HOW TO SKIP HELP DESK (CourseCareers IT Course Review and Interview)

[@KevtechITSupport]

Josh is good people. Agree with Alex. Put in the work and you will get results.

[@JoshMadakor]

Hey Kevtech, thanks :)

[@trappedineuphoria3416]

Both of you guys are good people....subscriber of both of you guys...Thanks for all that yall do 💪🏽

[@mrs.gardener6363]

Yes, the STAR method is fire🔥! Way to go Josh for including that in the IT Course.

[@Robert-x3q1b]

Josh changing LIVES

[@JoshMadakor]

Haha I can’t take credit, I’m just dumping content, but ppl doing a great job running with it 🔥🔥. Thank you 😊

[@tremainesmith8730]

He is most definitely right about the part where he needs to condense his speech. He’s literally rambling at times, but I can appreciate his enthusiasm and the detailed answers. Great interview for both of you. Thank you!

[@Cosmikamikaziconsciousness]

Just starting the OS ticket lab today. The course has been a great resource so far, thank you for all that you do. I plan on getting in touch with you once I'm closer to finishing the course, been going really hard on it and supplementing everything you've taught with a bunch of other resources. Also been doing the labs until I can do them purely by myself without any notes or anything. Been following you for a couple years now, you're doing great things man. Excited to be one of your interviewees once I get my first job. Cheers man! You're helping a lot of people elevate their lives in this uncertain world

[@exile8110]

Did you get a job ?

[@marlonbell5710]

I have ITIL 4, A+, and Google Support, and I'm still having a hard time landing a job. I guess it's time for Course Careers.

[@JoshMadakor]

It definitely helps! thanks for watching btw ;)

[@shafialanower3820]

Going to sign up for your wonderful course. I am really interested in the interview and GitHub part and I am glad it is part of the course instead of only terminologies and projects. That helps a lot in someone navigating what to do after they learned this stuff. Most people just show reviews of words for their courses but the fact you bring people on to share their experiences is amazing to me. Thank you for your hard work. Forever blessed to have you part of the IT community 👍🙏

[@JoshMadakor]

Hey, thanks so much for watching and signing up, I really appreciate that! I'm moved that you appreciate the guests coming on to talk. Thanks again for all the kind words T_T. Please feel free to DM me in the CourseCareers discord if you join and have any questions or just wanna say hi, haha.

[@user-ls2jg7vl2h]

I think you’re the best out there Josh Straight to the point no bs

[@JoshMadakor]

I really appreciate that a lot, haha thank you. I try and I will keep trying!

[@FranklinLinniman]

This resonates with me a lot. I’m In my last semester of study getting my BS in kinesiology (exercise science) and personal training is kind of the entry level job where everyone with my degree starts. I’ve recently decided that the kinesiology field is not for me. All of these testimonials have convinced me that course careers is the best way into tech so I’ll be purchasing the course next month. Thank you for making all of these helpful videos.

[@JoshMadakor]

Hey, thanks so much for watching and I'm happy to hear you wanna hope into IT though CourseCareers, I'm honored! Best of luck and feel free to DM me on the CourseCareers Discord once you get in if you have any questions!

[@georgerafa5041]

Society encourages everyone to pursue passions and without wise guidance most of us naturally gravitate towards stupid careers that don't pay shit. I did this too. Only getting into IT now at age 33 but thankfully the army is paying for everything so it's not as painful as it could be to start over this late. Def wish I was in your shoes though and could course correct while still in my undergrad. Keep your head up bro and always be learning

[@FranklinLinniman]

@@georgerafa5041 I totally agree. Got out of the military and pursued this degree just because i had an interest in working out, huge mistake. I’m just thankful that the G.I. Bill paid for this degree so really no money wasted on my part.

