How to Haggle for a Used Car, an undercover demonstration by Broadcaster Elisabeth Leamy

[@americanIDOLfan11111]

After you defeat the manager’s manager, it loops back around to him getting the janitor to haggle with you.

[@Hazardous975]

Janitors the final boss

[@shodansmith]

And it’s not a deal unless he has his Mop!

[@BriveAW]

SOLD

[@linucksrox]

I used to play excite bike for nes with a game genie cheat code that let you jump so high you'd wrap back around from the bottom of the screen. That's what this reminds me of.

[@lamarbshannon]

Lol right, he mopped the floor with those guys 😂

[@Candisias]

homegirl said, "that's not my problem." I DIED!

[@haukepowers8491]

My Mom did this !!! The dealer complained how little profit he was making on the car deal...my Mom told him to find another job...hahahahahahahha !!!

[@slickdarullaaa475]

Dealer: actually it is. I have a car you want and I don't have to sell it to you. Actually the pride is now 27000. Talk about one of your all time backfires huh?! 😂

[@slickdarullaaa475]

Price

[@sterlingsilver5937]

Lol!

[@katiebohan4809]

@Mr RandomTV9000 There are many other dealers out there.

[@scottyee707]

Yeah I tried that leave the dealership technique and when I went back to next day the car was gone…

[@mechasam]

Then feel good about yourself, because they cheated someone else.

[@christiancarrillo8690]

doomslayer you’re stupid that’s not what it means. Scott missed out on a car he really wanted. If you see a used car buy it don’t play games.

[@nolliemags5905]

Scott Free dont look back bro

[@bradjenkins932]

@@christiancarrillo8690 You'r the stupid one!

[@duck8280]

Christian is 10000% right

[@Rowgue51]

Having personal experience helping a friend of mine run a small dealership for ten years, I can say the last tip they gave is the most important one. Do not be influenced by a salesman telling you how little of a margin they have on a car or how much they are into the car for. It is not your concern if they bought the car for a bad price or it had issues they didn't anticipate when they bought it that required them to dump money into repairs that cause them to need to sell it for above market value in order to make a profit. Do your research and know what the car is actually worth and absolutely do not agree to any price that is over market value. Whether they make a profit or not is irrelevant to you. If they can't sell it for a reasonable price then you walk away and let them sit on it.

[@AUSTIN-ss2zd]

Give more tips like do 1099-As-work?

[@familyus8835]

now in 2019..the Odyssey is worth $3,500..

[@felipebarron3479]

Jokes on them right 😂

[@jimmccarley3191]

My car is worth from $3,000. to $6,800. New cost $19500. But who knows how I have maintained the car? I feel my car is good for at least another 100,000 to 125000 miles so I am in no hurry for a new one. Dont give your car away!

[@billcenne7262]

@@jimmccarley3191Agree! They assume every car that comes in is all worn out, so they give you junk price. Sometimes that junk price is hidden in the other numbers they throw at you. You want you starting point to be "book for book".

[@vickyandersen8660]

Ha! That junk is worth 2,000

[@shockcity28]

Nah probably 16k

[@philg8633]

The whole time the dealership wanted to sell it for $21,500 and they marked it up to make you think you got a deal

[@joeishere500]

,,, yup ,,, GOT EM !

[@odopemanttv]

So the manager and the manager's manager came out to keep up the facade? Right..

[@Big_Ben1988]

@@odopemanttv uuuh yeah. Car salesmen are like telemarketers.

[@TheSubtleBeast]

For real loll You can tell by her forehead she’s a smooth brain

[@cris2085]

@@odopemanttv yup. that is exactly how it works believe it or not

[@jpete3027666]

My wife makes car shopping a breeze. She is an excellent negotiator. I suck at it. I went to see a used LS 460 and I loved the car. Is she wasn't there I would have paid asking price with no problem. She got them to knock almost 20% off. It was a large dealer. We went on a Sunday afternoon, they hadn't sold any cars that day and they had the car on their lot for over a month. We actually left when they didn't accept our offer in person. My wife said don't worry they will call. Sure enough the saleswoman called an hour later and they accepted our offer.

[@jonmercmercier6315]

what they failed to mention was how much the dealer charged them for title fees and doc prep after the final haggled price

[@haforbjornsson2912]

That's why I make sure to include the phrase "out the door" in my offers

[@ClearHeatVision]

@@haforbjornsson2912 oh thats smart. I got boned hard with title taxes adn fees and random charges after haggling =(

[@XxLegitkillcamx]

No al that is included in the final price it least it was for me when I bought a used 370 z

[@F2Ptwisted]

@@ClearHeatVision Oh, no!! You had to pay taxes on a purchase!?!?! Those crooks!!!

[@neppyg4668]

@@haforbjornsson2912 I work at a car dealership and everything explained in this video would never work. Nowdays we barely have any mark up in our vehicles and we have tools to show that we are pricing our vehicles right. People always come in with unrealistic expectations thanks to these kind of videos. If you use your " out the door" and asking for a goofy price, Im always very honest about what I can do instead of wasting my time with you. Taxes have to be paid just like the taxes you paid on your chocolate bar you bought at Walmart lol

[@robbiestevens1158]

I think everyone should do a stint in sales. The skills you learn are truely invaluable to the everyday! Everyone sells something atleast once a day, be it an idea, themselves, or objects. Selling is just getting what you want, learning how to do that without looking like a complete arse is a true art.

[@robbiestevens1158]

And some of us can sell anything 👍

[@KayGee_yt]

Me: I want to buy this car Dealer: okay it's 25000 Me: can we do 24000? Dealer: no. Me: okay

[@daichiDom]

Lmfao I'm dead asl

[@nicolebiancorosso]

LMAOOOOO

[@mattlion69]

Me too! I’m such a sucker.

[@jarvissdot7700]

lol

[@tinydough8746]

Oh god, same 🤣☠️

[@LoowheezeBreeze]

Here's what I did for my mom when she was purchasing a used vehicle... We went to 2 dealerships that had the same model she was looking for. We then went into the dealership selling the one she preferred and told the salesman to give us his absolutel lowest price because we were then going to head over to the other dealer and ask them for their lowest price... with the lowest price getting our business After giving us his "lowest price", we thanked him and headed for the door... where he then asked what it would take to prevent us from leaving... I made a counter offer... which he begrudgingly accepted

[@allensizemore1481]

This video is from 7 years ago and it definitely shows. The way used cars are priced now is completely different at most dealerships so don't expect these "professional" tips of negotiating to work very well today.

