Chevy Ripped Me Off: Undercover Investigation [TRUTH REVEALED]

[@TomsKeyCompany]

Don't get ripped off! Order your spare from Tom's Key: tomskey.com/?KZbin&Chevy+Ripped+Me+Off

[@stuwest3653]

The dealer did not rip you off. Just because someone charges more than someone else does not mean they ripped you off. The time it takes to do the service is 100% irrelevant.

[@RonnieGreher]

@@stuwest3653they quoted about 2 hours when he made the appointment, then doubled that when he arrived. That’s a bit much imo.

[@kurtvanluven9351]

Another ares is re-programming a compatible stock stereo. Dealer wants $200+ Independent shops want $150. If I had the Chevrolet Service scanner, it would take all of 2 MINUTES!

[@johnparkhurst1141]

I wanted to see you call out the thieves

[@shvrdavid]

So in the end, they didn't rip you off. You went there after price checking elsewhere, and why? What you didn't see, was most of what happened. The key didn't code itself, or cut itself. For as many people as were involved, you didn't pay 10 min a piece for any of them. Which is why what you recorded, which is a small part of it. In the end you made the choice to go there, and have little understanding on what actually happens off screen. Paperwork had to happened at 4 places, at a minimum.... Someone had to look the fob and the key up, pull the parts, look up the key code, cut and deburr the key, etc. All of which, you saw none of that happen. They even had to verify you had a right to even get a key and fob replaced, at every step...... All of which is required by law to be documented to death at a dealership, and at GM, which is why your truck was connected to a GM server during the replacement of the fob..... Some of this started before you ever showed up, right after you made the appointment, verifying ownership, etc....... If they violate these laws, they will be prosected heavily... They could loose their dealership..... If an independent violates these laws, basically nothing will happen to them. Which is something you will never mention, because you don't have to do the vast majority of what is required to be done by the OEM......

[@randydevoli8346]

I used to work as a service advisor for Chevy and Cadillac. I would tell my customers to go to the parts dept and buy the key and fob and I would program them myself for free. Built a huge clientele by being upfront and honest.

[@Fullsendfilosophy]

I’ve screwed myself on so many rigs trying to program them in the parking lot for customers cause the customer forgets to tell me some weird security issue they were having and it locks the security system down and suddenly I’m messing with a car for hours for free. We only charge $60 for key cut + programming

[@kevanhollidge164]

Then Chevy Stealership found out, fired you on the spot, you lost your house, the wife divorced you, you're now homeless and living on handouts from your huge clientele. Only joking my friend, it's my English sense of humour, have a great day ❤

[@ShaneDatzman-pq7sr]

Give this stuff to your local news... This is crap, if they are really treating people like this..Jail time for all those Chevy employees... I'm a U.S. Marine Veteran and this is shameful...

[@Fullsendfilosophy]

@@ShaneDatzman-pq7sr I’m a US Marine Corps and Army Veteran and don’t think people should be jailed because they ask to be paid a price you believe is abundant

[@jamesdean7756]

@@Fullsendfilosophywho cares if you were military zombie

[@flightofapaullo72]

You should send this to the news station. $500 for a freakin fob and key is totally ridiculous.

[@ThorOdinson-zc2kq]

390 is the average key replacement in any dealership of any brand

[@marksmith8698]

My 2019 Audi A5 replacement "smart" key is $750, and about $85 to reprogram. Ridiculous

[@hatedar683]

@@marksmith8698really depends, ofc a 2019 audi is going to be expensive

[@constantinvaldor3742]

Totally American to be fair

[@jacobsiegfried1498]

Considering the equipment cost to that technician. Plus, a laser cut key with a proximity chip. You aren't paying for the amount of time it takes you are paying for the experience for the technician do do it that quick.

[@williamzimmerman4405]

It's not just Chevy. It's every dealership

[@anthonythorp7291]

Yep, 4-5 yrs ago well into the 300's for a new one. No 4hr wait though. In and out real quick. Ram truck / Eau Claire WI

[@MP72792]

Yea it is.

[@b58hustler71]

It's the organized criminal unions creating all of the extra costs. Then the technicians rip you off in so many ways and the dealership doesn't care.

[@user-pl6ph8mo1j]

Not dealership, stealership

[@happytrailz]

The truth plain and simple

[@davidstjames_]

It's extremely rare for it to be this high. One chevy dealership charged me $125 with key cutting, programming, and tax, out the door. $185 for an aftermarket key is a bigger ripoff than the dealer charging him almost $500 for an oem key. I bought two Chevy key fobs a year ago on Amazon for $25, paid a local locksmith $60 to cut both of them, watched a KZbin video on programing which was easy, I paid a total of $85 for two keys cut and programmed.

[@MH-fb5kr]

don’t think this a “rare” experience

[@davidstjames_]

@@MH-fb5kr Hello, I don't know what your parameters are to consider something to be rare, less than 2% maybe? That's one out of fifty. This video is an ad for a key service and is exaggerating the cost of the example used. $500 is far too high for an oem Chevy key fob, even with today's inflation, it's still ridiculous and this video is over a year old.

[@g.k.1669]

Years ago I purchased a new 2014 Silverado and it came with 4 free oil changes. When I took it in for my first oil change I arrived home to see a trail of motor oil. The filter was barely finger tight. I knew a guy that worked there (who quit a few weeks later) and he told me that there was a disgruntled worker that did that to a couple of vehicles that day. That worker was fired. So I had to snug up the filter and add oil. The dealership was apologetic, but I was still upset as I was cleaning up the oil from my driveway. A few months later there was a seatbelt recall. I took it in and the "repair" was them using a box cutter or similar tool to hack away the plastic where the seatbelt enters the retractor mechanism. I was furious and made them replace it with a new one. More recalls then came in the mail for the steering and brakes, after the last 2 adventures I refused to return not know what kind of damage that they would do next. After about 2 years the manager called me to ask why I did not bring my truck in for safety recalls, I told him that I no longer trust them. He then tried to bribe me to come in by offering a free oil change, I said no. They had already lost my trust.

[@Paramount531]

Years ago I had a Toyota Sequoia that had a recall on the oil pressure sender. I bought and installed my own for $50, but saved all of that dealer bullshit, to me it was well worth it.

[@anthonymakley1530]

Smart never ever trust a stealership you are lucky they even changed the oil and filter

[@GenX-er]

Never Chevy again!

[@thompson63]

I had problems like this with a new a jeep I bought. Now I'm on my 2nd Mazda but I dont trust the Mazda dealer

[@pureblood6310]

A new car is the worst investment ! By pre owned !

[@mrbill8542]

NEVER use a dealer for anything other than warranty work ,unless you like getting ripped off !!!

[@marmars1081]

Be careful even with warranty work & recalls. I took my car to the dealer for a door latch recall and the guy who did it broke the door panel and glued it on with RTV. Once I discovered it, the service manager basically told me I was SOL. Once I started the process of taking them to small claims I got everything fixed for free. How? I recorded the conversation between me and the manager. RECORD!!! Just do it!

