How To Fix Electronic SCHLAGE Deadbolt LOCK - Repairing Mechanical Latch Problem - DIY Issue Fixing

[@TheColemanhouse]

Max, thanks for the vid. talking no talking, music no music - doesnt matter to me. I searched, I found, I watched, I fixed! Thank you!

[@tetmax]

Thank you for such an adequate position and for sharing it here, TheColemanhouse ! Glad to know that the issue was fixed!!! Peace and Love!!! :O)

[@TheColemanhouse]

@@tetmax its amazing to me that people have to be critical when they were helped by a FREE video of a rather obscure product (compared to a car or whatever) made by someone who took the time to be helpful! Sheesh! Anyway. Merry Christmas!

[@tetmax]

Thanks a lot!!! Happy Holidays to you and your family!!! )))

[@tetmax]

In this video I show how I fixed my electronic SCHLAGE deadbolt lock mechanical problem. There are all types of issues that you could detect after you disassemble your lock. See if you notice anything strange or wrong when you remove the cover and inspect the internal mechanism. When you see that something - do your own research in order to see what to do to fix it. Good luck! :) Video Link: kzbin.info/www/bejne/qIjLgIqKpt2tea8 Playlist Link: kzbin.info/aero/PLqv206qZhh-ru_JDCllVCuFaaetqP8byZ The soundtrack link: kzbin.info/www/bejne/ZoHQdaaka7pkn68 *this problem and the fix applies to my own experience and my own situation please follow the instructions wisely at your own risk! #FixingSCHLAGE #RepairingDeadboltLock #HowToFixSchlage

[@Shake232410]

Mine is still set on lock in the door and once I took it all apart and put it together3x it is still set on lock

[@tetmax]

Hey, thanks for messaging. Did you find anything wrong inside? Did you test it before assembling back again?

[@Shake232410]

@@tetmax hi! Your video was great and very helpful....yet indidnt fully take apart the back of the keypad side bc I didnt have the correct tool, being that I'm renting I decided to call a locksmith...whom I had to educate thanks to your video on what to do...he then butcher my door and charged me 120 for service call, "deadbolt splice" and labor. I'm now having to dispute it. Lol he was a scammer and horrible handy man. Honestly I should have just taken it completely out and purchased myself a deadbolt turn key.

[@tetmax]

​@@Shake232410sorry to hear you had such an unpleasant experience with the handy man. I can definitely relate to that based on my history of dealing with this kind of service. I hope you will be able to take care of your problem and get back on track soon. Good luck with everything!

[@tankgod10]

Thank you for recording and posting this my man. Got my lock fixed up in no time, and works like new! I bought mine about four years ago, and paid close to $100. Glad I didn't have to buy a new one. "If one man can do it, so can another." Thanks again.

[@tetmax]

Great to hear from you! Thanks for leaving the kind comment! 😊😊😊

[@charleshughes7007]

I had a similar issue and took the doorbell apart as you demonstrated. I did not see any parts out of place, but when I put it back together it started working again anyway. Magic! Thanks for sharing.

[@tetmax]

Thank you for commenting, Charles! 😊😊😊

[@matthewdaecher4734]

thanks for the video. Had been having the spin problem for some time. When I opened up, my pin and spring were in place. I took it all apart, lubed up the mechanisms, re-assembled, and it's working fine - for now.

[@tetmax]

Hey, Matthew. Thank you for commenting. I am glad to hear you fixed it and it is working now! Best Regards! )))

[@tspaulding56]

I had the same problem identified in the video, where the handle just spun around without engaging the lock. Replacing the battery fixed my problem also. Thanks for the video.

[@tetmax]

Thank you for commenting and sharing the way you took care of the problem with your lock! 😊😊😊😊😊

[@brandontucker5533]

Same here. Thought it couldn't be the battery because the keypad worked (lit up and made noise), but the battery didn't have enough juice to engage the spring/screw/gear mechanism that causes the handle to "catch". After taking it apart twice I replaced the battery just to see. That was it.

[@TheChapMX]

Thanks, this problem has been enraging me. Defeats the purpose of the whole system.

[@tetmax]

You are welcome! )))

[@mvmacneil]

Thanks for this video. I have had the same problem. Another thing to try, as it worked for me this time, is to use the key and try locking and unlocking a few times. Thankfully, that worked for me this time. Not sure if that action of using the actually key and engaging the internal mechanism may have set everything back in place or not, but I certainly suggest giving it a try. Cheers!!!

[@tetmax]

Thank you for your tip, Mike! I am sure it will work for some viewers! :)))

[@yopinhu]

I appreciate your video. I met the same problem. But I could fix it by using your video!!

