How to Fix Epson EcoTank Printer Not Connecting to Wifi

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Күн бұрын

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@jatralde 6 ай бұрын

I couldn’t get my new ET-2850 to connect to the router and even had my IT company spend an hour remotely on the laptop trying to make the connection and nothing was working! It wasn’t finding the SSID at all! IT guy said maybe Epson wasn’t compatible with mesh routers and I was thinking I would have to take it back and return it. Then found this video and changed the mesh router name to eliminate the apostrophe, then it worked perfectly!! That is so crazy that that was the issue! I’ve had HP’s for so long but wanted to get away from ink jet cartridges so switched to this Epson and was regretting my decision! Epson mobile software doesn’t seem to be as user friendly as HP, but I guess I’ll see how it goes. Thank you so much for this video!! Epson need to get with the times though as I never had issues with apostrophes with the many HP printers I’ve had. Thanks again!!!

@SopaConPocho 6 ай бұрын

I changed the name as well, kept it simple, thanks! Epson ROCk when they work😝

@NicksTrainVideos 5 ай бұрын

Thanks for this comment! I have a mesh system as well and removing the apostrophe worked!

@nhanguyen9152 14 күн бұрын

Yall so my epson REFUSES to connect to the WiFi. GET an ETHERNET CABLE!! Literally life changing and it’s working like a charm. You just connect the Ethernet cable from the printer to the WiFi port and that’s it. Bam! Don’t need to do anything else

@livingeveryword617 9 ай бұрын

I changed my internet name to remove the apostrophe and it worked. Thank you so much for making this video and sharing your knowledge with us. :)

@deborahmoseng7150 5 ай бұрын

Thank you. Thank you. Thank you. I have tried everything and then found this video. I reset my new printer and it finally connected to the Wi-Fi. So much appreciated.

@dishwasherpossum229 9 ай бұрын

Resetting the printer worked for me, thanks!

@michaeldoong9477 7 ай бұрын

"Reset printer" solved my wi-fi connection problem after a new router installed, thanks a million!

@GrantVanHarmelen 4 ай бұрын

Thank you!! I did 2 of your suggestions-turned off and unplugged and waited 5 minutes and changed my wifi network name because it had the symbol "-" in it. Thank you very much! I had been trying for at least an hour to get the wifi set up.

@lindarohn5669 Сағат бұрын

Unplugging the printer and plugging it back in did the trick - thank you!

@MazzJ77 3 ай бұрын

First tip worked. I actually love you.

@hopesterling89 10 ай бұрын

Wow! Thanks for all the tips. When I was a Shaw Roger’s customer it was easy but now I’m Eastlink and it can’t seem to find the wifi. I’m going to try each tip and see what works. Thanks!

@jdaniels1313 10 ай бұрын

The "Reset your printer" was the only option that finally worked for me.

@printerinsider 10 ай бұрын

Thanks for letting me know

@jameskovach8142 16 күн бұрын

Yup , same with my ET-3843 . Thanks a bunch !

@vanessabarajasgreer1799 10 ай бұрын

Wow! Thank you for the tips...it worked! For my Epson ET-2720 it was all about the special characters in our network ID.

@pieter-6385 10 ай бұрын

my et-3850 looses wifi connection the whole time. This is the worst printer I ever had in 30 years. Clap clap EPSON

@marie33135 10 ай бұрын

Same here, loosing connection to the ET-2850 all the time, and the reason is harder to find every time. First, it connected without being on the MAC-address allow list, then it disconnected until I added it to the list. For awhile, it connected when the period in the password came from the number screen, but later, it disconnected until I redid the password using the period on the letters screen, which took forever to figure out by guessing. Now, it’s going back and forth between network-not-found errors and MAC-address errors, which both occur before it checks the password, and neither make sense because it finds the network on the Wi-Fi screen before erroring and is already on the MAC-address allow list. If it doesn’t want periods in the network name or password (as this video suggests), I wouldn’t have guessed because it SOMETIMES connected with them. Usually, what worked before should work again, but maybe not with this printer?

@pieter-6385 10 ай бұрын

@@marie33135 have you considered a powerline?

@carlosmunoz6171 9 ай бұрын

What do you do to fix it? I’m having issues with my ET-3850 and I’m losing it

@pieter-6385 9 ай бұрын

@@carlosmunoz6171 I bought a powerline adapters, who sends ethernet over power and the problem hasn't occured since then. Yes it is a 50 euro's investment, but still. Tip if you'd go for one: buy one with a power socket incluced. Always nice to not having to give a power socket just because of the adapter.

@marie33135 9 ай бұрын

This time, I got it to reconnect by resetting through the printer’s menus (as described in the video), then deleting and re-adding the MAC address on the router, then unplugging and restarting the router. This time… A side effect of that is setting the language back to English 😡!!

@MissNikkiDawson 6 ай бұрын

This helped me fix my annoying wifi connection to my printer. Thank you!

@aaroncrichton4123 6 ай бұрын

Epson printers are an absolute waste of money!! I've had soo many problems connecting my printer to my network. So frustrated with it. NOTHING WORKS! I've reset the printer 10 times to factory settings and it just won't connect to my WIFI.

