How to remove and clean filter on Bosch Washing Machine & keep it Hygienically Fresh

How to remove and clean filter on Bosch Washing Machine & keep it Hygienically Fresh.
In this video I will show you how to remove the Bosch Pump Filter (also known as Bosch Coin catcher), check for debris, give it a good clean and re-install. It's a common problem which is why you should check all pockets in your laundry before starting a Washing machine cycle.
If your Bosch Washing Machine is not draining water properly or is smelly, it is likely to be a blocked Bosch pump filter.
If you hear any Washing Machine strange noises around the pump filter then don't wait for it to break, clean out that Bosch washing machine filter as soon as you can. It will save you money and hassle.
How to clean Bosch Serie 4:Serie 6 Washing Machine Pump Filter ideally is an annual job if you can do that. The washing machine filter will get dirty anyway.
As you are cleaning the filter I will also show you how to clean the Bosch dispenser drawer, the dispenser drawer area and the drum rubber and then we will run a Drum Clean super hot wash at 90C to keep the Bosch Washing Machine hygienically fresh using Washing Machine Cleaner.
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0:00 Introduction, 3 steps I will cover.
0:44 Cup of Tea before we start.
0:56 Turn off mains power and unplug.
1:00 Borrow your Partners toothbrush!
1:10 Drain water first.
2:24 Remove the Filter\Coin Catcher.
4:10 Demo of what you can find in the Filter!
4:44 Clean the Filter.
5:13 Clean inside filter area, check Impeller.
5:51 Put the Filter back in.
6:27 Remove the Dispenser Drawer.
7:10 Clean Dispenser Drawer.
8:33 Clean Dispenser Drawer inside area.
9:53 Check Drum rubber drainage holes.
10:05 Plug machine back in.
10:08 Washing Machine Cleaner \ Drum Clean.
12:06 Time for lunch, Puppy Daisy Dalmatian is hungry!
13:12 End of Drum clean, the sniff test.
#boschserie4
#boschwashingmachine
#bosch

[@LurgsHowToGuides]

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[@tuur1192]

An Englishmen helps me with my filter who was stuck, and it's helps me 🥳 thank you..

[@LurgsHowToGuides]

@@tuur1192 Cheers. Glad my video helped.😎

[@anjiibryersbiofieldtherapy1682]

Thanks for your great video,its helpful, but My one the front lid doesn't come off and I have 1.5cm to the floor. So water will just slop over the outside lid. Honestly you'd think they'd have designed a simple fold out rubber lip by 2024 to stop all the gungy water seeping back I'm through the frame. Thanks bosch.

[@carouser]

Mate, you are an absolute legend. Not only funny, but you make your videos both informative but most of all, helpful. I had no idea about the absolutely identical, Serie 4 Bosch Washing Machine filter cleaning process. My washing was not coming out smelling clean. Followed your steps and found a world of shyte gumming up the filter, plus one of my daughter’s hair grips! The amount of junk that spilled out was unbelievable, and as you said, it smells like someone has died. Thank you, brother; peace! 🫵🙏 ✌️☮️

[@LurgsHowToGuides]

Thanks for the comment, glad it’s all worked out. Plenty more helpful videos on my channel. Enjoy the weekend 😎

[@carouser]

Thank you, brother. I’m a fully subscribed up member now! Looking forward to reviewing your existing stuff and future content. Hope you’re having a great weekend too. ‘Don’t forget your toothbrush…’ 😉

[@josephinefarkashazi2019]

That was a wonderful tutorial. I haven't yet cleaned the filter. Your presentation was so good and you impart your knowledge perfectly and simply. We need more presenters like you. Best wishes Jo x

[@LurgsHowToGuides]

Thank you so much Jo, nice to get great comments. Glad to help 😎

[@DAHUJI1980]

Thanks mate! GREAT video that helped me a lot to with my Bosch washermechine. BIG love from Israel for your great content mate. Dudu.

[@LurgsHowToGuides]

No problem, glad my video helped you out today 😎

[@aoyth.]

Really helpful thank you! I’m a college student and have never cleaned a washing machine before and my one definitely needed it! I was stressing about taking out the filter (really didn’t want to flood my apartment) and your guide made sure everything went smoothly!

[@LurgsHowToGuides]

Glad my video helped. Study hard! 😎

[@violetqueen4916]

The advice to turn the filter cover back as well as forwards was a life saver for me . Mine was rock solid and I couldn't move it .Turning it anti clock wise and then clockwise several times with increasing movement did the trick .

