Whirlpool Refrigerator Freezer Ice Maker Troubleshooting & Repair (and many other brands)

This video shows how to troubleshoot and repair the ice maker in Whirlpool and other brand's refrigerator/freezers.
Amazon Associates link to ice maker control module:
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Amazon Associates link to ice maker:
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[@diymaniac876]

Nice Video, A $20 Part fixed my 13 year old Whirlpool Icemaker, I only had to Purchase the Control Board, $20 and had it Next Day from Amazon. MAN I will tell you, This IS THE COLDEST REFRIGERATOR I HAVE EVER SAW IN MY LIFE !!! At Halfway on Freezer and Fridge, with 75° Room Temp, the Freezer is -2°, and the Fridge is 30° AT HALFWAY, I had to turn them Both down, but yeah man !!! And 1 note to add, The 1st thing you should do is PLUG IT IN, set your Meter to 500 Volts, and test L & N to Verify you have 120 Volts without Power, the rest is Useless, but with the New 1 Installed, water hooked up and Turned on, Plugged IN to 120 Line Voltage, and The Arm Down, I only Did the Jumper Test from T & H FOR 3 SECONDS, and watched the Complete Cylce, Lifted The Arm, Installed the Ice Bucket, Lowered the Arm, Closed the Door and went to Bed, got up this Morning and BINGO, had 3/4 a Drawer of Ice, As you Mentioned I also got the 1.5. Watt Motor as well, and It's fine. 2 other Notes to Add, If you test the Water Valve Circuit, IT WILL POUR WATER EVEYWHERE, as the solenoid operates on a Lower Voltage when not being Jumped, also When Checking For 120 Line Voltage at L & N, IF YOU DON'T HAVE VOLTAGE, the Black wire on the Side, has a VERY NOTICEABLE FUSE in the Clip Holder, so it may be bad, but IMO THAT should be the 1st thing you do, but anyhow, thanks for the Video.

[@TwoKeysStudio]

Thanks for the feedback, I'm glad that the video helped you out.

[@diymaniac876]

@@TwoKeysStudio You're Welcome, and again thank You for the Video, I would've be clueless without it.

[@7MBoosted]

Do you have a part number for the cable. I just replaced my unit, not knowing there was a fuse in the wire, my new unit did not come with a new cable harness.

[@diymaniac876]

@@7MBoosted I'm sorry, I do not, I never Had to Remove the Wiring Harness, just test for 120volts at the deignated pin, if no power then replace the inline fuse, and you should be able to get something Universal etc

[@7MBoosted]

@diymaniac876 thank you for you post, I ended up ordering a replacement harness to see if that fixes it. I don't get power at all to my ice maker.

[@richardcallahan8401]

you are the most bestest teacher of ALL I have seen!!! going to see you FIRST!!! thanks very much

[@joshleonard7163]

Thanks for this! Getting a like from me! I get around 11 - 12 volts reading between L and N. What should I do next to figure out where the power issue is?

[@halfanhour2128]

I found 2 of the contacts had the green crusties. I used a little vinegar on the contacts then a little sanding to clean them up and now my ice maker is working fine.

[@davidv7275]

Had it on one, same thing, cleaned it up and slightly repositioned cause a bit of the metal had fallen off, and it is working fine.

[@DanielL-ty6pf]

To make larger cubes do you turn the white screw counter clockwise?

[@bobvic394]

Great video…but you said the ice maker had ice in it when you started! At what stage did the ice drop? Water came in “after” you installed the new module! Thanks

[@TwoKeysStudio]

It would add water but not turn on the heater to allow the ice to exit. Since it was frozen in there with no heat to separate, it wouldn't turn or dump ice. Once repaired, it took about 30 minutes to an hour to drop ice...I think. I checked it the next morning and there was a significant amount of ice in the bin.

[@bigbadboogie6842]

Is it 72ohms also for Europe where we have 230V. My heating element works but says about 290 ohms. My problem seems to be the valve as i have a drippy tube that cloggs maker and eventually fills entire freezer side with ice as it overflows

[@TwoKeysStudio]

The heating element is probably good. Usually, when they go bad, they show infinite resistance.

[@mikebergen7695]

What does it mean it it just keeps cycling after I used a jumper to get it started. It does not fill with water.

[@difabulous1]

Great video - did the smaller 3 vs, what you had, make a difference with the new part?

[@TwoKeysStudio]

None. It actually seems to make ice faster now than it used to.

