How To Fix Samsung Smart TV Remote Control BN59-01357F, Not Charging, Water Damage, Not Responding

[@anjuly17]

Your video was a lifesaver! My son dropped our remote and it became non responsive and wouldn’t charge. I watched your video and opened it (I didn’t even know you could open this remote LOL) and brushed the inside and just moved the batteries around a bit and put everything back and it works fine now! Can’t believe it!! Many Thanks!

[@mysmartyhome395]

Thank you for your comment !!!

[@johnmilton8245]

Did anyone at Samsung's front office try opening this frustrating device before putting it on the market?

[@olliesgrandad]

Extremely helpful video. My TV was 1 year and 23 days old when the remote stopped working. Samsung were pretty unhelpful but di give me a link to 'a knockoff' remote that takes normal batteries on Amazon and visually is the same as the original costing half the price!. Today I took the original apart and found it was damp on the circuit board where the silicone button 'mat' sits. Cleaned with isopropyl alcohol and it now works. To take apart I used a set of tools from Amazon for getting into phones etc. Cost less than £10 and worth it to avoid damaging the plastic. Once again many thanks💯

[@mysmartyhome395]

Glad to hear that it helps you !!! Thank you for your comment.

[@tobybisso7483]

Thanks so much! I have never had a problem and have never had to cord charge my remote. Remote took a coffee bath and I thought it was done. Your video instruction totally worked for me. Thanks again!

[@mysmartyhome395]

Thank you for your message. I'm glad to hear that my video helped you to fix your remote control.

[@orangehairbandt]

This worked like a charm. Our doggo knocked the remote to the ground, jiggled the battery cable loose apparently. Reattached following these instructions. Thanks!

[@mysmartyhome395]

Thank you for your comment.

[@rabiashahab6504]

Thankyou so much .I accidentally washed the remote in washing machine .It was water logged .Did this and it is working fine now .

[@mysmartyhome395]

Sounds Good, Thanks for your message.

[@aymanalsaied2761]

Really, thank you. My remote wasn't accepted the charging. I've taken the idea from your video, and I've blew through the charging socket, and it has worked fine. Thank you

[@mysmartyhome395]

Thanks for your comment!

[@vedantkoli7268]

My remote fell from a height of 2ft it stopped working but after following the steps in this video it started working❤Thank you Brother. I didn’t have any tool so i tried to remove the cover with knife,it opened but got so many scratches on it😂😂😂 You can trust this guy blindly❤

[@fleckomio]

Hey thank you for showing how to disassemble the remote. Mine wouldn't charge at all. The cleaning didn't help so I tried to fix the part where the cable from the battery meets the circuit board. As I pushed a tool between plastic and circuit board the remote came to live immediately. I'm glad that I don't need to spend 40€ for a 2 year old remote replacement. This is just poor quality. Never had problems with other brands.

[@mysmartyhome395]

Thank you for your comment. Glad to hear that my video helps you.

[@dinaraw8046]

This Video is amazing,I've manged to fix my device following ur steps. I accidentally washed the remote in washing machine i tried to dry but didnt work now its working fine Thank you so much :)

[@mysmartyhome395]

Thank you for your comment! Very glad to hear that my video helps you.

[@mtkhan577]

Thank you so much, mine wasn’t talking to tv and I thought it was gone, didn’t really need to clean it, just opened up & pushed buttons & it worked perfectly 😮like a charm, as if something in there needed a breather.

[@mysmartyhome395]

Thank you for your comment! Glad to hear that it helps you!

[@garretthulfish]

I'm not really sure why this worked, since there was no apparent dust or grime, but it worked. I even tried a dry brush before opening it up, but it didn't work until I opened it up and dry brushed again. Thank you!

[@mysmartyhome395]

Thank you for your comment.

[@YuvrajGhogare]

Its Works.Thanks

[@mysmartyhome395]

Thanks for your comment !!!

[@ashleyp9467]

Thank you so much for your video! It was a lifesaver! Our remote is now charging. We were afraid we would have to buy another, but now we don't because of your help. We really appreciate it.

[@mysmartyhome395]

Thank you for your comment. Glad to hear that it helps you.

[@OXXXG]

Cool hopefully this works on my remote if not I'm gonna just have to buy another one which I don't want to cuz is to expensive ..

