If you have any questions please let me know in the comments below. Also if this video helps you please consider subscribing as a Thank You! #spectrum #wifi kit
Пікірлер: 647
@BlaineAlisonClark3 жыл бұрын
Your video is so much better than Spectrum's installation video. Thank you
@SoIDoNotForget3 жыл бұрын
Thank you! 🤩🙏
@persidangonguidjoe60652 жыл бұрын
I agree with you
@SoIDoNotForget2 жыл бұрын
@@persidangonguidjoe6065 Thank You! I just saw this comment. 🙏
@Tr3y6142 жыл бұрын
Same!!!!
@SoIDoNotForget2 жыл бұрын
@@Tr3y614 Thanks! 🙏
@crow332152 жыл бұрын
Spectrum is the single most incompetent company I have ever dealt with holy shit. Thank you for this
@SoIDoNotForget2 жыл бұрын
Anytime!
@siberwolf3311 ай бұрын
How did they anger you so much?
@JAGLIFTZ8 ай бұрын
Yeah I’m an account manager for spectrum and I’ve had a customer really struggling with how to set it up so I’m having to send him the video and walk him through because not everyone is electronically competent with all this bs
@SoIDoNotForget4 ай бұрын
@@JAGLIFTZ thanks for sharing. :)🙏🏻
@shaquilleoatmeal8383 Жыл бұрын
I spent fifteen minutes last night trying to plug the Ethernet cable into the phone jack because I thought that's where it needed to go. I was absolutely distraught when it wouldn't fit and thought that I was going to have to go back to spectrum and ask for a smaller cord. Lo and behold, it's supposed to be plugged into the back of the equipment and not the wall. Thank you for saving me some embarrassment! 😅😅
@SoIDoNotForget Жыл бұрын
Awesome!! We have all been there somehow. 😄You are welcome! 🙏
@KINGDUDE742 ай бұрын
So you never played the baby game match the shapes.
@ChicNuggetu4 ай бұрын
Omg thank you! I contacted support and spoke to an agent and he NEVER mentioned connecting the router and modem. So now I have to cancel an troubleshooting appointment tomorrow lmao. Your video was such a huge help!! Thank you so much! It’s working now!
@SoIDoNotForget4 ай бұрын
Wow, I guess they need more training. :) You are welcome! 🙏🏻 I’m glad this video was helpful.
@zaykenne2 жыл бұрын
thank you so much, just got my first apartment not long ago and it’s my first time setting up wifi. this really helped, thanks!
@SoIDoNotForget2 жыл бұрын
Your very welcome!!
@MasterArmedforces2 жыл бұрын
@@SoIDoNotForget I live in a rear in-law suite behind my landlords house. He has Spectrum services with premium cable, phone, and Internet. The coaxil cable also comes into my apartment and feeds a premium cable Spectrum box that he pays an extra fee for. I piggyback Internet services through his wifi from the modem and router in his house, but there's too much distance and interference (walls) to get a good signal. I bought a plug in wireless signal enhancer which made the signal bearable for very light Internet surfing, but I cannot stream videos or live sports. So my question is this: can I pick up a used modem at a thrift shop and make it work somehow in my apartment? Or is there anything else I can do? Thanks for any help.
@eileenlewis75282 жыл бұрын
If your paying to much I sell at& t and Frontier
@SoIDoNotForget8 ай бұрын
@@MasterArmedforces sorry I just noticed this message. I didn’t get a notification. I hope you were able to figure out which I’m assuming you did a year later. 🙏🏼
@republicofusa99032 жыл бұрын
Good video, I already know how to install this but I wanted to know what the kit comes with and your video is the only one mentioning this, thank you.
@SoIDoNotForget2 жыл бұрын
Your welcome!! 🙏
@thehotcheetoboy3 жыл бұрын
Not all hero’s wear capes! Thank you sir.
@SoIDoNotForget3 жыл бұрын
Thank You! 🙏
@alltimellow3 жыл бұрын
This is actually ps5 vs series x
@bassicallyraul52563 жыл бұрын
Then i have both
@Brawldockk3 жыл бұрын
Xbox is gay
@lieutenantzeus7403 жыл бұрын
@@Brawldockk Gaystation and PC are gay :)
@catwithinternetaccess13053 жыл бұрын
@@lieutenantzeus740pc is like xbox but better
@gabrielsedillo73092 жыл бұрын
Xbox is better then all
@lj773113 күн бұрын
I was sent the router only, no modem 😂 Thanks, Spectrum!
@SoIDoNotForget13 күн бұрын
@@lj7731 wooppss!! Such a bummer.😂
@SoIDoNotForget4 жыл бұрын
If this video helps you, please consider subscribe as a thank you or check out the commercial. Big Thanks!
