How To: LG/Kenmore Spider 4434ER0002D

[@randyspencer974]

Having been in the service business for Many Many years I understand how hard it can be to explain service issues.. This tech did an outstanding job in my opinion explaining the process of replacing the spider on a front load washer. His gamer is great, no crutch words, and made it very easy to understand. I was very impressed, thank you

[@appliancepartspros]

+Randy Spencer Thanks, glad you liked the video!

[@shaggyda2758]

Very well said! My thoughts too.

[@charlesalleyne7711]

The video tutorial on the LG Washing Machine repair was sufficient enough for me to perform the repair on my 6 year old LG WM1814C front loader. Although I initially thought that just my musty smelling gasket was the culprit, I soon realized that the Aluminum (pot Metal) Spider Arm has virtually disintegrated. I ordered the parts (Spider Arm & Gasket), painted the new Spider with White Epoxy Appliance Paint (Several coats), installed some new Stainless Steel Allen Head (M8 x 1.25 -30mm) bolts, applied Blue Locktite Thread locker to the bolts and Lithium Grease to the Main Axle. My Washing machine is now ready for hopefully another 10-12 years. Thanks for the Video. However the Gasket is quite a chore to get on correctly and the groves formed in the tub were repaired with 2-part Marine Epoxy glue. The video was very helpful and the parts came in about 2 days.

[@appliancepartspros]

Charles Alleyne Good job on the repair and getting the washer up and running!

[@vw68autobug]

While replacing the seal and bearings on My 4 year old LG washer, I did paint the spider although it hadn't rusted or corroded at all. You would think they would last longer than 6 years unless You used salt water for washing.. lol.. I did notice the thread lock on the screws, which made removing the spider screws very difficult. It was impossible to screw the screws back in, so I used a bolt the same thread and placed a groove in the screw with an angle grinder and used it to remove all the old thread locker. The screws were now easy to replace and I used blue thread locker on the screws to stop them coming loose. Lee in Australia

[@jakerobison8518]

I just used this tutorial. the spider cost 99.99 plus tax, and it took about 4.5 hours. Not bad considering I have zero experience. Great video, thank you!

[@appliancepartspros]

Glad the video helped you get the washer fixed!

[@vw68autobug]

I sprayed the bearings and left it overnight. Next day they popped out fairly easy. Great information on using a long 13mm socket to take the shock absorber pins out. worked a charm. Great video. Lee in Australia

[@kimberlymatthews5880]

WW😬2

[@cschuh4695]

[May '24] This video is 10 years old, and my LG washer is about 10 years old, also... I'm just now experiencing the clunking and grinding noises associated with possible spider failure... I very much appreciate the professionalism all throughout this video... Very easy to understand and follow, so it shouldn't be a problem... I'm very mechanically inclined, but I wouldn't recommend this repair for the "non-tool-savvy" members of our general population... If you DO NOT understand the concept of "righty-tighty lefty-loosey", then you should probably hire someone to perform this job for you... Thank You for this excellent 10-year-old video...

[@appliancepartspros]

Thank you so much for the feedback! We are so glad you were able to complete the repair. If you have any issues in the future just let us know we will happy to help!

[@themyth777]

One of the best how-to videos I've ever seen. Thorough, and clean. Very helpful. My model washer was newer, so there were a few differences. Those being; no heater element, and the spider sort of "snaps" into place before it is bolted in (was a major pain to get off without damaging the drum). Other than that... great video. Even covered putting everything back together!

[@appliancepartspros]

Thank you for your feedback! We're glad we could help you out.

[@jimmy19192]

Great video i will order this part soon from your store and it's nice to see that there are still nice people out there to show us how to do this and not always a question of grabbing our money from service calls to the knock on the door thanks again !!!!!!!!!!!

[@appliancepartspros]

+Jimmy Belley Glad the video helped you out!

[@jakecook4297]

Excellent video. Very easy spider replacement with this instruction. The only issue I had was getting the door gasket back on. I took the tub weights back off to install the door gasket. Thanks and great job.

[@appliancepartspros]

Thanks for your feedback, glad we could help!

