How to open VW trunk which won't open from inside and outside

This is common failure on Volkswagen vehicles, shown on 2009 VW Jetta Wagon

[@LAactor]

Maybe that icon is upside down from the inside is because you don't look at it from the inside as much as if you do from the outside with the hatch open.. Good that you keep saying the car will move on. Ever since you got the scion the fans over at toyo maint keep asking about her. That's cute this Jetta doesn't want to leave you. You took such good care of her like nobody has before. No wonder.

[@brentleimenstoll129]

What can you do with this if the lever on the inside of the boot will not open the door?

[@NCWG76]

Did you figure out what the problem was? I have the same problem with my 2008 VW Rabbit. I really need to be able to get into my trunk area since the car is small. I enjoyed watching your video.

[@Chris-uv4jw]

My wagon doesn't have this hole!!! An i cant get the hatch open

[@KHWhite222]

Why would they make a vehicle like that. It’s so frustrating.

[@KHWhite222]

There has to be another way.. Shame on VW for creating this mess