[@amb3cog]

What's happening right now is only temporary, and this video will be relevant again very soon. In the meantime. It's best to wait, if you can. I was planning on buying something myself, and now I'm waiting. No big deal really. Unless you're car is on it's last legs. Then you're going to have to navigate this crazy market. Good luck for those that do. You're going to need it. ✌️

[@cheftomsd]

Absolutely true. New and used cars are very overpriced right now because of the lack of inventory. Once the chip shortage problem goes away, the premium you paid will vanish into thin air. I ended up leasing as it was the only way I could get a new car and not pay $3-5k above the MSRP.

[@Propain4eva]

Some dealerships have changed in my area where haggling a couple months ago was nonexistent. These weeks they are willing to negotiate a lot more but a lot of dealers aren’t budging so this is gonna be a very slow recovery :(

[@hassanjames5]

@@amb3cogstill waiting 😭

[@ALT-HEX]

How to detect an undercover reporter >> Blonde lady in office wear with a cap and glasses.

[@hotdrippyglass]

Thank you for putting this video together. It's now June of 2018 and with three quarters of a million views it is impossible to even guess how many people you have helped.

[@happygirl4218]

I recently went to a Honda dealership and they tried to sell me a used Hyundai for $12,198.00. My credit union told me the car was only worth 7K. I'm disgusted by people in general.

[@ervincottingham7368]

At that point you should have asked your credit union to sell you thr one they have for 7000

[@misplacedcajun2325]

@Kevin Acosta Lending institutions have many sources of data to determine the value of an automobile. They use Black Book, N.A.D.A (not readily available to the public) and other market indicators. Loan value is also a good tool to use when shopping for a used automobile.

[@Coliocoliocolio]

That's a bad dealership I'm a salesman and trust me if it's not similar to the kelly blue book price don't by there. There are good dealerships and bad ones you just have to look

[@victoragresti1777]

Happy girl,a least you found out, before you bought it,🤗

[@happygirl4218]

@itserich Reread my post. "They were trying to sell me..." I knew that car wasn't worth what they were charging. I just happened to go to a dishonorable dealership. In life we have lessons everyday, one of these lessons is to try and treat people with respect. I'm so glad I have others around me to teach me and if I don't know or understand something, I'll try my best to find the answer. But, I still think the majority of people are quite horrid.

[@in2food]

I taught each of my kids how to buy cars by taking each one with me when I bought a car. The getting up when they go talk to their manager was one of my key teaching points.

[@tylerj7106]

That is the only tip that is dumb in this. If a salesperson tells you a price and you make a counter offer they do not have the authority to accept or decline your offer hence they need to speak with management. I have never had anyone do that, but if they did, they can leave because they obviously do not want to see if I can accomplish what they want for them.

[@imattheer5794]

@@tylerj7106 its not dumb bc you money hungry salesman will chase us for the sale. dont be a dick and try making people pay more than they should just to put some money in youre pocket at the cost of us

[@tylerj7106]

@@imattheer5794 You obviously did not read my comment. Nothing about that tip saves you any money. The best way to save money is know what the vehicles sale for on the market find something comparable that recently sold and make that your asking price. Then you sit there until they say they can not go lower then you leave. Then if they can actually go lower they will call you.If they do not call you they were at their bottom dollar. Understand it this way I have something priced at 35k. You say I offer 32k. I say let me go check with management. You get up and leave. What does that accomplish? How am I supposed to relay if we can get you 32k or how close we can get? I work per unit so I could care less what people pay for their vehicle.

[@daniellucatero-jimenez.1440]

Tyler J Auto genuis

[@joeishere500]

Weak sales person. I rarley got up from the desk .

[@JericGambon]

“We’ll lose money” “That’s not my problem!” Was the same response I said when I was haggling for a used Tesla Model S 😆

[@plurallove]

Been wanting that car too😫

[@khabbad]

Well I guess it really is your problem, you’re the one who wants the car.

[@aussiesurfer805]

wow - well done to you good sir .... come forward and ye shall receive thy medal of expenditure ... the highest medal of honour in the US I here ... well done

[@badisboussetta381]

I work in sales and I would've immediately kicked you out if you said that. Even tho i'd probably never say "wel'll lose money" at first place

[@CertifiedSwerver]

@@badisboussetta381 no you wouldn’t lol

[@agentd36]

This is my experience every time, can’t wait until Amazon solves this problem too.

[@jpete3027666]

Also go for vehicles that nobody else really wants, like sedans. You can get an awesome deal on Camrys and Accords. Dealers aren't likely to negotiate much on trucks or SUVs

[@wtfx5757]

Watching this during pandemic….no stale cars to be found lol

[@mikehunt2190]

My truck was listed at 26,900. WAY overpriced but i called and talked with the sales guy. Told him I want this truck, what my budget was and all that. Came down to 24,900 in a matter of minutes. Said ill look around else where if thats the best they can do. Called back and said 23,500. I said still not what i would like, and that my bank would only approve 20,000. He got frustrated and we ended the call. 2 days later called back and said 20,500 and i bought the truck. U just gotta bullshit them like they do to you.

[@tete8661]

Nice

[@robertgray9802]

Actually sir you did the right thing because you should take a trip to your bank first to find out how much they will approve you for and the interest rate that way when they try to tell you what they can do for you you show them what your bank can do I guarantee you they'll do everything you can to try and beat it just be careful because if they do the financing they are charging a finance charge that's in the loan somewhere

[@jeliarra]

OR,.. both could drop the bullshit, treat one another with some respect and get the cars sold. I'm NOT attacking you Anton! I just don't understand sales people. I would rather sell a lot of cars at a lower price rather than sell a few cars at a higher price. I would make more money selling a lot of cars.

[@cyromike3]

I will try that if it doesn't work or work I'll let you know

[@motorcitymanman7711]

@@jeliarra No. You'd go out of business with that attitude. A dealer HAS to make killer deals or "pounding" deals to make up for the hard haggle deals where they make little profit. Think of all the overhead a dealer has, I used to work at a major car dealer.

[@ScooniePenn10]

she's lucky the other guy was with her. her snide comments for the sake of looking tough and emoting for the camera would turn off most people and make them more apt to try to stick it to her.

[@LadyWhistled0wn]

@@packingten how is their skin color relevant to the story?