[@tetmax]

Glad it helped! Thank you for leaving a comment! :)))

[@bobevans9910]

Max - Thanks brother! +ONE - on not having the same mechanical issue as you (where the pin had fallen out on your model). Took apart my BE369. When disassembling mine, the key cylinder seemed to just fall out of the external thumb knob. Everything else seemed in order. Reassembled & installed. Now works like it should. Didn't see any damage that might have caused the key cylinder to not engage properly. But the batteries were low, so maybe that played a part? If it happens again soon, may just replace ... but so far so good. Thanks!

[@tetmax]

Great to hear your story, Bob! Glad you were able to fix your lock! 😊😊😊

[@ryanh.5529]

Thanks a million for sharing you video fixing the Schlage lock issue!

[@tetmax]

You're welcome! Glad it helped! )))

[@matzsky6393]

doing a good job

[@krestinabo]

Максим-мастер на все руки)))!

[@tetmax]

Крис! ))))

[@aaronjo331]

Thanks for posting....my issue was simple...the inner side had to be reset by aligning the arrows again...not sure how that came undone but....my wife was going to buy a whole new lock!!!

[@tetmax]

Yes, this lock is full of surprises. )))) With all the comments and the feedbacks seems like everyone opening it up discovers a different issue with it. Very strange! :)))

[@alexeast3408]

Thanks man!! This saved me a a couple hundred bucks for sure.

[@tetmax]

Great to hear, Alex! Thank you for dropping a comment! 😊😊😊

[@davidchouinard8448]

Thanks for posting. I had a different model but same problem.

[@tetmax]

Thank you for commenting, David! )))

[@s2000guy24]

Great video, I'm sure this is what is going on with mine. Thanks

[@tetmax]

Thanks a lot, Scott! Hope you fix yours as well!

[@dhansen9300]

Thank You! I have it pulled apart - and don't have the proper "star type" screwdriver!!! Does it need a special tool to get the inside cover off!!!???

[@tetmax]

Hello, D Hansen! Thanks for visiting! I shot the video long time ago so I do not remember the exact bit type I used. But it was not the 'star type' you mention! I tried different ones before found one that worked. The screwdriver bit set I used - I got from Walmart for about $6 it is called - 'Hyper Tough TS99818A 44-Piece Precision Screwdriver Set with Case'. I think they still have that set sold there. Just be careful when finding the one that works - do not break the screws heads or you will not be able to get the cover off. Find the bit that fits into the 'star type' hole the best and firmly try to unscrew. Hope my answer was helpful. ))

[@dhansen9300]

Wow! Thanks for the quick reply! It will require a hexagon type bit once you get inside to the final step - I found one in my tool kit! When I opened it the screw was not loose like yours. So I put it all back together thinking great-I’ll have to call a locksmith! But I don’t know what I did - but it worked after I finished!!!!!! Thank you for your tutorial - I would have never attempted otherwise!!

[@tetmax]

Great to hear you fixed it! 😊😊😊

[@williamellison3382]

I just did this and the little engaging screw wasn't out. But I took it apart and the big plastic actuating piece and put it back together and now it works.

[@tetmax]

Great to hear you fixed it, William. 😊😊😊😊

[@worldsokayestmedic4568]

"in my case the bolt got fallen out", that was funny. But good video. I'm stunned this is a problem.

[@tetmax]

Yes, I do hear a lot that each case is different. Thank you for commenting and your kind words! 😊

[@stevenchen4710]

@@tetmax mine won’t lock from outside but you can use the code to come in, I’ll have to see if I can make it work after work! Thx for the video you have potentially save me $200 😂❤️

[@tetmax]

​@@stevenchen4710 😊😊😊😊😊😊

[@stevenchen4710]

It works fine now but I think I lost that little spring inside 🥺, I hope Home Depot sell it

[@philackerly3174]

I have same problem but intermittent. The battery is new. I’ll take apart and hopefully find the problem

[@chrisd3227]

Thank you for posting this.

[@tetmax]

Thank you for watching and the nice words, Chris! ))

[@robgrisham8093]

Just what I was looking for.

[@tetmax]

Thank you for commenting, Rob! ))

[@23432fdsasde]

OK so i followed your video and i fixed mine. My pin wasn't out like yours it was the spring that was off the track of the mechanism that pulls the half moon thing down/up.

