How to repair Fisher paykel e522b ice maker not working

[@simonwilliams471]

Thank you so much for making this video. A quote from a fridge repair shop in town was $450 to completely replace the whole ice maker unit, based only on the F24 fault code without so much as touching the unit. I pulled the freezer door off today and sure enough, the wire to the thermistor had been split. 30 cents and a butt splice later, and we are back in business.

[@theo.k]

This is awesome! We have two F&P fridges with non working ice makers. One failed at least 5 years ago. I diagnosed the problem of the broken wire on both of them today, fixed them and 3 button push cycle thanks to you. They are both working again. Merci from a fellow Canadian !

[@eve2587]

Thank man! 8 years later your video still rocks 👍🏻

[@MarktheOddJob]

I've got an update! Several years after using this excellent video to replace the temp sensor, the freezer flooded. What I think happened is that the sensor was somehow pulled out of its holder under the ice tray. It fell down into the freezer where it was sending back false messages that the water had frozen so the ice maker would then rotate tipping water into the ice container. This continued until the container overflowed and water started leaking out of the freezer and across the kitchen floor! So from now on I'll be turning off the water supply to the fridge when we go away on holiday.

[@Pehesis]

This old video sure came in handy today fixed the ice maker which had a broken wire about the same distance from the sensor. Many thanks

[@balensydney]

Done this repair many times before, running out of joins on the wire, i cut the sensor and at the end of it soldered new wire from a speaker and now i have new wire to play for the coming years...new sensor is like 60$-80$.. Thanks for the guid its my refresher every time i need to repair this ice machine.

[@mikeavro8536]

Thanks for the video it was a great help. To pull the icemaker out there was a small screw to undo first.

[@leibel777]

I had a similar problem that you helped fix, too. There are two plastic levers: one (that you taped up) detects the tray, and the other detects whether the ice bucket is full. This latter lever was frozen up after winter on our unit, meaning that the fridge thought the ice dispenser was always full. A few minutes with a hair dryer quickly sorted things out, and I was able to test it in action using your video. Thanks!

[@francespersonal]

I paid $80 to have a tech come and fix the problem. They never said what it was and it broke again a month later. They would not repair again for free. I've been using ice cube trays for years now and finally decided there might be some kind person who posted something about this. You're a genius! Thank you :). My model is slightly different but sure enough, just pulled the ice bucket, untucked the wire and yup... broken. Will repair today. Bad design though. It seems like it must easily break. I might try and give it some extra support since mine doesn't seem to have a piece holding the wire up, only the tension of being tucked in. I hope this info may help someone else. Thanks again for posting this. Happy New Year to you!

[@flyingfish404]

Fixed broken temperature sensor probe wires on our F&P Ice Water fridge and ice maker is working again. Thank you!

[@dkinez]

I just felt the wires under the ice tray and can feel the wires has cracks in it! Thanks for the upload

[@brothershockeycairns895]

that hot tip to pull the panel out saved us - thanks

[@maudepeaknz]

thanks very much for this repair guide,just finished fixing my ice maker and it had broken wire in the same spot.Works fine now .Thanks again

[@gwalker007]

Excellent video and instructions, I had the exact same problem, fixed it and now we have ice... Thanks from London

[@KouroshKeshavarz]

Thanks for this video. It was a great help and cost me a fortune in callout fees. I cant believe a fridge can be crippled by a tiny wire.

[@FredericVachon]

I had the same issue and was able to fix it with your detailed instructions. Thank you! @fisherandpaykel, i would rather have spent my evening doing something else, hope you have resolved this common issue in newer models.

[@ishutanu1472]

Had this issue and got the new blue sensor kit instead and fixed the problem with some assistance from this vid! Thanks! For anyone who has this issue and isn't sure how to do it with the new blue wires, I've written instructions here - forums.whirlpool.net.au/forum-replies.cfm?t=2686165

[@scotthayes5498]

The post was really helpful, I couldn’t figure out how to get the left panel off without breaking it (which isn’t covered in this video). Unfortunately mine is stuck upside down so I can access the sensor without removing the entire ice maker.

[@gummo182]

Thanks for the video mate, I could repair the sensor with a kit and force a harvest to make sure it was working with your instructions

[@RosyAaron]

We removed all food, disconnected from electricity supply. Then set hair dryer on low heat, held it so it was moving back/forth over ice making part for 20-30 mins. This defrosted mechanism & he started working when plugged back in.