[@NativeTexan44]

It is making ice and dropping, but water is leaking into the ice bucket and freezing. Also some water is leaking out the of the ice bucket and dispenser. I think the water valve is bad. Am I correct?

[@TwoKeysStudio]

That would be my first guess.

[@NativeTexan44]

Do you have a video on replacing the valve? Where is it located?

[@rockyesterline7942]

How do you turn the ice Maker off? Because my refrigerator never shuts off anymore. And I think ice maker has something to do with it

[@Teknotech881]

Nice job, Keith and helpers. Great tips on the jumper. Was the piece with the missing electric contacts for the heater?

[@TwoKeysStudio]

Thank you Tom. I believe that is what the missing piece went to. I probably should have looked closer at the circuit to verify. I never did find the piece that came off. I always hated when a part went missing and I couldn't find it. Even on copiers.

[@paulpoco22]

Mine seems to freeze over in the internal mechanism and the wheel doesn't turn, like it frozen. Like moisture got inside and frozen it up because a hair dryer blowing and it starts turning.

[@TwoKeysStudio]

That sounds much like what mine was doing. The timer should turn on a heater on the tray to separate the ice to allow for it to come out. If the heater never activates, then the ice stays frozen in the tray locking up the timer.

[@bamapoppy]

Just watched your video. I’m trying to diagnose why my ice maker pours water but makes ice slowly and doesn’t dump ice into the ice bucket. If I use a jumper wire it will cycle, dump the ice then fill back up. Repeat by jumping manually. Have a good day and thanks for the video.

[@randyr2007]

Mine DOES NOT DUMP ICE EITHER. AN IDEA?

[@suecope8963]

Why does my refrigerator not make ice

[@tamlee2004]

Hello Sir , need your help. what happen with my ice maker power supply at L and N only has 100V. i try new ice maker but it not work. how to do next step

[@TwoKeysStudio]

Check the power at your outlet. You may have a wiring issue in your home if it's only 100v.

[@panthers8620]

What does it mean that mine has stopped at the 1:00 position? Thank You

[@TwoKeysStudio]

My guess is heater issues, probably due to a bad controller.

[@williamfickett177]

Could you tell me what it means when I initiated the cam and it started, I pulled the jumper out after ten seconds the cam stopped around the 8 o'clock position. I reinserted the Jupiter but will not move. I can hear a slight noise coming from the cam area but it has not moved since I initiated it. I have check most test points and seems to be ok but its a little confusing at this point as it will not move from this 8 o'clock position Thanks. Oh and no water. V & L 200 ohms.

[@TwoKeysStudio]

Sounds like a water valve problem ir water is frozen in the line.

[@williamfickett177]

Thanks much I did check the V and L points had voltage, is that suppose to initiate water flow or checking the pumps ohmic value. I also noticed that there is ice in the tray shallow and thought that this was holding it back. I check the ohms on the heater coil seemed ok. I will stay with the water valve again wondering what I am check on V & L again thanks for taking your time out. Ice maker motor is new. Thanks again.@@TwoKeysStudio

[@estuder32anthonywayne98]

My arm does not drop back down after it dumbs ice! Any ideas?

[@redfields5070]

Get some smarter ice.

[@TwoKeysStudio]

probably some kind of binding going on.

[@luv14lyf]

What if it's not getting water to it?

[@lenniscata]

it might be the intake valve.

[@TwoKeysStudio]

Like Liniscata said, intake valve. Also it could be a frozen line. Do the output check for the valve and listen for a click. If there is no click, replace the valve. If it clicks but no water, the hose might be frozen.

[@luv14lyf]

​​@@TwoKeysStudiodid all suggested tests, nothing moved, clicked, etc. Installed replacement and still nothing

[@mrdenisn]

Cycle runs but does not refill with water. My valve is fine - the ice maker is not sending the signal to it. It works perfectly when I jumper V and L, but will not fire on its own. It was intermittent for awhile but now has stopped completely. Everything else is fine. Some internal connection is faulty in the cycle. Any ideas?

[@kennethshropshire7516]

Why don't you show what to set your meter at before you do your test. You should ...

[@TwoKeysStudio]

Oops...I inadvertently edited that out of the video. It was set to 200ohms for the resistance tests. Basically go to the next higher setting for what the expected ohms or volts are that you are measuring. I have been considering adding a video on the basics of using a meter in the future, so look for that to be added. Thanks for bringing this to my attention.