How To Install Whirlpool W10712395 Dishwasher Upper Rail Rack Kit (AP5957560 W10350375 W10250159)

[@victoriaj.palmer6697]

HUGE HELP! Dishwasher connector to roller broke on both sides or the dishwasher bracket and I ordered the new parts and THIS VIDEO was a life saver since Thanksgiving if almost here! Thank you soo much for such a wonderful instructional video!!!!

[@Dawn-tv1bk]

Whirlpool should seriously hire you to do all their videos and compensate you for this one as well. Thank you is not enough to express my gratitude. ❤

[@synthetikchad9939]

That was literally the best explainer video I've ever watched. The kit I bought came with paper instructions and there is no way I'd have been able to do this without your video. Thank you! You saved me hours of aggravation and possibly calling a repair person.

[@MrJupton1]

Totally Agree! Couldnt have done it without this video, Mine had NO instructions. Thanks

[@Pwolfe004]

I am fully backing up this comment. Thank you so much for your video! This one out of many was the only one that helped.

[@UltimateSwordsmen]

Super easy and helpful! Thank you so much

[@mgratama]

The paper instructions were useless, especially compared to this video 😂

[@komaldesai8281]

Absolutely agreed, this was a life saver!

[@greenshields13]

I usually don’t comment on KZbin. I bought this part set. came with no instructions. This saved me hours. I did the repair in under 10 mins. Thanks so much!

[@UltimateSwordsmen]

I guess multiple people are going through this 😅 this video was super helpful, can’t believe I found a video that actually had everything explained properly. Well done!

[@maulsrevenge]

Yes we are!

[@WagnerGroup-iy6gr]

@@maulsrevenge but imbeciles didn't resolve problem those wheels are on the plastic clips again

[@MaryWikene]

Even three years later you are still helping people with tackling this problem. Thank you so much for posting this video.

[@TheGizmoGarage]

Glad it helped.

[@fatstacksmax]

​@@TheGizmoGarageez install thanks to you

[@degenviking6068]

Thanks a lot for this detailed instructions, Whirlpool should learn a lesson or two and compensate you for this. Great job!

[@illens08]

They're more likely to sue than compliment.. you think they want us being able to fix things ourselves?? 🤔 😂 I do agree on the critique, excellent tutorial.

[@perryparsons8144]

Thank you, this was a perfectly paced video and very easy to follow.

[@richalexandersen5524]

Agreed. Great job. Thanks for making this video. You made me feel like a pro, and I’m not. 😁

[@davidgardner7385]

Listen to this guy. He's got all the details you need for someone who hasn't done it before.

[@abcdceese]

Li, you are a lifesaver!!! instruction sheet included with parts was terrible. I was ready to burn my entire house down and start over until I found this video, calm and concise and slowly walked me thru the repair steps. Thank you

[@KimYarrington-zh1oq]

Thank you VERY much for your extremely easy to follow and detailed video! I’m a single woman who has to do as much repairs and improvements my self as possible. I was able to complete this and haven’t dishwasher back in use quickly! Thank you!!!

[@bobs.7221]

Thank god for you instruction. One of the wheels on our Whirlpool broke, while the rack was full, exactly one month after the warranty ran out. Made this job a piece of cake. Thanks!

[@melindahaley8837]

Thank you so much! I am 67 years old and because of your video I was able to do it! Great step by step instructions!

[@MrRogerraymond]

Awesome instruction video. I probably would not have known where to start. Thanks

[@francinelagman8396]

From someone who is challenged in the handywoman department, I compared stock parts to these replacement parts and was instantly overwhelmed. I was about to return the replacement parts, when I searched YT in a last ditch effort. I’m SO THANKFUL I found your video!!! I followed your video to a tee, pausing with each step. Very clear and concise directions. And I’m so proud of myself for being able to replace this on my own(with your virtual guidance, of course)! Thanks for making this video!

