how to handle customer complain | step by step guide

how to handle customer complain. step by step guide....
Learn how to handle with a difficult customers.Kehte hain customer is always right lekin har customer a deal karna intna aasan nhi hota hai. Yesa kya hota hai ki customer itni frustration main aa jata hai or complain karta hai. Janiye kaise karen customer complain handle in a restaurant step by step guide.
your query..
how to handle customer complain
customer complains
#customercomplain
#customerservice
#customer
#sanjayjha

[@DineshKumar-hu8jy]

Thanks sir you give good information about guest complaint handling

[@Sanjayjha575]

Always welcome

[@irshadalamvlogs2047]

Bht acha laga sir....thank you so much

[@Sanjayjha575]

Most welcome

[@ziyaulhaque-ls4vm]

Very strong knowledge u giving us i am working 12 yrs in qsr chain as store incharge

[@Sanjayjha575]

Welcome sir

[@daulatgusain2597]

Aapki vedio dekh kar ..sabhi customer bhadak rahe ab..disscount ke liye😊

[@Sanjayjha575]

Yesa kya kar diya aapne

[@AkhileshYadav-em6zv]

Very good sir

[@Sanjayjha575]

Thanks and welcome

[@rajuchauhan-qi7jg]

I am biggest fan your all video

[@Sanjayjha575]

I am blessed

[@ibcmjmithleshjha-badabusin6616]

Very Good Learning from this video. Very Good Clarity

[@Sanjayjha575]

Thank you for liking

[@sameermaurya6567]

Sir agla video mae chahunga ki fnb ki hierarchy ke bare me btaye jisse concept clear ho jaye

[@Sanjayjha575]

Noted sir

[@Race-17]

Wow amazing very good sir

[@Sanjayjha575]

Thanks and welcome

[@PremKumar-ho9ud]

Very useful information

[@Sanjayjha575]

Glad you liked it

[@kantasingh4535]

Thank you.sir. for knowledge sharing.

[@Sanjayjha575]

It's my pleasure

[@pawansinghrana2407]

Thank you sir.for sharing important point

[@Sanjayjha575]

You are welcome

[@krishnabhadauria6651]

Helpful video Sir

[@Sanjayjha575]

Keep learning

[@tanmoysarkar9224]

Best video for us

[@Sanjayjha575]

Keep watching

[@RajeshRajora-je9cg]

Nice video

[@Sanjayjha575]

Thank you

[@leosteven6951]

Jha sir .can you please make a vedio on basis of assistant restaurant manager . Your videos are very educational .

[@Sanjayjha575]

Noted

[@sunilkanade8988]

​@@Sanjayjha575 sir please make a video on ARM job role

[@jawadahemad7060]

Tnx a lot for something got, but in unhygienic matter related to Food/ Service/ Ambience ho can handle, bcz in this types of issues they warn for food posining/ go to Health Department 😢

[@Sanjayjha575]

Sir will try to make video on food poisoning.

[@tanveermalik7160]

Sr pls make video on computer knowledge for maneger

[@Sanjayjha575]

Noted

[@afsarkaushalmars6129]

Sir not customer We call guest in hospitality industry

[@Sanjayjha575]

Great sir

[@RaviKumar-su4yu]

ak customer hi to jo nokri se niklvata h

[@Sanjayjha575]

Ji

[@manishsingh6178]

Sir, Big Fan Just wanted to know what's your best way to find out food cost with NC. And also I want to know how we become masters in Controlling

[@Sanjayjha575]

When you started monitoring each expenses and keep record of it on daily, weekly and monthly basis. Over a period of time you will become expert

[@VeeraFamilyRestaurent]

Sir Kargar ko sallery kis date ko de advance de ya nhi...because bina bataye bhag jata h...staff management pr video banaye

[@Sanjayjha575]

Noted

[@radheyshyam3259]

What is basic things in the restaurant.

[@Sanjayjha575]

You tell me sir

[@RayeesAhmed-nw6kx]

SIR, PLS MENTION HOW TO HANDLE RAW MATERIAL (CHICKEN) INFLATIONS?

[@Sanjayjha575]

Noted

[@shaiksalauddin6045]

Hi sir if customer is saying after eating your food my stomach ache he is agry on manager then what is the situation for thz matter should what manger reply

[@Sanjayjha575]

Sir yese time main aapko knowledge kaam aata hai, Food safety ka deep knowledge hona chahiye. Jab bhi food poisoning hota hai ya food born illness hota hai kabhi bhi turat nhi hota hai, bacteria or viruses takes time to grouw, from 6hrs. To 72 hrs. Takes time to grow it depends on type of viruses or bacteria

[@Sanjayjha575]

Yese main kabhi bhi scared nhi hona chahiye balki customer ki pehle relex feel karaiye or unse sawal kijiye. Cross questioning kijiye. Customer bolega doctor ka certificate hai tumhare khane ki vajah se hua tha food poisoning. Yese time pe keep yourself kaam and ask questions like aapko mera food consume karne ke kitne der baad aapko acheing hona start hua sir, usse pehle aapne kya khaya tha, raat ko kya khaya tha, kal dopahar main kya khaya tha taki ye pata chal sake kya pata khi or kuch yesa khaya ho jo ab react kar raha ho. Yese sawal karne se ho sakta hai customer bhadakega usko batayie ki ye aapka hak hai janna kyonki wo aape blane kar raha hai. Or customer ko bataiye ki kabhi food poisoning instant nhi hota hai its take time & temperature to grow bacteria or viruses. Customer ko ye bhi bataiye ki yahi khana aapne us din 80 logo ko khilaya tha abhi tak ek bhi complain nhi aaya hai kahi se. How is it possible you become ill that' why asking what did you eat last time and where.

[@Sanjayjha575]

Koi bhi doctor ye nhi bol sakta ki kiske khana consume karne se food poisoning hua hai ha ye bata sakta hai food poisoning hua hai

[@Sanjayjha575]

Or jab aap itne sare sawal karoge customer se or unko food poisoning ke bare main batayenge, unko ye bhi batayenge ki kal aapne yahi khana 80 customers ko or khilaya tha samajh aa jayega problem kuch or hai. Dekhiye ye topic thoda hai it would not be possible to elaborate entire things in msg will tty to make video on this thank you.

[@ziyaulhaque-ls4vm]

Make video on food safety sirji