How to Set Up Chat Link Pro with Sony Playstation 4 & 5

[@LinusWilson]

Note that Elgato does NOT respond to its customer comments here.

[@poohdankens]

Yeah they suck

[@kylelee8710]

@@poohdankensI agree, they do suck. So does Sony. This issue should’ve been fixed at least 3-5 years ago. The fact that we’re all going through hell just to get in game voice chat audio is so disappointing. All these guys do is brag about how advanced their stuff is but it’s a load of bullshit 😂 trash

[@Jeymez]

@@poohdankens does any company respond, i know Avermedia and EVGA has a channel, but i would say it'd be the same with all. but the problem isn't really the chat link itself, it's the PS5, Sony automatically blocks party chat being connected to an external card. so to get around that hurdle, you have to connect your headset to your laptop to create a new source, but the problem then is nobody in the chat will be able to hear you. Elgato, Avermedia, EVGA, there gonna go by company policy. so it's unfortunate you spend so much money, only for something to still be an issue. on a cheap capture card i can understand, but you'd expect more out of known brands.

[@KiingOfGamingg]

@@kylelee8710why would they make it easier for a third party company to get money on their console they arent affiliated with sony sony wants you to stream using their broadcast feature not a third party superior streaming device

[@Mr215425]

I have mine plugged in and stream can't hear the game or my in game chat. I don't know what to do

[@johnnytesla6406]

Change audio to analog one in the app

[@C0L3LY__C0L3]

@@johnnytesla6406 what app?

[@kayac19]

@@johnnytesla6406 how about in an iPad

[@jasonmartinez7667]

What app?​@@johnnytesla6406

[@javy074]

what’s the difference is we use a microphone and a controller separately

[@0JAQZ]

NEED AN UPDATED VIDEO!!!!

[@TheLuconic]

Will you be able to use the mic in the game? Like Fortnite for example. Me and my brother use the chat in the game itself. If I were to record my sessions, will it be able to catch all audio? The game itself and mic? I been having this problem for a long time and I put away my recording gear.

[@davidwest6162]

Did you ever find out

[@VerqxPRO]

If your steaming like obs it won’t pickup your gaming mic headset, you will need to use and external mic so your stream can hear you and you use your headset to talk in game

[@Jeymez]

yes but the only way is to turn on remote play, because then you can just use the chat link on your laptop, but by itself connecting it to your controller, no unfortunately Sony blocks party chat being connected to a capture source.

[@TheLuconic]

@@davidwest6162 honestly? no, but Imma try again this year.

[@TheLuconic]

@@VerqxPRO Thats actually a good idea.

[@jeb865]

It’s nice to see people still coming here and not getting this piece of crap to work. At least I don’t feel like I’m the only one.

[@SebastianDiegoM]

I need serious help. I have HD60 X with chat link pro. I have a ps5 and I'm using pulse. and it's not picking up my voice at all. I've seen dozens of videos at this point.

[@elgato]

We're sorry you're experiencing this. If you haven't already, please file a ticket at e.lga.to/help.

[@GamingWithDyron]

Same!

[@Smudge7Four]

I can get audio from game and other people's mics but not my own on OBS and 4k Capture Utility. I've tried everything, but I'm not understanding. The only time it captures my mic is when I do "adjust mic level" on playstation. Makes no sense.

[@elgato]

We're sorry you're experiencing this. If you haven't already, please file a ticket at e.lga.to/help.

[@Smudge7Four]

@@elgato I found out you have to have a second mic for your own audio

[@GamingWithDyron]

Same, I can’t even get the line in to show up under devices. I get all sound except my own mic.

[@GamingWithDyron]

@@Smudge7Fourwhat?! So you can’t used the mic audio from the Pulse 3D headset, I have to speak into a separate microphone??

[@Painlobby]

⁠@@Smudge7Fourand where did you plug that second mic

[@tiki-takafc]

i can never get the audio input option on the elgato software am i doing sometyhing wrong? i got the 4k60 pro and using the chat linkl pro with this is a nightmare

[@SangoGamingChannel]

Does it work? If you connect it to the Aux directly into the pc's motherboard 🤔

[@Crypticxzz]

Same thing happened to me did u fix it?

[@Its_Alvah]

Did you ever figure this out cause I’m trying the same thing

[@jasonamuse]

@@Its_Alvah Same here

[@jeb865]

I can not get party chat to work. I can only get gameplay audio and XLR mic to stream OBS. Chat Link Pro is a ripoff.