[@Meve-r9f]

After 20 minutes on the Whirlpool site trying to figure out which part I need for this itty bitty wheel and still no answer... THANK YOU for solving the mystery. Amazing video and very much appreciate the link to a reasonably priced replacement part!

[@robcaldwell202]

This is great! Key for me was when he said the replace kit IS correct and an improved design. The original looks nothing like the replacement kit. Great step by step tutorial. 👍

[@bradleytoms1714]

WOWWWW. I’ve watched a few videos on how to repair the upper rack. I was about to give up, thinking that I had purchased the wrong part. BUT THIS VIDEO was the most clear detailed that allowed me to follow you step-by-step. Very clear. Very detailed. Encouraging. Thank you. You have set the bar for DIY videos. SUPERB. EXCELLENT.

[@jessi1773]

This was honestly such a fantastic video. Our top wheel broke 6 months ago same exact problem and I purchased the exact same plastic part to replace. It didn’t even last 6 months and broke AGAIN. So when I watched this video, I ordered the new steel replacement parts. My whirlpool dishwasher was just over a year old and it cleans the dishes well but what a terrible cheap plastic part. Fingers crossed that this steel one will hold up better. Didn’t even read the paper instructions, I just followed the video. Thank you so much for your help. You saved me a lot of money.😊

[@BLDR2271]

Started at The Parts Select video and immediately started scrolling through Comments there when I realized they just start at the installation of the part they sold ya' - they could literally give a [bleep] if you can get the old part off; saw a reference and link to this video. Sir, I sincerely thank you for helping me out of an anxiety attack, a replacement rage incident, and giving me the most complete, simplistic and calming instructions on how to easily replace the part.

[@susanflack4751]

A complete visual tutorial which not only erased my anxiety but gave me the confidence that the process would be easy & it was. I am thankful and elated. My dishes can be washed in the dishwasher again. Oh happy day. ❤

[@kbamoroso]

Thank you so much. I almost returned the part they sent me because I didn't expect it to be metal. You explained how that is the right one. Your explanation was great and much better than what the parts place sent me. Couldn't have done it without your video!

[@davidrensberger3823]

In June 2022 I had to replace the right side. I wasn't smart enough to just do the left one at the same time, and Christmas 2023 it broke too. But I was smart enough to save the link to this video! You break it down and take it step by step, which is just perfect. I actually like that you don't seem like a pro repair guy, just somebody who figured it out and shares with others. You're the best!

[@MattGinNY]

Thank you for this. I just followed your instructions and completed the job! My advice. Watch the whole video and then use the video as you do the job. What's missing from the video? Taking the rack out and that process...which is easy but requires you to remove two tabs. The other thing...make sure you are installing these new parts on the right side of the rack. Look closely and you'll see the water connection that faces back of compartment. Thank you again!

[@conoverworkshops1486]

Thanks for a most helpful video. The job is not exactly intuitive and most folks would not grasp that the metal part hat be woven into the basket and the plastic parts then attached. The tabs on the plastic parts are a one time snap together and do tolerate being taken apart well so it needs to be right the first time. You saved so much trial and error.

[@kelleyrussell6284]

Honestly the best instruction video I have ever watched. I ordered my part from a third-party and it did not come with an adapter. I improvised with a small flathead screwdriver and a rubber band.

[@raviolidude75]

The Amazon parts I purchased came with really difficult instructions to understand. This video was extremely helpful. I finished within 10 minutes, watching the video at the same time I was replacing the parts. 🎉

[@Herbile7]

I want to express my appreciation for this video. It helped trivialize the whole thing. Thank you for putting this up for us.

[@Jammie-7]

Three years later and still super helpful! We couldn't have done it without you, thank you so much!

[@TheGizmoGarage]

I can't believe it's not a recall.

[@celineethier9363]

Wow - I am so grateful to you. I was quite surprised when the parts did not look like the ones that were on the rack to begin with. You explained it clearly and I was able to get this task off my list. You’re the best!

