How to Force Turn OFF/Restart iPhone 11 - Frozen Screen Fix

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This is a video on how to force turn off and restart your iPhone 11. Soft reset to force turn off and reboot your iPhone 11 when it gets stuck or frozen on a screen.
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[@SergTech]

Epik Custom Phone Cases - epikase.com/

[@jordanlowell1966]

THANK YOU SO MUCH I ALMOST STARTED CRYING

[@cheerjade2947]

I hope this worked

[@kaahele4]

I can’t believe it was so easy!!! THANK YOU SO MUCH❤️💋

[@lakiajenifer1]

I Felt This!!!

[@maria-gd7oo]

OMG SAME MY PHONE IS SOOOO BROKEN

[@eaglel5558]

Hi, I tried several times, doesn’t work!

[@Peaceistheanswr]

Thanks a lot. I was panicking and you saved me. We need more people of you on this planet.

[@dolliegoth]

Thank you I was literally having a mental breakdown

[@mysaa6362]

@@bryansteiner1292 It doesn't have to be an addiction...some of us have phones and parents who will practically kill us if something is supposedly wrong with a phone.

[@LifeewidDira]

Same

[@isabeln5203]

@@bryansteiner1292 me too this has happened to my phone before and I literally got yelled at because It was frozen

[@mahoutiktoks2755]

EW UR PFP IS GROSS

[@dolliegoth]

@@mahoutiktoks2755 aww thank u X

[@SupremeDreamss]

YOU ARE A LITERAL ANGEL!!!!! Spent the last 3 hours trying to figure out how to restart my phone since my screen is acting up and it worked on the first try. My blood pressure can now return to normal 😂 Definitely had to subscribe. Thanks again 🤍🫶🏽

[@alley.rose26]

I literally was about to cry. I was trying to log in to youtube and it just froze. Never did it before, and I'm a first-time iPhone owner so I'm still unfamiliar with the setup. Thank you so much!

[@jhavocc]

same

[@georgemendoza7166]

Literally the same exact thing happened to me

[@james95a14]

Same here lmao All is better now though!!

[@natalieattidudy9544]

Alley Ager I did cry

[@mommayomomma1]

iT DIDNT WORK FOR ME and i'm generally crying lol

[@kathleenngo3049]

OMG thank you so much! I updated to the iOS14 a few days ago, and just now, I couldn't open my apps, turn off my phone, or restart it. I was freaking out thank you!!

[@Quiyum]

same

[@ameliagiuliani2566]

same i was so annoyed

[@shiannelee2520]

@@wenwags yesss this is happening to me

[@alarenmaielle9838]

broooo im literally crying ran bc tis happened to someone else toooo i thought it was just my phone and I was crying cuz this phone is like 7 months old its so new omg

[@natasjafarrall7929]

@@shiannelee2520 literally the same thing happened to me today

[@swaggyphoebe6772]

Thank you so much! I was crying so hard! I was really worried my phone wouldnt work again, and I was to scared to tell my parents that I had broke my phone. This video helped me so so so much, I really appreciate it! (tip for anyone who this has happened to and is trying to fix it, dont hold down on the volume buttons. Very quickly press the volume up button then quickly press the volume down button and then hold the off button until your screen turns black. If you hold down on the volume buttons, it won't work!)

[@skillzy_1200]

Ahaha me too, you saved me, thx !

[@clarissaclark236]

THANK U OMG IT WORKED

[@oliviazarrah]

I did this but it won’t let me turn it back on

[@Chance_TheRipper]

me to bro i thought i had to buy a new one

[@ayanaslife3377]

YOU SAVEDD ME OMGGGG

[@jah9412]

Love this video. Straight to the point! Allowed me to restart my phone after an hour of trying.

[@isabellenilsson5233]

same !! I was home alone also with just ipad and phone that wasnt working

[@RobbiRebuy]

Amazing how life-changing a single 20 second video can be ...

[@kimberlycruz9420]

I never leave comments, so this is a first. Just wanted to say thank you from the bottom of my heart. I was in panic mode because my phone was frozen for a day now. Thank you for making this video!!

[@SergTech]

Glad I could help!

[@patricknedz]

It worked very well. I thought it was stuck forever, unfortunately you can’t just take the battery out and back in but this method works very well. Thank you.