[@teejayb5902]

This was a weird story

[@pullt]

I like the part where he mentions the buyers' race in the anecdote as if it were relevant.....

[@II-re7vf]

@@LadyWhistled0wn bro thought everyone here was white and racist cuz it’s about money.. little does he know 🤣🤡

[@packingten]

@@LadyWhistled0wn You people are plain IGNORANT!

[@willmorris12345]

"How do you know if you're paying too much?" Are you buying from a dealer? Then you're paying too much.

[@itskeagan3004]

I’m sure you’ve paid too much for every car you’ve bought in your lifetime...just a guess though 🐸

[@user-sp2yu9zt6h]

@@itskeagan3004 Not unless you buy a 4 year old car minimum

[@packingten]

I have gotten good deals on several cars from a dealer.

[@MrRichchris101]

Yup good deals don’t come from dealers they gotta make money and they get the cars cheap when people trade them in. They’re like GameStop. Good deals come from private owners !

[@valdabad]

@@MrRichchris101 yeah, and if literally anything is wrong you're sol

[@edhollingsworth2335]

this video was made in a very respectable gentlemanly way. You people have class.

[@ALEXFVHS]

I want to let people know this is no longer applicable in 2020. Never go into a dealership unless its to sign papers. You can negotiate with many more dealerships from sitting on your ass at home.

[@OriginalAK21]

Amen

[@aorusaki]

Yeah just do it at home

[@texanerection]

The only reason I would go in is to check the car out and to make sure nothings screwed up.

[@aorusaki]

@@texanerection yea

[@sterlingsilver5937]

Facts!

[@scorpionwins6378]

Lady: We have another appointment soon.. Dealer: Ah, I gotcha. Lady: An appointment with another dealership actually.. Dealer: Yes I know what you mean. Lady: ..with another dealership that could potentially earn our business today! Dealer: Oh, I understand completely. Lady: ...In which case means we may end up leaving their lot in a car we purchased from them and NOT you! Dealer: ....ok. Lady: And if that happens then it means w- Dealer: Just shut up already lady.

[@hankdatank09]

Mistah J Hahahaha

[@ceesmith]

Awesome.

[@itskeagan3004]

Exactly!

[@bijnor67]

She was annoying as hell and yet she thinks she got a good deal.

[@Max-dy2np]

She thoight she was like... idek fuck her

[@Alumnikiid]

and the 2nd most important rule, dont buy all the extra warranties, service and etc packages they offer, $2100 for a 3 year warranty for my accord when it had its own manufacturers warranty but ofcourse they dont tell u that

[@rs232killer]

Yes. If you really want the extra warranty you can go get one online from a reputable place for half of what the dealer will charge. Sometimes you can get the exact same company and warranty as you would have gotten at the dealer.

[@calejohnson7316]

If you didn't know your warranties lapsed, I don't know what to tell ya.

[@mikefinney423]

It's one of the most predatory yet best profit centers in a dealership. The old extendEd warranty. And it happens at the finance guy's desk. Your guard is down, you perceive them as "helping" you since the deal has already been done. Then, when your emotions are up and your guard is down, the finance guy drops the "fear" pitch on the extended warranty. Just Say No Thank You. And tell them if they ask again, your intelligence will have been insulted for the second time forcing you to rescind your offer.

[@MrZachgonz]

@@mikefinney423 if you’re that scared about buying a car then just don’t. No need to say you feel “intelligence has been insulted” you sound like an asshole. The man/woman in that office is just doing their job and they are instructed to go over every option they offer, you can simply say no after each item. No need to be difficult about it.

[@nevildon6224]

My amazing haggling skills: Me: Hi, I'd like to buy a new car Car Salesman: No problem, that will be $25,000 Me: No....I was thinking of paying somewere around $45,000 Car Salesman: REALLY! Okay...Okay DEAL!

[@steelontarget]

My 2019 Ram Longhorn with a sticker of $69,500 was on the Ram lot for $57,000 because it was a dealer demo with 4k miles. After 2 days of negotiating I got them down to $50,000 and when I went it to buy with wife she wasn't happy with the price and eventually after some tough negotiations we got it for $47,000! That's $10k off asking and $22,500 less than a 0 mile model in exchange for 4k miles on odometer. We walked away victors.

[@Livereater]

Great video! Have been using these tips for years with success. Thx for posting to help others.

[@roughryder5]

I bought a 2015 Acura RDX and haggled for almost an hour and half. Ended up paying $6,780 less than the MSRP. Go in with a budge and start off with a really low ball offer (an offer you know will get denied), the dealer will most certainly lower the original price. Once you get that price, give them a hint that you are willing to purchase, and then ask or one final discount.

[@jimklemens5018]

You overpaid.

[@GaryDGuitar]

Rule 1: Know what the car is worth Rule 2: Know what the car is worth

[@mrslcom]

Correct. The best haggling skills in the world will not get the dealer to sell you a vehicle at a loss. Research the market way before you intend to actually make a purchase. Once you have an idea of the fair market value, most dealers will work hard to try to get you a good price to make the sale.

[@bethbartlett5692]

... and it is TRULY that logical and simple :-)

[@Kman.]

"Worth"? Value is in the eye of the beholder. So for a person to "KNOW" what a car is "worth"(???) is decided upon by factors that may not be relevant to you, but they are to the next person. It's relative dude, totally relative.

[@donnamaco1]

Or maybe had high medical bills and this effected your fico. You could help yourself by shopping banking institutions (maybe a credit union) for a better interest rate before you even walk into a dealership.

[@josephseiler1878]

If you have awful credit, you should not be walking into a dealership with the intention to finance a vehicle. People that take out car loans (financing) are idiots. Take the bus, save up your money, and buy an affordable daily driver with your cash savings. Use this vehicle until you have managed to save up more money to buy a better one. This advice will not only save you money, but it will help fix your bad credit situation.

[@j0hnnykn0xv1lle]

Yep they love bringing out the entire staff to meet you, that's the oldest trick in the book.

