How to Remove the Surface Book SSD | Tear down

[@lapfix]

I hope this video was informative. Please like and subscribe so KZbin can show this video to more viewers.

[@nickcristo3516]

Looked like it needed a battery replacement as well. Thanks for the teardown helped alot I am doing one right now

[@smlorrin]

Thank you so much! With your help, I was able to remove the SSD. Now on to the data retrieval!

[@abdulvalimahomed5496]

Hi, does this Laptop have ram slots or is the ram soldered onto the board?

[@ironnerd2511]

Screen can be detached inserting a paper clip in some specific holes of the tablet. The holes of interest are on both sides. Counting from the hinges are holes number 6. The paper clip goes in easily, but it goes in at an angle. Don't try to insert straight. Using your cellphone light to illuminate and closely look at it will give you an idea on how to angle the paper clip. Sh, and use the large type of paper clips.

[@HotelPapa100]

My words exactly. Two years ago, and no idea on how to remove the clipboard. Not sure I want to get tips from such an "expert".

[@Putato2511]

You can use that large paper and suggestions in toilet haha

[@cyrangan9088]

This method definitely did not work. Tried it every which way. Had to melt the adhesive.

[@Alacrity2021]

@@cyrangan9088you didn’t try very hard at all then, easy to do with a paperclip

[@ironnerd2511]

A latex hot water bag can do the trick. Heat up the water to desired temperature in a pan. Use thermometer to monitor until desired temperature. Pour into bag. Bags can be purchased at pharmacy. Once applied, keep temperature elevated by using a common hair dryer. Use two water bags to warm up the whole screen simultaneously. This procedure prevents hot spots that could damage the screen during the procedure. iFixit sells also bags that can be heated up in the microwave, but difficult to time for desired temperature.

[@pejh]

With the iFixit iOpener - if lukewarm - I just cut the microwaving time in half.

[@neerajpandey4303]

Hello, good work! Also you can manually detach the base from the screen by using a paper clip and inserting it in one of the small holes in the side of the sceen.

[@Jay-gx4ql]

on the right side about the 4th hole up from the bottom..

[@rohan5241]

I can’t find it ? You just stick it in and it pops out?

[@ErikHendershot]

@@rohan5241 Yes. You have to insert it at a upward diagonal angle (towards the top center of the screen). You will need to do it on both sides and the magnet that wants to keep it seated is somewhat strong, so I have done it where I pop one side out and then insert a business card or something similar in between to keep that side from relatching when I do the other side. It's pretty easy once you get the hang of it.

[@dgamersnation1874]

@@ErikHendershot I will try that with mine. Also, any idea why everyone says that this machines can't be fixed?

[@saschathiede]

Thank you so much for mentioning! My battery in the tablet wouldn't charge and official instructions about a battery not charging say to clean the pins between the base and the tablet. Pretty ironic, considering that the tablet can only be removed above 10% battery level. They did not mention at all, that the tablet can be removed manually. You saved me from a very expensive repair. For those of you who need a visual representation of the process: kzbin.info/www/bejne/Y5KbqZSQZ7d1nMk

[@patrickduchene3181]

Do you do these SB3 upgrades as a service? I have one with 512 and would love to upgrade it to larger and faster storage.

[@VeliCompComputerRepairLLCStow]

Good job man, I assumed these SSDs were soldered to the board. Great video!

[@dxtech4430]

I have a doubt as I've been working for years with an electronics and repair laboratory, if the surface book 2 GTX 1050 GPU card can be attached to the surface book 1 base, if there's any adaptation for this my friend, just a question... the connectors are practically identical, I don't know if updating the firmware will recognize the most current gpu, you already do some test with this case ...., or does Microsoft have a secret policy for not this update....

[@iZacq]

Whats is the Speed of the SSD on it is it above 1000 or 2000 MB/s ??? Thanks

[@cw3490]

What size are the screws inside holding MB in place?

[@smlorrin]

I realize that it's too late for you, but for anyone later who sees this, I was able to remove the screws using a T3 bit.

