It worked! I had a streak right down the center of my page vertically on every page I scanned. Followed these instructions and it now is perfect, no streak! Thank you!
@HPSupport2 жыл бұрын
+Kathryn Drakeley Glad to know that the video has helped you fix the issue!!
@cathrincallas6398 Жыл бұрын
Still relevant in 2023! Fixed the line down the left side of copies and scans.
@littleflower3054 жыл бұрын
I almost gave up trying to get the streak from my HP printer when using the ADF, this video was extremely helpful to a novice who have no tech skills to do this. Thank God I persevered and got it! I was about to return the printer to Costco tomorrow..
@HPSupport4 жыл бұрын
+Patricia Wilson I am glad to know that the video has helped you fix the issue.
@proselectsecurityproselect69352 жыл бұрын
Finally some one explain with details where to clean the issues with the top scanner...thanks so much
@debbiemitchell38902 жыл бұрын
The first 3 minutes of your video fixed the lines appearing on my copies. Thank you!
@HPSupport2 жыл бұрын
Hi Debbie, thanks for contacting! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
@kimberlyshettler97573 жыл бұрын
I cannot believe how easily this resolved the vertical line down the center of my documents. Thank you. What a difference!
@HPSupport3 жыл бұрын
+Kimberly Shettler Glad to know that the video has helped you fix the issue.
@marycolon76249 жыл бұрын
You instructions are on point. Please do not change anything on your KZbin video. Not everyone is computer or equipment knowledgeable and they need to see every step. I was able to clean my printer in one step by doing everything you instructed in this video. So, I don't know what was causing the lines and I fixed the problem in my first go around. However, not every viewer will do this. I recommend to do all you instructed in one step and if it still does not work then you need to service your printer. This will save you time especially, if you are an impatience person and want to shorten the amount of time to resolve the issue at hand. Thank you again for your excellent video. Greatly appreciated! Mary Colon
@maboy20062 жыл бұрын
Thank you so much. I was told by a epson tech to send it in to the company to be repaired. I followed your advice which made a lot of sense. A simple cleanse on the rollers did the trick. Thanks again !
@HPSupport2 жыл бұрын
+Stanley Watts Glad to know that the video has helped you fix the issue. However, steps mentioned under the video are tested on HP printers. We would not be able to comment whether it would work on other brands every time.
@kopfconsulting19814 жыл бұрын
THANK YOU!! This was driving me nuts! I have an HP OfficeJet 4650 and Step 2 fixed my issue. As soon as I used the flashlight, I saw the problem. Never would have thought of that!
@HPSupport4 жыл бұрын
+Kopf Consulting I am glad to know that the video has helped you fix the issue.
@cesarbocanegra70394 жыл бұрын
Awesome video! I wasted close to an hour trying to get in touch with HP support only to get transferred to some other department. Thank you for making it.
@HPSupport4 жыл бұрын
+Cesar Bocanegra I am glad to know that the video has helped you fix the issue.
@jurz65485 жыл бұрын
Thanks! My husband usually takes care of stuff like this but he was not around to fix this time. I'm so proud I was able to do myself with this tutorial.
@HPSupport5 жыл бұрын
+Jurz I am glad to know that the video has helped you fix the issue.
@joser2011a4 жыл бұрын
The strikes on my prints was driving me nut, found this video and i was able to resolve the issue with the third repair option. I AM very happy now ! Thanks a lot HP!!!
@HPSupport4 жыл бұрын
+joser ramirez I am glad to know that the video has helped you fix the issue.
@johnholz3945 жыл бұрын
Nicely done, and very helpful. Removing power cord, waiting 30 seconds, replacing power cord solved my streaking problem -- thank you!
@HPSupport5 жыл бұрын
+John Holz I am glad to know that the video has helped you fix the issue.
@susilovett3879 жыл бұрын
THANK YOU!!!! I have spent an hour trying everything I could think of and just by following these few simple steps, it is back scanning perfectly!! My printer was working properly but all of a sudden in the process of scanning many documents, it would scan but the font was so light, it basically looked like a blank page. There were no streaks or lines just basically a blank page. THANK YOU AGAIN!!!!!!!
@HPSupport9 жыл бұрын
+PC User That is wonderful to hear! I'm happy that it helped. :)
@us3531mc5 жыл бұрын
Thank you HP, you saved my sanity!!!!! I've had this printer for about 5 years now and this is the only real issue that I've had with it. Fixed it on the first try.
@HPSupport5 жыл бұрын
+us3531mc I am glad to know that the video has helped you fix the issue.
