How to install Spectrum WIFI kit

If you have any questions please let me know in the comments below.
Also if this video helps you please consider subscribing as a Thank You!
#spectrum #wifi kit

[@BlaineAlisonClark]

Your video is so much better than Spectrum's installation video. Thank you

[@SoIDoNotForget]

Thank you! 🤩🙏

[@persidangonguidjoe6065]

I agree with you

[@SoIDoNotForget]

@@persidangonguidjoe6065 Thank You! I just saw this comment. 🙏

[@Tr3y614]

Same!!!!

[@SoIDoNotForget]

@@Tr3y614 Thanks! 🙏

[@crow33215]

Spectrum is the single most incompetent company I have ever dealt with holy shit. Thank you for this

[@SoIDoNotForget]

Anytime!

[@siberwolf33]

How did they anger you so much?

[@JAGLIFTZ]

Yeah I’m an account manager for spectrum and I’ve had a customer really struggling with how to set it up so I’m having to send him the video and walk him through because not everyone is electronically competent with all this bs

[@SoIDoNotForget]

@@JAGLIFTZ thanks for sharing. :)🙏🏻

[@shaquilleoatmeal8383]

I spent fifteen minutes last night trying to plug the Ethernet cable into the phone jack because I thought that's where it needed to go. I was absolutely distraught when it wouldn't fit and thought that I was going to have to go back to spectrum and ask for a smaller cord. Lo and behold, it's supposed to be plugged into the back of the equipment and not the wall. Thank you for saving me some embarrassment! 😅😅

[@SoIDoNotForget]

Awesome!! We have all been there somehow. 😄You are welcome! 🙏

[@KINGDUDE74]

So you never played the baby game match the shapes.

[@ChicNuggetu]

Omg thank you! I contacted support and spoke to an agent and he NEVER mentioned connecting the router and modem. So now I have to cancel an troubleshooting appointment tomorrow lmao. Your video was such a huge help!! Thank you so much! It’s working now!

[@SoIDoNotForget]

Wow, I guess they need more training. :) You are welcome! 🙏🏻 I’m glad this video was helpful.

[@zaykenne]

thank you so much, just got my first apartment not long ago and it’s my first time setting up wifi. this really helped, thanks!

[@SoIDoNotForget]

Your very welcome!!

[@MasterArmedforces]

@@SoIDoNotForget I live in a rear in-law suite behind my landlords house. He has Spectrum services with premium cable, phone, and Internet. The coaxil cable also comes into my apartment and feeds a premium cable Spectrum box that he pays an extra fee for. I piggyback Internet services through his wifi from the modem and router in his house, but there's too much distance and interference (walls) to get a good signal. I bought a plug in wireless signal enhancer which made the signal bearable for very light Internet surfing, but I cannot stream videos or live sports. So my question is this: can I pick up a used modem at a thrift shop and make it work somehow in my apartment? Or is there anything else I can do? Thanks for any help.

[@eileenlewis7528]

If your paying to much I sell at& t and Frontier

[@SoIDoNotForget]

@@MasterArmedforces sorry I just noticed this message. I didn’t get a notification. I hope you were able to figure out which I’m assuming you did a year later. 🙏🏼

[@republicofusa9903]

Good video, I already know how to install this but I wanted to know what the kit comes with and your video is the only one mentioning this, thank you.

[@SoIDoNotForget]

Your welcome!! 🙏

[@thehotcheetoboy]

Not all hero’s wear capes! Thank you sir.

[@SoIDoNotForget]

Thank You! 🙏

[@alltimellow]

This is actually ps5 vs series x

[@bassicallyraul5256]

Then i have both

[@Brawldockk]

Xbox is gay

[@lieutenantzeus740]

@@Brawldockk Gaystation and PC are gay :)

[@catwithinternetaccess1305]

@@lieutenantzeus740pc is like xbox but better

[@gabrielsedillo7309]

Xbox is better then all

[@lj7731]

I was sent the router only, no modem 😂 Thanks, Spectrum!

[@SoIDoNotForget]

@@lj7731 wooppss!! Such a bummer.😂

[@SoIDoNotForget]

If this video helps you, please consider subscribe as a thank you or check out the commercial. Big Thanks!

