How To Install Your Battery-Powered Nest Doorbell Wire-Free

[@nativeblend]

I feel like the lock mechanism could of been done better. 3:36 stated you could also used a flat head screwdriver, that a pretty high chance of getting stolen.

[@BKVP]

Anything can be stolen, at least you would have a video of the theft.

[@GhostRiderX7]

​@@BKVPWhat if the thief is wearing a mask and sun glasses?

[@badoing7390]

It doesn't matter, they're never going to catch the theif, but Google has a theft policy where if you can prove it was stolen - video and police reference number - they send you another one.@@GhostRiderX7

[@immathug]

​@BKVP Yes, anything can be stolen like the TV in your house or the phone/wallet in your pocket. The difference between the Google doorbell and the 2 scenario's is the difficulty of stealing. While a TV is in a house, theres a doorknob with a unique key to prevent someone from entering a home to take it. The wallet/phone is in your pocket and you'll put up a fight unless someone comes up to you with lethal weapon. The google doorbell uses a simple flat tool which is a pressure release mechanism. Anyone can get their hands on that tool or use a similar flat object. A key locking mechanism should have been implemented for better security measures.

[@immathug]

@sinebar I'm with you on that.

[@madebygoogle]

Hey Charles, thanks for your interest. The charging port is for a USB Type C connection, you can check it out on this video: bit.ly/3Aiofz5

[@mdarshadahammedarshad2286]

Hi google, I need your attention..can you help me doing a blog???? I want a make a travel blog where I want to shoot video when I travel by walking. Last time travel 25km by foot in Bangladesh. But I couldn't film it because I do not have any good phone or any camera. I really love your pixel phone.I know this phone is very good for filming but I don't have much money to buy it. Can you Please donate me a pixel phone. new or used anything will be ok. I know people of Bangladesh don't know much about pixel phone so I can help you grow in Bangladesh. If you send me any phone I will travel 50km by walking And I will shout out and talking about pixel phone.thats how I can help you growing in Bangladesh.

[@madebygoogle]

Hey Wanda, thanks for reaching out. We're sorry for the delayed response. Yes, you and your family members can view your Nest Camera video feed at the same time. You can share your home and Nest devices using your Google Home app. Check out this helpful link for more details on adding a family member: bit.ly/2K0rOFH

[@paulsbunions8441]

No way Google owns KZbin but can't figure out replies 💀

[@madebygoogle]

Hey there, thanks for posting. Yes, that's right - Nest Doorbell (battery) is the first Nest doorbell that can be installed wire-free using a built-in rechargeable battery or hard-wired for continuous charging. It also has event history, and built-in intelligence to detect and alert you of people, packages, vehicles, and animals. We'll be here if there's anything else.

[@douglasdwight1]

You mention hard-wired...Is the hard-wire camera pulling power off of the doorbell low-volt circuit? Or are you talking needing a 110 wire?

[@douglasdwight1]

Assuming a full charge on a battery version doorbell, how long will the camera generally function? Assume a scenario of continuous camera operation/viewing. And the second more typical scenario of very intermittent recording when a person rings, or is detected passing by?

[@douglasdwight1]

If the doorbell wires are connected to the Nest Doorbell battery version, how are you supposed to bring the unit indoors for re-charging??

[@scottwalters666]

Rb

[@jayhache5609]

⁠​⁠​⁠​⁠@@douglasdwight1 Disconnect the doorbell wires before charging? Not so difficult to do with my system.

[@Wanjiku82]

Attaching the doorbell to the mount is a little difficult but once it locks into place it seems extremely sturdy. kzbin.infoUgkxxHZwMa8CsRjYhf9s4W8w0Dwm47uytWOp I replaced my regular doorbell with this and hard wired it in, using my existing wires and mechanical chime. It works perfect so far and integrates perfectly with my blink camera system. It also works seamlessly with Alexa

[@madebygoogle]

¡Estamos felices de que te guste! 😄

[@madebygoogle]

Hey Bryan, thanks for your comment. You can send us a private message on Twitter or Facebook so we can take a look at what's happening. We'll pick it up right away once we've received your message.

[@TechWithBrett]

It's great to see a battery on this device.

[@HypNoTiXz]

About Time!!!!!

[@chainsapphire9526]

is it easy to steal?

[@ajg2452]

@@chainsapphire9526 bruh

[@ajg2452]

@@chainsapphire9526 are u planning on stealing it?

[@coachcookie_]

@@ajg2452 maybe he wants to make sure someone else doesn't steal it. also sort of, you can just use a screwdriver to release it

[@madebygoogle]

Hey there, Nest Doorbell requires a hex key to remove it off the wall. We do offer free theft replacement if your device is stolen. Have a look at this article: bit.ly/3rQBJxK

[@madebygoogle]

We're sorry for missing the mark in our previous message. To be clear, Nest Doorbell (battery) comes with a release tool, the hex key is for Nest Cam with floodlight.

