How to fix Google Photos storage problem on your phone

[@neilmossey]

If this video helps, LEAVE A COMMENT below to say hi - I'd love to hear from you. You can also help me by clicking THUMBS UP or get to 10,000 subscribers with SUBSCRIBE here thanks! kzbin.info HOW MUCH KZbin PAYS ME EACH MONTH! kzbin.info/aero/PLtZM4-pHDwPmJWpaawaCNoi5noBz7TgT7

[@CINEMATICGAMINGPROFESSOR]

thanks for the helpful video 🤝

[@mjperfume1523]

Well Neil im in the same problem as before, bought a new phone and thought i had loadis of , finding out icloud says my storage id full, im not buying an storage. Cant believe ive filled the storage ul so fast, but its only 5g! Why doesnt Apple give more than 5? Its so u will be hooked to them Monthly! Its not going to happen, if i put some of my important mail in a folder, would that give me more room? Thanks

[@mausee1562]

Hi i just wanted to ask if this would reduce the quality of the photos and videos? As it's being compressed...

[@danarosu1192]

Very usefull information❤. After I ignored several months the email from google with “storage is full” mesage I descovered that all my photos have disapeared from my google account 😢😢😢. Can you please tell me if I can recover my photos?

[@mehadisyef356]

❤ xcellent 👌 simply xcellent 👌!

[@louielarrie6916]

I'm 18 and noone has ever taught me the importance or how to manage my Gmail, Google photos etc. Only recently have I noticed how much this affected me as I nearly missed a scholarship offer from a uni sent through Gmail as my storage was full. Words can't express how happy I am when I came across this account. THANK YOUUUUUUUUUUU

[@neilmossey]

That's is a really kind message. Thanks so much for taking the time to leave this comment and good luck with your storage.

[@salmacharkaoui5108]

Same situation 😹🤦🏻‍♀️ I'm really grateful for this glamorous idea 🙏 thank you very much that was really helpful .

[@SerjAvakian]

@@neilmosseythank you for the video. But! I delete and delete and don’t upload anything, I free the space from 3-4 gigs but after 10 mins it’s full again

[@IzzyNChrist]

I'm not being a troll I promise. The correct word is *taught in "no one has ever taught me..."

[@a.meeeezy9576]

Welcome.to.the club brother... I'm but a paltry 16 but this information has eluded me my entire life. With knowledge and a positive mindset we can bridge this gap!!!

[@NancyAnstey]

OMG you saved my phone from flying out of the nearest window! I was sooooo frustrated. I had missed a dozen important emails. We all pay enough for the purchase and use of our cell phones, the last thing we need or want to do is send freaking Google more money. Thank you for the help!

[@DumileIveneNdlela]

I can't explain the relief and happiness my dad has right now. He was missing out on one of his important meetings but what do you know, Neil Mossey shows up with a magic wand and warms up the house. I am grateful for you well detailed and easy steps videos.

[@michaeljebb9537]

I’ve been hunting for this for ages! You’re a life saver, they don’t half hide that reduce photos setting don’t they 😒. Thanks you for your help 🙂

[@MaryWeaver-r5u]

Thank you so much. This was something that no one teaches you until you have to look up help for any issues.

[@neilmossey]

Thanks for the kind comment Mary - I appreciate it!

[@rovingcanuck]

EXACTLY what I was looking for, and better yet, with the best explanation and details that I could find. Excellent work, sir!

[@neilmossey]

Thanks for the kind comment RovingCanuck, I appreciate it. Good luck with your storage!

[@omukazi100]

Simple, straight to the point and clear. Thank you

[@neilmossey]

Thanks for the kind comment @omukazi100 - good luck with your Google storage!

[@truthmatters7805]

Just reduced all photos and videos again and freed up tons of storage!!!! I had no idea!!! Thank you!! Amazing!!!!!❤❤❤❤

[@neilmossey]

Thanks, good luck with your storage

[@tinajefferies5682]

Absolutely brilliant. This hack is amazing. I was getting messages saying I was near capacity. Will now use calendar reminder every couple of months to remove the screenshots, blurred photos and others I don’t want, to keep my storage under control. Setting up a specific Google account just for photos is genius.