[@MrHotJohnson]

Doesn't help with the new spectrum devices can't set different password for 2.4

[@drouxht-]

how do i set this up if i dont have the coax connector? i have the coax cable and yellow + power cables but no place to screw it into the wall

[@SoIDoNotForget]

If you don't have a coax outlet or a cable coming out of the wall(coax) as I do, most likely you need to contact Spectrum to make the installation.

[@drouxht-]

@@SoIDoNotForget how much will that cost? and couldnt i just strip the chord used for the power outlet and instal the coax myself or does it take special wiring?

[@SoIDoNotForget]

@@drouxht- I'm not sure to be honest, but If Spectrum wants to do business with you, it should be free. That's just my thought.

[@myodoom]

Great job! Thanks! It was so helpful. Very thoughtful of you.

[@SoIDoNotForget]

Your welcome!! 🙏

[@carloso5910official]

You use that splitter if you also wanna connect your Receiver for Spectrum TV

[@SoIDoNotForget]

Yes, indeed.

[@Tz_Lyrics24]

1 minute video and teach a lot thank you really helped

[@SoIDoNotForget]

You are welcome! 🙌🏼

[@jon2paul24]

Automatic trying to play Call of Duty 3 days and you just stayed me I got in the tournament and I almost won but I made it that's what matters also this is the best internet for uploading music I found out I uploaded my album my release in less than 5 minutes 20 songs that's incredible while I downloaded a video game as 120 gigs 25 minutes best there is

[@SoIDoNotForget]

Good to know!

[@Wee162]

I received two cables in my spectrum kit - both black, one short and one long (vs your white and black). Is there a difference between them besides length?

[@SoIDoNotForget]

As long as they are Coax cables they should be fine. I was hoping to get them in black instead of white. Good Luck!

[@sixpackbinky]

​@@SoIDoNotForget should I have two coaxials? I only have one, I don't have any splitter .

[@SoIDoNotForget]

@@sixpackbinky one is fine.

[@tmol222]

I had a spectrum bundle up til maybe 3 years ago. I never had both a router and modem. It was one or the other or it was a combo. I may have to go back to them. Frontier said today i can get up to 9mbps where i am, for $65+tax. Currently i'm just below 4, for about $39.

[@SoIDoNotForget]

The router is to connect multiple devices via wifi, which add an extra $5 cost to the monthly bill. Yeah, it varies. I might switch to T-mobile since my 2 year plan is expiring next month and prices will rise from $49 up to $75.

[@tmol222]

@@SoIDoNotForget I remember now i did only have 1 box. I also wasn't wireless at the time. Now i can use my laptop about 5 feet away from where the tv is, whereas before, i had to be about 25 ft away at my desk, closer to the modem. I also now have magic jack on my landline, which needs to be connected to the internet to work.

[@tmol222]

@@SoIDoNotForget An ad i have says '200 mbps internet starting speeds (wireless speeds may vary)'. Any clue about how much they may vary or cost difference? I'm gonna call spectrum anyway, 😝 but i wondered your opinion. 😊

[@SoIDoNotForget]

@@tmol222 I think cost could go to over $100. For instance I when to the library to upload something large and the speed at the library was 900 MBPS so if I would have done it at my house that would have took me 1 hour plus to upload, but it took me 10 minutes at the library. :) Tha's a tip.

[@stoney316]

Is the internet and WiFi supposed to be faster with this new kit??

[@SoIDoNotForget]

Mine is fast enough and I have the basic service which is $49.99. They actually offer faster internet at different prices.

[@user-ox3dg2ji6x]

I don’t think I have where to connect the white cable in my house

[@SoIDoNotForget]

If you don't, please contact Spectrum for installation.

[@toddv364]

Sense spectrum did not have the forethought to ask if I needed a Wi-Fi router this kit is being returned. I can’t stand the incompetence of today’s corporations. Hello AT&T

[@SoIDoNotForget]

Yeah, it's a little bit confusing. Especially if you order online. There is an option you have to choose, which adds an extra $5.00 to receive the router to connect multiple devices. They are probably assuming that some people already owned a router, which I believe some do, but is a small percentage.

[@vjaguirre6044]

AT&T is worse because their support doesn't give a damn Spectrum actually cares

[@salad8990]

AT&T is the absolute worst

[@TheSokodelic]

Do you know how long the cables are that they provide in the box?

