How To Run A Remote Design Thinking Workshop

[@iamdebbiejas]

I love how you explained the whole process. This is the best so far. I love your smile too.

[@musicalmuskan4968]

I love the way you explained the HMW statement and the reason for the "how," the "might," and the "we!"

[@MuratKarakus-to4tr]

She is so cute with jokes and everything, loved the energy as well. Amazing video!

[@Ga18bo03]

I loved the awkward "ok" moments hahaha Thanks, nice video.

[@adriusmorphosis]

I want more videos with Brittni. Great video, thanks!

[@youeyecreative2545]

Great video! I love what Brittni Bowering is doing in the workshop space

[@karinanderson6013]

Very entertaining, Brittany! I learned a lot and enjoyed watching you present this info. Thank you!

[@sidneywilson-nai4253]

My first time here and o boy i learnt a lot. Been running workshop in my in house team but due to this pandemic era working remotely has become a thing. I was struggling to effectively facilitate a remote workshop i guess i was still green at this. Thank you for the pool insights much appreciated.

[@tooearlytobecreative1211]

An absolutely flawless presentation; you have an undeniable gift! I was completely engaged throughout the entire video and will now search for others you have done. Spot on with all points covered as well! Will certainly recommend to colleagues.

[@careerfoundry]

Thank you so much for the positive feedback! Brittni is amazing, and we really enjoy working with her :)

[@actualmastermind]

Very informative video, thanks for sharing! I love your sense of humor 😃

[@tfad5063]

Found this very helpful, thank you .Great work

[@agajta708]

Sounds clear and very useful!. There is something that I learned different about terminology regarding empathy maps, but I guess it might differ in different approaches. Video visualising what is going on in the room / space while workshop helped me amazingly to imagine how it may look like, this is great stuff! thanks:)

[@BelminSalkica]

Great job! Thanks for sharing this valuable content.

[@CommitteeOne]

Amazing video. I've learned a ton in just 25 min! Keep up the good work!

[@careerfoundry]

Glad you enjoyed it!

[@LisaRothstein]

This is great and I have a couple of question. Can you explain what having the client go off and do the prototyping looks like? Do people vote on the ideas and narrow them down before prototyping?

[@AnaLucia262]

Awesome video. I really appreciate the step by step process and the final tips. ⭐️

[@hannahgrennan7114]

So good! Thank you!

[@sulinnaipa2146]

Love your presentation style

[@vanessafonte2476]

Hi! I have an interview for a facilitator role. I have to do a presentation and present to the panel. Any advice/ tips? Do you have a video of you facilitating to a team?

[@exman85]

Very very helpful! I loved how you suggested the tools to use virtually and the timing as well. Any further hints on icebreakers?

[@careerfoundry]

Thank you Michal! Some points on icebreakers we find useful in these remote workshops! You can inject a bit of fun by asking participants to caption a meme around their company or team. It usually injects a bit of humour and takes makes people feel a little more relaxed. Or perhaps a quick pop-quiz with a few questions. Where the participants can vote on the answers with dots or something equally as visual? Hope this helps! CF

[@darioboscato8326]

Loved your expressiveness ;-) thanks

[@careerfoundry]

Thank you! 😃

[@famosoLV]

Great video. But I have one side note about mic mute... I prefer if participants mute their mic's only if there is some side noise what can disturb others. It is better if percipients find nice and silent place for the workshop. Why? 1) It is common thing that participants forget to unmute mic when they start to speak. If for some reason video also not turn on - you cant now that someone is speaking. 2) Muted mic adds time from idea populated in participant head and click 'unmute'... So in practice - lot of times he/she decides to not tell a thing It lead to that some great and powerful ideas will not be said or discussed.

[@elognebozoumabienvenue9054]

Hello, what is difference between Empathy map and affinity map? Regard

[@kevinr.1015]

Thanks very much. I´m somehow in the middle of a project where I also try to use the Design Thinking methodology and I thought I use the comment function here to ask a burning question. At the beginning you picked the topic "elementary school and challenges of distance learning" or something like that. In minute 11 of your video you tell us to set the goals for the a Design Thinking workshop with all participants, so they know what outcome to expect. I read that line in every Design Thinking article but when I ask myself what that specifically could be, I have no idea. What is the outcome of your example workshop? I thought the outcome isn´t specified and that´s the interesting part of D-T.

[@4988raja]

Hi Britney, I have a question: In the hypothesis statement we always come up with How might we follow up with e.g. We believe that (creating this experience) For (persona) Will achieve (this outcome) *We will know the hypothesis is valid when (QUANTITATIVE/MEASURABLE OUTCOME) OR (QUALITATIVE OBSERVABLE OUTCOME), which will contribute to (KPI).* Could you please explain or give examples how do we measure the validation part? Thank you

[@OjoConOscar]

Great Video! I love how you completely explain the whole process. I just have one question, what do you do if the expectations for the workshop are extremely high and non-realistic (ex: I expect to have the ultimate solution to 3x our revenue during COVID times, or create a content marketing strategy that boosts our Instagram account to 50K) How do you deal with them or ensure them that it's still going to be valuable but just not as much?