[@reckless3008]

Exactly I do all my own Maintenance I got free oil changes and everything but it worth it to me just to do it myself so I know it right. But I will use my warranty if something happens. And that would mean transmission ecu or engine damage. I don't sweat the small stuff I don't plan on trading in my ram I'll keep it till the wheels fall off lol

[@AllJSeries]

Not all dealerships

[@mrbill8542]

Only 99%!!@@AllJSeries

[@billjenkins3699]

Even then they steal you blind... you won't leave there without being charged for something!

[@nelsonvanvickle8862]

I’m surprised they didn’t add on the mandatory $800 dollar phone consultation fee, in addition to the $500 dollar “inconvenience” fee for having to answer your call..

[@dthemosthated]

Too late we are implementing this policy effective immediately

[@karl-ford]

Plus $5000 service charge, and another $2000 for buying the necessary cat food.

[@moparlyfe5689]

And then $500 for breathing there air at the dealership

[@bernard2799]

Ace hardware, key coded and cut 100

[@hectorelmexican4014]

😂😂😂

[@2ndchance431]

In 32 years of working in the auto repair business I had never seen so much dishonesty until I worked at a Chrysler dealership in Gilroy, CA. I worked there for the final 3 months in that business. Customers were regularly charged for work never done. Also they were sold parts and labor that was not needed. The mechanics worked on commission so they were onboard for the dishonesty. After leaving, I never went back into the field of work.This was in 2005 and I am sure it has gotten worse since then.

[@robertkast9299]

It's been like that for decades and getting worse.

[@Nctbgs]

I brought mine in for airbag recall and a couple other recalls . It was in the shop 7 hours . My dash cam shows them pulling it in and raising the hood and then closing the hood 5 minutes later . The car just sits inside all day long without anyone touching it. They then pulled it out and drove it around to customer pick up right at 5 pm and said they did all the recalls . Zero work was done and I sat in the waiting room 7 hours !!! i will never go to a dealer again !!

[@mycowboyways915]

You can bet they filed for payment from GM for recall work preformed. GM would love to see your video.

[@deaddegenerategeneration7441]

What did you do?, sue them?

[@justinlavigne2573]

You could Sue them. Why wouldn’t you?

[@canadianmisfit]

Legally if there's a recall and the work wasn't done and an air bag doesn't go off and was recalled are they liable for fraud and damages by not fixing the defect they said they did?

[@WaldoGotchubent]

@@justinlavigne2573English buddy use it …

[@myazstar]

Consumer Protection have been failing Americans for years. Thank you for showing Chevy and their true colors and doing the work of a state agency.

[@8cyl6speed]

Republican successfully decreased the size of federal government 😂

[@Ricky_Spanishh]

​@@8cyl6speedbigger government doesn't mean better. An efficient government would run well with a small amount of people.

[@rileypup5959]

@@8cyl6speedHow does bigger government make you more safe or protect you ?

[@uncaboat2399]

@@rileypup5959 Especially considering that the bigger government would just mean the bribes would be bigger as well, so in the end you'd just be more thoroughly screwed.

[@davepowder4020]

@@rileypup5959 That sounds like the question that corporate asks when they cut IT depts. "IT can be done with less people, just have 2 people do the work that 10 people were doing before!" And then they wonder why nobody was aware of a hacker getting into the system.

[@michelfortier9563]

Someone hit the rear of my 2023 Camaro, creating a small dimple. Dealer price to repair: $1,462.28. A local, large, reputable body shop charged me a straight $575. I walk into a dealership and my derriere puckers up. And they wonder why the public hates dealerships so much.

[@wanaraz]

Trust me for any body shop $575 is cheap cheap cheap!

[@rhoodj]

Even for a cheap China made Keychain they want you to pay $25. That should be a free courtesy gift😢😢😢. They are suckering our blood much they can.😢😢😢😢

[@michelfortier9563]

@@wanaraz Didn't mention the body shop owner lives in my neighborhood and though we're not friend friends, he offered to help me out; out of the clear blue. He's retired but his son runs the shop. It's literally a square city block.

[@Scriptorsilentum]

lowlifes probably don't have the decency to kiss you after they're done

[@SamuelGonzalez-pn8yn]

Lots of dealerships send the car some else to be repaired and charge you $$

[@Vic_Odin10]

Had to replace my Taurus battery at Sears. They didn't program my fault after service. Arrived home and discovered my faub was not working. Bought the Taurus new and had another faub still in the package. Nothing from both. Took them to my dealership and they wanted to charge me a buck twenty five to reset each one. Hey this was 2005. Of course I refused their price and left. Ran into a mobile mechanic the next day. He instructed me to lay them down in the passenger seat and turn the ignition on and off until I hear the locks work. Approx ten or twelve times. Saved me 250.00. thnx Mr. M. M. on wheels.

[@jamesticknor1134]

This is the best kind of ad you could do for your business/service.

[@DrMidnight-oz1rk]

Also let people know that it's 30k to 50k rent there per month and the space your car takes up cost money.

[@TimKristmann]

i

[@pierreklee8032]

I had service done at my dealership and when I was on the phone, I told them to NOT change the cabin filter. Well, they did and charged me $54. When paying, I told them I said not to do this on the phone and was told by the tech, "I guess I didn't hear that part." They gave me a coupon for my next oil change. I never went back there. They are called STEALERSHIPS for a reason.

[@bobbipson8906]

They tried to rotate my tires without permission twice. I just told them that I'd be happy to pay for the tire rotation if I had asked for it. They deleted the charge both times and must have noted my account to not try it again. Service is where a dealer makes most of their money. Believe it.

[@Theoriginalmaverick23]

The dealer want to charge me $60 for cabin filter and $100 for air filter. I told them no. I bought bought at Auto Zone for $30.

[@gregggorypecs2370]

I wouldn't of paid them..seems like all mechanics are crooks

[@MarkJones-n]

@@bobbipson8906what was the reason to bring it in?

[@MarkJones-n]

Some cabin air filters are very difficult to get at. What kind of vehicle?​@@Theoriginalmaverick23

[@artemc329]

Chevy dealer where I used to live wanted to charge an 80 year old man $20 to reset a “change oil soon” message. All that they had to do was hold the check mark button on the dashboard for 3 seconds. There’s no more common courtesy in dealerships these days.

[@I_AM_BAYTOR]

Only $20? These days that'd be more like $75.

[@auteurfiddler8706]

@@I_AM_BAYTOR That's what I thought! And 10 dollars more for every year over 65!

[@billg7205]

They wanted to charge my 90 year old friend top dollar for both a door lock actuator and labor, when they were known to drop like flies when under the 3 year warranty. I told him to tell them what I thought of that, and not buy another GM product. He did that. Best price I got was from a GM dealer all the way across the country that sells parts online, and installed it in 45 minutes. Bit of a pain installing the lock actuator/clip in a 2013 Malibu, but I was always known as a go to person for the most inaccessible jobs. The dealer would be lucky if they had 1 or 2 guys capable of doing it. Most of the service people are kids who can only do the simplest stuff.

