How to solve a hot tub Air lock

[@Noahthecookingandgeographyguy]

Really helpful. Thanks 😊

[@anthonyjohnson7537]

Shame you changed the tub when you removed the panel and unscrewed the pump to remove the lock...do we just need to get to the highest point?

[@bluewhalespauk]

Hi Anthony, sorry it took us so long to get round to your comment. We do realize it can be confusing that there are actually 4 different hot tub models in this video, but the important information is that solving an airlock for any of our hot tubs always follows the same process. We're not quite sure what you mean by the "highest point" but the aim when you do reach the circulation pump, which will always be on the left or right side of the control box (so always remove the side with the panel on top), is to bleed out the air, much like you would with a radiator. The large union that tightens the pipe to the pump itself needs to be slowly loosened to release any air that could be trapped. If or once you get a flow of water, as seen in the video, this means the air is gone and it can be tightened back up to stop any leaks. An extra measure that can be taken is to do the same procedure on the unions either side of the control box (no need to unscrew the cover) and be sure to tighten up again and have a cloth handy for any water flow that does indicate no trapped air. Then you can turn the power on again and proceed at the control panel. Thanks for your comment and please do call our help line 0115 954 8888 (Customer Services option) if you have any further issues.