[@hansmohle2061]

Keven19875. Thanks mate. I had exactly the same problem, wire broken off about 25mm from the sensor, hidden behind the bracket. Fixed it like you said but I have double heat shrink wrapped the repair to stiffen it up ab bit. This is a design flaw from FP, they should have known that repetitive bending will cause a fatigue failure especially under sub-zero temperatures.

[@paulroussell]

Fantastic help, thanks. My sensor wire was broken in the same place on a 614 litre French Door fridge/freezer. Repaired it by adding in a short length of with, and heat shrink as suggested,

[@lachlanjohnstone287]

2017 and you just fixed my problem... Thank You

[@vombatus56]

Followed the instructions and worked like a treat. Thank you for the tip!

[@Martinincanada]

Was able to repair the cable today! Awesome help! Thank you!

[@Fixingthingz4u]

Thanks mate took me about 5 mins and you saved me alot of hassle 😎👍

[@stephensmyth6558]

Thank you for the very helpful video, much appreciated

[@MrCalman65]

Had the same problem, thanx dude. I'm sure white goods repair men love you!

[@gonzf6814]

Thanks - I have ice again !!!

[@maneki9neko]

This is really detailed. Thanks very much.

[@simonduffill3355]

Ice tray had broken. Probably ice damage. New tray about $4 and wsa able to replace with your vid to help. Thanks

[@regs8895]

Simon, did you need to remove the entire ice unit to replace the tray ? Thnx.

[@simonduffill3355]

@@regs8895 only the ice box underneath and the rolling tray it sits on from memory

[@patbaird5860]

Thankyou for the video. We had exactly this problem. It was fixed by the seviceman - unfortunately the ice-maker then makes a water/ice mixture. The black sensor has fallen off. I've put it back on again, but am having difficulty inserting the foam/bracket thingy that keeps the sensor up in place. Could you advise please - the video does not show exactly how that piece is re-attached. Thanks.

[@vk2col]

Just fixed fridge, I had exactly the same problem -- wire broken just near the sensor. :-)

[@lawbailey]

Thanks guys, could not work out why ice machine was not working and Yes like everyone else the wire was broken, how do solder the wire its really thin was thinking of breaking both wires to extend the wire to prevent the fatigue on the wires again, can you remove the motor easily?

[@ginobortoluzzi7694]

do you have a video on how to remove the ice maker ? I need to replace the ice cube tray ... ?

[@holidayhomeswapping6045]

Any ideas on why it’s stopped filling the ice box with water? Water dispenser works fine. 🤔

[@oliviercohen9590]

Does anyone have advice on how to remove the panel before accessing ice maker? The one at 0:36? Mine won’t budge

[@SD-bv3lk]

On my version of this fridge, I had to pull on the topmost tab (a "squarish" post that projects from the panel) at the end of the panel closest to the back wall to get it to release. I used pliers and gently pulled the tab outwards (not wanting to scratch or break it) while also pulling the panel towards the front of the fridge. It's not too difficult to do both at the same time and once the panel starts moving you can release the tab. (I figured this out by finding a picture of the back of the panel posted by a seller of replacement parts.)

[@TheVVVman]

thanks mate this fix my issue spot on

[@keven19875]

I put tape to by-pass the arm when the bucket is not there. It's just for a test. when the bucket is in place you can not see the movement.

[@chrishardwick5952]

Also note that with the ice maker sensor wire broken you cannot force a cycle from the control panel. When you try, it will spin only about 10 degrees then return to the normal position. I had fixed the wire, but it had broken again and I didnt realize. I was hoping I could just manually force a cycle just before I needed ice, but this cannot be done with the wire broken.

[@RosyAaron]

Hi, this is great - really helpful. Can you tell me how to access/remove the display above the water dispenser? We need to replace ours.

[@katiepowell5722]

There are two tabs at the top under the rim on either side of the water dispenser you push those up and the unit should pull outwards. I replaced the whole electronic board a while back and it was simple. But getting that stainless steel part to pull forward was a little tricky.

[@RosyAaron]

@@katiepowell5722 thank you so much, we have done it. All good. But thanks again.