@jbjeppu2488 3 ай бұрын

exactly i also face same problem . RESET several times kept printer near router nothing works

@maddieuberti4942 3 ай бұрын

yeah mines broken too won’t fix

@stevenparker1669 3 ай бұрын

Mine just lost connect after Hurricane Milton. Other wise it’s been fine am finally working it to reconnect.

@jbjeppu2488 3 ай бұрын

I given it to service center ...he opened it cleaned it paper jam problem solved ...now wireless also working

@stevenparker1669 3 ай бұрын

Follow up. The unplug for 5 minutes work perfect. Printer reconnected by it self upon turn on.

@Jackie1952 7 ай бұрын

I have NEVER had a printer so hard to set up. I have been working on this damn thing for 4 days

@getmysurfboard Ай бұрын

Epson. Never again.

@zachlucas 8 ай бұрын

I can't believe that removing the apostrophe worked! Thank you! LOL

@intofruitioncollaborative1726 8 ай бұрын

worked for me as well!

@dwightsauder2843 3 ай бұрын

Awesome! Apostrophe was my problem! Thanks so much!

@MrRonfelder 9 ай бұрын

how can you update the firmware to the printer if the printer can't connect to the internet? sounds like a catch 22 to me.

@goc1842 Ай бұрын

You can update the firmware by pugging your laptop/pc into the printer then go on epson site update firmware, worked for me

@lopriel8152 6 ай бұрын

Thank you! Changing the wifi name really solved my problem with my ET2850

@jessicam5278 4 ай бұрын

Thank you! Success! I reset and moved the printer closer to my router!🎉😊

@Dreamingwithme1 2 ай бұрын

You are amazing 🎉🎉🎉🎉🎉 🤗🤗🤗💐💐💖💯💯💯💯stuck in this situation since morning Thank you so much for uploading this vdo for us🙏🏻🙏🏻🙏🏻🙏🏻

@GrahamSouthorn 8 ай бұрын

I've never known anything like the wifi and internet connection problems I've had with my ET-4850. It's in the same goddam room as my router. Every other device connects just fine. None of these suggestions work for me (sadly). Some Google research leads me to believe that possibly the wifi chip in these printers is poor.

@BartParnes 8 ай бұрын

I tried all of these suggestions and none of them worked. This is the third Epson printer I have purchased, and the last.

@makofinn6007 10 ай бұрын

Mine say failed to connect to product in the app

@ananyaananya9944 9 ай бұрын

Same

@bluieberrysoda 26 күн бұрын

Removing the hyphen out of my network name fixed my issue. Thanks!

@jamessedivec7754 2 ай бұрын

I have TMobile and the name has a - in it. Does that constitute changing the name? Also my Epson Workforce 7520 is suppose to work with 2.4 GH and 5 GH dual bands. Do I have to change it to 2.4 only?

@neyder99 16 күн бұрын

Hey @printer insider , what if my problem is, i can't connect my printer to my wifi no matter what i try, and can't update my printer because i can't connect my printer to my router What do i do in this case?

@irisrosado5281 6 ай бұрын

Hi have a question, my Epson ET2803 was connected to another WiFi, But now I have a T-mobile WiFi so I want to know if I could connect the new T mobile wifi to the printer and how I’ll appreciate a lot your answer back.

@colin_guitarman 7 ай бұрын

Hi yes is there another way to sort out the 2.4/ 5 g Issue I have 5 g and susspect my Epson ET 3750 has the problem of not recognizeing 2.4

@M4ver1ck88 6 ай бұрын

My Epson printer don’t wanna connect or anything at all I tried everything getting me mad as hell about to get another printer

@MohamedIbrahim-im5qs 5 ай бұрын

Thank you for the video. Here’s what finally worked for my Epson ET-2850: The error was not letting me access the "Wi-Fi Setup" menu. I had to restart the printer. (1) Restart the printer (I left if off for 5 minutes and took the power cable off both ends). (2) As soon as you see the home screen scroll to the right and select “Wi-Fi Setup”. You can also go to Settings - Network Settings - Wi-Fi Setup. (3) Select “Wi-Fi (Recommended)”. (4) Press OK to proceed. (5) Select “Others”. (6) Select “Disable Wi-Fi” and confirm your selection. (7) Switch off the printer (for a couple of minutes) and back on. I hope this helps someone out there.

@FT_81321 4 ай бұрын

My new Epson ET-2856 had the same issue, maybe I spent more than 6 hours to fix it. The device directly connected to Android via epson smart panel app but not on my PC and iphone. The issue was caused by wifi router settings with 5g. I activated also 2.4g with WPA2 and finally the problem resolved.

@alexlong1210 5 ай бұрын

Thank you!

@JavierBonillaC 9 ай бұрын

Mine too disconnects all the time. Stupid Epson printer serves as a table for the router!!!