[@sheilar.n.4919]

Wow! Thanks Josh! This is really an encouraging video with your guest who's making really good $ as a new IT person. I am now seriously thinking of doing your program before WGU for CyberSecurity! 😃

[@JoshMadakor]

hey thanks so much, and thanks for watching :). The program pairs really well with WGU haha. I tend to recommend people to find a job before graduating WGU (especially with cyber) so they can start getting experience. The course will definitely help if you're trying to get a job FAST--it will help anyway I guess haha. I appreciate you watching! I have 3 more testimonials coming out soon ^^

[@sheilar.n.4919]

@@JoshMadakor Thanks for your reply Josh! I want to get out of my 20+ yrs of nursing fast without jeopardizing my income though lol. Looking forward to watching more of your videos😃

[@MobileHomeGeek]

@Sheila, R.N. same here! Looking to get out of nursing as well.. Good luck to you

[@elleincloud]

I’m so excited to start on Friday, spending the week reviewing some basics that I already know 😊 I love to see other’s success 🎉

[@justingolay]

Excellent interview! Very motivating!

[@JoshMadakor]

Right! his story even motivates me lol. ty for watching :)

[@saulalexis1814]

Awesome interview

[@JoshMadakor]

Thanks so much!

[@nateskull72]

This is awesome, very inspiring!

[@JoshMadakor]

Shoot, his story even inspired me, lmao. I was like hol' up. 😂

[@kazi1]

great interview

[@JoshMadakor]

Thanks for watching!

[@williamlancelot]

Thanks for doing this interview. It inspires me to join CourseCareers. I was wondering which path of Cloud-Computing at WGU Alex took.. AWS, Azure, or the multi-general? Does it matter?

[@osatogbinigie9795]

Amazing! Love your interviews. I hope to get on one to share my success story as well.

[@TheWizardjones]

Alex is cool. Appreciate the insight and the interview!

[@JoshMadakor]

Thanks so much for watching and taking the time to comment!!!

[@Chill50318]

Well, this is all I wanted to know. Thanks guys.

[@JoshMadakor]

Haha, thanks for gandering :)

[@ChoouiVLR]

Hey Josh, been watching your channel for a couple months now. I live in the UK and turning 21 in 6 days and been wanting to change careers to IT. Im saving up to buy careers course but Im worried since im from the UK and dont have any high school degree, idk how well your course would translate well to the UK. Either way I think course careers would be a good start or atleast knowledge foundation. Can't wait to start it :)

[@JoshMadakor]

Hey, thanks so much for watching! Super appreciate that. That's something I think about a lot...how job hunting goes in other countries. In the US, you aren't required to have a degree for ANY of tech really, much less entry IT. If it's the same in the UK, the course will help a lot. It focuses on 12 "pillars" or areas you need to elevate for you to land a job as fast as possible and focuses on learning a lot of "mainstream" tech that you can find at most entry-level IT jobs (Ticketing Systems, Active Directory, General Networking, VPNs, Cloud (Azure), File Permissions, etc.) Hope this helps! and thanks again! P.S. I definitely recommend checking out the free portion of the course, specifically the third video (how to get into IT). I think this will help a lot and answer more questions that you might have!: coursecareers.com/joshmadakor

[@dylan.-6527]

Hell yeah!! Flippino martial arts!

[@bellwetherr]

Great channel!

[@JoshMadakor]

Hehe I really appreciate that, thank you.

[@rmata2010]

Kali, escrima, etc., is awesome!

[@relaxingsounds8431]

Hi josh, I am a big fan of your channel and I love your content. I am a nurse and would like to have career change, because I would like to pursue a passion I have for traveling. Can IT jobs be done overseas? Thanks and I really do appreciate all of your hard work and the information you provide us with.

[@JoshMadakor]

Hey, thanks so much for watching the channel! Jobs can be done overseas. I’ve been working remote ever since the pandemic and have traveled overseas (and been able to keep working) quite a bit, but whether it’s “allowed” depends on the company 🙌. (Or if you can just get away with it, that works too lol)

[@relaxingsounds8431]

Thanks, Do companies normally provide their own computers or I can use mine?