@pmbalele4 жыл бұрын
Yes, it worked. I have been with his problem for two weeks. I did exactly what you suggested it it worked on my two HP all-in-one. Amazing one can get angry for something can be solved over the internet. Thanks.
@HPSupport4 жыл бұрын
+Pastori Masanja Balele I am glad to know that the video has helped you fix the issue.
@francineraub33468 жыл бұрын
Thank you so much for creating your very helpful KZbin. Your step-by-step instructions, both audio and visual, were easy to follow. I was able to fix the vertical streaks in your Step 2 instructions. My scanned documents and photo copies no longer have streaks.
@HPSupport7 жыл бұрын
+Francine Raub We are glad to know that your issue is resolved. Thank you so much for your valuable feedback.
@johnbruun23022 жыл бұрын
Excellent Video. Kept getting lines on top loader (ADR). Didn't know what ADR was or how to fix but this step by step showed me how and the lines are gone. Thanks for posting!
@HPSupport2 жыл бұрын
Hi John, thanks for contacting! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
@BCRSIX2 жыл бұрын
Yes!!!!! The part about the flashlight did the trick. I had cleaned the scanner glass with a "e-Wipe", but that was not good enough. When I shined the flashlight, I saw the spot, used an eyeglass cleaning cloth along with eyeglass cleaner, and got the stubborn buildup of print carbon (or whatever that stuff is). It now works perfect!. I got rid of my last scanner for this problem!
@HPSupport2 жыл бұрын
+BCRSIX Glad to know that your issue is fixed!!
@patrickestwick56759 жыл бұрын
Thank you so much. It worked on the first try! I was about to dismantle in an attempt to clean the rollers because I had streaks and lines galore. You saved me HP one Kenobi!
@HPSupport9 жыл бұрын
+Patrick Estwick The Force is strong in you Padawan. Keep strong!
@waltjoh12 жыл бұрын
Your suggestion and direction to recalibrate the scanner was the fix for my problem. WELL DONE. Thanks
@HPSupport2 жыл бұрын
Hi Walt, thanks for contacting! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
@jairosmuchayiyana59945 жыл бұрын
The tutorial helped solve my printer issue....I just cleaned all mentioned parts though i wasnt noticing any dirty and...loh... the problem vanished!..Much Thanks.
@HPSupport5 жыл бұрын
+Jairos Muchayiyana I am glad to know that the video has helped you fix the issue.
@jessparsons26849 ай бұрын
Appreciate this video very much! Very informative and very simple with clear instructions and organized information. Thank you
@ivanurbina2422 Жыл бұрын
Thank you, thank you, thank you to the nth power. I was about to buy another printer. Your step by step solution help TREMENDOUSLY to solve my streaking problem.
@Runlikeaturtle3 жыл бұрын
This is just so amazing! I was having this problem the whole time until I found your video! More informative videos! From Philippines
@HPSupport3 жыл бұрын
+John Lebajan Jr. Glad to know that the video has helped you fix the issue!!
@spinecase9 жыл бұрын
Thank you - this video showed me exactly what I needed to do and after trying all kinds of other things, this worked - clean your glass surface and you will not have streaks.
@Trust_the_process678 Жыл бұрын
Thank you!!
@N.TaraQueen7 жыл бұрын
Wow, this actually helped! Thank you for providing such a detailed, resourcefully, instructional video on how to resolve this issue.
@HPSupport7 жыл бұрын
+N Morris it is really good to know that the video helped and appreciate your feedback.
@jerryhonas99214 жыл бұрын
Thank you for sharing your ideas on fixing the vertical line issue. The first step of unplugging and resetting worked perfectly. You made it an easy fix.
@HPSupport4 жыл бұрын
+Jerry Honas Glad to know that the video has helped you fix the issue.
@cathmires89909 жыл бұрын
Perfect! I was close to replacing the printhead which would have been expensive and was unaware of the scanner glass area until viewing your video. Now streaks are gone! Thank you!
@HPSupport9 жыл бұрын
Cath Mires You're most welcome!
@FBIsniper14 жыл бұрын
Ughhh... now the harrassing emails can stop. THANK YOU!
@HPSupport4 жыл бұрын
+Aundraya Dancy Welcome.
@cynthiagamage56045 жыл бұрын
This worked after a couple of tries. The only thing was I could not find out was how to get to my rollers but I cleaned everything else and that fixed it. Thank you
@HPSupport5 жыл бұрын
+Cynthia Gamage I am glad to know that the video has helped you fix the issue.