[@armandlecomte8334]

Best instructional video on the topic. I cant imagine how someone gave this a thumbs down. I hope they just pushed the wrong button

[@danieldoucet1617]

It may have because of the background music. It's pretty terrible, too loud and really distracting.

[@cynthiajames8465]

@@danieldoucet1617 I liked the music

[@johannvandenberg8634]

@@cynthiajames8465 I too liked the music. And the video was great. Thank you!

[@eddypeterson5251]

I agree with the previous user’s comments. I really liked that you had to remove the plastic parts like I had on my dishwasher. It was so helpful. I had watched the directions provided by a replacements parts company. Their directions did not have the level of detail that yours did. You made this job doable for me. My kit didn’t come with Star torque wrench T15. I had one in my tool kit luckily. Thank you for the music that kept my blood pressure down and for taking the time to do this for everyone.

[@vkat4167]

Thank you very much! The dishwasher is only 2 yo but the upper rack got broken. I ordered parts, but without your video it would be clastrof-ck to replace the holders, your video helped a lot! Thank you for step by step instructions 🙏🤗

[@whymedude88]

Three years ago, and still just as valuable today! Thanks so much for the video. I can’t even tell you how much the video helped me put everything together. I was struggling to say the least, and definitely couldn’t have figured it out, if It wasn’t for the video. Have an amazing day !!!

[@michaelh3427]

Nice video which I first used 3 years ago when I installed these rack parts in my old 2015 Kenmore Dishwasher, made by Whirlpool. I replaced that Kenmore dishwasher last year when I bought a new Whirlpool. I removed and saved these parts when I disposed of the Kenmore when I noticed that Whirlpool was still using these same style flimsy plastic parts. After only one year the new Whirlpool plastic wheels broke off and I just installed the 3 year old replacement parts in the Whirlpool. It appears that Whirlpool, rather than improve their hardware, has made it worse. The Kenmore at least lasted 5 years before I had to replace these parts

[@toniquinn3440]

Thank you as a single 56 year old I was freaking out. You made this so awesome for me complete. I did not have that little screw adapter T15 in my kit, it was missing, lucky enough I had a Stanley fat max set gifted to me a few years ago...lol...first time I used it. Thank you for making my Saturday morning a happy one. Yippie so happy I can learn this stuff on you tube

[@MovingThroughtheTarot333]

ATTENTION:::YESSSS Thank you so much- this was so helpful and I couldn't have done it without you. Please know that the tall center adjuster part of the wheel base needs to fit into the FIFTH rack space from the back, not the fourth as stated-- I couln't close my washer. I just finished making the adjustment and it was a breeze thanks to your video. thank you for the great explanation. so happy to have my top rack working again!

[@billlane9251]

My wife wanted a new dishwasher because the rack was shot. Thank you for the great job of explaining the process. You saved me a bunch of money. I also liked the music.

[@LouNadeau]

Thanks so much. Great video. Couple of thing for others doing this job. (1) My set of amazon did not have the driver that could be used with a Phillips and it the screws in mine were T20. (2) Mine did not snap where he clipped his finger, but it was secure. The video here is clear on how you can make sure it's secure. Once again, thank you!! This video turned 30-40 minutes of deciphering the inscrutable directions that came with it into 15 minutes. Appreciate your detailed approach.

[@burnsr478]

Fantastic instructions! Only wish I'd seen your video before I ordered the replacement kit because your link to Amazon would have saved me about $20. Thank you!

[@billdraper525]

Li - you are da bomb dude. You really have a great way of explaining things and are down to earth as you do it. You helped me out tremendously and now wifey is no longer mad her dishwasher rack is broke. You are a great marriage saver! Thanks my man - you are the best!

[@TheGizmoGarage]

I'm glad I've saved another marriage though this video :)

[@rpedleyjr]

​@TheGizmoGarage My wife is really happy today 😊

[@1ambulator]

Great job. I used your video and was successful. The new kit from Amazon ($30) in Apr. "23) is slightly different, but, it is so similar it is nothing to worry about. There are a few tabs that need to break off to get the old rack support out. I would suggest a mention or video of how to get the rail stops off to take the rack out of the washer. Without this video it would have been impossible. Took me an hour and 15 minutes.