[@asherdog9248]

Was the data not encrypted?

[@DaveSimkus]

The SSD on my book 2 failed. Is it more likely that something on the board itself connecting to the SSD burned which would be impossible to fix myself or is it just a matter of changing out the SSD? Do SSD's have a high failure rate?

[@lapfix]

Unless a liquid spill, it is most likely the SSD went bad. They have a circuit board with lots of components, a controller and flash.

[@MW53516]

-Fixed my laptop -Essential service still working 10/10 would recommend

[@BenjineerH]

If I pull out the hard drive like this, and put it in a USB3.0 external drive chassis, will I be able to use it to access old files from this computer? Will formatting be an issue?

[@lapfix]

You will be able to access the drive as long as it is healthy thorugh the external chasis. If you format it, that will wipe the data if you are ok with that

[@bigfilsing]

There never was a better advert for using drop box for all your editable data

[@lapfix]

Always have a backup!

[@marekkowalski3814]

Hi, Is it possible to add ram memory?

[@abdul-muhsinmohammedsaleh3144]

Please can you help I have a surface book that skip windows installation

[@lapfix]

We have a video showing how to make a bootable installer to install windows

[@marekkowalski3814]

Hi, I have surface book 1 i5 8GB/128GB, When I insert the plug into the Charging Port, the white light comes on When I press the power button, the laptop does not turn on. I can't disconnect the screen from the keyboard either. When I press the Surface's Eject Button, the light turns red. When I press the power button and hold down the volume up button, after a dozen or so seconds, the red light from the Surface tablet's disconnect button lights up once. Dear colleagues, what is the reason why I can't turn on surface book 1?

[@rileymorsman1420]

Did you ever figure it out? I'm having the exact same issue.

[@jppatterson7142]

Exact Same here in my SB1

[@Auditguy22]

Hi, what device can read the surface book drive to get my data out of the ssd?

[@danielbustos8951]

Thanks for the video. It made me realize that I can't change the ssd without damaging the laptop.

[@billyscarbrough]

Curious about taping the back of a piece of foil, shiny side out, to the front of the screen but leave the bezels exposed. Maybe that will help not over heat the screen. I'm going to try this on one that's already "trashed" to see how it works.

[@COVERT--CRUZER]

So it possible to clone the 128GB M.2 SSD drive that came with this hardware and upgrade it to larger/fast ssd?

[@ashish253839]

in my surface book 2 trackpad cursor and taping working fine but right/left bottom click not working. i just purchased certified on from Microsoft. any suggestion is it hardware issue or software?

[@lapfix]

If the rest of the trackpad work fine and you can move the cursor in those corners, then it is most likely a bad trackpad. It may be jammed in. You should be able to soft left click on the trackpad without the click feedback.

[@Frenchtechprofessor]

Great video. I am going to attempt the screen repair once the new one arrives. I am also considering swapping the 256GB for a 512GB and will replace the battery at the same time. The battery in yours looked swollen is that normal ?

[@lapfix]

Yes , The Battery swollen. Change everything you need while it is open :)

[@Jay-gx4ql]

@@lapfix my battery has lost connection, unless pressed on back of screen. I believe from swollen battery. (still assembled) did you have that problem?

[@brandonbajc2084]

I know this comment is a little late, but there is an emergency manual release for the hinge on surface books. Take a sewing needle and shove it into the fourth hole up from the bottom on each side of the tablet portion and it will release the respective side.

[@TL-anonymous]

Great tip! - also - screen can be removed without braking it. Magic trick is using 0.1mm Pry Blade to cut glue around instead of ripping screen off with much thicker spaddle as shown here.

[@lapfix]

Yes, we got in another surface and I tried it out. There is a manual latch you can "feel" with a paper clip. Thank you guys :)

[@about_raymond]

For a sec, it looked like Joaquin Phoenix got techie 🙂 but thanks for posting this and giving hopes for recovering data 👍. As pointed out by someone earlier, if clipboard is not detaching due to low charge in the base, then manual paper clip detach approach could be used with caution.