[@vw68autobug]

I recommend You clean the threads of the bolts first to get all the old thread locker off and have clean threads before You use the thread locker. You can wire brush the bolt threads or run them thru a nut. Don't use too much thread locker in case those bolts have to come out once again. I would recommend painting the new spider with a metal primer and a coat of paint using spray cans. That should make the spider last a much longer time. Lee in Australia

[@DNDZOLLER]

After watching your APP How To Replace videos decided and ordered the Spider Arm, Bearings, Door Boot Gasket and Tube Seal from your website for my LG Model WM1812CW Washing Machine. Thanks to your video I can see how easy it can be. Thanks Appliance Parts Pros :-)

[@appliancepartspros]

Glad the video helped you get the washer fixed!

[@xboxbml]

I did this the day before Thanksgiving and don't remember if I left any comments.. Great video! Great company for parts! It does suck that these are very poorly made as far as the material for the spider, but at least we can get parts for it. Can't really beat front loaders for stackability and footprint. Just wish they would make better stuff. I paid around 1000$ for that unit new 10 years ago. Parts should last longer for that money!

[@appliancepartspros]

I'm glad we could help you with the repair!

[@rustikwoodz7865]

Had a hard time removing the bolts on the spider arm. Used WD 40 and PB blaster, did not work. Thread locker that was used here is the red one (highest strength), the bolts were not corroded or rusted. For my particular front load washer, the bolts were threaded directly to the spider arm assembly (no plastics). What worked for me was using a heat gun to heat up the bolts and sort of melt the red threadlocker. There is a video on youtube regarding this ( uploaded by the information mercenary). Can also use torch. Thank you for the detailed video Appliance Parts Pros. It helped me a lot.

[@eddo5617]

For those people who gave negative comments. If you think you could make a video better than this one let see it. awesome video thank you

[@appliancepartspros]

+Ed Do Thanks, glad the video helped you out!

[@Kramerica59]

Agree completely. Thanks for the closeups. Very helpful

[@Spodeboy]

I just replaced the washer spider, bearings and seal on my Samsung front load washer. This took me 6 hours and I am a competent technician. This job is not for the faint of heart! I've had the Samsung for 6 years and I the wash tub seemed out of balance and a burnt smell was detected. Most places on the internet seemed to say this is caused by a broken washer spider. So I ordered a spider for $120 and a bearings and seal kit for $76. So I fully disassembled the tub and found the spider was not broken, it was actually in very good shape. However, since I already have all the parts I went ahead and replaced all the parts. This made me wonder what caused the tub to go out of balance. I would suspect it is caused by a ton of detergent residue that was packed into the crevices of spider as well as between the spider and the tub. It took me 30 minutes to clean out all the detergent residue from the tub and the two halves of the plastic housing by spraying it down with a hose. At the end of 6 hours, the washer has been reassembled and the job done. Now it works like new! I hope this helps other Samsung front load owners.

[@appliancepartspros]

Detergent build up certainly can cause a lot more problems than people think!

[@bn880]

"It's gonna be a very easy reapir" Umm, yeah, start by disassembling the entire washer. ;)

[@TheNachoDaddy]

Using that 13 mm socket to hold down the shock absorber retaining pin is genius!

[@tafoyapr]

This video is well done, helps a lot! I do have a question. I thought it was the bearings, but after everything was opened up I found it was just the spider, bearings look fine. Should I go ahead and replace the bearings now anyway? It is open and I do have them on hand.

[@appliancepartspros]

Robert Tafoya I would say yes! Any time you have the washer taken this far apart I would replace them as they are known to fail and I'm sure you don't want to do this again in the future.

[@annievideo22222]

this video is awesome. I want to attempt to fix what I believe to be a broke spider on my LG washer. Do you have a list of tools that are needed to complete the job? Looks like I need a few socket wrenches, screw drivers, and 10" wrenches.

[@appliancepartspros]

+Annie Mroz If you click on the "Show More" under the video it should show what was used. Also as we go through the repair we say what we are using.

[@annievideo22222]

hey I actually followed the instructions in this video and was able to successfully get my washer up and running again. 8 months later and it's still working great. agreed though lg washers are made like crap

[@TheRasputin67]

Great video you show everything in detail with an amazing professional patience thank you.