[@LurgsHowToGuides]

Great news. Glad that all worked ok, what did you find, a metal hairclip?

[@Kiet888]

Thanks. Just cleaned my Bosch for the first time and I cannot believe how easy it was.

[@LurgsHowToGuides]

Great news. Glad to help. 😎

[@dkirk5814]

Thank you for saving me the price of a plumber. I tried this on the off chance it might stop that awful grinding noise towards the end of the cycle and it worked! You Are A Legend.

[@LurgsHowToGuides]

Great news. Good money saved.😎

[@rainaashford5175]

O😊😊😊😊

[@fayzachatterjee6146]

Thank you so much, I had a hair clip stuck in my filter so it wasn’t spinning. You especially explained well how to open the filter (how to turn it) and how to put it back. 😃

[@LurgsHowToGuides]

Great news. Hair clips are the most common item in filters! Glad it’s all working again. Have a great weekend.😎

[@annaf7228]

Thank you so much, I did mine and without your help, I would never have done it - it was surprisingly clean, albeit, I have not had the machine very long!! Great guide!!

[@LurgsHowToGuides]

My pleasure, glad to help. 😎

[@MrBabahou]

I need to find a partner so that I can take her tooth brush. Thanks for the tip!

[@LurgsHowToGuides]

Good luck! Enjoy being single! Glad to help out.😎

[@carouser]

But ‘just the tip..’ 😉

[@praveen22003]

Very well presented in a simplified way😊👍🌹 Thank you very much

[@LurgsHowToGuides]

No problem, glad that it was useful.😎

[@lindolyt]

I love how you really emptied the box :D Good job. Nothing is wasted.

[@LurgsHowToGuides]

Cheers. Glad to help.😎

[@kathyp.9507]

Excellent video, informative, thorough and yet simple. Thanks so much.👍 By the way, beautiful dog. Peace and Love ☮️❤️ from sunny 🌅 Greece 🏖️🇬🇷

[@LurgsHowToGuides]

Love Greece, been there loads of times, amazing food and sunshine and very friendly country. Glad I could help. 😎

[@MissMaryy89]

THANK YOU SO MUCH! I just did this and I’m a happy lady! Much love, Marylyn from Amsterdam ♥️

[@LurgsHowToGuides]

Great news. Glad to help and have a fabulous weekend.😎 love Amsterdam, first trip was 30 odd years ago with my football team. Happy times.

[@echomikekilo63]

Thank you for this great tutorial! I only recently learned that there was a filter that needed cleaning. I've had my machine for nine years and for months have put off cleaning the thing (heard about the smell!). It actually wasn't that bad! What WAS gross was all the gunk I found under the rubber ring (not smelly, just slimy!). Job done! Threw a couple of cleaning tabs in the drum to let the machine finish the work. :)

[@LurgsHowToGuides]

Great result, that filter has done well ! 😎

[@smugon9172]

Thanks, that helped me. I was unable to remove the filter but it finally worked after more force and screwing it the other way for a while.

[@LurgsHowToGuides]

Great news, glad it’s all fixed

[@mikenorledge4110]

fantastic advice! I have just cleaned my own Bosch Exxcel 1400 Express washing machine filters and have also replaced my wife' and daughter' toothbrushes to exactly where I first found them in the tooth-brush plastic cup holder in the bath-room as per your instructions .. thx so much! me wishy washy smells nice now 🙃

[@LurgsHowToGuides]

Great news, glad it’s all working nicely and yes the toothbrushes are very useful 🤣

[@trebledown6713]

Thankyou. For those having trouble turning try using the plier handles ( flip around) and use that it’s a much stronger leverage.

[@YOGiGrills-zd3zo]

Underrated comment

[@triopsadventure1852]

Amazing. I was getting this error message and managed to pry open the filter with a pair of grips… inside I found 95 pence, a huge gross lump of dog hair, lolly pop stick and random bits of elastic. Needless to say it’s working better now! Thanks

[@LurgsHowToGuides]

Wow, amazing it was still functioning at all. So glad my video helped you out. 😎

[@catherinedembek3518]

Great video! And very funny too, I loved the voice in the background every time you used her toothbrush to clean 😂. I have never cleaned by filter so I will do it now!