[@SoIDoNotForget]

The one I'm using right now is about 8 to 9 feet long.

[@ilovepizza8263]

My phone connect to the wifi but there is no internet, how can I activate the modem if I don’t have internet to go to spectrum install web page?

[@SoIDoNotForget]

You might have to use someone else internet in the meantime. Once you order the kit and installed it, you should go to spectrum.net/selfinstall to activate the internet.

[@go-los4444]

What If you don't have a coax outlet

[@SoIDoNotForget]

If you don’t have a coax outlet, please contact Spectrum for the installation at not cost.

[@go-los4444]

@@SoIDoNotForgetheard thank you

[@SoIDoNotForget]

@@go-los4444 🙌🏼

[@hernand7466]

I changed to this modem and router…. Internet is so much slower even after resetting both.. right after I switched, it became even slower

[@SoIDoNotForget]

If that still happening please contact Spectrum, sometimes they have to do it from their ends.

[@allygrim2658]

My light is not turning soild and i’ve left is over night because it said it could take a while. Any idea why it’s not turning soild. My other one just shows a red light

[@SoIDoNotForget]

I'm just seeing this. I hope you were able to fix it. You can reset them or disconnect them for 20 seconds and try to see if they turn blue.

[@AV57]

On a scale of 1-10, how much do you like the number 11?

[@javiercruz2001]

I plugged in to 2 different coax connection in my apparent and neither seem to work after i continue to set up thru app runs 20mins to check then says connection not found

[@SoIDoNotForget]

It that's the case. You might want to contact Spectrum for reinstallation. In my case, they replaced the old cable all the way to the box.

[@alexcollins8722]

I don't have a coax connector in my house.. not really sure what to do..

[@SoIDoNotForget]

If you don't have one. You need to contact spectrum to schedule an appointment for installation.

[@lemonty674]

why is the router blinking red?

[@SoIDoNotForget]

There might be a problem in the area and I'm pretty sure Spectrum is working on it. Usually takes a few minutes to be back, or you can try rebooting both the modern and the router. If it takes longer than an hour please contact Spectrum.

[@lemonty674]

@@SoIDoNotForget Thank you very much. The router turned solid blue after 10 minutes on its own. Thanks for letting me know

[@SoIDoNotForget]

@@lemonty674 Awesome!

[@peterpalmer8645]

Hey everyone I've got this kit which as we see used a coax cord from the wall to plug into the modem. My problem is my apartment does not have coax from the wall- only has the small broadband internet data cord port coming from the wall. (The data cord one size down from an RJ45 Ethernet cable). Is there any way I can get my broadband data cable to plug into the modem? Any broadband data cable to coax adapter? Thanks

[@bradyfrazier5029]

Were you able to find the solution to this? Asking for a friend. The friend is me.

[@SoIDoNotForget]

I hope you were able to figure out.

[@BlongTreyLo]

Where can I get self install option? The online order for 1gig package doesn't show self install option. For real who wants to pay $200 to install some very simply steps

[@SoIDoNotForget]

Usually all option are self install.due to the pandemic. Hopefully you were able to find out.

[@fotochuck]

My kit did not have any coax cables. Ther only cable was an HDMI cable that plus into a HDMI port on my wall. Where do I pluh in the other end of the HDMI cable?

[@SoIDoNotForget]

Hum, interesting. To be honest I'm not sure. This is the first time I hear this. HDMI cables usually are connected to the back of the TV.

[@fotochuck]

@@SoIDoNotForget I have Internet Service only, no TV, no Phone. I'm in a new building, and my kit just arrived today. Thanks for the quick reply. Spectrum support opens Monday morning.

[@ogluda8492]

What is the black cable that you used at 1:00? Where was the other end plugged in to?

[@SoIDoNotForget]

I don't have a coax outlet, this cable comes out the wall. I could connect it straight to the Modem but since it doesn't reach I use the splitter and the white coax cable to connect.

[@Carolwollenburg]

R. ​@@SoIDoNotForget

[@Carolwollenburg]

Next

[@leahcoronel4860]

Thank You!!!

[@SoIDoNotForget]

Anytime!!! 🙌

[@chancealexander8359]

I did everything. So when I go to the website for them to activate, it keeps saying “6mins remaining” for checking my modem

[@SoIDoNotForget]

I wish I can help you with this one. I hope you were able to find the solution to it.

