How to remove ebike battery if you lost your key | by Velowave Bikes

[@joshsingh2557]

Hey I purchased a carera crossruse e bike, at first it was fine and then it stopped working I now know it's because it needs to charge. However I didn't get a charger or key when purchased. Should I followed this method? Ans what charger would I need??

[@velowavebikes]

Hello! This is not our brand of eBike. If you received a bike without a key and charger, there’s a significant chance that it was previously stolen. While this method might work, it's better to search by the bike's name to find the customer support contact for that specific brand