[@user-rc1qg1ji2d]

3 years later, this worked on my iPhone 14 Pro Max!!! THANK YOU

[@jazi7]

Thank you so much! It was driving me nuts that I couldn't do anything. You're a lifesaver!

[@MsNeshara]

No he’s a screensaver😂

[@reokagro]

SpoiledAndCoiled 😐

[@extraacc9273]

@@MsNeshara 😂 😂 😂

[@deea8586]

You're a life saver, my screen wasnt frozen, i just couldnt delete apps, press notifications or switch it off, thank you!

[@alyc7427]

same things happening to me rn hope this works😭

[@rae9863]

@@alyc7427 did it?

[@alyc7427]

@@rae9863 yup!

[@rae9863]

@@alyc7427 it worked for me too I’m so glad I was scared

[@creativecali2481]

AHH thank you sm! my friends and family tried calling me and i could hear the ring noice but couldn’t answer! i was literally SO scared LOL this helped sm thank you 🤍

[@xxmichiirik]

SAME, were u having trouble opening certain apps, not being able to delete photos or delete apps? cuz thats what’s happened to my phone I’m like bruh

[@alexciagarris4370]

@@xxmichiirik yes i would delete apps and it wont go away

[@anisahjohnson4760]

SAME

[@jayhere8435]

@@xxmichiirik same

[@vxnessa.2419]

YES THIS IS HAPPENING TO ME RIGHT NOW AND I CANT OM ABOUT TO CRY CAUSE IDK

[@joynewsome6221]

You my friend are a genius! I was on the phone with Apple Tech Support for almost 45 minutes. The last resort to was to get into my car and drive 20 minutes to an apple store that didn't even have an available appointment until a day later. I followed your instructions and the key was to press the up and down button and side button quickly. OMG!! I love you. Thank you, thank you! I will subscribe to your channel just for that!

[@SimptonSally]

I got so scared 😭 I was reading fanfic and I didn't want to ask my mom for help

[@2ndwangshuu665]

Thats literally me

[@amyleighhhhh]

SAME- I NEARLY CRIED

[@SimptonSally]

@@amyleighhhhh girl same I was about to have a Panic attack like it could have froze at ANY other time

[@joe-tw1kd]

we is living the same life just different flavors

[@Anisa-or8sx]

LMAO once I was watching anime and there a kissing scene when my laptop got hanged and I was really scared that if I tell dad he will take to the shop and if they on it they will see wut I was I watching lol, but thankfully it came to life after few mins

[@Speedwolf4170]

Thanks man- I was literally about to throw it out the window while doing 70 on the interstate.

[@clxpzii2338]

my second time going threw this lol first time had to wait 6 hours for my phone to go dead thanks

[@jadenaughton1610]

Mine was at 100% I almost had a stroke

[@greyculture]

LMAO i was thinking the exact same thing so i had to get my laptop

[@detachedmalachi]

same LOL

[@dorianheatherbrown1467]

Thanks for being a life-saver! I see from others' comments that I'm not the only one who spent over an hour trying before finding your video. 😘

[@modashyempire8830]

Omg!!! Thank you so much, I was about hitting my phone on the floor. Had something really important I had to do and it just got stuck. Was already crying thinking the only way out was to format it. You saved me!

[@isholatobi557]

Thank you soooo much, I almost couldn’t sleep at night. You’re a life saver

[@davidstockman1456]

Wow you need a life

[@mirandaprevost9441]

@@davidstockman1456 ko

[@yazminpearce1238]

Thank you so much, I thought my phone had a virus and I knew my parents would KILL me if it!

[@peanuthead6889]

How did you get that virus

[@callmehmano2311]

@@peanuthead6889 she thought that and phones get viruses too

[@sammymemes2800]

SAME

[@outragedartz6187]

same 9anine really gave me a virus

[@tallsz559]

iPhones can’t get viruses, they are bulletproof in that regard

[@shannjorentwins]

Works so fast , after trying many times to open my phone this one legit worked! Thankyou for this video

[@murilomichelassi]

is apple aware of it? I just bought a brand new one, and it happen in the first hours of using it. It happened on the Top Right (drop down) menu for me. Thank you for the advice

[@sebastianazurdiah556]

What did you do bro? It is happening to me right now, the same exactly way happened to you and I can’t unfreeze it, and is new brand too! 😫😫

[@Mrk0k0lit0]

@@sebastianazurdiah556 follow the video. You'll be alright

[@arelyscatena3397]

Quick and simple, to the point! saved me a trip to the Apple Store! Thank you!👌

[@abnormalturtlemilk4784]

Ok

[@nursepractitionerco]

same.