[@DeepeshSachdev_Gaming]

Thanks really useful

[@JoshMadakor]

Thank you so much

[@Geomaverick124]

nice! Keep up the good work.

[@JoshMadakor]

Thanks dude!

[@guyperson3rd]

Hey Josh, is there a cybersecurity version of the course coming out? 👀👀 I’m coming up on my first full year in tech, largely due to your advice. An early career cyber course would be perfect. Would this current course connect help at all with the transition from help desk to cyber?

[@JoshMadakor]

Haha, I'm literally building a cybersecurity course now. It's going to be pretty good I hope. The current IT course will help in the sense that it makes sure you're looking at all areas of your person to increase your chances of getting hired. In other words, this courses teaches you how to prepare yourself and job hunt properly (or at least well). The Cyber course will teach this too ^^

[@Oulki]

@@JoshMadakor can you gives us a approximation when the course might be released

[@guyperson3rd]

@@JoshMadakor Perfect! If it’s ready by late Spring/early Summer, I’ll be in your first group of students.

[@marcusmcdow3]

⁠@@JoshMadakorDo you know when the Cyper Security course might come out?

[@semiraadam2896]

@@JoshMadakor How about cloud computing or data analyst ?

[@JoshMadakor]

💰 $0.00 (Free!) Intro to IT Course - New Career in 8 Weeks! 💰 coursecareers.com/joshmadakor

[@GanNing221]

Great interview! Did he tell you how much was his coding bootcamp?

[@JoshMadakor]

It was a lot, he went to Coding Dojo. It's a decent bootcamp honestly. There are some free/cheap ones too (freeCodeCamp for ex.)

[@Sunbi_]

Great interview! Side note, are you editing the spreadsheet? For Software engineering (front end) all the classes aren't there. But all the classes and transfer examples are there for java.

[@JoshMadakor]

Thanks, I fixed it! Was just filtering the sheet for some reason and forgot to reset it :)

[@Sunbi_]

@@JoshMadakor thank you 😭 now I can start my studying.

[@LiliPatel999]

Very encouraging!❤ Does he have a bachelors degree in another field as well this course careers cert?

[@JoshMadakor]

Not yet! But he’s gonna get one from wgu!

[@LiliPatel999]

@@JoshMadakor ❤️❤️

[@aryamargax]

Another great interview. By the way Josh, what's your opinion on the current state of Cybersecurity as a field? Do you think the numbers are overblown in terms of job openings? Thanks

[@JoshMadakor]

Hey! I think there are a TON of jobs open, but the problems are: 1. companies literally have no idea what they are doing, so they don't want to hire new people because they can't train them 2. people who can actually do security well and have experience with it, either don't want to do it anymore or they don't want to quit their current job I still get a lot of recruiter spam, but I fall into #2 category. I'll be releasing a cyber course to help deal with problem #1. just my opinions!

[@aryamargax]

@@JoshMadakor Thanks Josh! Certainly a different perspective from what I been hearing, and an interesting one as well. As always, your responsiveness towards the community is appreciated.

[@austinmckeever832]

I really am interested in your course, but I'm pretty much a noob and would you recommend just applying after I finish your course or is there any other actions I should take to gain my stats before I start job hunting...I want to get into cybersecurity and my goal is to get into govtech contracting bc I want top travel and all the other benefits, but Ill be happy landing any entry level job just to get experience. Even if I'm getting paid a $35K salary

[@yulandatross3110]

Which course should i take, your IT course the the one you have apart from cours carrers? I am currently taking google Cyber security on coursera.

[@danniprblue22]

Hi Josh, I am very new to tech and honestly still not sure which direction to go just yet. I am interested in taking your course, but is there anything you recommend to prepare myself before taking the course?

[@Christiancolon19]

I am thinking about signing up for your course. I've been working remotely for 5 years doing various customer service-related roles from Thailand. Do you think it's realistic to think I can take your course and get into an IT position remotely?

[@JoshMadakor]

A bunch of ppl have gotten remote jobs from the course so probably! How you like living in Thailand? Super cheap there, haha. I’m about to go back there for the third time on a couple months!

