How To Self Clear Your Items With CBSA Customs in Canada You Don’t Have to Pay Brokerage Fees UPS

[@zanide12]

Going through this currently in Montreal. $70 in taxes to pay, no duty and yet $280 in brokerage fees from UPS. This has got to be illegal! And after calling about 15 times in the last 7 days, I still haven’t received my documents.

[@stavros6629]

Thanks for the video. I am in Montreal and the same thing happened to me today. 210$ CAD worth of goods and 87.61$ in duties taxes and fees. I thought this was odd. Called UPS and ask how is that possible. The break down was 10.98$ duties and the balance of 76.63$ was for UPS to act as your clearing broker. After I UPS they are nuts the phone agent advised me that I can self clear the package and sent me the instructions via email. All is all this was a 10 min call but man there should be a law on these crazy fees they charge.

[@meganallday]

Absolutely should not be legal. I’d be ok paying like 2% fee, but paying $60 on a $130 item? No. Absolutely ridiculous.

[@CK-yo7ub]

God bless you for posting, your advice worked and saved me over $83

[@T-roccBABY]

The hardest thing about doing this process EVERY SINGLE TIME is that you seldom get a person who isn't trying to run you around and pretend they can't give you the forms to self clear. Like what magic word can you just tell them besides "hey I'm a CBSA agent and what you're doing is illegal, so let's skip the song and dance and give me the b15 already." Ironically, UPS who has the most egregious fake rates seems to be capable of giving the forms most times. However, FedEx and Canada Post ALWAYS play dumb and it's so fucking infuriating.

[@rpaalt]

Canadian system of ripping of people with every penny they can. This country doesn't have anything called its own manufacturing and trying to run the country with excessive taxes and fee. I have ordered art supplies from Jackson's uk from usa I paid zero shipping and zero fee over certain limits. But for the same in canada I paid shipping as well as custom which was more tha 100 dollars cad. The most ridiculous thing is same item that ar $5 in amazon usa is $34 in canada amazon....what is wrong with this country. And above that every merchant in usa honors free shipping above a certain limit but in canada I have to pay for shipping, no matter how much I spend. Its not possible to run a country by just taxes, a country needs a real economy which unfortunately canada doesn't have.

[@vanessa1707]

Thank you so much! this extortion has to stop.Glad to know we have options albeit UPS does not always make this clear.

[@taca.dakini]

Thank you! I just did it by calling the number you provided and started the process ! I got the book as a bday present, and the book was not more than 50$...however they put 84$ of brokerage fee !!!

[@kharissaedwards9435]

This is beyond helpful. Thank you so much!

[@gettingoffthecouchnow]

Your welcome

[@barryallen8753]

@@gettingoffthecouchnowI need your help I’m leaving Canada in 10 hours i been here two weeks I bought and iPad Pro 1600$ plus a pen 169$ here in Canada would I be able to take them with me and will they charge me n if they charge how much? Flying out of Canada to Chicago

[@vitaminb4869]

I just got a $36 brokerage fee invoice from UPS for an item that costs exactly $0. I didn't buy it. I sent it first to USA for repair (automotive gauge), it got repaired, and sent back to me and now I have this $36 BS broker fee invoice to deal with. I called UPS and they said it's because the shipper didn't indicate it was a "warranty replacement". But the declared value is still $0, why would the broker fee apply when no taxes are to be paid on this!!! I feel like UPS is trying to rip you off every way they can.

[@Satisfyingtoday]

$90 import charge from UPS here. I’m trying to learn the self clear method.

[@biophotonix]

Awesome video! Thanks for the tips. Cheers!

[@gettingoffthecouchnow]

Your welcome. If enough people like and subscribe I will try to make more

[@beverleywong156]

I hate ups! I self claimed I followed all the instructions they gave me and some online as well. I did this process in February I sent them an email with all the paper work to the email listed and I got my package. Months later! THEY KEEP SENDING ME LETTERS to pay this stupid brokage fee! Like I have my item, I sent all the paper work. Now they are saying they need some stamped self accounting form which i sent whatever the paper is requesting

[@meganallday]

Thanks for this video! I’ll never pay those fees again. Screw em

[@joshbolduc6285]

This is huge, thank you

[@vancouverdiaries738]

Thank you for bringing up this issue to limelight!

[@pedrocontrerasavendano8578]

wow i justy called to ask for the papework and it onloy took me 3 minutes! thanks!

[@mohaamer7331]

Is it a must to clear shipment at the same port of entry or you can clear it at any CBSA Office? My shipment is in Calgary Im in Edmonton

[@arlenea2044]

Thanks for the info....I've been trying to understand how to self clear

[@BridesmaidJewellery]

Just want to know can I do this for my commercial goods as well

[@KMXomak]

Thank you so much for the information and contacts! I just made an order from a US vendor thats being shipped UPS Standard. Hopefully I'll have smooth experience when contacting UPS

[@igorgoni]

Thanks bud. I just got an email saying I have to pay $177CAD on a $200USD itrm. They tried to tell me I couldnt do it since they had already cleared it. Called today and they told.me they will be sending me the papers within 24hrs. 8hrs later still waiting

[@bigrivtodagled8210]

Good luck! Check constantly, they might send it back without you knowing it literally happened to me today, July 27! I called, I ranted and they stopped it, it was on its way to Jacksonville and they didn’t inform me.