[@BSills-fe8ze]

I charge .5 for simply diagnosing (hooking a computer up) because that’s standard in the industry… If you want some silly kid from autozone they do it for free you get what you pay for Of course I’m a private shop so I can choose to not charge anything, dealerships cannot because the manager isn’t the one scanning your car and people don’t work for free. Imagine advertising free diagnostics.. you would be working 50% for free and maybe 10% of those people actually intended to have a repair made. Nope sorry not gonna happen. Their lucky we don’t charge for estimates tbh.

[@thatcarlifeR8]

I didn’t realize that someone’s age altered the overhead cost.

[@Partysize2]

I had a brand new 1996 Chevy and had it back to the dealership 22 times. I drove my family around in this car. One day, exiting a freeway, the brakes totally failed, the pedal just went to the floor. The vehicle rolled uncontrolled to within inches of another vehicle. Got it to the dealer who said nothing was wrong with the brakes. Six months later I got a letter from General Motors saying, don't drive that car, the brakes could fail unexpectedly at any time. So, no, I will never need a new key made for a Chevy.

[@Partysize2]

It was an intermittent problem with a chip that controlled the ABS. The brakes worked fine when the dealer checked it. Apparently, they finally had enough complaints, that after 6 months, Chevrolet Co. realized and discovered the bad chip.@KevTech1

[@jamisonlynch6437]

This is why I don’t go to the dealership for anything hardly. I always try to find someone else that can do the work, or figure it out myself.

[@johncoll4456]

End of story!

[@ironworkerfxr7105]

Sounds great till you HAVE TO GO TO THEM because of proprietary software........

[@bravohomie]

​@@ironworkerfxr7105what people ain't getting yet

[@austinhuggins1582]

That’s why I do due diligence and make sure I don’t buy anything with proprietary software

[@joshnajjar-rulin3454]

@@ironworkerfxr7105at that point it’s cheaper to pirate it Or some things that say they require software to get into maintenance mode you can just physically remove

[@DJPLAST2]

You should have paid for the key with a check, a company check, slid it across the counter and asked for the service manager and the owner of the dealership, then have a sit down meeting to hear the justification for the rip off. Just for some expensive entertainment. Definitely call them out on it!

[@robertsmith3518]

They don’t care ,you were just wasting your time

[@CurlyFromTheSwirly]

​@@robertsmith3518 Of course, but he said it was for fun, not to actually get anything/anywhere.

[@johngreen8693]

2.5m views, 3.6k comments. Tom has made plenty with this video...

[@michaelwhitaker3591]

I see you have no idea what you are talking about.

[@johngreen8693]

@@michaelwhitaker3591 Yup!

[@hectorsilva4595]

It’s highway robbery. Thank you for sharing this video. If I ever need a key done. I would definitely go with Tom.

[@TomsKeyCompany]

Hi there! If you have queries, reach out to us at [e-mail], we're glad to help. Looking forward to hearing from you soon.

[@TimKristmann]

i

[@Mike-gc9ih]

I know 2 service managers and they don't know each other and both have told me that you never bring your car to a dealership for anything but warranty work

[@5thhorseman982]

The dealers are the worst! Professional scammers.

[@JamminClemmons]

@@5thhorseman982 Goodyear stated for me to take mine to a dealer to get the remote starter installed (we live in upstate NY where winters can be brutal). Starting my from the kitchen window will be nice. Still looking for other options.

[@AwosAtis]

I never ever use a dealership except for warranty work. My motto is, when you find a doctor or mechanic that you have faith and confidence in, hang on to him. I also use a local key shop for the one keyfob/key that I lost.

[@stownplayer]

this is the way

[@bigjay6743]

I don't like to take them in to the dealer for warranty work see how sketchy some of these kids are that work on your vehicles. Sometimes I think they break more than they fix.

[@johnd4270]

It’s best to use a deal if oil changes until the warranty expires

[@Chainsnsprockets402]

100% Dealers are crooks!

[@AnAZPatriot]

Why would you take it to them for even warranty work if you've already got a reputable mechanic that is already doing all of your maintenance?

[@maxpain7197]

I ordered 2 FOB's on Amazon for my dodge for i think 20 bucks. I took them down to my lock Smith he programed both and cut the keys for 50 bucks. Dealerships are snakes.

[@michaelmichael7958]

$50 ? Nah that’s gotta be bullshit no offence

[@maxpain7197]

@michaelmichael7958 Umm... Nah. Maybe you just been getting ripped off. Probably seen you coming and charged you twice as much.

[@j1n8135]

No bull it's true I paid $55 for fob programming and key cut ford f250.

[@IhaveaDoghouse]

Depending on which dodge you can program dodge keys yourself if you have both the original keys (or keys with those two codes) You can also read engine codes right off the dash on some dodges. Both without any external equipment just the ignition.

[@Theirishscott1177]

Some vehicles you can program with just the key. Some take a scanner those that do about 60% can be programmed by someone who knownwhat they are doing the rest and most newer models have to go to the dealership. Agian..this video is highly misleading. I could make a video that blows this guy's assertions out of the water.

[@bigbean78]

I went through something similar years ago. I went to a Ford dealer to get a fob for my car. They didn’t have one in stock but told me how much it would cost plus programming. Another dealer nearby had one so they sent me there. I bought the fob from the parts desk and went to the service area to ask about programming. The guy had me get in the car and push buttons on the remote while he held a button in the trunk. He confirmed it worked and shut the trunk and said have a good day and didn’t charge me a penny. It’s amazing the difference between dealers and people from one to another.

[@CurlyFromTheSwirly]

I called around for a fob, and they are all pretty much on back order. 1 place told me to ask the other Toyota dealer. I did & they had 1 & told me price for part & labor. When I went they said it was probably hours to do. Looking back I think they were lazy. I bought the fob and said I would come back, which I didn't. I went to another that took 20 minutes of time.

[@ndspeedster]

I used to work for a Chevy dealership About 20 years ago and one thing they would try to sell car Buyers was a remote start on the key fob, which involed switching out the starter relay for a different relay and including the key fob, but not the key. Their total cost minus labor which took 5 seconds, was about $60 for the relay and the key fob, and they would charge the customer $600.

[@robertboudrie2234]

I put a new cabin filter in before the scheduled service (Wife it addicted t the dealership because of the nice people). Ditto for the enging air filter. I was shocked, shocked, I tell you when the service report indicated these filters did not need changing.

[@KreatorStudios]

The service rep is a commissioned sales person who has quotas to be able to bring home stepped bonuses. Because of this, anyone able to be screwed, is screwed. It creates a horrible culture within most departments and brings out the worst in everyone.