[@dalmav2301]

Did you fix it

[@kit1077]

Got the same problem today after purchasing spectrum. Stupid things said 6minutes for an hour

[@sixpackbinky]

I just recently got the spectrum router I had my own before but now since I hooked up my new router the modem seems to have gone out now I have lights going all the way down with an ex in the battery. Does that mean the modem is no good?

[@SoIDoNotForget]

It might be a possibility that is time for a new modem. I think Spectrum supplies that as well. I got my replaced two years in.

[@tomjames4333]

Lifesaver man it worked 1st try

[@SoIDoNotForget]

Happy to know!🙌🏼

[@ZionDR1]

I canceled my cable and when I did a spectrum service guy came to my place to take my old router (which I was told was 5g) and swap it with the WiFi 6 router which he said was better. Why do I need to plug in the coax cable from the router to the wall? I learned that it needs to plug in after unplugging it and having the router flash red.

[@JJFlores197]

Because the coax cable is what provides you with internet access. Spectrum is a cable internet provider. They deliver TV and internet service through the coaxial cabling in your home. If you don't plug that in, your gateway won't have any internet service. That's why its flashing red.

[@ZionDR1]

@@JJFlores197 That’s what I was figuring but I thought some routers could just be plugged in without a coax cable being required.

[@POLLOTROM]

How I am going online if I am installing internet?

[@SoIDoNotForget]

Once you install the units and show blue light on them, you should have acces to it. Just log in with the network and password from the back of the router.

[@yeti9961]

I’m pretty sure we installed it like this, but our WiFi is now slower than when we used an older version. Any idea why? (I only found this video to see if I could find anything wrong with how we installed it) I think I should also mention that on the modem the internet light is blinking and on the router the power light is blinking. (The orange and green lights)

[@SoIDoNotForget]

In regards of the speed try speedtest.net to check the speed. Blue Lights should be solid blue. If they are blinking, try disconnecting modem and router for 30 sec and connecting then again. Or reset both units using the reset buttons on both of them. Worst case of scenario call Spectrum they can also reset them remotely .

[@tr-8r832]

I am in the exact same position how did you solve the problem?

[@silverkage717]

@@SoIDoNotForget hey im contacting you late but what if the router light is blinking?

[@SoIDoNotForget]

@@silverkage717 sorry I just seeing this and others comments. You need to disconnect and connect the modem and router again. It will reset them unless there is power outage in the area.

[@Haunttts]

So Spectrum recently bought out my ISP and they sent this( the self installation kit) My question is the cord you put in the splitter the black one is that the one from your original internet provider?

[@SoIDoNotForget]

Yes, that should be from spectrum. This cord it could be a connection from the wall also. Mine didn’t have it at the time I made this videos.

[@JasonHydrea]

I don’t understand. I ordered wifi from Dish TV but they say that their internet comes from spectrum. Now I have a modem and router from spectrum. I know how to connect almost everything. The only problem is that I don’t have a cable outlet in my wall like it says in the instructions. I don’t know where I’m supposed to connect it to. Am I supposed to connect it to the same thing that my TV box is connected to? Do I need to unplug the cable that connects my TV box just to connect the wifi? I don’t get it at all.

[@SoIDoNotForget]

That's a good question. I'm assuming that the wifi connection is probably where your tv is connected but no sure to be honest. Unfortunately, I don't cable. But you know something, there is a splitter in the Spectrum kit like the one showing in this video. If you use the splitter you can connect the TV and the modem to the same outlet. Please try that.

[@VmLuis]

What package of spectrum internet is in this video

[@SoIDoNotForget]

Is the basic package, the one that costs $49.99 with the router included.

[@JoelRodriguez-fn2xn]

What if i dont have a coax cable outlet? (I have an older home)

[@SoIDoNotForget]

In that case, please contact Spectrum. They should be able to provide or install one without any cost I believe.

[@JonJonMorales]

Spectrum never sent me instructiond... Thats why im here lol

[@SoIDoNotForget]

Yeah!! :) 🙌🙌

[@Mwousie]

Hi! I only signed up for internet, No cable. Do I still need the coax cable?