[@JamesComerford-yq6wz]

Any luck with this, I have the same problem

[@regs8895]

Is it possible to replace my broken ice cube tray ($6), just the tray, without removing the unit ?

[@sargonoshana2324]

No you have to take out the unit. Thats whats wrong with mine and i broke a plastice thing clip used to attach the unit

[@tienems7971]

Replace all white wire temp sensors with the new blue kit that you can order they are stronger

[@ishutanu1472]

Hi Tim, what is the process of installing the new blue wire kit? I just ordered one as I have this exact same issue with the white wires snapping off. Does installing the new blue kit require any soldering or anything? Thanks

[@75Levan]

Kevin not sure if you still follow this stuff, but this "sensor" does it also provide heat to help ice release from the tray ? We have the newer model to the one shown and currently the tray fills with water ...the tray rotates fine - but the ice wont release - it then returns to the upright position overfills with water and then that freezes ....I end up with a solid block of ice in the ice bucket. I was thinking about trying this repair but in my case I can definitely force empty the tray suggesting the wire is intact...any ideas?

[@srhamlin]

Been a year but I have this exact same problem. Either of you come up with a fix? My blue sensor wire seems to be in tact and I can force the tray to cycle

[@ceciliaswanlund884]

I'm very disappointed in my Fisher Paykel fridge. After less than one year, the door broke, which they fixed at no charge but the year later the other door broke...a small piece under the door. This fridge is only used 6 months of the year. And now for 2 years I can't get ice and water just oozes out. I'm very disappointed and will NOT recommend the fridge. Now I have the two drawer washer which I just love. My cheap 800.00 fridge in Florida gives me a full bin of ice in less than a day and nice big pieces of ice not the small stuff you get with FP. If I could afford it I would get rid of this fridge in a minute. Shame on Fisher Paykel to charge over 3 grand for a fridge that has so many problems...Never again...

[@markdorio2689]

THANKS ALL GOOD WORKED OUT ALL AOK

[@christianbower3023]

Hi, my wire is split at a point where the cable enters a small plastic clear plastic thing - an led ? or a sensor of some description ? Can I just remove this ?

[@niceonesmithy]

hi keven! this is great - but one thing you missed! how does one remove the icemaker unit from the freezer compartment?~~ i have searched all over with no luck thanks.

[@micturate1]

Once you have removed the side panel, you can remove the ice maker unit by pulling firmly but carefully downward. It is held in place by two plastic compression lugs which pop out when you pull the unit down. When you look up at the unit from below you can see the lug positions as two holes in the upper surface. Once unclipped, be careful as the wires are not long enough to allow the unit to rest on the bottom of the freezer. When you refit the unit take care not to trap any of the wires.

[@niceonesmithy]

we had a service guy come fix it up ... thanks for the effort though and i hope someone out there benefits from your instruction

[@mcooke536]

Jim Bell Ok - I've removed the drawer door and found 1 screw but can;t remove panel. Is there a hidden screw I'm missing?

[@micturate1]

Mike Cooke I assume you are talking about removing the side panel (the video shows it being pulled out at 0:30). There are no screws to remove, it just slides out as shown. It may be very stiff to start with - it took me some effort to get my fingers into the vertical gap at the back to force the panel forwards.

[@brendakelly8967]

I too initially had a lot of trouble removing the side panel. I eventually used a stiff hooked wire to gain the initial leverage to make room for my fingers. Once I could get my fingers in it was just a matter of clearing the lug at the back and then it slid out. My unit had a square headed screw attaching the ice maker to the ceiling of the freezer.

[@iljajames8529]

Can you tell me how to turn the ice maker on using the fridge controls I’ve accidentally turned off?

[@markdorio2689]

hi there, how did you slide out the panel on the left, mine is really tight, will not move

[@keven19875]

the panel is tight and hard to pull out. Be sur you pry the panel with your fingers like showed in the video before to begin slide out

[@patricecolas8356]

+mark dory Remove the one back screw. When pulling out, bend in plastic where screw was something like 1/2 inch. There is a moulded dime sized shape in panel that locks in to the fridge that keeps the panel from moving that you have to bypass. Should slide out.

[@chrishardwick5952]

+mark dorio Mine didnt have a screw, you need to dig your fingers in the back behind the panel and pull it sideways, ie. Right, about half an inch so the lug is free before sliding it out/forward.

