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The Guest room inspection ensures that the desired results of an established cleaning system are consistently achieved by the housekeeping department. The main Purpose of a room inspection is to catch any problems that may have been overlooked during the cleaning before it is found by the guest and becomes a dissatisfaction and complaints.
Every guest room must be checked on the daily basis by housekeeping supervisor, this will help the hotel to attain high guest satisfaction in terms of room comfort and also for safety reasons.
The following points will offer a sample and guide to check each aspect of getting a room ready for guest.
Supervisor: Nitin Negi
#mrgariya #hospitality #housekeeping
👇 BELOW IS MAINTAIN GUEST ROOM CHECK POINTS 🆗
• ENTRANCE / DOOR WAY
• Exterior door/Frame
• Lock Operation
• Room # Polished
• Entry light switch
• Closet door mirrors
• Entry light
• Cloth Hangers (As par Hotel SOP.)
• Luggage Rack
• Electronic Safe
• Safe Instruction Card
• Closet Door Tracks
• Emergency Exit Plan
• Peep - Hole
• DND- Card ( 1 Nos.)
• Make My Room - Card ( 1 Nos.)
• Laundry - Card ( 1 Nos.)
• Closet Light
• Wardrobe Door
• Extra Blanket ( 1 Nos.)
• Extra Pillows ( 2 Nos.)
• Shoe Shine ( 1 Nos.)
• Laundry Bags ( 1 Nos.)
• Lights Switches
• A/C Operation
• GUEST ROOM
• Desk
• Chair
• Trash Can
• Hotel Rules
• Breakfast Knob Card
• Sewing Kit (1 Nos)
• Bible ( 1 Nos.)
• Mirrors
• Sheer Curtain clean
• Drapes open properly
• Window Cleaning
• Sofa cleaned
• Beds Properly Made
• Under table clean
• Floor Lamp dusted
• Bed Side table Clean
• Lampshade
• Message pad ( 1 Nos.)
• Pen ( 1 Nos.)
• TV - Channel set correctly
• Carpets Vacuumed
• Thermos flask (1 Nos.)
• Bottle Opener
• Desk Lamp
• Amenity Folder ( 1 Nos.)
• Room Service Menu
• Hotel Directory
• Writing Material
• All Purpose Kit ( 1 Nos.)
• Heavy Curtain clean
• Window operation
• Picture & Frame lights Dusted
• Night Stand Surface clean
• Table Cleaned
• Trash behind furniture
• Under bed clean
• Bed Side lamp
• Telephone Disinfected & Working
• Service directory
• TV Remote - Working
• Bed Side Radio set at proper time
• Mini Bar - All amenities placed
• High Ball glasses ( 2 Nos.)
• Tissue Box
• GUEST BATHROOM
• Toilet Door Cleaned
• Bolt
• Mirror Screw caps
• Soap & Soap dish
• Hair Dryer
• Gargle Glasses
• Pipes under sink
• Sanitary disposal Bag
• WC
• Flush
• Bath tub / Bath tub Stopper
• Bath Tub - No Hair
• Shower Head
• Tap & Shower Operation
• Bath Bucket
• Bathroom Floor
• Telephone working & Clean
• Toilet door latch working
• Robe Hook
• Mirror
• Tissue Box
• Lights Switches
• Sink Stopper Clean
• Aminity Placement
• Ashtray
• Shower cap
• Waste basket clean
• Toilet Porcelain
• WC Band
• Toilet Roll - With Extra roll
• Bath Tub Fitting ( Nuts, Bolts etc.)
• Bath Tub Drain
• Soap Dish
• Shower Curtain
• Bath Cup
• Bathroom Wall tiles
• Vanity Area lights
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