How to Fix Sound Cutting Out AMD Radeon RX 6700xt

This may work for other cards as well. If it worked for you, please let us know which card you have in the comments.

[@Bunta1987qwerty]

I've made a discord for the channel so people can discuss topics related to some of my videos. Feel free to join, and hopefully we can all help each other find solutions. Here's the link: discord.gg/7AAFZF8Xt4

[@Neo_xz]

Oh my God! This actually fixes my issue! Mind blown, like seriously, I've been trying to fix this for weeks! Thank you so much. I'm using RX 6700xt. It's still working guys in 2024! Thank you so much again for this fix

[@Bunta1987qwerty]

I’m glad it worked for you. I wish they would just fix it already.

[@puffponken4711]

Thank you a million times! This solved the issue for me with RX 6750xt 🥰

[@lukasnemec9310]

You are the only person in the world who was able to resolve this issue😉 I was looking for solution for more than a year. I went through many forums but nothing worked. Thanks for sharing this tip!

[@Bunta1987qwerty]

I’m glad it helped! I knew I should’ve made this video when I first figured it out. Sorry I didn’t do it sooner.

[@carlosrojasj6565]

Thank you so much for this. It works perfectly with a MSI RX 6750 XT. I set the voltage on 1150 mV

[@PPiramboca]

Thanks very much, mate! As many others mentioned, I was trying to fix these extremely annoying crackling audio issues for weeks since I installed my 6750 XT. They were not permanent in my case, but would happen especially when a streaming video was maximized to full screen. Even considered replacing the GPU and/or the power source, but thankfully found your instructions before that happened. They did the trick perfectly: minimum frequency set to 1500 MHz, undervoltage at 1180 mV, and the issues are gone. Awesome job, thanks again for sharing!!

[@Automobili3XF]

Dude, you're the best! I was having these really annoying cuts in NFS HP Remastered, with this it never happened again

[@Bunta1987qwerty]

Please read the pinned comment so you don’t run into another common problem!

[@mobilegamermovies5001]

Thanks bro it works for me but in order to solve sound issue completely first I used your settings second I turned on metrics overlay and it worked now I have no sound issue with my 6700xt perfect🎉

[@user-fd7wm4gc9q]

I just matched what you have on your screen and when playing Crisis Core - no more cutting out audio thanks bro that was getting on my nerves weird thing is I have a surround sound radio but it wouldn’t do it with the computer speakers just a the receiver thanks man

[@bobbywoolard2032]

Man thank you so much. I have been trying everything to fix this issue. Tried all of the other things you tried as well different cables, resolution etc. I thought I was just going to be stuck with the issue. This fix works. 6700xt here too. Thank you.

[@Bunta1987qwerty]

I’m glad it worked for you!

[@reverendcatch980]

Ah Glad I found this, good suggestion. Made a light go off in my head. So I built a TV PC and it runs mostly light weight games Vsync so it makes sense to me the GPU is power stating down, and then doesnt have the oomph to push audio as well. AMD really needs to sort these little QOL issues out no? So tehcnically AMD GPUs use internal p-state based on frequency breakpoints (well they did in the past). I used to hack their BIOS's and stuff and you can change the breakpoints. Essentially by telling everyone to go up to 1500mhz, when the GPU is loaded it will hit a minimum p-state and hold there (no idea what the values are but that's likely in range of like p4 or p5). So these lighter games with FPS limits drop the p-state down and then the stutters begin. I'll try this on mine, not in front of it right now, but I think this will 100% fix the issue

[@UnsoundVibe]

This worked for me! Fans are less chaotic and Thank You for making this video. \m/

[@Bunta1987qwerty]

I’m glad to hear that!

[@thomazmombach9669]

Thank you. An oasis of troubleshooting knowledge among a big desert of illusions and fake promises.

[@thomazmombach9669]

Interestingly my magic number is 1250; at least for Cities skylines, witch is the game that stutters the most.

[@Bunta1987qwerty]

@@thomazmombach9669 I really wish I could figure out what’s really causing it, since even this method doesn’t work for everyone.

[@msenosy]

thank you man I was struggling to solve this issue for a long time .

[@Bunta1987qwerty]

I’m glad it helped. This seems to be a common issue for this card.

[@msenosy]

@@Bunta1987qwerty common issue in AMD drivers. I have an old one rx 570

[@Bunta1987qwerty]

@@msenosy damn. I have an r9 290, rx480, rx580, 6600xt, 6700xt, and 6800. The only one with this problem for me is the 6700xt. I hope you also did the undervolt and increased the power limit. It definitely helped me out.

