How to use Dual SIM on your iPhone | Apple Support

[@samgreasley]

Be great if you could set up a time/date schedule of when a sim/line opens and closes….for example business line 7am till 7pm.

[@vashonm]

What for lol when you make call you can choose a line

[@AR-gn4xh]

@@vashonm More so for receiving calls if you're using a personal phone with a business line on the esim. Being able to set a schedule would be really convenient.

[@konstasalminen1516]

I think you can with "shortcuts"

[@mhess427]

I just got an iPhone for work and I also have a Samsung for personal use but it looks like I can port my personal number over to the work phone and use it for both. This could be really helpful

[@_adonisk]

There should be an option where I get to choose which line to call from whenever I attempt to start a new call, whether from my contacts or anywhere else.

[@antoniomisquez]

There is, you click which number to call from

[@SurendraSingh-fh3vh]

They will charge price to provide this feature in 2030.

[@Hsftlabb]

Will you see or hear messages from others account apps? If my primary is personal, but I need to see what’s going on with my work SIM card

[@xXCannYXx]

Can i say that my primary sim ist for calls etc and my secondary just for network cause my other sim has More traffic

[@jackieemcee1892]

if we just insert 1 sim card, will it still show the no service signal of the 2nd sim on the top right?

[@SmartCommunitiesLLC]

until you add separate do not disturb controls having work & personal on same device is not a good idea.

[@DarkTropicalSoul]

Does anyone knows if the two lines can be from different carriers? And can they both have data connection? (Separate ones)

[@applesupport]

Thanks for reaching out. You can use two different carriers if your iPhone is carrier unlocked. You can setup data switching according to your needs. Learn more about Dual SIM with eSIM here: s.apple.com/dE4b0u4A8v For further assistance, reach out to our advisors here: apple.co/GetSupport

[@lesliebreaux5790]

For almost three years, I've used two lines: AT&T and T-Mobile. Both have data connections. This provides me greater assurance of a good connection as I frequently travel (stateside). I can also use SpeedTest to determine data speed of each carrier. Choosing and switching numbers is very quick and easy. Same with voicemail setup and utilization. I started w/iPhone 12PM. I currently have the 14 PM. I hope that helps 🌎

[@mokaLARE]

I used dual sim before (on iPhone 13 Pro Max). It was at a time I needed two sims. It was easy to use.

[@jerrymartinelli5213]

Why did you need two?

[@sabni8668]

@@jerrymartinelli5213 usually a personal line and a work line

[@ZoeSeymore]

when you buy an eSIM in another country does it come with a phone number?

[@applesupport]

Great question! We are happy to help. Depending on carrier, eSIM may or may not have a phone number associated with them. We suggest checking with the carrier being purchased from. DM with other questions. If you have further questions, please reach out to our support using the following link: apple.co/GetSupport

[@maf3695]

Yes but can I use an international sim when I travel outside the USA?

[@PVflying]

This video doesn’t really help, as the video starts from the point where there are already two sims setup on the iPhone. I’m trying to find out how to do this, which is what this video promised but does not deliver. I have two SIM cards and only one sim slot on the phone, so how do I get them both to work?

[@applesupport]

Thank you for reaching out. While your device may support duel SIM depending on the Model it may have one physical SIM and eSIM. More details regarding eSIM and how to set it up can be found here: s.apple.com/dH8O4u6A2g If you are still having issues, reach out to us directly by going to apple.co/GetSupport

[@marrapian]

Is there an option to choose which sim u use before calling?

[@applesupport]

Yep! Have a look at the steps here: s.apple.com/dE0B2J7R9i Check the section for “Switch phone numbers for a call.” Get in touch with us if you need help: apple.co/GetSupport

[@MakGuyver]

I just got an iPhone 14. Can I use two phone numbers, one from t-Mobile and the other from Verizon?

[@applesupport]

Thanks for reaching out about Dual SIM on your iPhone. We do have an article that covers if this happens to not be working. See s.apple.com/dE4h7u4d9L For additional assistance, please reach out to us using this link: apple.co/GetSupport

[@gfawhiterose8838]

I would love to see a video from the moment on how you get and actually get an esim from another country example Spain… don’t show a list of providers…. Actually do the full exercise on getting a travel esim.

