How to Get Free Traxxas Batteries (Traxxas Battery Warranty and what to do if the battery fails)

[@alejsil1]

Traxxas is amazing!! My 8.5 nimh battery shortef and sent me a new one free. Best customer service

[@falcondragonslayer]

I wonder if this would work on batteries that have messed up balance wires? My 3S LiPO for my Hoss works just fine. It’s not puffed or anything. But something is messed up internally with the balance wires and it took some fiddling with the position of the battery to get them to connect properly until recently, when that doesn’t work and it refuses to charge. I’m gonna see if they’ll replace it for free, or else see if I can trade in the battery for reduced cost on a new one

[@orivera215]

I have two 3s batteries that I had stored in my closet for almost 3 years... I never used them and they puffed up. Do you think they will replace? I still have the receipt.

[@joshsrcs]

They will replace them, but not for free. All you have to do is pay half price of new ones. SUBSCRIBE!!!

[@atacticalrat6433]

bro traxxas is awesome, thanks for the video, i wasa about to throw my battery away bc i just bought it two hours ago and after about an hour of bashing the plastic started falling off the battery, youtubed the batteries, yours came up , called traxxas and they said to mail it to them and theyll replace it, many thanks!

[@joshsrcs]

Glad I could help! 👍

[@atacticalrat6433]

@@joshsrcs weeks later I am now on non traxxas batteries and doing 10/10

[@joshsrcs]

If you end up going all non-Traxxas batteries I recommend PowerHobby batteries with EC5 connectors. Those PowerHobby’s have a lot of power even when they have a relatively low “C” rating.

[@leolux09]

I have a pair of 3S lipos that “puffed” and they still work like new. I went a few months without charging them and decided to try them out and they’re good. Each case is different, I guess.

[@joshsrcs]

Just be careful around them, and keep an eye on them every run. Don’t let them get too hot either. Trust me, they will go out sooner or later. SUBSCRIBE!!!

[@orivera215]

@@joshsrcs do you think they'll replace my batteries after 3 years even if I never used them? I know it's 1 year Warranty but I never used them and they started puffing up

[@nathanjones542]

@@orivera215im guessing you can just buy two new ones, use that receipt for the new ones and send the old ones

[@danielcook6196]

Burst rate mean straight out of the hole take off the 30 or 35 c or the 30 or 35 d means acceleration or discharge continuous the other one is burst rate straight out of the hole

[@philip600rr]

After one year it's buy one get one free. But you have to ship the battery back which is half the price almost of one battery.

[@JamesLee-bv4so]

My RC car store on fire cuz of a Traxxas 2s LiPo battery what should I do in there's three days ago

[@joshsrcs]

What do you mean?

[@giuseppegambino790]

Do all battery’s have a warranty from traxxas and do you still need the box

[@joshsrcs]

All of their batteries have a 1 year warranty and then after that they all have a half price replacement fee and no you do not need the original box 👍

[@Ichwiebrot]

Mine lost all charger and is reporting 4a its been owned for over a year and I don’t believe I can use the warranty 😢

[@TheRCBasher69420]

I only have some floreon 3s so this wolnt work 4 me

[@joshsrcs]

😔 hopefully those Floreons will last Forever then

[@johngantner9314]

so if i have had 2 of those battiers for over 3 years now can i still call traxxas an get free battiers? they puffed an i get an error on traxxas ez peak 4s lipo charger. they been in a bucket of salt water now for a couple days.

[@joshsrcs]

The FREE warranty is only valid for a year. Anything over 1 year all you have to do is pay half price for whatever battery it is all they’ll ship you a new one. Shipping may take awhile though. Traxxas says they are having massive shortages. Though that may work to your wallets advantage… I had to wait a month and a half for a servo replacement. I was going to pay $45 for it (half price) and I have yet to receive the bill! EPIC!!! SUBSCRIBE!!! 👍

[@fabianesparza7525]

What is you have 4 will they give you new 4 ones ? Please answer

[@joshsrcs]

As far as I know you could send in a hundred batteries and they will give you batteries. BUT the batteries have to be under warranty and they have to have batteries in stock to give you. I am currently waiting on 2 batteries and I asked Traxxas the status of the order and they said that they literally had no batteries to give me.