[@Christiancolon19]

@@JoshMadakor I will go ahead and give the course a try. And yes I've worked remotely for 5 years but have been in Thailand for 12 years since I was 25( now 37) and now have a daughter that loves it here so can't go anywhere lol. I've been hustling with every kind of job but nothing has ever been stable which is why I wanted to go all in on an IT career. I hope to interact with you on the inside Josh and looking forward to learning from you.

[@ryanpierce5460]

I am looking to potentially change careers. I am a truck driver and looking to do IT. I live rural and I'm not near any big city with a lot of jobs. Does IT offer employment working remotely for entry level? It's a deal breaker for me because I cant make the commute. Any suggestions would be greatly appreciated. Thanks.

[@mabberthegreat1501]

You should make a course on helping people land a cloud computing job. Also you should maybe give some discounts for your course 😅 I guess what’s stopping me is probably the price tag.

[@JoshMadakor]

_You should make a course on helping people land a cloud computing job_ I will! I'm building this now, haha _Also you should maybe give some discounts for your course 😅 I guess what’s stopping me is probably the price tag_ I feel you on this, but I don't actually control the price for it. :\

[@cangwane]

Hi Josh, I enrolled into cloud computing at wgu 1 year ago because of your videos and I'm in the aws track. I also have 1.5 years of help desk experience but I'm looking to transition past that. Would this course help me with achieving that? I have A+ already and this term I will be doing net+, sec+ and aws cloud practitioner. Thanks.

[@JoshMadakor]

Hey! The job hunt preparation and execution phases of the course will definitely help. Feel free to check out the free version of the course where I go over what's inside: coursecareers.com/joshmadakor Sounds like you've put in a lot of work and you've got a great head start :)

[@dukeofgigabytes8335]

Hi Josh, I’m debating which WGU degree I should enroll in, between BSIT (general) and BSIT management due to its speed. I have no IT experience (but decent personal experience) or any degree yet and I mainly just want to check the degree box. I’d imagine a BSIT management would be plenty to land a help desk job, so all the certs the BSIT provides seem overkill, at least for entry level. To me it seems more efficient to take the BSIT management, get the help desk job sooner and then later get whatever cert I need to progress my career, especially considering the certs expire after 3 years. Am I making the right choice? The certs from BSIT may be useful in transitioning beyond help desk. Thanks!

[@JoshMadakor]

Hey! Your analysis is what I would have said haha. If you wanna rush it, just get BSIT Management then get any appropriate certs later if you want them!

[@vxvkeaux6122]

Hey I’m curious, how was he able to land such a high paying entry level position? Is it because he has experience with the coding bootcamp he mentioned earlier in the interview? That’s really good for entry level support role !

[@codymarshall5015]

I'm wondering the same thing. I'm assuming that a big part of it is being located in New York so I'm thinking that the cost of living is just a lot higher and a reflection of his salary. I don't know exactly what a support engineer does but I'd be curious to see exactly what things he's required to do on the job.

[@zarkproductions9612]

@Cody Marshall yea probably a place with lower wage to live like Ohio I'd assume same job would be making 55k low end to 90k high-end.

[@JoshMadakor]

It's because he did a lot of stuff beforehand (coding bootcamp like you said), got some skill and conveyed that skill really well. Not much more to it than that. The position is not really entry...well, it sort of is... It's like an entry-level position in the cloud domain. This is probably what he's going to be doing: kzbin.info/www/bejne/eniQYp95e61-gbc

[@JoshMadakor]

It's because he did a lot of stuff beforehand (coding bootcamp like you said), got some skill and conveyed that skill really well. Not much more to it than that. The position is not really entry...well, it sort of is... It's like an entry-level position in the cloud domain. This is _most likely_ what he's going to be doing: kzbin.info/www/bejne/eniQYp95e61-gbc

[@relaxingsounds8431]

Thanks, Do companies normally provide their own computers or I can use mine?