@MrHotJohnson3 жыл бұрын
Doesn't help with the new spectrum devices can't set different password for 2.4
@drouxht-3 жыл бұрын
how do i set this up if i dont have the coax connector? i have the coax cable and yellow + power cables but no place to screw it into the wall
@SoIDoNotForget3 жыл бұрын
If you don't have a coax outlet or a cable coming out of the wall(coax) as I do, most likely you need to contact Spectrum to make the installation.
@drouxht-3 жыл бұрын
@@SoIDoNotForget how much will that cost? and couldnt i just strip the chord used for the power outlet and instal the coax myself or does it take special wiring?
@SoIDoNotForget3 жыл бұрын
@@drouxht- I'm not sure to be honest, but If Spectrum wants to do business with you, it should be free. That's just my thought.
@myodoom2 жыл бұрын
Great job! Thanks! It was so helpful. Very thoughtful of you.
@SoIDoNotForget2 жыл бұрын
Your welcome!! 🙏
@carloso5910official Жыл бұрын
You use that splitter if you also wanna connect your Receiver for Spectrum TV
@SoIDoNotForget Жыл бұрын
Yes, indeed.
@Tz_Lyrics24 Жыл бұрын
1 minute video and teach a lot thank you really helped
@SoIDoNotForget Жыл бұрын
You are welcome! 🙌🏼
@jon2paul2410 ай бұрын
Automatic trying to play Call of Duty 3 days and you just stayed me I got in the tournament and I almost won but I made it that's what matters also this is the best internet for uploading music I found out I uploaded my album my release in less than 5 minutes 20 songs that's incredible while I downloaded a video game as 120 gigs 25 minutes best there is
@SoIDoNotForget9 ай бұрын
Good to know!
@Wee1623 жыл бұрын
I received two cables in my spectrum kit - both black, one short and one long (vs your white and black). Is there a difference between them besides length?
@SoIDoNotForget3 жыл бұрын
As long as they are Coax cables they should be fine. I was hoping to get them in black instead of white. Good Luck!
@sixpackbinky Жыл бұрын
@@SoIDoNotForget should I have two coaxials? I only have one, I don't have any splitter .
@SoIDoNotForget8 ай бұрын
@@sixpackbinky one is fine.
@tmol2222 жыл бұрын
I had a spectrum bundle up til maybe 3 years ago. I never had both a router and modem. It was one or the other or it was a combo. I may have to go back to them. Frontier said today i can get up to 9mbps where i am, for $65+tax. Currently i'm just below 4, for about $39.
@SoIDoNotForget2 жыл бұрын
The router is to connect multiple devices via wifi, which add an extra $5 cost to the monthly bill. Yeah, it varies. I might switch to T-mobile since my 2 year plan is expiring next month and prices will rise from $49 up to $75.
@tmol2222 жыл бұрын
@@SoIDoNotForget I remember now i did only have 1 box. I also wasn't wireless at the time. Now i can use my laptop about 5 feet away from where the tv is, whereas before, i had to be about 25 ft away at my desk, closer to the modem. I also now have magic jack on my landline, which needs to be connected to the internet to work.
@tmol2222 жыл бұрын
@@SoIDoNotForget An ad i have says '200 mbps internet starting speeds (wireless speeds may vary)'. Any clue about how much they may vary or cost difference? I'm gonna call spectrum anyway, 😝 but i wondered your opinion. 😊
@SoIDoNotForget2 жыл бұрын
@@tmol222 I think cost could go to over $100. For instance I when to the library to upload something large and the speed at the library was 900 MBPS so if I would have done it at my house that would have took me 1 hour plus to upload, but it took me 10 minutes at the library. :) Tha's a tip.
@stoney3163 жыл бұрын
Is the internet and WiFi supposed to be faster with this new kit??
@SoIDoNotForget3 жыл бұрын
Mine is fast enough and I have the basic service which is $49.99. They actually offer faster internet at different prices.
@user-ox3dg2ji6x3 жыл бұрын
I don’t think I have where to connect the white cable in my house
@SoIDoNotForget3 жыл бұрын
If you don't, please contact Spectrum for installation.
@toddv3643 жыл бұрын
Sense spectrum did not have the forethought to ask if I needed a Wi-Fi router this kit is being returned. I can’t stand the incompetence of today’s corporations. Hello AT&T
@SoIDoNotForget3 жыл бұрын
Yeah, it's a little bit confusing. Especially if you order online. There is an option you have to choose, which adds an extra $5.00 to receive the router to connect multiple devices. They are probably assuming that some people already owned a router, which I believe some do, but is a small percentage.
@vjaguirre60443 жыл бұрын
AT&T is worse because their support doesn't give a damn Spectrum actually cares
@salad89902 жыл бұрын
AT&T is the absolute worst
@TheSokodelic3 жыл бұрын
Do you know how long the cables are that they provide in the box?
