How to Remotely Manage Your Airbnbs from a Long Distance

[@TheRealEstateRobinsons]

Hey Everyone! Here's the link to the Schlage Encode amzn.to/3AXLcZ4

[@wordsofwisdomlife7957]

This does no longer work. Please update this. Thanks!

[@yenpadilla3537]

Great tips guys!Just to piggyback on your video it would be very helpful to ask your cleaners to send you pics after they clean the house or even a video so you can see if it needs some more corrections before your next guest arrives and in that way you’ll avoid the hassle of hearing complaints from your guest.

[@KathyPhuongNguyen]

Totally agree!

[@duanehensley8835]

Tony and Sarah. Just want to let you guys know I landed my first short-term rental in Pigeon Forge, Tennessee and it was one of your videos that inspired me to get into this type of real estate investing. Prior to seeing your video, I had no idea what this type of investing was all about and now I'm soon to be an Airbnb owner. Thank you so much for sharing your journey!

[@TheRealEstateRobinsons]

That’s incredible!! Congratulations!!! Honored to have played a small role in your new real estate journey!!

[@duanehensley8835]

@@TheRealEstateRobinsons I'd love to see your specific Airbnb listing for your Pigeon Forge cabin if you wouldn't mind sharing. Is that possible? if so maybe email me the link.

[@kimberiysmarketstrategy]

My AirB is Next door and I would never dream of having an out of state property. I look at our house everyday & see issues that house keeping doesnt pick up, or handyman didn’t clean up after themselves. I used to be in hospitality though and consider it VERY unprofessional to not check in on my responsibilities. Sorry guys love you though!

[@kimberiysmarketstrategy]

Lol - until you find out your handyman is dating the housekeeper & she sends him extra “spoofs” every month to help subsidize their rent because she just found out she’s pregnant and they are trying to figure out a plan to con you guys out of more money. Oh boy guys.you haven’t seen anything yet!

[@ivantejeda]

Hey Duane👋 I have some videos that might help you get going on your Airbnb business journey. If you ever have any questions just lmk.

[@Michelle-z2q4g]

Great content 👍🏼 I always pick up something new each time.

[@christianlatimer9238]

What about setup/furnishing? Are you flying there for a few days to do this in the beginning?

[@TheRealEstateRobinsons]

For the first property, yes. We flew out and spent a few days there. For our second property, we had our cleaner and handyman set up pretty much everything for us. We still flew out for a final check though.

[@LauraLigmail]

Hello Tony and Sara, any advice for furnishing and decorating our new Airbnb in an empty SFH on a reasonable budget?

[@simenabeau611]

Hi new subscriber here! Thank you so much for the great content, so inspirational. It will make my journey lot easier to start

[@dejanellen.harris3936]

Hello! What was the product brand for the keyless entry system? I didn’t see the link for it. Thanks!

[@Craftydoki]

thanks for the great tips. just curious, do you pay your cleaners extra for checking and managing inventory? thanks

[@truckingempire563]

Dude im addicted to watching you guys videos!! Ive been binge watching for the last 2 hours. Id love to get in contact with you guys just to speak about some of the questions i have where can i reach you all?

[@ivantejeda]

Hey @Trucking Empire👋 I have some videos that might help you get going on your Airbnb business journey. If you ever have any questions just lmk.

[@davidnavarro7667]

Robinsons great video good information. I have the desire to start in this business. But not sure how to start. Thank you for sharing such good information.😇

[@meghantran1585]

How can you be sure that your handyman and the cleaning person are not just teaming together to make up “problems that needs to be fix or clean” just to make more money out of you?

[@Ophelialoki]

Ring camera

[@cyrusjulian187]

@@Ophelialoki I thought cameras were only allowed outside the property, not inside?

[@ljones9146]

Pictures

[@zeon606]

Rotate them out

[@ivantejeda]

👋 Great question Meghan! I’m thinking about making a video on this. Let me know if that’d be helpful. P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@1stKingKazma]

Finally, I've been waiting for a video like this :)

[@ivantejeda]

Hey Eren👋 I have some videos that might help you get going on your Airbnb business journey. If you ever have any questions just lmk.

[@scottb3423]

If the guest needs in person assistance, would you send your handyman over? Wouldn't you essentially need them on call 24/7, since guests may request help after hours?

[@amandaschulz833]

So many cleaner questions makes me realize how much this business hinges on me. A cleaner, and how I really need to be charging more to clean these places. I've gotten out of doing strs because owners don't want to pay up. I can make 3x the amount doing 2 residential cleans in the time it takes me to do 1 str. Also, I'm a cleaner not a property manager..if I'm expected to order, transport and keep track of supplies, communicate with a handyman etc I expect to be compensated for it.