[@SoIDoNotForget]

Yes, because that's how it connects the modem to the internet signal

[@WesleyWyndam-Pryce]

I have no coax outlet in my house. Wth? Am I just screwed? My last internet provider required no coax

[@chocotokenxreturns6126]

Thank you so much!

[@SoIDoNotForget]

You are welcome!

[@Reaper78665]

if your worried about setting this up then you don't need internet.setting that up isn't your problem if you want to hardline everything you have to run cables that's the part the cable company use to do now they say you have to cause they don't do it anymore.

[@SoIDoNotForget]

word!

[@FernandaLima-qd8gm]

How did you connect your coax cable? From a wall???

[@SoIDoNotForget]

Yes, there should be a connection(outlet) on the wall or a cable coming from the wall.

[@FernandaLima-qd8gm]

@@SoIDoNotForget what if it still doesn’t work?? I have a connection coming thru my wall but nothing. It’s just blinking blue after thirty mins

[@SoIDoNotForget]

@@FernandaLima-qd8gm I hope you were able to figure out. When that happend, I usually reset both units by pressing buttons in the back.

[@phineos3284]

My original one used to go super fast during games and downloading and the power cable broke somehow and I got a new one today I installed it and it’s extremely slow and took forever to even open up a browser what should I do

[@hernand7466]

Yea I got mine yesterday. It’s slower. If you check with your xbox/PS4 it tests you the speed

[@SoIDoNotForget]

Not sure what really is going on. It happens to me too. I had to call Customer Support so they can reset them from their ends. It kinds of slow don from time to time.

[@cristakatsumi8515]

Thanks I’m getting the Box kit today. 😅🤞

[@SoIDoNotForget]

Awesome!

[@donmarcos5782]

After I connect everything do I have to do anything else

[@SoIDoNotForget]

Yes, you need to go online to spectrum.net,/selfinstall, and activate the service.

[@myopinionpal8880]

I have the same Router and Modem where is the WPS button to connect devices without using a password? My Modem has what looks like a WPS button on the front at the bottom with the circular arrows and also on the same button on the back that says reset so if the button on the front of the unit is a reset button as well how can I connect devices without resetting the unit?

[@SoIDoNotForget]

Hello, you can connect both of them with the yellow ethernet cable. Also after that, if they do not connect you can sue the rest buttons. The modem has it on the front and the router on the back. It will take a minute to reset.

[@myopinionpal8880]

@@SoIDoNotForget I don't think you understand what I want to do. The yellow ethernet cable is connected to both the Router and Modem. What I want to do is connect different devices wirelessly using the WPN feature without having to put in a password. I have a security camera that I have been trying to connect it online but having problems doing it. It would be much easier to connect it to the system wirelessly using the WPS button. My Modem has what looks like a WPS button on the front at the bottom with the circular arrows and also on the same button on the back that says reset. I was told that both WPS buttons on the front and back are reset buttons and if I pushed either one of them will reset the Modem back to factory settings which I don't want to do.

[@1995RangeRover]

Thanks so much!!

[@SoIDoNotForget]

Your welcome!

[@shaun9156]

Yea spectrum monopoly instructions blows. Thanks for the video.

[@SoIDoNotForget]

Anytime!!

[@WatchfulHunter]

Spectrum is a monopoly in Lakeland, Florida. Xfinity is not an option. Switch from what? Spectrum charges double ($50) what Xfinity does ($25) for monthly Wi-Fi and the Mayor of the City of Lakeland doesn't seem to care.

[@SoIDoNotForget]

I'm in CA we don't have that many options. They charge$49.99 for the first two years and then they going to raise the cost 20%. For now, is a good deal but I'll look into another option when the time comes.

[@robertroland529]

They gave me minimum instructions of one page.. Ikea would have done a better job!

[@SoIDoNotForget]

:) I'm glad this video was helpful. 🙌

[@robertroland529]

@@SoIDoNotForget it was very helpful. But to make sure that I don't screw up any of the equipment, I'll get the ones that know more about this than me.

[@yiwang1340]

Hi, when you sign up the spectrum internet service, do they provide free modem and Wi-Fi router or they just give you the modem only?

[@SoIDoNotForget]

Yes, they are free. However in order to get them both for free while signing up you need to select an option that will add an additional $5 a month to use the router that way multiple devices will connect to the internet. Otherwise, you will only receive the modem. If you didn't, you need to contact them to add it to the bill, and then they will send you the router.