[@carly.rae.jepsen]

Thank you! I have the SquareTrade extended warranty on my ASRock 6700 XT, but they want me to mail it in and I'm guessing I'll just be out a GPU for a couple weeks until they say there's nothing wrong with it. This solution worked when nothing else would. 1400 MHz was where it stopped cutting out entirely.

[@Bunta1987qwerty]

I’m glad it helped. Different applications may require different minima, but you can configure settings for each application, as well as having a global setting which is otherwise always applied. You’ll notice that on the desktop and other very light tasks, the frequency will be well below the “minimum” you set, but the issue should still not present itself.

[@silvertime7188]

Thx this fixed worked on rx 5700 oc the issue is tpm but I'm too scared to mess with that

[@benjaminpizier2244]

It seems to work with my 5700xt !! Thanks a lot !! 🙌 I had to disable fast startup otherwise it wouldn't work

[@benjaminpizier2244]

Unfortunately, it was short lived... I wonder if this is an EDID issue

[@Bunta1987qwerty]

@@benjaminpizier2244 could be, but I had the issue even running a trs cable, and optical s/pdif, so it wasn’t in my case. Another thing you could try is disabling multi-plane overlay, which causes problems with many series/models of cards. Nvidia provided a registry edit you can download to do that. Here’s the link: nvidia.custhelp.com/app/answers/detail/a_id/5157/~/after-updating-to-nvidia-game-ready-driver-461.09-or-newer%2C-some-desktop-apps

[@nvdv5393]

Can confirm this works for Sapphire Rx6700 non-xt too. Thanks

[@jonchellis2978]

This fix worked on my RX 6750 XT (AMD reference/1st party model). Most noticeable for me in Rocket League, and 1500 was the magic value to set Min Frequency to. I made no other changes. The fix also carries over into Linux (Arch/HoloISO) as well. I enabled OC'ing in the kernel parameters during boot and used the LACT tool to set minimum clock, again to 1500 with no other changes. Cheers!

[@ericlemieux4334]

It fixed the problem for me aswell under linux thx

[@adomingues00]

Yeah this fixed it for me, thanks a lot m8. In my case was not only the sound that was stuttering, it was also mouse movement stuttering. Doing this it's OK again, thanks.

[@Bunta1987qwerty]

If you run into that mouse issue again, open device manager, look for your mouse, right click it, click on properties, and if there's a tab that says power management, make sure "allow windows to turn this device off to save power" is disabled. This is true for anything that seems to lag, like keyboards, trackpads, etc. I hope this helps.

[@adomingues00]

​@@Bunta1987qwerty - Heya! thanks for the tip. I was already aware of that, and had in fact done your tip before, but it doesn't help in my case. The only thing that worked after hours of troubleshooting was realy uninstalling the 2024 Adrenaline drivers (all of them have this issue) and reverting back to 23.12.1 or 23.11.1 and everything is smooth again. Shame :\

[@Zanooz]

Yo i got this card late and this is still an issue? Jesus amd. Thanks man!

[@retrogamer1828]

this should not be the solution but a workaround. We all need to spam the AMD forums for an actual fix, this is unacceptable.

[@Lobothemainman23]

Same issue here. Maybe lets someone create a thread and post it here.

[@teemuhannila1968]

I also tried multiple fixes and this as well. This worked when playing WoW for example, but tyhen the problem gets back and this did not help on Sims 4 or GW2. Only fix i could find was installing patched drivers for Realtek instead that allowed it to use DTS and multichannel just like HDMI. Unfortunately this does not help me anymore since my new AVR cant use optical with HDMI going through but i just wanted to say this if someone else is also as frustrated with AMD audio as i am and is trying to find alternative ways to get best possible audio.

[@michaelnienkerk2958]

This worked for me. (The sound even cut out three times on first watch on the video. none on second view. as a quick first test.).

[@dederen1492]

Got one few days ago noticed since yesterday those sound cuts. Amd boost algorythm stuff,not thaugh about that. Since it's a newer product than my vega56,that have some stutter issues in games solved by raising the minimum frequency.

[@OMEGAS246]

I think the reason this solves the issue is that raising the min frequency raises the min voltage. I'm using 5700 xt and it lets me change the min voltage independantly, I have it set to 900mv and it seems to be good so far. Another way to fix this in MSI Afterburner would be to force constant voltage, though I have it underclocked and volted to 930mv.

[@Bunta1987qwerty]

I’ll have to confirm in hwinfo. Interesting.