[@elsiedzane3243]

Same

[@billdelong]

I literally LOL'd at this comment, I gave up after a minute into the video, my wife had already figured out out how to shut the phone off beforehand so I never got to "the point" in this video, ha! But seriously I'm glad others found it useful, cheers!

[@lewisrobson6056]

Literally the same for me, thank god. Life saving video

[@jahanacolas6115]

Thanks so much this new iOS 14 is having my phone freeze a lot

[@offlineantt2953]

Same bruh

[@dreamystreamz3958]

Facts

[@whitneyphilis]

Whatttt!? 😮 I have had this challenge for almost 2 years. Whenever my phone freezes, I just let the battery drain. This was a very helpful video. Thank you so much, Serg!🙏🏾💜

[@SergTech]

Oh wow!

[@TheNoncommittalChef]

Wow! What I couldn't figure out for hours, including trying to shut down the regular way, was resolved in less than a minute with this trick. THANK YOU :-)

[@marareifmantranslations647]

Your advice was extremely helpful and I didn't even have to call Apple Care! Thank you!!

[@roniasb]

this is one of the most amazing videos on youtube. i was literally about to throw my phone out of the window. this video solved my issue in less than 1 minute. thank you!!

[@AshleysJoys]

roniasb me too lol 😩😩😂🙌🏾

[@hawkpeterson]

I had to go outside so i could find something to throw instead of my phone

[@wilmalongman6491]

My phone froze on the “Your emergency contacts have been notified” message. Your tip about being QUICK when pressing the Volume Up, Volume Down buttons did the trick! Thank You!

[@david.brackett]

I WAS ABOUT TO HAVE A BREAKDOWN THANK YOU SO MUCH AHHHHHHH

[@xiomararivero3264]

I love how straight to the point this video is! Helped me out so much!!

[@ericzander7787]

Was that a joke? He doesn't get to the straight forward stuff until about a minute in...

[@eveneve]

Thanks for the help Serg! It worked. The other 2 videos didn't describe this procedure as well as you do. It has to be done rather fast...and voila, it worked and I'm back and running.

[@annabelletrask7706]

This helped me so much! I was freaking out because my phone wouldnt turn off and I couldnt slide to power off! Thank you!

[@medgirl17]

Thank you so much! I was pressing the volume up & down buttons as well as the side button all at the same time & nothing was happening! I was getting worried.. I’m so glad I watched this video! Saved me from making a trip to the apple store! 👍

[@annikatalwar8002]

THNANK U SO MUCH OMG I WAS LITERALLY GOING TO CRY

[@yh0nk]

thank you, ilysm omg, I was having a whole panick attack. Just followed you!!

[@jjkel_]

You’re awesome for this. You’ve helped so many people.

[@maymuse5595]

I was trying for over 4 hours until I found your amazing video on the feed in KZbin. OMG your steps were clear abs to the point! Problem resolved in a matter of seconds. BAMM thank you Serg

[@landonaubuchon4942]

My phone was froze but would let me on the lock screen and wouldn’t let me call or text or turn it off after 3 hours I watched this and I’m still waiting for it to reboot but it seems as it worked fingers crossed

[@viviz1899]

Thank you so much omg . I was using my moms new phone and it froze and it wasn’t working I was so scared and then I watched this video and did as you did and then it started working thank you so much I was crying 😭😭💕💕

[@deepatrick5598]

Thanks man, I knew it was that simple but after a day of trying everything I could think of, I I came to youtube and found you- quick and simple... Thank you! You're a great help!

[@imagesolutions219]

Thank you it had been frozen for a hour! You are a life saver❤

[@pauls7056]

Nice one, and thank you! My iphone froze, for the fist time. The online advice was hopeless, the usual switch off/slider routine - with a slider that was itself frozen! I'd never have thought of pressing the volume buttons. But once I did, it came straight to life. Thanks again, Serg.