[@Krarbad]

Johnny Knoxville it's really not lol but when you have a dumb ass offer that's when they have to bring the whole staff

[@khabbad]

They usually bring more staff out when it leaves a new or weak salesperson, or to make sure the salesperson is doing their job

[@mikefinney423]

0:59 I don't agree here. In winning negotiation, when you have access to info the sellers cost and their target profit margin (from Edmunds) you should NEVER let the other side state their number first or the negotiations will, more often than not, end up closer to their number than it will to yours. Always start with YOUR number FIRST. You should do you own research in advance and establish your fair and reasonable offer. Then walk in the door, already knowing the facts and knowing your own number(s) and put your stake in the sand first. Force the negotiations based on your number as the target, not theirs. Asking the salesperson "How much are you really selling them for?" is a waste of time. So stupid. LOL. You really think they're gonna tell you the truth. Hell no they're not. As a buyer, you need to walk in the showroom already knowing the truth and make THEM sweat it out. Heck, make them cry if that's what it takes. I had a dealership manager actually get visibly angry with me once. He didn't want to sell the car at the price I stated, but he knew he needed to sell that car. When they show emotion, now THAT is when you know you're winning in the negotiations. Car buying negotiation is a tough game. As a buyer, if you really want the good deal, make a fair and educated offer be cool, but show no mercy, (i.e. "That's not my problem") and take no crap. And if negotiations aren't going in your favor or it gets weird, show them you're not playing around and just walk out the door.

[@K7classicrockfan]

I got a mint 87'mercury cougar with two sets of brand new toyo tires, with only 138000km on it. Dealer was asking 6500$. I offered 4000, they said no. Kept haggling, ended up paying 4500$ I was super happy. It had a broken brake light, and one door lock not working, so I used this to my advantage.

[@aussiesurfer805]

yessss ... and didn't they do almost everything you have so kindly shared with us oh wise man giver of car lot wisdom (we're not worthy we're not worthy oh great purchaser of 2nd hand cars) ??? The exception being of course, who said what first ... such a minor point really - provided of course you stick to your guns... if you do, then doesn't matter who spoke first, as it becomes irrelevant within about 1ms

[@Theyralltakenfu]

@@aussiesurfer805 I think the commenter made some very valid points , and that you are just one sad angry Aussie. You must be fun to live with. 😂

[@aussiesurfer805]

@@Theyralltakenfu i think i made some very valid points and you are just one very sad and angry non-Aussie. You must be fun at parties. 😂

[@Theyralltakenfu]

@@aussiesurfer805 Well, you have one thing right, which shows you do have some common sense. I am fun at parties 🎉

[@MrRichchris101]

Go to a private owner and you’ll never pay what they asking for.

[@brotherjoll1802]

Fucking hell. Made me laugh. So true

[@adnanpanah1221]

Yeah and turn around and spend thousands of dollars to keep it running.

[@barrycroft2816]

As a ex car salesmen, 17 years, they did a good job. Not to mention the first weak salesmen, no one asked for the deal. No one asked them if they would buy today, until the last manager came out. Sorry dude. Never leave your desk, why do you have to ask your lazy sales manager a number. Just hang in there and dig in. Get a number out of the customer first, then just ask them if they would buy at those numbers. Most good salesmen do not make money on the sales price, but on how many units a month they sell. Don't be afraid to ask for their business. Ask them first.,,,.,

[@ruben1million]

They offered a bunch of nice tips. But they forgot one of the most important of all: make sure you have a diamond credit (720 and up) in order to make it work like in the reportage. Otherwise you lose all leverage in the negotiations. Good credit doesnt talk or shop like that, but they're always buyers though.

[@godkingharmansingh4401]

+Barry Croft So in $21,500 its include taxes and others reasonable fees right? Do you have to pay taxes or dealer can pay for you.

[@wdgoings]

every dislike for this video was from a salesman. Haha

[@Mikeyyyy_L]

@Damnit Bobby They made the video in 2010. so the van was 3 years old...

[@Wowsers101]

Just buy a used car bro

[@thtech2133]

This has to be the best example of car buying.

[@michaelstout7652]

Now this is a good video and good information. Finally something worthwhile

[@kadelubensky7176]

honestly my favorite part of buying a car is haggling. can be exciting at times. and you get the car for what you want.

[@joecookDE]

I cannot get mad at the customers for being customers. The problem is with the salesman and sales managers. They did absolutely nothing to justify why they were selling the car at the price they were selling it. Nowadays, you have to build value in yourself as a salesperson and the vehicle. the vehicle sells itself, if you can get your customer to fall in love with you typically they will buy the vehicle. However, when you go in there talking about how much money you don't want to lose and how you have to make a profit, and how Edmonds is an accurate, you just make a complete ass out of yourself. The key is to build value and justify your price. Also, customers have to understand that vehicles do have a value and you can just pay whatever you want for it.

[@genemoretti2521]

joecookDE Well said my brother. VALUE VALUE VALUE....

[@andybulldog79]

Another tip. Find the rookie salesman at the end of the month. He's usually the lowest earner and is trying to earn their keep. Therefore more willing to take a lower commission

[@azthundercloud]

I picked up my "stale" car. worked the dealer for over 4 months on a used unit. finally agreed on my price which was private party price. when i went to receive the vehicle they pulled the " we can't let it go for that" routine. Wife and i promptly got up and left. They called and called, now i dropped my offer and said take it or leave it. then they tried to hook me for all the options. i did my research on this vehicle, it had extended warranty to 50k that the previous owner purchased but i didn't tell them that. . 2 weeks later it was sitting in my driveway. it was what i was looking for. options, color, diesel, milage.

[@tayloralexander291]

Thank you, Melanie. Perfectly and succinctly put. Blessings 🙏☮️💜

[@renoraider9817]

Of all these videos I've watched, I've never seen one that actually tells you how much you are getting screwed for if you accept the dealers terms. Or how much you can save if you successfully haggle with them.

[@stephenneal9218]

These days, it's hard to do. Most places don't haggle because the demand for used cars is so great right now.

[@calebniederhofer678]

Been down this road and I think I’m quite good it , rule number one call around to multiple dealerships don’t go in tell them you want the best price they can do out the door with TTL everything. Don’t negotiate payments nothing just total price don’t go in yet either . Now once you have a idea of prices then go in , and only negotiate out the door price . That’s all that matters don’t be afraid to walk away. If you finance with you own bank , already have the loan approved for the amount you want to spend . Next if you are financing at the dealership take your time and look at everything carefully , and watch out because dealerships will get you a monthly payment you want but at a higher interest rate . So be prepared for this . They can also factor in bs fees ,sales but that’s why you only negotiate out the door price that’s all that matters . Yea finance is where they screw so many people that get caught up on just price , then get hit with a higher apr interest rate then they can get.