[@adriansoca8376]

You can use a flat head screwdriver to release it? What's going to stop people stealing these things?

[@madebygoogle]

We understand your concern, Adrian. You can report stolen cameras and doorbells to us to get a free replacement if you qualify. You can check more details on the link below and let us know if you have other questions. bit.ly/3rQBJxK

[@Hollingsabre]

Even in the UK? I know the last version the UK was excluded.

[@madebygoogle]

Great question, Adrian! It requires a release tool to be removed from the wall. We do offer free theft replacement if your device is stolen. Visit our Help Center for more details: bit.ly/3rQBJxK Let us know if you have more questions.

[@joeygarcia8295]

There are no security cameras on the market that can't be tampered with or stolen.

[@tibigeorge476]

That's Google ❤​@@madebygoogle

[@BKVP]

I've been using this, and other Google Nest products for almost a year now, they have worked really well. The doorbell has been fantastic as it is rechargeable and never has to have its batteries removed requiring a reset, unlike the Yale Lock which we also have tied into our Google "Smart Home" set-up.

[@madebygoogle]

Thanks for your continued support, Ken. Our team is always finding ways to improve our devices and their features - we'll make sure to take this as feedback including your thoughts on how to reset Nest X Yale Lock devices. If you need help, reach out to us via phone, chat or social forums: goo.gle/3RMJ7Hx

[@nhbarylou4242]

Hi, how often do you have to recharge the door cam?

[@Blaa_Boi]

This is very tempting as I don't have the option of hardwiring it but I do have a question and it's quite possibly a stupid question, but is each QR Code unique to each door bell so that it is tied to the users/google home account. As it can be removed from the plate with just a flat head, is there protection from someone possibly robbing it i.e if someone did rob it can it be set up on another person's account without any questions asked as a new device or does it need to be untied from the original users home/account before it can be used again.

[@madebygoogle]

Hi Joey, thanks for your interest. Like any other Nest Camera devices, you still need to remove your Nest Doorbell to your app before you could set it up on another account. Learn more here: bit.ly/3CPL1jY

[@Blaa_Boi]

@@madebygoogle Perfect, thanks so much for the clear answer definitely picking this up 👌

[@madebygoogle]

You’re welcome! We're here if you have any other questions.

[@Moonwired]

I’m curious as how often smart doorbells actually get stolen, cause it seems like a monumentally stupid idea to steal a camera that uploads to cloud storage.

[@madebygoogle]

Hi there, your device security matters to us. The Nest Doorbell (battery) requires a release tool to remove it off the wall. We do offer free theft replacement if your device is stolen. You can learn more about that process here: bit.ly/3rQBJxK Let us know if there's anything else.

[@paulc4712]

"sometimes a few inches can make a big difference" 🤭🤭

[@j.1684]

💀💀💀

[@NastyManifesto]

Shit man 😂

[@adswar]

That's what she said!

[@VNCTHE1]

Timestamp? Edit: 1:43

[@jacashmoney]

​@@VNCTHE1 bn

[@madebygoogle]

We would just like to ask what kind of error are you receiving when trying to connect the doorbell?

[@fabiomaluf8908]

I've accidentally removed the device and now can't add it back. The app is very clunky as well... so far disappointed

[@thomasrussell4470]

I recently changed my WiFi Network name and now the devices are not detecting the devices after I scan the QR code for setup. What should I do?

[@CryssNPink]

I'm having the same issue as the other 2 comments. I recently changed my wifi name as well, and the doorbell will not reconnect. I tried to scan, but it refused to reconnect to my Google Home App. @MadebyGoogle please help 🙏

[@JT-iu9zi]

@@CryssNPinkhello, did you ever find a solution? I am currently having the same issue

[@maddafella1817]

@@CryssNPink Did you ever get yours reconnected?

[@brooklynant2047]

Mine is falling out for some reason & now it’s getting nicks & scrapes from hitting the ground. It stays on for awhile & then falls. I’m pretty sure i”m putting on the doorbell to the base correctly. I’ll try it again but this sucks for sure.

[@vignesh69841]

have been waiting for this for 4 years, I cannot be bothered buying chimes for a doorbell, it should just work with my google home

[@laurastanton769]

Is a subscription required for retrieving video?

[@jamesm568]

4 ft from the center of the camera lens or from the center of the device?

[@SuperBollywoodboy]

I guess those in condos could use a high stick strip to attach to the door frame?

[@madebygoogle]

Hey there, thanks for posting. You might want to check this article about the specification and how it can be installed: bit.ly/2UAvfIg If you need more help, reach out to us via phone, chat or social forums: bit.ly/3adTfGB

[@ethanf.6848]

Do a over-door or over-edge version like the remo+ cams.