@SoIDoNotForget3 жыл бұрын
The one I'm using right now is about 8 to 9 feet long.
@ilovepizza82633 жыл бұрын
My phone connect to the wifi but there is no internet, how can I activate the modem if I don’t have internet to go to spectrum install web page?
@SoIDoNotForget3 жыл бұрын
You might have to use someone else internet in the meantime. Once you order the kit and installed it, you should go to spectrum.net/selfinstall to activate the internet.
@go-los444411 ай бұрын
What If you don't have a coax outlet
@SoIDoNotForget11 ай бұрын
If you don’t have a coax outlet, please contact Spectrum for the installation at not cost.
@go-los444411 ай бұрын
@@SoIDoNotForgetheard thank you
@SoIDoNotForget11 ай бұрын
@@go-los4444 🙌🏼
@hernand74662 жыл бұрын
I changed to this modem and router…. Internet is so much slower even after resetting both.. right after I switched, it became even slower
@SoIDoNotForget2 жыл бұрын
If that still happening please contact Spectrum, sometimes they have to do it from their ends.
@allygrim26582 жыл бұрын
My light is not turning soild and i’ve left is over night because it said it could take a while. Any idea why it’s not turning soild. My other one just shows a red light
@SoIDoNotForget2 жыл бұрын
I'm just seeing this. I hope you were able to fix it. You can reset them or disconnect them for 20 seconds and try to see if they turn blue.
@AV573 жыл бұрын
On a scale of 1-10, how much do you like the number 11?
@javiercruz2001 Жыл бұрын
I plugged in to 2 different coax connection in my apparent and neither seem to work after i continue to set up thru app runs 20mins to check then says connection not found
@SoIDoNotForget Жыл бұрын
It that's the case. You might want to contact Spectrum for reinstallation. In my case, they replaced the old cable all the way to the box.
@alexcollins87222 жыл бұрын
I don't have a coax connector in my house.. not really sure what to do..
@SoIDoNotForget2 жыл бұрын
If you don't have one. You need to contact spectrum to schedule an appointment for installation.
@lemonty674 Жыл бұрын
why is the router blinking red?
@SoIDoNotForget Жыл бұрын
There might be a problem in the area and I'm pretty sure Spectrum is working on it. Usually takes a few minutes to be back, or you can try rebooting both the modern and the router. If it takes longer than an hour please contact Spectrum.
@lemonty674 Жыл бұрын
@@SoIDoNotForget Thank you very much. The router turned solid blue after 10 minutes on its own. Thanks for letting me know
@SoIDoNotForget Жыл бұрын
@@lemonty674 Awesome!
@peterpalmer8645 Жыл бұрын
Hey everyone I've got this kit which as we see used a coax cord from the wall to plug into the modem. My problem is my apartment does not have coax from the wall- only has the small broadband internet data cord port coming from the wall. (The data cord one size down from an RJ45 Ethernet cable). Is there any way I can get my broadband data cable to plug into the modem? Any broadband data cable to coax adapter? Thanks
@bradyfrazier5029 Жыл бұрын
Were you able to find the solution to this? Asking for a friend. The friend is me.
@SoIDoNotForget9 ай бұрын
I hope you were able to figure out.
@BlongTreyLo3 жыл бұрын
Where can I get self install option? The online order for 1gig package doesn't show self install option. For real who wants to pay $200 to install some very simply steps
@SoIDoNotForget3 жыл бұрын
Usually all option are self install.due to the pandemic. Hopefully you were able to find out.
@fotochuck3 жыл бұрын
My kit did not have any coax cables. Ther only cable was an HDMI cable that plus into a HDMI port on my wall. Where do I pluh in the other end of the HDMI cable?
@SoIDoNotForget3 жыл бұрын
Hum, interesting. To be honest I'm not sure. This is the first time I hear this. HDMI cables usually are connected to the back of the TV.
@fotochuck3 жыл бұрын
@@SoIDoNotForget I have Internet Service only, no TV, no Phone. I'm in a new building, and my kit just arrived today. Thanks for the quick reply. Spectrum support opens Monday morning.
@ogluda84923 жыл бұрын
What is the black cable that you used at 1:00? Where was the other end plugged in to?
@SoIDoNotForget3 жыл бұрын
I don't have a coax outlet, this cable comes out the wall. I could connect it straight to the Modem but since it doesn't reach I use the splitter and the white coax cable to connect.
@Carolwollenburg5 ай бұрын
R. @@SoIDoNotForget
@Carolwollenburg5 ай бұрын
Next
@leahcoronel48603 жыл бұрын
Thank You!!!
@SoIDoNotForget3 жыл бұрын
Anytime!!! 🙌
@chancealexander83592 жыл бұрын
I did everything. So when I go to the website for them to activate, it keeps saying “6mins remaining” for checking my modem
@SoIDoNotForget2 жыл бұрын
I wish I can help you with this one. I hope you were able to find the solution to it.
