How to Integrate ZOOM into Moodle

[@NellieDeutsch]

Watch these videos for more on ZOOM API on Moodle: 1. kzbin.info/www/bejne/oH_VfaquZ9yGq7c (old) 2. kzbin.info/www/bejne/ppOwhqyQd7F4e9U (old) 3. kzbin.info/www/bejne/pp-3foZ6rM-Dq9Usi=j_DIO9GdU1il0OxT (new server to server)

[@matteostra-le9507]

Hi Dr. Nellie Deutsch, I have a problem with the plugin and I hope you can help me. I have a Business account (10 users with license) and I can perfectly integrate it in moodle...but...none of the 10 users, once created the meeting, can create the breakout rooms. it's like the function disappeared. Any idea why this happens? Thanks in advance Matteo

[@NellieDeutsch]

@@matteostra-le9507 Thank you for asking. I'm sorry you're having issues with the ZOOM plugin. If you're able to use the breakout rooms and your users with the licence are not, it means they only have co-hosting and not hosting rights. Have you added their emails to your ZOOM account and given them hosting rights as premium users not as basic? On the other hand, there may be a problem with your account. In that case, you may need to check with ZOOM tech support. I suggest you go into your account and chat with them. It may help to ask for sales support to get a human being to chat with. That's a trick I often use. They have a chat bot that's very annoying. Please let me know if option one works.

[@matteostra-le9507]

@@NellieDeutsch Thank you so much for your response. I solved it! In the end it was very very simple: the licensed users had not activated the "rooms" feature in their zoom account. Is there any way to have zoom meeting reports directly in moodle? e.g. know date/time of participants entering/leaving the meeting. I have tried to integrate zoom in moodle also with the MOODLE LTI app, without success. I've tried several times but it won't let me get into cosocloud anymore..so I have no idea how to do that. I also tried LTI PRO (LTI 1.1), but again without success. Can the plugin I have integrated do it for me? I'm only interested in the fact that all 10 users can create meetings (even at the same time) and have reports within the platform. thanks a lot for your availability :)

[@NellieDeutsch]

@@matteostra-le9507 That's wonderful news! Yes, you can have reminders with this plugin local_reminders and reports.using Edwiser free reports edwiser.org/reports/

[@matteostra-le9507]

@@NellieDeutsch Thank you very much Nellie :)

[@NellieDeutsch]

If you're getting error messages, you may wish to do the following: * Install the zoom plugin * Login phpmyadmin and delete the last 3 tables related to zoom, including mdl_zoom, mdl_zoom_meeting_details, mdl_zoom_meeting_participants. * Upgrade the zoom plugin to the latest version. The upgrade is successful this time. The error message should then no longer appear when you click on the zoom activity icon.

[@matiasabella2914]

Hi, thanks for your videos! I've been reading the comments and understand that using the pro version only the admin of Moodle can link their zoom account but not multiple teachers. But what about purchasing multiple zoom pro accounts under a single Moodle account? Will that work for multiple teachers delivering simultaneous zoom sessions through Moodle? Or is it only education/business that works for that? Alternatively, what about using different pro accounts into a single Moodle site? That's impossible because of the different keys in the plugin? Thanks! I need Zoom for 9 teachers, only 5 of whom teach simultaneously and I wanted a cheaper alternative to buying a minimum of 10 business licenses for 200 USD. We've been using BBB but audio is deficient 😔 and we don't know which other platform to turn to considering that Moodle integration and breakout groups are a must. Any idea? Appreciate it in advance 😃

[@NellieDeutsch]

Thank you for your kind words. You can use Jitsi for free for all your teachers. It's free and available on the latest Moodle versions. I tried to see if purchasing multiple ZOOM accounts would work on one of my Moodle sites. It doesn't. IThe only way to get multiple teachers using a single Moodle, you need to pay for all 10 via the business plan which comes out to *Starting at 10 licenses for $1,999/year or take the education for 20 users which is $1,800 annually. It's a lot of money. I totally agree with you. You can also use Congrea on the Moodle for free, but without recordings.

[@fdibuono]

Hi Nellie, I've done all and it is ok, I can create, start meeting and participate. At the end I cannot see any reports about participants. I am not able to show how many time any participant watched the zoom webinar. Coudl you help me in this? Thanks

[@NellieDeutsch]

Yes, I can help. Are the admin?

[@fdibuono]

@@NellieDeutsch Moodle Admin? yes

[@NellieDeutsch]

@@fdibuono Search for ZOOM in your admin area and set it to show reports. I hope you have Moodle version 3.11.