[@feliciajohnson5025]

I watched this video and tried your recovery storage last up and currently waiting because it says it might take several hours lol I have a feeling it’s gonna work though. Terrific job mate.

[@nanthyj]

HUGE! Thank you. Was looking for the "Recover Storage" option in my browser on desktop... who knew I had to use a *mobile browser* for it to appear. Thanks!!

[@neilmossey]

Thanks for the kind message - it's so true. Glad this might help and thanks again.

[@mausee1562]

​@@neilmosseyHi i just wanted to ask if this would reduce the quality of the photos and videos? As it's being compressed...

[@neilmossey]

@@mausee1562 I'm not noticing a difference, but I always back up my photos and videos to a hard drive/memory stick for safety

[@sladanac4003]

I just came across your channel. Thanks so much for your clear step by step explanation. Now I don't have to erase any photos and videos, and on top of that I save time. 🙂

[@neilmossey]

Thanks for taking the time to leave such a kind comment Sladana, I really appreciate it!

[@harrydeshmukh1]

Hello this is Harshal from India. Tried this and got the results as desired. Thank you so much for this idea and to reduce the stress of storage. U made life a little easy. GOD bless you always.

[@neilmossey]

Thanks for the very kind message, really pleased that this might help Harshal!

[@johnbarnes9183]

HI Neil You explained this so well I paused at each step and it all happened wonderfully I got to 98% and got the sales pitch from Google Now down to 38% all photos on external hard drive Thank you again ---I was banging my head on the wall of what to do Other sites explain it SOOO FAST --Dont know why they bother Cheers John

[@tinaamariee]

Thank you so much for the steps! My husband has been receiving these error messages recently and this video helped us reduce the storage.

[@carolprescott2363]

Great video Neil, so straight forward & easy to follow, thanks for getting on step by step & NOT asking things like 'hey guys how you doing today & rubbish like that'!! Keep up the good work - much appreciated.

[@AkhiiAkhill]

Almost 6 months im struggling this problem i clear my google account , i delete my files omg . Atlast i see your video . Thank you so much for your information 🙏

[@VictorAnkayLasLoconas]

It needs several hours to compress , but the process has started:) Thank you!!!!!

[@truthmatters7805]

I keep all of this on my phone and whenever I need to use it I use it it's wonderful thank you for all the information keep it up!!!!❤️❤️❤️❤️

[@BethBriceno]

Thank you so much for this video, Neil! I already pay for the iCloud and refuse to pay for more storage!! Your clear instructions were so helpful!!

[@neilmossey]

Thanks for the very kind comment Beth... I've had comments from people who have paid the subscription and then hit the next tier at 100GB... it never ends! Good luck with your storage.

[@truthmatters7805]

​@@neilmosseyWOW!!!!! You saved me 3 times!!!!! Your videos are so easy the way you simply walk us through! That blue button I had no clue!!! Thank you!

[@carriehaile5261]

Omg this helped so much thank you so much! I’m so mixed up why I even have google storage? Is it because I have a gmail? I have iCloud.. the only reason I did this is because I could not receive emails!! If I delete a pic out of my Google pictures it deletes out of the pics on my phone to 🤔. Does it stay in my iCloud ? I’m still confused lol

[@neilmossey]

Yes it is really confusing. Hope you're able to turn off backup. And also there's a setting in settings so that if you delete something from Google Photos it doesn't delete it from your phone. Thanks for the kind comment.

[@fatenhsayyan660]

I followed your steps and now I am waiting to see how it will work. Hopefully I can get my photos back since I can not find them in my gallery. Thank you

[@neilmossey]

Hi, thanks for your kind comment and sorry to hear that you can't find your photos. Is your Google Photos signed into the correct Google account? I'm not sure this is the same problem, but Google once moved all my photos to a completely different account without me realising because I had opened a different google account on a different app. I'm sure you've tried this but it might be worth checking the Google photos Trash/Bin folder. Also if you go to takeout.google.com you can download all photos and videos that Google has stored on your account (if you go there logged into the correct account). Hope you manage to find your photos.

