How to treat rude restaurant customers (Where's my pasta?)

[@lisamills3228]

I was in food services, from 15, until 60, so 45 yrs. . Snack bar to owner. And yes these people are out there. Most are wonderful then there is THEM.

[@MelB868]

45 years is longer than I been alive

[@DavidLS1]

@@MelB868 Hopefully, when you get a little older, you'll learn tact. :)

[@MelB868]

@@DavidLS1well it's true I haven't lived 45 years yet

[@lisamills3228]

@@MelB868 it's ok, one day, I'm afraid before you realize.

[@picklockanddropit]

Im so glad I don't work in the food industry anymore 😬🙃 not sure why people have to act so ridiculously entitled!

[@susannpatton2893]

No patience and think you have 4 arms or it isn't coming out

[@kellylappin5944]

Because they are weak people who think that you are at their mercy. Your employer or restaurant manager should back you up when you are being harassed.

[@picklockanddropit]

@kellylappin5944 Sadly, the reality is a lot of restaurant owners still hold the mentality of "the customer's always right" and allow them to walk all over their employees.

[@user-kf6lu4dn2r]

The best dinner of my life was spent watching my mother-in-law get told by the manager that she wasn't nearly important enough to treat his staff how she had been treating them and throwing her out of the restaurant for a week.

[@Veronica.A.]

$26 for a flight is a steal. I would like to try it after I have my baby.

[@EmperorOfRoma]

Congrats on the baby! Do you know if it's a boy or a girl?

[@Veronica.A.]

@@EmperorOfRoma Thank you dear. It's a boy.

[@DavidLS1]

Then it will cost you $52. One flight for you and one for your boy...although maybe they have a children's price. :)

[@sakuracardcaptor4709]

Congrats!!! Is the baby a boy or girl???

[@Veronica.A.]

@@DavidLS1 I'll be nursing my baby. Not giving him wine:)

[@scotthanlon8412]

Anyone who has worked in food service would LOVE to have done this once

[@RunningD]

I worked in food service, now I love to go and be the best customer I always wanted. Friendly, know what we want, help gather dishes, tip well. As always be nice and get great service!

[@michaeltotton8846]

I wish i could tell customers that have paid an hour ago to either get the eff out or double the tip for taking up the space i need to make money.

[@xamyx725]

I had a table come in around 4pm the other day, and after about an hour, asked for their check… I was cut at 5, meaning no new tables, but they ended up sitting there until I finally had to clock out at 6 (because 8 hours), and weren’t sure if they planned to order anything else, but still didn’t want to close… I eventually had to transfer them after investing 2 hours with them (so no tip), and because they asked for their check, I wasn’t allowed to pick up any new tabs, which as a Bartender could have easily been 4-5 in that hour…

[@susannpatton2893]

Yes indeed. You are not able to flip the table to make your much needed money - yet they sit for 2 hours for the same tip. If any.

[@VioletRing77]

I work at a brunch place that tip pools, and is server rotation only, no sections. It's so much nicer. I really don't care if you want to camp out for 2 hours, as long as we're still open. Most of the servers pull their weight with tables, there's one or 2 who don't. The couple that are not great at waiting tables, end up doing most of the shitty side work like vacuuming. Usually works out pretty well.

[@VioletRing77]

Had to deal with an awful patio table the other day. 2 older ladies, had cashed out over an hour before close. We close at 2, and they're still there at 245. It was a train wreck day, so there was still stuff to do till like 230. I had already closed down the rest of the patio - pull caddies/salt/pepper, close umbrellas, sweep. At 245, decided to go out and act polite. "Excuse me ladies, let me grab these." *Grabs table stuff* "just to let you know we did close at 2". This lady snapped at me "we know what time you close!" I proceeded to walk inside, clock out, and let my manager deal with it. Apparently his way of dealing was the same as mine. They stayed till 320.

