I was tearing my hair out last night. Although I've replaced the filter before, I couldn't remember how to remove it. Thanks for the video. Now I've written down the instructions so I won't forget again!
@WhirlpoolServiceAndSupport12 жыл бұрын
Hello, BoyBye100. We are happy to learn that the videos are so helpful. It is difficult to tell someone over the phone how to replace the filters. We appreciate the feedback, but we are truly pleased that they were helpful. Thank you. Sincerely, Melanie.
@bubbleyboop110 жыл бұрын
I did it! Thanks! This video was very informative--- for a few years I have been trying to figure out where the water filter was on this fridge!
@WhirlpoolServiceAndSupport11 жыл бұрын
Geminiloves-It helps to make sure the water line has little or no pressure. You may need to take a couple of glasses of water from the line, then turn the filer to get it in. This should be able to help.
@TheMeal5 жыл бұрын
Ultimately this advice helped me install my filter (or actually re-install the filter that was used originally, as I only had pulled it out to see what I needed to order for a replacement). After pulled about 64oz of water from the system (with the filter removed) *and* using a significant amount of force (not on the replacable cap, as I believe I would have broken the plastic, I pushed through the bottom semi-circle opening on the filter directly) the previously installed filter was returned to its original state. This is not a friendly design, and from this video I can see that I'm not the only one with troubles. I only hope the new filter is not as difficult to install.
@Wignut3 жыл бұрын
Great. Now how do I get one out if the cap is absent?
@WhirlpoolServiceAndSupport12 жыл бұрын
Hi Stephen. Thank you for the comments, as we appreciate all feedback. We are happy this video helped. Feel free to contact us in the future as needed. Sincerely, Melanie.
@BoyBye10012 жыл бұрын
Thanks, very helpful. I was totally clueless as to how to replace my water filter. The instructions written in the KitchenAid manual was very unhelpful...and I'm an Accountant!
@WhirlpoolServiceAndSupport11 жыл бұрын
Swarmbot-the pressure in the line is great when the filter is being released. Some leaking is normal, but not a full stream. Turn off the water when putting in the new filter, or take 2-3 glasses of water from the right before changing to the new filter. This should be able to help.
@StephenSmithAgape12 жыл бұрын
Very helpful and clear instructions. Thank you.
@recinos1111 жыл бұрын
My push button seems to be jammed? I'm not sure. But when I try putting the new filter it doesn't click in its place
@geminiloves11 жыл бұрын
look my button does not want to pop out when I push new filter in! Please help!
@WhirlpoolServiceAndSupport11 жыл бұрын
Hi Dalfme Lsmvea, there is no need to turn the water off when replacing the water filter. Sincerely, Jennifer
@WhirlpoolServiceAndSupport11 жыл бұрын
Hello Tx3Stones. As long as the water filter was inserted completely beforehand, then it should have been filtering water through properly. Sometimes upon removing the filter, water can drip out of the end, but if it doesn't this is still normal. Please let us know if you have any further concerns regarding this matter. Best regards, Amber
@swarmbot11 жыл бұрын
What should I do if water leaks out (where the filter connects to the refrigerator) when taking out the old filter? It will leak continuously until a new filter is inserted, or the old one is pushed back in.
@otterelement3 жыл бұрын
What if the filter cap is not on the filter...?
@TrevForPresident11 жыл бұрын
Ours has been installed without the eject button deploying. We can get the cap off, but not the filter. Any thoughts on getting a filter out without the eject button being able to be pressed? Thanks!
@WhirlpoolServiceAndSupport12 жыл бұрын
Hi, 1981shooter1981. We appreciate your feedback. We do what we can to help our customers. Thank you. Melanie.
@SuperfanGirl869 жыл бұрын
I have a 90's model with the PUR filter, I can press the button down but the filtercap comes off, the filter itself is stuck. I got it with the house so can't give an exact model info. Not sure how old the filter is either but I've been here a year and it's never been changed. Thought my landlord would but newp.
@WhirlpoolServiceAndSupport11 жыл бұрын
TrevForPresident: You can try to take out water from the system, about 2 cups or so, to see if that will allow enough pressure of the eject button to work. I hope this helps.
@kaynahorniak83111 жыл бұрын
the eject button does not pop out although the cartridge is in place....what should I do? Kay N
@DarkshadowEp12 жыл бұрын
I lost my cap what do I do
@CrunchyRoll54011 жыл бұрын
I am having the same problem. I spent an hour fighting with it this morning. Very frustrating.
@FrankJohnsonSr Жыл бұрын
My old ED2WHGXMT00 doesn't have an eject button. How do I get that filter cap to turn?
@DanielGreene8 жыл бұрын
Just what I needed to know, thanks!