[@949surferdude]

I'm looking at a 2015 Toyota Camry XSE for $17800k with 30k miles from Toyota dealer. what number should I start negotiating?

[@calebniederhofer678]

949surferdude I would pull up nada value it’s much more accurate , and what most dealers use . You really need to price shop around , see what other used are selling for . Never offer a price , call tell them you want the best price they can do , don’t give out a price you want to see what they will do . On a newer lower mileage car like that , I don’t think they will negotiate much . It’s already depreciated in the year a lot , 4-6k.

[@mattmead2623]

can't believe people don't enjoy doing this more. it's like gambling to an extent. the thrill is there and big money is on the line

[@khnarry7938]

They saved $3500 "bucks, And still got screwed...........Ha.!.!.!

[@bijnor67]

They have zero negotiation skills.

[@serialkilla23]

Out of the door is still close to 25000

[@T-roccBABY]

@@serialkilla23 yeah once they tack on all the made up fees and wrestled them into a likely shitty financing deal.

[@geraldpolmateer3255]

Many years ago I spent four hours in negotiation. They were exasperated when I got done with them. About two years ago I went with my daughter to negotiate the purchase of a car. I played along with them as they sought to cheat us through add-ons and financing. Our plan was to finance the car through the local credit union one day later. The seller kept the price low and sought to get money in other ways. Both of us noticed that and let them think we didn't know. We had a good laugh as we left buying the car. I can imagine the laugh they got when they learned things did not work as they planned.

[@AugieRomero]

I live to haggle, buying a car is the most fun if your a real people person, you get to know the person, you find out there weaknesses and strengths. I once haggled so long they offered to buy me lunch and I said sure why not.

[@green2stayecoswdmarketingn339]

"If you are in the car industry be ready for a ,"MAJOR SHAKEUP!"

[@Srt_Brosas]

As a car salesman this is some what true. These days it's a little different but definitely expect to be sold on something

[@Chavez5.56Nato]

Dang I'm looking forward to my next truck purchase thank y'all very much this really helped

[@mingodingo]

When I bought my car i did all the negotiating part online. I researched the blue book value and got a good out the door price and a low interest rate financing offer before ever setting foot in the dealership.

[@NismoSupra]

haha...this is the 1st rule sales 1on1, know the value of what you buying/selling. 2nd rule, know more then the other guy/gal. i bought my 09 370Z last year with 40k miles for 17500, which they originally listed for 20800. The biggest mistake people make is telling them your budget and what you can spend per month. When they ask, you tell them they payment will be relevant based on the price of the car with financing. If you twll them $400 they will find away to make it $400. NEVER TELL THEM THAT INFORMATION. ONLY YOU SHOULD KNOW WHAT YOU CAN AND CANNOT SPEND. Never give them any leverage they can use against you like your budget. Never tell the sales person what you have to put down, they will tell your finance person so they upsell you on everything else. Do that when you get the terms from the finance person. Better option get pre-approved from your own bank before you go. Its a game of poker and chess.

[@bethbartlett5692]

Well said AND FACT! KNOW THE PRICE OF THE VEHICLE IN DISCUSSION - AND - FOCUS ON THE TOTAL PACKAGE DEAL COST - VEHICLE PRICE PLUS ANY/ALL RELATED CHARGES FOR A TOTAL COST TO YOU - UPON PAY OFF! READ THAT AGAIN - THE NEGOTIATED CAR PRICE IS NOT NOT NOT YOUR TOTAL COST ASK FOR THE TOTAL PACKAGE NUMBER - AND WALK IF IT IS NOT W/IN THE COST YOU HAVE BUDGETED IN RELATIONSHIP TO THAT VEHICLE - PERIOD - WALK - THEY WILL GET TO A FAIR PRICE OR YOY BUY ELSEWHERE !

[@NismoSupra]

Rich C really? i sold my 07 350Z with 54k miles for 17k. so how did you come to that conclusion?

[@heatlifer1531]

Rich k - Didn't you say 16700 intially? Now 13000, Interesting...

[@chieftp]

I don't negotiate. I make an offer and if it isn't accepted, I walk. and I don't pay $600 added dealer profit fee ("doc fee") either.

[@tete8661]

Can they waive the doc fee ?

[@robertgray9802]

@@tete8661 sir you should never pay more than $75 worth of doc fees so they want to go ahead and charge those these great but stick to your price if you say 20000 don't go over that what they want you to do is agree to the price and then add all these extra fees and you must be careful and review your documents when you sit down with the finance manager who believe me does not have your interest but his or hers

[@MrBeachDoctor]

@@tete8661 In California, we are allowed to charge a certain amount by law up to $×××. Which means we can charge zero dollars. I don't charge doc fees.

[@chrispalm5455]

Bet you're fun at parties

[@DozensOfViewers]

jairo wong if they won’t waive the doc fee then lower your offer by the same amount.

[@kylek4408]

I wouldn't even negotiate with her.... you better get going, I wouldn't want you to be late to your next appointment.

[@For_Cruyff_Sake]

Kyle K hahaha died

[@cantu7614]

You’d assume if it was a regular person but it’s a car salesman we are talking about. Lowest of the lowest don’t be afraid to leave

[@BSTRONG-bx1vn]

So much has changed since 2010 we need an updated video “steps to successfully negotiating a car purchase“ in 2024.

[@bobkonradi1027]

The #1 key thing is to become informed. No matter what you are told, new car dealers trade-ins and auto auctions book their trade ins at "Average Blackbook" or "Average-Whatever Book." When you buy a new car, your net trade allowance is always at "average book" in the dealer's P&L calculations. If its only got 10 miles and has been in a showcase all its life, its still booked at "average (whatever) book. So your negotiations should be based on "book-plus" whatever profit margin you think the dealer will accept. One caveat... if your car is in less-than-average due to excessive miles or damaged body condition, it will be booked at "rough" book. But never at more-than-average book value.

[@droppinggears2089]

Bravo Elizabeth and Phillip for well played chess match. Unfortunately the Honda Odyssey you selected is Red on cream or grey. Any Red/Blue/Beige is generally sold at auction for 5 to 8% less than a White, Black Gray. Silver being the gray zone :) I'd say there was at least another $1500 left on the table in discounts. One other glaring omission, is that Elizabeth and Phillip did not opt for a third party inspection. Even though purchasing a Honda from Honda may be a no brainer, the inspection reveals little items that can put you in a better position to request further discounts or free service work and repairs. Know your Car, Know your Number and Know the Market.

