How to Fix Blue Screen Errors in Windows? | ASUS SUPPORT

[@maslahadow1440]

How the F* can I access the latest updated apps yet can't even start

[@asus_support]

May I know the model number of the product you are using?

[@anonymousbloke1]

Same. ASUS ExpertBook 14 inch i3 (11th Gen), can't do shit. The VMD in BIOS thing doesn't work and nothing else boots in any way shape or form. Can't access Windows at all, won't let me

[@mokhaledal-hamadani7245]

​@@anonymousbloke1I do have the same issue, did you solve your problem?

[@anonymousbloke1]

@@mokhaledal-hamadani7245 Yeah. I got a new laptop and put that one away for the foreseeable future, lmao

[@asus_support]

Regarding your question, I would recommend you visit the following forum post to get more assistance. zentalk.asus.com/t5/laptop/ct-p/Laptop Sorry for any inconvenience it may be caused.

[@Sagadali523]

Do not enable Intel VMD controller if you still often experience problems with the BSOD that it never lets you boot up just for those who have some ASUS PCs. The thing to fix this, make sure all settings are default and then go to the Intel VMD Controller settings to disable it in your bios, boot it up and that's gonna work :)

[@capturinglife4u314]

Not working at all..😢 After this, showing 'Preparing Automatic Repair' on my computer screen , how can I fixed it

[@user-kd6yt7lg4u]

Tooo bad experience in asus laptop 😢

[@asus_support]

May I ask what kind of issue you are experiencing? Could you please provide the product model and a detailed description of the issue you are facing? Sorry for any inconvenience it may be caused.

[@user-kd6yt7lg4u]

@@asus_support vivobook 15 , after 5 months keyboard not working 🤦🏻 then next 2 month charger not working, sharp warranty last day laptop blue screen error 🤦🏻

[@asus_support]

According to what you described, I would suggest you bring back your laptop to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

[@deepa8177]

​@@asus_supportBSOD, tried multiple things but didn't workout, can you help..

[@deepa8177]

​@@asus_supportthe model not available in product option... How can I connect to technical support??

[@drohnen_foto_film]

I dont find a video about proart monitor 328qv and to turn it 90° but that also the immage turns in the same position

[@asus_support]

Regarding your question, I would recommend you visit the following forum post to get more assistance. zentalk.asus.com/t5/monitors/bd-p/monitors Thank you.

[@elfudido7027]

Im experiencing bsod problems with my asus rog strix g16. Its only 2 months old😐

[@asus_support]

Please confirm if the SSD or memory you are using is the one provided by ours. If it is not the original one, we recommend replacing it with the original and then checking again for confirmation.

[@thoutisandhyareddy5319]

Suddenly my laptop screen getting off and its not getting on .... can u plz tel me the solution hiw to start it .....model asus vivobook k15 oled

[@asus_support]

It is recommended to connect an external monitor to confirm if it can display properly. If the external monitor displays correctly, it may indicate a problem with the screen of your laptop itself. I would suggest you bring back your laptop to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

[@chunzamane]

I downloaded a software which immediately caused my laptop to develop a blue screen and just keeps it in a loop restart but this method in your video is not working for me, how do I get to that screen to change the vmd settings

[@asus_support]

For your situation, please refer to the following FAQ to enter Safe Mode and uninstall any previously installed applications in Safe Mode. www.asus.com/support/faq/1013018/

[@Bobby_xid]

After purchase my laptop within 9 months I face blue screen issue then i give it back to service centre they changed the hardware from that day now i am again facing this issue with "WHEA uncontrollable error " what should i do my laptop warranty is also expired how does it cost to me ?

[@asus_support]

According to what you described, I would suggest you bring back your laptop to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

[@priyamgaming6599]

Thanks this helps a lot

[@Ayush_jha_295]

I cannot find vmd setup menu please help

[@LOMIOIMAGE-qo2bs]

I tried this but not working for AIOE5402WH AND WHA. This option was enabled in bios. So i disabled and enabled again with different restarts, and still not working. Our works is stopped from 1 week.

[@asus_support]

If you have followed the above steps but the problem persists, I would suggest you bring back your device to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

[@sanbravo4693]

My computer is less than 2 months old and has had 2 bsod for internal power error, i have not changed a single hardware component.

[@asus_support]

If you have followed the above steps but the problem persists, I would suggest you bring back your laptop to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

[@funnybugger13]

EDIT: re-installed ssd and it works now asus vivobook k6500 15" oled, 1 year 1 month in and stuck in BSOD loop

[@asus_support]

If you have followed the above steps but the problem persists, I would suggest you bring back your laptop to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

[@ElPistolero008]

Hi, my system just crashed during windows update instalation. I cant even start the computer now. Bluescreen occures before I got to the desktop. How to fix this issue

[@asus_support]

Please refer to the following FAQ to check if you can enter Safe Mode. [Windows 11/10] How to enter Safe Mode www.asus.com/support/faq/1013018/ If you can access Safe Mode, please remove the previously installed updates while in Safe Mode and then restart the computer to confirm if the issue improves. Sorry for any inconvenience it may be caused.