[@richarddamacela]

To Apple support: Will both lines be cable of doing iMessage? And will they show up to their respective lines?

[@applesupport]

Great question! We can help. When writing a new message, you can select which number to send from. If you have any further questions, contact us here: apple.co/GetSupport Take care.

[@Nikos10]

How can I see, which SMS are addressed to sim 1 and which to sim 2, when they originate from the same sender, and are pinned on the top?

[@aiqxiiaa]

This is so much easier due to not having to buy a business and a personal phone.

[@kbdab]

Can I mix providers on iphone 15 pro? I have Tmobile and my workline is AT&T.

[@ericspicher5595]

Great video. I didnt even know this was possible. My wife an I own our own business and work together. Can we both have the same business line sim card in each of our phones?

[@applesupport]

Thank you. The videos can be a such a good resource. We’re happy to point you in the right direction. As for the two iPhones having the same business number as the second line, you may want to start with your carrier to see if this is something they support. You may also want to reach out to Apple at Work to see what business options would be available for you. Just go to s.apple.com/dE0c4T3R0X Check out this link for more information about using Dual SIM and eSIM: s.apple.com/dE4b0u4A8v Need more help? Reach out to us here: apple.co/GetSupport

[@Rais-11-i8r]

Much better if there's a way for option 'SILENCE UNKNOWN CALLERS' for specific sim only and NOT for both SIMs. thanks :)

[@nikhilsharma3035]

how do i change which sim to use when im in recent page? I just click on it and it calls that no with the same sim on which the call cam previously

[@AppleLoverCZ]

Does this work even on US iPhone 14 Pro?

[@respectboss719]

All iphones

[@sherifelzarka7489]

Thinking of buying iphone 14 pro max in Egypt, want to know if there is an option of having 2 physical sims? Is this available?

[@applesupport]

Happy to provide some info. iPhone 14 Pro Max can come in a few different varieties based on where it is purchased, but in most cases, the available model will either come with dual eSIM or dual SIM (one nano-SIM and one eSIM). Some iPhone models available in China mainland, Hong Kong, and Macao support dual nano-SIM though. More info on that here: s.apple.com/dE3a3o8q3B Keep in mind that those devices may not be compatible with networks in other regions, so that would be a question to bring up with your cellular carrier for verification. If you have other questions, please reach out here: apple.co/GetSupport

[@angeljones9096]

So helpful and straight to the point

[@Aliraza10107]

I have iPhone 11 Pro single sim . Can I use 2 esims on it ? Or 1 esim and other normal sim on in ? Even though it is not dual sim

[@applesupport]

You can learn more about using eSIM here: s.apple.com/dH5b3d5H0c Should you need more help, reach out here: apple.co/GetSupport

[@americanpaisareturns9051]

This dual e-sim on 14 Pro did NOT come in handy at all while I was traveling throughout Central America. 😂 The old dual method e-sim and sim slot on my sisters iPhone 12 Pro did come in handy though. I guess it all depends on the region of travel.

[@albertsenit6426]

can you use physical sim and esim together for dual sim? ty

[@applesupport]

Thanks for your question! See apple.co/462B7ZJ for more information on using Dual SIM. If you have further questions, please reach out to us using apple.co/GetSupport.

[@ShortViddys]

I am having lot of trouble while using this in India, my old physical sim is only getting GPRS now and imessage not working?!? Do i need both sim from the same carrier? Currently im using 2 diffrent companies

[@applesupport]

Hello. Thank you for reaching out. That’s a great question. As noted in the following article “To use two different carriers, your iPhone must be unlocked. Otherwise, both plans must be from the same carrier. “: s.apple.com/dE4b0u4A8v If you have any additional questions, please contact Apple Support here: apple.co/GetSupport

[@ShortViddys]

@@applesupport So im using an unlocked iphone 12 bought from India. And still one of my sim is showing GPRS i have tried basic troubleshoots. Nothing working.

[@World876Best]

In the case of the iPhone XS (which has a physical sim & an eSim). Can I can use 2 esims at the same time and remove the physical sim from the sim tray?