[@xamyx725]

@@VioletRing77 I “inherited” a table of 4-5 older ladies a while back when I came on dinner shift. The mid ended up in another section (as she was obviously going to leave first), and she dropped the check on the table. A half hour goes by, and they still hadn’t closed out, so I politely asked if they were ready to pay, and they said yes. I grabbed their Server, who immediately closed them out. Another 30 or so minutes goes by, and they’re still chatting away… Meanwhile, during all this time, I’m pulling plates, I’ve introduced myself as the one taking over the section, ask multiple times if they need anything else… Over 2 hours later, they finally decide to leave… Meanwhile, I had to be passed over for larger parties because they were taking up a half-booth that could accommodate 10… Another time, a woman comes in, and asks if we could accommodate a party of 15ish people, in about 15 minutes, since everyone was on their way… So, we had to put several tables together, and wait… Meanwhile, the woman said she needed to run to the grocery store across the parking lot “really quick”, and we all assumed it was to pick up a birthday cake or something… Literally over an hour passes, about 3/4 of the group finally shows up, and of course they want to wait for the rest (another 30ish minutes)… So, for over 2.5 hours, on a Saturday night dinner shift, I had no tables… And, of course, they left less than 10%…

[@Alastair_]

It's when I come to the table with 3 plates and the 4th person tells me I've forgotten their food... I just make a joke about only getting 2 arms at birth, sadly.

[@xamyx725]

I tell them I left it in the kitchen with my third arm 😂

[@VioletRing77]

It's better when you come carrying a tray with all 4 plates. You walk over holding 2 and it's like the tray you put down 4 feet away is magically invisible to the customers.

[@carlariggs525]

I liked doing food prep in the kitchen, but being a server was tough. Especially when they made me cry

[@godsowndrunk1118]

Hey...in Italy, the pasta comes before the salad.

[@sandybruce9092]

Thanks - good,to know - but we live in the US! Salad comes before pasta!

[@simoms2545]

That's because in Italy salad is considered a side dish, while in other countries it's often eaten as a starter

[@xamyx725]

@@simoms2545In casual dining, it’s all supposed to come together, in most cases, but people think going out to TGIChiliBee’s is fine dining 🤣

[@rasserfrasser]

You're awesome. This channel is such a healthy exorcism of morally-inept stupidity. I don't work in the food industry, but this helps level the ethos playing field. Keep kicking out the jams.

[@deanj.9324]

I felt the last one. Remember everyone to tip your waiters. They put up with a lot of crap

[@lilianavalerio600]

Definitely wish I could say these things too many intolerant people out there who think a restaurant is their house

[@DavidLS1]

I waited tables in everything from diners and Howard Johnsons to fancy hotels and steak houses and never encountered customers like that. Maybe people were nicer back then?

[@xamyx725]

While it’s definitely gotten much worse post-pandemic, it’s been been getting to this point over the 30 years I’ve been in the industry…

[@DavidLS1]

@@xamyx725 It's been longer than that since I've been out of the food service game...which is not to say I haven't encountered my share of jerks since then. But thanks for the reply.

[@susannpatton2893]

The type of customer has changed yes. We grew up with thicker skin. Today's folk are offended by the smallest of things.

[@thomasmcmahon400]

I miss my days working in the service industry where difficult customers became difficult patients, that's before folks got all litigious.

[@batistassweettreats442]

I say that if someone has a food allergy and didnt tell you then they still have to pay for the dish. Plus any new dish they order or need remaking

[@MelB868]

I'm allergic to avacado too

[@gz9520]

@@MelB868 So then don’t eat them. Why are you telling us about it? Do you want to hear what my medical problems are?

[@SherioCheers]

I mean... you CAN say these things if you don't mind job hopping...

[@susannpatton2893]

Oh my stars thank you. I carry a tray or come with just 2 plates. I will not stack them up my arm. (I feel the bottom of the plate is now on top of the food. ) so I may not have all your items at once. I will be back with the rest.

[@SuperDarkrock]

What about rude waiters?

[@vinuthomas7193]

Is having wine at restaurants supposed to be about trying random stuff to determine what you like? It's cheaper to just friends together, so maybe I should do more of that than having wine at restaurants...

[@laszlodomonkos3941]

OK! This is pretty funny, but let's be real. Is there a waiter/waitress who actually talks to costumers like this? I'm genuinely curious.

[@mitchells2003]

No. That's why the video starts with "Things you wish you could say in a restaurant"

[@simoms2545]

In countries where they don't have to rely on tips to make a living, there are actually some servers like this

[@xamyx725]

@@mitchells2003Well, I’ve witnessed/heard of it happening on a few occasions over the years, but it’s typically when the Server/Bartender has had enough, and literally snaps & walks out… 🤣

[@Alsry1]

Honestly they should be allowed to act like this so people are less of a dick in public.