[@maxwellcrazycat9204]

The mechanics are paid basically the same way. It's called flat rate. They must upsell jobs to make a paycheck.

[@LONEWOLF-rq5tl]

That sounds like his pathetic problem and he should get another job,what goes around comes around.

[@KreatorStudios]

@@LONEWOLF-rq5tl I agree with you. I certainly wasn't justifying it. Only outlining the root cause.

[@azjohn520]

The entire auto sales and service industry is this way. I’ve always fought for a scenario where everyone in parts and service were paid fairly based on hours worked rather than commission or flat rate only. It would solve a lot of the underhanded things that happen at dealerships.

[@jacobbirlew175]

@@maxwellcrazycat9204 this is false

[@spearfish]

I recently went to a Mercedes dealership to change my oil. They recommended changing my 2 engine air filters for $298 because mine were "filthy". I literally put new ones in a week before. When I called them out on it, they claimed the mechanic meant to put it on another vehicle's paperwork...

[@CurlyFromTheSwirly]

I had a local mechanic do an oil change. Which I would do myself if I had a lift, but I don't. Some things I will do myself, like the cabin air filter changes. After the oil change he said they changed the cabin air filter, and I said I had did it myself. So he took that off the bill. I didn't at the time think he was a crook, but later I had issues with the place.

[@paulhunter9613]

I have had a garage tell me I needed a new air filter, he had a dirty one in his hand like it was just taken out of my vehicle . I looked at it and agreed with him it was dirty and that he should leave the new one in the car that I had just replaced 4 days prior. He didn’t say a word, he just turned around and walked away. I watched him walk to his service bay, toss the old filter on his bench, he closed my hood and pulled the car out. Apparently I was sposed to believe that old filter was mine..

[@CurlyFromTheSwirly]

@@paulhunter9613 Looking back I really wonder was that guy tying to rip me off? I just don't know. I'm just glad to drive a Toyota and not worry about many things. But I'm highly considering getting ramps and doing my own oil changes and tire rotations.

[@paulreichelt1259]

So it's nothing then and you just wanted to share the story.

[@eldoradocanyonro]

@@CurlyFromTheSwirly If you do your own oil changes, you know exactly what kind and how much oil you put in, you know what kind of filter you're using, you know exactly how tight you got the oil drain bolt and the filter..... And if something goes wrong, you know who to blame. If the shop does it wrong and you drive away....well, something must have happened after you drove away that caused the oil drain bolt to be missing.

[@eddiestanley135]

An hour and half, two hours to program??!!? Now I know why dealerships still have their lube service!😮

[@alwiddowson382]

Excellent sense of humor my friend, LOL

[@detonationpyrotechnics4156]

Have you ever bid a job that took less time but still was already paid for and the customer was happy? How would you expect shops to stay in business

[@jbranche8024]

Well the Shop Manual says to bill an hour. My mechanic could usually do any task in max 60 to 70% of the time. I guess they need Federal Laws that you can only bill for actual time, but then they would leave it sitting in the shop With hood up but not working on it to meet time requirements.

[@stevechandler8487]

I took my wife’s car to the dealership here in Charleston SC because her seat would not go forward or backwards.They told me they needed to replace the contacts and it would be a little over $500.I told them no and I took it to a place that only service’s Mercedes.I left it with them and they were to call me with a price ,they called about an hour later and told me it was ready there was no charge they just needed to clean the contacts.Thats how dealerships make all there money

[@deborahchesser7375]

Just another example of what POS’s these dealerships are, it’s disgustingly blatant the crap they pull.

[@ralpholiver8512]

Ain't that the truth man. I'll never trust Mechanics at car dealerships after I got burned November of 2022

[@theprof73]

They don't call them stealerships for nothing

[@James-eg3nf]

Dealers love to make you wait for anything and everything. It’s a tactic to wear the customer down and make them feel that everything is more important, costly, or time consuming than it really is. It must work because they keep doing it. But for some customers, it’s obvious and does nothing but destroy trust. I avoid dealers like the plague.

[@WillHal1000]

​@@islander1260the secretly recorded video disagrees with you

[@calvintruckerdog3363]

​@islander1260 I think we just watched them rip off a customer. Had same thing happen last year with my Ford truck. $500 for new key.

[@RandomStuff-zt6qf]

also gives the sales guys a chance to attack you

[@reconrc1787]

It's also a tactic to sell more cars. While you're there waiting, they want you out looking around the lot. It's truly amazing how many cars get sold this way.

[@somenygaard]

I went to UTI to learn auto mechanics and after completing the year long course the one thing I was certain of was that I wanted nothing to do with the dealership service department.

[@calirninet2195]

lol that makes no sense, so your saying if you went to a dealership you would automatically be a crook?

[@somenygaard]

@@calirninet2195 I am saying that I wasn’t willing to compromise my integrity by suggesting unnecessary repairs and upselling customers things I would never buy myself. So, yes.

[@dieseldabz7104]

I absolutely refuse to ever work at a dealership and I could fairly easily with my background and resume

[@SMGPERFORMANCE16]

Same here! NTI for me in mooosville! Wad up fam! Haha

[@demonplay21]

@@calirninet2195 would you fit in well there with other crooks?

[@KathyMarquardt]

What an important video, the dealer needs to be reported to the better business bureau and file a complaint! That is unacceptable. Thanks for showing what a rip off looks like.

[@moparlyfe5689]

I’m surprised they didn’t charge you $500 for breathing their air at the dealership and $1000 for window shopping

[@robertshields2066]

Don't give them ideas or at least charge them for them. LOL

[@moparlyfe5689]

@@robertshields2066 lol 🤫

[@jj49er]

They should have pointed out the $1500 savings he got, just to prove how altruistic they are.

[@moremoola]

Never, Ever deal with any dealership period! That was absolutely scandalous!

[@dazealex]

I only go to them for brakes, nothing else, until it's a recall... Bunch of liars, all of 'em... Every single brand.

[@SegoMan]

You spelled it wrong. the correct spelling is StealerShip

[@dazealex]

LOL - Spot on@@SegoMan

[@calirninet2195]

That’s ok 👍 I still make 6 figures without your car. And I fix them right and do video inspections on every car for the customers. The independent shops are struggling more the dealers, there’s no shortage of cars going to dealers and never will be

[@mrsmith6532]

​@@calirninet2195and dealers wonder why manufacturers are trying to get rid of them

[@NoNonsense316]

I needed a new key & fob for a car several years ago. Like you, the dealer quoted almost $500. I bought the fob from Amazon for about $10. I bought a chip-key and had it cloned and cut at Ace Hardware. I was able to "pair" the remote fob to the car with a series of door, locks, and ignition actions that made it look like I was having some sort of mental breakdown. But, I got it done in under a minute. Total cost was about $25 instead of $500.

[@NoSpam1891]

My fobs were well used. I got replacement cases and buttons and switched over the electronics. Like new for a few dollars.

