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In this episode, Sara, Astrohaus' customer success manager discusses how to update your firmware.
The purpose of these over the air updates is to enhance device capabilities and fix any bugs for a smoother user experience. We generally roll out a new firmware update every couple of months to constantly improve the Traveler and Freewrite experience even after the products have launched.
TIMESTAMPS:
00:00 Intro
00:16 Purpose of firmware updates
00:41 Step 1: Log into Postbox
01:05 Step 2: Traveler checks for updates
01:44 Step 3: Plug in your Traveler
02:00 Step 4: Hold the power button for 5 seconds
02:42 Check your firmware version (press new wifi)
02:59 Next steps
03:32 Enter our "Into Focus" writing contest (prize has since increased!)