[@lapfix]

Yes, we got in another surface and I tried it out. There is a manual latch you can "feel" with a paper clip. Thank you guys :)

[@titanxie5579]

Thank you! I will be doing this tonight. Damn! Microsoft. I love my Lenovo ThankPad!!!

[@BlueSilverfish]

After removing the SSD from the surface book. I assume the data is encrypted. What do I need to do to get to the data?

[@lapfix]

Usually it has a Bitlocker tied to your Microsoft account. Check your account for the key

[@BlueSilverfish]

@@lapfix Thankyou! I'll try.

[@seekknowledge2010]

1) If you left the surface book connected with power cable for long that would help you to detach the screen from the body. I had same issue and I was able to detach after charging it for long time.

[@山田ちゃん]

Actually not. The screen was deformed because the batteries were swollen. When the battery does that the device cannot be used with a charger. There is a mechanical way to detach the screen from the keyboard.

[@nichderjeniche]

​@@山田ちゃんmine has 0% it doesn't charge, but I can use it with a power supply. I'm going to open mine as well, but I'm afraid 😅

[@emma7349]

Thank you so much for this!

[@lapfix]

You're welcome!

[@lunamori3009]

.... I can't believe they put that behind the screen! That was a great video. I'm trying to help a friend recover data from their deceased relative's Surface book. I've never worked on one before and this really helped. I didn't think it would be behind the screen- that's pretty bonkers.

[@jmoralesv03]

It's because the screen is the tablet part of the device, you can detach it from the base and work independently, that's why the screen has the CPU, the SSD, the RAM and other parts for making it work. The base has the NVIDIA GPU.

[@marekkowalski3814]

Is it possible to replace the ssd disk with 1tb ssd ?

[@lapfix]

Yes

[@marekkowalski3814]

@@lapfix what type of ssd is suitable for this laptop?

[@holukeli9688]

Its not the Surface Pro Laptop - there is a Surface Pro (Tablet), there is a Surface Laptop (Laptop) and there is what you have, the Surface Book (Detachable). Besides that, good video 👍

[@jstagzsr]

surface book is the laptop.. its not called a "surface laptop". surface pro is a tablet with a shitty little keyboard attachment but meant to be used mostly as a tablet. surface book is more like a laptop with a detachable tablet

[@mattchapman548]

Right, I can't take your tech advice very seriously when you can't even ID the laptop.

[@alecnguyen838]

@@jstagzsr no you're wrong There's the surface pro line Surface laptop Surface book Surface laptop is similar to the normal pro but it comes with a non detachable felt keyboard. Little stronger and well ventilated. The book is the top of the line series merging the pro and laptop together in a more traditional laptop way

[@Moutopher]

This is a Surface Book with Performance Base. No "Pro" in the model name at all.

[@telepathicdragon]

tbf to him, the naming is p ridiculous lol

[@jstagzsr]

damnit... so buying a surface book with a smaller ssd to save money then upgrading it myself to a 2tb i have floating around isnt even an option... damn you non serviceable tech.

[@jumano]

Did you end up buying it? You can always have a professional take care of it.

[@JaroslavHuba]

Thermo gun against display? Non exist another way for dismount?

[@rahilify]

any tips on how to reattach the screen, one of the corners started to come out by itself

[@lapfix]

That means the glue is coming off usually due to excessive heat. To reattach would mean to have to remove it and reapply glue

[@rahilify]

@@lapfixOh Okay Thanks! what type of glue would be needed for reattachment.

[@dugoleom9448]

It's a Surface book "3" or "2"? Im great you for this video, Im from México

[@ANAS3643]

My surface book when connect to ac or hdmi the mouse start jumping 🙄 how to fix this problem?

[@madhusagar1741]

Is that M.2 NVMe ssd?

[@lapfix]

Yes

[@n8lbv]

I'm guessing you needed the bitlocker stuff as well.