@dalmav23012 жыл бұрын
Did you fix it
@kit10772 жыл бұрын
Got the same problem today after purchasing spectrum. Stupid things said 6minutes for an hour
@sixpackbinky Жыл бұрын
I just recently got the spectrum router I had my own before but now since I hooked up my new router the modem seems to have gone out now I have lights going all the way down with an ex in the battery. Does that mean the modem is no good?
@SoIDoNotForget Жыл бұрын
It might be a possibility that is time for a new modem. I think Spectrum supplies that as well. I got my replaced two years in.
@tomjames43334 ай бұрын
Lifesaver man it worked 1st try
@SoIDoNotForget4 ай бұрын
Happy to know!🙌🏼
@ZionDR12 жыл бұрын
I canceled my cable and when I did a spectrum service guy came to my place to take my old router (which I was told was 5g) and swap it with the WiFi 6 router which he said was better. Why do I need to plug in the coax cable from the router to the wall? I learned that it needs to plug in after unplugging it and having the router flash red.
@JJFlores1972 жыл бұрын
Because the coax cable is what provides you with internet access. Spectrum is a cable internet provider. They deliver TV and internet service through the coaxial cabling in your home. If you don't plug that in, your gateway won't have any internet service. That's why its flashing red.
@ZionDR12 жыл бұрын
@@JJFlores197 That’s what I was figuring but I thought some routers could just be plugged in without a coax cable being required.
@POLLOTROM3 жыл бұрын
How I am going online if I am installing internet?
@SoIDoNotForget3 жыл бұрын
Once you install the units and show blue light on them, you should have acces to it. Just log in with the network and password from the back of the router.
@yeti99612 жыл бұрын
I’m pretty sure we installed it like this, but our WiFi is now slower than when we used an older version. Any idea why? (I only found this video to see if I could find anything wrong with how we installed it) I think I should also mention that on the modem the internet light is blinking and on the router the power light is blinking. (The orange and green lights)
@SoIDoNotForget2 жыл бұрын
In regards of the speed try speedtest.net to check the speed. Blue Lights should be solid blue. If they are blinking, try disconnecting modem and router for 30 sec and connecting then again. Or reset both units using the reset buttons on both of them. Worst case of scenario call Spectrum they can also reset them remotely .
@tr-8r8322 жыл бұрын
I am in the exact same position how did you solve the problem?
@silverkage7172 жыл бұрын
@@SoIDoNotForget hey im contacting you late but what if the router light is blinking?
@SoIDoNotForget8 ай бұрын
@@silverkage717 sorry I just seeing this and others comments. You need to disconnect and connect the modem and router again. It will reset them unless there is power outage in the area.
@Haunttts Жыл бұрын
So Spectrum recently bought out my ISP and they sent this( the self installation kit) My question is the cord you put in the splitter the black one is that the one from your original internet provider?
@SoIDoNotForget Жыл бұрын
Yes, that should be from spectrum. This cord it could be a connection from the wall also. Mine didn’t have it at the time I made this videos.
@JasonHydrea3 жыл бұрын
I don’t understand. I ordered wifi from Dish TV but they say that their internet comes from spectrum. Now I have a modem and router from spectrum. I know how to connect almost everything. The only problem is that I don’t have a cable outlet in my wall like it says in the instructions. I don’t know where I’m supposed to connect it to. Am I supposed to connect it to the same thing that my TV box is connected to? Do I need to unplug the cable that connects my TV box just to connect the wifi? I don’t get it at all.
@SoIDoNotForget3 жыл бұрын
That's a good question. I'm assuming that the wifi connection is probably where your tv is connected but no sure to be honest. Unfortunately, I don't cable. But you know something, there is a splitter in the Spectrum kit like the one showing in this video. If you use the splitter you can connect the TV and the modem to the same outlet. Please try that.
@VmLuis3 жыл бұрын
What package of spectrum internet is in this video
@SoIDoNotForget3 жыл бұрын
Is the basic package, the one that costs $49.99 with the router included.
@JoelRodriguez-fn2xn3 жыл бұрын
What if i dont have a coax cable outlet? (I have an older home)
@SoIDoNotForget3 жыл бұрын
In that case, please contact Spectrum. They should be able to provide or install one without any cost I believe.
@JonJonMorales3 жыл бұрын
Spectrum never sent me instructiond... Thats why im here lol
@SoIDoNotForget3 жыл бұрын
Yeah!! :) 🙌🙌
@Mwousie3 жыл бұрын
Hi! I only signed up for internet, No cable. Do I still need the coax cable?