[@CurlyFromTheSwirly]

Cool, but just note what you have might be a vallet key, not a full access key. Depending on how your key works. A non chipped key can just be cut to the mold. A vallet key just has slightly different notches so the trunk & glove box recognizes and denies access.

[@Kim-Berly200]

As a young soldier in the 90s I bought my first new car. It was a Chevy Cavalier. I was so excited. The car started breaking down regularly right after the three yr/36k warranty expired. I contacted CHEVY but they weren’t any help. I will never buy another one.

[@deanfarrell5255]

I own a plumbing company in Texas and we install the plumbing for new auto dealerships quite often. I’m always amazed at the elaborate buildings and the high dollar plumbing and electrical fixtures they require. I guess thats why a key is $500.

[@gkk2001]

That is exactly what I was thinking reading the comments. Without knowing anything about a dealership, I can see they are usually enormous buildings with many staff employed, large lots with lots of inventory to pay for, etc etc. There is bound to be a hefty markup in every product and service they offer.

[@marc_aussie]

@@gkk2001exactly. You’re paying for all of that. They don’t want to break down all of those behind the scene costs, so it just gets called ‘labor’ or whatever. Just like when I hired an electrician this week, there is a labor charge and a bunch of marked up parts, but I know they also have a truck to maintain, gas, health care, retirement, the time they spent driving to get parts, an office manager to pay, liability insurance, training, maintaining certifications etc etc and after all that the owner actually has to make a profit.

[@johnp139]

Right, there are a lot of overhead costs.

[@JoseLopez-oj2ni]

If the dealership charges regular prices, they'll loose money on paychecks and maintenance. Charging tripled will cover the paychecks and maintenance

[@aldoinfanzon]

Well the issue is that you should be out in no more than 30 min. Not only the price is ridiculous but also all the bs they do to make you believe they’re doing something complicated so they need to charge you 500. So dishonest from them

[@FoamyTv2023]

that's why you never go to the dealership for anything unless it's under warranty

[@SonicBlueGSR]

You think independent shops don't rip people off either? They're actually the worst when it comes to integrity.

[@smiller9308]

​@SonicBlueGSR this is why my cousin fixes my car. He's a mechanic.

[@longdonpaul]

Read the fine print on the average new car warranty and you'll find out that you can void the whole warranty by not using the dealership for unwarranted work. It's a catch 21.

[@budcunningham6732]

I asked the dealer about undercoating and rust protection. They gave me the quote of around $1800. I found out who they used for undercoating, called them for an estimate and they quoted me a price of just under $800.

[@KY4K-10]

Rip off!

[@stephenspain9167]

4 cans of undercoating at Walmart $37.48

[@squidikka]

This is hilarious because you still got ripped off, lol.

[@618thrift]

Dealerships will outsource stuff all the time so they don’t have to do it

[@budcunningham6732]

@@KY4K-10 as it turned out, I didn't buy the suv anyway .

[@collinevans5151]

A Chevy dealer tried to charge me for a $3,000+ rack and pinion all over a connector that wasn’t plugged in. I have owned a Ford the last 3 years and couldn’t be more happy.

[@idontknow2293]

I bought 2 key fobs for my 2010 Camaro online. Took them to my local hardware store and had the keys cut. Then went out to the parking lot and programmed the fobs per instructions that came with the fobs..ten seconds later it was programmed. The amazing thing was that the second fob was programmed just because it was in the vicinity. Total cost was $85 for the fobs and $40 for cutting the keys 🔑 😊

[@christopherkoll2661]

This has been going on for years, as a former locksmith we had to program keys to cars and trucks, at that time it took 45 min to reprogram the computer now it is a lot faster-- but much more expansive. Do not go to a dealer unless it is the last resort. Find another way, and save $$$$$

[@johnmayerislovee]

And this is why if it's not covered under the extended warranty for free, I WILL NOT SERVICE MY VEHICLE AT THE DEALERSHIP !

[@legacyrydeshare3478]

$500 for a key is expensive. Unfortunately, so is running a business. Not supporting the car dealership but they do have to earn a profit, otherwise they couldn’t exist. Their overhead including payroll I’m sure is massive.

[@backcountyrpilot]

As a Yamaha mechanic in the 80’s, I think we charged about $6 bucks to cut a key. Every lock had the 4-digit code stamped on top of the lock and it took about 10 minutes of training to learn how to use the machine.

[@alpha2turbo]

Same thing happened to my dad. Dealership wanted over $500. I got him the key online and a locksmith programed it for $50. Total cost was just over $150.

[@johnjones393]

Service departments are the highest profit center in a dealership. I worked at a dealership years ago. I saw techs finish a job in 20 minutes but the book called for over 3 hours of flat rate time. They would leave the vehicle sit inside for 3 hours and then call the customer giving the customer the impression it took that long. Stuff like that happened all day every day.

[@joe1273]

Tech’s don’t write the book time, if the job is done right I don’t see an issue. No tech leaves a car sitting in their bay when on flat rate. You also don’t mention when they get paid book time say 4 hours and the job takes 8. Also techs don’t call customers,

[@paulreichelt1259]

What utter bullshit...20 minutes to do a 3 hour service .

[@DavidKloos]

These Dealerships need to be regulated. Taking that much money from somebody for less than 10 minutes of work should be criminal.

[@granddad-mv5ef]

You are both right---and wrong. Chevrolet, the corporation, did not rip you off. The dealership did. Unfortunately that brings us to the part you are right. While I did not work for GM, I did work for am American competitor. I can assure everyone reading this the situation is exactly the same at ALMOST every dealership. First, the General Manager is under tremendous pressure (his high-paying job is at stake) to continue increasing profits. The General Manager, in the daily or weekly meetings, discusses the DOC with the Sales Manager, the Service Director, the Used Car Sales Manager and the Parts Manager. Each of them is reminded at every meeting that increases are expected. With the implied threat of their jobs if they are unable to produce. There are very, very few single dealership owners, most have at least five with different brands of cars, and some have nearly one hundred. I would like to be able to say the dealerships are overcharging against the wishes of the manufacturers, but I doubt that is the fact.

[@LRS80526]

Two time bankrupt government motors did indeed rip anyone who purchased their horrible products off

[@elijahvillalobos5227]

no one cares

[@LivinToday.2]

They also tell them in these meetings to unplug dash cameras!! So crooked!!

[@ThorOdinson-zc2kq]

@@LRS80526gm makes a great product, never had a single issue in 41 years

[@bacchus111]

Remember GM invented and implemented planned obsolescence,

[@douglastaylor8039]

These automobile companies & corporations have always operated like mobsters and crooks. The problem today with all these computers and sensors and all these different components that are hooked one after another that are built to go out of sync with each other we are at the mercy of the dealership and repair shops to rip us off.