[@appliancepartspros]

Thanks, gald the video helped you get the spider changed!

[@brianelli8063]

Excellent video! I'm still going to have a professional do the job but it is nice to be able to understand what needs to be done.

[@appliancepartspros]

Happy to help!

[@loveherthecutepugdogpuppy1707]

Thanks! Helped a lot. Just finished and works great. I bought new drums and took some force to line up halves together but ended up ok.

[@appliancepartspros]

+Loveher The Cute Pug Dog Puppy Awesome, glad the video helped you get the spider changed!

[@jeffhos221]

Any more suggestions for stuck inner tub? Penetrating oil has not worked. Jammed. Otherwise may be end of road for my repair, since inner and outer tub assemblies plus spider and seals/bearings are same as a new washer unfortunately. Great videos though!

[@vw68autobug]

Don't tighten the bowl bolts up in one go, go round and round the bolts tightening a little at a time. using a small ratchet spanner is ideal, and don't overtighten the bolts by holding the spanner or ratchet bar at the end, which can give too much leverage resulting in stripped threads in the plastic. Most important is to lubricate the seal between the two inner lips. Just a bit of liquid detergent on Your finger is OK just before You place the shaft into the bearings and seal. This makes sure the seal is lubricated and it should last a long time. The actual bearings were a very tight fit into the bowl and lubricating where the bearings fit does help somewhat. I was very careful knocking the seal into place without damaging the protruding lip of the seal, or damaging the rubber part of the seal, which would allow water into the metal part of the seal. I also coated the seal, once in place with a thin coating of silicon, mainly to stop any water leaking around the sides on the seal/bowl area and the silicon onto the plastic bowl about 25mm wide around the seal. I first cleaned the area using alcohol wipes.. Lee in Australia

[@el_infamoso]

Lee, It sounds like you know your stuff, so could you help me with an issue I am having trying to replace my LG washer spider? I was following this video and everything was going perfect, until I got to removing the screws from the old spider. The screws are caked with crust and residue so I put some WD40 on the screws. After a few minutes, they started to turn, and they all will turn and turn, but they do not come out. What could be the problem and would you have any solution to getting the screws totally out so I can finish up the repair? If I cant get the screws out, looks like I have to buy the whole inner tub assembly.

[@1joybygrace]

Thank you for your detailed video. Though not entirely alike, the info here was sufficient for me to remove the drum of our Whirlpool Duet. In this case the issue wound up being a comb which had escaped the washing drum and gotten stuck between inner and outer drums.

[@appliancepartspros]

1joybygrace Awesome, glad the video helped you out!

[@terrysmith8119]

You should have mentioned in your video that the bearings and the seal need to be changed and to clean all components before re-assembly. I would never go to all that work without replacing the bearings and seal. you are asking to do the repair all over again when the bearings start to squall from the original broken spider opening the seal during the spin and allowing water into the bearings. Also you should clean the rotor and stator including the harnesses.

[@appliancepartspros]

Thanks for the tip!

[@Spodeboy]

I have a Samsung model WF419AAW/XAA. Can't seem to find the part number for the bearing. The seal part number is AP4211943.

[@ensoniq30]

Why there's no gasket around the spider? I want to put a silicon gasket maker "Black 470 Kleen-flo" around it, I wish it will last longer. Also, I will add some Maxi-Coat (Loctite) under the spider to protect it from the corrosion. Its very dirty. I own my LG washer since 5 years now. The bearings have to be changed. I saw your video, it helps a lot, but when I want to order the bearings (or others parts), you can't delivered in Canada... And in Canada, LG doesn't sell parts, we must call their technician... BUT I can read the bearing number model, when the guy put in the new bearings in, so I ordered SKF bearings. BTW, thanks a lot for the "how to replace" video!

[@jnicholabarbe1764]

Richard Raucina I did all i mentionned: the maxi-coat under and gasket around and all over the spider (I cleaned it)! I put some maxi-coat in the hole between the 2 bearings to prevent corrosion/rust by the moist. Its a test, i'll see how many years it will last.

[@jtcintl4373]

That spider "should" be made out of brass or stainless steel like the drum.