[@kenwaldmann]

Thank you! I successfully completed this parts replacement project, and couldn't have done it without your instructions. (BTW, my kit from a third party did not include the Torx screwdriver adapter. It was good that I happened to have a Torx T15 bit on hand to install the screws.)

[@LizaHeer]

Same here on the bit adapter.

[@adailyllama4786]

The kit I purchased did not include instructions and am very happy to have found your instructional. Simple, straight forward and it went together without a hitch. Thank you!

[@daveb8898]

This should be the standard for all how to videos. Clear, concise, easy to follow along. You my friend saved me one big headache from the garbage “instructions” this kit came with. Thank you, thank you, thank you!

[@jeremywollard]

Great video. This is my second whirlpool dishwasher that has done this, same part issue with the wheel housing breaking and same replacement. It is only two years old, whirlpool shouldn’t be selling new dishwashers with this known problem for years!.

[@susangilbert1759]

The instructions were great and SO much better than the kit manufacturer's instruction sheet which was horrible. The only issue I have is that the height adjustment doesn't work at all and I'm stuck on the lowest height. Not sure if there was a step I missed when I insert the lever piece or if possibly the kit I got on Amazon just isn't as good as the one you installed. But at least the rack isn't about to fall off! Thanks for taking the time to do this.

[@patrickatagi2414]

I appreciate the little details and instructions. Without them, it would have been a disaster with broken tabs and misalignment. May seem small and trivial, but the little 'catches' we're very helpful. Thank you.

[@msgincproperties]

Thank you soo much for your video. I lost the same wheel, I already ordered the kit and could NOT read the directions because they were blurry. With your video I knocked out the change in about 10 minutes. Thanks again

[@robindelargy7783]

My dishwasher warranty company sent me the part and the link to this video. You made this very simple to do. Thank you!

[@robertleyva2633]

Your video was very informative and very well done.

[@kristidmorrison]

BEST INSTRUCTIONAL VIDEO EVER! I received the Replacement Kit directly from Whirlpool under warranty... all the pieces, but NO instructions at all. So thankful to have found your video, as there's not a way in the world I'd have ever figured this out ! Thank you so very much. Subscribing to your channel, too. You are an EXCELLENT instructor. Now I can use my dishwasher again. Thank you! [My opinion but sharing anyway. It is that all original Whirlpool dishwasher purchasers should receive this replacement kit free of charge, as the need for it is an acknowledged Whirlpool design flaw. Making a purchaser pay a 3rd party $45 to $55 is NOT adequate customer support.]

[@jesseholloway7110]

Thanks! My replacement parts did not have directions and was totally different from the original parts. Thankfully, you put together this easy to follow video and saved me a huge hassle.

[@AT-qu1ek]

Mr. Fan, THANK YOU for this video!!! Just ordered a replacement kit which came with no instructions for disassembly and useless instructions for assembly. Watched your video and it was a snap. THANK YOU!!

[@MrPotbelliedstallion]

Great job! Easy to follow along, and explained very well. The only gripe I have, is that I waaaay overpaid for the parts. I wish I would have seen your video before I purchased from whirlpool! Thank you!

[@jagadishdhanraj]

Thank you for the video with detailed steps. Extremely helpful. There part that I ordered from Amazon now is around $32 and the my Phillips screwdriver worked without any adaptor. Please be careful with the end pieces of the rail when removing the upper tray(I broke one of them while getting the tray out) I need to see if I can get the end cap) The product doesn’t come with end pieces or caps once you install the dishwasher tray back.

[@jefflye8679]

Spot on! I didn't notice that the TOP tabs of the "don't fall out" clips go outside, so mine was binding at first. But this was amazing!

[@sureshg10]

Excellent explanation with step by step guide. Without this instructions it is not possible to install by myself, even whirlpool didn’t provide any instructions in the box, so bad. Thanks for the video.