[@CarlKem]

No surprise. Back when I had a GMC Sierra GMC/Chevy were charging me $700+ to "fix & replace" my EGR valve. Turned out they never replaced it. They only cleaned it, which a friend taught me to do myself. Talk about humiliating to be ripped off!

[@alpersbeth]

I needed a spare key, went to a locksmith, for about $150 did it all while I waited! About 20 minutes total😂

[@thenonimportantonev2]

The Buick dealership wanted to charge me $400 to replace the outside thermostat for the ambient temp in the car. I told them no and bought the parts I needed for $23 dollars and had it fixed myself in about 15 minutes. Dealerships wanna rip you off all the time

[@ohguy1991]

I'm a tech at a dealership and it's frustrating that people see us, the techs as crooks, when we just do what we're told. It's the higher ups that decided what to charge, not us

[@DJ7mph]

I was a manager in dealerships for a few years. What this person is saying is true. Now I have seen some shady techs, but for the most part they are just trying to make a living and doing what they are told.

[@gergnotsloh]

That "inspection" by the tech which was just washer fluid was kind of on the tech, wasn't it?

[@DJ7mph]

@@gergnotsloh not necessarily. The reason for the "inspection" is to upsell. If they are already booked up for a week or more they will skip it. The customer print out of the repair invoice is probably set to automatically print that.

[@jeffkowalski3107]

Your fine ,it costs a lot to have a dealership,and yes it cost more to have your car properly fixed,

[@Skipdogg15]

I fix cars properly all the time without screwing people over

[@ridethepace6005]

A friend once took his relatively new truck to the dealer for an oil change. While he was waiting, one of the owners sons came in and didnt see him , he began berating the service mngr for not finding other things to charge my friend for. He was serious. Needless to say , i never buy from them, and i assume every dealer operates this way.

[@Team33Team33]

They do. EVEN "friendly" ones. I took a car in to a friend of mine who owns a garage for a cam belt change oil etc. I was expecting a 1500 bill. The dealer asked for 2000 and I figured the friend could do with the business more than the dealership. Result ? Same price 2000 EVEN though he gave me a 20% "Friendly" rebate. He moans about how difficult it is to make a liviong and pay his bills with dealerships breathing down his neck, and yet even though he says he's at least 10% heaper and gives 20% to friends and family he charges the same as a main dealer ..... He even forgot to put parts bak onto my car - it has a large plastic tray underneath the engine - I noticed this and went back to ask him to put it back on. It was nowhere to be found. I found it in the recycling bin behind his garage !!!! He didn't want to waste time putting it back on apparently and clients NEVER look underneath their cars.

[@Daniel-bk8ec]

​@@Team33Team33bro he ain't your friend if that's how he acts sounds dodgy as I would leave a bad review and dump him

[@JamesStover-gr3hw]

That’s why they call them Stealerships my local Toyota dealship does similar thefts. Basil Toyota in Lockport NY charged me for synthetic oil changes and they put regular oil. They did this twice before I figured it out. The techs were directed to do this by the manager. I stopped dealing with them.

[@JGG1701]

That "multi point" inspection was phenomenal!🤬

[@JohnPublic-z8p]

Pretty sure that’s actually just fraud. Should sue them for that.

[@daltonthomas901]

@@JohnPublic-z8p He inspected the hood release and the washer reservoir. Those two things make it multi point. He knew he would get the normal dealer service and we're all here making comments and he gets $$.

[@TaylorZ2]

A stealership ripped you off? Shocking! It looks like you're missing a cap on the a/c recharge port (I saw this when the hood was open for the multi point inspection)

[@petterdelsett640]

My new Chevrolet was delivered without caps on the ac system

[@skliros9235]

​@@petterdelsett640that's not right.

[@stevesanderson8360]

This is why dealership technicians work 40 hours a week but Bill for 200. In any other industry this would be illegal

[@SlainteFromFlorida]

*attorney enters the chat*

[@Bulvan123]

That's not so simple.

[@plantae5437]

I used to work for a dealership so I can give some valuable input. Every time any auto work is done there is already a set price on labor and that’s the standard for almost every make from any dealership. In this case Chevy chargers an hour as a worst case scenario in case there is a diagnostic need, in example, if there needs to be any testing for electrical components or the cars computer needs to be reprogrammed etc. the tech should be able to do this in an hour so you get charged the hour. And this example goes for almost any job.

[@ICU-Witness]

Id say the OP was successful at getting his point across. He didnt need to confront anyone or create conflict over what we can see for ourselves. It was helpful enough for my purposes to see what they do so that I know not to trust them for this particular service. Their willingness to stand behind this substandard level of work spoke volumes as to their character.

[@d-rockanomaly9243]

He didn't need to confront them but why didn't he?

[@17forever64]

Boy times change, I lost a key in key west on a brand and new Chevy Tahoe in 1994, I was on vacation there. The dealer in Key west gave me a key and fob , no charge! I didn’t even buy my car from them !

[@unti419]

On my Caddy, I bought a fob on Amazon for about $15. It came with a blank key that inserts into the fob. Took me 5 minutes to program it myself and $4 that have the key cut at a key shop.

[@Imme-o7c]

For a “Chevy key?” That crazy this IS NOT A BMW IS A chevrolet!!!

[@tcphoto]

I love it when people bust scammers, this time it was a Chevrolet Dealership. I hope the dealer saw the video and reaches out to you for a refund.

[@amzarnacht6710]

He didn't name and shame them so... they'll only be reaching out to slam the guy and threaten legal action.

[@David-bi2yz]

I think you missed the point. You watched a commercial for the guy's key programming company. He literally made this video as a marketing tool, pointing out that people are getting overcharged at the dealership...so buy my keyfob programming tool instead!

[@allieandbo]

@@David-bi2yz And what's wrong with that? You learned a valuable lesson about dealerships and he gave you an option so you can avoid getting ripped the way he did. Win, Win brotha.

[@stediasse]

@@amzarnacht6710 Larry H Miller Chevrolet, 5500 S State St, Murray, UT 84107, United States. I live on the other side of the world and it wasn't hard to work out.

[@debby8428]

@@David-bi2yz I agree with you.

[@btcbob11392]

There are many mobile locksmiths all over the country that will come to your house and make you a fob and key right in your driveway for 100-150 bucks.

[@beaviskornholio2754]

But make sure you are getting an oem fob. The generics work for a while. Your best bet is to buy oem from the supplier and have a locksmith cut and program. Locksmiths make a killing on selling generic remotes which I don't really trust.

[@user-kw5ze5ky5q]

Amazing. This is why people don’t trust us. I’m glad I’m out of the dealership world. There’s a level of corporate greed that’s becoming the norm. The most labor I’ve seen charged for a key is .5 hours. Honda has the most painstaking programming procedure and that takes about 20 minutes. And where I work now, I’d be having a talking to in the managers office if that was my inspection. We have to take pictures and explain them so the customer understands. This stuff is expensive enough the honest way

[@broncs2794]

I agree. I worked at dealerships for 20 years. Glad I’m out of that business. It truly is dishonest and corrupt on every level. Wasn’t always this bad, but now it’s all greed. Extremely toxic environment.