[@barbarabailey9274]

It's a year later that l found you..thankyou your vidio it helped me regain my storage for my photos back..😊

[@justathot5173]

Thank you, Neil! You calmly and simply explained why and how I needed to fix the sudden lack of storage. I knew nothing about this storage issue before Google sent warning notes to attempt to terrify me into buying more storage. I knew there must be a better solution. Thumbs Up! Subscribed! Telling everyone about you!

[@Acefigureflex]

Thankyou so much for the simple tips to sort my storage. I was so panicked as ive never had this problem. Got yourself a new subscriber thats for sure

[@rowanjames9026]

Super useful video. Thank you. I think when in chrome, they have changed 'storage' to 'manage storage ' which is higher up. Above the normal list.

[@asaffblack03]

So I watched your full video and followed step by step. Although I did delete some photos and videos I wasn't using obviously, did that before watching your video. So I did the final step of compressing my files let's see how it goes. I'll update Update: Thank you Neil. It worked. I now have 1,5GB of space now. And it only took a few minutes. I Previously had 9 9GB of used space and it has been reduced. You saved me Thank you mate

[@neilmossey]

Phew - really pleased to hear this and really appreciate you taking the time to leave this kind message It's getting the account locked that's really harsh - nice one!!!

[@abdilahiahmed686]

Thank you very much! I appreciate your technique it really worked. After two months of not being able to send or receive emails on my Gmail account, everything is finally resolved and you deserve to subscribe to your channel.

[@dvalosaubisemilosa]

IT WORKED! 3 GB down! not only that, but I also wrote to them asking why my storage is not updating and they additionally took 2 GB down. It apparently was not synching properly... ALLEGEDLY

[@neilmossey]

Thanks for the kind comment - really pleased this might help. I've found the local cache takes time to catch up to the reality of the reduction. ie the reduction happens successfully but it takes time for that to be reported back to us. I've found logging in on another device or browser shows the more up to date figure. Thanks again.

[@Maxamed_Quubbe]

Hi Neil. thanks alot. This video saved me. i was so stressed by the constant warning sign from gmail. Not only did i give you thumbs up but i also subscribed your channel. thanks once again.

[@neilmossey]

Thanks for the kind message Mohamed, really pleased it got your account working again. Really appreciate your comment.

[@Jan2010new]

Thanks so much! Finally some tech advice that works! I did find that in order to change the Google Photos backup account on Apple devices (phone & tablet), I had to uninstall the app and then reinstall under the new photos account. Thanks again! Recover storage only got me 4 GB back, but it was enough for me to get everything Google back working again so I could set up another account. It'd be nice to have an older Pixel that "can back up photos & videos in Storage saver quality at no charge" in Google Photos. That'd help a lot.

[@neilmossey]

Ohhh... uninstalling the app is a great idea. Really glad something here might help.

[@Bell.-]

Wow, Google is so scummy with this. Some people may say that the solution is there if you look for it, but these steps are not easy to find at all. Seriously money hungry. I appreciate you so much! Sincerely, thank you

[@gunjanbhardwaj5825]

Thanks Neil. This was extremely helpful... You saved us from Google's fraud..

[@FaithfulFitMeals]

All these tips definitely helped. Thanks King

[@stanlee5402]

Thanks very much for the clear and concise description of what I need to do to reduce my Google storage... It took a couple of hours to compress the files as you indicated...my storage usage reduced from 95 to 48 percent... Next I will add the extra account for my photos and videos. Many thanks

[@mason_branstrator]

this was super helpful thank you so much!!!

[@neilmossey]

Thanks for the kind comment Mason - and you're so close to 1000 subs! Your channel is awesome.