[@josejimenez-gw5yl]

Felix Shaye yea we learned that lesson the hard way, my dad bought a bmw from a dealer and it turned out to have quite a few problems even though my dad is good at identifying problems and such, dealers are sneaky and hope you dont notice until months later when the problems start coming up, i hate dealers

[@tonyoliver2931]

Now can you do a video on how to go to walmart and haggle them for the price of their milk.

[@robertswarts9806]

And the McIdiot sandwich goers to Toe Knee !!!

[@1865Cowboy]

Did Robin say, “The art of the deal,”. I think around the 1st 30 seconds.

[@jackstraw5527]

Based Robin

[@techlifevideosj7219]

Seen those mini vans go through car auctions (only open to licensed dealers), for around 15-18k. So that dealership, DID make a good profit on it while the customer thought they the new deal.

[@kid5042]

Look at the year.

[@leftylou6070]

The dealer has a road sign out front that says, "Miles and Miles of Smiles". On the back of the sign it reads, "Blocks of Heartaches"!

[@elosopodast]

Bring a russian or ukranian with you, they will close the deal and get you free car detailing for a month, 10 free oil changes and managers mom will come out with a fresh baked pie.

[@gregshome1]

She irritated me, the guy used all the best lines and I learnt a lot. She on the other hand was just shitting on them. If I were a car salesman I'd just be like " Shop elsewhere Karen."

[@mitchellchavolla9634]

Its called negotiating, dealership just didn't have shit on her or any leverage. They admitted to wanting to make more money off the car like what? Id walk the fuck out after that tbh. That shit was pathetic.

[@-PURPLE-HEAD]

If it’s going to save me $3,500, I’d be willing to pay someone to haggle for me. I almost bought a car listed at $9,998 and the final cost they gave was $14,717. How the heck did that happen?

[@alymetz2020]

Uh, taxes, title, license..

[@-PURPLE-HEAD]

@@alymetz2020 I know how to do math. Those bring the total to $11,444, which already ridiculous.

[@alymetz2020]

@@-PURPLE-HEAD yeah, and probably had add-one like tint, paint protection, etc

[@alymetz2020]

Tax alone in my state would put the total to $11,121...

[@-PURPLE-HEAD]

@@alymetz2020 yeah I didn’t realize how lucky I was with auto tax until I saw what others had to pay.

[@beastfromtheeast9318]

These strategies don’t work now a days. Dealers move cars so easily now even before the pandemic, that they know they can let you walk and still sell the vehicle for what they want. I always come in and offer a fair out the door price and it’s either yes or no for me.

[@joelarosee8355]

This is the truth right now. If you walk into a dealership and expect 6k off msrp.... you're crazy. All they want is for the deal to be fair for both parties. Since the era of the internet, markups are way down. MSRP is usually only a couple thousand over Wholesale, and if you expect a dealership to stay in business by giving away the farm, you are an asshole. Buy a car on facebook or craigslist and hope the private seller told you about everything wrong.

[@markg999]

What I do is research for my used car I look for the years I want and price that's lowest compared to miles and trim level. Found a car at dealer for $11800 and at other places was $14000. Even if I dont get them down more your getting a decent deal...more off a great deal. Had to drive a city over but was worth it.

[@ROYALP100]

Always shop at multiple car dealership on the same day that seems to get their attention.

[@wilfredmena2497]

There is never a good deal when your buying a depreciating asset from a car dealership new. Unless your making 6 figures a year no one should really buy a new car. Rich people buy new tires when their old tires need replacing. Poor people buy a new car when their tires need replacing

[@jackstraw5527]

Shit even if you are making 6 figures it still sounds like a bad idea to me. I mean unless you're making pretty high 6 figures. But if you make lets say 120k a year, and go out and get a 40k new car, that sucks.

[@wilfredmena2497]

@itserich and people like you are the ones who lines the rich man's pocket. But at the end if you don't mind giving away your money then that's fine too. Just as long as your happy

[@sigmckone]

I buy my tires at wrecking yard...

[@jackstraw5527]

@David Dieni see how long it takes to pay of $40k and then get back to me. That payment will rob you of your ability to get ahead in any other area of your life.

[@michaelalejandro6056]

21,500 but with 20% interest for 84 months

[@Enviouslordshaxx]

michael meza you've got garbage credit if you're getting anything over 3% interest on a used car loan

[@michaelalejandro6056]

Lmao it was a joke people

[@LivingStone4Christ]

Wrex Wrecks Not true. My credit Is 745 but I still got a 4% on a used csr

[@gravesg]

you got fleeced, should have went to a credit union. with a 680 and only 2 years history i got 35K at 2.7% @ 60 months on a 2012 ....

[@MrChris-bx7ss]

LOL sounds like a prison sentence with no parole

[@Stumc46]

Dont know how it works in yankie land but in the UK we buy a car from a customer who normally lies about the cars history and condition... repair and get it up to standard then put it up for sale at a price which is set by the market whether there is margin in it or not. We dont always make profit from every sale.

[@itillbeme1]

NEVER EVER buy a car from a new or used auto dealership. NEVER EVER trade in your old car at auto dealership for a new car or another old car. See Rule No.1 BUY Only from the current private owner of car. SELL your old car to another private owner or to family member NEVER EVER STEP on a Car Lot to buy or sell or trade in.

[@edhollingsworth2335]

Scotty Kilmer said that too....I agree.

[@azianberry]

3:30 "That's not our problem"

[@vette0812]

+Keirnoth ' Yes it is. I had 5 different dealerships all looking for a style of truck in a price range with the options I wanted. I first saw one truck from a dealership online, made an appointment, and did research on both it, and my car. I had all the numbers in my head, some on my phone to refer back to. When we first test drove the truck, I noticed something was wrong and it had been fixed - they attempted to fix it and tried covering it up (it pulled to the right, but it had brand new tires and there was a type of spray liner under the right wheel well). Anyways, I knew I didn't want the truck, but I used this to get an offer for my car. We talked about my car first, they offered $15k, I countered with $22 (I could get $21k, $19 was my bottom $ that day). They countered with $17, I started to walk away, they came back with $19. I tried to get their purchase price of the truck down, but they didn't budge because they were paying more than they wanted to on my trade. I left. (There was much more to this visit, but for reading's sake, I left a lot out.) Two weeks later, I received a call from another dealership who had a truck that fit what I was looking for. I test drove it, and everything was perfect. We worked on the price of the truck first, agreed on that, then talked about my trade value. They offered me $12 LOL. I told them Dealership X offered $19 and I turned it down, but I like their truck and I will take $19 from them. They didn't even counter and made the deal then. In the end, I received between rough and average NADA trade for my car and gave between average and clean NADA trade for the truck I purchased. The whole process lasted about 5-6 weeks, and I know I received a good deal. Also a later update... Part of the agreement with the dealership was to align the truck for free after I installed new tires (not purchased from them BTW). When they started the alignment process, they realized the wheel bearing were near bad and needed replacing. They did about 1-2K worth of work on the truck 2 weeks after I bought it at no cost. They wanted to make a good impression and they did. I will be going back to this dealership!