[@careerfoundry]

Hi there! We’re glad to hear you found this useful. We suggest to tackle this in two moments of your (remote) workshop: 1) when you decide on the scope and challenge of your workshop 2) during the “Define” phase of the workshop itself. This is the phase is where you’ll establish a clear idea of exactly which problem you are trying to solve for the user. You’ll then shape this into a problem statement that will act as your northern star throughout the design process. The second point will be a key phase for you to both align the stakeholders involved and narrow down your focus--while keeping your attention on the user. Brittni talks about it during the video, but we also suggest to take a look at these two articles that explain this phase in detail: careerfoundry.com/en/blog/ux-design/how-to-run-a-remote-design-thinking-workshop/ careerfoundry.com/en/blog/ux-design/stage-two-design-thinking-define-the-problem/ We hope this helps. Have a great workshop!

[@haybethful]

Great video, would have also appreciated a slide of the order of steps with times to see again. Thanks

[@careerfoundry]

Thank you for your suggestion! We will forward it to our team :)

[@meganryan2226]

Thank you- so good - you are so engaging :)

[@davidpicarazzi]

How do you convince stakeholders/non designers to conduct interviews and empathy maps before the workshop? I feel that would be hard to get someone other than product, to do

[@aniabania1111]

You are so much fun and on point! I would want t attend any workshop run by you, even marry you and your bubbly personality and I am a woman 🤣🙌

[@dave_dj1658]

Where can I get this magic paper? It looks great!

[@careerfoundry]

Hi David, you can get it in lots of architectural stores and the larger stationary / design stores. Amazon have a wide selection too though, depending on where you're based: www.amazon.com/-/en/Legamaster-7-159000-Magic-Chart-Flipchart-electrostatic/dp/B000O1M6TI/ref=sr_1_5?dchild=1&keywords=magic+paper&qid=1625563448&sr=8-5

[@dave_dj1658]

@@careerfoundry thanks so much for the link

[@whatevor]

Thank you!

[@careerfoundry]

You're most welcome!

[@walkingtalkies3566]

Wonderful presentation. How would the groups create their empathy maps. Is there any software???

[@careerfoundry]

Hi there! Miro has an empathy map template: miro.com/templates/empathy-map/ You can also find some free templates online such as www.tuzzit.com/en/canvas/empathy_map or online.visual-paradigm.com/diagrams/features/empathy-map-template/

[@swaroopsimha1877]

very useful

[@careerfoundry]

Thanks Swaroop!

[@atharvakulkarni5766]

What should ideally be the duration of a workshop, could someone elaborate "not more than a couple of hours"?

[@careerfoundry]

Hey Athara, it ultimately depends on the scope of the exercises and the focus of the group. Typically with anything longer than an hour we'd recommend adding in breaks. Some exercises / workshops could take 15/20 minutes. But if they're combined into a longer session that can of course creep up time wise. Generally getting participants to commit more than a couple of hours is quite hard, so we'd recommend aiming to cover no more than 2 / 2.5 hours max for any given session. Hope this helps?

[@LCDfalstaff]

Nice content! Thanks! Any book or link with some icebreakers?

[@careerfoundry]

Hey, we have a great Design Thinking article on our Blog: careerfoundry.com/en/blog/ux-design/design-thinking-workshop/ (Icebreakers are in part two of 'phase 2') Brittni actually some some key pointers for this, you can review these here: instagram.com/p/CBgE3ZxlHRa/? Hope this helps?

[@LCDfalstaff]

@@careerfoundry Perfect. Thanks!

[@Heico321]

Interesting video. :) But from my experience, giving people "homework" in workshops is often not well received.

[@des7638]

Great!

[@iamdebbiejas]

What if i have like 10 how might we questions, how do i decide which one to sketch?

[@careerfoundry]

Hi Deborah! You can use more than one How Might We question, actually, as long as the scope and purpose are clear. IDEO explains it well here: www.designkit.org/methods/3

[@gauravkapoor6776]

What are the Expectations from participants ?

[@careerfoundry]

Hey Gaurav, they can vary group to group, but usually alignment around a particular problem, or seeking validation of a design or concept brings these groups to these workshops. Generally people are expecting more clarity!

[@ABSF]

I can’t with the ice breaker exercises. NOT A ONE of my business partners like ie breakers.

[@grupoboheme906]

You are CRACK!! It seems like you are streaming from heaven! 🥰 CHEERS!!

[@mansoorfahmeed]

Are you related to Jim Carrey? I'm sure you do.

[@dianatimoshenko8184]

On minute 15 I fell asleep, is something wrong with me? its just so much empty talking and all important insights could be shorten.

[@ajay4813]

I thought i am watching a female version of Jim Carrey