@tychong28168 жыл бұрын
Thank you, I have resolve this issue by following the steps in the video. Most importantly, you have to tally the line on the printed paper with the document feeder and keep cleaning it 4-5 times and it's done!
@HPSupport7 жыл бұрын
+TY Chong Glad to hear you were able to get things working:)
@anitaworden17793 жыл бұрын
The first step worked perfectly. I saw the lines after updating the software. Thanks.
@HPSupport3 жыл бұрын
+Anita Worden Glad to know that the video has helped you fix the issue.
@christianhume76189 жыл бұрын
EXCELLENT Tutorial!! One of the best and most detailed I've come across on the net!! Keep up the great work!!
@faLsefaLLaCy3 жыл бұрын
Took a few tries to clean the ADF feed parts, but it worked. Thank you!!
@HPSupport3 жыл бұрын
+faLsefaLLaCy Glad to know that the video has helped you fix the issue.
@shawnm39414 жыл бұрын
Found a small smudge on the glass and rubbed it off and the black line disappeared. Great video!
@HPSupport4 жыл бұрын
+Shawn McTarsney I am glad to know that the video has helped you fix the issue.
@djbgj2 жыл бұрын
Thank you, successful! For me, it was the second part that resolved the streak problem. Clear, informative and helpful video, thanks again🙂
@HPSupport2 жыл бұрын
Hi David, thanks for contacting! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
@patriciaanda79684 жыл бұрын
Wow, thank you so much. I reluctantly watched this video, sure that the problem lay within the printer somewhere inaccessible and discovered that a simple cleaning resolved my issue 100%. Who knew a drop of corrector fluid could create a continuous line on my scans and copies?
@HPSupport4 жыл бұрын
+Patricia Anda I am glad to know that the video has helped you fix the issue.
@janicegarcia21493 жыл бұрын
OMG Thank you so much!!! thought my new printer had a glitch!!! Now its fine after I followed the tutorial.
@HPSupport3 жыл бұрын
+Janice Garcia Glad to know that the video has helped you fix the issue.
@JazTrance7 жыл бұрын
After multiple tries, finally worked! May I suggest that you tell readers that using eyeglass cleaner that contains isopropyl alcohol is OK.
@HPSupport7 жыл бұрын
+ JazTrance I am so glad that the video was helpful to get the issue resolved, remember HP Support is always there to fix all your issues. You can contact HP Phone Support using this link: www.hp.com/contacthp for further assistance.
@jaynewilliams-hinterhoelze19293 жыл бұрын
Absolutely brilliant...there was a mark on the class. So simple to fix once you know ( eyeroll)....
@HPSupport3 жыл бұрын
+Jayne Williams-Hinterhoelzel Glad to know that the video has helped you fix the issue.
@Im6yrsOldBeNice2Me4 жыл бұрын
NICE!! There was in on the white strip under the scanner lid, (scanner glass strip) which is what was causing the stripes.. I didn’t need to unplug it & plug it in over & over again. I have an HP 3830
@HPSupport4 жыл бұрын
+Megan R Somarriba I am glad to know that the video has helped you fix the issue.
@schackbo2 жыл бұрын
Thanks so much - your instructions helped me resolve the problem!
@HPSupport2 жыл бұрын
+Bob Schackner Glad to know that the video has helped you fix the issue!!
@shauste10 жыл бұрын
Very informative and detailed video. I tried all of the steps demonstrated in the video without stopping in between. My scanner now scans cleanly, although I'm not sure of which step fixed it. I do know that the unplugging of the unit didn't work.
@HPSupport10 жыл бұрын
Steve Holloway Glad to be able to help!
@lAmyHotchicl3 жыл бұрын
Thanks so much this helped with my HP Officejet Pro 8615 which was showing a black line on scanned items!!! Turns out this black line was on that white stripe on the lid. After scrubbing it off gently for a few minutes my scanner can now scan without any lines!
@HPSupport3 жыл бұрын
+lAmyHotchicl Glad to know that the video has helped you fix the issue.
@frankalto37317 жыл бұрын
Thanks, worked. My problem was marks on the scanning glass. I did not have to watch the entire video. When I saw the info on this area I knew. Would watch the entire video if needed next time.
@HPSupport7 жыл бұрын
+frank alto I'm happy to hear the video helped you.
@saimsaleem83413 жыл бұрын
my sccaner was not working properly h=and giving me a hard time but after following this video step by step it works amazingly in few minutes thanks #HPSUPPORT
@HPSupport3 жыл бұрын
+saim saleem Glad to know that the video has helped you fix the issue.