[@Meekerextreme]

+vaiouser I've used that line on various sales people in life. I love how they try and act like them taking a hit is my problem, my response is "maybe you overpaid yourself then".

[@dustinmccoy4178]

vette0812 TLDR

[@reciprocal1046]

Meeker Extreme your not a real customer. Stay away from as many stores as you can . No wants your business

[@heatlifer1531]

Kevin Knox - maybe you should read more, you might learn something.

[@kennybeans6115]

Remember this definite fact: No car salesman or dealership in the history of the world has ever taken a loss on a deal, no matter how far down the price was haggled. Now, go get ‘em.

[@TwoFiveThirteen]

If you only knew my friend! I work in car sales, up until the chip shortage this year we would take a loss on at least one car every single day. Can’t tell you how many cars I’ve sold that the dealership has lost money, broke even, or even made only a few hundred bucks on.

[@briandoile5011]

Not true Kenny Beans.

[@kennybeans6115]

@@TwoFiveThirteen Well, I could argue that it’s still a good mindset to have going into one. LoL.

[@kennybeans6115]

@@briandoile5011 Maybe not definitively, but at least the larger dealerships would have to take 50% off MSRP a new car to begin seeing a loss. It’s more about how many units they’re going to move and not necessarily the price they let each car go for. I’m not talking about mom and pop dealerships.

[@One-12937]

Yeah, these idiots think that saving $500 on a $25,000 car is somehow coming out ahead and winning. You lost the moment you bought a car worth more than $15k. All cars are junk and a liability and buying new is stupid. Even if you save 3k, you still losing.

[@bikeman123]

Would be interesting to see the best approach now that many cars are bought on PCP and the dealer can basically defer the balance and reduce the monthly payments to whatever you're happy with.

[@jthompson6189]

New cars are easy to shop for, keep an eye out for model remakes and swoop in prior to those rolling out. Massive rebates and prices cut to clear out inventory. In some cases, you can get a newer vehicle cheaper than a used. Shop within a need, not wants.

[@alfonsomeli6574]

They most likely got that piece of crap for around 12k through a stupid trade in You still got bent over 🍡🍩

[@olivierauberger]

"I don't want to lose money" lol

[@michaellawson6334]

I was saying the EXACT same thing!!!!! oh my gosh, I was going to post that comment until I found yours! Spot on my friend

[@jordane7483]

You guys are so misguided lol. This isn’t the 80s/90s anymore. People negotiate hard if not harder on there trade in then the actual car they are buying. The average used car will have 2-3k mark up. You would see sales people driving bmws and owning 500k homes if we had 10k markup in every vehicle lmao.

[@nathancarver3750]

I have ben a car salesman for many lots. i recoment you wait untail the car has ben on the lot for a little over a month and then come in make the salesman LOVE YOU. that will do a number of things for you. make a firm offer WELL BELOW the asking price. then of course you they will try to counter back and you come up mabey 250, 500 tops. and you have a very high chance of getting that car. it cost them money you have it sit on their lot. hope this helps, im no expert but its the expeirence ive got to offer to help others who hate car salesman and carlots.

[@MrYnoter]

what if the car i want has been on the lot for 6 months? do i have a big advantage?

[@luvmywetpets]

MrYnoter most used cars, are sold within 45 days. after 45 days they usually ship to the auctions.

[@MonsterMetalManiac]

I buy “leftovers”... forget about cars sitting on the lot for “ a month or two”. The last 2 vehicles I bought were on the lot for 9-11 months. ( the dealerships pay monthly “payments/ charges” on the cars ). I got discounts of $11,750 on one and almost $13,000 on the most recent one. That’s how you buy ( steal ) a car. 👍

[@KeithsReviews]

@@MonsterMetalManiac Even if it means you have to drive a pink Kia with no radio or air conditioning, sure that sounds like a great deal !

[@Katxo1831]

How do you find out how long the car has been on lot?

[@holiday-td6hx]

I also learned that if you purchase a car in December (preferably on dates 17th thru the 23rd) you will end up getting a good deal simply because NOT TOO MANY people are out purchasing cars in December. I did this years ago and then AGAIN 3 yrs ago, and I got a great deal TWICE.... not only because I purchased the auto in December, but did the SAME haggling as these people did. One of the funniest things was that due to chronic illness, my DH didn't drive...and when these salespeople would ask him questions about certain things, he'd smile and say "Hmmm....You need to really be talking to my wife, SHE is the one driving the car and it's pretty much up to her what she wants. LOL! WOW, most salespeople just didn't know what to say or do simply because the DH didn't drive? How ridiculous is that? LOL!!!

[@dorisw2507]

Oh my gosh, watching this makes me so nervous. I am such a calm person, these people are so amazing and sharp!

[@aleyorch44]

I feel like this works best on cars that like they mentioned have been sitting for a while. It’ll never work for a hot car that everyone wants

[@michaelmcdonald9847]

There is no such thing as a car that sits for a while

[@soolly357]

Now you really can't haggle, unless you go at the end of the year or new models come out period and see what kind of loan you can get from the Dealer's Bank. Dealers don't sell cars anymore they sell the loans

[@martinvalencia6141]

False, ive personally helped multiple of my friends and family negotiate down new and used car prices within the last 6 months. You just have to remember that at the end of the day they need you to buy the car so they can get paid. Even if they take a "loss" they still make money. You don't need to buy anything, you can always sit and wait.

[@EC-ol8nz]

Edmunds is not great but always negotiate if the dealer has set prices find another dealer. Pick a few models you want and see what their service is like. Never worry what your neighborhood paid unless it is same exact new car form the same dealer. Then it should be cheaper. Because yr neighborhood sent you😁

[@CalvinHikes]

Y,all still got ripped off. The title of this should be, "how to pay too much for a car but think that you're getting a good deal."