[@LurgsHowToGuides]

Thanks it’s hard to make a washing machine video entertaining but I tried my best! 😎

[@kganyamolefe831]

Perfect - fixed the problem! i found the button that made all the loud rattling noises. Thank you

[@LurgsHowToGuides]

Great news. Good find!😎

[@FoxiestLia]

Got told to clean the filter but had no idea how to access it. Went over a year and a half not cleaning it but honestly was barely even dirty at all surprisingly, and the water actually was completely clean and transparent and did not smell barely at all. At least now I know where to find it, how to open it, and how to clean it. Had a slightly different version of this machine, but for the most part everything applied.

[@LurgsHowToGuides]

That’s good that it’s not dirty or blocked. 😎

[@humb1s3rvant]

Excellent work, my man! Thank you very much for the info, i will be performing this maintenance shortly

[@LurgsHowToGuides]

Thanks. Glad that I could help out.😎

[@humb1s3rvant]

@@LurgsHowToGuides you sure did! Found a cabinet key in the filter. The dirty work was the rubber seal around the door! I flushed it on the setting you described with hot water (btw we are in Turkey and everything is in Turkish so you really helped by showing the drum clean, it translated as something different, but in the same place) and i did actually use my wife old toothbrush to clean it 😆 you are awesome

[@LurgsHowToGuides]

Thanks, great result. 😎

[@richk7416]

Brilliant video, elasticband was stopping the propeller 👍

[@LurgsHowToGuides]

Ouch, good find. Glad it's all working again and that I could help out. 😎

[@GoneOffShore2]

Perfect explanation. Got the filter out, but because there was a sock stuck in there, it sheared as it finally turned. Just ordered a new filter from Bosch.

[@LurgsHowToGuides]

At least a new filter is cheaper than a new washing machine! Glad to help.😎

[@GoneOffShore2]

And the filter only cost me 20 euros with shipping. @@LurgsHowToGuides

[@kcbester8931]

Wonderful video...easy to follow instructions and so entertaining! Absolutely love your dog xx

[@LurgsHowToGuides]

Thank you, glad you enjoyed the video and yes Daisy is a cutie pie. 😎

[@anntyrrell7986]

Thank you so much ! Great video - empowering and entertaining. Now I feel confident about that filter…..

[@rajankarikath8598]

Excellent. Got a thorough information about the cleaning. Thanks

[@LurgsHowToGuides]

Glad to help.

[@Bibiti_Bop]

This video saved me lot of trouble.. thank you, good sir

[@LurgsHowToGuides]

No problem. Merry Christmas 🎄

[@SERGIYAN]

Thank you for all the instruction

[@LurgsHowToGuides]

No problem. Glad to help out. 😎

[@lucianotesta5019]

Helped me a lot. Thanks!

[@LurgsHowToGuides]

Cheers. Glad my video helped you out. 😎

[@kirstylewis981]

Great Video, looking forward to cleaning our Bosch Varioperfect washing machine out tomorrow.

[@LurgsHowToGuides]

Thanks. Good luck tomorrow.

[@kirstylewis981]

@@LurgsHowToGuides Thanks. Had a great time washing the machine out, found a 20p, a 5p, 2 hair clips and a few screws and drill bits..lol

[@k1ra4bashi]

Thank you for good guidance to clean the washing machine. I could do my bosch.

[@LurgsHowToGuides]

Thanks. Glad that I could help out.😎

[@sheemie]

Yikes! Put on a load this morning to be met with warning beeps and the whole machine filling up with nasty black water. This video was a life saver…

[@LurgsHowToGuides]

Hope it’s all working ok. Definitely run a Drum clean

[@sheemie]

@@LurgsHowToGuides Perfectly now

[@sonnioffice6439]

Well done mate, very helpful and saves me having to find the manual (:

[@LurgsHowToGuides]

Great news. Glad it was helpful.😎

[@prasadsawant7399]

Very useful and well explained 👍

[@LurgsHowToGuides]

Glad to help. Merry Christmas 🎄😎.

[@adrianduke4019]

Excellent, thanks so much Lurgs!

[@LurgsHowToGuides]

No problem, glad I could help. 😎

[@Atlantis.Reborn]

Nice! Helped me a lot!

[@LurgsHowToGuides]

Glad my video helped out. 😎

[@rivkalaby8244]

Thank you so much. This was so helpful.😊

[@LurgsHowToGuides]

Fabulous. Glad it was helpful.😎

[@jilsonjose6009]

Thanks for the tips! Very helpful.

[@LurgsHowToGuides]

No problem. Glad I could help. 😎

[@SuperScoot1978]

Thanks. Fixed my machine with your vid.