[@fdibuono]

@@NellieDeutsch I am not sure what admin area you intends, site admin? Plug-in admin? Or zoom plugin settings? Yes my moodle is 3.11. Thanks

[@NellieDeutsch]

@@fdibuono Go into ZOOM in the admin setting of your Moodle site and make sure that you do not tick off the mask participant data. You will then find the attendee reports under sessions once the meeting is over. Do not delete the meeting or you will not see the report. Here's more kzbin.info/www/bejne/d4aTdYZ_fadkedk

[@aideeceballos228]

Hello thanks for the viedo. I have a question I intalled perfectly but I dont know where the recordings are storaged? And I tryed in the link all meetings

[@NellieDeutsch]

Excellent question! How did you record your ZOOM meeting? Did you use the cloud or on your computer?

[@NellieDeutsch]

What kind of account do you have?

[@alainjacquet3787]

Very nice video, explaining the process very well. Thank you I have another question: Will this Module work with a Zoom Webinar, rather than a Zoom Meeting? We have set up Zoom Webinars to restrict the participants from disturbing the presentation. It works extremely well. The intention is to integrate Zoom with our Moodle Courses so that it can be automated. This is what you've explained here. Ideally the Zoom recording should be provided in the same location within the course for on-demand viewing after the event. Where would the Zoom recording get stored, choosing the "local computer" option? Thanks so much!

[@NellieDeutsch]

Yes, a pro account would work for ZOOM meeting and webinars if you have a pro for that.

[@sacramentoultrasoundinstit1608]

Do you have a video that explains how to have your recording available for students within Moodle?

[@NellieDeutsch]

Do you a business enterprise or ZOOM education account?

[@sacramentoultrasoundinstit1608]

@@NellieDeutsch Thanks for responding. Yes we have an education account.

[@NellieDeutsch]

@@sacramentoultrasoundinstit1608 That's great. Let me know if this helps kzbin.info/www/bejne/ZoGQoHV6dpWFn7s

[@sacramentoultrasoundinstit1608]

@@NellieDeutsch I appreciate it. I have found a couple, but I am trying to support my instructors by having this process be as automated as possible. I believe this will be excellent for our students as well being able to revisit lessons. Thanks for all your help.

[@NellieDeutsch]

@@sacramentoultrasoundinstit1608 This is for teachers kzbin.info/www/bejne/l5Owd35_jc6gpLs

[@parulmanasprakash1050]

Hi Dr.Nellie Deutsch ..that you for the video... I also want to show the recordings of the sessions to students as well as for teachers how can we do that?

[@NellieDeutsch]

Great question! What kind of account do you have on ZOOM?

[@parulmanasprakash1050]

@@NellieDeutsch we have a Pro account for now..may be we will increase it afterwords

[@NellieDeutsch]

@@parulmanasprakash1050 Pro for an organization? You will need to have an education or business org pro account to get the features you're after. I would get MeritHub plugin for Moodle. It's much better and cheaper. You can try it out here moodle4teachers.org/enrol/index.php?id=343

[@parulmanasprakash1050]

@@NellieDeutsch so we can not have recording feature with only pro account? we need to have education or business account for recordings ?

[@NellieDeutsch]

@@parulmanasprakash1050 You can have recordings but not on the Moodle. I usually upload the recordings from my pro account to KZbin or Vimeo.

[@karubakimohapatra4246]

Hi Nellie! I am very new to moodle and zoom. But I have a requirement like only enroll students are allow to attain my zoom meetings. which is not there in zoom feature..I mean if I share my zoom link to my friend he/she can attain the meeting ..which we don't want.so is this possible with moodle and zoom plugin. Please suggest.

[@NellieDeutsch]

Great question! You need a paid account for Moodle if you're the admin and use your ZOOM email for that. Otherwise, you can select to invite only those you wish if you send them emails. You can also add a password to your session and only share the link and password with your students and no one else. You can also use the waiting room in ZOOM and only allow your students to access your meeting by choosing who goes in and who does not. Please let me know if this helps. If my suggestions don't help, let's try another way. You can use Jitsi directly from your course on Moodle.

[@karubakimohapatra4246]

@@NellieDeutsch Thanks Nellie! For your quick reply. I will definitely work on it .

[@NellieDeutsch]

@@karubakimohapatra4246 Here's more on Jitsi kzbin.info/www/bejne/gnq8o4l-rJqeiqs Let me know how it goes.