[@OMEGAS246]

@@Bunta1987qwerty Actually I dunno I think it might be amd driver/software. I clean installed with driver only then ran the troubleshooter for windows audio and reinstalled the driver then in device manager uninstall monitor driver and then check for hardware changes to reinstall. Maybe good

[@rainbash81-ttv95]

on the phone to my mate and fixed his issue with this video. His fixed at 1550 or so :)

[@Bunta1987qwerty]

You can even set it to just 100 MHz less than the max setting, though I would imagine some degradation would occur over time at those speeds.

[@rainbash81-ttv95]

@@Bunta1987qwerty well, it kinda fixed hte issue, he ended up having to format his c: and reinstall windows, he was going from a 1660ti to a 6700xt. hopefully it fixes it regardless, your technique did kinda work, but not enought for him to be satisfied, cheers though

[@Bunta1987qwerty]

@@rainbash81-ttv95 You need to run DDU to remove all traces of the Nvidia drivers before installing the AMD drivers. In fact, just have it remove all video drivers. Plenty of how-to vids on YT. Basically, run pc in safe mode, run ddu, select uninstall x driver (do it for each option), and then restart. Install drivers after it's back up.

[@skittlesRgood182]

about to try this! But I have to comment on the voltage comments. If you lower voltage and the card still consumes the same wattage then you're running more current through the card. This is called Ohms Law. Current will create more heat than voltage.

[@Bunta1987qwerty]

That’s correct. My point being that a lower voltage means less power for the same performance, or better performance for the same power draw. I=E/R and P=I*E.

[@abuthemagician]

Fixed mine I think.

[@andrewmontreal]

I have the 6700xt for 2 yrs now runs great,but since the last edition came out,my sound works during game play but I always record my games and this month all my recordings the audio shuts off half way thru.

[@Bunta1987qwerty]

Try using hevc if it’s currently on avc. If audio channels is set to auto, set it to stereo. I hope this helps.

[@andrewmontreal]

@@Bunta1987qwerty I tried what you showed and my pc just crashed right now,I reverted back to defaults and the AMD debug message came so I filled that out,thanks anyway

[@Bunta1987qwerty]

@@andrewmontreal check the metrics and make sure it isn’t overheating

[@duskoduca6139]

Any try this on rx 7800 xt?

[@robertw9768]

Thank you for the video however the only way I fixed the issue was disabling tpm. WARNING this can cause issues with windows 11 and is a security degradation if you do not know what you are doing.

[@Bunta1987qwerty]

Weird. I wouldn’t have guessed tpm would affect this.

[@CodyShell]

i picked up a little used HTPC on craigslist with a RX 5600 OEM version, and none of these fixes do anything :( sigh. saw a suggestion to change the pci-e version from auto to gen 3 or 4 or whatever in your bios, this didnt do it for me either

[@Bunta1987qwerty]

If you’re still using the whole system, try to find the drivers for that specific htpc

[@CodyShell]

​@@Bunta1987qwerty I've installed the latest chipset and GPU drivers, everything is up to date. I had an old Soundbar that I wasn't using and the audio works fine from the 3.5mm jack on the motherboard, I'm just using that for now instead of the HDMI output, works for now

[@Bunta1987qwerty]

@@CodyShell have you done a fresh windows install? You could also try using DDU to clean out the drivers and install again

[@CodyShell]

@@Bunta1987qwerty yeah it's a fresh install only a week old

[@Bunta1987qwerty]

Damn. If you haven’t already, you should of course try a different cable or hdmi port on the monitor/tv. I’d use DisplayPort if possible. Regardless, I’m glad you found a workaround for the interim.

[@pajkinuza]

I bought this gpu as an upgrade to my rtx 2060, but unfortunatley i had to return it. Sutter, poor performance in comparison to 2060 and drivers were driving me insane.. Some games like Destiny 2 were unplayable because of sttuter, in Cyberpunk i got maybe 10 gps more, constant lagging.. then i went online to find solution and noticed that many people have the same proplems, not only with 6700xt but in general with amd cards.. There is a reason why nvidia is more expensive. Am gonna stick to my rtx 2060 and wait for 3070 price drop..

[@nonipaify]

I can confirm that raising the min clock speed of my 6700xt pulse fixed all the audio stutters I was facing with my pc connected to my tv through hdmi 2.1. I also found that raising the min clock speed is also beneficial in some games where your gpu load is low since it over aggressively tries to downclock the gpu which can result in framerate stutters as well. However, I am a bit concerned why does the 6700xt have this issue in the first place? I don't think its the hdmi drivers since I tried switching to the windows hdmi audio drivers as well. Is it because there is a manufacturing defect in these gpus? I raised the min clock speed to (max - 100). I set it to 2500Mhz without changing anything else like voltage etc. I dont think this would damage the card by overheating etc, correct?

