How to use Crash Detection on iPhone and Apple Watch | Apple Support

[@misha1151]

A few days ago I was in a car crash that nearly killed me, but I survived with minor bruises and stuff. Will spend a month at home recovering. I own an Apple Watch SE and iPhone 14 pro max. Both detected an accident. Watch started calling emergency services while I was out and people were dragging me out of my wrecked car. I didn’t respond to the call, just heard someone speaking on my wrist. Then they recalled and I answered on my phone confirming that I needed help. My iPhone has sent emergency messages to my contacts and they arrived at the place. Thank you Apple❤

[@wissy006]

I have my language set to another one which is not the primary on my country. Do you know if it would call the emergency services I have selected in my region?

[@birdo6504]

@@wissy006whatever language or whatnot u have, it will always call services closest to you!

[@nikitaglekov5617]

@@wissy006have you figured it out?

[@OnSceneFirstwithTracyEldridge]

I was in an accident last week, and it worked as it should have.

[@MattyB_84]

Great feature, I didn’t know this feature existed until I was in a severe car accident a few hours ago. Automatically called 911 because my phone went flying. We were all ok, no injuries.

[@imcattonicetomeetya]

Glad ur ok

[@gerryguillen8305]

Same with me when I got into a car accident earlier today

[@MattyB_84]

@@gerryguillen8305 hope you and your family are ok!

[@essacricketuae]

My bicycle slipped badly and this feature got activated. I was so impressed....really an amazing feature

[@selw0nk]

I got into a side-impact crash today and now I'm thinking of getting an iPhone. I had to dial 911 manually on my Galaxy S22 Ultra. This could have came in handy.

[@juanzarate4862]

You do know that the Samsung Galaxy phones have the option to automatically dial 911 when sliding the phone icon right and tapping emergency calls, right? You don't have to manually dial anything.

[@little_lord_fuckleroy]

@@juanzarate4862 thats still more work

[@chillies4156]

@@juanzarate4862that is still kinda manual.

[@tonyk8163]

Or he can get a iPhone and not have to do any of that you know where you at? Juan? This Apple page… we would love to welcome another iPhone brother or sister ❤

[@TheCerealMan]

Fun Fact: Crash detection went off when people were on rollercoasters

[@C0astinG4mer]

It still does

[@becreativewitharisha]

😮😢 No I want this phone.

[@jennymaldonado1864]

@@C0astinG4meryes

[@jennymaldonado1864]

😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂

[@thatguyhaha]

Yeah, I have the iPhone 12 Pro Max

[@santriceherndon2583]

4/28/24 @ 2:58 am is when I found out about this feature. I was in a pretty bad accident and couldn’t move or barely speak. So thankful for this feature

[@bsharavibezz]

To be honest, 1:38 when Siri can contact the emergency services, it would be much helpful when we are out, cause we can’t contact the emergency services. But how did apple do that? I’m like so surprised.

[@sherrieginger9633]

This saved my dad… as he was in a crush and alerted me and my siblings! However the location on the iPhones needs to be improved

[@ziongiahn]

As a NYC first responder, Ive responded to multiple instances like these and it the most annoying and frustrating thing to locate a crash like this. We can almost never find it, without a call back or someone else calling as well.

[@seansull]

Really? What was it like?

[@Funnygyal666]

I fell down a hill and this feature popped up and I busted out laughing 😂

[@Bearz314]

So well thought out! Thank you. It’s certainly a feature we hope to never ever need, but it’s there if we do.

[@Loveline-TV]

 I think having the dynamic island to disappear while playing games or watching movies will be so cool. So, please put the Face ID system and the front facing camera under the display, so that this can be possible.

[@rmrglobalproductionsinc9554]

Having several Associates in the Office that ride their Motorcycles daily This is Amazing to have

[@Moetheboi2024]

So now we have five ways to automatically call 911, fall/crash detection on Apple Watch, crash detection on iPhone, hold to call on iPhone/Apple Watch, and 5 click on iPhone.

[@taraking6472]

I was in an accident yesterday and neither my phone or watch detected it. What is the reason some accidents cannot be detected?

[@applesupport]

Thanks for your question! See apple.co/49dWycb for more information on Crash Detection. If you have further questions, please reach out to us using apple.co/GetSupport.

[@bhuplaysguitar]

that's truely an amazing an life-saving feature!

[@mrsmilebeast6904]

Great!!! Once I was in a rear end car crash and it freaked me out. Thanks. Hope I’ll never have to use this!