[@gandrihill3134]

Hi Neil, thanks for this video, it's exactly what I have been looking for. I have one question though. If I compress the size of the photo's in google photo's, does it not impact the original photo that is on my phone? Since, if I delete a photo from google photos, it also deletes the original from my phone... Hope you can help, thanks again :)

[@ilincaionita3132]

Thank you so much! I went from 15 GB to 4 GB. I had this issue after i had accidentally backed up all of my photos and videos.

[@sanjaybagave3911]

Hello Neil. thanks a lot. This video saved me. I was so stressed by the constant warning sign from Gmail. Not only did I give you thumb's up but I also subscribed you'r channel and will share this video to friends. thanks once again.😃

[@nigelphillips1385]

Thanks Neil for passing on this knowledge. Worked a treat again thanks very much

[@kendrikkungo1425]

Thank you for the tips! I almost spend my money on buying storage from Google and this reaallyy save up my wallet

[@omaradamu8979]

Thank you so much, really appreciate your valuable help. 😊😊

[@jerecel.8675]

This was so very helpful. Had to do a bit of adjusting to fit the app update but everything was manageable. Thank you!

[@Morphxeus]

Thanks for the tips Google truly is annoying sometimes and I've done everything from deleting hundreds of pics/videos, to uninstalling the app 3 times. I think the compression will work now 👍🏻

[@sharanya12]

Did the compression worked?

[@senecaharrison1018]

A bulk of my storage says device backup. How do I decrease that? You are great!!

[@CINEMATICGAMINGPROFESSOR]

helpful video neil thanks for the help this is surely gonna help the problems am dealing with storage capacity and photo storage when am taking pictures with my family in my phone really enjoy the help your giving people it really helps people deal with problems with understanding exactly what problem they are dealing with am glad that i stop by this video step by step going through the video and seeing some good results when they followed every step broken apart in different chapters but it's more kindness given by people when they watch the entire video without skipping to the direct point of the video really shows how much people enjoy and appreciate all the help and work put into your content neil mossey to make them happy and have a good day hope to see more helpful tips and youtube updates and news high hopes through this month and christmas with family and friends 🤝👍🏼

[@neilmossey]

Thanks for the kind comment @Comichilarious

[@haroldsouthard9693]

Thank you so much. Got my email back and saved me a monthly fee. You’re awesome!👍

[@ngwarhperpetuatuncha3777]

Wow! Wow! Wow! all I can say is thank you. I would recommend your video to all my contacts.🎉🎉🎉

[@strangerinadarkalley]

thank you! exactly what i was looking for. it helped immensely

[@花-y8u]

This was super helpful. Thank you, Neil!

[@neilmossey]

Thanks for the kind message @花-y8u

[@heatherhiggins6110]

Brilliant, thank you. I'm not a back end computer whizz so will have to save this and follow it step by step. I'm one of those wally's who bought some storage 🙈😅

[@Rubyred66]

Hi Neil i must compliment you...have watched many "how to" vids but nòt as "clear" as yours thnx a bunch. May i pose some questions to you please? My photo galery is constantly full...can i delete them after they'd been saved on my google photos? And how do i know all my gallery photos have all been saved before i delete them?

[@neilmossey]

Hi Marion Thanks for the kind comment and question. You can in theory delete the photos on your phone after they have been saved on your Google photos, but the danger is that your Google Photos can then become full and Google offer to charge money to look after them. The best way for me to save the photos is to transfer them to a memory stick, or hard drive for safety maybe using a laptop or computer. The best way to check if your Gallery photos have been saved to Google photos is to check the google photos site either on your phone or laptop or tablet browser. Go to: photos.google.com Click on the top right hand corner to make sure you are signed in to google photos. I hope this helps

[@MandyDeLeo]

So helpful, thank you!

[@neilmossey]

Thanks for the kind comment Mandy!

[@thebossman60]

Hi Neil, you are the only one I trust. My question is how do i download my Google Photos and an external hard drive? if you have already done a video on this please let me know. Thank you in advance!