[@kgeo753]

What is supposed to prevent someone from stealing a Nest doorbell?

[@tonyumbc]

I love how they have a small note in the instructions to avoid scratching the lens instead of having a removable plastic cover because of course mine is now scratched.

[@LMCorvinus]

Yeah that really pissed me off too, also the lack of instruction without having to lookup a video

[@kaitlynwalsh7621]

Thought the same thing 🙄

[@xenzogame]

Well isn't it obvious to avoid scratching a camera lens lol

[@ninacee9140]

The Google home app keeps saying "invalid argument" when trying to accept the T&C's to set it up. Reading the t&c makes no difference. What should I do? The camera is useless if I can't set it up.

[@KaleoSelah]

When would you suggest the best 4-5 hour time period for us to remove the unit for recharging? If we buy this for security why would you require us to remove it at all? Fundamental product flaw to not have replaceable batteries. Removal at any time defeats the purpose

[@madebygoogle]

Hey Rick, we hear you. The Nest Doorbell (battery) charge time depends on several factors, including ambient temperature and the state and condition of the battery. Also, we're always looking for more ways to improve and we'll take this as feedback. For more help, feel free to contact us here: goo.gle/2D2Shve

[@WPFLAWLESS]

In the process of reconnecting my doorbell to a new wifi and I'm so close to saying f**k it and just putting a sign on the door that says "knock hard" I've tried literally everything and it just will not connect.. I hate how videos just go through the "best case scenario " set up. Day 3 here we go.

[@kellyrabeca]

I tried a factory reset and everything when I got a new modem and ended up buying a new one. 🤯

[@amink9569]

How long does it last when fully charged before having to recharge again?

[@samothy236]

Depends on usage, if it only sees people and records around 5 times per day, you can expect around 4-5 months. It takes 5 ours to charge from empty to full

[@irvingcanseco872]

Kind of wish they would have used a more different release key to remove the camera. Like the kind used for the Nest IQ Outdoor.

[@BukuiZhao]

They do have

[@DeepDiveDavid]

Can i Change the Battery of the device. For example after two years when the Battery lost half of its Capacity?

[@BukuiZhao]

Good, the original Nest font and voice is back

[@richardackles5953]

Can the door bell be mounted side ways and if it can how do I flip the picture up right

[@edelzychiluiza6228]

It is difficult to get in the right position. Sometimes, it is hard to do it. I love the camera. I love all the functions, but that mechanical part is a nightmare.

[@_jsxl]

currently! Cant even get the plate in the wall

[@billwilliams4281]

So, there's no need to cap off the existing doorbell wires? This wireless version can also be connected directly to them for continuous charging? Are there instructions on how to do that?

[@madebygoogle]

Thanks for your interest in our Nest Doorbell (battery). Yes, you can install this device with your existing doorbell system. However, it'd be best to check its compatibility - check out this article: goo.gle/3sZyTMX

[@treasaesposito2414]

I have a wireless doorbell and would like to set up Nest wireless. Can I connect it to my Alexa to notify me when someone is ringing the bell?

[@scooley1515]

Wait, you can’t use the Nest doorbell with the Nest app?? How backwards is that having to use multiple apps to see multiple nest cams that we’ve obtained throughout the years!

[@madebygoogle]

Hey Scooley, thanks for posting. We get where you're coming from - we appreciate your feedback. Our long term plan is to use the Google Home app as the one place that you can control your Nest and other smart home devices. That said, you’ll be able to view both your old and new Nest Cams together in the Home app.

[@scooley1515]

The problem is that the Google Home app is not nearly as good as the Nest app and you have to bounce over to the Nest app to configure settings and do all the useful stuff anyway. Don’t try and fix what isn’t broken is my opinion.

[@madebygoogle]

We hear you. We're committed to improving our products and services, and we appreciate this feedback. Google is still working on the integration between the two apps. For more information, feel free to visit this link: bit.ly/2Vl8V65

[@leocastrillo759]

@@madebygoogle it takes too long to see a live video feed on Google home versus my nest camera app. Too many hoops to jump through just to get to the screen of my camera whereas on nest it's right there as soon as I open the app

[@PeterBrunton-yo8ol]

You have to remember to push down to get the click. That locks it in.

[@MVSAlarms]

Seems incredibly easy for some one to steal. What security measures are in place to stop the theft of the device?

[@madebygoogle]

Hi there, thanks for the post. We understand your concern. If a customer qualifies, Google provides a replacement for stolen Nest Doorbell (battery) with no additional cost. You may check out the details here: goo.gle/489LkWb

[@MVSAlarms]

So, no device security at all? Or do you track serial numbers of the device? Eg. If some steals the device, defaults it and adds it to their own Home, will it be prevented from being added if reported stolen? If not; why not?