@sumikumo10 жыл бұрын
My eject button does not latch in. It is always out and therefore the water filter never fully seats. It seems like an internal 'hook' is not engaging with the latch when it is pushed in. How can I fix this without taking the entire refrigerator apart?
@WhirlpoolServiceAndSupport10 жыл бұрын
Hello Mitch. We truly apologize for the frustrations you have experienced with your refrigerator. If you would like us to look further into your concerns, please email us directly at Whirlpool.Digital@Whirlpool_._com(disregard the underscores). Please include your name, KZbin User ID, complete contact information, the full physical address where the refrigerator is located, along with the model and serial number. Sincerely, Ashley
@debrarobertson3691 Жыл бұрын
What if cap is broke. How can you get filter out
@edgarworth74672 жыл бұрын
Do you have to turn the water off to the refrigerator to replace the filter?
@alfredoaguirre65559 жыл бұрын
I change the filter and the water do not come out
@arlenecase9924 жыл бұрын
the video and use and care guide does not help us change the water filter in our WRF555SDFZ09 3 door refrigerator, water filter in the top right corner...the old one does not come out
@donnasmith-nolan86762 жыл бұрын
What do I do when my eject button is stuck and will not eject
@constancel.collins630310 жыл бұрын
I changed the filter as instructed, but the filter indicator light continues to blink green. How do I get it to stop flashing?
@CougarAries9 жыл бұрын
OMG, I just watched this video and realized that my filter was never fully seated, and hence, never actually filtering for the past 6 months. I was wondering why the filter felt so light when I went to go change it.
@lindawall69452 жыл бұрын
What if broke the filter cap?
@slundgr4 жыл бұрын
I've replaced the filter on my refrigerator several times, but this time there is a lot of air in the line when I replaced it. I tried to press the water dispenser for 5 seconds, release for 5 seconds, press the dispenser again for 5 seconds, repeating those steps for 2 minutes. The water hardly came out at all and there was still air in the lines. So I put the old filter back in, and it works fine. Then I tried the new filter again, and no water comes out. Is it a defective filter out of the box although it's new?
@spacecadet23610 жыл бұрын
Usually when I change the filter, the old one is heavy and has water on the end. This time the old filter was light and had no water on it at all. It was inserted correctly. Does this mean the water hadnt been filtering through the filter the whole time??
@lindaweadock22189 жыл бұрын
I just replaced the filter and at first the button would not come back out. I read that you had to push pretty hard to seat it. When I did it hissed as stated. I've run 3 gallons of water through it but now it's leaking. What did I do wrong or what do I need to do?
@toadofnati5 жыл бұрын
I have a Whirlpool Gold. It doesn't have an eject button. It's 10 yrs old. I change the filter abt every 9 mos. I removed my old filter today and water started pouring out of the slot where the filter goes. I had to shut off the water. It's never done that before when I removed a filter. Now I can't get the new filter to "seat". Any tips? The fridge I have has the filter slot in the grill like in the video above.
@paulchristopher73772 жыл бұрын
So what is the cartridge information?
@skruff3310 жыл бұрын
What if my push button does not stay depressed and there is no way to grab hold of the filter cap ? Do I have to find a way to remove the grille ? Could the filter be stuck ?
@WhirlpoolServiceAndSupport10 жыл бұрын
Hello Terry. We truly apologize for the frustrations you have experienced with your refrigerator. If you would like us to look further into your concerns, please email us directly at Whirlpool.Digital@Whirlpool_._com. Please include your name, KZbin User ID, complete contact information, the full physical address where the refrigerator is located, along with the model and serial numbers. Sincerely, Andre W.
@christican65769 жыл бұрын
+Whirlpool Appliance Repair Self Help Videos I have this same question. Same thing happened to me.
@davidbrumfield7097 жыл бұрын
Whirlpool Appliance Repair Self Help Videos hello filter stuck in housing how do I remove
@Tx3Stones11 жыл бұрын
When the old water filter is removed, I don't see any water drippings off the old filter. Does it mean the filter was not used? Thank you.
@WhirlpoolServiceAndSupport11 жыл бұрын
Hello Kay N. We recommend making sure that your water filter is fully inserted and clicked into place. If you have done so and continue to experience an issue with the eject button, please email us directly at Whirlpool.Digital@Whirlpool_._com (disregard the underscores). Please include your name, KZbin User ID, complete contact information, the full physical address where the refrigerator is located, along with the model and serial numbers. Best regards, Amber.
@Vongolaprimox11 жыл бұрын
Do you need to turn off the water on the fridge or anything to prevent water leakage when removing the old filter?
@JanetGraziano9 жыл бұрын
My indicator light won't go off. I pressed it five times and it's still on. What do I do?
@coconutzoo11 жыл бұрын
Hello, I changed the water filter on my Whirlpool side-by-side refrigerator, and flushed 4 gallon of water, however, the indicator light stays red. Could you tell me how I could clear the light? Thank you!