[@stickboianimations2273]

It keeps saying error

[@SoIDoNotForget]

Hello, I hope you were able to make it work. Reset them both unit will usually works unless there is a power outrage happening in the area.

[@will-i-amT63]

Ok it shows you how to connect wifi unit but how do you connect router and modem to cable box ?

[@SoIDoNotForget]

I'm not sure, to be honest. The first thing that comes to my mind is that on the back of the router, there are several ethernet connections that can be used to connect multiple sources. The other thing is to use a splitter, so the signal that comes from the outside goes to the modem and the other one goes to the cable.

[@NYislanders53]

What does a solid red light mean for the router. And why is does my modem have a white online light that blinks slowly

[@SoIDoNotForget]

That the signal in your area might be down for a bit. If it takes longer than an hour or so you might want to to call Spectrum or rest the units.

[@guilladogui8259]

why if we dont have the cable outlet on the wall? are they installing that ?

[@SoIDoNotForget]

If there is no cable, there should be a connection(outlet) on the wall. If there is not an outlet, Spectrum will install it free of charge.

[@DeejaayMrEd]

So where does the white cable go to outside ???

[@SoIDoNotForget]

The white cable goes to a box on the back of the house and then to a poll.

[@anacastronava85]

I Have a Spectrum Wi-Fi At Home 10 out of 10 Because The Spectrum Wi-Fi has Too Fast Speed Spectrum your a best

[@SoIDoNotForget]

🙌!

[@samuelgonzalez-tovar3936]

Do I need both of these things or just the modem?

[@SoIDoNotForget]

The modem is to connect to the internet with an ethernet cable but if you want to use the WIFI you need the router, that way you can share with multiple devices such as cell phones, TV, computers, etc.. and share with friends or family that visit you.

[@mohammednaji2935]

Do you need both the router and the modem or the modem will be enough?

[@SoIDoNotForget]

Technically Just the modem. The router is to connect multiple devices such as wireless. Tv, computers, cellphones, printers, etc...

[@jorgesalto429]

Same my didn’t come with one

[@aybreezy9840]

@@jorgesalto429 fr my didn't come as well

[@jorgesalto429]

@@aybreezy9840 Fr you need to buy one

[@aybreezy9840]

@@jorgesalto429 nah im refunding. how they only gonna bring me the modem and not the router

[@hectoralejo4553]

Wait do i need a router, mine only came with modem

[@SoIDoNotForget]

Yeah, the router is if you want to connect multiple devices at once. You can always call Spectrum and explain. They might send you the router also.

[@yoboi21xd90]

If i reset the router and modem do i need to reactivate them by using the app

[@SoIDoNotForget]

No, just wait for a minute and the lights should turn blue again. If they don't, it might be a signal outage in the area. You might have to wait a bit for the service to be restored.

[@alfonsopeza4743]

Thats a pain in the neck att only gives you one router so its ease to install now i have 2 damn boxes ???

[@SoIDoNotForget]

I feel you. That is something I've been thinking about it but It's not that complicated, just plug them both to power and link them with the yellow Ethernet cable and you should be ready to go.

[@alfonsopeza4743]

@@SoIDoNotForget the problem is that i used to have direct tv so i cant conect the coax cable and now i have an spider web of cables agghhh

[@SoIDoNotForget]

@@alfonsopeza4743 Oh, I see. Good Luck!

[@davidotto1611]

You can buy you're own router/modem combo if having 2 boxes is too much for you

[@shamada1]

I dont have a cable to connect it anywhere in my wall do I need to put it I have the actual cord but no where in the wall to put it

[@SoIDoNotForget]

It's either an outlet or a chords coming from the wall, If there is none where to connect the cable, you might need to call spectrum for installation.

[@kadeyshabrown6801]

Do anybody knows what’s the name of the silver piece he use to connect that white cable and black cable at 0:54 called? PLEASE RESPOND BACK AND LET ME KNOW !!!

[@SoIDoNotForget]

Hello young man! :) It's called a barrel splitter or coaxial cable splitter here is a link. amzn.to/4atWztR

[@banban5204]

Why is my light red

[@SoIDoNotForget]

Double check connections, also you can reset both units. Hopefully that solves the problem.