[@fabianesparza7525]

Josh’s RC’s also it says serial number where do you find that and idk if the battery’s have warranty and what day I got the product

[@joshsrcs]

It will say the serial number above the bar code on the side of the Battery. For the date You can look at your receipt if you got it from a hobby shop or if you get it online at like amazon you can look at your purchase history.

[@BigBerthaaaa]

Josh’s RC’s if you lost your receipt will they still give you new ones ?

[@joshsrcs]

They will but you will have to pay Half Price of the Original Battery

[@markbiggs4788]

ok so they honored their warranty... not sure why you're flexing on that?

[@joshsrcs]

Not flexing… a lot of people just don’t know about their warranty and how it works.

[@N_Fortune]

Doesn't Traxxas let you exchange your batteries (or anything else) through your local Hobby Shop? Then you don't have to deal with shipping anything to them as your Hobby Shop does all that (if they are a Traxxas dealer). This is another reason why Traxxas support is #1...

[@joshsrcs]

My LHS does not because they are not a big chain or part of a massive corporation. Really only the bigger shops do that.

[@N_Fortune]

@@joshsrcs Actually the LHS just has to be an authorized Traxxas dealer. I have a hole-in-the-wall LHS here locally that is a Traxxas dealer. Their store front is about the size of big bedroom sonot a big deal to be one...

[@joshsrcs]

Well then, my shop just sucks because it’s run by a ton of old guys who are out of touch.

[@N_Fortune]

@@joshsrcs LOL! Thx for the video on this btw! Take care!

[@xXB.FunkXx]

A main hobby in Chico CA won't return anything Traxxas they say every time I need to send it myself. So I stopped buying Traxxas and shopping at A main hobby. Amazon lets you return anything. To bad I like to support local but local also needs to support me.

[@Yamaha_racer_138]

Only reason why i hate traxxas is you have to pay half price for something that shouldn't happen my plug melted on the 2nd day of owning it

[@daniellepolanco8210]

I have to send my esc and motor in the paper we fill out with our name and stuff about where we bought it at and receipt doin put that in the same box as the motor or send separate ??

[@joshsrcs]

Same box

[@dion7470]

How did you ship it?

[@joshsrcs]

First totally discharge the battery by putting it in really salty water for 24 hours. Then all you do is either put it in a box with padding and include a proof of purchase within a year to get the warranty; or just put it in a box with good padding and ship it to Traxxas HQ. Traxxas gives you an RMA that has you ship through USPS only I think. I might be wrong but I think you can only use USPS. Hope this helps, if you have questions just reply. SUBSCRIBE!!!

[@s1lentcalib3r]

Mine wasn't free traxxas said they give you a replacement at 50% off retail I had the same problem so I don't believe it was a free replacement

[@joshsrcs]

In a certain amount of time it is a completely free swap. It definitely wasn’t a years time though lol. I do know exactly what you mean though because I have gotten a lot of 1/2 price replacements. My RMA came under the “Traxxas will replace or repair any defective product at their sole digression,” and they fully covered it. I wasn’t negligent with my batteries and stored them and it still puffed, so I was able to get full coverage. But you can rest assured that I did actually get this replacement battery for free. SUBSCRIBE!!!

[@LegendaryRc]

good to know

[@rtz549]

SMC; if you crash; get 30% discount on replacement.

[@920PC]

what do u mean?

[@rtz549]

@@920PC on the SMC battery page; look at the warranty page for the details.