[@FlyingSagittarius]

Good AirBNB hosts know that a good cleaner is worth their weight in gold. When you're getting requests for quotes, you should be interviewing the host just as much as they're interviewing you. Someone that's expecting top service and offering bottom dollar isn't worth your time.

[@irmafranke1012]

Hello, I don't see the link to the smart lock (?). Can you please provide, when possible? Thank you for another great video.

[@Minja84]

Same - please post the smart lock info. Thanks!

[@AndreaJeanne88]

Great content! I found your channel through the Real Estate Rookie podcast. My husband and I are getting ready to buy our first STR property. We live in a market that is fairly expensive (Clearwater FL) which can definitely be a barrier to entry or to scaling. We are going to make it work for the first couple of properties but I really want to be able to eventually get into some other more affordable markets outside of Florida. This video is really helpful to see how simple it can be to manage long distance. It takes the complexity out of it. Thanks!

[@zachvanharn925]

I believe Clearwater is minimum of 30 days for rentals or that is what I found when looking there. I know Largo is wide open for Air Bnbs. Just check local laws before purchasing. We have had many wrenches thrown into out plans especially in Florida.

[@ankurbhakta90]

Just a question. Do you guys have camera system inside the property? How do you manage if something happens to the property like water leaks or fire or like major emergency.

[@ivantejeda]

👋 Great question AB! I’m thinking about making a video on this. Let me know if that’d be helpful. P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@christ8518]

Maybe I missed it. But how do you stock supplies? Understand cleaners will put new amenities out. But the logistics of ordering, deliveries and storing for cleaners etc..?

[@christ8518]

Never mind, missed that last part. Great video!

[@TheRealEstateRobinsons]

Glad you enjoyed it!!

[@sunsettreasurehunters2085]

Great tips that answered lots of my Rookie questions! Thanks Tony and Sara.

[@ivantejeda]

Hey 👋 I have some videos that might help you get going on your Airbnb business journey. If you ever have any questions just lmk.

[@misamow1]

I also own 2 vacation rentals in Tennessee. They are managed by 2 different PM companies. I rarely hear from them, they handle all of the complaints, repairs, cleanings and bookings. Of course the PM takes a cut of the profits, but so does any vacation rental platform . So what makes managing the properties yourself better than hiring out? Love your videos!

[@TheRealEstateRobinsons]

I’m not sure what your PM is charging, but we’ve seen rates between 15% and 40%. We felt confident in our ability to self manage and save that money.

[@themisguidedpodcast]

What a wonderful video!!! Thanks so much for the interview. Can't wait to release it

[@merinakarpen4504]

What happens after check out if a guest damaged something like furniture or if a sink is leaking but you have another guest checking in later the same day? How do you remedy these situations in a timely manner?

[@dannycervantes2596]

The cleaning lady obviously would be the first to notice the damage and would immediately contact you, then you’d contact you handy man if they can on the fly come over, if not possible, you’re gonna have to bite the bullet and call a 3rd party emergency Plummer or whatever to see if they can come right over. If all else fails you’re going to have to compensate the guest and again, bite the bullet on the monetary loss, which is all the cost to do business.

[@matthewwilliamson8885]

Thank you guys for the great content as we begin to look into our first STR! I was trying to find where you might talk about property management. Do you guys deal with property management companies or basically just find a cleaning company and a handyman?

[@tommylynch1211]

You guys are amazing thank you for this great information

[@ivantejeda]

Hey Tommy👋 I have some videos that might help you get going on your Airbnb business journey. If you ever have any questions just lmk.

[@weareovercomers8225]

Great tips ya'll. My wife and I just moved from Cali to Texas to acquire more properties. Right now i have my eyes on a property in another part of Texas. Ultimately, my goal is to be able to afford a property in California, where most of our friends live. My goal is acquire a vacation home in Lake Tahoe. That would be nice. BTW this is not related to the subject, Tony looks like he can be one of the Jackson siblings. There's a strong resemblance to Janet and Michael😄

[@ivantejeda]

Hey @We are Overcomers 👋 I have some videos that might help you get going on your Airbnb business journey. If you ever have any questions just lmk.

[@mariamm6105]

How much do you pay them for their time, when they need to be there when someone needs to fix something?

[@niasuh786]

Amazing video, can you send a link of how you go about finding a cleaner?

[@ivantejeda]

Hey Husain👋 I have some videos that might help you get going on your Airbnb business journey. If you ever have any questions just lmk.

[@gojereme]

Love it, definitely feeling more confident. Thanks for this info guys!

[@TheRealEstateRobinsons]

Thank YOU!

[@alanh5348]

What about finding a property mgmt that handles cleaning, service etc? Pros cons?