[@iandd1644]

Mine doesn't have a screw (as others have commented) There is a lug behind the panel at the top back. That is why you need to get your fingers behind the top back of the panel to distort it by pulling it out to clear the lug before you can slide the panel out. The lug is about 10mm long so you need to distort the panel by about that much. You may need to let the freezer warm up to clear any ice behind the panel (mine was warm by the time I found the lug..after tapping and hitting the panel trying to get it to move). The ice maker is clipped into the roof of the freezer at two points. A gentle twist with a flat screwdriver blade between the icemaker and the freezer roof removes it.

[@roberttill5698]

The video shows that the internal side panel is pulled away easily. Mine will not budge even with significant persuasion. Any hints?

[@mikeavro8536]

Keep at it it needs a good yank.

[@allisonbaker473]

Can anyone on here tell me how to change the ice tray.

[@michaelrandall3766]

Thanks, I can see the broken wire. But what are your thoughts where the LCD display does not work? Thanks in advance.

[@mrcurlywhirly1671]

This is obviously a delayed response... Anybody reading this, with that LCD issue in 2021, check the wiring harness for mechanical loosening of connectors. On our fridge, a french door RF610, the wiring harness runs up to through the right hand upper hinge, then through the body of the fridge - that is quite common routing. They are the LCD comms connectors, and each time you open and close the refrigerator these wires will move a little. Check by removing the hinge cover, if your LCD is not displaying anything then check visually for bad connections in this connector block.

[@danbenet]

I have the RF540 , ice maker stopped working, no error code at all. what to do?

[@88underpar]

My ice maker does not dump ice on its own. It only dumps ice when three buttons pushed. What is the problem?

[@dennisthomas4722]

Hi how do I replace the display unit on the fridge freezer.

[@keven19875]

I have the repair manual but i don't have video.

[@adv6504]

@@keven19875 hi any chance you have a digital copy of the repair manual as I too need to replace the display.

[@0402878005]

@@adv6504 if looking to remove or pull OT the display or water dispenser unit. Then There are two plastic clips next to each led light on under the display penal Push them up gently pull the water dispenser penal slowly becarefull not to cut the wires. You are done

[@weapons184]

I get error code F27. I would like to know how to check the freezer water valve. I checked the ice maker sensor and it looks good ,but I get no voltage on the freezer water valve. Can some one help me out. Thank you

[@keven19875]

F27 mean icemaker motor current high. Check for obstruction. Test motor cycle with 9v batt shown in this video.

[@keven19875]

On icemaker connector pin 5 and 6 motor resistance should be 35 ohms. To identify pin numbering, pin 10 and 11 are white wires

[@weapons184]

@@keven19875 I will try that Thank You

[@keven19875]

Let me know

[@rpravda]

By any chance do you know how to remove the display unit? it seems the display is faulty as only turns on partially and needs replacement. Also, any place cheaper than Sears to get the part?

[@adv6504]

Hi, wondering if you figured this out as i also need to change out my display..? Thanks!

[@0402878005]

There two plastic clips under water dispenser next to each Led lights Push them both upward gently pull the penal out slowly not to cut the wires. You are done.

[@roberttill5698]

How do I actually remove the unit from the fridge? My ice tray is cracked and I need to remove the unit to replace the tray.

[@andrew7178]

Same here.

[@sholajonathan4557]

How do it fix my freezer it's not freezing

[@AndyW-wu4tp]

The ice bucket arm only slides off why use tape ??

[@dorsau1]

hey there, i can not slide out the side bit, does the fridge have to be of for ages for it to defrost the ice behind the cover?it doent want to budge, help any one cheers from australia::

[@mikeavro8536]

It really takes quite a tug. pull out the top rear slightly as there is a lug behind that could be stopping it moving forward. It does work as stipulated . If your pulling out the icemaker our model had a small screw that had to be undone first.

[@Starlight_GT]

my wire is not broken why no ice i tried to force a cycle that didn't work the display did nothing ????

[@SaresMLee]

In my case those 3 buttons don't work

[@janetteoliver2788]

would have been more helpful wirh commentary.

[@keven19875]

Sorry I can't help you but I am interested by the answer.

[@mRUSSIA]

Unless you are a technician, this demo is virtually useless. I guess it is only a choice of paying several hundred dollars for a repairman to fix it or buy your ice at the store for most people.