[@TheNYgolfer]

Great video. People please, if you are going to replace the spider, ALWAYS replace the bearings and seal. Not worth saving 50 bucks after all this labor

[@appliancepartspros]

Thanks! And you're definitely right about that! If you're taking apart the washer to replace the spider, you may as well replace the bearings and seal while you have it all apart.

[@bolajia.2037]

I need some help please!! I have an LG WM0642HW washer. I sprayed the spider shaft and seal with penetrating oil and let sit for 5-10 minutes. I tried using a block of wood and hammer to force the inner tub assemply out but its not working. I even broke the wood I was using. Is there another way?

[@pamarnold118]

Excellent video, thank you very much. Can you advise on how to remove the bolts if they are stuck? They just turn.

[@watkins656]

Did you ever figure this out?

[@aron352352]

Slide off the plastic arms inside. Theres a nut

[@GarlordDarkthought]

How similar/dissimilar is this for a Whirlpool Duet front loader? Do you have a video for that?

[@adams2637]

Thank you so much for these repair videos, you have help more than a few times repairing my lg tromm washer. I just had a question about the spider bracket, is the shaft in the center supposed to turn freely in the base? Its doesn't seem right to me but i dont know what normal is when it comes to appliances. My washer was spinning out of control and giving me the UE error. I checked all of the normal things most forums said to look at but everything seemed fine, bearings look great and still feel really tight and smooth. The only problem i found was that the shaft spins and has a lot of slop back and forth, i could easily move the stainless drum about a half inch up and a down and side to side when it was assembled. I hope to hear back, thanks

[@appliancepartspros]

If the tub has a lot of movement like yours, it could be the spider is just as damaged as the one in the video. The shaft is part of the spider and should not move freely. It also could be a bad bearing. You will want to fix it right away before the inner tub damages the outer one from bouncing around. If you are going to tear it apart I would plan on doing the spider, bearings, tub seal and the rear seal.

[@goodtymezmc]

having a hard time getting the drum all the way through to bolt it down. Do I need greese the spider in order to get it through the bearings?

[@lancerowley4703]

Thank you so much for this video. It helped me enormously.

[@appliancepartspros]

You're welcome!

[@rdp982]

excellent video. not sure if this is my issue but going to attempt this tonight.

[@appliancepartspros]

+Richard Paterala Thanks, hope the video helped you get the washer fixed!

[@rdp982]

+AppliancePartsPros well.....I thought this was my issue and it is not but maybe your expertise can be of assistance. in the middle of the spin cycle heard a large bang and the machine will no longer spin and smelled a faint rubber burning smell from within the unit. I thought it was out of round or a cracked spider flange both seem to be intact. any other suggestions?

[@rdp982]

+Richard Paterala it also seems the motor spins freely and the drum assembly spins when I rotate the motor rotor

[@appliancepartspros]

+Richard Paterala Without knowing what you have it would be hard to say, we cannot do much trouble shooting here. Please post the problem along with the appliance model number on our repair forum and the techs can help you troubleshoot the problem. forum.appliancepartspros.com/

[@zmanpianoman]

Thats the new spider older style has 6 bolts on the outside. Any dirrerence in instalation.

[@forbiddenmosaic]

What's the life expectancy of these washers? I have a very similar model - 14 years old. Probably not worth the effort and time for an old appliance. Looks like a near complete rebuild.

[@chrismutchler9563]

Excellent instructions given. Thank you.

[@appliancepartspros]

You're welcome! Happy to help.

[@borisyost6580]

If the bolts don't nicely start spinning when you try and take the spider off the back, just quit and replace the drum. The problem is the bolts go THROUGH the drum and set into nuts which are molded into the plastic agitator bars inside the drum. If the nuts spin, you can't get in there to hold them. You have to break the inside plastic of the agitator bars to get to the nuts. After you have done all that, you might as well buy a whole inner drum brand new.

[@appliancepartspros]

Thanks for that tip.

[@lancerowley4703]

I ran into this problem on one of the bolts. I cut the head off the bolt with a grinder. I was then able to remove the baffle from the drum and take it apart to remove the rest of the bolt and reseat the nut. The replacement bolt was $13 cad tho... still I was able to complete the repair after that setback.