[@deyvjan1338]

my remote went for a coffee swim earlier and I got nervous because some of the keys are not working so I came across to your video and really helped me. Thank you very much! my remote works totally fine now!

[@mysmartyhome395]

I'm glad to hear that my video helped you. Thank you for your comment!!!

[@kennethwright8081]

Thank you so much remote would charge found some corrosion on the board by the charging port works great now

[@mysmartyhome395]

Thanks for your comment!!!

[@stefanjunginger7590]

That worked also for me!! Thank you so much!! Greetings from Germany!

[@mysmartyhome395]

Thanks for your comment!

[@engineerakshay]

Thanks a ton! It worked for my remote which got dropped in a bucket of water

[@mysmartyhome395]

Thanks for your comment.

[@hectorjoaquinbenites8811]

Muy buen video, logré reparar mi control Samsung, muchas gracias !!!

[@mysmartyhome395]

Thanks for your comment !!!

[@Gauravmsr20]

Thank you so much!! Just saved 3000Rs!! My mom is so happy!!

[@mysmartyhome395]

Thanks for your comment.

[@ElThomsono]

Just got mine apart with your help, thanks!

[@mysmartyhome395]

Thanks for your comment, glad to hear that it helps you !

[@irfaansaib4846]

My Samsung TV is a year old and the remote battery only last for 1 day after full charge! Samsung says warranty does not cover remote. Catastrophic manufacturers fault that customers to pay for!

[@ITSJOHNNIETV]

Thank you Sir. My remote is charging and working now.❤

[@mysmartyhome395]

Glad it helped

[@awambawamb4783]

hi! have you tried reverse engineering the remote? are the usb data terminal inverted or soldered like any other usb device? it would be helpful for those who would work towards reprogramming the three hated buttons below volume and channel.

[@mysmartyhome395]

Hi, thank you for the interesting question, I didn't try it, but I'm hoping that it is possible.

[@kurreorava9626]

Super video. Thanks a lot. Worked like a charm.

[@mysmartyhome395]

Great to hear!

[@dalipkumar1648]

Thanks brother you saved my remote👌🏻

[@mysmartyhome395]

Glad to hear it !!!

[@hudsonmubiru]

Thanks alot. This came in really handy

[@mysmartyhome395]

Thanks for your comment

[@JANETPULLIAM]

The remote that came with my TV worked 3 months . purchased second one and it will not charge . no water damage ! just the worst remotes on earth . Samsung customer service is Terrible . I will Never purchase another product made by Samsung

[@lonilynsolanapagaling]

Same issue on mine, my remote is not charging from the solar panel and even if it charges from the usb port it only last for 2 hours. This is the second remote and I suggest you don't buy tv with a solar charge remote

[@jitulsonowal]

Only works when the remote connects cable with charger on.bought the tv 7months ago.whats the problem with the remote ? Is its battery damaged ?

[@mysmartyhome395]

Thanks for your comment, if it's charging but won't keep power on it for work without cable means that the battery is bad or you have a problem with wires or connectors which provide power from battery to remote. You have to check the battery by itself then go step by step to see what is wrong.

[@chifuertes5804]

It works! Thanks 💯

[@mysmartyhome395]

Thanks for your comment! Glad to hear that it helps you !

[@Hini77]

Anyone can tell me the condenser used in C625. The condenser can be found at the usb-c connector side. Is the one to the right y the connector is at the bottom. My condenser just disappeared because of remote getting wet by some water. I want it to repair the remote but lack that condenser. I think it filters the power. Thank you

[@hubruh]

Is there a way to remove the click wheel? After removing the rubber padding, i noticed the right and down directions will not correctly reset. I believe there is some debris caught in between, but worried ill snap it off and break my remote.

[@emiltrifonov9520]

You helped me sir God bless you

[@mysmartyhome395]

Thank you

[@jovan3546]

6 month old tv ... When i use the directional pad or volume, sometimes it sticks and continues to scroll or raise volume up or down. Is this something i should try? Still under warranty btw

[@themachine9999]

Mine does the exact same thing did you find out what the problem was?

[@alaugm]

Mine as well.

[@majidh5535]

Hi, I have unscrewed the small screws but the covers are stuck very tightly. how can I open them?

[@mysmartyhome395]

You need some smartphone opener, as you seen in the video it is hard to open but it is possible, and it is the only way to open it. Thank you for your question, let me know if you have any other questions.