[@JoshMadakor]

They usually give you one to use, but I feel you. When I need to lab or do stuff, I will typically use my own computer or the cloud.

[@CoopWorldWide]

How do you feel about tech like chatgpt do you think a lot of these careers might disappear?

[@JoshMadakor]

I love chatgpt, I use it every single day. Absolutely a lot of jobs will disappear because of it. In fact, they already have lol. But with any new tech, a lot of new jobs will be born. Not only jobs but people will have more opportunities to "do their own thing" with the advent of chatGPT. Depending on what you're doing, you can literally do the job of a whole team of people by yourself. I don't know exactly how this will translate in the future, but it's going to be interesting.

[@kadeem070]

Hey Josh would you recommend getting a degree in IT if you already have a non related bachelor’s degree in economics? If so would you recommend another bachelors or masters in cybersecurity?

[@kadeem070]

I have about 4 years of Help desk/desktop support work experience and looking to get a cybersecurity/soc analyst role.

[@JoshMadakor]

I almost never recommend getting a double-bachelors unless you really want it or need it for some other academic endeavor. It's much better to pick up a cert or some training and polish yourself, your resume, and your portfolio. It's way faster than getting another degree :). If you really want another degree, I'd get a masters degree just to have it (which is what I did).

[@kadeem070]

@@JoshMadakor thank you for your feedback! It’s extremely helpful

[@delaemmasyd32]

So the course has A+, Network+, and Security +?

[@JoshMadakor]

Hey! Nope! Traditional certifications (CompTIA, Google IT Support, etc.) tend to be very broad and theoretical with a lack of depth and practical application (though Google is much better than CompTIA in this regard). Whereas the CourseCareers IT Course is intentionally more narrow but goes relatively deep into the topics. Most topics covered in the lecture portion have a practical component in the labs section that will result in you gaining usable skills and a better understanding of the technology. In addition to this (and MOST importantly), a large chunk of the CourseCareers curriculum is geared toward telling you what you need to do to get a job as fast as possible. If you follow the curriculum, you the time it takes you to find a job will be limited by your own preferences. In the "find a job" section, we cover: resume, portfolio, social network presence, interview deep dive, and application methods and frequency with an explanation of probability. Google IT support cert is actually quite good from a technical standpoint and has more breadth than CourseCareers, but CC goes more in depth with widely-used tech (hands-on) and actually guides you into finding a job. The Google IT Support cert would be a great compliment to CourseCareers as it will provide extra info here and there. Hope this helps!

[@grappler555]

What is his job title? All I got was trainer.

[@JoshMadakor]

Current role? Software Support Engineer

[@zeeshawnali4078]

Didn't get Alex's job title?

[@JoshMadakor]

Software Support Engineer 👨‍💻

[@curiousgeorge7508]

So based on the video title, the way to "skip help desk" is to take a coding bootcamp?

[@graciousgrace7509]

So, did he get a degree or no? He took the IT career course after getting a degree?

[@RafikisOdyssey]

The course isn't actually free though, right? Can't swing $500 rn unfortunately :/ If anyone has a coupon code, it would def help!

[@JoshMadakor]

Hey! The whole course isn't free, but the intro portion is free and has some good actionable information, especially in the third video. Check out the link in the pinned comment ^^

[@RafikisOdyssey]

@@JoshMadakor Thanks! I do think the course has value, so I'll try and borrow the money to get it. I've been out of work for 2 years now, but I'm ready to get back into the workforce!

[@PatriciaMolly-f5b]

I applaud people who make things happen faster than usual! Congratulations. But You need to interview regular people who was struggling with the course too but still made it. I am pretty sure those people who find it hard to finish the course in less than 3 months, initially wanted to do so but something may be stopping them to do so. Why are you only pushing people who somehow probably knew the material beforehand which might have helped them finish the course faster. Why interviewing the 1% only to push CourseCareers? You can show that regular people are making it too! I hate seeing those misleading videos!

[@Veemaine716]

Are there remote positions?