[@danielcook6196]

Oh by the way I have a Traxxas Slash 4x4 millennium system I've had mine and my battery batteries since 2015 I have a HPI touring car that I modified and had all graphite frame and everything $1,200 in that car just the car I have a vatera gamora the 27 Vitara gamora can't even get it no more cuz they copied the losi and because of that little speaker icon at the top of the screen on the dial pad is why I can send stuff and she reads it back to me oh and I have a mini cub a super Cub three drones jet fighter and the CX2 helicopter and the mini CX2 I have a wrestler and a stampede in my Slash 4x4 unless you say the new 2024 truck real truck can't catch it

[@vink6764]

Did you need a receipt?

[@joshsrcs]

Yes, to provide proof of when you purchased it. If not I believe they will charge you half price.

[@TrueDuckFan]

Jesus, the whole whole video I’m like come on come on cut to the chase. 😂 a whole lot of explaining things that are common sense.

[@joshsrcs]

Common sense to some, Second nature to others, and completely foreign to everyone else. I explain a lot in the video so I don’t have to explain in the comments 😁

[@JamesLee-bv4so]

I took it into the store and then gave me a new one

[@joshsrcs]

Cool

[@danielcook6196]

And I don't know who that person is Danielle that posted their stuff and put their logo up there way after I did I'm going to dispute that you already been reported I've asked you to change it to a different letter or change something on it you still will not change it so you have been reported and like they said they can see mine was up first so we'll just see what happens cuz they said it can be taken down and blocked if it's not changed

[@joshsrcs]

You and Danielle’s name both start with D. You don’t actually have a profile pic so Google/YT just puts the first letter of your username as your profile pic with a random color behind it. You and Danielle just happened to get the same color. Also, people can have the same profile pics, but they can’t have the same username. Don’t report people for stupid things.

[@danielcook6196]

@@joshsrcs well listen here buddy how come when I change my color of my profile letter and I do got a lot more on Google then you think for your info bro why he got to change or she got to change her letter color to my color and then when I am on other websites other KZbin sites got my own KZbin channel good luck finding it because you'll never f****** get it but when I watch my kitchen cooks and I am an outdoorsman I do camp and she put she sits her and mocks me because Danielle is a girl's name then again it could be a boy but either way mocks me about my camping and fishing and hunting go back to look at our profiles go back and look at all of what she wrote that's what pisses me off and when I change my color she changed hers or he changed his whichever so watch what you be talking about let's see what tractor says about you destroying that battery yourself and asking for a free one that don't fall under the warranty so you better believe they're going to get that video bro

[@elbutchos]

Duuude .... zip it up ..... 6 minutes for a 30 sec video :D

[@betrayalbegetsblood]

Been in the hobby for 15+ years. Do yourself a favor and ditch traxxas batteries before you get to deep into the ecosystem. Thr quality is equal to the cheapest Amazon junk.

[@joshsrcs]

I agree, I’ve been using PowerHobby for about a year now and everything has been running perfectly and with more power. SUBSCRIBE!!!

[@phantomdrone1976]

Great information. But I’m completely nauseated from your video of you walking around.

[@joshsrcs]

Yea, sorry. I didn’t just want to stand there though. Just close your eyes and listen to the calming sounds of the Traxxas battery warranty.

[@TheSwissCheese87]

They charged you shipping with a warranty? Wtf.

[@joshsrcs]

Yes, but I got a $140 battery for free so $10 is a very small price to pay. Also considering most other batteries if they have a free replacement warranty are hard and toilsome to ship back I’d say Traxxas has a very good warranty system. 👍

[@TheSwissCheese87]

@@joshsrcs I'm still on the fence with batteries and charger I want to start with. Everyone has a different preference.

[@joshsrcs]

I like Spektrum Batteries a lot but they are expensive so Powerhobby is a really good cheap alternative and Traxxas are good for Traxxas cars but they go out/puff after some time. I have all of these types of batteries and these are my opinions on them. Others I’ve heard are good are ZEEE, Zop Power, Gens Ace, and Venom. 👍