[@LurgsHowToGuides]

Marvellous news. Have a fab weekend.😎

[@thctyy]

Very clear video instructions! Well done and thanks so much for sharing, will try this at home 😊

[@LurgsHowToGuides]

My pleasure, glad to help.😎

[@myabau]

Useful and entertaining. Thanks!

[@LurgsHowToGuides]

Thank you.😎

[@agnescruz9238]

Thank you! you took my stress away!

[@LurgsHowToGuides]

Cool. 😎

[@gishapadinchakara9193]

Nice demo..thank you

[@LurgsHowToGuides]

Cheers.😎

[@donnaellis782]

Thanks for the giggles 😅

[@LurgsHowToGuides]

Glad you enjoyed the entertainment 😎

[@lumkagxara443]

Thanks for the video, I recently bought a Bosch series 6 washing machine. In the process of connecting the machine I opened the filter… to my surprise the filter is dripping water while I haven’t even used the machine. I’m worried I’ve been sold a pre-owned machine

[@LurgsHowToGuides]

I think that is common as they do a test run before they leave factory so can be water in the filter. But worth checking dispenser drawer area to make sure it’s immaculate. A used one would look used

[@f-466]

This was fantastic. Worked like a charm. Thank you

[@LurgsHowToGuides]

Great news 😎

[@Ocxlocxl]

Brilliant, found two plastic collar straigteners, and I haven`t worn a shirt like that for 5 years!!

[@LurgsHowToGuides]

Surprised it’s lasted that long with stuff in the filter! Glad it’s all sorted.😎

[@AllanEllerby]

Thank you...well done...one of those simple when you know how...scary if you don't!

[@LurgsHowToGuides]

Yeh indeed, glad my video helped 😎

[@oscarlamont9403]

This is brilliant thank you

[@LurgsHowToGuides]

My pleasure, glad to help.😎

[@sarahstewart8619]

So helpful thank you!! Wish I'd found this before I paid to have ours fixed haha!! Great for next time

[@LurgsHowToGuides]

Yeh at least you will know next time! 😎

[@ntombimkhonto7636]

Very helpful and humorous video,thank you

[@LurgsHowToGuides]

Glad you enjoyed it and that it was useful 😎

[@helenegan9869]

Great tutorial, thank you! I am wondering if there is a lint filter for the dryer function?

[@LurgsHowToGuides]

Not sure I’m afraid

[@markkerr3671]

Really helpful, thank you😊

[@LurgsHowToGuides]

Hope it’s all sorted 😎

[@user-cq5ue1cj3n]

Thanks. saved my day

[@LurgsHowToGuides]

Glad to help and glad that it's all working.😎

[@l0bos0lo]

Nice one, thanks for the info, good format, simple yet thorough, earned my subscription! I laughed at the “wife’s toothbrush”, maybe you’re not aware but she’s made a few videos on toilet cleaning, using “your husband’s toothbrush”, so I guess you’ve been enjoying that! 😂

[@LurgsHowToGuides]

Thank you for subscribing, trying to reach the magical 100k mark but it’s tough. Yeh I think my wife has been using my toothbrush for cleaning! 😎

[@melanieinhobson3595]

Thank u I’m going to clean the dispenser & filter.

[@LurgsHowToGuides]

Hope it all went ok.

[@DarkerThanYourSoul]

Thumbs up for the doggo and the partners tooth brush!👍😂

[@LurgsHowToGuides]

Thanks.😎

[@monsieurchevrebois9811]

Thanks ! I sorted out the blockage and an a domestic hero.

[@LurgsHowToGuides]

Nice one, you need a Cape now! Glad I could help out today.😎

[@monsieurchevrebois9811]

@@LurgsHowToGuides One thing to watch is that some washing machine cleaners produce a lot of foam. I used half a bottle of Almat as per their instructions and it was like a 1960's horror film with foam spurting out of the detergent drawer. The Rolling Stones "Only Rock and Roll" video will never be the same again.

[@LurgsHowToGuides]

@@monsieurchevrebois9811 yeh I’ve made that mistake as well, funny watching it pour out of every orifice

[@mohammedsharif6393]

Excellent work well explained solved my problem many thanks

[@LurgsHowToGuides]

Great news 😎

[@michaelcoletti6217]

Saved my day! Thanks alot!