[@pAlmen0_o]

so on my 11 pro max i dont have this ?

[@applesupport]

Hey there. Find out more on Crash Detection including the device requirements here: apple.co/3tTJgCf Still have questions? Connect with us here: apple.co/GetSupport

[@mikkelank]

Do it work on a Apple Watch SE

[@Tristan]

I’m just curious why it isn’t available on at least the iPhone 13 given how it’s essentially identical to the iPhone 14…?

[@SquibToast]

The fact it even required the new apple watches implies it needed a specific hardware update to do this. The iPhone 13 and 14 look the same but there are differences, everyone just pays attention to the camera

[@ilyachap]

Because 13s don’t have the same sensors, duh

[@ilovecatsandalsorabbits]

Money, thats why

[@jayden.thompson]

The new devices include new gyroscopes and accelerometers. The ones in the older models don’t have the range of force measurement to accurately detect a car crash.

[@colin9139]

They changed the sensors and gyroscope to measure certain amounts of force and trained it of when it may be a severe crash

[@john69694444]

Does this work on race cars if you wrecked

[@dev.ahammad]

Every lives are important for Apple ❤

[@Team3X-432]

Does emergency SOS via satellite automatically play if you’re in a car crash and there’s no Wi-Fi or cellular data

[@Mr.C0ffee]

What happens if the watch/phone breaks?

[@rxgtv]

Is this enabled for people 65 and up, like the Apple Watch's Fall Detection?

[@applesupport]

Great question, and one we’d like to help answer. Crash Detection is enabled by default for everyone using the following devices: iPhone 14 and iPhone 14 Pro with iOS 16.1 Apple Watch Series 8 Apple Watch SE (2nd generation) Apple Watch Ultra with watchOS 9.1 You can turn the feature off in Settings > Emergency SOS. Here’s a link with more details about Crash Detection: s.apple.com/DH2W7d7vN3

[@kebayoranproductions6468]

Countries Available?

[@applesupport]

Hi there. That’s a great question. We can help! Crash Detection isn’t limited to specific countries. You can learn more about its features here: s.apple.com/DH2W7d7vN3 Feel free to contact us directly if you have any other questions or concerns. You can reach us here: apple.co/GetSupport Enjoy your day!

[@shariman5651]

Apple thanks u saved my life

[@Nick_Harrell80]

Can’t wait to test it out!

[@Vevuu-o4h]

do you have to have both iphone 14 AND the compatible apple watch? or does it work if you have just the watch 8/iphone 14

[@moodrevolver]

So the microphone is always listening?

[@badrabdelraouf]

Does this work with an IPhone 14 pro max?

[@applesupport]

We’re here to help. When you have a free moment, please check out the steps in the link below to learn more about how Crash Detection works on your iPhone 14 Pro Max. s.apple.com/DH2W7d7vN3 If you still have questions and need additional support, click the link here: apple.co/GetSupport

[@badrabdelraouf]

👍🏻

[@chandlerasuncion4170]

Thank you for making our life more sostenible! Such a great idea❣

[@SimplyDogsYT]

Technology is getting better and better everyday

[@AppleFan-md9sp]

If I have a new iPhone but old Apple Watch, will crash detection work?

[@applesupport]

Hi there! We want to help. Crash Detection will work on iPhone 14 and iPhone 14 Pro models. You don’t need to have both a compatible iPhone 14 model and compatible Apple Watch for Crash Detection to work. Check out more information here: s.apple.com/DH2W7d7vN3 If you need more help, please reach out to us here: apple.co/GetSupport

[@AppleFan-md9sp]

@@applesupport, thank you for reply! If I have an iPhone 14 Pro Max and wearing old Apple Watch, I will see crash alert on an iPhone or on Apple Watch? And also, I hope nobody will ever have to use this feature.

[@TheVellfireEditz]

@@AppleFan-md9sp *I think your phone will call the emergency services because the new phones can detect a car crash and it’s not needed to transfer the call to the watch, especially when the phone has louder speakers, and better microphone. So simple put. Your phone will detect the crash and call emergency services. Have a great day!*

[@DannyW]

What if a man is hitter by a car, will it be triggered?

[@BrianWalkingAroundTheStudio]

Do You Have To Manually Turn It On On iPhone 7 or is it not available at all for iPhone 7?

[@krishna2555]

Saved my friend’s life ❤

[@extensysl3977]

Saved my moms life ❤

[@daniyalkhizar]

This is a great feature!! I wish my phone had this

[@ilovecatsandalsorabbits]

The Google Pixel line have this feature for years

[@Wintersworks]

yeah, well it wont.

