Schlage Keypad Lock Fix - Spins But Wont Unlock

Schlage Keypad Lock Fix - Spins But Wont Unlock - 3 Different Fixes

Рет қаралды 190,097

Күн бұрын

Пікірлер: 321

@bkhurley6210 Жыл бұрын

OMG!!! Thank you so much Jon Crane. After 15 fails for other repairs in our house, this fix really worked! Saved us $110 and restored our faith in DIY fixes!

@StephenCHoltzman 8 ай бұрын

OMG Thank you!!!!! I love my Schlange and have had them for over 12 years with no issues. Your fix worked perfectly!!!! Thank you, Thank you, Thank you!!!

@sheilafriday709 11 ай бұрын

Fix #2 did the trick. Great video. Saved me over $100. Thank you. PS. I’m a senior woman.

@lindahartman4609 Жыл бұрын

Hallelujah, Hallelujah, Hallelujah, Hal le lu uuu jah! Worked like a charm. Would have taken me 25 min, but couldn't figure how to put the thing back together. My thanks to you and all the great vids that helped me get the job done!

@RightOnJonCrane Жыл бұрын

Right On! 🙌 Glad this video helped out!!

@eestep913 6 күн бұрын

You are a gem of a human being sir! I just saved $100-$200 dollars thanks to this video… Fixing my lock is one of the minor projects that made me feel a lot smarter than I am… Thank you so so much🙏🏼

@RightOnJonCrane Күн бұрын

Right On! 🙌 I'm glad I could help out! That’s cool you fixed it!

@josephcroft1502 Жыл бұрын

Thanks! Very helpful! You just saved me $149! I was going to buy a new lock, but instead I watched your video and fixed my old one.

@kooksr1 10 күн бұрын

Thanks! It was the Spring. Great Video

@RightOnJonCrane 10 күн бұрын

Right On! 🙌 Thanks! You’re the first person to ever gift me here on KZbin. That’s really kind of you. Glad the video was able to help you out!

@Winthrop787 14 күн бұрын

Thanks for taking the time to make this video. Super easy to take apart and troubleshoot. Hoping the spring “readjustment” trick gets me another 4yrs on this lock.

@bobbrown4234 11 ай бұрын

When watching this video, I immediately realized the solenoid spring was my problem based on the exact symptom I was having with our dead bolt. I'm betting that over time, the spring ROTATES/SPINS, and moves it's position during use and from closing/SLAMMING the door shut. As soon as I opened my bead bolt up and saw that the bottom of that spring was not visible, I knew the spring was no longer in it's correct positioning. The moment I pulled that plastic "C" shaped part out, the spring bounced down and became visible. The lock immediately became usable again. Thank you for providing such a detailed visual of the workings of this particular dead bolt.

@trucksguns6898 Ай бұрын

Put a dab of JB weld on the tang that holds the sliding bracket to the spring, won't spin anymore

@bobbrown4234 Ай бұрын

@@trucksguns6898 can you provide a picture/photo of this? Thanks!

@trucksguns6898 Ай бұрын

@@bobbrown4234 actually don't do this I fixed my schlage lock last weekend but this reset spring trick from the video only worked for one turn of the lock then It screwed up again. The large spring actually needs to spin, if you prevent it from turning then the lock won't work. There's a little tiny spring inside the lock on the mushroom looking pin. I snipped one loop off of that spring with side cutters and now my lock works again. The spring I'm talking about that I snipped off one loop is the spring he's talking about in the video aeound the 2:41 mark. Good luck!

@LadyMorena17 9 ай бұрын

Thank you! We just embarked on what became a Sunday headache and $200 after. You are clear and on point! You brought a marriage closer!!!!

@RightOnJonCrane 9 ай бұрын

Right On! 🙌 I’m glad it helped!

@drash4489 12 күн бұрын

Great video this is my 2 nd lock and stopped rolling . Previously I had to buy a new one but this time I found this video and played with the coil and the spring and it worked thank you so much

@cjprovencio2238 7 күн бұрын

Me too! Bought a new one and couldn’t figure out why the first one broke. New one barely lasted and it was replaced for free. Now I am seeing the spinning on both my locks might be due to the temperature drop. I really hope I don’t have to buy a new screwdriver to fix the spring - it has to be the spring though.