@SoIDoNotForget3 жыл бұрын
Yes, because that's how it connects the modem to the internet signal
@WesleyWyndam-Pryce Жыл бұрын
I have no coax outlet in my house. Wth? Am I just screwed? My last internet provider required no coax
@chocotokenxreturns6126 Жыл бұрын
Thank you so much!
@SoIDoNotForget Жыл бұрын
You are welcome!
@Reaper7866511 ай бұрын
if your worried about setting this up then you don't need internet.setting that up isn't your problem if you want to hardline everything you have to run cables that's the part the cable company use to do now they say you have to cause they don't do it anymore.
@SoIDoNotForget9 ай бұрын
word!
@FernandaLima-qd8gm2 жыл бұрын
How did you connect your coax cable? From a wall???
@SoIDoNotForget2 жыл бұрын
Yes, there should be a connection(outlet) on the wall or a cable coming from the wall.
@FernandaLima-qd8gm2 жыл бұрын
@@SoIDoNotForget what if it still doesn’t work?? I have a connection coming thru my wall but nothing. It’s just blinking blue after thirty mins
@SoIDoNotForget2 жыл бұрын
@@FernandaLima-qd8gm I hope you were able to figure out. When that happend, I usually reset both units by pressing buttons in the back.
@phineos32842 жыл бұрын
My original one used to go super fast during games and downloading and the power cable broke somehow and I got a new one today I installed it and it’s extremely slow and took forever to even open up a browser what should I do
@hernand74662 жыл бұрын
Yea I got mine yesterday. It’s slower. If you check with your xbox/PS4 it tests you the speed
@SoIDoNotForget2 жыл бұрын
Not sure what really is going on. It happens to me too. I had to call Customer Support so they can reset them from their ends. It kinds of slow don from time to time.
@cristakatsumi85153 жыл бұрын
Thanks I’m getting the Box kit today. 😅🤞
@SoIDoNotForget3 жыл бұрын
Awesome!
@donmarcos57823 жыл бұрын
After I connect everything do I have to do anything else
@SoIDoNotForget3 жыл бұрын
Yes, you need to go online to spectrum.net,/selfinstall, and activate the service.
@myopinionpal8880Ай бұрын
I have the same Router and Modem where is the WPS button to connect devices without using a password? My Modem has what looks like a WPS button on the front at the bottom with the circular arrows and also on the same button on the back that says reset so if the button on the front of the unit is a reset button as well how can I connect devices without resetting the unit?
@SoIDoNotForgetАй бұрын
Hello, you can connect both of them with the yellow ethernet cable. Also after that, if they do not connect you can sue the rest buttons. The modem has it on the front and the router on the back. It will take a minute to reset.
@myopinionpal888019 күн бұрын
@@SoIDoNotForget I don't think you understand what I want to do. The yellow ethernet cable is connected to both the Router and Modem. What I want to do is connect different devices wirelessly using the WPN feature without having to put in a password. I have a security camera that I have been trying to connect it online but having problems doing it. It would be much easier to connect it to the system wirelessly using the WPS button. My Modem has what looks like a WPS button on the front at the bottom with the circular arrows and also on the same button on the back that says reset. I was told that both WPS buttons on the front and back are reset buttons and if I pushed either one of them will reset the Modem back to factory settings which I don't want to do.
@1995RangeRover Жыл бұрын
Thanks so much!!
@SoIDoNotForget Жыл бұрын
Your welcome!
@shaun91562 жыл бұрын
Yea spectrum monopoly instructions blows. Thanks for the video.
@SoIDoNotForget2 жыл бұрын
Anytime!!
@WatchfulHunter3 жыл бұрын
Spectrum is a monopoly in Lakeland, Florida. Xfinity is not an option. Switch from what? Spectrum charges double ($50) what Xfinity does ($25) for monthly Wi-Fi and the Mayor of the City of Lakeland doesn't seem to care.
@SoIDoNotForget3 жыл бұрын
I'm in CA we don't have that many options. They charge$49.99 for the first two years and then they going to raise the cost 20%. For now, is a good deal but I'll look into another option when the time comes.
@robertroland5292 жыл бұрын
They gave me minimum instructions of one page.. Ikea would have done a better job!
@SoIDoNotForget2 жыл бұрын
:) I'm glad this video was helpful. 🙌
@robertroland5292 жыл бұрын
@@SoIDoNotForget it was very helpful. But to make sure that I don't screw up any of the equipment, I'll get the ones that know more about this than me.
@yiwang1340 Жыл бұрын
Hi, when you sign up the spectrum internet service, do they provide free modem and Wi-Fi router or they just give you the modem only?
@SoIDoNotForget Жыл бұрын
Yes, they are free. However in order to get them both for free while signing up you need to select an option that will add an additional $5 a month to use the router that way multiple devices will connect to the internet. Otherwise, you will only receive the modem. If you didn't, you need to contact them to add it to the bill, and then they will send you the router.