[@LurgsHowToGuides]

Cool. Have a great weekend. 😎

[@umadundigalla8541]

Thank you so much it is so clearly explained

[@LurgsHowToGuides]

My pleasure. Glad it was helpful 😎

[@suevella4150]

And many thanks from Malta too… will be locking my toothbrushes safely away from now on

[@LurgsHowToGuides]

Yeh toothbrushes are handy! Glad to help out.😎

[@adrradrr]

Good explanation. Thank you

[@LurgsHowToGuides]

Thanks. Glad it helped 😎

[@MaryJohn-Legere-cd3dr]

Very helpful video. Thank you so much.

[@LurgsHowToGuides]

Glad I could help 😎

[@martinwarner1178]

Brilliant! Better than BBC....but that is not hard to achieve. Thank you, and peace brother.

[@LurgsHowToGuides]

Thank you. 😎

[@vasanthakumaribhogu1141]

Very useful Video. Thank you very much

[@LurgsHowToGuides]

Thanks, hope it's all working again. 😎

[@maneatingduck]

Thanks, this was useful :)

[@LurgsHowToGuides]

Glad it all helped. 😎

[@MylifeAS1990]

Thank you so much for the Video. I have bosch Serie 6 but after washing my clothes i find them dirty i mean they're not totally clean .i don"t know why before it wasn't so .

[@LurgsHowToGuides]

Thank you, glad to help and hope it's all sorted. 😎

[@deepajacob4516]

Tank you so much ❤

[@LurgsHowToGuides]

My pleasure, glad I could help.😎

[@MehndiBySoukayna]

Thank you ❤

[@LurgsHowToGuides]

Glad to help. 😎

[@PacLevkov]

Very useful. Thank you so much.

[@LurgsHowToGuides]

Glad I could help.😎

[@Grillking550]

Great video! Behind that bottom panel you’ve got the host on the left, the screw filter in the middle and on the right a black pin/clip, I’ve got water leaking down from that, any ideas??

[@LurgsHowToGuides]

Not sure I’m afraid. Hope you can get it fixed

[@apunkagamer3924]

Thank you sir 🙏🏻

[@LurgsHowToGuides]

Glad my video helped 😎

[@eamonterey2429]

Great video. I found 3 coins in the filter. I’m assuming that was the reason I was hearing a banging noise.

[@LurgsHowToGuides]

Now you are slightly richer as well. Glad my video helped 😎

[@pratiksakhalkar7031]

Would the drum cycle program work with cold water ? Got no hot water connection at my rental :'( Quite excited to give this a go on my Series 4, very well explained :D

[@LurgsHowToGuides]

No need for hot water connection, the washing machine heats it's own water up from the cold connection.

[@simginhuay8745]

thanks for your suggestion. I have a difficulty to pull out the pump filter after I turn to left. It seems very tight.

[@LurgsHowToGuides]

Sounds like something is stuck in there, try tightening and untightening and see if it works loose

[@briandavies9610]

@@LurgsHowToGuides I have the same problem. I'm reluctant to force it to turn open as I might damage the inside. Any further suggestions?

[@LurgsHowToGuides]

You just have to be a bit more forceful without breaking it! I bet it’s a metal hair clip

[@GeorgeM705]

@@briandavies9610 I had same thing going on. I've used pliers and the plastic knob broke. Had to bring a pro to undo the plastic screw cap from the back - there's another way of doing it but it's a hassle. Turned out all kind of things were trapped in there preventing the plastic thing from turning left to unscrew.

[@andyharpist2938]

get some pliers or grips and pull out hard, wiggling.

[@andyharpist2938]

How good of you dear Mr Lurge. I had the WM outside to take away...failure to pump..But now removing 10 years of debris ( "your job" my wife says happy reading her paper) it seems to pump and drain like it always did. I owe you a drink or two!

[@LurgsHowToGuides]

Fabulous news, glad I could help out, I’ll have two pints of lager please! Have a great week and glad you got it sorted.

[@johnclayton-rk9rc]

Brilliant thanks what a great help 👍

[@LurgsHowToGuides]

No problem, hope it's all running smoothly. 😎

[@ewenkerstens9284]

Hi. Thank you for your great video. Could you tell me what E3 on a Bosch washing machine means?

[@LurgsHowToGuides]

Not sure I’m afraid. Never heard of that one

[@nicolelic]

Great informative video. Unfortunately, I have done all you mentioned - my Bosch compact series 500 washer is clean but still gets a funky smell after a day or so. Ongoing issue for me. I have used Affresh and clean filters/compartments/gasket regularly. I live in a condo in NYC, 2nd floor, maybe a contributor based on the line? Do you recommend cleaning the pump? Do you have a video on that. Thank you so much!