@scotgill9975 10 ай бұрын

Excellent video showing how the mechanism works and the potential issues. We have three of these locks, and one of them was experiencing an issue with the spring under the plastic piece. Thanks to your tips, that lock has returned to fully operational status.

@RightOnJonCrane 10 ай бұрын

Right On! 🙌 I’m glad to hear it! They are good locks. Just need a little TLC every now and then.

@wilderdede 6 ай бұрын

Just use your video to air my lock. I was all set to go out and buy a replacement but now I don’t need to very grateful for this helpful information. Keep up the good work.

@mauricevonasek5919 Жыл бұрын

I installed three of these style locks almost three years ago and one by one all three succumbed to the "weak spring" malady. Glad I found this video as now all three are working properly. Many Thanks! One has to wonder how long this "fix" will last before another "redo" is required? Hopefully the folks at Schlage will have corrected/improved on the quality of springs used in their newer models....or not, because planned obsolescence sells more locks.

@glennfiddy6569 Жыл бұрын

Yeah, until we get fed up and switch brands. That would be me.

@ISawSign007oz 11 ай бұрын

So my malfunction cost $300.00 for a locksmith to get back into my home. That worked 2 weeks, the rain has my Schlague malfunctioning again. Was just percolating about the cost to replace or fix it again. Is Schlague sending out their certified locksmiths to remedy, does anyone know ?

@dustinmartin653 5 ай бұрын

Same, we put on all of our air bnbs

@pauldaignault7407 4 ай бұрын

The lock needs to get cleaned as the factory lubricant accumulates fine dirt that impedes the operation. Simply clean out the mechanism with carb cleaner and then spray it with a Teflon dry lubricant that will not gum up. The lock will work great again. Spring tension is not the problem. It’s mechanical and has to be serviced every few years or so.

@meatkurtin9747 3 ай бұрын

The answer is 2.5 years. I’ve had mine 7 years. It was good for about 4. Started slipping for about 6 months. I found a video, fixed it, and now 2 ish years later I’m back.

@taylormills2757 10 ай бұрын

Another issue that was on mine was the spring had come off the guiderails for the solenoid that spins, and was barely hanging on when the motor spun but not creating enough torque to move the pin. I put the spring back onto the guide rails and that fixed my problem. Thanks for the video.

@RightOnJonCrane 10 ай бұрын

Right On! 🙌 thanks a good tip to add to the list! Thanks!

@MichaelA-eh9te 4 ай бұрын

Clear and concise video. Thanks very much for posting this fix. This has seemed to correct a recurring issue we were having with the lock spin, and it was the spring that took a set. As soon as I pulled the semi-circular plastic cam, i felt the tension come of the spring. Thanks again!

@RightOnJonCrane 3 ай бұрын

Right On! 🙌 I’m glad this fixed your lock. They aren’t cheap. It’s also fun to take apart and know how they work.

@LarryBrennan-vs1sl 5 ай бұрын

Much appreciated!! My problem was the larger spring under the plastic 'C' shaped part operated by the solenoid. Removed the part, spring 'relaxed' (?) and everything working normally again!! The symptom was the spring wouldn't release and the lock was 100% engaged from inside and outside - anyone could open the dead bolt at any time. I can now return the new replacement I bought unopened - thanks you you, Jon !

@fcrombeen 9 ай бұрын

Just followed this video step by step and fixed my lock. For me it was the spring. Pulling the plastic piece out and repositioning on the spring fixed it for me. Wonderful video. Thank you so much.

@saltyshiggy Жыл бұрын

Thank you for the very clear demonstration and explanations. Love when people show why a problem can occur and then the solution to it.

@williamschmitz8715 Ай бұрын

Thank you so much! I had 2 BE 365 locks fail due to the spring getting weak. I got them replaced under warranty and the new ones failed the same way after a couple of years. This simple fix got them back to working like new! Much appreciated.

@brucebusta1279 10 ай бұрын

Wow!! Fixed my lock for free. It was the second problem. Once I reset the tag on the spring the lock worked great! THANK YOU!

@zerocool9284 9 ай бұрын

While not the same exact lock, issue number 2 was happening in my Schlage electronic lock. I was able to fix it and save $159 on a new front door lock. Thank you for the helpful video!