[@madebygoogle]

The thief won't be able to add the doorbell in their account as long as it's already been set up, even though they'll try to reset it back to factory settings they're still will not be able to access it from the app.

[@shadia2000]

"Everything you need to get started is in the box" and "You may also need...." do not go together lol

[@douglasdonbrook3240]

I have successfully installed my wireless nest doorbell. I also use the nest thermostat and indoor camera. The thermostat and camera use the nest app. The doorbell requires the google home app. Is there any way to use just one app?

[@madebygoogle]

Congratulations on your new doorbell, Douglas! Getting all your smart home devices under one roof is currently in the works - the Google Home app will be the one place to control your Nest devices and that is our long term plan. For more help, you could reach us through our support channels here: goo.gle/3ie15Ae

[@realdhop]

How long do the battery last?

[@johnnylawrence7232]

What is better. Google nest camera or the Nest doorbell camera

[@patricknelson]

Question: Are there notifications when the battery is low? I don't plan on regularly checking up on it, I would prefer to just be notified when it's time to charge it. 😊 Also, as a potential customer, this is *extremely* helpful to see ahead of time (for those of us researching what it would take to get up and running). Thanks for making this available so early on!

[@junaidv672]

How often did they say to charge the battery

[@patricknelson]

@@junaidv672 Their website has some info on expected charging frequency, which varies on events detected.

[@madebygoogle]

Hey Patrick, thanks for your interest! Nest Doorbell (battery) is designed with a built-in rechargeable battery. The Google Home app will notify you once the doorbell needs to charge. Remove your Nest Doorbell using the included release tool and bring it indoors to charge it using the USB-C charging cable.

[@madebygoogle]

Hey Junaid, thanks for your interest! It takes around 4-5 hours to fully charge the Nest Doorbell (battery). The battery life will depend on several factors including activity frequency, temperature, and the camera settings you select. For a typical user recording 13-16 events per day, the doorbell’s battery will last about 2.5 months.

[@pamelas255]

Hi..can I place this anywhere by my door? Idw to install it where the present door bell is..

[@crowmigration8245]

3:02 - 3:16 is the entire installation for most people. You're welcome 🎉

[@johnheale6000]

If you see alot of these show up on eBay it's likely because someone has gone around a neighborhood with a flathead screwdriver then

[@JoeAverage2006]

If the doorbell is linked to someone's Google account it'll be a paperweight

[@王虎知]

How to prevent the door bell gets stolen

[@ThickRunner]

Get out of the hood

[@AlejandraQuiceno-m6r]

How do I get notified if someone is ringing the doorbell? I’m not getting any sound or notification on my phone. It’s pointless.

[@reubenrock7503]

Hi. Can you control 2 Doorbells from a single phone. I would like to put one at the front door, and the other at the garage and use 1 phone for both.

[@PriceWordplay]

Don't forget to get a great angle to spy on your nieghbors and take away freedom and privacy

[@drawdeo]

Can this be installed without drilling the wall? Perhaps with strong 3M tape?

[@madebygoogle]

Thanks for your interest, Edward. To fully secure the Nest Doorbell (battery), the base plate needs to be installed to the wall using a drill and the screws provided. We're always here if you need our help in the future.

[@drawdeo]

@@madebygoogle Thanks for the reply, however the apartment I am living at do not allow me to drill on the exterior wall. Hope to see a stick on solution

[@madebygoogle]

We hear you. We're always looking for ways to improve and we appreciate your feedback. Feel free to reach out if you have more questions.

[@allopez13]

I can no longer mount the doorbell. The doorbell no longer clicks at the top but did for roughly over a year. Contacted Google support and they said it was out of warranty and they could do nothing. Of course it does not work unless mounted.

[@madebygoogle]

Oh no! We're sorry to hear about your experience, Alberto. We hope we can still make it up to you - our team would like to know more how we can best help. Reach out to our team via phone, chat, or social media: goo.gle/3ie15Ae

[@MysticalMe131]

Im charging MY new Doorbell now. Its doing fine. When i first plugged it in a white light came on then it turned blue. Does that mean its already charged? Im going to try a put it on my front door way. Wish me luck. Just wanted to know how to know when its charged.?😊

[@madebygoogle]

Thanks for reaching out, Norma. When your doorbell is connected to the USB charging cable - a solid white LED will appear when your doorbell is completely charged.

[@madebygoogle]

It's us again - we're checking back in. How's it going with your new doorbell? Let us know if you need more help.

[@CastleChuck]

Why isn't there a no drill mount version? Every other similar product has this and it's frustrating you don't and assume my door is made of wood...