[@applesupport]

Thanks for your question! apple.co/3ZINM2h talks about what models of iPhone support dual eSIM and which models require one physical SIM and one eSIM. If you need further assistance, please reach out to us using apple.co/GetSupport.

[@SashenMe]

Can I use two eSims at same time on my iPhone 11?

[@applesupport]

It looks like the iPhone 11 is only dual SIM (nano-SIM and eSIM) s.apple.com/dE0h2u6i7w Ask your provider how you go about switching eSIM on your device. It may be possible to switch back and forth between the two different eSIM accounts, but they would know. For more questions about your iPhone, please contact us here: apple.co/GetSupport Thanks.

[@BriObi]

How does it work for WhatsApp? Can you use the standard WhatsApp for primary number and business WhatsApp for second number?

[@donhgr]

Can you have two different carriers?

[@applesupport]

We can help answer this question! You can have two different carriers. However, the iPhone will need to be carrier unlocked. Please see this article for more details: s.apple.com/dE4b0u4A8v “To use two different carriers, your iPhone must be unlocked. Otherwise, both plans must be from the same carrier. If a CDMA carrier provides your first SIM, your second SIM won't support CDMA. Contact your carrier for more information.” If you have further questions, please reach out here: apple.co/GetSupport

[@basharfaridi4909]

I’m dealing with the recent tab in call since there’s no option of always ask before call and also while clicking the number it always start calling with the number in which you’ve received or missed the call. This is what I’m facing a major issue using dual sim 🤷‍♂️

[@Flamesss-]

I have a question I removed one of my sim cards and it asked me to update the contacts that were using this line to primary line. Does that mean my contact list?

[@payalparmar1429]

@Apple Support can you please advise if I want to put one of the sim on flight mode Is it possible with esim and physical sim ??

[@applesupport]

Thanks for reaching out, we can help. Airplane Mode is designed to turn off all wireless communication from the device to prevent interference with the systems that operate an aircraft, and it is an all-or-nothing feature so you won’t be able to pick and choose which line to turn off. That said, you can customize how your two lines behave so you can avoid unexpected charges. Check out this article to learn more about customizing your separate cellular lines: s.apple.com/dE4b0u4A8v If you still have questions, reach out to us here: apple.co/GetSupport Take care.

[@nitish.7042]

Does it works like dual sim active ??

[@jerrymartinelli5213]

I can’t operate 1 plan, and someone thought this would be a good idea 😅😂

[@dreamkast0r]

Why can’t you operate one plan?

[@Kanonymous-gj9pr]

And this is why  uploaded this video Sir! 😅

[@nchia]

I wish you could assign a different default ring tone to the second line.

[@applesupport]

We welcome and encourage your feedback and suggestions! Please provide them here: apple.co/Feedback Reach out to us with this link for any technical assistance: apple.co/GetSupport

[@tangchiprathomo819]

How about its battery life compares to its single SIM version?

[@hashimali9052]

To apple support: is it possible to set up different ringtone for both sim?

[@applesupport]

Hi there. We can provide some guidance. You can change your ringtones with the guidance in this link, and set different ringtones for different contacts: s.apple.com/dE4l9o2E4A Need more help? Reach out to us here: apple.co/GetSupport

[@hanj31]

Can one sim be an E-sim and the other sim be a physical sim?

[@applesupport]

Hey there. Find out more about usual Dual SIM with an e-SIM here: apple.co/3ZINM2h Still have questions after looking that over? Connect with us here: apple.co/GetSupport

[@jadewhalley5027]

does anyone know when the new apple iMac is coming out??

[@hightwelve9991]

How do I setup a secondary VM?

[@Hncoolboy]

Can you also switch between sims for mobile data? Example personal plan has capped data limit but business plan has unlimited for hot-spotting when working remote?

[@lesliebreaux5790]

Yes

[@leenaramdin0504]

Hello, please help me i have 2 sim card, one on my android phone and one on my iPhone, could you please tell me how to add the other android sim to the iphone??

