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Do you want to know how to fix your Microphone and Headset on your Xbox Series X or Xbox Series S when it's not working? Sometimes there can be an issue with your Xbox controller's firmware when your mic is connected directly to your headset. To update the controller firmware go to settings, then to accessories and update your controller. Now reset the cache on your Xbox by turning off the Xbox, unplugging the power cord from the back of the console, and plug it back in. Then go ahead and turn your Xbox back on and see if your microphone and headset are working.
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