[@tetmax]

Hey Jamie! Thanks for dropping a line. Yes, this lock indeed is kinda tricky and it can be anything inside that would cause the problem. Great to know that you were able to figure it out and fix it on your own! Piece and Love! :)))

[@lennyrtf05]

Still working since your fix? I have done this 6 months ago and it worked until now, it continuously fails, try to readjust and it just causes the spring to jump right away....

[@micheletroxel526]

The little screw on mine was still in the right place when I opened it. I reinstalled and the lock still spins. Both springs are in the right positions so I'm stumped. Thanks.

[@tetmax]

😊😊😊

[@lennyrtf05]

Your problem on your lock is the rotating spring that causes the plastic piece to move up and down....I pulled the spring out on mine and reinserted the plastic piece (when you hit engage the top of the plastic should not have a gap at the top) mine worked for about 6 months longer doing this but ultimately it will fail again and have to be replaced..... not a very good unit lifespan if you ask me...

[@scottbusby9700]

Just what I needed to know. Thank You Partner

[@tetmax]

Happy it was helpful, Scott!!!

[@markkoop6593]

Max - When I leave my house, I usually press the button at the top and then lock the door. It's spinning freely and not locking. Does that sound like this featured issue? Thank you!

[@tetmax]

Mark. The button at the top will not help you locking the door. You can just leave your house without pressing anything. :)))) There is a tiny chance that your question was not a joke. If that is the case read the manual - all the answers are there! ))))

[@roadrailn]

Mine does the same Mark...only when I try to lock it spins occasionally. But works normal when I unlock. How did you resolve your problem?

[@markkoop6593]

@@roadrailn I didn't fix it. Most of the time it works properly. If, for some reason, it doesn't work, then I try again and it works. Not the ideal situation but....

[@roadrailn]

Mark Koop ok thanks for responding, I will try to change the battery and see if that fixes the problem

[@markkoop6593]

@@roadrailn Please let me know if you find a solution. Thank you!

[@patbarker6333]

Hey Max - this is an awesome video but you may want to add white letters instead of blue as they bleed into the background. Can't make out what it is your describing! Thank you!

[@tetmax]

Hello Pat! Thank you for commenting and the tip. Will try to improve that in the future. )))

[@dano9176]

I have the opposite problem. The latch remains engaged at all times and does not release.

[@aaronbottoms2170]

Thank you!!!

[@tetmax]

Thank you for commenting, Aaron!!!! 😊😊😊

[@timscott2530]

Yup when cold my Schlage BE 365 bolt just keeps turning in circles

[@philackerly3174]

I had another issue with another lock and Schlage was nice enough to send me a new replacements

[@tetmax]

That is good news that they were so kind to replace it. Hopefully the new one works fine for you! ))))

[@philackerly3174]

@@tetmax Being intermittent we will have to wait and see. Here's my solution for intermittent problems - just use it once in awhile!

[@maplenook]

Thankful for KZbin, we know customer service won’t help!

[@tetmax]

Thank you for watching and commenting! 😊

[@uberurbana4894]

YEP !!! Been on hold with them forever !!!!!! THANK YOU !!

[@saulinfante]

Hi Max, I have a problem with my Schlage BE365. I want to enable lock & leave, I had to follow the manual.. put my six number programing code, then push the schlage buttom and then press the number 7 and the light green turn on.. but when I want to close the door I try pressing the schlage buttom and the lock do not close the pin... can you help me? (sorry for my english)

[@tetmax]

Hey Saul! Sorry to hear about your problem. I did not quite understand what exactly is not working. In order to use the lock you need to program the security code (your secret password code) in my case I was able to have 2 different 4 digit codes. Those 4 digit codes allow you to lock or unlock the device. You have to key in the code to open or lock the door.

[@edward46060]

Can I know more about the background song? It's great.

[@tetmax]

Hey. Thanks Edward! It is an original song. You can find the studio version here. kzbin.info/www/bejne/jHupg4eZp9epm5o

[@gilbertfernandez141]

When your keypad failed to unlock the deadbolt, does the key is still work to unlock it?

[@tetmax]

In my particular case the key did not work, Gilbert.

[@gilbertfernandez141]

@@tetmax That is bad. I installed on our condo with only 1 door. If the schlage fails both the keypad and key, we will be locked out.

[@tetmax]

Gilbert any lock can stop working, although, I have to admit, this one is more vulnerable.

[@el.don1975]

Does the latch fit snug? Mine falls out if held upside down.

[@tetmax]

It does fit.

[@marypleshek3984]

I can’t match up the screws after replacing the battery on my Schlage locking key pad for my entry door. I’m currently locked in my Condo. Help!