[@Cronyth]

What router type is this? Because I have it and I’m trying to figure which brand of spectrum it is

[@SoIDoNotForget]

Sorry I skipped this comment. It saids "Spectrum" on the new ones.

[@Rv.2012]

Thanks helped a lot

[@SoIDoNotForget]

You are welcome!

[@brandonchavez1607]

What if I don’t have a cable outlet for the Corax cable?

[@SoIDoNotForget]

In my case, there was a cable coming out of the wall. If you don't have the connections please contact Spectrum for installation. 18332676094

[@brandonchavez1607]

@@SoIDoNotForget they came and it was totally free thanks dude

[@talo90304]

Wait. Spectrum instructions tells me not to connect router and modem. First step is only the modem. But it doesn’t work. Let me try it this way

[@SoIDoNotForget]

I hope it went well.

[@Nothinghere5]

So there has to be a coax cable in your unti? Not like a “wireless” unit asking because trying to determine if I need a tech to install coax cable?

[@SoIDoNotForget]

Sometimes the coax cable is actually on the wall as an outlet (for coax cables) if not. Please contact Spectrum.

[@Nothinghere5]

@@SoIDoNotForget thank you for your reply. I do see a black coax cable that’s connect to the cable services but I do not see a white coax for internet. Spectrum sends out self install kits but in my case I’m assuming they might schedule a technician. I’ll call them. Again thanks.

[@miiguelm30]

My modem looks a lot older than that one and I just got it today. Should that matter or as long as the router is new? I bought my own router

[@SoIDoNotForget]

Not sure but I'm more leaning to it doesn't matter, because it's a modem and a router however the modem and router that I have, are specifically from spectrum. If you encounter any problem they might be able to help you.

[@viperomen914]

Every couple of years or months you can just ask them if they have new equipment or just call and say your wifi is slow they will let you know they have new equipment😂 works all the time

[@christopherspence7726]

Do you need the white cord if you aren't running the cable

[@SoIDoNotForget]

You do, to connect your modem to the wifi. Some people have outlet wifi others like me have a cable that comes from the wall.

[@user-iu6lz8bx8q]

the red light means no internet cable is not connected but no internet

[@SoIDoNotForget]

That's exactly what it means.

[@chfelinasol9928]

Thank you so much🙏❤

[@SoIDoNotForget]

Your vey welcome!🙏

[@-lastdyingbreath4268]

What if I don't have a coax plugin thing? Is it over?

[@SoIDoNotForget]

If it is not a cable should be as an outlet. But if neither of both are there, please contact Spectrum for a free installation. They should do it almost the next day.

[@Daniel-zl2qq]

Do I need to connect the coax cable?

[@SoIDoNotForget]

Yes, connect it from the wall to the modem.

[@beto4617]

I dont think i have that at my house

[@terryloves25]

@@beto4617 i thought it came with it because mines definitely not in my boxes

[@viperomen914]

@@beto4617 yeah they have to run it from the power lines outside into your house for the first time if you don’t have that cable that’s pretty much the wifi😂

[@melissawilliams8775]

What if I plug everything in and my router light is red

[@SoIDoNotForget]

Sometimes you have to wait for a moment. If not, You can either repeat the process of connecting or resetting the units.

[@cindycontreras2869]

🎉🎉🎉🎉🎉NEWEST COMMENT WOOOO🎉🎉🎉🎉🎉🎉🎉

[@SoIDoNotForget]

Thanks 🙌🏼🙌🏼

[@TheGoldenComet]

I didn't get a router with my box. I only got the Modem from Spectrum for some reason. What do I do?

[@SoIDoNotForget]

I think the reason why is because, they offer a wireless connections to multiple devices for extra $5 a month(which includes the router) and needs to be selected before placing the order.. Call them 18332676094

[@SoIDoNotForget]

Upgrade the plan to add the additional $5 they will send it for free.

[@SoIDoNotForget]

Upgrade the plan to add the additional $5 they will send it for free.

[@chrissydoodle655]

This router and modem has been such a pain since we've got it a few days ago. Won't hold any connections to game console. Lucky if I get an hour of game time before they have to be unplugged or power cycled. We're getting a different modem and router and probably a new internet provider too. This has been a nightmare with this modem and router specifically.