[@lapfix]

Yep :(

[@ekhsansaa9620]

Can we upgrade the ram?..or is it solder

[@lapfix]

Soldered =/

[@virkelie2]

Wouldn't the data be encrypted? How would you recover the data?

[@kaferbur]

Hi, Is possible chance RAM?? maybe the 16 at 32gb????

[@lapfix]

RAM on this model is soldered to the board and is non-removable

[@DarianMiller]

FYI: Screwdriver bit used is a T3

[@smlorrin]

Thanks for the help! I was trying all of the bits I had, but my bit kit only had T4 and larger. With your help, I bought a kit with the T3 bit, and was able to take apart the machine to get to the SSD. 👏

[@ANAS3643]

Which ssd kind for surface book

[@lapfix]

m.2 2280 size. I believe they use NVME as well

[@jackliu4119]

hi, may i know can i translate your video to Chinese and post it at Chinese video website? (not youtube)

[@GC-tf5sw]

What model is the SDD?

[@smlorrin]

I have a Surface Book 2, and the SSD is a Samsung MZ-FLV1280. (I know that it's too late for you, but maybe this will help someone else.)

[@cornerstoneumcokc8776]

Very informative, thank you.

[@lapfix]

Very welcome

[@ComputerGhost956]

You can manually detach the top. On the bottoms left side of the screen you have to go 6 holes up. Get a paper clip and straighten it out. Stick in the 6th hole and and you should feel a spring in there. Push until detachment.

[@Xlucid_mindX]

You saved me from buying a new laptop!!! 😭💓💓

[@ChrisHarmon1]

While watching I kept thinking there has to be a better way to heat the glue without damaging the screen. I pictured a large chunk of metal laid on top edges of glass maybe using something like thermal paste to help transfer heat quicker so it doesnt spread out as much by heating for long periods of time at slower rate. Looked online for soldering iron tips and there is one called a "T tip" that looks interesting. If i had to do this a lot that would be my goto route trying to heat small sections and wedge some thin metal between the parts I have already split leaving the thin metal behind as I go ensuring i dont rebond it when heating the next section. could also try to use thermal double sided tape on area of screen just below where you are working to mount a heatsink in an attempt to ensure a sharp thermal transition zone from glued edge to LCD.

[@ironnerd2511]

A latex hot water bag can do the trick. Heat up the water to desired temperature in a pan. Use thermometer to monitor until desired temperature. Pour into bag. Bags can be purchased at pharmacy. Once applied, keep temperature elevated by using a common hair dryer. Use two water bags to warm up the whole screen simultaneously. This procedure prevents hot spots that could damage the screen during the procedure. iFixit sells also bags that can be heated up in the microwave, but difficult to time for desired temperature.

[@pejh]

Super simple with the iFixit iOpener. Just did this a few weeks ago. It's a simple pad you heat in the microwave and place on the sides. It keeps things at a safe temperature and makes the risk of damaging the screen next to zero. You just need to reheat it a few times as you work carefully through all the corners.

[@alirezar7920]

Federer is that you?

[@alhassanbukari5803]

Am a repairer in Ghana and I want to ask if we can work together

[@CherryFlavoredFox0180]

Can I hire you?

[@kingchile32]

Nice, my screen battery swelled, this is helpful is trying to replace it

[@MuhammadYacoub]

thank you , that makes me not thinking to touch inside my device , only NAS is the solution

[@Bi0Dr01d]

I have a question. Can you convert your hard drive SSD to ram on the Surface Book 2? And how would you do that?

[@biscoito1r]

No

[@EstrategiasDiarias]

Great video, thank you

[@mwajad]

Great work

[@mikehawk7307]

Those batteries look really swelled up.

[@annoyingguyoninternet1631]

What version of this? Is this 13'5 inch or 15?

[@aaroneicoff5526]

Thanks! Had to rip out my SSD after: 1) the casing delaminated, and 2) upon attempting to Format @ Command Prompt, apparently the MS sales rep didn't give me the BitLocker info (somehow not associate with MY account?!). In the words of Jim Cramer: "Don't Buy!"