[@neilmossey]

Hi TheBossMan - thanks for the question: I have done a video on downloading, using a tool Google provide called Google Takeout kzbin.info/www/bejne/b524Xp2cibCZa9U This method is great for downloading everything in one go BUT it does remove all the hidden metadata from each photo: so the ISO, shutter speed, camera used etc etc etc. If you don't use these then this is best. Takeout does provide those details, but as separate files. If this isn't suitable, then the other way is to select all of your photos into one album on Google photos, then download the album. The downside to this is that it might take a bit of work putting everything into one album. Or you could manually select all photos for downloads, which also takes a bit of time. Hope this helps - good luck with the backing up!

[@thebossman60]

@@neilmossey thank you Neil!

[@thebossman60]

@@neilmossey is the date stamp considered Metadata? That all I care about.

[@DoYouWantaHug-y3k]

Thanks for ur video. Helps understanding google. But how can I delete photos in the cloud without deleting them also on the phone? Do I have to disconnect the google account with the cloud firstly or how do I realize this?

[@rjsarner]

Hi Neil! Thank you for this information. I am a visual artist with a lot of process videos and photographs recorded daily. Wondering though, if I compress the files in that last step, will the image itself be less quality if I needed to use it later for printing or producing a small movie/tiktok? Just concerned about quality of the compressed images. Thank you again for your time, you are helping me SO much.

[@neilmossey]

Hi Robin -thanks for the kind comment and question. Not sure this answers them but here are some thoughts: - I've naturally backed up all my original files from the phone to my hard drive/computer/memory stick for safety. Thinking if I need to ever blow these up to big photo print size I'll at least have the original size files. I've never done this and always do 4x6 prints from Google Photos, but completely understand the concern - You probably know this but if you compress your photos on Google Photos, it doesn't alter the original photo and video files which reside on your phone. - I find the Google Photos search function way to useful! So I use Google Photos for searching, and can then locate that file on my backup drive if needed. (I've never needed to do this though...) - I've seen a few times that when Google offers the paid subscription it offers to reinstate the Original size files, so they do seem to exist somewhere but I wouldn't rely on this... - Takeout.google.com allows you to download everything Google holds, all the photos and videos: I'm not sure if these are Original Size, might be worth doing a test? - The Partner Sharing works like a dream for me, and the shared photos say they are at Original Quality, even though the shared-from-photo was at Storage Saver quality... I'm not sure if this is the true original, but they don't take up any storage quota in the saved account... Hope something here helps. BTW Your channel is awesome! Thanks again

[@CindyG-582]

Wow! Thank you so much!! This is so exactly what I needed!!😊🎉

[@dragonladymusicexperience]

Hopefully on my way to freeing up some space! Thank you!

[@parafanormalseekerz6529]

Thank you so much for posting this video. Such a big help!

[@neilmossey]

Thanks for the very kind comment Parafanormal Seekerz, I appreciate it! Good luck with your Google Storage!

[@SSS-1292]

I just found your video and follow your steps to see what happens in next few hours. I will update you guys

[@billybasu3900]

Brilliant video.Thank you for your time and effort for sharing this.

[@neilmossey]

Thanks for the very kind comment Billy, good luck with your storage!

[@panos4964]

That video is such a relief. I'm so lucky to find you on this app. One question though. It seems that my "Phone Photos Gallery" and "Google Photos" are somehow linked and when I delete something from Google Photos it gets deleted from the Phone gallery and vice versa. While I can't find a solution to that problem, I wonder: Will the quality compression of my Google Photos have effect on my phone gallery too? Thanks a lot!

[@kalpeshchaudhary8406]

Excellent Neil It's very helpful. Thank you very much

[@mrsvonny28]

THANKS SO MUCH THIS HELPED ME A YEAR AGO AND IM BACK AGAIN TO USE YOUR GREAT VIDEO!!!