@santosh228803 жыл бұрын
It works and really helpful. I was about to call a printer engineer. 👍 Thanks
@HPSupport3 жыл бұрын
+Santosh Sanas Glad to know that the video has helped you fix the issue.
@christianguidry24703 жыл бұрын
This was so helpful and fixed my vertical lines on my printer. Thank you!
@HPSupport3 жыл бұрын
+Christian Guidry Glad to know that the video has helped you fix the issue.
@stankochman25583 жыл бұрын
Cleaned per step 2 on my MFP m130fw, problem fixed. Could not even see the debris. Good, helpful video.
@HPSupport3 жыл бұрын
+Stan Kochman Glad to know that the video has helped you fix the issue.
@Riseup063966 ай бұрын
Huge help saved me a lot of time
@8t8GTA9 жыл бұрын
Thanks this was very helpful, I was almost going to throw this printer out the window. My issue was resoled with the first repair option.
@HPSupport9 жыл бұрын
Leo Latin I'm happy to be of assistance!
@judygw73 жыл бұрын
Thank you! It worked like a charm!! No more streaking on my scans!!!
@HPSupport3 жыл бұрын
+judygw7 Glad to know that the video has helped you fix the issue.
@GayDavis-v7g Жыл бұрын
This was very helpful and eliminated by problem!
@zrogon9 жыл бұрын
Very helpful, I thought my printer was defective, until I went in with a flashlight and saw the tiny speckles of glue that were deposited by the ADF-scanned paper. Thanks HP!
@HPSupport9 жыл бұрын
zrogon You're welcome!
@monawilliams48539 жыл бұрын
Thank you so much for this tutorial! I totally fixed my printer at my job thanks to you. Keep up the great work!!!
@HPSupport9 жыл бұрын
+Mona Williams You are very welcome! You keep up the good work too, being the office fix-it lady!
@pedsrads6 жыл бұрын
Would you be able to clarify how to load paper and print a test copy?
@HPSupport6 жыл бұрын
+pedsrads Please refer this document to know about loading papers: bitly.com/2NkcJel and to know about printing test page, please follow the guidelines in this document: bitly.com/2BLZzpl
@nfgojags15 жыл бұрын
Can you clarify how to turn the printer on?
@bjsingerboocher6 жыл бұрын
Thank you SO MUCH for helping me , help myself. Copies, clear now and machine clean. Sweet
@HPSupport6 жыл бұрын
+Barbara Singer-Boocher I am glad to know that the video has helped you fix the issue.
@jennifergoode22104 жыл бұрын
This video was very helpful! I had no idea that fixing this issue would be so simple. Step 2 fixed my problem.
@HPSupport4 жыл бұрын
+Jennifer Goode I am glad to know that the video has helped you fix the issue.
@karenshira2 жыл бұрын
Thanks. Cleaning instructions worked!
@HPSupport2 жыл бұрын
+karenshira Glad to know that the video has helped you fix the issue!!
@irenamakarushka15603 жыл бұрын
Excellent, clear and very helpful. Solved the problem.
@HPSupport3 жыл бұрын
+Irena Makarushka Glad to know that the video has helped you fix the issue.
@JenniferGilmore-xz2lk8 ай бұрын
Thank you! Fixed the black streak on round 2!
@littlegabrielito1134 Жыл бұрын
Question! Can I convert this printer in DTF printer.??? Thank you
@HPSupport Жыл бұрын
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know whether you can convert this printer in DTF printer. I will do my best to assist you. Nope. You can not convert this printer in DTF printer. Binu_HP Social Media Tech Support
@gretafarina71963 жыл бұрын
Thank you so very much for this tutorial! I am so grateful.
@HPSupport3 жыл бұрын
+Greta Farina Glad to know that the video has helped you fix the issue.
@joyrosales2323 Жыл бұрын
Very helpful. Thanks.
@christinar.13826 жыл бұрын
This was SO HELPFUL and solved all streaking issues I had. Thank you very much.
@HPSupport6 жыл бұрын
+Christina Richter I am glad to know that the video has helped you fix the issue.
@runescapefan123452252 жыл бұрын
Thank you so much! This fixed my scanning issues!
@HPSupport2 жыл бұрын
+Andrew Tamez Glad to know that the video has helped you fix the issue!!