[@Dont-Refer-to-me]

@@ilovecatsandalsorabbits it doesnt matter who did it first. it's who did it best. and that point goes to Apple.

[@Anyaaa165]

Can you put it on iPads please I’m the only one in my family that has a apple product

[@ChrisWorld-g7o]

guys, does it work on bumper cars?

[@ankitgelra]

Will it detect bike accident

[@applesupport]

Hi there. Crash detection is designed to detect severe car and passenger vehicle crashes only. You can learn more in this article: s.apple.com/DH2W7d7vN3 If you have further questions, you can reach us here: apple.co/GetSupport

[@EthanTodd-cd8sb]

apple, amazing! its so cool that siri can tell them! getting series 8

[@HRCYF]

Why 0:31 no iPhone 14 Pro Max? iPhone 14 Pro Max whether to support Crash Detection?

[@JTech22]

The iPhone 14 Pro Max supports Crash Detection.

[@knobwantslob]

Great feature, but wish it was on earlier models

[@pecoliky8793]

they could add it, but im afraid the current tech in those phones is inaccurate enough to trigger false alarms too often

[@scrfan-canterburyfan-croydon]

Does it work if I don’t have a compatible iPhone but I have a compatible Apple Watch?

[@himynameisryan]

I sure hope I never have to use this, but it's great to have

[@Anonymous-ji4sb]

I was involved in a major head on collision 2 weeks ago. This feature didn’t work. I have an iPhone 14 Pro. I’m very disappointed.

[@kodywilcox]

My 15 Pro Max called when I was in a wreck 2 weeks ago. My phone wedged itself in-between two panels on the right side of my dash. Called 911 and alerted my family of where I was. So crazy how advanced technology and software is today!

[@gamertcell8425]

Weirdly effective

[@CamLeighGamer]

I love how the bots tell 911 that the owner is in a crash and didn’t respond.

[@GadgetsArise]

Seems like a pretty interesting feature!

[@richardlee2121]

Great feature. But how about the deaf?

[@applesupport]

Hey there. We’re always excited when new features are announced and we understand wanting to take advantage of them. We’d like to help. For this, we’d recommend reaching out to our accessibility support to look into options: s.apple.com/dE4c6U2i8Y If you determine that this feature doesn’t address your needs, you can also leave feedback about that here: apple.co/Feedback

[@sidharthande9786]

Does this feature work in other countries or it only works in United states

[@applesupport]

This should work in other countries as well . For more info go here: s.apple.com/DH2W7d7vN3

[@mhughes1160]

How does it know the difference between a crash and just being dropped ?

[@applesupport]

Hi there, we want to help with your question. Sensors and microphones on your device can be used to detect possible car crashes. If you’d like, you can read more under the “Crash Detection and privacy” section here: s.apple.com/DH2W7d7vN3 If you have more questions, please reach out to us here: apple.co/GetSupport

[@KamberBCT]

Will this feature work if riding a motorcycle? If not I think this would be a great implementation as those involved in a motorcycle accident would benefit from ever additional second sooner that emergency services can arrive.

[@applesupport]

Thanks for reaching out. We’re happy to offer some guidance. The Crash Detection feature is specifically designed to detect severe car crashes-such as front-impact, side-impact, and rear-end collisions, and rollovers-involving sedans, minivans, SUVs, pickup trucks, and other passenger cars. You can find more info on the Crash Detection feature here: s.apple.com/DH2a7p4An7 If you’d specifically like to see motorcycle support added to the feature, you can submit that suggestion to Apple here: s.apple.com/dE4O8p1G1B If you need further assistance with Crash Detection or any other features on your iPhone or Apple Watch, you can contact Apple Support here: apple.co/GetSupport

[@VelocityWinner]

I would’ve been notified by Apple iOS iPad. Does any detection work with the iOS? I can easily talk to the support-Siri about what it’s causes to the feature. If this helps, I’ll be luckily giving you stars Everyone thought I was hurt. I was fine when I cried. Thanks for helping! This video gave me vibes❤

[@eliasbonnesen2618]

what m if i accidentally press call sos when i dropped it downstairs and was playing car crash sounds and blowing in to the barometer at the same time

[@llxlliexfairy]

Also, a siren will sound 3 times will sound when you’re in a crash.

[@CaptainCJ97]

Glad this is a thing but I feel this should've been a long time ago

[@TNTkeynine]

Love this feature, tho it keeps going off on rollercoasters and overwhelming nearby 911 dispatchers.

