I used a seagate external drive. the mac i was using since crashed. when I plug the external drive into my new mac it does not allow me to access the files as it states they were stored in time machine. I have tried everything and can't seem to get my files. any suggestions would help. thanks
@cleverfiles3 жыл бұрын
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
@jasminemorris9673 жыл бұрын
So I have my stuff from my macbook backed up but it keeps saying I don't have permission to the files on the Mac. Do you have a video on how to gain permissions back or get permissions on the new computer?
@cleverfiles3 жыл бұрын
Hello, we are happy to assist you with any questions you may have about the Disk Drill. You can learn more about the data recovery solution we offer at www.cleverfiles.com/
@ooohlaa133 жыл бұрын
i have a document that may be 2 or 3 years old and I can't remember what folder I would have filed it in. It is a download no longer available. Can I do a search on my time machine Seagate hard drive for it via the TM software? Does it show individual files or is there a search button?
@cleverfiles3 жыл бұрын
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
@amarpreetbrar7903 жыл бұрын
I stupidly erased all my data (losing my wedding photos and photos and videos of my daughter) from my external seagate 5tb hard drive by reformatting it from NTFS tl ExFat. Is there any way to get those files all back please?
@cleverfiles3 жыл бұрын
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
@BrettDavidsonAdventures Жыл бұрын
My MacBook Air laptop was stolen. But I have a backup in Time Machine backup on an external drive. How do I view the contents from a new MacBook Pro???
@andrewdanvers71754 ай бұрын
My Mac will need a complete wipe, and reinstall OS, time machine continually backs up, but what if I want to restore ALL files, not individual files as shown in the vid? I surely cant reinstall individual files. YT vids ive search just show restore 1 or 2 files, but not the whole lot
@cleverfiles4 ай бұрын
Disk Drill selects all data to recover by default, so you can recover all found data and then investigate it
@AliceBowie93 жыл бұрын
great tutorial - I have a unique situation, and wondering if you had any advice. Last week, I ran a Time Machine backup and it popped up a window halfway through saying there was not enough space so it deleted older backup. I wanted to see what photos were in the now oldest backup on my external time machine. I double clicked on the photps app from a 2016 date and all of the sudden it "updated" my photos library. when I checked the library after it completed it had only Dec 2016-Jan 2020 photos and my library size is now around 10GB. I take a ton of video so my library would have been way bigger consisting of around Jan 2012 -Jan 2022 I need to backup all photos that are presently on my mac before any further damage is done. To complicate this even more my wife is a separate user on this same mac and her photo library is around 180 GB and she did not lose anything.
@cleverfiles3 жыл бұрын
Have you tried scanning your drive with Disk Drill? We offer a free version that you can use to identify recoverable files.
@stevenpanter463 жыл бұрын
Hi Mate, I have an old external hard drive that was used as time machine about 5 years ago. Now I want to recover some photos From it but I do not have a Mac anymore, how can I do this. I don’t have windows, only iPad Pro, I have a mate with MacBook, can he recover for me
@cleverfiles3 жыл бұрын
Hello Steven, yes you will need a computer to recover from it. We suggest you ask for the help of your friend for this purpose. Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
@seanstacey732 жыл бұрын
This is great, but what do I do if the external hard drive I backed up has failed and I can’t connect it?
@cleverfiles2 жыл бұрын
Please, contact us at help@cleverfiles.com for further assistance.
@victormexico87303 жыл бұрын
my time machine is full but i don't see files in it?,,,can U help me please?
@cleverfiles3 жыл бұрын
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
@Beatsnmotivation Жыл бұрын
Does any one know why Time Machine hide my files on my SSD? I downgraded my Mac from Monterey to Mojave bc of music production problems. Bro the files are hidden I can see them is like 350 GB but I can’t restore files bc the files are hidden. Is it bc I downgrade it?
@hannamayer25673 жыл бұрын
Unfortunately, I don't have a Time Machine backup, what can I do to recover files?
@cleverfiles3 жыл бұрын
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
@BigCountrySo-CaL6197 ай бұрын
My computer died, so can you do this from a new computer, looking into your old time, machine back up hard drive?
@cleverfiles7 ай бұрын
Yes, this might work. Worth a try.
@BigCountrySo-CaL6197 ай бұрын
@@cleverfiles it might work? have you ever tried to look at time machine backup files up from different computers?
@BankruptBassplayer6 күн бұрын
Thank You ! Your video just save my ass…!!!!!!!!!!!
@mymixchannel3692 жыл бұрын
It didn’t work doesn’t open that page you showed
@zoulhhh3 жыл бұрын
Time machine does not even have a search?
@cleverfiles3 жыл бұрын
You search with Spotlight, see: support.apple.com/en-kw/guide/mac-help/mh15136/mac
@zoulhhh3 жыл бұрын
@@cleverfiles Thanks but doesn't work.
@mymixchannel3692 жыл бұрын
It just empty page on Time Machine this all fake
@karlasoto2792 жыл бұрын
For people without TM, I need to recover only one file...help. any free version, real free. not only to see the files, free to restore and recover files.
@cleverfiles2 жыл бұрын
Please contact us at help@cleverfiles.com for further assistance.
@jungkookshe3 жыл бұрын
Namjoon, you should see this. It will restore the files. Please support 💜💜💜💜 ARMY is here
@Massihiri2 жыл бұрын
Disk drill ask for payment before they allow me to recover the file
@cleverfiles2 жыл бұрын
Thanks for commeting! We offer a free recovery of up to 500 MB of your data if you use Disk Drill for Windows. Unfortunately, this option is not available for Mac users at this time. You can find more information here: www.cleverfiles.com/help/disk-drill-mac-windows.html We do guarantee the recovery of the files you can fully preview in the free version.
@Massihiri2 жыл бұрын
@@cleverfiles Ok thanks tried it because I was under the impression it was free for Mac . $89 is not cheap .
@dhinesh44603 жыл бұрын
First ❤️ first comment 🔥 from Tamilnadu
@mymixchannel3692 жыл бұрын
Time Machine doesn’t work also
@cleverfiles2 жыл бұрын
Please, contact us at help@cleverfiles.com for further assistance.
@mariagasa26512 жыл бұрын
un crack !!! thank you!
@cleverfiles2 жыл бұрын
Glad it helped!
@razorbackroar Жыл бұрын
i just need to open photos app from my external drive & restore them not the whole library