[@vegterb]

After water damage it worked for a while, but stopped. It looked terrible under the hood. I cleaned it fully, but to no effect. It won’t charge. Or do anything, thanks for the clear instructions though.

[@mysmartyhome395]

When you have water damage, you have to clean it as soon as possible. When it's dry it leaves some soils which can damage contacts in a couple months.

[@ellinaras75]

Thank you, this helped my resolve my problem

[@mysmartyhome395]

Thanks for your comment

[@TebogoMabale-m8p]

I tried to fix it as u said but still nothing..my solar panel on the tv remote is broken so its not working even i cleaned it...but thanks for the video

[@farecious]

Hi, question doe this remote have IR? or is only Bluetooth

[@burggrillcaraman7094]

It works!! Thank you!!!!!!!!!❤

[@mysmartyhome395]

Thank you for your comment.

[@gauraabadhikari2998]

Please could you let me know the battery details ( model number of the battery ). Thank you. I could not see clearly. Thank you.

[@giancarlocavalli9699]

O meu problema se resolveu de outra maneira… Problema: depois de cair no chão, não respondeu mais nenhum comando. Tentei resetar pelas 2 formas disponíveis (segurar pressionado voltar + pause/play ou pressionado pause/play + ok) e não deu. Ao tentar recarrega-lo pelo usb, ficava piscando o LED. Pelo que li, isso sinaliza algum problema de firmware ou no carregamento. Deixei por horas, tentei o carregamento solar e nada… Ao abri-lo, tentei a escovada e n deu sinal… O QUE RESOLVEU: tem uma molinha dourada próxima à entrada usb-c do controle. Com o carregador plugado, pressionei a molinha e o LED parou de piscar (ficou aceso, como deveria) A partir dali, voltou a funcionar. Obs: que demonho pra abrir esse controle… levei uns 10-15 minutos pra soltar a capa. Tava quase quebrando ele no chão de raiva kkk

[@giancarlocavalli9699]

Imagino que estava com algum problema de mal contato no carregamento saindo do zero ou sla…

[@mysmartyhome395]

Thank you for sharing your experience.

[@bhavishgg789gg]

what tool did u use to open the remote covering

[@mysmartyhome395]

It is a plastic tool. You can find it everywhere, where there are sailing tools for phone and electronics repair. Also you can use some very thin plastic. (Metal works too, but it can damage your remote control. Not recommended if you are a first time user.)

[@somebody4441]

It works . Thank you

[@mysmartyhome395]

Glad to hear that!!!

[@palmtrees662]

Thank you!! You saved me buying a new one after my partner drowned ours in tea :)

[@mysmartyhome395]

Thank you for your comment.

[@IamKenRoss]

I had to unclip the solar panel and reattach it to fix mine. Also, a very small flat head screwdriver really helps with getting the case apart. Thanks for sharing this video.

[@alwaysinsearch]

Did you replace anything inside? Mine only works if it's charging.

[@IamKenRoss]

@@alwaysinsearch nope… just disconnected and reconnected the battery. I think these things are fickle tho cause I had to do this again recently.

[@dannytempleton2619]

Do you have the charging cable? If so, what is the model? I want to purchase the correct cable. Thank you.

[@IamKenRoss]

@@dannytempleton2619 I believe any USB-C charging cable will work

[@dannytempleton2619]

@@IamKenRoss Thank you. I tried using my iPhone USB-C cable, but it doesn't fit. Looks like it might need a Samsung phone cable.

[@BsBucWiLD]

they make this mess so cheap, that it stops working from farting on it... But thanks for the info, i am going to try this fix!!

[@mysmartyhome395]

Thank you for your comment !!!

[@masoudmontazery907]

Good luck sir

[@mysmartyhome395]

Thanks

[@USFmarine]

My Samsung solar remote will charge via USB-C but then loses it's charge in about 2 hours while sitting there on my ottoman. It's 5 months old. What a design disaster.

[@mathivaananvedaraj9374]

Hi, Mine the exact same issue. I called Samsung to ask for a replacement but they said not covered under warranty. I have no choice to get another one and till now they have not get back to me on the stork and price. so disappointing.sigh

[@alwaysinsearch]

Same here. Died on the 1 year mark. It's a horrible controller.

[@gtdodgeviper]

Well if its a solar remote put it out in the sun. Maybe it will charge up. Haha JK

[@USFmarine]

@@gtdodgeviper if only that worked.