[@GamingWeekends1]

Just a question, does it work if I’m a passenger in a vehicle and is it going to work on public buses?

[@applesupport]

Hi there, we’d be happy to assist. We have some helpful info on the Crash Detection feature here: s.apple.com/DH2W7d7vN3 On there it’ll help to note, “Crash Detection is designed to detect severe car crashes-such as front-impact, side-impact, and rear-end collisions, and rollovers-involving sedans, minivans, SUVs, pickup trucks, and other passenger cars.” If you happen to need additional help, please feel free to reach out to us here: apple.co/GetSupport

[@andrea_dev]

What's the language of the call if we change country for a vacation? Does it adapt to the new country?

[@applesupport]

Thank you for reaching out. You have come to the right place for assistance. Changing the region is separate from changing the language on your phone. Unless you change the language, it will remain the same. Now, if you get a phone call, the language would be whatever the person calling is speaking.

[@andrea_dev]

@@applesupport I'm taking about the recorded message, will it be always the same or does it change based on the current country even if i didn't change the language ?

[@voltreaperz4065]

Very great, but what about the iPhone 14 Pro Max? It was not included in the video.

[@applesupport]

We can help with this. We can assure you Crash Detection is included in both Pro models. Check out the article on the feature here: s.apple.com/DH2W7d7vN3 If you have further Crash Detection questions, please reach out here: apple.co/GetSupport

[@ameerali.ouarda]

I’m gonna test this

[@EdwardAndrewOliver]

epic for iphone 14 pro but what about se 1st gen

[@NotAJosh]

Was in a wreck a year ago, flung me around 360 couldn’t find my phone but it called emergency services and text the location to my emergency contacts..

[@MsQon]

This stuf works .. before week i have car crash .. and i cant respond.. save my life

[@davoomg]

2:01 red dot on the dynamic island

[@Icantfindabetterhandle]

Can you own an Apple watch without an iPhone and still be able to properly use the apple watch?

[@applesupport]

Hey there. Check out our resource on setting up Apple Watch to find out what all is required here: apple.co/42jMlII Still have questions? Connect with us here: apple.co/GetSupport

[@robertomuniz4175]

the new iPhone notch, I love it!!!

[@Marwan_W_Elzeiny]

When there is no connection with cellar data and wifi can crash detection calls using the new satellite connection or call emergency sos by using esim

[@applesupport]

We’re happy to get you pointed in the right direction. The eSIM allows you to have cellular data, and emergency calls use a cellular connection or Wi-Fi Calling with an Internet connection from your Apple Watch or iPhone. For more Information, click here: s.apple.com/dH5b3d5H0c If you have further questions, contact Apple Support here: apple.co/GetSupport

[@Marwan_W_Elzeiny]

@@applesupport Thank You So Much For Your Response 👍 Your the best apple

[@BobDaPearson]

Imagine having crash detection enabled on Ryanair

[@kirstentundrastar9477]

Please put this on iphone 11 on a newer ios

[@crunch3664]

old siri voice???

[@engunna2004]

this can save a man life

[@thegamingchannel1005]

well what happens if you are skateboarding and you crash or fall?? will this thing get triggered?

[@noxious_nights]

Most likely not, unless you were going absurdly fast and ran into a brick wall. Skateboards typically cannot safely go at a speed that would produce high enough G-force to be recognized as a crash.

[@ajgyt3347]

Will it still work on an Apple Watch series 8 if I have an iPhone 13?

[@applesupport]

No, per the requirements: “Crash Detection works on these iPhone and Apple Watch models: iPhone 14 and iPhone 14 Pro models with the latest version of iOS” Contact us if you still have questions: apple.co/GetSupport Thanks.

[@ajgyt3347]

@@applesupport I looked on the apple website and it says the series 8 can do crash detection without an iphone at all, so surely crash detection will work on the series 8 if its paired with an iPhone 13? Or does it have to be initially paired with an iphone 14 for crash detection to work?

[@naveenvanam8506]

Good feature

[@javedsheikh8671]

Does it work motor bike crash

[@blueeple]

The fact its not on older iphones

[@dynaren3532]

iPhone 14 Pro countdown 10 Loud noise 😫 1:07

[@luigihatesyou4217]

Thanks I am going out to try it

[@ainsworth080]

If I come off my motor bike will this work

[@applesupport]

Hey there. Happy to help. It most likely would activate if you had an accident, as it is “designed to detect severe car crashes-such as front-impact, side-impact, and rear-end collisions, and rollovers-involving sedans, minivans, SUVs, pickup trucks, and other passenger cars.” It does however mention that Crash Detection cannot detect all crashes. More details can be found here: s.apple.com/DH2W7d7vN3 If you have additional questions, reach out at this link: apple.co/GetSupport

[@add-handle-here]

What is the background song?