@shakkumar Жыл бұрын

Absolutely fantastic video that clearly identifies the three root causes for the issue. I Thanks SO MUCH for sharing this with all the viewers !! I have the exact same problem with this Slage lock and fixed it within 10minutes after watching this video.

@3498hyt 8 ай бұрын

I’ll add my thanks to the list. Your very clear instructions helped me fix all three of my problem locks. Thanks for sharing your knowledge.

@JAAPowell 6 ай бұрын

Thank you!!! Great video and detailed explanation …10 minutes ago, I thought ours broke and we were going to have to go in and out of the garage until I got a replacement… pulled up this video and 3 minutes later i fixed the issue!

@doughnutzz 3 ай бұрын

I’ve now used this video twice on my Schlage. Very helpful and informative. I suspect I will be back again before I give up and buy a new one, hopefully with the spring issue addressed. Saved me some $$$

@michaelcloud9230 10 ай бұрын

been looking for this video for a while now on and off, this is exactly what my lock is doing, thankyou

@RightOnJonCrane 10 ай бұрын

Right On! 🙌 I’m glad it helped!

@d43243 11 ай бұрын

Was able to fix my lock my Schlage door lock. It wouldn't engage as you stated. With your step by step instructions I got it working again. Thank you!

@bynarie Ай бұрын

This is a great video, thank you for this. I work as a maintenance man and a lot of our units have these locks. They are actually crap locks and I'd recommend not using them if you can. The cold weather seems to affect these locks too. Thanks Jon!

@NathanWingate Жыл бұрын

This fixed our lock. Thanks for taking the time to make this video.

@Oksani Жыл бұрын

Thank you for this! I have that exact lock, with that exact problem. Unfortunately none of the solutions worked for me, and yet you fixed my lock! Why? Because you said somewhere that schlage will replace battery draining lock. Well, it never occurred to me to see if my 7 year old lock is under warranty! It is! I email schlage with the pictures of my lock, and in about a week or so I got an email that said that my new lock is on the way! So yea, you saved me quite a bit of money!

@CharlieHarris-y8c 3 ай бұрын

Great video. Used the spring fix and it worked! Victory! Thanks so much.

@RightOnJonCrane 3 ай бұрын

Right On! 🙌

@billrubin4560 9 ай бұрын

I had this same problem and contacted Schlage. They told me to do a factory reset, and it solved the problem. No need to open up the lock. Update - the lock stopped working differently, it was always able to unlock. I contact Schlage again. They had e send them information, including a video of the issue. They are sending me a replacement front portion of the lock -- completely free under warranty, even though it is ten years old. They made a point in their initial email of saying that opening the lock voids the warranty. So maybe contact the first. Of course, if you are able to fix it yourself, it is the faster option.

@johnpowell7246 Жыл бұрын

Your recommendations worked like a charm. Ten year old lock works flawlessly now. Thanks

@GeorgeofMaui 6 ай бұрын

Brah! Thank you! It was the solenoid spring for me and it fixed it! I just wanted to let you know how much I appreciated this video. You saved me a new lock!

@BM-wm3ei 3 ай бұрын

Can't thank you enough Jon for this video. Thought I might have to replace the entry door lock. Your video instructions worked beautifully, my lock works like new again. Will keep the link for future fixes because it seems the spring starts having problems in really severe cold. After a few winters it will start to fail again.

@johnsollers3585 Жыл бұрын

Excellent video! The “relaxed spring” repair worked perfectly.

@dmoney44515 Жыл бұрын

Thank you so much! Our lock had problems #1 AND #2. Clear, simple instructions and a relatively quick/easy fix. Thanks!

@arimarch24 4 ай бұрын

Thank you for your help. After opening locking mechanism, the pin w/spring was not attached and laying loose in the chamber. I attached the pin/spring back. Put assembly back together and worked flawlessly. Thank you so much for this. You're the 👌 best.