[@madebygoogle]

Hi there, we're sorry you feel that way. If you want to install either a Nest Doorbell (battery) wire-free or using your home's doorbell wires, use this article to help you decide. Check this guide out: goo.gle/3OLwIUa

[@domi2020]

Can you use adhesive to secure the baseplate instead of screws if you want to have it placed on the door itself ?

[@madebygoogle]

Hi there, thanks for posting. We appreciate your interest. To securely install your Nest Doorbell, we recommend using the included screws in the box. Check this guide out. goo.gle/481cb6Y

[@Mattydubz123]

What size are the wall screws that are included?

[@madebygoogle]

Hey there, thanks for contacting us. We don't have an estimated size for the wall screw as the screws are standard.

[@eamonnblake9704]

What has improved from the previous wired models? Also do Google do a wired version of this new doorbell?

[@madebygoogle]

Hi Eamonn, thanks for posting. In addition to being battery-powered, Nest Doorbell (battery) can also be powered with wires delivering 8-24 V AC, and at least 10 VA, 50/60Hz, worldwide. For a comparison between Nest Doorbell (battery) and Nest Hello, check out our page. bit.ly/37oVh45

[@z.e.ronine5519]

is there a solar panel option for charging this ?

[@hoanviet3680]

Is there a different size between google nest 2nd generation wire free and wire?

[@neilchicken916]

Hello will this work with the Nest App or do I have to have The Google home App

[@madebygoogle]

Hey Neil, thanks for reaching out. The Nest Doorbell (battery) is exclusive to the Google Home app because we wanted to create an integrated experience with your speakers and displays - our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices. If you have more questions, reach out through our phone, chat, or social media forums: bit.ly/3adTfGB

[@jessicabrown9985]

So What was the 6mm masonry bit for??

[@rebeccahay3069]

Is it possible to only announce on 1 google display ? We have 2 but only want it to announce on 1. Thanks

[@madebygoogle]

Hi Rebecca, thanks for reaching out.Try turning on the "Do not disturb" feature on the specific device you don't want to receive the notification. If you need more help, reach out to us here: goo.gle/41L876I

[@TheBellafiore]

Help! I dropped the screw while doing the install and can’t find it. What is the size of the two types of screws that come with the nest doorbell? I see a trip to the hardware store ahead of me.

[@madebygoogle]

Hey there, we're here to help. You will need a 2mm wall screws to attach the Nest Doorbell base plate to the wall. This guide might help: goo.gle/35g3FQ6

[@TheBellafiore]

@@madebygoogle I need the screw you use to attache the wall plate to the wedge to change viewing angle. The wall screws are two long. I think it's called a binding screw. Fingers crossed is this also 2MM?

[@madebygoogle]

Hey there, thanks for reaching out - help's here. Our team would love to gather more details to see how we can best help. Reach out to us via phone, chat, or social media. Here's the support link: goo.gle/3ie15Ae

[@alfredhak]

Is there anyway I could put it leaning towards the right a little bit

[@madebygoogle]

Hey there, thanks for your interest. Our Nest Doorbell (battery) comes with a wedge ― this accessory can angle your doorbell horizontally up to 20°. You can check this link as a reference: bit.ly/3zfymVj

[@harindersingh7489]

What happens when someone takes my new nest door bell in the UK? are we able to get a replacement?

[@madebygoogle]

Hey Harinder, we do offer free theft replacement for stolen devices. You can learn more about that process here: bit.ly/3rQBJxK

[@Hollingsabre]

@@madebygoogle why not the UK, but the US? If it's that easy to get off the wall and it's apparently locked to the users account why are you not protecting UK customers?

[@madebygoogle]

We apologize for the confusion. We also offer free theft replacement for stolen devices in the UK. You can learn more about that process here: bit.ly/3jwhlj3

[@ccppp6953]

Can you have the wedge on the left hand side and tilting towards the right hand side?

[@madebygoogle]

Hey there, thanks for the question. Yes, you can install the wedge on the left hand side of the door and adjust the angle tilting to the right.

[@Mannyspaperfun]

What happens if you don’t have the original cable provided? How do we get this set up without the usb cable?

[@malluhoogeveen]

Mine was installed today and in my head, anyone on the street can steal it since all it takes is a knife or something like that. 😂😂

[@wandawall805]

Can the video be accessed by more than one family phone at a time?

[@madebygoogle]

Hey Wanda, thanks for reaching out. We're sorry for the delayed response. Yes, you and your family members can view your Nest Camera video feed at the same time. You can share your home and Nest devices using your Google Home app. Check out this helpful link for more details on adding a family member: bit.ly/2K0rOFH

[@sKIPper76M]

1:43 - "Sometimes, a few inches can make a big difference." "That's what she said!" - Micheal Scott

[@Alexm1342]

hey ohhhhhhhhhhhhhhhh

[@blahdebla]

Can the new model still be charged directly from a wall plug if you don't want to constantly remove the camera?