[@abraarahmed3780]

Our LG just started violently shaking in its last 10ish minutes of its spin cycle to the point where the machine moves a foot at least and you can hear it throughout the house. Replaced the springs and leveled the feet on the concrete floor. Still real loud and violent banging. I have a shock absorber coming in the mail but they look fine. How would I know if I have a bad spider/shock absorber/bearing?? Its not very visible with the top or rear panel removed.

[@appliancepartspros]

We'd be happy to help you out with that! We offer free technical advice and diagnosis. You can give us a call at 1-877-477-7278 or you can chat us at our website: www.appliancepartspros.com/. We will need your model number to give you accurate advice, which you can locate using this tool on our website: www.appliancepartspros.com/modelnumber_locator.aspx

[@scottdee3241]

I haven't taken mine apart yet but I believe I have a failed spider. Have you had one where the shaft would spin (not entirely freely) of the rest of the spider?

[@appliancepartspros]

+Scott Dee If the shaft broke free of the spider it might cause that. I have not seen one but that does not mean it could not happen, most of the spiders I have seen fail because one or two arm corrode and break.

[@mokwils]

follow your instruction and made the repair. thanks

[@joejones4370]

We have a Samsung washer purchased in 2011 that has this problem. Do similar washers made in 2015 have this same defect?

[@appliancepartspros]

+Joe Jones I do not know if the manufacturer has redesigned this part.

[@confidentlocal8600]

+Joe Jones All the front loaders use these cheap cast spiders. It's driving a lot of people back to top loaders.

[@HighCompressionII]

Great video, nice clear shots... --Just shows you how CRAP things are made these days to break--Like when the shaft-seal leaks, destroying the bearing--And the direct-drive motor!--There's not even any attempt at a water-shield or thrower-ring to protect the coils of the motor from getting wet at all. Typical modern Rubbish, L.G. just like 'em all these days Made to Break......

[@tonyo649]

what is the name of the blue liquid that you paste in the bolt thread. It's that for preventing bolt loose or for prevent rust?

[@appliancepartspros]

tonyo otog It is blue thread lock.

[@rjcvg]

how do I know when the spider assembly needs replacing. My Samsung will not go to the spin cycle. The drum appears to be leaning to the rear. This tore the boot seal from the opening and needs replacing now. I checked the shock absorbers in the rear and look like they need replacing but I am not sure this will fix the problem. Any thoughts. Thanks

[@appliancepartspros]

Keith Palazzo It could be the spider or the bearings. You can post the problem along with the model and serial number on our repair forum and the techs will help you out.

[@reneromero3530]

Very good video and well explained, although my washer is Samsung this video helped me a lot, in gratitude I ordered the shaft, the tub seal and spider bolts from appliancepartspros.com, my question is, if I should replace the seal that protect the bearings as well?

[@appliancepartspros]

If you are going to take it that far apart you may as well change the seal too!

[@SweetRanma2008]

This may be a dumb question but how do you know you need to replace the spider without taken apart?

[@appliancepartspros]

SweetRanma2008 If the spider is cracked it could allow the inner tub to bounce around making a lot of noise. You can also open up the door and try to push the lip of the inner tub towards the outer tub. So at 12 oclock push up, 3 oclock push right etc all the way around the tub. The inner tub should not really move at all so if there is a area where the inner tub can be moved it could indicate a bad spider. Of course the best way is to open up the unit and inspect the spider, bearings and seals.

[@karenwoodard3169]

I took washer apart. Spiderarm corroded. Not broke but screws broke off in arm. Do I have to replace spider arm or can I get new screws. How do I get broke ones out if so. ?

[@appliancepartspros]

We'd be happy to help you figure out whether the corrosion is bad enough that you need to replace the arm, or whether you could get by replacing just the screws. We offer free technical advice and diagnosis. You can give us a call at 1-877-477-7278 or you can chat us at our website: www.appliancepartspros.com/. We will need your model number. You can use this tool on our website to help you find the model number: www.appliancepartspros.com/modelnumber_locator.aspx

[@sheilaschirtzinger295]

What is the manufacturer's part number for the spider mounting screws?