@michaelmessner3169 Жыл бұрын

You fixed my door lock thank you so much for your insight and giving me the knowledge to pull it apart and fix it 😊

@bladder1010 3 күн бұрын

Wow, very helpful. The lock on my detached garage just started doing this, and of course it has to be -18 degrees C outside. 🥶 But your video just saved me a bunch of screwing around and I'll be able to attack this tomorrow when it's light out. Thank you! UPDATE: my lock just needed a new battery. The old battery was almost exactly 4 years old. I thought these usually give you some warning when the battery gets old, like it makes you enter your code several times? Maybe I missed it. But a fresh battery fixed it.

@RightOnJonCrane Күн бұрын

Right On! 🙌 I’m glad it was an easy fix!

@RebeccaRaven Ай бұрын

Another year and the winter temperature change nukes that five cent spring again. As predictable as the first frost, I have to disassemble the whole lock to adjust the clutch spring. Thanks for your video, it saved me again.

@barboahu 11 ай бұрын

With these instructions, I fixed it! Now to pull out other push button lock that was broken and I put back in the box. Thank you

@stuart5167 Жыл бұрын

Thank you - #3 the lockout toggle was facing downwards and I had no idea. Life saver and bookmarked for future reference.

@johnsimpson99 4 ай бұрын

My front door one has been doing that for a while, thank you for this!!!!!

@RightOnJonCrane 3 ай бұрын

Right On! 🙌

@charlesbanks2110 8 ай бұрын

Thanks for the advice. The “relaxed spring” repair worked - an easy 10 minute fix.

@RightOnJonCrane 8 ай бұрын

Right On! 🙌 I’m glad that helped!

@outofcyan6634 7 ай бұрын

The spring was also my issue. I figured something was broken internally but nope, it was just a 10 cent spring hanging up.

@plprobigd 10 ай бұрын

Great Video! Worked like a charm! Spring just needed to be reset. Thank you!

@RightOnJonCrane 10 ай бұрын

Right On! 🙌 Glad that worked for ya!

@robertstewart8016 2 ай бұрын

OMG Dude you are the best. Step by step for dummies like me. Thank you Thank you 🍻

@RightOnJonCrane 2 ай бұрын

Right On! 🙌 Glad it helped!

@smokeyjay187 Жыл бұрын

Thanks. Love how concise your video was. My lock wasn't working. I guess my spring was too tight because everything else was okay. Anyways, you may have saved me some money. Thanks

@RightOnJonCrane Жыл бұрын

Right On! 🙌 Thanks for the great feedback! Glad it helped. It sure helped me. I have a few of these locks. I got a couple replaced by Schlage before I started fixing them.

@marthagSC 10 ай бұрын

Thanks so much! I have 3 of these (on all 3 doors including into the garage), because I have a fear of getting locked out accidentally 😂 They’ve been great for 5 years with only battery replacements once a year, but the most used one failed. Went ahead and took the other 2 off and found the spring/ solenoid issue on both of those, though they were still working. Easier to do once I practiced on the first one, maybe prevent future problems, hopefully? I’m afraid of the WiFi ones, because our WiFi services hiccups often.

@caymanwest4929 Жыл бұрын

Great Video, thanks. I have found this condition happens over time and requires the same periodic maintenance procedure. This is caused by the drive motor that gets out of sync, favoring the UNLOCK rotation. What i have found is that "compressing" the spring is the better solution. And the real solition that Schlage should consider is providing the owners of these locks with a slightly long pin to better engage the cog.

@tower992 11 ай бұрын

Thank you so much. The spring was my issue twice now the first time I returned it. The second time I went to KZbin. Easy fix thanks to this video. I have several of the same locks love them. But the one we use the most the spring thing happens too every couple years.

@aramsantos86 7 ай бұрын

Thanks! I was going crazy trying to figure out what was wrong and it turned out to be that spring! It looked perfectly fine until I did your fix. You're awsome!

@richardbisk7541 7 ай бұрын

The second method worked for me. I had to do it twice. Much easier with a power screwdriver! Thanks.

@leemeinecke8550 5 ай бұрын

Thanks! Fixed both my locks which would make solenoid noise but not engage the deadbolt. Spring was just bound up now they work great.

@JimNichols_NotSoNegative 9 ай бұрын

Thank you so much! It was #2 for me, the spring. Excellent video 😊

@RightOnJonCrane 9 ай бұрын

Right On! 🙌 Thanks! I’m glad it helped and you got it working!