[@AlexCalatrava-dd7fz]

Hey so I don’t have the vmd settings in my advanced menu and when I get the blue screen of death I get a code saying “critical process died”

[@asus_support]

If you have followed the above steps but the problem persists, I would suggest you bring back your laptop to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

[@AlexCalatrava-dd7fz]

@@asus_support no ur good I was just following steps on how to tweak ur pc on a video but turns out it just messed it up thank you for relying

[@elmaralan8203]

Hello,i have e410m my bios code was 12mart I entered the bios and pressed F9 and reset the bios settings to normal and when I enter my bios code it says wrong, how can this happen?

[@asus_support]

Regarding your question, I would recommend you visit the following forum post to get more assistance. zentalk.asus.com/t5/motherboards/bd-p/motherboards Thank you.

[@elmaralan8203]

@@asus_support i didn’t show any help in link

[@infolocked]

I have a brand new asus laptop and it ALWAYS shuts off when using autocad or just starting. Ive tried everything

[@asus_support]

If you have recently purchased the laptop and have concerns, I would recommend reaching out to the retailer to inquire about the possibility of a return or exchange. Sorry for any inconvenience it may be caused.

[@dwepayananayak2781]

I have problem with my Asus vivobook pro 15 ,i tried many time but it can't solved.... what can i do...? Please give me solution 🙏🏻

[@asus_support]

If you have followed the above steps but the problem persists, I would suggest you bring back your laptop to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

[@blackhat-tu1id]

I am having a problem with my Asus Rogstrix laptop freezing I tried all the solutions and nothing worked. What do I do?

[@asus_support]

If you have followed the above steps but the problem persists, I would suggest you bring back your laptop to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

[@blackhat-tu1id]

@@asus_support Do you have a center in Türkiye?

[@asus_support]

I suggest you can find relevant information by using the following. www.asus.com/tr/support/callus/ www.asus.com/tr/support/service-center/t%c3%bcrkiye/

[@muhammadillias811]

Hi please help with the automatic repairing blue screen. I've been struggling with for couples weeks😢

[@asus_support]

If you have followed the above steps but the problem persists, I would suggest you bring back your laptop to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

[@facundogrondona9346]

hice una actualizacion obligatoria de mi asus duo, y ahora no puedo bajar el brillo, quedo fijo en 100% me esta quemando la visión!!!! No me reconoce la segunda pantalla tampoco...que hago?

[@asus_support]

I suggest restarting your laptop and uninstalling the graphics card driver to see if the issue improves.

[@IorguMaxim-z5d]

reset the pc i was in the same situation and it worked🎉

[@facundogrondona9346]

@@IorguMaxim-z5d Of course it didnt. I had to write to Asus and they sent me some new ads and then it worked

[@mdsahud391]

Blue screen problem on increasing ir decreasing volume on youtube and also after the reboot for some seconds..... I am very disappointed 😞

[@asus_support]

If you have followed the above steps but the problem persists, I would suggest you bring back your laptop to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

[@dhirajyadav2651]

Still can’t able to resolve 😢

[@asus_support]

If you have followed the above steps but the problem persists, I would suggest you bring back your laptop to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

[@JohnNathanielAbrillaOff]

Nagloloko po windows 11 sa x407ma

[@houssemextra]

asus prime a320m-k last bois 6223v problem pcle Cartes graphiques pcle x1 3.1😐

[@asus_support]

Regarding your question, I would recommend you visit the following forum post to get more assistance. zentalk.asus.com/t5/motherboards/bd-p/motherboards Sorry for any inconvenience it may be caused.

[@isaacadeboyeje3899]

Please, i just got this new ASUS ROG G16. I keep hearing this rustling sound in it. Very different from the sounds the fan makes. What does that mean please? ahould i be concerned?

[@asus_support]

If you have recently purchased the item and have concerns, I recommend contacting the retailer to inquire about the possibility of a return or exchange. Sorry for any inconvenience it may be caused.

[@amaroc9926]

i keep getting the KERNEL BSOD , i've tried all the internet methods but it keeps persisting or if i dont get KERNEL i'll get the NOT LESS or EQUAL bsod. any suggestions? (i get the BSOD everytime i play a game , if i run a benchmark/or its idle it wont bsod)

[@asus_support]

If you have followed the above steps but the problem persists, I would suggest you bring back your laptop to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

[@user-sy2jw7br3w]

هل يوجد قناه اسوس عربي ودعم اسوس الخليج

[@user-jd5iv9ww7n]

Im experiencing bsod problems with my asus rog strix g814jv. because vgk.sys kmode_exception_not_handled

[@asus_support]

I would recommend updating your system to the latest version and then confirming if the situation improves.