[@applesupport]

That’s a wonderful question and we’re here to help. Not all iPhone models support Dual SIM, and not all iPhones support Dual SIM with two nano-SIMs. If your iPhone support Dual SIM with two nano-SIM cards, and the Android device uses a nano-SIM, you can follow the steps in the article below to insert the SIM card in to the iPhone and use Dual SIM. - Using Dual SIM with two nano-SIM cards: s.apple.com/dE3a1U3i3H If your iPhone Dual SIM with one nano-SIM and eSIM, you can learn more about Dual SIM here: s.apple.com/dE0B2J7R9i If you have additional questions, don’t hesitate to reach out to us here: apple.co/GetSupport

[@Tatjanak1989]

So, can I make sure I have a different ring tone for my business number? Or to automatically shut it off after work hours? What else is there to consider? I’m a therapist and want to get away from needing two phones but am not very tech-savvy.

[@KeithWilson-hk8qf]

Should both lines need to be on wifi calling need to void no service on my iPhone and what if I’m not near wifi then what happens. One will be a business line with a different carrier.

[@applesupport]

You should be able to use two different carriers, as long as your iPhone is unlocked. Read more here: s.apple.com/dE4b0u4A8v For additional questions about using Dual SIM, reach out to the support teams directly: apple.co/GetSupport

[@KeithWilson-hk8qf]

@@applesupport please read the question should both lines need to be on wifi calling?

[@KeithWilson-hk8qf]

Do I need to have both lines on wifi? And what happen when I’m not near a wifi?

[@applesupport]

Great question, and one we’d like to help answer. Each line would operate using a cellular service activated with a SIM and eSIM for each of the lines. Learn more about using Dual SIM here: s.apple.com/dE0B2J7R9i If you have more questions, or need further help getting started, you can reach us using our main support website here: apple.co/GetSupport Take care!

[@NurA.9]

How to get dual sim signal icon for custom status bar?

[@garylillich]

WIFI CALL ING is wonderful when do not want to use either carrier. How do we know when we are using WIFI calling? If the WIFI goes off, prefer not to make a call.

[@applesupport]

If Wi-Fi Calling is available, you’ll see "Wi-Fi" in the status bar while viewing Control Center. Check out more information about Wi-Fi Calling here: apple.co/47LXgNA If you have any other questions, reach out to us here: apple.co/GetSupport

[@muratergun]

Can I use wifi call with dual sim?

[@applesupport]

We’d like to help provide information. If your carrier supports Wi-FI Calling, then you can use the feature with Dual SIM. More details can be found here: s.apple.com/dE4q3o7q7n If you have any additional questions, please reach out to us here: apple.co/GetSupport

[@ieo1359]

Will I be able to receive calls on both lines or it’s also one at a time?

[@applesupport]

We’re here to help. When you have a free moment, please check out the steps in the link below to learn more about the functionality of a Dual SIM inside of your iPhone. Using Dual SIM with an eSIM: s.apple.com/dE4b0u4A8v If you still have questions and need additional support, click the link here: apple.co/GetSupport

[@tharealqueredd9640]

Do the sims have to be the same carrier or i can my cricket sim with my att sim

[@applesupport]

Hi there! To answer your question, to use two different carriers, your iPhone must be unlocked. Otherwise, both plans must be from the same carrier. If a CDMA carrier provides your first SIM, your second SIM won't support CDMA: s.apple.com/dE0B2J7R9i Contact your carrier for more information. If you have additional questions for Apple Support, please reach out to us here: apple.co/GetSupport

[@_designitright]

I'm curious before adding esim, is it possible to have separate ringtones for both lines?

[@samlom6112]

no at the moment you cant and its ridiculous that apple can not implement this

[@Autumn_Stars]

You will be able to do that when ios17 is released

[@kingshukcr]

I'm using iPhone se 2020 (iOS 16.4.1) with 2 SIM cards. When I am on call over the phone using the Primary Line, the secondary Line will turn to No Service. Why ?

[@applesupport]

Thanks for reaching out. We’re happy to assist. The following article can help if Dual SIM with eSIM isn't working on your iPhone: s.apple.com/dE4h7u4d9L If you need continued assistance, you can contact Apple support here: apple.co/GetSupport

[@arafa209]

That means in iphone 14 we can use 2 esims at the same time as we use two physical sims, right?

[@applesupport]

Thanks for reaching out to us. Compatible models of iPhones use dual SIMs, with one physical SIM and one eSIM. The iPhone 14 utilizes dual SIMs with eSIMs the same way any other dual SIM iPhone uses dual SIMs. Get in touch with us here if you have any other questions: apple.co/GetSupport Take care and stay safe.