[@clancr1z]

If i have a wireless head set with a doc does it work?

[@YouTubeMisfit]

Does the headset mic work on the PlayStation

[@JoeloneYT]

I am using a wireless headset on the PS5 with a dock, and when I put in HDMI output, it has sound, but When I put output to my headset, nothing records, so I can not connect my wireless headset to the PS5 to hear sound and record on the Elgato 4K utility with sounds. What should I do?I will never use cable headsets that make me go crazy. I also bought the chat link, but I was too scared to try playing with cable headphones

[@JoeloneYT]

I connected my wireless headphones to the PC, set the output to HDMI on the PS5, and connected the mic to the PS5. Now I can record with PS5 sound, my voice and party chat.

[@ImZaid321]

@@JoeloneYTthanks, I’m going to try this!

[@JoeloneYT]

@@ImZaid321i uploaded a short on my channel how to do it aswell

[@AntLion1995]

The audio on the Elgato Capture Software is fine but on OBS it feels very choppy and like there is background noise. I have the isolator turned on but it still feels choppy. Can you help me?

[@TheClipConnoisseur]

I’m having the same problem

[@goldyyyyy]

Hi ElGato, the ChatLink seems interesting but it doesn't work as showed in your video, as soon as I choose the Analogic Audio, OBS doesn't catch the sound of the PS5 anymore, when I remove Analogic audio, the sound is back in OBS but disappeared from my headset, any answer about that ?? Thanks in advance

[@SteamheadBlue]

Did you ever figure this out. I’m in the same boat and so frustrated with hours of trying

[@goldyyyyy]

@@SteamheadBlue i find out how to get it. You have to « always listen » ElGato in your windows sound settings

[@xXstarshooter]

@@goldyyyyy what?

[@cb9323]

What if you use a wireless headset like a razer one?

[@Rizzrd_of_Oz]

You ever find out?

[@brooklyn6477]

You can’t use a wireless headset you need a wired one

[@IweZix]

This record in same time my microphone ?

[@SportsTopic290]

Why does my ps5 keep black in out while I’m playin is it the hdmi? Or elgato

[@enigmatic13465]

Turn off HDCP

[@RickyMasterChiefLaw]

what if i use goxlr?

[@aldestar7151]

ok so i just got mine and plugged everything in but there still a buzzing noise even with the isolation on and no my controller is not charging

[@TheGamerTrials]

did you fix this issue cos im having the same problem? and i have a recommend mic they provided in the list of headsets you can use...

[@Zoomies_007]

can you plug one of the auxs into the controller and the other audio jack into your mixamp??? my capture card is the game capture hd so it doesn't have an aux jack

[@elgato]

Chat Link is designed to by used directly with your headphones. If you are using a Mixamp, you'll need to connect the headphone end of Chat Link to the Aux port. To do this, you'll need to use a 3.5mm stereo cable.

[@WholsPluto]

What if I’m using a headset and mic separately? I have a steel series headset to hear and a blue yeti snowball to speak

[@djcook]

plug your headphones into tv so you can hear, then plug usb mic into ps5 to talk to ppl, use another mic for commentary on pc

[@bguss12]

I need some help I’m using the MacBook pro laptop it doesn’t give me that option

[@atmrique]

on me same problem

[@gurudinero]

Will this work if i plug my chat link into a GOXLR?

[@S7Cameron]

I was thinking I can use the desktop aux port. But every yt video I saw said to use the elgato hd60s+ then I found this video and thank god I don't have to drop loads of money cos I just ordered myself a budget card lmao. Gunna try this

[@omlet_20_clips]

Did it work with a budget card?

[@S7Cameron]

@@omlet_20_clips it did

[@bad6681]

??

[@TheCaptionyanks02]

wait so with this cable will i be able to hear my party chat and the game audio onto my stream?

[@vboom15]

Did it worked for you? Streamlabs doesnt register my mic or party chat from ps5 on my pc while trying to use streamlabs. I can only hear the game if I do streaming.

[@atrayubennett7197]

@@vboom15 having the same issues cant figure out a fix

[@FIufey]

Did you ever figure out the problem?​@@vboom15

[@tanskiee]

What's the major difference between the old one?

[@JeremyLeech]

They made a video about it. Main difference is this has a ground loop.

[@CanadianFactor]

How would I do this if I have a mic like a blue yeti

[@Veeranshu.versace]

How can I listen to music ?

[@razzik777]

If im using discord to stream my ps5 games with the ELGATO capture card do i still need chatlink pro?