[@jim2lane]

After buying from Carvana last year I will never buy from a dealer again. The price is below BB and is set in stone - no haggling. You do the entire transaction online. No dealer to travel to, no sales person to deal with. They'll also provide an extended warranty, financing and deliver the car to your house. It was an absolutely wonderful experience compared to the seven times prior that I've purchased from dealers.

[@maxxbenzz7842]

I love " live market pricing" when they raise the price the next day after you showed intrest.

[@Flammable281]

And the Stealership probably had like 15,000 in the car so you still paid way too much. I hate car buying and haggling over prices. Some love it but really I just wish stealerships would just price the car where they make a reasonable profit and there is no haggling.

[@Flammable281]

+James H No wouldn't because I do my research and know what the market value is of any car I am looking at purchasing. Some people are just cheapskates and will not buy unless they think they are getting a great deal and I understand how the pricing game works. I have sold used cars privately so know 99% of buyers are going to ask for a lower price. Sometimes I ask for more so I can come down but others I gave a bottom line figure and stuck to my guns. Eventually someone always buys it.

[@EGGINFOOLS]

You are correct. Why are people so concerned about how much the dealership is making as if it "isn't fair" to the buyer if the dealer makes "too much" money on the car. If the dealer paid $1 for a car and sold it for $2000 under market value then the person buying the car got a good deal. Regardless of the profit margin.

[@dlakerguy]

Exactly. Getting a good deal doesn't mean the dealership doesn't make a profit. It means you get a good vehicle for market value or less than market value.

[@calvin7874]

you are right

[@calejohnson7316]

Man if only we could make $15k on these cars...that'd be tits.

[@uhRoid]

The one and only rule that anyone *MUST* know is: What the car is worth.

[@Stevestech]

I mean I know you might want a good deal, but you never want a car that's been sitting for a while. Could have a slew of problems.

[@DozensOfViewers]

This is why you have any used car inspected by your mechanic before you buy.

[@cyclepowered8799]

I went to a dealer looking for a second, used, truck for my work. He didn't have one that day but he called a few days later and said he just got a trade-in and if I took it as traded he would sell it to me for $4800. I said no because it had way too many miles on it. Drove by a couple days later out of curiosity and it was on the front row all shined up with the price on the windshield... $3199.

[@TheWaterman1000]

I take only one check with me. Sales guy got up to talk to the manager I filled OTD on the check. The sales guy came back and tried to bump up the price 3k. Showed him the check and check book that shows no more checks. He took the check and showed the manager. I could hear him thru the wall and draws slamming. Came back and wrote up the deal for both vans.

[@icarusamerica3436]

If the car leaves the lot, the dealership made money. How much depends on the buyer.

[@khabbad]

Lol. Wow. That would be amazing if that was the case. Pre owned managers would never have to worry about their jobs.

[@icarusamerica3436]

@@khabbad So a manager would approve a sale for a loss?

[@khabbad]

@@icarusamerica3436 yes it’s done quite often depending on the age of the unit. They can lose money to you or the auction….they weight their options

[@icarusamerica3436]

@@khabbad I would say "periodically" more than "often". In those cases I remember the sales motto " For everyone who pays less, someone has to pay more" in order to maintain the overall sales margins.

[@khabbad]

@@icarusamerica3436 Ok, but I’m letting you know they lose money on vehicles more often than you know. So just because the “car leaves the lot” doesn’t necessarily mean they made money

[@dwightk.schruteiii8454]

“The art of the deal...” foreshadowing 3 years later 😂

[@user-kr5qj5ei4e]

Leaving when the salesperson leaves, how rude can you be? They are messengers. Why would you leave when they go try to get you a better deal?

[@MrNight2015]

Leaving the lot is a terrible idea. I just purchased a used vehicle at the beginning of this year. My wife and I found an Acadia with Denali trim level it was just in our price range barely. My wife decided she wanted to keep looking as she did no really like the Acadia at first. After going to 8 more dealerships (one in a different state even) she decided she liked the Acadia a lot. We called the chevy dealership they said great! It was late in the day and they were closing (it was a Saturday) so we decided to come and get on Monday. We arrived at the dealership Monday morning bright and early. We were told by the salesman that the sales manager took it home for the weekend (yet there were a ton of awesome Camaros he could have taken he choose the suv) and would be bringing it "around" shortly. Twenty minuets pass and sure enough an Acadia was brought on to the lot. I noticed right away the Acadia was not the same one we were originally shown. My wife at first swore it was..until we opened the doors. She realized it was definitely a different trim level then the first one. Even the salesman tried to persuade me it was the same one.....until I showed him the pictures on my phone of the one he showed us. He tried the "old switcheroo" on us and it failed.

[@chek1n]

KBB literally gives you a price to aim for out the door or lower, anything higher they say you shouldn't buy. They even factor in market demand, so dealers can't argue that.

[@chek1n]

Actually it is. KBB gets their prices from info they buy from dealerships and generates a decent number to give the consumer an idea of how much a certain model is going for. 2 cars that I've negotiated for my family got me under the KBB "out-the-door" price and will get you under too if you know how to haggle. But note, the KBB value source only works on new cars, not used, as the used market is a lot more trickier than data from the DMV since people enter their purchase price hundreds if not thousands below their actual purchase price(to cheat some tax), skewing data. Also I never reference KBB to the salesman, but I use it to determine if I'm getting played by the dealership. There are a lot more ways to get the dealer to sell the car to you without being *aggressive* by referencing KBB and other sources. Thru experience, doing dealer battles is a waste of time since there's always one dealer of any brand in my area willing to go below MRSP price as the final purchase price to skip competition. I go dealer to dealer without ever visiting them again if I plan to purchase that week. When a dealer hits or goes below my desired budget that I use KBB to get an idea of, I try haggling more to see if they can go lower. I've heard people buying cars over 15k below MRSP, but those are special occasions where the stars align with a dead car sitting on the lot.

[@Surfercurtis]

I don't feel the least bit sorry for any dealership. On average the customer is being taken advantage of in 80% of all sales. There is a reason the car business has such a bad reputation - they earned it. The consumer needs to do anything by any method to protect themselves.

[@calejohnson7316]

Yeah businesses making money is turible.

[@SuperBonerpolice]

How are they being 'taken advantage of'