@watwsplace8614 11 ай бұрын

Hi and thank you for the video. At 4:13 there is a good picture of the pin, in your model the pin is rectangular in shape. In my unit (12 yrs old) it just a round pin. The pin worked itself up making it shorter which then would slip over the spring coils. I was able to carefully push it back down. I put a drop of crazy glue with some baking soda sprinkled over the hole so the pin would not slide back up. Fixed!!! W

@sushiomelette Жыл бұрын

This helped! I was able to fix our locks! The spring on the solenoid needed to be readjusted

@RightOnJonCrane Жыл бұрын

Right On! 🙌 Thanks for watching and the feedback!!

@aytviewer2421 Жыл бұрын

Many thanks! Now I know the strange beep I was getting this morning was related to a low battery. Swapping out today. Thanks again!

@RightOnJonCrane Жыл бұрын

Right On! 🙌

@viviankensington3060 8 ай бұрын

Great video! So simple and great instructions. I love diy videos that let me feel like the house hero! Thank you!

@hilmarkoch4252 11 ай бұрын

Thank you for this brilliant video. Please enable the tip option on KZbin so we adoring DIYers can send you a token of our appreciation.

@pittwo Жыл бұрын

I found your video to be the best for this issue So I was ready to start the disassemble but first out of curiosity I pushed in the SCHLAGE button on the keypad and presto when I punched in the combo it worked 😊 something to consider Excellent video Thx

@DianaRyan-s7k 11 ай бұрын

Mine was the spring. Thank you for your help. Much appreciated. Your instructions were spot on.

@brendondickerson9563 Жыл бұрын

Just reset the spring on mine and it's working again. Thanks for this video!

@addy-x8g 11 ай бұрын

Wow. Clear, concise and accurate. Fixed my lock in minutes after watching this. Awesome.

@kendraperry9547 5 ай бұрын

Thank you! It was the spring and it worked. Just curious though if we will have to do this every year or so?

@AmandaViveros-i8j Жыл бұрын

Thank you for the very clear demonstration and explanations. You have saved my sanity; this door lock was driving crazy for months.

@jackvitacco1939 Жыл бұрын

Thank you! Great video. Very clear step by step instructions and it fixed the problem.

@MrPaulmackay 11 ай бұрын

With your clear instructions, I was able to fix the spring. Thanks!

@bwtents 9 ай бұрын

Thanks for making the video my lock was just turning and I think it was the spring because it’s working now. Can I buy just a spring for that lock?

@RightOnJonCrane 9 ай бұрын

Hi! I’m not sure of the correct spring. That would be great to find a replacement. I’m glad your lock is working again. Thanks for watching and for the comment! Right On! 🙌

@driftwood8 Жыл бұрын

Thank you for sharing these tips. Fixed my deadbolt issue in less than a minute after watching your video.

@danacarter2771 2 ай бұрын

Thank you, this video helped me to repair the issue so I did not need to replace the keypad entry lock.

@learningguitar7948 Жыл бұрын

Great video, as others said, clear and to the point!! Mine started doing this after just two weeks, and these fixes are mechanical which seem more likely after some time/use?? I watched the video while on hold for Schlage tech support (I asked--pronounced SH-LAY-GH). The rep I got worked tech support for over 20 years and seemed knowledgable. She said this can also happen to due software issues, and usually a factory reset fixes the problem. However, my particular lock failed to factory reset! First time she saw that. So I'm exchanging for a new one, but not confident with this style lock. Prior to this, I tried two Quikset locks, and both had faulty motor/mechanisms out of the box so I got the Schlage. I do think this design is better, having the software activate a solenoid, vs turning the motor manually... we shall see...

@AkiraKenshin 11 ай бұрын

I love this. Thanks so much for actually explaining how it all works! Very interesting and now we can apply those principles to other door lock models!

@locksmithinginnovation11 Жыл бұрын

Jon great video I service 4 bldg by a University with about 400 units your spring issue I find that the spring actually compresses and does not allow the motor to pull the clutch pin enough to engage fully in the gear cog so once I stretch the spring and reassemble the units work properly.

@joemelissabucik7689 11 ай бұрын

Thanks! This fixed the electronic locking/unlocking mechanism on my new lock. I had my lock rekeyed and possibly the person who did it locked the manual override (3rd fix). It's funny that the installation manual doesn't mention this as a troubleshooting option.