[@alwaysinsearch]

@Mathivaanan Vedaraj Yeah I cant believe it's not under warranty.

[@Blinkin1981]

New remote (2 months) barely used i have another "old" one... battery last 24h, charged 100% via usb, next days it goes 5-15 % without using it. It s insane

[@martinse.i4122]

My Samsung tv remote solar panel was partially cracked broken and the solar stop working, can the solar panel glass be replaced?

[@stark355]

Hello friend, my control broke and the part of the solar panel opened and a liquid spilled on my hand. I'm afraid it might be radioactive.

[@djayr1138]

While it's charging with usb, the red light supposed to stay solid red like that or flashing? my remote stop responding. even after usb charge for hours. I try to use it. it flashed for a couple of seconds then stops. 6 months after purchase.

[@ahmedkhaled2210]

Mine too did you know the reason or fixed it?

[@brunomiranda6524]

Muito obrigado pelo vídeo me ajudou muito!🙌

[@mysmartyhome395]

Great 👍

[@yasmun1]

Just opened mine up and did nothing but plugged it in and it started charging. Must have been something stuck

[@mysmartyhome395]

Thank you for your comment.

[@sahilgoyal2368]

Hi can you help... mine isn't holding up battery for more than one day

[@mysmartyhome395]

If it's changing full, but after draining the battery very fast, maybe the battery is in bed condition, or one of the commands stays active.

[@dannytempleton2619]

What is the charging cable you are using? My BN59-01375A remote won’t charge via light. I want to purchase the cable. Thank you.

[@mysmartyhome395]

Hi Danny, I'm using USB to USB TYPE-C CABLE. Thanks

[@twocsies]

My dog chewed on my remote. I took it apart like in this video but somehow the doggy teeth got the buttons a bit screwy. Works better now but some buttons are glitchy.

[@bradleyhinton1675]

If you don't have the tool to take the shell apart, it's there another way?

[@mysmartyhome395]

You can use any thin plastic

[@pepegarcia371]

Thanks so much!!!

[@mysmartyhome395]

You're welcome!

[@irmacgolddiggerirmacgolddi796]

Mine about 1 year old and battery drain fast, is that battery bank issue?

[@mysmartyhome395]

Can be a battery issue also dirty contacts can drain the battery fast.

[@LuizGreca]

Solved my problem!

[@mysmartyhome395]

Great 👍

[@nomalangamoyo9389]

Very helpful 😊

[@mysmartyhome395]

Thank you!!!

[@zebartarik9662]

my remote control when I put it on charge it flashes the red lamp but nothing works not even to turn off the TV to turn it on can you help me thank you in advance

[@vikramvk3402]

What happened later

[@PedroRodriguez-hy5ty]

Can you replace the battery and do they sell them

[@mysmartyhome395]

Thanks for your comment, replacing the battery is easy but how to find them you can try to find ot Amazon or eBay

[@bassantsalah4234]

شرح محترم ونفذته بعد ما وقع الريموت في المياه تحياتي

[@mysmartyhome395]

Thanks for your comment !!!

[@emmanueloyedeji9155]

I mistakenly cut the battery when doing this Can the battery be replaced?

[@mysmartyhome395]

Yes it is possible

[@mohamedelgml950]

please what is the battery part number ?

[@SaSa-bm3vo]

Thank you so muchhhhh

[@mysmartyhome395]

Thank you for your comment !!!

[@Fabglam_byrenny]

The light of my remote is just on, no way to know if it charging or not, but it’s not controlling my TV even after I cleaned it the way you showed😢😢 pla help

[@mysmartyhome395]

After charging when you push buttons, is the light blinking or not ?

[@mysmartyhome395]

If the light is working then maybe you need to syncretize the remote with your tv.

[@DRGOWRISHANKAR]

Thanks😊

[@mysmartyhome395]

Welcome

[@STK501]

Not charging and battery not detecting after changing battery

[@ricarmig]

I bought a S95B and since the beginning the remote was very erratic, most of the time it worked but sometimes it didn't. Now only the infrared works! The Bluetooth doesn't work and rarely syncs, the infrared works flawlessly. Any ideas?

[@randomclipshere4u]

Mine also only infrared working, for past two days

[@yerken5339]

У меня возникла такаяже проблема. По гарантии меняют уже третий пуль, и через пару дней одно и тоже. Самсунг говорит что это заводской брак.