[@marvel054]

Received the assembly kit with no instructions. Followed your video step by step and everything went perfectly. Even bumped a finger while dismantling the old assembly. Thank you very much. Well done!

[@jbucks166]

Perfect 👍, when I opened the box I was confused. None of the parts matched the old ones, without this video I wouldn't have been able to get it done. Great Job!! Thanks so much for taking the time to make this and share. Thank you!!

[@billkeenan4500]

Worked like a charm! I was able to replace both sides in less than 1 hour. Instructions were clear, concise and well paced. Thanks!

[@Eighty8Music]

YOU SAVED ME!! Thanks so much for this. ! I had parts but no idea what to do. And now the wife is impressed!

[@rcommins]

Thank you for this video! The written instructions that came with the kit would have had me screwing around for an hour! I replaced both sides in less than 10 minutes. Thank you!!!!

[@michaelrosenow4239]

GREAT video...! I received my kit directly from Whirlpool under warranty. It came in about 10 days with no instructions. So your video was key. Myself and my two young helpers (6 & 4) were very excited to get started. We took both sides apart and when it came to securing the cover... we THEN realized they were not included! Of course, we did this on a Saturday... meaning there is no one to call until Monday. Frustration level is definitely elevated. Nonetheless, I installed it without the cover and will run it, as per usual until the cover comes and then install it. Thanks again for your video!

[@ingridcooper2378]

Great tutorial, very easy to follow! Don’t think I would have figured it out without this ☺️. Thank you! This made it a very quick fixit job for me!

[@JamesJohnson-qq6hh]

Great job with this video. The parts came with zero instructions. I had no idea how it was supposed to go together, since it is a total redesign of the original parts. I had assumed they'd sent me the wrong kit. I watched this video once and that's all it took for me to see how to fix my dishwasher. You saved the day for me, Gizmo.

[@JeremyBachmann]

thank you for this. Exactly what I needed for the job. Parts came with zero instructions and, like you said, the new parts look completely different.

[@anamariacorrea3160]

Thank you so much! You save me too much time that I spend washing dishes by Hand for this problem until today

[@TheGizmoGarage]

You are so welcome!

[@juliusbutler2278]

Similar praise for your demonstration. The video with your comments was right on point. The little things you pointed out were important. Whirlpool should hire you. Thank you!

[@lindaflorenzie7363]

Thank you so much for such great and CLEAR instructions! I watched the entire video first, then went back and watched in segments, by part, as I took off the old parts and installed the new.

[@paulhaldy4166]

I couldn't have asked for a better explanation of how to replace these parts. Well done! Cheers! Mission complete, dishwasher operational again.

[@brookeadams6711]

I am so glad I found this video. I sent my husband a text…I just fixed the dishwasher and this guy should make every instructional video out there. THANK YOU 😊

[@robpangrass6687]

Very good explanation . I often struggle with these videos of people who think they know. You showed how to very well. Thx

[@votesmatter]

The parts should come with a link to this video......simple and easy!!! Good job

[@johnthomas4868]

Three years later man, and this video is still very relevant. Thank you so much for doing such a fantastic job explaining the install.

[@NorthEastAlpineStart]

This was perfect! Took me a little less than an hour start to finish. Like another commentator said my kit from Repair Clinic didn’t come with the adapter or even paper instructions so this was clutch!

[@jcgoobee]

Oh man.. your video is a lifesaver as the kit I ordered came with the instruction that only Martians could read. I wouldn't be able to install this thing without your help. Thank you so much!!

[@jessicabohart4942]

I switched from the whirlpool official video to this one. So clear and easy, thanks to you! dishwasher fixed!

[@laborfront1824]

Thank you for this excellent video! Saved me money and my wife thinks I'm a hero!! There were no instructions in my kit and I would never have been able to do it without your help. Thank you again!