[@erikmorales8688]

Does anyone know if you have to use one network for both lines or can I use two different carriers?

[@nonny559]

Does this work on WiFi Call if i use physical oversea sim?

[@ginmartha4621]

Hello, so the e sim must be from the same provider as my physical SIM card? I have a SIM card and I want to buy an e sim but from another provider. Is that not possible? I found another video of you saying that when I activate e sim, the physical sim will be deactivated

[@applesupport]

If your iPhone is unlocked, you can use two different carriers. Here’s more information on using Dual SIM with eSIM to help: apple.co/3ZINM2h If you’d like any further help, start a support session with us at apple.co/GetSupport

[@Hueroe1]

Wat If Ur On A Call On Ur Personal & the Other Line Gets A Call Can U Answer It

[@applesupport]

Hello! Happy to assist with your question about using a Dual SIM on your iPhone. When you're on a call, if the carrier for your other phone number supports Wi-Fi calling, you can answer incoming calls on your other number. You can see this information and more in this page: s.apple.com/dE0B2J7R9i If you have additional questions, reach out to us here: apple.co/GetSupport

[@THA-RU]

Triple sim setup would be nice

[@Red00022]

I really need 4

[@ashishanshuman3074]

@@Red00022 5 would really help my case

[@pouy4360]

I have a question pls help me Can I make normal phone calls with USA version only esim ?

[@applesupport]

We’ll be glad to assist you with your concerns with making calls with eSIM on your iPhone. When you travel internationally, you can use eSIM to make phone calls. This is explained in more detail here: s.apple.com/DH2W7J8zw2 If more assistance is needed, please reach out directly using this link: apple.co/GetSupport

[@charlesalexander6545]

I use dual eSIM on my iPhone 14 PRO with 2 different carriers (Some places I am my main Verzion does not work so have T-Mobile 2nd line) Anyway when both esims are active you do not get Voice Mail Notices IN the Phone APP. You get a pop up in the top of the home screen but in the Phone App it will show you do not have voice mail. Only way to get it to work is disable one of the 2 eSIMS/lines

[@applesupport]

Thanks for reaching out, we know how important this is to you. Behavior of voicemail when using both eSIMs will depend on cellular settings and what the carriers you are using support, so please see the section titled “Make and receive calls” here s.apple.com/dE0B2J7R9i for voicemail behaviors and settings to adjust and then contact us directly if you need further assistance: apple.co/GetSupport

[@charlesalexander6545]

@@applesupport I called Apple support they told me it must be one of my 2 Carrier's issue. RedPocket (The 2nd Line T-Mobile) said that not all featuers will work with 2 different Carriers

[@lesliebreaux5790]

@@charlesalexander6545 I have two lines, AT&T and T-Mobile. VM works perfectly for me. There are two different greetings for each line and VM from both lines are routed to my iPhone voicemail queue.

[@yaacovn4221]

I am going to Europe can use a carrier there for my second sim or do i? need to use the same provider I use in the US?

[@applesupport]

Hello! We'd be happy to provide you with some information. Some carriers might offer international plans, but you can use a different carrier for your second SIM card. You can learn how to use Dual SIM with an eSIM here: s.apple.com/dE4b0u4A8v If you need more help, please reach out to us here: apple.co/GetSupport

[@lucky_bansal]

Can i use 2 esim at same time in iphone 12 pro

[@kawaii_hawaii222]

Wait but what if I have 2 different carriers? I have my German sim and an English one and I need both in my phone… help?

[@ChunSwaeRrrr]

Same procedure I believe unless you talking about a roaming situation?

[@InvincibleRelaxation]

You will need one of these to be an eSIM and the other one to be a physical plastic SIM. Most English UK and US carriers support eSIM so you could ask them to help

[@ceruleansky6670]

As long as the device is unlocked and is compatible with both carriers you can use dual SIM with 2 carriers, even internationally. For example, I have a US and a Japanese cellular plan on my iPhone.