@NigelKaz8 жыл бұрын
I bought an OfficeJet Pro 8600 brand new and brought it home. The feature I bought it for was the ADF and duplexing. The printer's ADF, out of the box, would feed the documents unevenly, causing all scans to be crooked. I brought it back to the store and exchanged it for another new OfficeJet Pro 8600. It had the exact same problem. I contacted HP Tech Support IMMEDIATELY and did not get any helpful response. The scanner/printer has been babied for three years. It has always been kept clean and well cared for. Two months ago the duplexing (two-sided scanning) feature stopped working; it would jam the scanned document every time. Now the ADF does not work at all. Every document I try to scan is mangled. The problem is the same problem I complained about when I bought the scanner: the documents are fed unevenly - but now the problem has gotten worse so that the documents get jammed and mangled. HP should have issued a recall on the OfficeJet Pro, it is a terrible machine and never has performed properly. I will never buy another HP product. It's too bad, my 1990's era LaserJet still works like a champ. Carly Fiorina destroyed this company.
@luciahasbun15179 жыл бұрын
Awesome video. Worked like a charm. Thanks so much!!!!
@HPSupport9 жыл бұрын
Lucia Hasbun I'm happy to be of assistance!
@laurettecastellano28303 жыл бұрын
I have a deskjet 3720 it is impossible to get in the area to clean it. Any suggestions ?
@HPSupport3 жыл бұрын
+Laurette Castellano Please refer to the instructions under this document to fix this issue: bit.ly/2yIp1FB
@S.MasoudMortazavi Жыл бұрын
This was helpful, fixed my issue. Thank you
@HPSupport Жыл бұрын
Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
@ncrum195210 жыл бұрын
What cleaner do you recommend? Windex contains what you say not to use and my eye glass cleaner does as well...
@HPSupport10 жыл бұрын
Niles Crum A clean lint-free cloth and for dirt or haze that is not easily removed distilled water.
@amandaw72304 жыл бұрын
This video helped a lot! Even though it's 2020, it still served its purpose. Thanks!
@HPSupport4 жыл бұрын
+Amanda W I am glad to know that the video has helped you fix the issue.
@Tipu8303 жыл бұрын
Thanks a lot my issue has been resolved on the second step🙏🙏🙏
@HPSupport3 жыл бұрын
+Tipu Sultan Glad to know that the video has helped you fix the issue.
@AnnetteSeletzky3 жыл бұрын
Whew! My problem is over. Thank you : )
@HPSupport3 жыл бұрын
+Annette Seletzky Glad to know that the video has helped you fix the issue.
@aniqtanwir38372 жыл бұрын
Anazing! Thanks for the tip, did exactly what you showed and cleaned off streaks in my copy assembly
@HPSupport2 жыл бұрын
Hi Aniq, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
@ggreenil2176 жыл бұрын
Excellent! The video resolved my problem, dirty rollers was my problem.
@HPSupport6 жыл бұрын
+Gregory Green I am glad to know that the video has helped you fix the issue.
@bethhito84866 жыл бұрын
The first problem solving procedure worked.Thanks
@HPSupport6 жыл бұрын
+Beth Hito I am glad to know that the video has helped you fix the issue.
@robinkrieger80032 жыл бұрын
This was great thanks!
@HPSupport2 жыл бұрын
+robin krieger Glad to know that the video was so useful to you!!
@juliusortiz68042 жыл бұрын
The printer shown in this video is the Officejet Pro 8600
@raymondclarke58195 жыл бұрын
Thanks! Restart worked a charm!
@HPSupport5 жыл бұрын
+Raymond Clarke I am glad to know that the video has helped you fix the issue.
@supergult4 жыл бұрын
This was extremely helpful. Thank you.
@HPSupport4 жыл бұрын
+Harsha Marti Glad to know that the video has helped you fix the issue.
@josephstreff25717 жыл бұрын
Great tutorial! I wouldn’t have thought to reset the copier as a first step, but that’s all it took!
@HPSupport7 жыл бұрын
+Joseph Streff I am glad to know that the video was useful to you.
@johnfemiano92862 жыл бұрын
WORKED! Thank you!
@HPSupport2 жыл бұрын
+John Femiano Glad to know that the video has helped you fix the issue!!
@tommyharris58173 жыл бұрын
Does this work with Epson ET-4750?
@HPSupport3 жыл бұрын
+Tommy Harris The steps mentioned under the video are tested on HP printers. We would not be able to comment whether it will work on other brands.
@Gr0wnfolkbizzness3 жыл бұрын
Thank you so much this really helped my printer its working excellent now😀😀
@HPSupport3 жыл бұрын
+Tonya Pettaway Glad to know that the video has helped you fix the issue.