[@nyrsaN.surYouTube]

Could someone explain to me, why when I plug in my 3D Pulse headset on Elgato's chat Link Pro chat in the game, I have echo?

[@unoyoshiblu700]

Is there some way to connect wireless Pulse 3d and still output to hdmi???

[@JimmyHACK]

nope

[@unoyoshiblu700]

@@JimmyHACK sad moment

[@uber305]

@@unoyoshiblu700 what’s the point of hdmi audio then?

[@sslbernytv183]

Can you use this with a non elgato capture card?

[@aishakels]

I would like to know this as well, I am using AverMedia Live Gamer Portable 2

[@varsguevara1952]

Ik its late but im trying to use with avermedia live gamer ultra and there is an echo in gamechat for my teammates 😢

[@tonyslander1]

What about xbox series x/elgato 4k60 pro mk2 and the chatlink pro?

[@tlalok08]

Apparently this is not compatible with the Xbox x, as the product saids ps4/ps5 ... I bought one for my xbox x and the chat audio is extremely low can barely hear it.

[@dlytle1990]

What about my Wave 3 mic? Will it casue any issues there ??

[@aoquagame4200]

Can i use elgato chat link 1 for ps5 ?

[@itzzLeaf]

Can u use a xbxo for a chat link pro?

[@S7Cameron]

Ye

[@bubbles8411]

Im sorry for the inconvinience but does Chat Link pro work with usb headsets ? Im trying to buy one but im not sure if it will work.

[@elgato]

Chat Link Pro only let's you capture audio that is output from the controller. If your headset plugs directly into your controller using a 3.5mm cable, it will work with Chat Link Pro. However USB or Wireless Headsets don’t connect through the controller, and are thus not directly compatible. Some USB or Wireless headsets have ‘mobile’ or other wired options for use with a mobile phone. One headset that does this is the Sony PlayStation Wirelss Gold headset. A headset like this is compatible when using said cable that’s included.

[@Remorse_Toxxic76]

What capture card is that I need a capture card

[@joshsgravez]

Hd 60

[@GreenTheJedi]

Is it possible to do this with the SteelSeries Arctis Nova Pro wireless? The GameDac does have a line in and line out port and I was wondering if that would be work before I decided to purchase those headsets.

[@MykeJD1]

Did you find out the answer? Been searching everywhere for this

[@GreenTheJedi]

@MykeJD nah I ended up getting the astrogaming A30 from logitech. They came in clutch

[@MykeJD1]

@@GreenTheJedi yeah I have a30s, struggling that much to decide what to get for Xmas was going to get the nova pro wired, just nervous is won’t work properly, no conclusive answer anywhere

[@GreenTheJedi]

@MykeJD yea, I say the A30s is probably the best bet I can use the chat link while listening to spotify on my pc and answer calls on my cell

[@Ieekelly]

@@GreenTheJedi what issues were you having with the steelseries? I can’t get headset audio either.

[@purrpcaine211]

Why does my chatlink sound like it has a shortage?

[@SmooveLifeCJ]

Can you do one for tiktok live studio?

[@homeraman]

it doesnt work with my PC I dont know why, Analog audio donc work with my PCi HD60pro and not working with my ELGATO HD 60X .... Im pissed of my mind spend my money and cant have Audio of my PS5 and Discord at the same time if Analg audio doesnt work ; I do all thhe tutorial try on my mother board and my capture device and no sound at all ....

[@haies09]

Hate cords coming from the controller. Any other suggestions?

[@PrimeRidesGarage]

you can use a adpter that connects to your ps5 usb c port

[@JayRawri]

Analog audio doesn’t even show in the 4K utility?

[@sebastianpalmieri4750]

That's work on notebook?

[@Tissiaah]

Help . On entend le son du pc aussi ????

[@SteezyMcCheezie]

Seems pretty simple👌

[@Fokozi]

Le stream entend notre voix ?

[@KidMarbel]

I’m so frustrated. I’ve returned the 4k60 to pick up the HD60x and still cannot here the audio. There’s no way I actually need to get two microphones to make this work properly. I have the analog setting turned on, and I have the capture card device set up properly. AND I STILL CANT HEAR MY ON VOICE. It captures everything but my voice which makes no sense.

[@laurenthompson3225]

It only captures the audio. It doesn’t capture your voice. You will need another mic for commentary

[@bribribunny]

does anyone have a clicking noise problem where it disconnects n stuff?

[@jabothunder]

Will my 3D Pulse headset work with this?