[@ivantejeda]

👋 Great question Alan! I’m thinking about making a video on this. Let me know if that’d be helpful. P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@alanh5348]

@@ivantejeda yes, that would be very helpful

[@scottsherin5456]

Love it, this is exactly the kind of thing I needed to listen to. Although I own a couple standard rentals across the country, I may want to start in my backyard for the airbnb game. I'll keep you two updated!

[@npunz1]

Thanks for the content. How did you handle it on the guest side when they complain about the cleanliness? Do you give them a credit, do you send someone out right away after that? Thanks

[@monicab8457]

Love the video…just curious on how you actually pick the locations that you end up purchasing when going the remote route. Do you just go off of AirDNA recommendations or are there other factors/resources that you rely on?

[@beckahhhhhh1]

Same!

[@ivantejeda]

👋 Great question Monica! I’m thinking about making a video on this. Let me know if that’d be helpful. P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@kevincarroll9341]

thanks guys! Great content! keep up the good work!

[@ivantejeda]

Hey Kevin 👋 I have some videos that might help you get going on your Airbnb business journey. If you ever have any questions just lmk.

[@nobodyshome101]

Thank you Sara and Tony for another amazing video! Definitely very thorough, I love your channel!

[@TheRealEstateRobinsons]

Thanks so much!

[@jklise1]

awesome content guys. Assuming you do NOT use property management companies for your units since you have your own property-based teams?

[@ivantejeda]

👋 Great question Justine! I’m thinking about making a video on this. Let me know if that’d be helpful. P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@beckydolman2225]

How do you pay your handyman? Per job or hour?

[@ivantejeda]

👋 Great question Becky! I’m thinking about making a video on this. Let me know if that’d be helpful. P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@adamwelsh939]

Thanks so much for the great content you two are producing very helpful in starting the Airbnb journey! I am considering building a new home to be used as an Airbnb and was wondering if you had any input on the idea. Thanks!

[@oliverramirez6437]

My favorite KZbin channel

[@TheRealEstateRobinsons]

We are SO honored!

[@CYNEMICAL]

This video was very helpful! I've been considering remotely hosting in Atlanta GA from Los Angeles. Subbing for the rest of your content, you both are awesome :D

[@clarissamurra1027]

@Cynemical, how have you gone about finding an airbnb property in Atlanta? I'm also considering atlanta to start, out-of-state. Thank you!

[@carmenluk4369]

Great info from your video. How do you find a cohost? Thank you

[@ivantejeda]

👋 Great question Carmen! I’m thinking about making a video on this. Let me know if that’d be helpful. P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@zbart2202]

Pure gold! Liked, subscribed, and saved this video!

[@TheRealEstateRobinsons]

We love to hear it!! Thanks so much for supporting!

[@gracecage2386]

Thank you so much for the information. How do you feel about hiring a management company to handle all of this for the property owner?

[@TheRetirementality]

I find Tiki statues in closets in my Tiki House all the time because they end up scaring kids. I'm managing properties in FL from the Virgin Islands. It is tough. Last time I was there I fired cleaning crews, handymen, pool cleaners, and lawn people. If people would just do a good job these things would be so much easier.

[@edyarmas8389]

Where do you guys buy the paper towels etc, do you know any specific company that is cheaper if you buy a lot of them ?

[@nolanclark2253]

Hi, thanks Tony and Sarah! Two questions: How do you handle same day cleaner cancelations where you have guests checking in that day? Do you wait for the cleaning review after the guest has stayed to verify how well it was cleaned or do you message guest after they have checked in for quality assurance?

[@TheRealEstateRobinsons]

We’ve actually never had our cleaner cancel on a day they were supposed to turn a property. Our cleaners have teams, so even if they’re out/unavailable, someone on their team is. And we also have backup cleaners we could call in a pinch. And we have automated messages that ask the guest how their checkin experience was. 😀

[@gracecage2386]

@@TheRealEstateRobinsons What is the program you use to automate all of the messages?

[@chriswebb4797]

Good tips, thanks

[@TheRealEstateRobinsons]

Thank you for watching!

[@ivantejeda]

Hey Chris👋 I have some videos that might help you get going on your Airbnb business journey. If you ever have any questions just lmk.

[@glenn7721]

You mentioned a referral fee. That reminds me. I was told that there is a program to sign up for to get referral fees for recommending certain restaurants or other types of businesses. Do you know anything about that? I keep looking for something but can't find it. I have tried googling it and asking all sorts of people. Thanks

[@ivantejeda]

Hey Glenn👋 I have some videos that might help you get going on your Airbnb business journey. If you ever have any questions just lmk.

[@glenn7721]

@@ivantejeda Do you have links to them?

[@victoriacaldwell9339]

This was a great!

[@jimboagustin4107]

Helpful video 👍

[@ivantejeda]

Hey Jimbo👋 I have some videos that might help you get going on your Airbnb business journey. If you ever have any questions just lmk.