[@jayguruprasadkanitkar9861]

last tip was the best thank you so much sir

[@sprintman62]

Brilliant, who knew how to compress existing pictures..? Thank you

[@tash17kids]

Thanks for sharing this info. I wanted to ask about saving photos in original size on a hard drive. Can they be added/uploaded to a laptop that doesn't have g photos on it or can only use hardrive, plus I'm guessing these pics need to be uploaded to HDrive/Ltop before you shrink to storage saver size.........and can U up/ld pics to HD/LT and still have them on ur mobile (shrunk after uploading? I have two google accounts n thought I could use both to free up storage coz the photos taken using one G acc doesn't get added to the other which I kinda thought meant there were two G photos apps W 2 storage spaces, but I don't know how to transfer pics over, the few crappy phones Ive got don't have all my backed up pics in the g photos apps but chunks of months are missing in both phones but google has saved the same pics that are in my pHs gallery app as well. G Lens got removed on all phones, I can't use Gmail, other apps or share iNFO/send items to apps, email, drive etc so I'm too nervous I'll lose my photos again as somehow 45k backed up G photos since 2005 disappeared twice and I still don't have all my saved screenshots, videos, animations and many months kapoofed . Sorry that was a long winded headache .. but I thought it might be helpful to explain as my last suggestion from someone was to do a factory reset which freaked me out knowing I'd lose Iit all. Thanks for not visually rushing through the steps to take and saying clearly what to do.

[@neilmossey]

Hi Tash Thanks for the kind question. Hope I'm understanding it correctly. The photos on your phone are original size. The shrinking is just something that happens within Google Photos in the cloud. So when you backup your phone to a harddrive or laptop (or, ideally, both), you're just copying the original size photo files to a folder on the hard drive. Also to complicate things slightly, there are different folders on the phone (if it's andoid) for the screenshots etc as well as the camera photos. If you do Partner sharing you can backup the photos to whatever account you share to, and use that as your photos account. You can also download all the photos/videos on Google Photos to your hard drive by using Takeout.Google.com I'm not sure I've understood your question properly but hope something here might help. thanks again and good luck with your google storage.

[@paulomoreira8687]

This is pure gold! Tks a lot sir

[@JoelSmith-cf1cz]

Great video. I've had my phone compressing the photos for nearly 15 hours. No indication of how long it lacks to complete this action. Is this a normal amount of time using high speed internet? Is the phone supposed to stay turned on while doing this or is standby ok. Thank you.

[@nellyalakiri2853]

Hi neil. Tried your solution. Thank you so much for this.

[@anjagjorkovska7113]

Thank you so much! You're doing amazing job keep going 👍🏻

[@virupatel6478]

Very helpful this video the back your storage....much appreciated....well done..

[@sarahb7180]

Thank you so much!!! What a helpful video! Also I have subscribed!! I love your attitude. NO MONEY TO GOOGLE!!! :)

[@neilmossey]

Thanks for the v kind comment Sarah, really appreciate it! Good luck with your Google Photos!

[@ahmadalsamaraiy3400]

Thank you so much for this helpful video, despite the version I worked on is much different. All regards.

[@neilmossey]

Thanks for the kind comment, I appreciate it!

[@innibenn]

Thanks for the detailed tip and step by step guidance. it really helped me out

[@AliQays32]

It's the 3rd times I'm watching this video and it helped me thank you so much teacher❤❤❤

[@Steve-cu4uc]

Brilliant info and videos ........thanks Neil...........if only i could hit the 👍 10,000 times!!

[@anampc6678]

EXCELLENT TUTORIAL!!!! THANK YOU

[@hollycoffey5982]

Thanks for this video. I have a question and thought maybe you might be able to help. I do have a Google photos account and have uploaded all of my photos from my phone, or I thought I did until I noticed that the amount of photos on my phone is almost double the size of the photos that Google photos is showing. Why is Google Photos not backing up ALL of my photos / videos? Appreciate any suggestions.

[@nicholeguthrie8983]

I’ve done this a couple of times! Thank you!