[@kfrownley]

Was going to say, this is 100% not the tech's fault, the techs are who get shafted the hardest at dealerships. My husband was a tech at Porsche and now Subaru and that flat rate system is bogus. And he didn't note whether or not the tech recommended anything for the multi-point inspection. I kind of hate how he put a lot of blame on the techs.

[@BCNeil]

I feel old. I remember when you could get a second key cut at the hardware store for $1. Now its several hundred from a dealer and cars still get stolen just as often.

[@georgeoh5361]

It's all a scam

[@CurlyFromTheSwirly]

You can also get a key cut at hardware and locksmiths. What you can't get is fancy chip keys. In actuality, I see locksmiths having more options than they used to. Because my mom lost my fob (long story), I had to use my key...which eventually broke. I got stuck in the door, so I had to use the passenger side to open at that point. I called the dealer and they told me how much but to check with the locksmith nearby. The locksmith took out the broken key for free and made new keys...at a cheaper price than the dealer. $5 vs $30 a key. During the process, the locksmith called the dealer and got a code for the key. I think it also depends on how willing to help others (customer & other businesses) the dealer is.

[@johnrhodes101875]

He'll thats not cheap I went to lowes and had 6 house keys cut and it was $20

[@carlfalk7251]

Keys cut while you wait

[@Pidcack]

I have used Toms key company for two different vehicle's. The local ford dealership wanted $800 for a new key to my F150. Process was easy and customer service was great. Thank you.

[@MilePost106]

I miss the days when a GM key cost a few dollars to make.

[@STho205]

75c at Ace hardware. GM used a second key for doors and trunk...so $1.50

[@jsd354]

Those days ended because of all the car thefts.

[@STho205]

@@jsd354 yet the car thefts continue....as well as car jacking for the violent dummies that can't easily overcome the immobilizers. For those that can...a $100 RF scanner, repeater can start the car in your driveway if you hang your keys or fob near the door.

[@STho205]

@@jsd354 the RF scanner can also read your code in a parking lot when you lock your car. Beep beep

[@tanside979]

@@jsd354 Yeah glad car thefts are now a thing of the past... 🙄

[@Thesmokingman64]

I had something similar happen to me. I went to a dealership for a key/fob and the dealership wanted $400.00 plus a charge for programming it. My mechanic recommended ace hardware, and it only cost 225.00 including programming and sales tax.

[@mikeingram5723]

After going through all that trouble I definitely would’ve asked to sit down with the manager and call him out. When no one holds people accountable people get away with charging you $500. That’s great you can do it but no one else can

[@CR500R]

There's a myriad of reasons why he likely didn't call out the actions. Top reason being, is the state he resides in a one-party or two-party consent state for recording? The laws are harsh on recording people without their knowledge. Especially in a two-party consent state. He could have been sued. That's why he blocked people and names out, and why he didn't make a stink about the ripoff. Had he of made an issue, he would have had major problems. Lawfare is nasty. Being tied up in courts that often back criminals... is never a wise move.

[@Onioncup]

That's what I was thinking. Without name blasting, you're complacent with the activity and anyone else that gets scammed is going to be his fault.

[@CR500R]

​@ianhendricks7977 😂 That's entirely the wrong view. If I told you to walk head first willing into a lawsuit, I'm betting you wouldn't. It's great and all to armchair quarterback him... but he's doing exactly what needs to be done. Exposure and education. People can see with their own two eyes and not fall for it. It would be totally foolish to get yourself sued.

[@SunnyDaysRFun]

@@CR500R Laws against theft; scamming vs. laws against recording the theft. Hmmmmmm. Can't record the theft? That can be argued in court.

[@CR500R]

@SunnyDaysRFun You sir, have obviously never been in court for situations like these. You are parroting what you've heard. I hate to tell you, whataboutism isn't a valid legal defense. You, like most will never know unless you find yourself in that position. I didn't either. I've found myself in legal situations that defy logic. Things you think are a given, aren't even considered and often times cannot be legally considered. Law is a tricky thing. It gets ugly fast.

[@stevenray3029]

I bought a 2017 ZO6. I get lifetime oil changes. It takes 3 hours with an appointment. Should take 20 minutes. While I’m there I always see costumers that are mad as hell because of service they receive. You can just tell it’s a nightmare for them. GM has been ripping off their costumers since the beginning of time. Don’t buy GM products. Sad but true.

[@lonecrusaider]

I went recently to get an oil change and tire rotation on a 2019 Colorado ZR2. 3 hours later the tires still weren't rotated and the oil change wasn't done. I was told they were 1 quart short on my oil because it was "special" oil. I can get that oil literally anywhere and made sure to tell the service manager that when I called them. I've never been back and now use a place closer to me that takes only 20 minutes and I don't even have to get out of the truck. BTW I was charged for a tire rotation I never got. They didn't realize i could see my truck in the service bay the whole time.

[@spinmyhead1667]

You were quoted a price,accepted the quote,they did the job and you think youve been ripped off.No technician wants business like yours.

[@DiscoveredTV]

I used to be a parts manager for Nissan and warned people to never take their cars to a dealerships due to the mark up on parts and labor. However, most car shops will screw you over nowadays so be sure to check the online reviews or ask family/friends for recommendations.

[@Medicaldriver-jg5fc]

don’t garages/service stations do the same thing? add mark up price on top of the labour!

[@amzarnacht6710]

@@Medicaldriver-jg5fcOh, most certainly yes they do. And if you bring in your own parts the job takes twice as long... gotta pad that wallet somehow.

[@BeatersRus]

i worked for central carolina nissan back in the 90-s,and this was what i learned right away. the service manager,and the dealership are out to make money off You however they can,period. they cannot be trusted. and this was back in the 90-s,much less today !!

[@slowery43]

you did not "warn people", had you done so as you claim you would gave been summarily fired.. don't believe your story for one second

[@auteurfiddler8706]

@@slowery43 I assume he warned them in social situations, not at the parts counter at work.

[@yiucycle]

Same thing happen when I dropped my car to a dealer for recall repair. I have a live feed webcam that I can see in real time and the work took 30min and sat in the dealer parking lot for another 4 hour. I called a few times and every time the service person told me they are still working on it.

[@loungydoc]

You should of said I’m here next to my car where it’s parked and no one’s working on it, oh well, I’m gonna drive off , thanks

[@thegonz7833]

Great job showing how the customer gets to wait.And of course the costs

[@maxwellcrazycat9204]

You're being charged to use their waiting room lounge area.

[@dobiebloke9311]

Is it just me, or does even just $185 seem a bit outrageous?

[@mrmatthewpaul]

300+ is what smart keys usually cost but to charge more for cutting key and programming is nuts.