[@appliancepartspros]

+Sheila Schirtzinger I am not sure the screws are the same for all models and I have seen some where the screws are only sold with the inner tub. I would go to our website and enter the appliance model number to view the parts breakdowns to see if they are sold separately or if you have to obtain them locally. If you need help just give us a call: 1-877-477-7278.

[@lowellmanuel1544]

Did you remove the drum buffle when you loose the bolt on the spider?

[@appliancepartspros]

We did not take out any drum baffles in this video.

[@josephvionito9196]

Do you recommend changing the bearings while replacing the spider or am I fine just replacing the spider?

[@appliancepartspros]

+Joseph Vionito You are not required to but if you have the machine that far apart already and it is old enough that the spider failed, I would suggest doing the seal and the bearings.

[@josephvionito9196]

+AppliancePartsPros Do you know where I can buy a bearing kit for my samsung model? I looked for the entire drum assembly but they are discontinued.

[@appliancepartspros]

+Joseph Vionito You can go to our website and enter your appliance model number to view the parts breakdowns to be sure you get the correct part for your model. If you need help you can give us a call: 1-877-477-7278.

[@admar6272]

What was the problem or symptoms of this washer, to end up replacing the spider?? Thanks

[@appliancepartspros]

+Ad Mar A broken spider would cause the inner drum to bounce around and possible bang on the outer drum along with a lot of vibrations.

[@sethdaniel31]

In my case, the basket started rubbing up against boot seal, and took some pieces off. Started getting a slight burned rubber smell. during the spin cycle.

[@doreenmajeau5629]

How can I be sure it is the Spider that is causing the noise and burning rubber smell during the spin cycle, without having to take apart my washer first?

[@appliancepartspros]

+Doreen Majeau If the inner tub moves around inside the outer tub it is an indication the spider or bearing are bad. What I mean is if you can push the lip of the inner tub closer to the lip of the outer tub. You can also post the problem along with the appliance model number on our repair forum and the techs can help you troubleshoot the problem. forum.appliancepartspros.com/

[@gordonfirth7254]

That is a great video man..good job. thanks. Gord.

[@appliancepartspros]

Glad the video helped you get the washer fixed!

[@md929]

Did you change the bearing and seal? Bearing looks rusted.

[@appliancepartspros]

Yes, we did the seal and bearings in a separate video!

[@kenjiposer6369]

is the bearing come in a kit or do i have to get the whole rear tub? thanks

[@appliancepartspros]

Kenji Poser You can go to our site and verify how the parts are sold by looking up your appliance model number. On the washer in the video the bearing are sold separately from the drum although not in a kit, they are sold individually.

[@huntermark1160]

I was removing my broken spider and two of the six bolts won't back out. They just spin and spin. They are both on the same part of the spider. How can I remove them?

[@aron352352]

Slide the plastic piece thats inside off. Theres a nut behind it

[@jb3147]

Three of the six bolts holding the spider are spinning but not coming out. Any suggestions short of replacing drum?

[@appliancepartspros]

jb3147 If the threads are shot there is not much you can do unless you have the tools to re-tap them.

[@vw68autobug]

I believe the thread locker is the culprit, as it really locks the bolts as the thread is full of the thread locker.. Mine were very difficult to remove and impossible to screw back in. I used a bolt with the same thread and put a slot in it with an angle grinder. When screwed in, it removed all traces of the old thread locker and the old screws were then easily screwed back in, using blue thread locker. Lee in Australia

[@keithweaver3795]

+jb3147 What did you end up doing to resolve the problem with the spider bolts spinning, but not coming out. I'm having the exact same problem with 5 spinning. The one that did come out had been covered with locktite. Any comments appreciated.

[@jb3147]

Keith, I ended up buying a new drum/spider assy and returning the spider that I ordered earlier. Unit is running smoothly.

[@borisyost6580]

Replace the drum. The problem is the bolts go THROUGH the drum and set into nuts which are molded into the agitator bars inside the drum. If the nuts inside spin, you can't get in there to hold them. You have to break the inside plastic of the agitator bars to get to the nuts. After you have done all that, you might as well buy a whole drum.