@herkdrvr 8 ай бұрын

Mine only occasionally connects. All the info from the printer (ET-3850) shows it’s connected but when trying to connect directly to the printer IP address, it is not connected to the router. Printer says all,is good, router shows the printer but no IP address. Epson “Smart Panel” won’t connect, either. Only restarting the printer works. Epson support immediately stops when something prints (which is after every restart), so they are useless.

@bernadettegrisham676 2 ай бұрын

What app is best for Android phones

@ritaurbina8281 7 ай бұрын

This happens every night. In the morning it is disconnected from WIFI and I have tried all steps already and it continues to do it. It is as close to my router as I can get it.

@KoudjayBambouBwaInt 6 ай бұрын

When I first got my printer Epson ET-4800, it automatically connected to the Wi-Fi, now it can’t even connect to the Wi-Fi anymore, it doesn’t make sense, I tried everything and yet it Still doesn’t work.. I just don’t know what to do,I stoped using my printer for a while, and came back and did a nozzle check, power cleaning, but it still did not connect to the internet. I’m at a loss right now, does anyone have a solution?

@KoudjayBambouBwaInt 6 ай бұрын

And I’ve literally reset my printer like 5 times and tried to connect to the internet and it STILL won’t work

@keeleyhank6812 Ай бұрын

Same! I stopped using it. When I went back to use it, it won't work now. Nothing changed. It's still in the same location. My other printers (canon) work fine after months of no use. I used 4 different types of printers for my business. I was Bed confined for a while so nothing got used, but my epson printer is the only one that has a problem after non use.

@waikitlo3910 4 ай бұрын

thanks a lot

@PAFOUPAFA-le5vt 4 ай бұрын

Merciiii votre solution a marché

@dianaearle6833 4 ай бұрын

I have never had such a hopeless printer. I hate it.😮

@beckipetterson229 5 ай бұрын

My EPSON ET-2800 was connected perfectly for months - I could print flawlessly from any device in on my wifi. Nothing changed. Now I can only print from my computer while it is plugged in to the printer. Epson sent me a new printer when the cyan ink stopped working. Same wifi issue. Now they won't get back to me. It connected for a day. Now nothing. MAC address filtering issue, or so it says. Husband (cable system tech) can't figure it out on the webgui for the router (Rogers Fastmile 5G Gateway). We turned the 5Ghz completely off so everything had to run through 2.4. Nothing. No option to change any MAC address filtering on the router. Just today I decided to try again - running the setup software again on the computer and voila - I'm able to print! I printed a couple things I had lined up on my phone to print. Beautiful. And then nothing. The computer shows the printer is idle. Setup could not complete. I still have 2 things to print from my phone.

@TCsHouse 3 ай бұрын

Nothing is working idk what to do. Wont find ssid after router pw change, won't connect no matter what I do. Im about to throw this thing at the wall and send epson a bill for $300. Im at a complete loss here. Just got this pile of shit too.

@Nezello Ай бұрын

I don't have a rOOter, do any of you have a rOOter? I've never heard of a rOOter before...

@rwizard 23 күн бұрын

I had some guys use a rooter when my septic tank got clogged. It was a fancy one that spun around. I think the call it a "Roto-Rooter".

8 ай бұрын

"printer busy Please try again later"

@heavenmorgan4165 7 ай бұрын

same

@smintcleanbreath 3 ай бұрын

My problem was an firmware update of my router. The 2,4 Ghz was set to Wifi-6 which is not compatible with the ET-2850. I set it back to Wifi-4 and voila it works again.

@virtuouswoman5867 Ай бұрын

Mine keep saying wifi is out of order

@eri7-11 2 ай бұрын

oh my plug in back had come loose ty

@mojica503 22 күн бұрын

I changed the name and it worked I was getting frustrated I was getting ready to dumped it

@cemimo 5 ай бұрын

Oh, come on... this is just planned obsolescence. How come all of these EcoTank printers have this problem? If they can't charge you for those toner cartridges, they will make you replace the printer!

@Qwikree 3 ай бұрын

Same here I wish I have read your comment before😢

@florisesteindl2550 3 ай бұрын

The most hopeless printer. I agree with the previous person who left a comment

@dannyoddie7911 Ай бұрын

Connecting to the WiFi isn’t the problem for me. It won’t scan to the computer. It just quit one day and I can’t get it to scan anymore

@bigcheesetxmedia Ай бұрын

None of these worked for me. Printer worked for a year then stopped

@keeleyhank6812 Ай бұрын

This printer pisses me off. It's the printer, not my router. It worked just fine until I stopped using it for a month. Nothing changed. I never even turned it off. It just stopped connecting. I've tried everything. I thought it was my new laptop, even though I've used it with the printer before, but it's not. I tried it with all of my computers. The printer says it's connected to wifi but when I print the status, it says it passed, but the connection is bad. How could it suddenly be bad? I also checked for an update. It's up to date. I entered the network and password again and again and again. The little blue wifi icon is lit up but it's not really connected? I unplugged it. I reset it. My next step is throwing it in the trash. I use this for sublimation, so unfortunately, it's my only option for that unless I buy a sublimation printer, which is $350 more than the $300 I paid for my EcoTank. Looks like it's probably worth it at this point.