@stickboianimations22737 ай бұрын
It keeps saying error
@SoIDoNotForget7 ай бұрын
Hello, I hope you were able to make it work. Reset them both unit will usually works unless there is a power outrage happening in the area.
@will-i-amT63 Жыл бұрын
Ok it shows you how to connect wifi unit but how do you connect router and modem to cable box ?
@SoIDoNotForget Жыл бұрын
I'm not sure, to be honest. The first thing that comes to my mind is that on the back of the router, there are several ethernet connections that can be used to connect multiple sources. The other thing is to use a splitter, so the signal that comes from the outside goes to the modem and the other one goes to the cable.
@NYislanders532 жыл бұрын
What does a solid red light mean for the router. And why is does my modem have a white online light that blinks slowly
@SoIDoNotForget2 жыл бұрын
That the signal in your area might be down for a bit. If it takes longer than an hour or so you might want to to call Spectrum or rest the units.
@guilladogui825911 ай бұрын
why if we dont have the cable outlet on the wall? are they installing that ?
@SoIDoNotForget11 ай бұрын
If there is no cable, there should be a connection(outlet) on the wall. If there is not an outlet, Spectrum will install it free of charge.
@DeejaayMrEd Жыл бұрын
So where does the white cable go to outside ???
@SoIDoNotForget Жыл бұрын
The white cable goes to a box on the back of the house and then to a poll.
@anacastronava853 жыл бұрын
I Have a Spectrum Wi-Fi At Home 10 out of 10 Because The Spectrum Wi-Fi has Too Fast Speed Spectrum your a best
@SoIDoNotForget3 жыл бұрын
🙌!
@samuelgonzalez-tovar39362 жыл бұрын
Do I need both of these things or just the modem?
@SoIDoNotForget2 жыл бұрын
The modem is to connect to the internet with an ethernet cable but if you want to use the WIFI you need the router, that way you can share with multiple devices such as cell phones, TV, computers, etc.. and share with friends or family that visit you.
@mohammednaji29353 жыл бұрын
Do you need both the router and the modem or the modem will be enough?
@SoIDoNotForget3 жыл бұрын
Technically Just the modem. The router is to connect multiple devices such as wireless. Tv, computers, cellphones, printers, etc...
@jorgesalto4293 жыл бұрын
Same my didn’t come with one
@aybreezy98402 жыл бұрын
@@jorgesalto429 fr my didn't come as well
@jorgesalto4292 жыл бұрын
@@aybreezy9840 Fr you need to buy one
@aybreezy98402 жыл бұрын
@@jorgesalto429 nah im refunding. how they only gonna bring me the modem and not the router
@hectoralejo45534 жыл бұрын
Wait do i need a router, mine only came with modem
@SoIDoNotForget4 жыл бұрын
Yeah, the router is if you want to connect multiple devices at once. You can always call Spectrum and explain. They might send you the router also.
@yoboi21xd905 ай бұрын
If i reset the router and modem do i need to reactivate them by using the app
@SoIDoNotForget5 ай бұрын
No, just wait for a minute and the lights should turn blue again. If they don't, it might be a signal outage in the area. You might have to wait a bit for the service to be restored.
@alfonsopeza47433 жыл бұрын
Thats a pain in the neck att only gives you one router so its ease to install now i have 2 damn boxes ???
@SoIDoNotForget3 жыл бұрын
I feel you. That is something I've been thinking about it but It's not that complicated, just plug them both to power and link them with the yellow Ethernet cable and you should be ready to go.
@alfonsopeza47433 жыл бұрын
@@SoIDoNotForget the problem is that i used to have direct tv so i cant conect the coax cable and now i have an spider web of cables agghhh
@SoIDoNotForget3 жыл бұрын
@@alfonsopeza4743 Oh, I see. Good Luck!
@davidotto16113 жыл бұрын
You can buy you're own router/modem combo if having 2 boxes is too much for you
@shamada12 жыл бұрын
I dont have a cable to connect it anywhere in my wall do I need to put it I have the actual cord but no where in the wall to put it
@SoIDoNotForget2 жыл бұрын
It's either an outlet or a chords coming from the wall, If there is none where to connect the cable, you might need to call spectrum for installation.
@kadeyshabrown68018 ай бұрын
Do anybody knows what’s the name of the silver piece he use to connect that white cable and black cable at 0:54 called? PLEASE RESPOND BACK AND LET ME KNOW !!!
@SoIDoNotForget8 ай бұрын
Hello young man! :) It's called a barrel splitter or coaxial cable splitter here is a link. amzn.to/4atWztR
@banban52043 жыл бұрын
Why is my light red
@SoIDoNotForget3 жыл бұрын
Double check connections, also you can reset both units. Hopefully that solves the problem.