[@madebygoogle]

Hey Molly, thanks for your interest. Yes, the new Nest Doorbell (battery) is the first Nest doorbell that can be installed wire-free using a built-in rechargeable battery or hard-wired for continuous charging. Check this link to learn more: bit.ly/3lG8OwF Let us know if there's anything else.

[@twn000]

​@@madebygoogle Can I use this door bell by having the usb-c cable permanently charged via a battery pack/outlet? I don't have hardwires, but I have access behind the doorbell to charge.

[@madebygoogle]

Hi Clarence, we’re very sorry for the delay. You have a couple of options with Nest Doorbell (battery). You can use a Made for Google power adapter or solar charger. Visit Google Store for more details: bit.ly/2KognaV.

[@mknightstalkerx]

@@madebygoogle can that be used with the old, nest hello doorbell?

[@madebygoogle]

Hey Robert, thanks for the question and we're sorry for the delay. No, we'd suggest using the materials included with your Nest Doorbell (battery). Check out this article about installation: bit.ly/3lG8OwF

[@hamamunashe]

Does the 3hrs come standard, i dont want any sibscription

[@madebygoogle]

Hey Visy, thanks for your interest. With our newer camera like Nest Cam (battery) or Nest Doorbell (battery), you can get up to 3 hours of event video history without a subscription. But for most older Nest camera and doorbell models, you need a Nest Aware subscription to get event video history or 24/7 video history. You can check this link to know more: goo.gle/3s3CpFW

[@baldemarcastillo675]

I am having an issue with the top part that latches to the wall mount. It has receded completely in and I can't remount it safely. And tips or help?

[@madebygoogle]

Hey there, thanks for reaching out. For help with your Nest Doorbell, we'd suggest reaching out to us here: goo.gle/31i1U5t

[@V1kToo]

I live in Ireland, is it heavy-rain proof?

[@madebygoogle]

Thanks for reaching out, Victor - help’s here. In unfortunate events that your device may get stolen, this may qualify for a replacement. Have a look at this Help Center article to know more: goo.gle/3iW6uT7 Also, the Nest Doorbell (battery) has IP54 rating for weather resistance. Learn more here: goo.gle/3iW6wdH

[@V1kToo]

@@madebygoogle thanks, I know IP54 is meant to be enough, it's just a little scary with these devices

[@briani812]

So great to see this and I've been hoping for this for awhile. One thing I can't tell is whether the battery is removable, similar to Ring. I currently use Ring battery power doorbell and I bought an extra battery. This way I can pop out the battery and charge it and put in a new one. Is this possible on this Nest doorbell?

[@madebygoogle]

Thanks for your interest in the Nest Doorbell (battery). It's designed with a built-in rechargeable battery and the Google Home app will notify you once the doorbell needs to charge. The device comes with a USB-C charging cable so you can bring it indoors to charge it.

[@TGoodwin]

@@madebygoogle hello, whats the charging time?

[@madebygoogle]

Thanks for your interest, Brian. Nest Doorbell (battery) is designed with a built-in rechargeable battery so that it's flexible to use with or without a wired power connection. The Google Home app will notify you once the doorbell needs to charge. Remove your Nest Doorbell (battery) using the included release tool and bring it indoors to charge it using the USB-C charging cable.

[@madebygoogle]

Hey Trent, thanks for asking. It only takes around 4-5 hours to fully charge the Nest Doorbell (battery).

[@jackdavis6603]

@@madebygoogle I cancelled my order since it doesn't have a replaceable battery. Taking it off to charge isn't ideal.

[@finharrison9912]

Will the colour options be available in the UK? Currently only white is available, however the US can choose from 4 colour options.

[@madebygoogle]

We're glad to hear that you're interested with Nest Doorbell (Battery). Our goal is to bring our new devices to as many markets where our current customers live as possible. Offering one color at launch is the best way to do this at scale.

[@CapitalDream]

I have the nest hello and I use the honeywell chime with system does the newer version also come with the two chime adapters and Is this compatible with Alexa echo system and if so what are the compatible features, thanks

[@madebygoogle]

Hey there, thanks for your interest. A chime is not included. But when a visitor presses your Nest Doorbell (battery), you can hear an audible alert if you have compatible smart speakers or displays, like Nest Audio or Nest Hub. If you choose the optional hard-wired installation, it will work with your existing doorbell chime. Also, our cameras work with the Google Assistant currently.

[@CapitalDream]

@@madebygoogle thank you for replying back

[@madebygoogle]

You're welcome.