[@fradgyt]

no

[@osvaldohernandez7862]

Ive done everything and when i listen for the voicechat, i dont hear it in the video/OBS. Ive tried everything possible, can anyone help?

[@elgato]

We're sorry you're experiencing this. If you haven't already, please file a ticket at e.lga.to/help so our support team can look into this.

[@Yung504killa]

What if my laptop just have the mic input?

[@elgato]

If you are using a 4K X, HD60 X, or similar USB model then you can connect Chat Link Pro directly to the capture card. No need to connect Chat Link Pro to your laptop directly.

[@Lordliri]

when i put the on Analog the sound stops. dosnt work. just makes eco noise.. i tried so many different methods. nothing works.. anyone had the same issue?

[@elgato]

Hi Lordliri, Please go ahead and send our team an email here: help.elgato.com/hc/en-us/requests/new and we can find out what is happening with your Chat Link Pro or setup.

[@infamous4220]

Audio is not synced via chat link cable

[@kazumagaming3519]

salut, est ce que quelqu'un sait comment on fait si le boitier n'est pas elgato

[@KuitlahuakR]

I have a USB Headset. What can I Do?

[@oussama9ronaldo]

Salut, moi je l'ai acheter le chat link pro avec le HD60 X mais j'ai pas de retour de ma voix ni du chat vocal sur obs j'entends que le son du jeu pourtant j'ai fais au moins 10 manips différentes et j'ai regarder plein de tutos. Quelqu'un peut m'aider svp??

[@D0nTCry-95]

It's working with HD60X ???

[@500KLA]

So as I am recording with 4K60s+ with my new chat link pro… my chat audio is still not appearing in the recording only game audio

[@elgato]

We're sorry you're experiencing this. To contact Elgato Support via phone visit help.elgato.com/hc/articles/360028242811-How-do-I-contact-Elgato-support-via-phone-. To file a support ticket visit e.lga.to/help.

[@GentlemanGaming1122]

Could I go live on OBS using my Elgato HD60S Capture Card and use this Chat Link Pro plugged in with my controller and my headset for commentary for people watching my stream? I have a PS4 by the way. Please answer ASAP please thank you.

[@AllDayBPA]

yeah

[@purrpcaine211]

Chat links don’t work

[@Snitzelzzz]

I still can’t hear game audio in my headset

[@laurent_Go]

Bonsoir, j’ai un problème. Quand je branche le câble sur la manette PS5 et le boîtier Elgato 4K60S + ça n’enregistre pas le son de micro. Le seul moment où j’ai entendu ma voix dans l’enregistrement c’est quand je suis dans le réglage du volume du micro… Quelqu’un pourrait m’aider s’il vous plaît? Je ne passe pas par un PC, je capture en direct sur la PS5. Merci 😁

[@AdilMednouni]

Usb headset

[@AdilMednouni]

?!

[@brandonwilliams120]

I dont hear anything from my controller

[@raver5771]

donc achete elgato 4k60 s+ plus ensuite chat link pro , ensuite son du jeu en enregistrement direct sur carte sd ok , son de mes amis en party ps5 ok , mais mon son de ma voix a moi , n est pas enregistre sur ma video mais en chat mes amis m entendent, pourquoi? je pete un cable si ya rien qui marche je renvoi tout .

[@raver5771]

@@Medouda oui je l ai renvoye a amazon mon rembourse lol

[@barrac-cq6eq]

@@raver5771 normal il faut acheter un micro a part a coté pour le son du boitier capture par contre moi mes amis mentende pas le casque coupe des que je bouge le cable vous avez quoi comme cable?? parcemoi corsair hs70 sa coupe

[@raver5771]

@@barrac-cq6eq . moi jlai renvoye trop m...dique

[@SAINCTION]

I can hear everything but my pc audio

[@saltfist1879]

breh i bought this cable and shit still dont work LOL i guess i just wont stream fortnite. they dont even explain anything in the video

[@Hezzy007]

My PlayStation audio is getting picked up just extremely quietly 😂😭😭 ( please help )

[@elgato]

We're sorry you're experiencing this. If you haven't already, please file a ticket at e.lga.to/help so our support team can look into this.

[@GentlemanGaming1122]

2:03

[@fradgyt]

Does not work for MAC guys, so if you have a mac, do not even try and purchase this thing, waste of money...

[@tristanconnor8263]

First I need one for free please

[@unoyoshiblu700]

Heh. That would be difficoult, especially with elgato😓

[@GentlemanGaming1122]

You don't need one for free and you aren't "first"