[@sonicboy150]

What happens if the solar cell is cracked? I don't know what happens is solar cell gets cracked too

[@alwaysinsearch]

My controller died after a year. It's a pointless piece of crap.

[@mysmartyhome395]

You can use it with a cable charger. Or you can replace the solar cell.

[@sonicboy150]

@@mysmartyhome395 replace solar cell how?

[@ac3702]

This video saved my Rs 3500 for a new remote.

[@mysmartyhome395]

Great 👍

[@mysmartyhome395]

Great 👍

[@Other442]

Thanks! I dropped beer on my remote and it got sticky, so I was browsing how to open it to clean the buttons. Very useful video, thanks again!

[@mysmartyhome395]

Thank you!!!

[@pi5490]

Дал осындай менде болган. Пультты осылай ашып этильди спиртпен сурттим жасап кетти. Рахмет!

[@iuliaporcos5464]

Thank you so much for this Video! Accidentaly my remote control got in the Washmashine and I saved it with the help of your video.

[@mysmartyhome395]

Thank you for your comment.

[@CoryJonesMusic]

Just get the battery remote problem solved 😊

[@mysmartyhome395]

Great 👍

[@bhadrabhonagiri2252]

Any one repair Samsung qled solar remote... please tell me...

[@mysmartyhome395]

What is the model of the remote and what is wrong with it?

[@katrintararak7372]

Спасибо. Нигде не могла найти видео, как разобрать!

[@mysmartyhome395]

Привет. Очень рад что смог помочь тебя.

[@DEEPAKKUMAR-mq4sr]

samsung smart tv remote voice commend button not working please help

[@mysmartyhome395]

Can you tell in a couple words what happened with the remote that it's stopped working?

[@Vijay-n8i]

Hello sir while cleaning my remote battery strip cuts..is there any solution..plz reply

[@mysmartyhome395]

Hi, if it's possible you have to solder if not you have to change the part.

[@dukeartur]

My remote only stay with red light on and not work, anyone can help ?

[@mysmartyhome395]

Red light stays on when it is plugged to the charger or all time ?

[@kortievk]

Шлейф у батарейки очень ломкий, у меня сломался хотя я был очень аккуратен. И по моему она у меня приклеена была, пытался выдавить её не получалось.

[@littlesavage7180]

How can i fix it if the volume button is stuck to higher up the volume

[@mysmartyhome395]

Hi Little, first you have to check what happened, is there any mechanical damage or something sticky. First check it, and let me know, I'll try to help you. Thanks

[@littlesavage7180]

@@mysmartyhome395 hi i fixed it. I opened it up and just fixed the button. It wasn’t sticky or anything i think my son had stepped on it and made the button get stuck

[@mysmartyhome395]

@@littlesavage7180 Sounds Good! Thanks for letting know.

[@makkamao]

if it doesn't work like that???

[@mysmartyhome395]

What was wrong ? The problem is charging or something else ?

[@dxson3ipl3yz]

But how to open the remote

[@mysmartyhome395]

Hi, in the video you will see how I opened it. It is little bit hard to open. But it is possible. On video I tried to show all process. Thanks

[@dxson3ipl3yz]

Thank you for comment:) im gonna watch because i can't open It😅

[@mysmartyhome395]

Welcome

[@milenalopez7992]

I split beer on mine and now the ligth doesn't turn off

[@mysmartyhome395]

Hi Milena, first off all you have to cleen your remote, as you see in this video, after check what's going on and let know. Thanks

[@julesmasonlynch]

Exactly the same. Can't get it open either, not without damaging the plastic.

[@mysmartyhome395]

There are two screws under the sticker, make sure that you remove them. Actually this remote is hard to open, but it's possible. Thank you.

[@xjazz666]

That worked

[@mysmartyhome395]

I am glad to hear that my video helped you. Thank you for your message.

I cant open it 😢😢😢😢😢😢

[@mysmartyhome395]

Sorry for that, I know it's hard to open, but it is possible. Thank you!

[@yesaigdo272]

I broke the flex 😫😫

[@mysmartyhome395]

Sorry for that, you have to change it

[@chienkhonguc9581]

So easy! Wtf

[@mysmartyhome395]

😊

[@kalabhussain]

Thanks 🙏

[@vahepetrosyan5648]

Thanks so much

[@mysmartyhome395]

You are welcome