[@BridesmaidJewellery]

Never ever pay this just go to Canada border and self clear it!!

[@arpadcsorba2053]

Make sure the HS code for your item is correct. I disputed mine, they lowered the price and when they billed my card, they charged the higher price. Don't trust UPS with nothing.

[@Sesh422]

ALWAYS USE USPS SINCE THEY ARE AFFILIATED WITH CANADA POST! largest fee is $80. All others will scam ya

[@T-roccBABY]

Canada Post are insufferable because they CONSTANTLY play stupid and will never give you the forms.

[@Mohdzn]

hi how are you, i appreciate the help. do you have a video for DHL?

[@EdgeJay]

Hmmm so i have a similar situation, I live in the US and my friend moved to Canada. I sent her a gift which was mainly clothes. She received it and a month later she gets an invoice for over $100.00 . So im trying to deal with it, we've done it before and never had this issue.

[@meganallday]

Anytime I’ve received via United States postal service, with transfer to Canada post.. zero issues. If UPS or FEDX is involved I get screwed.

[@oscarhuang3768]

Thanks. UPS and FedEx are the worst for me.

[@venkatreddy372]

Hello, Need some inputs on a situation My brother sent me a parcel which contains laptop, watch (are used) , only ear pods are brand new , shipped from USA and got a customs estimate around $290 from UPS. Is there a way I could negotiate it with CBSA directly since those items are not brand new and I am an international student.I live in Kitchener and which CBSA office would be opt for me to reach out? Thanks in advance

[@brandobond]

Currently trying to get UPS to send me the paperwork to self clear and I’m on my third phone call! I refuse to purchase from companies that ship with UPS and other people should as well. In this case they shipped with UPS without my knowledge or consent. Such predatory business practices!

[@bigrivtodagled8210]

I refused my package and called them to send me the documents… they didn’t and without letting me know they sent back my package (this was after three attempts of me trying to get the docs). I called the same when I noticed the guy told me to file a complaint and I ranted to him for 20 minutes, he then put me on hold, gave me another case number and told me he sent an urgent message to try to stop them to ship it back. When I checked at the end of the day (July 27- first attempt was July 21 and my first call to them was on the 22nd) it said that “receiver requested to pick it up at one of their warehouses “. If I wouldn’t have ranted, I would’ve paid 127$ US for nothing! It is insane how they treat their clients, I was told I didn’t pay UPS any shipping! The heck I didn’t! I hope this is resolved in the next 2 days! It’s appalling! They are charging me 86$ and are refusing to give me the docs.

[@dykuwyd_]

Hi! I received My package not knowing that I have to pay brokerage fees. There was a C>O>D File on the package but I didn't notice it until UPS sent me another paper telling me that I have to pay 16$ on top of the 54$ brokerage fee said on the COD File. I've had the item for 3 weeks now without paying the item, mainly cuz I received the 16$ fee a few days ago. And I don't know what to do anymore. (im only 15)

[@gettingoffthecouchnow]

Tell them you still want to self clear

[@annayang6281]

Im 16 and I ordered shoes online and im scared I will come across the same problem. I wanted to know if you were able to clear it yourself or if you needed an adult with you? Was the process hard or did you need any documentation like ID or something? I would be so thankful if you could reply cuz I’m actually scared

[@dykuwyd_]

@@annayang6281 it was kinda intimidating I went with my older sister (17) and the process was straight forward you will need a ID or some sort of documentation tho. It took a while but I got it done within a few hours

[@annayang6281]

@@dykuwyd_ Thank youu

[@mindmusic7734]

Do you have DHL contact information?

[@Tays_steppin]

I contacted the email and they gave me 3 options first one was Clears Own' process that has a temporary process change due to covid. The documentation will flow via email. You will not be instructed to go to the port of entry to clear your package. 2. Casual LVS Self Accounting' process, where you need to be a casual importer(non-commercial). Your shipment must be low value ( $3300 CAD or less) and not manifested at customs and you must be willing to go to a nearby Customs office where Courier Low Value Shipments Program clearance is performed. 3. If you will choose the latter option, you will need to wait until UPS is able to clear your package at Customs, after it was released by the clearing agency, you can contact us to assist you to get the document you needed for clearance. You should let the driver know on the first delivery attempt that you are going to self account for your goods and to hold the package at the center.

[@Tays_steppin]

What should I do

[@bigrivtodagled8210]

What do you mean, "not manifested at customs"?

[@aryapadhal1070]

Please help me! I’m a student i live in canada and i just ordered a pair of sneakers from GOAT which costed me 200$cad(145$usd) and now it’s showing i have to pay an extra 75$ to clear the customs as it is being shipped from hong kong. I’m only 16 i myself can’t go down to the cbsa office. Please if anyone can help me

[@dorylol]

me rn lmaoo, ordered cdg x converse for 310 I have to pay 170$ fees 😭😭

[@sialee5926]

What about China?

[@jtcber]

Is paypal receipt sufficient for Ebay purchase?

[@user-zj3gn2zf6t]

This video does not need to be 13 minutes long. You are just rambling. You could have made this video 60 seconds.

[@gettingoffthecouchnow]

If I made it in 60 seconds then you would have nothing to complain about

[@miticism]

I had the same thought! While the info is very valuable indeed, it is buried under minutes of ranting and repeating the same again and again.