[@Bunta1987qwerty]

Unfortunately, that seems to be the case. I haven't seen any such issue with the 6800, 6600xt, r9 290, nor the rx480. I know some people have issues with commonly issue-free hardware, but the 6700xt really seems to have this issue for many people.

[@Bunta1987qwerty]

If I remember correctly, the min and max have to be separated by at least 100 MHz. Raising the max clock also raises the max voltage. Raising the min clock might also raise min voltage, which may be why this resolves the issue. Heat is caused by power consumption. Clock speed alone doesn't raise power consumption; it's the instructions per cycle multiplied by the frequency that causes it. Those factors determine the electrical resistance. Without enough voltage, such load could not be held, and the system crashes, but the higher the voltage, the higher the power consumption (I=E/R; P=E*I >> P = E*E/R). The thermal limit is 110C, though some tests have shown degradation from prolonged use at 100C. This is probably due to thermal fatigue, or even steady-state creep, since the silicon is still (on a very small scale) a system of analog switches. TLDR/ if your gpu edge and junction temperatures are under 100C, it shouldn't be a problem.

[@dadinss9313]

I have ryzen 5 5600x and 6700xt can you Give me your performance settings i have stuttering on every game

[@Bunta1987qwerty]

@@dadinss9313 default settings should work fine. What’s your ram configuration?

[@dadinss9313]

@@Bunta1987qwerty can we talk about it in private ? i need help

[@rockfella27]

I have the gigabyte 6700xt connected to a Denon avr. Audio cuts out while watching a movie (in any player) or listening to music from anywhere. Ill try this. Thx.

[@Bunta1987qwerty]

I hope it works for you

[@onenite2nite]

Used on 5700

[@Teleport73]

I have the same problem with my RX 6400 low profile card, but unfortunately it appears AMA have locked this model off, so it can't be clocked.

[@Teleport73]

Video playback is uneffected. The audio cutouts only seem to happen (intermittently, for a split second duration at a time) in Steam games.

[@Bunta1987qwerty]

@@Teleport73 I wonder if using the modded drivers would get around that

[@zSkyruSz]

In my case, the culprit of the problem was the active Anti-lag function

[@youssefhamdi95]

I just got a 6700xt and I've encountered stuttering in every game on my PC. I don't know what could be the problem. My specs are: 5600x undervolted not by much; 8gbx2 3600Mhz CL 16; Sata ssd 850 evo 500GB; PSU 650W corsair 80 bronze; b550m aorus elite MOBO (latest bios). Apex seems to suffer the most from this as the stuttering makes the games unplayable. I've seen many people use the same config but they have better performance.

[@Bunta1987qwerty]

Every time that shaders present themselves for the first time, the card will stutter. This will happen every time you update drivers. However, if you play the game for a little longer, it should go away. Raising the minimum frequency can help some frame drops. Make sure you enable xmp in bios or the ram won’t run at the rated speed and timing. Every new shader will stutter. That means any skin, weapon, particle effect, animation, etc. rendered will cause a latency. One or two, no big deal, but the first launch of a game will have millions. Many will load at the same time, and that will cause the stutters.

[@Bunta1987qwerty]

I just remembered; if you switched from nvidia/intel, make sure you use ddu to remove all the old drivers or you'll continue to have problems.

[@Galewinds]

I have the sapphire pulse Rx 6700 10gb which I just installed and immediately started having audio drop for 1-2 seconds at a time. While listening to Spotify and watching Netflix and KZbin it happens once in a while but while in a game it happens much more often. I followed your instructions to see if it would help at all and unfortunately the problem persists. 😢

[@Bunta1987qwerty]

Try disabling hardware acceleration from chrome and Spotify

[@Galewinds]

@@Bunta1987qwerty Didn't help. Still getting 1-2 second sound cut outs while gaming.

[@Bunta1987qwerty]

@@Galewinds which driver version are you using? Headphone jack, spdif, hdmi, or display port for audio?

[@Galewinds]

@@Bunta1987qwerty I'm using HDMI I actually just bought a new cable to test if that was the issue today and it didn't help. Needed a new cable anyway though. 22.11.2 is the drivers I am using for the GPU if that is what you meant.