[@karubakimohapatra4246]

@@NellieDeutsch Hi Nellie! It's pretty cool. But in LAN camera and microphone not working for Jitsi. And your suggestions are most welcome. Thanks

[@karubakimohapatra4246]

@@NellieDeutsch I had a problem in zoom integration in moodle for my localhost. I think it is not possible to test in my localhost.As I am new to moodle as well as new to zoom if something I can test then only I can put them to production.Please suggest if there is any other way to test it.Thanks!

[@kurnias]

Help still got Invalid access token, Using Zoom pro with 3 licenses, admin email same as zoom email.

[@NellieDeutsch]

Only the person with the licence and admin rights can schedule ZOOM meetings on the Moodle.

[@PrakashFly]

Dear Dr. Nellie, Thanks for the video. It is very helpful. I was able to schedule the meeting and participate through a browser. But when I attempted the same through the Moodle app, the message "mod_zoom\context_module not found" error pops up. Has anyone encountered this error? Thanks

[@NellieDeutsch]

Hi there, thank you for your message. I'm glad the video was helpful. I presume you have a paid account on Zoom. When you say Moodle app, is it a free app?

[@PrakashFly]

@@NellieDeutsch Yes it is the free Moodle app. I have tried Zoom with both a paid account as well as the free account. I am able to connect from Moodle to the zoom meeting on a web browser - Smartphone browser and desktop browser

[@NellieDeutsch]

You can contact Moodle if you paid for a Moodle app. They are very helpful.

[@kellyjohna]

Zoom webservice error: Invalid access token.. This is error I'm getting I have

[@NellieDeutsch]

That may be for two reasons. One, maybe you're not using the same email as the admin. Two, maybe you do not have a paid account on ZOOM. Let me know if you can use it after checking.

[@ooyen]

Hi, do we need to have paid zoom account in order to integrate it with moodle? Can't free account do it?

[@NellieDeutsch]

Yes, you do.

[@ooyen]

@@NellieDeutsch and to integrate it, within admin role right? so what if the teachers (with their own emails) want to use zoom function? do they need to contact admin to do it for them?

[@NellieDeutsch]

@@ooyen No of course not. You need to add them to the organization account. I suggest you contact support at ZOOM. They are great!

[@ooyen]

@@NellieDeutsch ohh okay thank you for answering 😃

[@NellieDeutsch]

@@ooyenMy pleasure! ZOOM's support is back full swing. It was never there for the past 2 years. I guess many people have decided to find other solutions because of ZOOM's lack of support. Users are leaving ZOOM. There are cheaper and better alternatives out there Have you tried Jitsi on Moodle? I highly recommend it and it's free for all your Moodle users.

[@kellyjohna]

It doesn't work. I've done everything you said and I get "invalid access token". When you say admin and Zoom email the same you mean Moodle admin right ? STill doesn't work very frustrating did zoom change somethign with their api ?

[@NellieDeutsch]

Sorry to hear that it's not working. Yes ZOOM changes its policies quite often. Watch these videos for more on ZOOM API on Moodle: 1. kzbin.info/www/bejne/oH_VfaquZ9yGq7c 2. kzbin.info/www/bejne/ppOwhqyQd7F4e9U

[@kophyowailin2010]

Hi Sir, I have faced this error and can't connect. Connection status: Connection failed: Invalid access token Please help me.

[@NellieDeutsch]

Do you have a pro account?

[@kophyowailin2010]

@@NellieDeutsch yes i used with pro accout

[@NellieDeutsch]

@@kophyowailin2010 Where do you see the error? Can you share a screenshot?

[@kophyowailin2010]

@@NellieDeutsch Yes, How can i share?

[@kophyowailin2010]

@@NellieDeutsch I have invited you through linkedin and please accept to me. Thanks for support.

[@egyfirst]

thank you

[@NellieDeutsch]

You're welcome

[@ozguresen1537]

you can get help for invalid token: devforum.zoom.us/t/connection-failed-invalid-access-token/13467/15

[@1984maduwantha]

Connection status: Connection failed: Access token is expired.I got this what happend, same email, pro account

[@NellieDeutsch]

I'm sorry to hear that. I know how frustrating such messages are. Are you using the same pro account email as the admin of your Moodle site?

[@NellieDeutsch]

If you're getting error messages, you may wish to do the following: * Install the zoom plugin * Login phpmyadmin and delete the last 3 tables related to zoom, including mdl_zoom, mdl_zoom_meeting_details, mdl_zoom_meeting_participants. * Upgrade the zoom plugin to the latest version. The upgrade is successful this time. The error message should then no longer appear when you click on the zoom activity icon.