Рет қаралды 19,136
The empathy-mapping process helps distill and categorize knowledge of the user into one place, while the artifact serves as quick, digestible way to illustrate user attitudes and behaviors.
Read More: www.nngroup.co...
Watch Next: • How to Empathy Map
Enroll in live training: www.nngroup.co...
Subscribe to our weekly newsletter: www.nngroup.co...
Follow us and stay connected:
Linkedin: / nielsen-norman-group
Instagram: ...
Twitter: / nngroup