@ChrisACiufo10 жыл бұрын
RE: Scan & copy lines on newer HP printer/scanner...I suspected the problem was dirt/smudge on the smaller class (ADF) window but I tried cleaning it repeatedly to no avail. Used Q tip on rollers, pad, guides and wiped the glass several times carefully with microfiber. Even used computer compressed air. Turned out there was a tiny black ink smudge--only visible at an angle with flashlight. Damp cloth on the EXACT SPOT removed it. Suspect it was caused by scanning a doc with still-tacky black gel ink. Note to self: docs must be thoroughly dry before scanning!
@gatanne4289 жыл бұрын
SOO helpful! I'm through reading stuff; after this, I will start with fix-it tutorials like this one.
@HPSupport9 жыл бұрын
+Georgia Thomas That's outstanding! If you need more assistance than the steps in a tutorial , please reach out and I'll do my best to help you.
@silenthunterpty9 жыл бұрын
Thanks for your review on the HP scanner. I do not have streaks but I do have a dark area on the scanned copy . I have tried cleaning and did all your suggestions. Could you you please give me another idea on how to fix this problem. Very annoying as I am scanning important documents and not very acceptable.
@HPSupport9 жыл бұрын
+silenthunterpty I recommend following any remaining steps in this resource on HP Officejet Pro 8600 e-All-in-One and Photosmart 7520 e-All-in-One Printer Series - Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans. This resource can be found by Google searching "c02881567". If the issue continues, please contact our technical support by going to Google search and enter 'contact HP worldwide'. Your first option should be the site for contacting HP, when you click on it you will be prompted to choose your country/region.
@jimmytsgoh3 жыл бұрын
Thank you. Very helpful and solved my problem.
@HPSupport3 жыл бұрын
+Glad to know that the video has helped you fix the issue.
@itssindy54275 жыл бұрын
Does anyone know if you can still print out stuff with lined paper ?
@HPSupport2 жыл бұрын
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a scanning issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3sC1y7h Binu - Social Media Tech Support
@tonytric6663 жыл бұрын
Thanks, this worked great!
@HPSupport3 жыл бұрын
+Tony Tric Glad to know that the video has helped you fix the issue.
@rajamohdrafy7 жыл бұрын
Hi Hp, how abt if i have horizontal streaks in my black printouts only on my deskjet 4675?
@barbararozen639910 жыл бұрын
Thanks for the easy to follow instructions! The problem is fixed.
@HPSupport10 жыл бұрын
Barbara R. Glad we could help!
@iochoa20113 жыл бұрын
Thank you! That fixed my problem! Easy Peezy!
@HPSupport3 жыл бұрын
+Isabel Ochoa Glad to know that the video has helped you fix the issue.
@billbrinkerhoff23135 жыл бұрын
great video. this solved issues I have had on and off for years with the 8600
@HPSupport5 жыл бұрын
+Bill Brinkerhoff I am glad to know that the video has helped you fix the issue.
@truth63838 жыл бұрын
my hp deskjet f4235 scans show up as just blackness in my computer, help?
@rodrbz2 жыл бұрын
Got a problem but is not vertical black lines, instead, is a vertical white column (like 1inch) , top to botton. Any advice?
@rodrbz2 жыл бұрын
This issue is in copy and scanner, in adf and direct on glass.
@HPSupport2 жыл бұрын
Hi Rodrigo, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with scanning and copying. I will do my best to assist you. - May I know the model number of your printer? - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?) - If connected to computer, may I know the operating system installed on it? Please let us know. Binu - Social Media Tech Support
@rodrbz2 жыл бұрын
@@HPSupport Thanks for helping. It's a officejet 4657, connected by wireless on Android and Windows 10.
@HPSupport2 жыл бұрын
Thanks for the reply. Please download and run HP print and scan doctor from here to fix the issue: bit.ly/3sb1zNP Binu - Social Media Tech Support
@mohammadshahbazshahid43015 жыл бұрын
I have HP2135 printer,vertical lines come appear while scanning and xerox .Can this video or Method solve hp2135 all in one printer probleam?
@HPSupport5 жыл бұрын
+SSSAAB Tech tv thanks for reaching out! I understand that you are experiencing an issue with the quality of scanning and copying on your printer. I'll do my best to assist you. Please perform the steps mentioned under these documents to fix this issue: Improving Scan Quality: bitly.com/35dR5Su and Resolving Copy Problems: bitly.com/2pOKv4w Let us know how it goes.