[@fabulously695]

⁠@@InvincibleRelaxationwhy do you need a physical sim? The iPhone will store up to 8 esims at one time, you can use any two at the same time. Maybe most US carriers do eSIM, but certainly not uk carriers, only a handful of the most premium brands do, most of the more budget friendly do not offer eSIM and have no plans to.

[@fabulously695]

If you bought your phone in a contract, you will need to get it unlocked before you can use two carriers, you have to speak to the network from which you bought the phone

[@panero718]

I’m on a 15 pro max and I just ordered a secondary number service from Verizon and this is not working at all.. help me someone please

[@TimFink_Trump2024]

I have a iPhone 14 here in Thailand with a thai carrier, can I do a dual E Sim on this iPhone with my T Mobile phone that I use while in the states?

[@applesupport]

Hey there. Thanks for reaching out to us about this. We are always happy to help where we can. Yes an eSIM can be used for international travel: s.apple.com/DH2W7J8zw2 If you have any other questions you can reach out here: apple.co/GetSupport

[@BadWolf507]

Can I add esim from another carrier or have to be from current provider

[@applesupport]

We’re happy to help. To use two different carriers, the iPhone must be unlocked. For more information, check out this article: s.apple.com/dE0B2J7R9i If you have additional questions, reach out to Apple Support here: apple.co/GetSupport

[@byNetak]

top, what about messages ? which line know?

[@applesupport]

Thanks for your question! See apple.co/462B7ZJ for more information on selecting which phone number to use with Messages. If you have further questions, please reach out to us using apple.co/GetSupport.

[@mamamia7740]

To apple support: is it possible to set up dual sims without the physical dual SIM card slots?

[@applesupport]

Hello. That’s a great question, and we’re happy to answer. In the US, the iPhone 14 models have Dual eSIM. Otherwise, all iPhone models with eSIM have one SIM card slot. s.apple.com/dE0B2J7R9i For additional questions, contact us here: apple.co/GetSupport

[@minusthesparkle]

So I don’t understand the cellular data thing I have data plans for both lines from the same carrier and even the same area code in the same country but I can’t send multimedia messages even with the data switching. Turned on what I use my new number. Is this expected behavior or is this an error? They are the same carrier.

[@applesupport]

Hi there. We’ll point you in the right direction. If you’re able to send all other types of messages, you’ll want to reach out to your wireless carrier directly to see if they support sending multimedia via Messages. If you need further assistance, reach out to us here: apple.co/GetSupport

[@minusthesparkle]

@@applesupport many thanks for the reply. I greatly appreciate it. I’ve tried reaching out to my carrier, but they tell me everything’s fine. I will look at the article and see what I can do. Thank you so much. Oddly enough I’ve also spoken to other carriers for Work and happened to ask them and they keep on saying it is a carrier thing as well.

[@jordanspencer8362]

What about texting?

[@applesupport]

“Both your phone numbers can make and receive voice and FaceTime calls and send and receive messages using iMessage, SMS, and MMS. Your iPhone can use one cellular data network at a time” You can find this information and more, here: s.apple.com/dE4b0u4A8v If you have further questions about Dual SIM with an eSIM, feel free to reach out to us here for more support: s.apple.com/d2s4g839s5

[@nachogonzaga603]

Can I have a nano sim and a eSim on iPhone 11 Pro?

[@applesupport]

Hi there. We’ll be happy to help you out with your SIM card question. You should be able to use both in a dual SIM setup. This article shows more information on what SIM cards can be used with each device: s.apple.com/dE0R5n2A5A If you need further help, reach out to our experts here: apple.co/GetSupport

[@seanslocock4928]

Does the second line have to be from the same network? My business and personal mobile carriers are different.

[@applesupport]

Hello and thanks for reaching out. To use two different carriers, your iPhone must be unlocked. Unlocking means it can be used with other carriers. This link has additional information: s.apple.com/dE0B2J7R9i If you have other questions, reach out here: apple.co/GetSupport

[@xm2895]

Can you have 3 lines? 2 e-sims and 1 physical at the same time

[@joserex438]

That’s what I’m trying to find out! I’ll probably just activate the third and see if possible

[@lesliebreaux5790]

I believe iPhone 13 (or 12?) was last iPhone sold in the US with both eSim and physical Sim. iPhone 14 is eSim only. You can have multiple eSims, but only two active at one time per the video.