@Cronyth3 жыл бұрын
What router type is this? Because I have it and I’m trying to figure which brand of spectrum it is
@SoIDoNotForget2 жыл бұрын
Sorry I skipped this comment. It saids "Spectrum" on the new ones.
@Rv.2012 Жыл бұрын
Thanks helped a lot
@SoIDoNotForget Жыл бұрын
You are welcome!
@brandonchavez1607 Жыл бұрын
What if I don’t have a cable outlet for the Corax cable?
@SoIDoNotForget Жыл бұрын
In my case, there was a cable coming out of the wall. If you don't have the connections please contact Spectrum for installation. 18332676094
@brandonchavez1607 Жыл бұрын
@@SoIDoNotForget they came and it was totally free thanks dude
@talo9030411 ай бұрын
Wait. Spectrum instructions tells me not to connect router and modem. First step is only the modem. But it doesn’t work. Let me try it this way
@SoIDoNotForget11 ай бұрын
I hope it went well.
@Nothinghere5 Жыл бұрын
So there has to be a coax cable in your unti? Not like a “wireless” unit asking because trying to determine if I need a tech to install coax cable?
@SoIDoNotForget Жыл бұрын
Sometimes the coax cable is actually on the wall as an outlet (for coax cables) if not. Please contact Spectrum.
@Nothinghere5 Жыл бұрын
@@SoIDoNotForget thank you for your reply. I do see a black coax cable that’s connect to the cable services but I do not see a white coax for internet. Spectrum sends out self install kits but in my case I’m assuming they might schedule a technician. I’ll call them. Again thanks.
@miiguelm303 жыл бұрын
My modem looks a lot older than that one and I just got it today. Should that matter or as long as the router is new? I bought my own router
@SoIDoNotForget3 жыл бұрын
Not sure but I'm more leaning to it doesn't matter, because it's a modem and a router however the modem and router that I have, are specifically from spectrum. If you encounter any problem they might be able to help you.
@viperomen9142 жыл бұрын
Every couple of years or months you can just ask them if they have new equipment or just call and say your wifi is slow they will let you know they have new equipment😂 works all the time
@christopherspence77263 жыл бұрын
Do you need the white cord if you aren't running the cable
@SoIDoNotForget3 жыл бұрын
You do, to connect your modem to the wifi. Some people have outlet wifi others like me have a cable that comes from the wall.
@user-iu6lz8bx8q5 ай бұрын
the red light means no internet cable is not connected but no internet
@SoIDoNotForget5 ай бұрын
That's exactly what it means.
@chfelinasol99282 жыл бұрын
Thank you so much🙏❤
@SoIDoNotForget2 жыл бұрын
Your vey welcome!🙏
@-lastdyingbreath4268 Жыл бұрын
What if I don't have a coax plugin thing? Is it over?
@SoIDoNotForget Жыл бұрын
If it is not a cable should be as an outlet. But if neither of both are there, please contact Spectrum for a free installation. They should do it almost the next day.
@Daniel-zl2qq3 жыл бұрын
Do I need to connect the coax cable?
@SoIDoNotForget3 жыл бұрын
Yes, connect it from the wall to the modem.
@beto46173 жыл бұрын
I dont think i have that at my house
@terryloves252 жыл бұрын
@@beto4617 i thought it came with it because mines definitely not in my boxes
@viperomen9142 жыл бұрын
@@beto4617 yeah they have to run it from the power lines outside into your house for the first time if you don’t have that cable that’s pretty much the wifi😂
@melissawilliams87753 жыл бұрын
What if I plug everything in and my router light is red
@SoIDoNotForget3 жыл бұрын
Sometimes you have to wait for a moment. If not, You can either repeat the process of connecting or resetting the units.
@cindycontreras28697 ай бұрын
🎉🎉🎉🎉🎉NEWEST COMMENT WOOOO🎉🎉🎉🎉🎉🎉🎉
@SoIDoNotForget7 ай бұрын
Thanks 🙌🏼🙌🏼
@TheGoldenComet2 жыл бұрын
I didn't get a router with my box. I only got the Modem from Spectrum for some reason. What do I do?
@SoIDoNotForget2 жыл бұрын
I think the reason why is because, they offer a wireless connections to multiple devices for extra $5 a month(which includes the router) and needs to be selected before placing the order.. Call them 18332676094
@SoIDoNotForget2 жыл бұрын
Upgrade the plan to add the additional $5 they will send it for free.
@SoIDoNotForget2 жыл бұрын
Upgrade the plan to add the additional $5 they will send it for free.
@chrissydoodle65511 ай бұрын
This router and modem has been such a pain since we've got it a few days ago. Won't hold any connections to game console. Lucky if I get an hour of game time before they have to be unplugged or power cycled. We're getting a different modem and router and probably a new internet provider too. This has been a nightmare with this modem and router specifically.