[@farheenkhan7789]

Thankyou ,,, you save my life,, i was figuring out how to hard reset,, as my phone got hanged,, after seeing your video,, finally i got my phone back,,, thankyou so much

[@ximelozada8454]

OMG THANK YOU SO MUCH I WAS LITERALLY TWO SECS AWAY FROM HAVING A MENTAL BREAKDOWN

[@christyansocool2188]

LMFAO SAMMEEE

[@phumzilezondi9752]

My husband was pacing the whole day because of this issue. Wish I had just found your video sooner because wow what a long day in this household 😂straight to the point and most importantly, IT WORKS!

[@SergTech]

Glad it was helpful!

[@richaejones8918]

😭😭😭😭 thank y’all sooo much so basically (volume up volume down then press power button)

[@anshkumar7697]

THANK YOU SO MUCH, VERY HELPFUL

[@SylphieXD]

Oh my god, thank you! I was about to have a panic attack XD. Why did they have to make it so hard to restart the phone though any way.

[@user-uk9di1nh8z]

Quick and simple. You are amazing!! Out of all the KZbin videos I seen, you were the only one to help me.

[@jxseedits4128]

Mine makes a beep when I try to turn it off and doesn’t turn off

[@yuoiliweaboo5306]

Same

[@katana_blade7030]

@@yuoiliweaboo5306 yep It even accidentally called the police I was so mad at myself

[@notfound6097]

@@katana_blade7030 same

[@maesmo5531]

what did you do. mine won't let me restart at all

[@zo765]

@@katana_blade7030 same

[@shoshw9328]

So happy I have my iPad with me so that I could watch this video! This worked even though I have an SE. The key was continuing to hold down the button on the right side after having pressed the two volume buttons. Having to try to get Apple support when abroad is not my idea of fun. Thank you, thank you, thank you!

[@CookiesToAFatChick]

Lifesaver. Shout out to this guy

[@SergTech]

youre welcome dude!

[@sofiacastor5261]

thank you so much! i’m so having a mental breakdown infront of my mom, i was so afraid my phone’s be good as dead 😭 thank u

[@toriwoodlee2779]

This was the only thing I could get my phone to do. Thank you so much! I was so mad.

[@Name-0-0-0]

My dads phone was randomly stuck on the Home Screen and all he could do was turn the phone off and on using the power button on the right. We were all so confused because this has never happened like this before. Everyone was stressed out and didn’t know what to do. I came to KZbin for help and that was the best thing I could’ve done since I saw this video. Thank you so much and I liked and subscribed

[@reokagro]

lol everyone in the comments like "i was about to start crying" its a frozen device electronics need to reboot every now and again lol its not the end of the world

[@BadAtGamesDanii]

I accidentally called 911 and froze up and just didnt talk cuz I held the volume and side button

[@zo765]

Accidentally called the cops when I was trying to reset it oof

[@janet5427]

Omg

[@anthonyp3070]

Same here lol.

[@valeria-wt9wz]

guys my phone has been stuck on the apple logo for some time now. and idk what to do, help?? 🥺

[@nicolacola4037]

Have u for It off yet Bcs a gc tang Me and I deleted insta at same time And it’s paused like that

[@vursce]

Yours might be boot looped, try heading to battery with a hair dryer and see if that works

[@TheInstinctWithinV2]

Omg, it works with any phone, as I found out! I have a Sony Xperia and it completely froze today at work. Thanks, man.

[@ruinedchimera9064]

When you can’t figure out how to turn off your phone

[@shanedeluna2455]

I almost cried when it worked out for me. Such a life saver! Thank you 👍🏻👍🏻👍🏻👍🏻👍🏻❤

[@lorriejhanesicat1861]

gosh all this time my phone is frozen and I don't know how to fix it since past few months and I still have to wait for my phone to shutdown or run out of battery so it can restart again and work. a life saver man! thank you!!

[@iamzoe839]

I have been doing the hard reset for the last 4 hours but only worked while watching your video! Thank you.

[@user-sh5rk8dy9k]

Thank you so so much… I was here stranded with my iPhone X. May God bless you a lot 🙏🙏🙏🙏

[@RawMindBody]

Thank you so much! You saved my phone. I bought a refurbished iphone 11 pro max off Amazon. So far I like it but it's the first time I ever had an iphone freeze on me. All good now... I hope.

[@Natlee.]