[@garyp9906]

Once my vehicle is out of warranty, the dealership never sees me again. I brought in my brand new Ram 1500 with 7500 miles on it for its first oil change. Service manager comes into the waiting room and shows me a dirty, filthy air cleaner. He says that it needs to be replaced. I told him to put it back in, that I didn't want to change it. I left and went to Walmart and purchased a new filter. I know that he took some old air filter laying around the shop that they use to trick everyone into buying a new one. The nasty filter he put back in was a Fram air filter! I know the manufacturer doesn't use Fram filters right off the assembly line.

[@lvsluggo007]

Your car may be out of warrantee, but if there's a factory recall on it, you'll have to visit a dealership to get it resolved. No way of getting around that.. Whats really spiffy, is when you receive a notice in the mail of a SAFETY recall of your car, and you call ALL 4 of the manufacturers dealers in your city and NONE of them have ANY record of that recall.. I'm dealing with that with my 2013 Hyundai Elantra. There is a safety recall having to do with brakes/ABS and the letter states "You should park the affected vehicle outside until the recall is completed"... For those of us who cannot park on the street this is kind of a problem.. Again, the four dealers for Hyundai here, when given the recall #, have no idea of it, or when it will have a fix..

[@brucebannerman6848]

I few years ago itook my Pontiac to the local dealer, the tire pressure warning sensors were in the wrong corner of the car , the service manager said 50 dollars and one half hour shop time. I told him i would just get out and look. I took the car to a shop run by two brothers, for an oil change, who had worked at a Pontiac dealer for some years, and told them that story. When i was paying for oil change and service the mechanic called out,saying,i set those sensors up while waiting for the oil to drain,he refused a tip,but got a faithful customer.

[@AaronHarver-dj4yq]

Bought a spare key/fob for my 09 Dakota just last week. After getting the key cut it only took me two minutes to get it programmed and running with the trucks manual. Total cost was $28

[@tm.egoless]

This was a marvelous marketing video! Cheers to you sir! Stealership is never the way to go for any of your repairs, if I was a customer going in for difficult repairs I would just store cameras to not get scammed. It’s on them if they want to do it right or not

[@ddg8176]

Stealership 😂

[@goleafsgo8496]

Actually my Dealership is cheaper to change the oil on my Silverado then the Quickie Lube / Walmart. I'm convinced they lower the price on the oil change to get you in the door where they discuss all the things you need to maintain or fix on the vehicle. You just need to be able to laugh and say "NO THANK YOU" and get the cheap oil change and move on.

[@jeffho1727]

Multipoint - I taught HS Auto Shop. Wanna know how quick I got the kids to do a 20 point inspection. Grade 10 40 mins, end of grade 11 = 10 mins and by grade 12, they could rattle those off almost as quick as me say 5 mins with brake wear estimated, tire wear estimated and all hood fluids checked. Walmart was calling up my HS shop looking for employees for their summer lube bay.

[@gc2675]

Well done sir, well done! Thank you for doing this and sharing to the masses. Much appreciated. Typical rip off from car dealerships. Should give that footage to your local action news reporter so the dealership can get exposed for this unfair billing practice.

[@jasonp5230]

Call a security company or locksmith. Alot of them can do most vehicles fobs and keys at almost half the price. My wife manages such a Security company. So this is solid info for those struggling to save a dollar in this mad world.

[@bobavon6048]

I used to work for a couple car dealers and the mindset they have is to rip off people no matter what. They even yell at there own sales and service people if they find out they could have have ripped someone off more but didn't. Here's a tip...never pay for any service work at a dealer without making sure they fixed your problem.

[@dennissvitak148]

Subaru sold me a new battery for my key fob for eight dollars. I went to go pay at the cashier's window, and the lady laughed, and said we're good. Free. Lou Fusz Subaru, St. Peters, MO. Terrific dealer.

[@hondaman6918]

I think every “stealership”is the same…. Ford, Chevy, Dodge, see you coming a mile away. Great video. Thanks

[@frsfrosty5973]

I used to work for BMW and programming. The key was easy, and we didn't charge anything to extra 2017 because we didn't need to bring the car to the back if you got your own key. We would only charge for the key if you didn't bring one

[@screamingpencil]

A couple of decades ago I went to a dealer to order the rubber seal over the front lower ball joint, as it had torn. They told me that part isn't available separately, I would have to buy the entire lower suspension arm for almost $200. I said no thanks. Back at home, I was trying to figure out what to do, when I cleaned up the seal and noticed there was a part number embossed into it. I wrote the number down, went back to the dealer a couple of days later, handed him the paper and said I would like one of these, please. He said no problem, that'll be $4.99 and it'll be here tomorrow. Thanks a$$holes.

[@DarthNero]

The modern typical dealership business model is not to make a fair profit. It’s all about maximising profit & squeezing the most out of the customer’s pockets on every opportunity. They don’t care how overcharging or ripping people off affects people. It’s all about fattening their pockets while giving the impression that they’ve provided an exceptional & life changing service.

[@hubertdeyette5070]

I needed to have a recall at a small chevy dealer in upstate New York. They did the work quickly. I asked about some exhaust work. He told me to go a certain exhaust shop because the chevy place would want to change the whole system. I went to where he told to go. They fixed it replacing a small part cheap. A very honest and caring man.

[@PastarocketS-sb7nk]

That is horrible that a huge dealership is that dishonest. Imagine what that would do for a serious replacement or repair.

[@wickedcoolname399]

I got charged for an hour of diagnostic labor. The tech said he drove my truck for 45 minutes and then spent 15 minutes with his scan tool. What he didn't know is that I had lunch right next door to the dealer and I saw that my truck never moved. Furthermore, I had set the trip odometer and it was still at zero when picked it up. When I pointed all this out to the general manager he waived all charges, including the alleged 15 minutes of scan time.

[@smileage8]

Maybe it was a parking charge ..

[@tpaine7680]

Far cheaper to let one alert customer off the hook in order to keep the scams going. I would have confronted him about the service manager doing that to you.

[@hellshade2]

i was a mechanic for 32 years and the shop i worked at had lifetime warranty on certain parts and i used to see local dealers trying to literally rip people off by trying to sell them things they did not need at three times the cost. had a customer come back from the dealer one time and they told him his struts and shocks needed to be replaced. he had they replaced at my shop 3 months earlier and there was nothing wrong with them.

[@javierrusso375]

You didn't agree with their price, which is always higher at a dealership, but they didn't rip you off. Title is a little misleading. And you can get this done at Home Depot for $109 for this make and model. I wouldn't say you are ripping people off by charging them $185.

[@mrmidnight32]

My 2015 came with 1 key. My parents bought me a legit Chevy key and fob for $50… Was told only Chevy can program it I went and they wanted $400 just to program the fob… I’ve had a spare key for the 10 years I’ve owned this truck with a non working fob..

[@TomsKeyCompany]

Hi there! We might be able to help, pls send us an email at [e-mail] with your vehicle information. Thank you!