[@el_infamoso]

I was following the video and everything was going perfect, until I got to removing the screws from the old spider. The screws are caked with crust and residue so I put some WD40 on the screws. AFter a few minutes, they started to turn, but they do not come out. They only turn and turn. What could be the problem and would you have any solution to getting the screws totally out so I can finish up the repair?

[@appliancepartspros]

In a case like that, we would usually soak it in rust buster and let it soak for a while to help loosen that up: www.appliancepartspros.com/pro-rust-buster-tj93241-ap5638848.html

[@el_infamoso]

I went ahead and bought a new tub because the screws just turned and turned. Got everything back together and went to test a load and water was leaking from the heater element. Somehow it became disconnected and is loose. There does not seem to be anyway to snap it back in place. Any suggestions?

[@el_infamoso]

I am sure I am not the only one who replaced a whole tub or spider assembley and try a test run of the washing machine only to have to take everything apart because water was spewing out. I had no idea where it was coming from, but by checking all the hoses that your video showed to connect, I deduced it was the heating element that was loose. I searched your videos but couldnt find anything, then I actually found another video that kinda showed how the heater element is set in place by loosening the middle screw and then tightening it again. I think you should add this to your videos because your videos are the most thorough, simple and easy to follow. Ultimately and although I had to get a whole tub because the screws would not come out of the old spider, my washing machine is back to running like new and it only cost me about $200 and a few hours of my time. THANK YOU SO MUCH FOR SUPPLYING THESE VIDEOS FOR DIY'ERS LIKE MYSELF!!!! NAMASTE!!!

[@appliancepartspros]

Glad that we could help you out, Tony! And thanks for the additional information.

[@johng.2305]

I am having the exact same problem. You can loosen the bolts, but they just turn and turn.

[@lowbornCO]

Out of the two large size hoses on the top of my tub only one of them has the blue dome thing inside. The video shows both orifices having one. I have looked all over and I am just not seeing one. I have a parts diagram and it doesn't show them on there either. Can someone give me more insight in to what this part is and what it does?

[@appliancepartspros]

lowbornCO I believe they are just there to prevent water from coming up into the hoses. I have seen them on a few different versions but I do not know if every model has them.

[@BlaiseBodin]

how long does it really take. and how much should i expect to pay to have this repair done.

[@appliancepartspros]

It is hard to say it depends on how mechanical the person is, if you run into any problems along the way, etc. If you wanted a tech to come out you would have to call around and get a price, we do not have any information about repair pricing.

[@Elnamech]

Nicely done video. Thank you. I am an Appliancepartspros.com customer. My only comment/question would be after such stresses placed upon the spindle bearings and seals due to the broken spider, wouldn't it be a good idea to replace them as well? Or perhaps they are not replaceable? My concern would be leaks due to a damaged seal.

[@appliancepartspros]

Scott Leahy Thanks for being a customer! It depends on the model number whether the bearings can be changed or not. While you are doing the spider it is good to check them out and change them if they are bad. Some people do change them just because they are right there and why not if you already have the machine apart that far.

[@PresidentJorgeBush]

Hey I have a question. If the washer spider breaks on my samsung washing. Can I just replace the washer spider. Or I have to replace the whole drum because the drums and spider is one piece. I had a technician to come tell me he can't fix it and charged me it for it and left. I was like wow.

[@appliancepartspros]

It really depends on the model number and how the manufacturer sells it. Seen them sold both ways!

[@PresidentJorgeBush]

OK! thank you not quite the answer. I think I am not asking right

[@appliancepartspros]

You can go to our website and enter your appliance model number to view the parts breakdowns to be sure you get the correct part for your model and to see how they are sold.

[@PresidentJorgeBush]

Richard Raucina Thanks richard, I will always keep that in mind.

[@PresidentJorgeBush]

Indeed, thanks for taking the time to explain everything to me, much appreciated. I would prefer a top load. I can already tell that it puts less stress into the drums and the main stem. It can hold more water. One day I will get one, as for right now my mechanic room is too small for side by side washing and dryer machine.