[@SoIDoNotForget]

I’m sorry to hear that, Such a bummer. I hope you guys can figure out.

[@paigemiller9576]

is the modems cord the ac/dc adaptor or the switch mode power supply?

[@SoIDoNotForget]

The modem's cord is the power supply. Not sure if I answered your question.

[@twon2727]

How do you get the kit does it comes when you order?

[@SoIDoNotForget]

Yes, it comes with the order. You can do it online or calling Spectrum. Just make sure you select the option which states to use wifi to multiple devices, which is $5 more for a total of $49.99 a month for 2 years. I think but no 100% sure, if you don't select it, they send you only the modem and no the router.

[@iso_ish]

@@SoIDoNotForget ohhhh so that’s why I don’t have a router. So I’m gonna go to best buy and see if they have a router.

[@D1analiz]

What if i dont have no where to connect the coax cable?

[@D1analiz]

Like i dont have a cable outlet

[@SoIDoNotForget]

@@D1analiz In that case, you need to contact Spectrum. I'm pretty sure they will send a technician to install it.

[@georgecastillo5287]

What about the tv

[@SoIDoNotForget]

are you having problems connecting to the TV?

[@abhishekbolar9760]

The blue online light keeps blinking and doesn’t turn solid blue . Any solution?

[@SoIDoNotForget]

Restart both units by disconnecting them. Also, you can reset them. buttons in the back and front.

[@AntiDeepState]

I just got one myself, and it came with TWO yellow cables and is missing the coax cable. Thanks spectrum! You rock! And even better, the spectrum support call center are a bunch of muslims that you cant understand & dont know what theyre doing !

[@SoIDoNotForget]

Ah man, such a bummer! I hope these people can help you out asap.

[@redrevalations8699]

is hidden in the box

[@xbox7077]

What if your house doesn't have a place for the coax cable to go then what do you do

[@SoIDoNotForget]

Sorry for the late response. In cases like this should call Spectrum. They should be able to install the conection for you.

[@rodolfoayalajr.8589]

Have it. Temple Terrace Florida.

[@SoIDoNotForget]

??

[@edwincorea2549]

What happens if direct tv took out your coax cable connection

[@SoIDoNotForget]

if they did, Spectrum need to reinstall it. Please call them for the installation... 18332676094

[@joejoejoeil3165]

My box didn’t come with instructions lol

[@SoIDoNotForget]

;) You are in the right place.

[@Ralphie5023]

Clucks cables put it in gello part and the madum ?

[@SoIDoNotForget]

Check this video. kzbin.info/www/bejne/pnnZdaV6j8iVrpI

[@optimagroup11]

Hi, I have the hitron e31n2v1 modem, installed by Spectrum. What kind of Ethernet cable would I need to connect to my Dell 5579 laptop directly to the modem? About ready to start recording videos for a KZbin channel, to help people with their health, all aspects, including external factors like stress, environment, body-mind-spirit generally. Excited, have written a bunch of scripts for my episodes. I'd appreciate any guidance you could give. Thank you in advance! SoCalFreddy

[@SoIDoNotForget]

Hello, if your internet is up 100 MBPS Ethernet cable Cat 5 or Cat 5e is good enough. Enjoy and have fun! Best!

[@zanefarrar8417]

why do you need the coax cable??

[@SoIDoNotForget]

Because I want to place the units a little bit farther than the connection is. Besides I don't have an internet outlet, I have a black cable coming out of the wall to connect to the internet.

[@jessicatorres1082]

@@SoIDoNotForget where can I buy that black cable for the wall or what it it called?

[@SoIDoNotForget]

@@jessicatorres1082 The black cable that comes from the wall could be a coax outlet. Meaning, In my case there was not outlet, it was just the black cable coming out of the wall. In some cases, all you have to do is connect the white coax cable to the internet outlet.

[@jessicatorres1082]

@@SoIDoNotForget Thank you for replying in my case my wall has an outlet but I can’t install a coax outlet plate. What can I do?

[@SoIDoNotForget]

@@jessicatorres1082 Hum, usually if you have an internet outlet, you should be able to connect it directly without using the splitter. Meaning the while cable should be connected from the router straight to the wall. I hope I'm understanding your situation.