[@ksgamingtv5088]

Thank you. I wonder why even after having my own phone's internal storage, my photos are counted in google storage which in turn blackmails me with several ways? Wow!

[@chrissiemenzies8310]

Happy, older techno-bimbo kiwi here - thank you Neil🌹

[@neilmossey]

Thanks for the kind comment Chrissie, I appreciate it -- good luck with your storage!

[@Brizie.B]

This has really helped with my storage, thanks for your help 😊

[@sesayalhajiabu8993]

You are an amazing person, excellent job from you

[@feltjoker7543]

Once I share the two accounts, can I delete all the photos from the original account because they will now be saved on the new account taking up no storage? hope im understanding this right, thanks neil!

[@vecinudincivic7459]

You the goat man, you saved me today🤝🏻

[@Ok-mm2hq]

Hi really thx for show this I am a teenager 17 I still don’t know how to do this shit about to get my first job. I need my personal email but Out of storage You really saved me I have to say again thank you.

[@neilmossey]

Thanks for the kind message, I appreciate it and glad it might help. Good luck with the job!

[@cbaines97]

Great video Neil. That was really helpful. One question. To create a new account for my photos, do I need to create one from scratch with a new password? In your video it looks like you created a photo account using your existing password.

[@neilmossey]

Thanks for the kind comment and question Charles. I created a new account from scratch... once you sign in I think the Google Photos app 'remembers' so it's easy to flick between the two by clicking on the avatar picture in the top right hand corner: that brings up a mini menu of recent accounts for you to choose from. Hope this helps - I'm sure you dont need or want to watch another video, but I experimented with the Partner Sharing in a way to not take up space here: kzbin.info/www/bejne/npuwdJalmZugea8 Good luck with your storage!

[@rashiqaali8956]

Thank you so much

[@neilmossey]

Thanks for the kind comment!

[@spandangarg3780]

Great tutorial - but before watching this video, I had already clicked on Free Up Space option. Now those photos must have got deleted from my phone? Any way to undo it?

[@neilmossey]

Hi thanks for the kind comment and so sorry to hear this. There are some things you can try - and obviously try them quickly Go into google photos, either on the app, or better (because it's easier to see) on a desktop browser. Go into the recycle bin/bin/trash folder Google photos keeps things there, if they were deleted there - for 30 days. Fingers crossed they are there. There's also an archive folder in Google photos - it's on the left hand side bar - the 'clean up' may have only put the folder and pictures in there. You can restore from Archive folder. Other options: Go to takeout.google.com while logged into your account - quickly - and this is where you can download everything Google has stored on the account. The pictures and folder may still be there I have a video walkthrough here: kzbin.info/www/bejne/b524Xp2cibCZa9U Hope something here helps and thanks again - good luck!

[@andrewprete9360]

Master Class sir! Liked and Subscribed.

[@elmarton6972]

Awesome. All the tips helped me a lot

[@neilmossey]

Thanks for the kind message @elmarton6972 - good luck with your Google Photos storage...

[@nukem23]

Thanks, straight to the point and very effective

[@eldajackson1]

Excellent info & cheerful. Thanks

[@neilmossey]

Thanks for the v kind comment Elda - I really appreciate it! Good luck with your Google Photos storage

[@Noxious922]

Perfection.. Thank you so much! Subscribed!

[@AndrewBrindley-x6d]

Hello Neil i like your videos please can you help me i have followed your video on freeing up space on google photos i have set my phone quite often to compressing and left ir for above 12 hr but it does not free space up am i doing something wrong please could you advise me please thank you

[@anna_516]

Thank You Neil.....I could finally sort my moms phone... 😇

[@SkyLux-xq9fh]

You are doing a great job! Thanks 🙏

[@neilmossey]

Thanks for taking the time to leave this very kind message, I appreciate it.

[@mehadisyef356]

❤ hey buddy seeing you from other part of the world 🎉 🌎 Bangladesh thanks a lotzz !