[@tetmax]

Sorry to hear about your problem, Mary! Unfortunately it is not possible to help remotely. Just try not to panic and rewatch my and other similar videos on the youtube and try to assemble the lock back carefully following the instructions. In the worst case call 911. Good luck!

[@el.don1975]

I think so. At 3.min57sec into the video you hold the lock up and the latch does not fall out. I'm trying to figure out why I can't open my door with the key only the access code. I took the whole lock apart everything looks OK. But the latch slides right out. Maybe that's the problem

[@tetmax]

Yes, it does sound strange that it falls out.

[@lennyrtf05]

Mine continues to fail.... after I readjust the spring location, two weeks later and it fails again... any other ideas?

[@tetmax]

Hey, Ryan. Sorry to hear your lock keeps on failing. Have you tried to use a fresh battery? If it does not help, I do not have any other ideas besides opening it up and playing with the mechanic to see if you can figure it out. Mine works OK since I fixed it. There were several times when it felt like there was no enough of a 'grip' when I rotated the knob and I was thinking of opening it up and looking inside. However, I think it never gave me a 'good reason' to do it yet. I think, if I would not be able to fix it for good I would simply purchase a new one. Mine is still functioning after 10 years of usage so I think it served it's purpose already long enough. ))

[@scarletttribo3512]

And what if you can't get to the back panel to unscrew.... No windows or other doors of entry. 😭

[@tetmax]

Hey Scarlett! Great question! If that was my case I wouldn't stop trying to engage the lock by entering the code and trying to turn the knob several times. Some people report the lock did not stop working in a second it was a gradual process of cases that were happening more and more often until the lock stopped working at all! If you sense any signs of it starting working improperly fix it or replace it right away especially if you have no other way to get into your house!

[@JaspreetSingh-fi6kh]

Same issue but mine got fixed by replacing the battery

[@OBGynKenobi]

Interesting. My lock is just over a month old and the many key override stopped working. The key does not spin independently of the thumbturn and so I can't turn and push. Not same issue was you, but there it is.

[@tetmax]

Mine started behaving badly only after 8 years of daily usage without any problem. I would ask the company to replace it while it is still under the manufacturer warranty. It is probably was initially defective, no doubt!

[@maplenook]

What if it fails when I’m locked out??

[@tetmax]

Not sure about your model, mine has a regular key hole as well. The idea of the lock is to be keyless, but if you do not trust it carry a key with you. )))

[@yd1984]

I have the same problem, but mine still open and locks if I use the key though..

[@tetmax]

Have you try to replace the old battery with a fresh one. I heard it helped sometimes in cases like you describing.

[@JM-rl1wq]

So are these just junk locks or what?

[@tetmax]

My worked for 8 years before I fixed it. It still works since then.

[@JM-rl1wq]

@@tetmax Good to know. Mine has worked for 30 days and has an issue where turning the know doesnt engage the lock. I am tearing it apart this weekend with this video nearby.

[@SamSung-yc4je]

JUST FYI HE DIDNT FIX HIS OWN KEYPAD HE USED THE KEY TO TURN IT WHY IT WAS FILMED FORM INSIDE!

[@tetmax]

Thank you for watching and commenting, Sam!

[@daledixon288]

Recall schleg locks

[@tetmax]

Good idea, Dale!!! 😊😊😊

[@dharmakissoon]

this is an annoying problem i bought this lock for my old mother to make life easier

[@tetmax]

Hey Darma, sorry to hear you have troubles with the lock. For how long did it work OK before the problem appeared?

[@gabrielsatter]

You could do without the early 90's western themed, porno soundtrack, but good info.

[@tetmax]

I am not that familiar with porno soundtracks, Gabriel! I am glad that you liked it!

[@ednan9]

Wasn’t easy dude

[@carlbengraver4229]

i hate when thy dont talk during videos, are we going back to silent films with sub tittles

[@tetmax]

Hey, thanks for watching and commenting! Sorry to hear you needed video where people talk. I get plenty of comments when people complain when there is a talk, some people complain that there is 'stupid music' on the background, and there are some people that do not like when there is no music at all, sometimes music is too loud and sometimes the music is not loud enough... you can never satisfy everyone... :O) Fortunately there are plenty of content on youtube and everyone can find what pleases them and be happy! Take it easy! )))

[@BrittanyFabbri]

I appreciate the not talking cause, I can go back and read the instruction and be more sure of what im doing. Very helpful thankyou!

[@joyler2446]

You need to talk

[@tetmax]

😎🎸✌👍

[@arnold5112]

THANK YOU!!!!

[@tetmax]

You're welcome, Arnold! ))