@SoIDoNotForget11 ай бұрын
I’m sorry to hear that, Such a bummer. I hope you guys can figure out.
@paigemiller95763 жыл бұрын
is the modems cord the ac/dc adaptor or the switch mode power supply?
@SoIDoNotForget3 жыл бұрын
The modem's cord is the power supply. Not sure if I answered your question.
@twon27273 жыл бұрын
How do you get the kit does it comes when you order?
@SoIDoNotForget3 жыл бұрын
Yes, it comes with the order. You can do it online or calling Spectrum. Just make sure you select the option which states to use wifi to multiple devices, which is $5 more for a total of $49.99 a month for 2 years. I think but no 100% sure, if you don't select it, they send you only the modem and no the router.
@iso_ish3 жыл бұрын
@@SoIDoNotForget ohhhh so that’s why I don’t have a router. So I’m gonna go to best buy and see if they have a router.
@D1analiz3 жыл бұрын
What if i dont have no where to connect the coax cable?
@D1analiz3 жыл бұрын
Like i dont have a cable outlet
@SoIDoNotForget3 жыл бұрын
@@D1analiz In that case, you need to contact Spectrum. I'm pretty sure they will send a technician to install it.
@georgecastillo52873 жыл бұрын
What about the tv
@SoIDoNotForget3 жыл бұрын
are you having problems connecting to the TV?
@abhishekbolar97603 жыл бұрын
The blue online light keeps blinking and doesn’t turn solid blue . Any solution?
@SoIDoNotForget3 жыл бұрын
Restart both units by disconnecting them. Also, you can reset them. buttons in the back and front.
@AntiDeepState2 жыл бұрын
I just got one myself, and it came with TWO yellow cables and is missing the coax cable. Thanks spectrum! You rock! And even better, the spectrum support call center are a bunch of muslims that you cant understand & dont know what theyre doing !
@SoIDoNotForget2 жыл бұрын
Ah man, such a bummer! I hope these people can help you out asap.
@redrevalations86992 жыл бұрын
is hidden in the box
@xbox70773 жыл бұрын
What if your house doesn't have a place for the coax cable to go then what do you do
@SoIDoNotForget3 жыл бұрын
Sorry for the late response. In cases like this should call Spectrum. They should be able to install the conection for you.
@rodolfoayalajr.85893 жыл бұрын
Have it. Temple Terrace Florida.
@SoIDoNotForget3 жыл бұрын
??
@edwincorea25492 жыл бұрын
What happens if direct tv took out your coax cable connection
@SoIDoNotForget2 жыл бұрын
if they did, Spectrum need to reinstall it. Please call them for the installation... 18332676094
@joejoejoeil31653 жыл бұрын
My box didn’t come with instructions lol
@SoIDoNotForget3 жыл бұрын
;) You are in the right place.
@Ralphie50232 жыл бұрын
Clucks cables put it in gello part and the madum ?
@SoIDoNotForget2 жыл бұрын
Check this video. kzbin.info/www/bejne/pnnZdaV6j8iVrpI
@optimagroup11 Жыл бұрын
Hi, I have the hitron e31n2v1 modem, installed by Spectrum. What kind of Ethernet cable would I need to connect to my Dell 5579 laptop directly to the modem? About ready to start recording videos for a KZbin channel, to help people with their health, all aspects, including external factors like stress, environment, body-mind-spirit generally. Excited, have written a bunch of scripts for my episodes. I'd appreciate any guidance you could give. Thank you in advance! SoCalFreddy
@SoIDoNotForget Жыл бұрын
Hello, if your internet is up 100 MBPS Ethernet cable Cat 5 or Cat 5e is good enough. Enjoy and have fun! Best!
@zanefarrar84173 жыл бұрын
why do you need the coax cable??
@SoIDoNotForget3 жыл бұрын
Because I want to place the units a little bit farther than the connection is. Besides I don't have an internet outlet, I have a black cable coming out of the wall to connect to the internet.
@jessicatorres10823 жыл бұрын
@@SoIDoNotForget where can I buy that black cable for the wall or what it it called?
@SoIDoNotForget3 жыл бұрын
@@jessicatorres1082 The black cable that comes from the wall could be a coax outlet. Meaning, In my case there was not outlet, it was just the black cable coming out of the wall. In some cases, all you have to do is connect the white coax cable to the internet outlet.
@jessicatorres10823 жыл бұрын
@@SoIDoNotForget Thank you for replying in my case my wall has an outlet but I can’t install a coax outlet plate. What can I do?
@SoIDoNotForget3 жыл бұрын
@@jessicatorres1082 Hum, usually if you have an internet outlet, you should be able to connect it directly without using the splitter. Meaning the while cable should be connected from the router straight to the wall. I hope I'm understanding your situation.