@1toknow10 жыл бұрын
My ejection button does not work. How can I get this fixed?
@jamesoriva74438 жыл бұрын
having the same problem.but it's after i installed a new filter,it won't come out.beleave me it was pushed in hard enough.
@davidbrumfield7097 жыл бұрын
1toknow how did you fixit
@chocogoat36744 жыл бұрын
So informative I didn't know what the button was for and it's the middle of the night and I really wanted to press it but we didn't have the owners manual and I was worried that the fridge would be destroyed ⊙﹏⊙
@phyllisbell164211 жыл бұрын
Hello, I replaced a 4396710 water filter, and now the dispenser does not dispense cold water while i am running the 3 gallon flush. Any ideas?
@marleneortega12434 жыл бұрын
the filter is stuck and the button seems to be pushed in can you guys help me with this
@dmay53845 жыл бұрын
I replaced my filter, It snapped in and everything looked perfect.. Now, I only get a small drizzle of water. I pulled the filter back out to bypass the filter and it leaked all over. (I didn't notice it until it had gone under the wall, through my closet and into my bedroom) Re-installed the new filter, just a drizzle again. Now what?
@1981shooter198112 жыл бұрын
thanks
@donnewburn13904 жыл бұрын
I have a 25 foot Kitchenaid with a similar typer "cap" removal device. The cap broke off one of the slotted devices necessary to grab onto and remove the filter. Kitchenaid quoted me $27 for that plastic cap (Similar to the one shown in your video for Whirlpool and then increased the insult by telling me there would be an additional $7.75 shipping. Is there any common sense out there?
@WhirlpoolServiceAndSupport11 жыл бұрын
Hello Danny. We recommend making sure that your water filter is fully inserted and clicked into place. If you have tried to do so and continue to experience an issue, please email us directly at Whirlpool.Digital@Whirlpool_._com (disregard the underscores). Please include your name, KZbin User ID, complete contact information, the full physical address where the refrigerator is located, along with the model and serial numbers. Best regards, Amber.
@WhirlpoolServiceAndSupport12 жыл бұрын
Hi, smphany5538. I appreciate you sharing your information. It is true that if you do not flush the line, the dispenser can leak. Thank you for sharing this with our customers. Sincerely, Melanie.
@harrydarr331710 жыл бұрын
If the cap comes off from the filter but the filter is still stuck, how can you remove it. The ejector button will not work.
@TrevForPresident9 жыл бұрын
slide the cap on the stuck filter and turn clock wise to lock back on. Then, while the button is still depressed pull the cap out.
@ensanesane Жыл бұрын
@@TrevForPresident 8 yrs late but you're a lifesaver
@kellyklampe98189 жыл бұрын
We inherited this fridge when we bought this house. I finally bought a new filter, but realize the cap isn't on it the existing filter, so I can't eject it. Any thoughts? Thanks.
@senormedia8 жыл бұрын
Same here - can't get the filter out without the missing cap.
@davidbrumfield7097 жыл бұрын
senormedia
@charlesmiller59266 жыл бұрын
they sell replacement caps on amazon
@Cocoa_Lab10 жыл бұрын
The filter has to change clock 360 degrees clockwise. Wong animation.
@vegass049 жыл бұрын
In my country this filter is sooo expensive. Can I leave it in and install the generic in line filter on a hose that is coming to the fridge? Can somebody answer please..??
@ViolentKisses874 жыл бұрын
You could but you'll be running clean water through a dirty filter.
@Vongolaprimox11 жыл бұрын
Thank you for your reply :)
@WhirlpoolServiceAndSupport11 жыл бұрын
Hello swarmbot. You should not experience any water leakage under normal circumstances when removing the water filter from the grille. If you would like us to look further into your concerns, please email us directly at Whirlpool.Digital@Whirlpool_._com (disregard the underscores). Please include your name, KZbin User ID, complete contact information, the full physical address where the washing machine is located, along with the model and serial numbers. Sincerely, Amber.
@WhirlpoolServiceAndSupport11 жыл бұрын
Hi coconutzoo, we recommend purging three to five gallons of water through the filtration system when replacing the filter in your refrigerator. If you have done so and the change filter light remains, please email us directly at Whirlpool.Digital@Whirlpool_._¬com (disregard the underscores). Please include your name, KZbin User ID, complete contact information, the full physical address where the refrigerator is located, along with the model and serial numbers. Best regards, Amber.
@WhirlpoolServiceAndSupport12 жыл бұрын
Hi DarkshadowEp, We're sorry to hear you lost the cap if you'd to obtain a new one you may contact us directly at (800) 253-1301 and get to our parts department for assistance with this. Thanks, Kyle