[@Matt-mh5ud]

This is an absolute BS situation in the front-loader industry, they're designed to fail! Is there any manufacturer that has caught on to this and has stopped making their drum spider support out of virgin aluminum? 4 year-old Samsung machine here, even took out the front of the tub with all the aluminum chunks grating the plastic and really messed up the pump with the metal granules. I knew mine was done when the drum locked up completely. I'm trying to come up with something to coat the new spider to at least hinder the corrosion process next time.

[@appliancepartspros]

Hope the video helped you get the washer fixed!

[@Matt-mh5ud]

+AppliancePartsPros much appreciated. the diagrams on your website were the most helpful in finding everything needed.

[@sklarkestra]

I found it much easier to get the rubber tub surround on BEFOREyou put the weights back on

[@appliancepartspros]

+Bruce Sklar Thanks for the tip, glad you were able to get the washer fixed!

[@randomrazr]

apparently samsung spiders corrode badley, should i avoid samsung?

[@williampayton9515]

I think all front loaders corrode at some point. I am in the process of replacing my spider, bearings, seal and hall sensor on a Samsung WF330ANW/XAA-01. I'm thinking I should spray paint the spider with some kind of rust prevention paint or something before putting it all back together.

[@randomrazr]

all that broke already? how old is your washer? doesnt seem like they last very long.

[@williampayton9515]

randomrazr No sir. Just the spider was bad . But if ya gonna break it down that far you should go ahead and change the other parts too. I believe it's at least 5-7 yrs old.

[@randomrazr]

William Payton should i avoid samsung, lg and all them? or bosch

[@williampayton9515]

Hard to say. While researching the parts I needed, I read that all brands have a similar issue with the spider if they are front loaders. Maybe try a top loader?

[@PamirTea]

Great video.

[@appliancepartspros]

Thanks! Glad you found it helpful.

[@wilsonbosque7479]

why this spider brake so easy my is samsum 2years 6 month .and got this problem samsum only 1years ,i dont now what to do they want 700.00 dollar to fix is better buy new o repair this one thank i love you video maybe itry got nothing to loose

[@vanessastarnes5706]

Wilson Bosque jikmjjn,idle rqaaaaau6oh 892wyt l6 t 21+211112".'-/""/v

[@rokonuzzaman1615]

Good job

[@1hjehje]

An excellent video ... Thank you!

[@appliancepartspros]

Glad the video helped you get the spider changed!

[@gsppuffer]

No new seal get ready for leaks especially looking at the old shaft that seal is toast

[@lewisniemann6390]

Anyone else think this guy reminds you of Phil, from the show the Americans?

[@appliancepartspros]

+Lewis Niemann LOL I will pass that along! Hope the video helped you change the spider!

[@lewisniemann6390]

+AppliancePartsPros wasn't the spider in my situation, rather the bearings.

[@peterhine9946]

thanks; helpe a lot

[@appliancepartspros]

You're welcome. Happy to help!

help!!! washing machine national na-vr1000 repair. thanks.

[@appliancepartspros]

+Nguyễn Quốc Bảo I am sorry we do not have any information on international models.

thanks....

[@firstahm879]

Thank my baby

[@tngovernmentjob]

good

[@appliancepartspros]

Happy to help!

[@JamesPiccone]

well I'm definitely not buying another one of those if it's made out of the same metallurgy. why the fuck can't they make one of those out of something that does not corrode is easy or break down in water kind of counterintuitive don't you think. Mark that off my list of washers never to buy.

[@lauraseymour1905]

very good video - straight forward instructions & good views of every step in the process. AppliancePartsPros.com also has a very user friendly website that allowed me to find the proper parts for my machine & verify with pictures of every angle that they were what I needed. The parts arrived less than two days after I ordered them with standard shipping methods - Awesome! All parts were exactly what I ordered & my machine is back on line ! Thank you!

[@appliancepartspros]

Glad the video helped you out and thanks for the order!

[@henmich9954]

It's as easy as 1,2,34, 1323452, 234509345890.

[@appliancepartspros]

Glad the video helped you get the washer fixed!

[@henmich9954]

Thanks for the info, but it's sad that it's so complicated to take apart. Your comfort level in doing so, leads me to believe this is a bad design and you have to do this fix way too much.

[@GarlordDarkthought]

How similar/dissimilar is this for a Whirlpool Duet front loader? Do you have a video for that?