How to troubleshoot a scanner failure error on HP printers | HP Printers | HP Support

[@paulconnes]

cannot xonnet to my hp printer

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in connecting your printer. I will do my best to assist you. - May I know the model number of your printer? - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?) - If connected to computer, may I know the operating system installed on it? - Are you receiving any error message? Please let us know! Regards, HP Support