[@Bunta1987qwerty]

@@Galewinds it seems a lot of people are having problems with that driver. Try the other one that’s available on AMD’s website (22.5.3 I think), and see if my solution works for that version. I think I’m using 22.10.2 on the 6700xt. You could probably find it on techpowerup or something. If not, I can send it to you over discord or something, but try out the one that’s available online and see if it fixes it.

[@EastAngliaUK]

don't work for me sound still cutting out over hdmi when playing films I give up might change to a 3060 ti had a 1060 before audio was fine. games go well the card is cool to

[@Bunta1987qwerty]

Sorry to hear that. You could also try disabling MPO, which nvidia put out a registry edit for. It's a problem on both rdna2 and rtx 30 series. For sure, it seems most prevalent on 6700xt though. I'm not sure why. I have 3 rdna2 cards, and that's the only one that does it.

[@ICY-8]

Desperate to fix the audio since upgrading to RX6950xt. I have tried every other 'fix' known to google search and nothing works, including this one. I am only seeing issues with devinci resolve and RDR2, everything else is fine. If anyone can offer any advise it would be very much appreciated.

[@Bunta1987qwerty]

Concerning Da Vinci Resolve, try running the application as an administrator. Sometimes that also helps with hardware acceleration and resource usage, since windows likes to limit the amount of resources that any one app can use. I'm not sure about RDR2, since I've never had any issues with it. One thing you could try is deleting the shader cache if you have it through steam. If 1500 MHz almost fixes it, try a higher value. Even as high as 2400 MHz if necessary. Low IPC cycles don't really do any harm.

[@eartshaqiri2854]

tell me how to start a ReLive bro please

[@Bunta1987qwerty]

What problem are you having exactly?

[@yoster77]

Is it just me or is this minimum frequency setting removed from the latest software?

[@Bunta1987qwerty]

I just updated my rx 6800 and 6600xt and they both have it. I haven’t updated the 6700xt yet though. Did you make sure to enable custom, gpu tuning, advanced control?

[@Karss]

I traded mine in cause of the stuttering and now I want it back cause it isn’t a terrible card it just keeps stuttering all the time and it’s annoying I just want it to run smoothly and not bad, the amount of fps I had was amazing but the thing just kept stuttering

[@Bunta1987qwerty]

By stuttering, do you mean fps stutter, or the audio issue? What did you get instead? In today's market, you could still resell a 3070 and have enough to buy a used 6800. I've had my 6800 since launch, and haven't had almost any issues, and the 16GB of vram is great.

[@connorjones3275]

I've tried this but still the audio ocassionally cuts out. Is there anything else that could fix the issue.

[@Bunta1987qwerty]

Try using a higher frequency than I used, and if it's not in a game, try running the application as an administrator. Otherwise, you can try using a different audio driver, like realtek or something.

[@Odin623]

it dont let me change the min only the max infact my interface dont even look like urs

[@Bunta1987qwerty]

That's really weird. Try getting it from www.amd.com/en/support/graphics/amd-radeon-6000-series/amd-radeon-6700-series/amd-radeon-rx-6700-xt

[@constructiongeek4361]

Definitely took my 6700xt stuttering from every 10 seconds to every minute or two. Seems to be HORRIBLE in certain games. Witcher 3 music, bad. Poker Night at the Inventory was every 10 seconds during heavy voice actor lines. Never did it during Netflix even before the tinkering. Really annoying.

[@Bunta1987qwerty]

Yeah some people have had a really poor experience with this card, it seems. Make sure you have the chipset drivers installed, and remove old video drivers with DDU especially if you upgraded from an nvidia card.

[@Bunta1987qwerty]

I should have mentioned that Radeon Software tends to reset itself if you don't DISABLE FAST STARTUP! Windows 10: Press the Windows Key + R to bring up the Run dialog Type powercfg.cpl and hit Enter The Power Options window should appear Click "Choose what the power buttons do" from the column on the left Scroll down to "Shutdown settings" and uncheck the box for "Turn on fast startup". Note: If these options are greyed out then you may need to click "Change settings that are currently unavailable". Windows 11: Press Win + R to open Run. Type control and click OK to open the Control Panel. Go to System and Security and then click on Power Options. In the left pane, click on Choose what the power buttons do. Next, click the Change settings that are currently unavailable link. Under the Shutdown settings section, check the Turn on fast startup (recommended) option to turn on the feature. Uncheck the Turn on fast startup option to turn it off. Click Save changes to apply the changes.

[@Gesseran11]

It dont work all the time. Just for a little period and it is the same shit all over again! I use version 22.11.2, but it crashes and fucks up. Got any other solutions?

[@divinesimmortus3786]

my card is to old for that xD