[@vanessasoares5918]

Do I have set up my phone 11 again to have dual sim ? That’s ridiculous.

[@jbaby215]

Why not have it in the United States?

[@llRxFlexZ]

All iphone11 have dual sim?

[@applesupport]

Hello! That’s a great question and we’d be happy to point you to the most accurate information. These are the devices and version of software that are compatible with Dual SIM: “iPhone XR, iPhone XS, iPhone 11, iPhone 12, iPhone 13, iPhone SE (3rd generation), and iPhone 14 (purchased outside the U.S.); these models can use one physical SIM and one eSIM.” That information and more on using a Dual SIM is located here: s.apple.com/DH2R0C0An7 If you have additional questions, reach out to us here: apple.co/GetSupport

[@cal-3062]

Can I do this using two physical SIMs? (I've only seem reference to one SIM and one eSIM.)

[@applesupport]

Hey there, and thanks for reaching out! We’d be happy to provide you with the best steps. To get started, check out the following resource on how to set up and use Dual SIM on with your iPhone: s.apple.com/DH2R0C0An7 If you have any other questions, reach out to Apple Support directly from this link here: apple.co/GetSupport

[@bsaulgoodman]

Only in china i think

[@himorganmte]

Can i have two different e-sims from two different countries? One from US and one from Asia?

[@applesupport]

Hey there. Find more information on using Dual SIM with an eSIM here: apple.co/3ZINM2h If you still have questions after looking that over, connect with us here: apple.co/GetSupport

[@botsareeverywhere]

Does the phone tell you which number is being called before you answer?

[@applesupport]

Thanks for your comment. You can read more about it here: apple.co/2VlGJdY If you have any further questions, contact us using this link: apple.co/GetSupport

[@anikobranding]

I’m confused, how does this work with data? Also if a number rings me will it show which phone number they have rang?

[@applesupport]

Hi there. Those are great questions! We can help you. You can use one number at a time for cellular data and change the phone number which uses cellular data if you choose. You can also customize which phone number you’d like to use as your default telephone number. When you call one of your contacts, your iPhone will remember which phone number you’ve used previously to call that contact and will use that number each time you call that contact. Check out this resource under “Use two phone numbers for calls, messages, and data” which explains in detail how these features work: s.apple.com/dE4b0u4A8v Feel free to contact us directly if you have any other questions for us. You can reach us here: apple.co/GetSupport Enjoy your weekend!

[@alexeykulikov2739]

How does one insert the second sim?

[@applesupport]

Thanks for reaching out. We’d like to help. Your second SIM would need to be digital. This link can help explain Dual SIM with eSIM: s.apple.com/dE4b0u4A8v If you still have questions, please reach out here: apple.co/GetSupport

[@amiranwary517]

Apple still has a long way to go, android users don't have to go through so much trouble, just dial the number or search your contact and then a pop up appears allowing you to use SIM 1 or sim 2. I was just about to buy and iPhone 14. Luckily I watched this video!!! Thank you you tuber you have saved me from making a huge mistake 😊

[@YouTubeUser...]

🤣

[@MarcoFlores-um7cj]

@@Jojosara7 there is something called SHORCUT

[@MarcoFlores-um7cj]

you can create a shorcut to do anything even better than android without installing third party apps...

[@themoonisalwaysfull6480]

I was wondering about two numbers recently ❤

[@MaiElizabeth]

Same here

[@alabd9010]

does an incoming call say which line is ringing ?

[@applesupport]

Thanks for reaching out. We’d be happy to provide you with some information to answer your question. When you set up the Dual SIM you will choose which number you want to use as the default number. Then you would have manually switch to the other number when you want to use it. The following page provides more information on receiving and making calls as well: s.apple.com/dE0B2J7R9i If you have additional questions, reach out to us here: s.apple.com/dE0B2J7R9i

[@KeithWilson-hk8qf]

Just seeing if there is any new improvement in iOS 17 for dual Sim iphones

[@alwaystruthNp]

On My iphone SE2020, I can call through both lines but couldn’t send message from primary. I clicked Conversation Line from Secondary to Primary but when trying to send message, it automatically goes to secondary. It’s a serious bug on my phone.