[@beckahhhhhh1]

Hi! Do u guys have any international short term properties? I would love to hear about that process and if it’s any different than out of state for you both. I am looking at Mexico.

[@staffypupsemma8287]

We live 2 hours away from our vacation rental and work full time. our property management is currently charging 36%. Kind of terrified of going it alone, but then 36% is a lot. Is anybody is in a similar situation to us and have successfully managed their property?

[@SandyKeybee]

Hey, if you haven't found a decent property management company, please let me know. We only charge 9% and we do everything!

[@eduardomartinez2420]

Great info!! I have a question. I live in NY and I'm looking for a property in Nashville. I'll be following the rental arbitrage method and the county has told me that I'm going to need a local responsible party that lives within a 25 mile radius of the property. With me living in NY I can't put my info down. What can I do in this situation if I don't have any family or friends who live in Nashville or close by?

[@ivantejeda]

👋 Great question Eduardo! I’m thinking about making a video on this. Let me know if that’d be helpful. P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@eduardomartinez2420]

@@ivantejeda Hey!! That would be great thank you. It's one of those questions I've never really seen answered regardless of the channel.

[@jasminemanzanares2805]

Do you have to have a real estate license to manage other peoples airbnbs??

[@ivantejeda]

👋 Great question Jasmine! I’m thinking about making a video on this. Let me know if that’d be helpful. P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@designpropertysolutions]

What calender do you use that blends all of the platforms?

[@ivantejeda]

👋 Great question Carolyn! I’m thinking about making a video on this. Let me know if that’d be helpful. P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@designpropertysolutions]

@@ivantejeda Sure

[@baekhoya]

Where is the link to the Schlage lock?

[@baekhoya]

Love you guys! Thanks for all you do the videos rock!!

[@TheRealEstateRobinsons]

Thanks so much! Glad you’re enjoying the channel!

[@melhayes204]

Great video guys.

[@TheRealEstateRobinsons]

Thanks so much!

[@victoriaadventurechannel]

Can you refer your cleaner and handyman in joshua tree? Also which internet service do you use there? Thanks!

[@TheRealEstateRobinsons]

They’re all booked up, sorry!

[@ripptydevibes2581]

Do you guys contact the township if the regulations do not mention short term rental?

[@TheRealEstateRobinsons]

We’ve never had that issue. Every market we invest in, or have been interested in, has had their STR ordinance online. But yes, I’d definitely call if I couldn’t find something!

[@ripptydevibes2581]

@@TheRealEstateRobinsons I know this now for the first buy. We have been living in a Mill on the creek built 1600s and we have some cool plans for tents,tree houses, splitting the house and managing small groups to keep it calm, but we are VERY nervous as we have to have a hearing with the board and we think they will try to shut us up since they want the house. Luckily, the airport cannot get theyre permit without topping our trees, so we have a master plan to convince the airport to use theyre lawyers to fight the town if they try bucking us lol. There is nothing in our ordinance yet for STR and our argument is preserving history, sharing with guests, and managing it wisely to keep from any "parties" or complaints. Im sick of being a mechanic!! Send us some of your good juju! Thanks for all the info and this quick reply! Im getting excited about this industry, and now know EXACTLY how to locate the next purchase from everything ive learned!

[@TheRealEstateRobinsons]

I love to hear it! Good luck on your journey. Sounds like an amazing project.

[@ivantejeda]

👋 Great question @Ripptyde! I’m thinking about making a video on this. Let me know if that’d be helpful. P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@tylerjeske9092]

Still a little nervous as I just bought a place In the Smokey’s, it is weird being so far away!

[@TheRealEstateRobinsons]

It gets easier with time 😀

[@charlesahweyevu]

How much do they affect your bottom line

[@ivantejeda]

👋 Great question Charles! I’m thinking about making a video on this. Let me know if that’d be helpful. P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@skyhomes8153]

Hi! I’m starting my first Airbnb in Joshua tree. Is it possible for you to share your handyman contact? Thanks a ton!

[@ivantejeda]

Hey @SkyHomes👋 I have some videos that might help you get going on your Airbnb business journey. If you ever have any questions just lmk.

[@jalabi99]

Is it just me or does the Sara's caricature at the beginning of the video look exactly like her but Tony's doesn't?

[@andrewlerma8240]

They were probably scared or not fans of the bear statue and wanted to move it out of their way 😂

[@TheRealEstateRobinsons]

I guess that’s always a possibility 😂

[@vane_715]

Thank you so much for creating this video!!!

[@TheRealEstateRobinsons]

Of course! So glad you liked it!

[@HasanRifino]

❤❤❤👈👪

[@chetmanley5031]

This dude wearing CRAZY amounts of makeup