How To Reset Admin Account On Your Synology Nas

[@WunderTechTutorials]

This is a really helpful video, Tony. Getting locked out of your NAS can be scary but this video should comfort all of those concerns!

[@QuikTechSolutions]

Happy New Year Frank! Thanks for watching.

[@WunderTechTutorials]

@@QuikTechSolutions Happy New Year!

[@PE4Doers]

Great video and information Tony, thanks 😊

[@QuikTechSolutions]

Thanks for watching David! Happy New Year my friend.

[@TechMeOut5]

Great video Tony, great refresher. Hope you are having a super great Christmas!

[@QuikTechSolutions]

Thanks Avi! This issue came up on a few of the Synology user groups multiple times within the last few weeks. So, I thought, why not do a quick video. Hope you having a great holiday as well.

[@Red1Wollip]

Tony thank you for this video.

[@Red1Wollip]

I had an older Synology DS115J that I could not get into. I am going to try thiss right now. I'll let you know if it works on this one.

[@QuikTechSolutions]

Hey Dennis! Nice to hear from you. Hope all is well.

[@Red1Wollip]

Tony it worked like a champ

[@QuikTechSolutions]

@Red1Wollip that’s awesome Dennis. So how many years has this unit been untouched? Just curious…

[@Red1Wollip]

@@QuikTechSolutionsI have had this for five years

[@TVJAY]

Physical security is always important

[@QuikTechSolutions]

100% all our networking rooms in the school system were under lock and key at all times. Only the IT folk had keys.

[@ryanwilson5109]

Great video. My 'admin' account is showing 'deactivated' when I try to login. Will this procedure re-enable? Sounds like is resets to default so maybe yes?

[@QuikTechSolutions]

Hello Ryan, thanks for watching. I believe it will. Keep me posted.

[@tech4fun115]

Great video! Didn’t know you could do that on a synology. Was your light dimmer in the first scene?

[@QuikTechSolutions]

Thanks for watching. Funny you should ask about the lighting. It wasn’t, but I thought it was too when I first sat down to record. I checked the lighting app and it was set correctly.

[@GrishTech]

So in this case of synology devices. The ultimate security is physical security.

[@QuikTechSolutions]

Excellent point David!

[@dirkb3241]

Hi Tony, I get access via Synology Assistant. My issue is that I cannot connect via File Explorer (Windows 10). Do you have or plan a video on how to resolve this.

[@QuikTechSolutions]

Hi Dirk, the first thing I would check is the Windows Firewall. Make sure it’s not blocking traffic.

[@rahmathidayat9222]

Will the file data be safe after reset?

[@QuikTechSolutions]

Hello! Thanks for watching. Great question - I totally understand your concern. Yes, data is safe as long as you follow the steps in this video. Have a great day.