[@applesupport]

Thanks for your question! See apple.co/462B7ZJ for more information on changing between phone numbers in messages. If you have further questions, please reach out to us using apple.co/GetSupport.

[@lizzethcarbonell4257]

What happens when I’m using one sim and get a call on the other sim? Does it ring or does it get sent to voicemail or something?

[@applesupport]

When you’re on a call, if the carrier for your other phone number supports Wi-Fi calling, you can answer incoming calls on your other number. Learn more about making and receiving calls with either phone number at apple.co/40zaIkZ If you’re having any trouble with this feature feel free to reach out to us at apple.co/GetSupport for help.

[@Fugassass]

So How do I setup dual sim? The video dosn't explain it

[@cerezaworld6965]

Is it possible to use dual sim when you have two different T-mobile accounts per line? For example, my company pays for a separate line, and I pay for mine, so they are completely different accounts. Also, can these still have separate icloud accounts?

[@applesupport]

Hello. We are happy to assist with your questions. Yes, you can use your Apple IDs and eSIM you will be able to set up both accounts on your device using the steps here: s.apple.com/dE0B2J7R9i Reach out to Apple Apple Support here with further questions: apple.co/GetSupport

[@segitigagaming2436]

Does dual sim all the time drains the battery even faster?

[@MySpam-v1t]

One question. I would like to use the data traffic from Simcard 1 also for Simcard 2. Lets say Simcard 1 is a monthly plan and 50GB of data while Simcard 2 is just a prepaid plan (for every call or every MB of data usage I would need to pay). Could I now tell Simcard 2 to use always the 50GB data Traffic of Simcard 1 if necessary?

[@applesupport]

Hey there. Find more on what you can do when using Dual SIM with iPhone here: apple.co/3ZINM2h Still have questions? Connect with us further here: apple.co/GetSupport

[@halifaxguy]

How can I put one of the two lines in Do not disturb. IE: I use one line for my business and one for personal. The business line I would like to have in Do Not Disturb outside of business hours. I have not been able to find a way to do this.

[@applesupport]

Thank you for reaching out. We understand how important this is to you and we are here to help. Do Not Disturb will be activated for both numbers! You cannot select a single number Within Do Not Disturb settings, you can select to receive calls from certain groups (family members, friends, favorites, etc.) This article should be able to help: s.apple.com/dE4a8d8q7K We would also like to invite you to provide feedback regarding this by going to s.apple.com/dE4O8p1G1B Reach out to us here: apple.co/GetSupport if you have any other questions or concerns.

[@semujjubrian7030]

Can 2 esims be active at the same time

[@applesupport]

Allow us to assist. To learn more about eSIM on iPhone, please follow: s.apple.com/dH5b3d5H0c If you require further support, please follow this link: apple.co/GetSupport

[@abc123fhdi]

Can you use sims from different carriers?

[@applesupport]

That’s a great question and we’ll be happy to answer. Yes, you can use different carriers. But your iPhone must be unlocked. To learn more, see s.apple.com/DH2R0C0An7 If you have further questions, reach out to us using this link: apple.co/GetSupport

[@briankraemer7375]

Yeah, but is there a way to block incoming calls or messages from either line? I assume most are using this for business and there needs to be a work-life-balance, right?

[@applesupport]

Great question. See if this helps. You can set up Focus settings for how your device handles notifications, calls, and messages for options such as Do Not Disturb, Personal, Sleep, or Work settings. Learn more about this here s.apple.com/dH5a7o0d7w If you have any further questions, please reach out to our Apple Support team here apple.co/GetSupport

[@briankraemer7375]

@@applesupport Thanks for your response. I reached out to Apple Support and according to them, one can put either number on Do Not Disturb while leaving the other active. I'm not sure if this actually blocks the calls, but at least it would silence them.

[@therioeffect]

How to always ask to choose before making the call?!!!

[@loloy22]

You mean one line is ESIM?

[@khanewest5227]

How do you even transfer the 2nd sim to the phone ?

[@applesupport]

Thanks for reaching out! See apple.co/462B7ZJ for more information about using Dual SIM with an eSIM. If you have further questions, please use apple.co/GetSupport for assistance.