[@davidknight4592]

Fantastic instructions. Probably saved me $200+ by doing it myself. Thanks!!!!!

[@amywarwick65]

Thank you so much! I was kind of concerned, because the new kit (featured in your video) isn't what was originally on my rack, and I wasn't sure if this was the correct kit or not. This was such a helpful tutorial, and really helped me out. And I didn't even know that the top rack could move up and down before this video! 😅 Thanks again.

[@TheGizmoGarage]

Glad I could help!

[@cj47154]

0:56 Thank you!!! Awesome video instruction! I have zero experience fixing things but I was able to do this. I could not have completed this with the written instructions. I purchased from Kitchenaid/whirlpool so paid $60 ouch, but saved so much by doing it myself. Great teacher. Watch it all the way thru.

[@jacquesbissinger]

Fantastic video instructions for both removal of old parts and assembly of the new parts. Many thanks.

[@sharlenesmith7580]

Awesome instructions. Followed his instructions and everything was explained step by step. This is the first time I didn't need to look at any other videos to get additional explanations or instructions. Thank you!

[@toddb3646]

Li, thank you! Very well done. Whirlpool should thank you for your expertise. I received parts and no instructions. KZbin searched the part number and your video came up. Can't thank you enough for taking the time to make this installation video! You saved the day!

[@jimfoti1753]

Thank you for the very helpful video, Li Fan-you saved me an hour of frustration. Took five minutes to replace both assemblies.

[@Engel_Xp]

Thank you! You saved me about 5 hours of my life as the website that comes with the kit isn't very easy to follow. You made it very easy.

[@bobhulbert4015]

Excellent instructional video. I watched the whole thing once then ordered the parts from Amazon. Once they came in I watched you video and paused between each step to remove the old parts and put in the new parts. I struggled a bit with the first side, but once that side was done I flew through taking the second side apart/putting it back together. Thanks for your help!!

[@davidmerrill4328]

Thank you so much for making this video! The instruction that came with the kit were hard to follow but your video made it much easier and I was able to do my repair very quickly with it. The original plastic parts in my dishwasher were complete trash. So happy there’s a metal replacement available!

[@shanestudio]

Great tutorial! Thanks. My upper rack had the same missing wheel. Now it’s fixed.

[@guywhoisnotbob]

You made what felt like was going to be really frustrating into a simple task that left me with a sense of accomplishment. You rock.

[@brettmyers438]

Great down to earth instructions. You showed step by step instructions how anyone with zero appliance background can change this adjustment racking out with zero problems. The copy of instructions that came with the items was very poor. Only suggestion to you would be make the audio music a little more upbeat. Other then that change nothing. You made it easy and fun. Thanks for taking the time to do this. Great Job my friend.

[@michaelrosenow4239]

I forgot to mention... the background music, to me, was actually distracting and made it hard to hear your narration. I’d rather it was off. Otherwise TOP NOTCH!

[@jester8732]

Super helpful! Thanks for posting.The kit I bought on Amazon was 19.95. Looks exactly the same and went together smoothly.

[@ArikHk]

Yes! Thank you for this detailed video. I just installed yesterday and with a few rewinds I was able to get it replaced. Thank you.

[@galen911]

Thank you!!! The instructions that came with the parts was worthless! Your crisp and clear instructions saved my day. Job done! Wife happy! Who could ask for more?

[@AvgDude]

Thank you for the excellent instructions. This worked perfectly, and only took me 1/2 hour to install.

[@BlackBobbin]

I could have never accomplished this job without your video. Thank you!!

[@TheGizmoGarage]

You're very welcome!

[@yayo150]

Firs time I've ever commented on a video... Thank you, this was a pain as soon as I took out the instructions. Literally perfect.

[@matthewseery4390]

Thank you very much for making this. Saved me a lot of aggravation, considering the parts came without instructions.

[@se2100]

Thanks for taking your time to explain, the wheel just broke on mine its 2 years old.

[@nancyflaherty4608]

You saved me the cost of a new dishwasher! Thanks!