[@LurgsHowToGuides]

Doubt it’s the pump. It will be the drainage pipework that is probably full of gunge. Where the washing machine drains you need to check that pipe to see if that smells or is blocked

[@nicolelic]

@@LurgsHowToGuides Thank you for the quick response. I will look into that! Appreciate your channel and help!

[@carlosprivat7255]

Thank you.

[@LurgsHowToGuides]

Glad my video helped. 😎

[@JPWalster]

Great vid, saved for future reference 👍

[@LurgsHowToGuides]

Thank you. 😎

[@LASALLEMYFIRST]

EXCELLENT VIDEO!

[@LurgsHowToGuides]

Thank you.😎

[@dawnsouto1654]

Hi there! I’ve got a question re: Check Drain error on Bosch washer & dryer units. Would the Check Drain error message interact & effect the other unit? Asking for a Friend😛

[@LurgsHowToGuides]

If it’s a washer dryer the dryer part would be ok. But if there’s a drainage error the filter and pipework needs checking and clearing

[@salimahmed9016]

Very nice, thank you for your video!

[@LurgsHowToGuides]

Glad I could help 😎

[@kevinchung1428]

Thank you❕

[@LurgsHowToGuides]

My pleasure 😎

[@lianadel8597]

🎉thank you

[@LurgsHowToGuides]

Hope it all went ok 😎

[@alexwaddell914]

Probably a stupid question but do these machines have a lint catcher or the dryer like a normal stand alone dryer does?

[@LurgsHowToGuides]

I don’t think they do but different machines may vary. I’m not keen on washer dryers, much better to have separate machines but obviously depends if you have enough space. We’ve got a condenser tumble dryer so it collects water, nice and easy to run

[@markgable3087]

Very funny and helpful.

[@LurgsHowToGuides]

Thanks. Happy Easter.😎

[@tony7av]

thanks mate

[@LurgsHowToGuides]

My pleasure. Glad I could help. ❤

[@bafanamsibi4478]

Very cool video. 😃😂 Thank you.

[@LurgsHowToGuides]

Thanks 😎

[@niro5053]

Hi mate can this tutorial of filter cleaning apply on most bosch models? I have the bosch WAN28160BY

[@LurgsHowToGuides]

Yes they should all be very similar

[@user-yn5ds1gs9c]

My washing machine does not have drum cleaning or service options. The temp max is 60°, is this still OK for cleaning?

[@LurgsHowToGuides]

Try a Cotton setting this should go up to a higher temperature

[@paulmelia6730]

Why would the water smell so bad I do this every six months or so. 8kg bosch washer but sometimes it smells when washing. Any ideas.? Thanks

[@LurgsHowToGuides]

Smelly washing machine will always be a drainage issue. Check your drainage pipework, I expect it's full of sludge.

[@carlobambi9035]

Any tips on how to clean stubborn mold on the leather area of the washing machine?

[@LurgsHowToGuides]

Leather area? This video may help you in a similar way. kzbin.info/www/bejne/Y2S1gqyamt-VmKs

[@carlobambi9035]

@@LurgsHowToGuides Thanks for the reply, i actually saw this method and I'm currently waiting for the 24 hour mark to take off the towel soiled in bleach. Hope it works.

[@PatriciaNietfeld]

My Bosch Ascenta came with a stiff clear plastic sheet covering the whole filter and drain tube area. It's held by small Phillips screws that I don't have a small enough screw driver to remove. What is the function of that plastic sheet and can I just cut it over to access the drain tube and filter?

[@LurgsHowToGuides]

I've not come across that before, is it brand new? Maybe it's mentioned in the manual?

[@specialized29er86]

Thursday 8th December 2022 and mine started making a clunking noise and after checking the filter I find a 2 dollar coin. Mine is 12 months old and doesn't have that black hose like yours and other that its much the same.

[@LurgsHowToGuides]

Glad you found the blockage and you are $2 richer!

[@safiyathebaby8378]

Can’t find the draining pipe? Also filter knob rotate on 1/3 and doesn’t come out. It is serie 4 and bought it around 2018

[@LurgsHowToGuides]

Possibly it doesn't have a drainage pipe but I'm sure it should, is it not trapped further up? Filter not turning will be a metal hairclip probably, just try tightening up and untightening and hopefully it will clear. If not you may have to get a bit more forceful with it, but be careful as it's only plastic. Good luck.