[@angelashton8387]

It needs to be on to detach. (if you was wondering).

[@frozy4u]

sometimes even when its on, the detach doesn't work and shows a red light, here it seems it was totally out of battery, using the paper clip trick in the 6th air hole does the trick ;)

[@sebaao.o]

you did everything wrong, it is unnecessary to remove the motherboard, when you open the screen it is possible to remove the rubber and remove the screw to remove the ssd without touching the motherboard. I repaired the SSD of my surface in 2015. You could fix this so that the rest do not take unnecessary risks.

[@deepsixsharkfish3111]

Your absolutely right. Removing the mother board is totally unnecessary.

[@IOT552]

I don’t see how that works. I’m gonna try this. What rubber and screw?

[@angelashton8387]

I wondered about that, it looked like the opening was right there. I need to upgrade my SSD it's too tiny for anything.

[@ALLinOne-ln7nx]

Thank you for doing this

[@random-kg1hy]

is it pro, is it book or is it laptop? it's all different

[@jayanathgalahitigama7034]

Thanks

[@KaptainCanuck]

NOTE: SSDs are NOT hard drives.

[@rammysharma2700]

Good video of how to get to the hard drive.... can you pls make another one showing how to get to SSD as well 😂

[@RaveniusSFRJ]

Damn, Roger Federer fixing computers, what a crazy world we live in...

[@dgamersnation1874]

You will be a real life saver if you could tell me if you can fix mine.... if you are from the US I'm wiiling to pay for repair or extract the SD like that one

[@lapfix]

If you need help with your Surface, Please go to our website and submit the work order

[@mrmadunit3923]

gawd man its a SSD not a harddrive

[@山田ちゃん]

Apple Microsoft Surface ProBook Laptop Max Ultra 2+ 5G RTX 4090 Ti Max-Q Plus S

[@rickstechrepairs]

typical pain in the ass SSD location, that requires board removal >.>

[@coolfixrwanda]

Detach it first

[@smlorrin]

He said that it wouldn't detach.

[@MMWA-DAVE]

bought a 15" surfacebook 3 going on 3 weeks ago now. Worst decision ever made, BSOD within 30 minutes of removing from the sealed new box, crashes daily even after a completely clean reinstall. Seems these over priced pieces of crap have a lot of issues when searching online, should have done my research.

[@knockoutlemon6221]

3 weeks? You received a bad one then.

[@JohanDegraeveAanscharius]

Hi, what I do: don't remove the screen, I just remove all the alumunium of the cover (the outside) until just a tiny film of aluminium remains: then ist is like a paper you remove. After that, buy a cover (in all sorts of colors on amazon) and you are done: you have access to everything then. It is done with a precision CNC mill of course: no heating, no damage, just the cover is gone. If any body would like a video of this, just mention

[@lapfix]

I would like to see this

[@pejh]

Wow, what...? That sounds like compromising the structural integrity of the tablet portion of the Surface Book. There is a reason they chose magnesium-alloy, same as the Panasonic Toughbook, hardy and light.

[@HomeAutomated-v2r]

Sure mate

[@mmz12]

I, too, fix devices for a living. And honestly, f surface devices. All of them. I dont even take them in. Just had somebody bring this exact model in and I wanted to confirm location of SSD. I figured it was behind the screen.. cause, why wouldnt it be. They also dont care about the device. haha If they were going to shove it behind there, why not just solder the nand to the board at that point. Such a terrible design.

[@socalevo53]

Dude it's not a hard drive

[@Lukidukification]

how did you get this item? you call a microsoft book "pro book laptop" when those are all 3 separate items, you dont even know that the device needs to be turned on to remove montiro etc, im confused edit nvm you just fix shit, my bad!

[@hamrotvtwo3111]

Surface design sucks on repair

[@sobreinquisidor]

This computer is garbage. No way to properly maintain and fix the cooler. Never again I'll get a surface book

[@anilfarhan7697]

Hahaha i just broke mine 😢😢😢