Thank you so much for among this video! My mother’s IPhone 11 was hang and couldn’t be used for abt 20 mins, she asked me to search what to do in YT .and after following the instructions her phone worked back! This vid was really helpful

[@nathansadler1084]

Thank you so much my phone wouldnt even let me turn it off or start any app i am so grateful that this video worked and will help anyone that needs it and that it will help if i have future problems

[@dorcasnamajja8044]

Thank you so much. This video has saved me ,I couldn't figure out what had happened to the phone after a phonecall. Thank you

[@sugarbomb26]

Thank you SO much and God bless you for sharing this information for FREE. ! I could not sleep last night when my phone froze and I couldn't shut it down. I was dreading paying for a repair.

[@SergTech]

Glad it helped!

[@dk237]

Omg! I ACTUALLY DID CRY! Thank you so much! You’re the BEST!!

[@hannahbetts9755]

Omg ty so much my friend's phone froze she was so worried this works like a charm ty ty❤❤

[@Halloyystb]

You saved my sisters birthday we all love you so much

[@paulderidder2244]

Well done Serg. I was tearing my (proverbial) hair out until I ran into your tutorial. Great ... it worked ... many thanks!

[@vulture5743]

Thank you Bro my GF was on my ass the whole day about her phone you saved me a headache I owe you a subscription 😂👍🏽

[@MissNebulosity]

SAVED ME. Thank you thank you thank you!!!! Somehow my iphone 11 turned on the "emergency sos" when holding the power button to restart. Your solution was the only way I could force restart my iphone without calling 911. LOL

[@linneawellman7238]

Thank you so much!! We couldn’t get it to work with the instructions on apple’s website, but with your video we instantly got my partners phone to work again! Thank you!

[@julieoberlander9898]

thank you!!! i am home with my kids and phone was frozen- major panic over here, so thank you!!!!!!

[@jammyd101]

BRUHHHH YOU ARE A LIFE SAVER!!!! I’M ABOUT TO GO ON VACA & I REALLY THOUGHT I HAD TO BUY A NEW PHONE BEFORE I GO!!!😭

[@renerodriguez3475]

Thank you. It just happened to my son and followed your tutorial, and it worked

[@yocky1982]

It's 2 am, I was actually crying here. Tank you

[@maisiebrooks4695]

Thank you so much, my phone has been frozen for the past day and this was the only thing that helped.

[@deniseconstance6114]

Thank you so much,this saved me a lot🙏

[@legendcomms2536]

Thank you so much. My wife was literally going to buy another phone. But this just saved us some $$..Thank you once again.

[@SergTech]

Glad I could help

[@loooooserma1255]

bro thank you so much after 3 years you still helped me have a great life

[@daisuke9065]

I watch so many videos regarding how to fix this, and I don't why yours work😭 Thank god!!

[@lindahkerubo7738]

I almost cried most useful video ever on KZbin... You literally saved me

[@KalebAndGia]

Thank you so much! Worked perfectly... Thought I needed a new phone... then I found this!!

[@kristinecruz4240]

Omg u saved my life im crying rn U DESERVE A HOUSE N LOT

[@Iammimimathis]

Thank you. I went the whole night and morning without my phone until I found this, and it took 5 seconds smh. knowledge is power.

[@SergTech]

Excellent!

[@makiyahc8979]

truly thank you so much my phone was frozen for 2 hours and this quick and easy video helped me reset my phone. love your content.

[@violamartinez5943]

Thanks Man ! My iphone was marking the slide to turn off, but wouldn't let me turn it off ! Saved me from havin to buy a new phone ! 💚 Thanks sm

[@Ciasiab-san]

bro i was PANICKING so hard i literally cried my eyes out because i spent all my hard earned money to buy a iPhone 11 in 2024 and i was panicking and panicking until i stumbled on this video THANK GOD your LIFE SAVER I REALLY MEAN IT THANK YOU

[@erickgarcia6121]

Thank you so much you gained yourself a loyal sub. Was in Japan and my wife’s phone froze. We needed her phone because of the reservation we made at a capybara cafe and she had the confirmation on her phone. 😅 close call thank you so much for your videos.

[@mammaMeda]

Thank you this saved my daughter alot of tears 🙏🏻

[@discorrdat]

I really appreciate your help. My phone magnified the screen and the off position was not accessible. This video saved me time from being on the phone with Apple!😳