[@IvennHu]

Will this work on motorcycle riders ?

[@applesupport]

We can provide some insight on using Crash Detection. This feature cannot detect all car crashes. Crash Detection is designed to detect severe car crashes-such as front-impact, side-impact, and rear-end collisions, and rollovers-involving sedans, minivans, SUVs, pickup trucks, and other passenger cars. You can read more about this feature and how it works in the link here: s.apple.com/DH2W7d7vN3 For further assistance, please reach out to our support using the following link: apple.co/GetSupport

[@FrenchFriesrGood]

0:10 did the audio just get louder for a second

[@properlylino]

yea it did

[@Cad4702]

This really helps, thanks!

[@tommy_playzrbx]

It's not available on 14 plus+ ?😢😢

[@applesupport]

Hey there. Thanks for reaching out. This feature is available on all iPhone 14 models. You can learn more here: s.apple.com/DH9W8T6vu3 If you have any additional questions you can reach out for support here: apple.co/GetSupport

[@DesertRailProductions]

I love samsung and apple equally (samsung a little more), but this is great safety tech. Maybe samsung should take notes and hop on the safety train.

[@7amid-]

pls apple active this feature in middle east countries

[@lionm4554]

can crash detection call 112 instead of 911

[@applesupport]

We’d be happy to clear things up. Emergency service calls in some countries or regions might require a manual input, such as “Press 1 for….“ Crash Detection cannot automatically select the menu option to complete emergency service notification, but your emergency contacts are still notified. If you haven questions, please contact Apple Support here: s.apple.com/d2s4g839s5

[@ucant-i6113]

I actually like small things like the phones and Apple Watch I have

[@kumarashwajeetgovinda2503]

Hello Sir I have upgraded my I phone 12 from IOS 15 to IOS 16 but afterwards unable to activate esim from Airtel the same thing happing in mine new I phone 14 please guide me whether it is I Phone issue of Airtel issue thank you

[@applesupport]

We’d be happy to guide you on activation of your new iPhone. Airtel is a supported eSIM carrier in India as shown here: s.apple.com/dE4c7T3R9Y Depending on the error or screen hat shows on your iPhone, you can perform a number of steps to complete activation. To get started, work through the guidance in the following link by starting with a simple restart: s.apple.com/dE3h2T0M4t For further assistance, please reach out to our support using the following link: apple.co/GetSupport

[@ModisticCoder]

Just wondering, what if you drop your iPhone/Apple Watch but it thinks that you crashed?

[@applesupport]

Great question! Per our post, if you have a compatible mode, and it’s also unresponsive after detecting a crash, it may use this feature as a drop could have a similar affect. Keep in mind that the ‘unresponsive’ part is key, so if you pick it up after it’s dropped, you’re good to go. If you wish to turn Crash Detection off, the steps for this can be found near the bottom of the first link in our post: s.apple.com/DH2a7p4An7 If you need more help, just reach out again using our main support website, and we’ll be ready to lend another hand: apple.co/GetSupport Take care!

[@Ffortnitedude]

Thx for helping witch my iPhone 14 pro and Apple Watch ultra 🍎

[@timvanbergen1]

But I already have something like that on my Apple Watch SE

[@Atlasik]

yes, but this is extended to also reliably detect specifically car crashes using it’s new up-to 256g accelerometer with higher dynamic range

[@Arav_Prasad]

Siri says this… Siri is getting in everything

[@FakeExotic]

How do you activate it?

[@applesupport]

We assure you we can provide some information on this. If you visit the following link s.apple.com/DH2O5Z2xK9 and scroll down to ‘Crash Detection calls for help when you can’t.’ it talks about about how the device recognizes a severe car crash. It detects sudden speed shifts, cabin pressure changes, abrupt changes in direction, sound levels, etc. That’s how the feature is activated when in a severe crash. If you have any questions, reach out here apple.co/GetSupport

[@deepfriedtacos]

It's on by default

[@vikassketchartist]

please fix this issue IOS 16 update after unable to download and update AppStore and battery drain 4% in 2 mint fixed issue. Urgent priority basic

[@user9b2]

I would like a comparison with android crash detection please.