[@ChanelTapperlatrice]

It's my 2nd time detaching to recharge and the device refuses to reattach to the bracket. No matter how hard I push it keeps springing back off. I saw in several forums that this is always an issue...but none of the suggestions given have worked.

[@rajivgoes6]

Why is the Home app not capturing the QR code on the doorbell?

[@ronmoore2424]

I have a new battery doorbell but can’t connect it to the Home. When I plug it in there is no blue flashing light on the doorbell it’s just a solid white light and no connection

[@madebygoogle]

Hey Ron, thanks for reaching out - we're here to help. We appreciate your effort and the steps you did beforehand. Solid white light could mean that the device is restarting or it's fully charged. You may follow the suggested steps from this support link about installing your new Nest Doorbell (battery): goo.gle/3hs4HEx For more help, reach out to our support team via phone, chat, or social media: goo.gle/3ie15Ae

[@sweatnosweat]

Hello, thank you for you video it was very helpfull. I wanted to ask you where does you doorbell sound when you ring it? I want the doorbell to ring on my iphone, like using my iphone as the chime, but cant manage to do so. Video works, notifications work, but I cant make it ring on my iphone or ipads. Any suggestions would be very much appreciated. Thanks!

[@madebygoogle]

Hey there, thanks for reaching out. You can use the Nest Doorbell (battery) either as a replacement for your wired doorbell and use it with your home’s doorbell chime. If your doorbell is using a wireless connection, you'll not be able to use an indoor chime. Alternatively, you can use a Google Home speaker’s visitor announcement feature to receive spoken announcements when someone rings your doorbell. We're always looking for ways to improve and we'll take this as feedback. Check this out: bit.ly/3Rh16q5

[@Chai_cake]

Can we just use two-sided tape? My landlord said we cant put holes in the wall

[@CharlesLukoba]

How do the battery charger port look like?

[@patricknelson]

The USB-C port can be seen at 0:57 for anyone curious (at the top of the back of the doorbell).

[@madebygoogle]

Hey Charles, thanks for reaching out. The charger port fits a USB-C to USB-A charging cable (3 ft).

[@nsolinap]

@@madebygoogle How long does the battery last from full charge?

[@madebygoogle]

Hey there, thanks for your interest. Battery life will depend on several factors including activity frequency, temperature, and the camera settings you select. For a typical user recording 13-16 events per day, the doorbell’s battery will last about 2.5 months.

[@leocastrillo759]

@@madebygoogle how long does it take to charge? 4 hours?

[@N5D-N1]

Will it work in Scandinavia?

[@madebygoogle]

Thanks for the interest. Nest Cam (battery) is available in UK. Get yours here: bit.ly/3AwdQzO

[@koreyfovel6041]

Where can you find replacement baseplates and release tools

[@erickbaez]

I just bought a used one but they cheated me. does not come with any accessories

[@erickbaez]

I also need to buy the rear motherboard

[@tanyajeffries3895]

What size are the small screws needed to attach the silver plate to the black rubber plate? They are so small, I could not find one when I dropped it. I would appreciate any guidance, tried 3 hardware stores and cannot find the right size. Thank you in advance for you assistance.

[@madebygoogle]

Hey Tanya, thanks for reaching out - we're here to help. You will need a 2mm wall screws to attach the Nest Doorbell (battery) base plate to the wall. For more help, feel free to contact us here: goo.gle/2D2Shve

[@gpunique]

Is the 3 hours of recording the total time of combined events? Or just a loop of 3 hours? I hope it's a combo of events so later in the day, or the following day, I could review in case something happened.

[@madebygoogle]

Hi there! Thanks for the interest. The free recording will store the events captured for the past 3 hours. The recorded event will be deleted once it's beyond 3 hours from the time it happened.

[@rameshcsse547]

Three hours seems to be very less. We can’t view something that happened when we are asleep during the night after we wake up in the morning. Probably at least 12 hours will help. Does it allow us to see the events at least? How many events can be seen and how far back?

[@Cars_n_tingz]

@@rameshcsse547 you have to pay for more storage

[@petebostock5151]

This thing has worked faultlessly for six months or so. This morning I got a notification and it became disconnected. I have reset it but the app cannot find the unit. Followed these instructions to the letter without any luck so many times. Any ideas?

[@fiebig1979]

I installed my Nest Doorbell Battery straight to the power. When accessing the APP informs with the "symbol of infinity" and a socket. I understand that you identified that it is directly connected to the energy, but after a week of use, a recharge is requested. What can it be?

[@madebygoogle]

Hey Felipe, thanks for reaching out - we'd love to help. To make your doorbell battery efficient since it's connected straight to power, make sure to select wired setup instead of battery. We'd suggest removing the doorbell from the app and redo the setup process. For more help needed, reach out to our support team via phone, chat or social media here: goo.gle/3ie15Ae

[@icy3dge]

For wired models how high must they be mounted off the ground?