@dprubenstein 9 ай бұрын

Thanks so much, I was able to quickly repair my lock after watching this.

@andyinsdca 8 ай бұрын

perfect! The pin had fallen from its place in my lock. One of the key things (heh) to notice when fixing this is that there's a little spring on the pin that's bloody easy to lose....or so I've heard.

@strangebrutoo Жыл бұрын

It fixed it ... large spring was a little fatigued. I adjusted where the prong went in to move plastic semicircle higher up. Thanks

@nannyoshan 8 ай бұрын

Reached out to Schlage and this was my fix! Must get a new Duracell 9V battery& follow! Fixed finally! With the door open: 1) Disconnect the battery 2) Press the Schlage button on the keypad once and release 3) Reconnect the battery and quickly press and hold down the Schlage button ( the keypad should turn blue and you should hear a long beep) 4) Enter user code A from the programming sticker on the keypad and the Schlage button should flash green

@linday152 3 ай бұрын

I tried this with three different batteries and it finally worked with the third battery, saving me from opening up the lock. I’m glad I didn’t give up. Thank you for sharing this tip!

@theoriginalMsA Жыл бұрын

Thank you, Thank you, Thank you. This video saved me some time and gas money. Your video is clear and easy to follow.

@kennethholzhammer7698 4 ай бұрын

Thanks for the help. Got working thanks to your video.

@RightOnJonCrane 3 ай бұрын

Right On! 🙌 Glad to hear that!

@danmc64 5 ай бұрын

The spring was my problem. Thanks very much for your helpful information! 👍

@441eileen 11 ай бұрын

Very helpful, thank you! Got my lock working in no time!

@michaelgiraud3163 Жыл бұрын

Relaxed spring was the issue on mine. Thanks so much Jon.

@JRossHunter Жыл бұрын

Thank you for this video. I was able to repair my lock. But I found I had three problems. First I reset the spring tang for the solenoid. After reassembly the lock was better, but didn't always work. After disassembly I found that old grease on the spring loaded pin was old and gummy and it didn't move easily. I cleaned and re-lubricated the pin and it worked fine. But on final assembly, the 9 volt battery leads shorted and burned up the battery clip wires. It was a struggle to get the contacts out of the quick connect plug, but once I got them out and a new 9 volt battery clip soldered in, all was well.

@toobian2 3 ай бұрын

Great video, thanks. I opened mine up and it was the weak spring that wouldn't retract. Easy to reset but pretty annoying and you just know its going to happen again. Oh well it worked for 2 years, I might see if they have brand new springs to try and get another 2 years out of the lock.

@grahamfonteyne4792 10 ай бұрын

I fixed my Schlage according to your instructions, thanks very much

@RightOnJonCrane 10 ай бұрын

Right On! 🙌 That’s very cool. Thanks for the comment. Nice to know. 😊

@keoladuarte248 8 ай бұрын

this is the exact problem I'm having, it's hit or miss and typically doesn't engage when it's cold outside. i'm going to open mine up and try these fixes out. i hope it helps and saves me $100 to replace it.

@andresfranklin Ай бұрын

Thanks for this! You saved our lock!

@RightOnJonCrane Ай бұрын

Right On! 🙌 Glad it helped out!

@alaskanaking 4 ай бұрын

Be sure to check the 9 volt battery before you take the inner parts apart. I got into the inner parts and didn't see anything wrong. I checked the battery and it had expired 16 months ago. It would still work the keypad but it didn't have enough power to work the solenoid. Replaced the battery and the Schlage worked like it did when it was new.

@RightOnJonCrane 3 ай бұрын

That’s a good tip! That should be the first thing to check! Thanks for mentioning that! Right On! 🙌

@Samorsita 2 ай бұрын

Thank you for sharing your knowledge. I was about to buy a new one until I found this pro tip… mine is 11 years old and hopefully know will go another 11 more.

@RightOnJonCrane 2 ай бұрын

Right On! 🙌 I hope it keeps working for a long time!

@kingfan333 11 ай бұрын

Do you know part number for the spring? Your video helped me find problem and fix it, but it's happening again and might just need a new spring. Cheers!