[@madebygoogle]

Hey Jeremy, thanks for posting. When you’re selecting a location for your Google Nest camera or doorbell, consider what you want to keep an eye on - things that can block or affect the view, and the Wi-Fi range. Learn more here: goo.gle/45QIq7f If you need more help, reach out to us through our support channels: goo.gle/3meAs19

[@pakerhuynh8871]

Hey google is the door bell weather proof our area rains a lot

[@madebygoogle]

Hey there, thanks for your interest. Nest Doorbell (battery) is designed for outdoor use, able to withstand rainfall from all mounting positions and locations. Let us know if you need more help!

[@TriMarko]

So wheres the tutorial on how to wire it in? Where do I use the rubber spacers that are in the box?

[@The_Irate_Penguin]

Keeping the key "in a safe place" is a nice touch. Any flat-head does the trick. I'd need a new doorbell every week. Sorry, I'm happy with 3 (inside) cams, 3 minis, 1 hub, and half a dozen smart-sockets, but this I won't be investing it until you come up with something my 5-year-old can't nick within 5 seconds.

[@morganmiller812]

You'll have them on camera if they do.

[@jayhache5609]

⁠​⁠@@morganmiller812 And if it’s someone else’s 15-year-old wearing a ski mask and sunglasses?

[@morganmiller812]

@@jayhache5609 then don't buy one, idc. Lol

[@404blakson]

I need a replacement baseplate

[@madebygoogle]

Hey there, thanks for reaching out. While a replacement mounting plate is not available at our store, we'd like to look for your options. You can send us a private message to our other social media channels or go to our support website for more help: goo.gle/3ie15Ae

[@agasalmans]

How often you need to change the battery?

[@madebygoogle]

Hey there, thanks for reaching out. The Nest Doorbell (battery) is designed with a built-in rechargeable battery. The battery life will depend on several factors including activity frequency, temperature, and the camera settings you select. You can learn more about its battery life here: bit.ly/3krBzuO

[@dennish6046]

How do you hear the doorbell.

[@RalyDesign]

Can the Nest Mini speaker be used as a door chime? Is it a compatible device or do I need the Nest Audio speaker?

[@madebygoogle]

Thanks for your interest in our new Nest Doorbell (Battery), Randall. About your question, any Google Assistant-enabled speaker or display can be used as a chime to announce if someone's at the door. To learn more about this feature, here's a helpful guide for you. bit.ly/3AxsVkB

[@joyceblessinghohstadt1066]

Do you need to install the wedge and the face plate?

[@madebygoogle]

Thanks for your interest, Beverly. The wedge is optional as it is used to adjust the doorbell’s camera angle if it’s located in a corner. This can angle your doorbell horizontally up to 20°. Check this out for more information: bit.ly/3kCAHDB

[@handsomeguy8199]

The bell after a while does not stay fixed at the bracket and falls off. The system is not well thought

[@madebygoogle]

Hey there, thanks for posting - your feedback matters to us. We’re always looking for ways to improve and we’ll take this as feedback. For more assistance, reach out to us through chat, phone or social support here: goo.gle/3meAs19

[@USONOFAV]

My doorbell is wired can be installed with wires too?

[@naebee7130]

I am so frustrated. Mine keeps going offline and I can’t find anywhere in the home app to be able to reconnect it. Had to factory reset it, delete it from my devices and then to get it to connect again, but then it only lasted less than a day before it went offline again.

[@zendog57]

I guess I'm the dummy here but how do I charge a doorbell device when you didn't include a plug in the box? You included the cable but no way to plug it into a receptacle?

[@madebygoogle]

Hi there, thanks for posting. You can use any compatible 7.5W AC adapter to charge your doorbell. Check this article for more details: goo.gle/49RHd2f If you need help, reach out to us via phone, chat or social forums: goo.gle/3RMJ7Hx

[@ericaem6847]

Reset my Wi-fi and now the doorbell I have wont connect at all. Every time I attempt to set it up, I enter my code and get stopped at the "I agree" to the Google Device Arbitration Agreement screen. Wont let me scroll down on the "Usage guidelines" to where the down area is displayed.

[@madebygoogle]

Hey Erica, thanks for posting. You could try rebooting your Nest device including your mobile phone and router to refresh their connection. Also, reinstalling your app can help too. For more assistance, reach out to us through chat, phone or social support here: goo.gle/3ie15Ae

[@ErikBrabander]

Can I view who is at the door on my Apple Watch when the doorbell is pushed?

[@madebygoogle]

Hey Erik, we’re sorry for the delayed response. Currently, our cameras work with the Google Assistant. Cameras are not yet a supported device type in the current specification, although there is industry interest to improve choices for this product category.