How to Use Manychat in 2024 (Manychat Beginner Tutorial)

[@chatimize]

Get started with my Free Lead Generation Funnel Template: chatimize.com/free-lead-generation-funnel-template/

[@AudreyLynnStudios]

Great tute! I am planning to start using this so hopefully I do it right! I will follow your instructions. Thanks!

[@chatimize]

Thank you, Audrey! I'm glad you like it!

[@AngieBee-r2h]

FINALLY! A video that actually walks you through the steps! You've got my subscription!

[@chatimize]

I'm glad you like it!

[@rishisinghal2761]

can you calculate BMI (so if somebody gives their height and weight) on manychat?

[@chatimize]

Yes! Just create three custom fields in Manychat: One for body, one for weight and one for BMI. Make sure the type of all fields is "Number". Then, just ask their information using the Data Collection module. And then use an action to do the calculation for BMI.

[@MaxwellExplore]

Hello Your video are making sense and really amazing. Please I need that of automation to Facebook connecting it to ads.

[@chatimize]

Thank you! Here you go: kzbin.info/www/bejne/apykhp2pZayZa9Esi=LtypQnHMnYthBaUW

[@kelvinakinrujomu]

Hello Joren! I just want to say a Big Thank You I am your Number #1 fan and really love your content please keep it up!

[@chatimize]

Thank you so much!

[@GiaLeiJoieAgao]

Hi, Joren! Thank you so much for this video! For people who are starting to learn manychat this is useful. I just have a question. Why do you recommend the "All post/ Reels" option? and just duplicate it whenever there's a need to use many chat? And also, I am using my keywords across all of my manychat if I turned it on at the same time will I have any problem?

[@chatimize]

Thank you! I recommend using "All Posts/Reels" so you can create one automation and use that in multiple posts in reels. Otherwise, you go with one post/reel and you need to duplicate the same automation multiple times (aka more work). As long as the keywords aren't similar, you can turn them on without any problems.

[@GiaLeiJoieAgao]

They have similar keywords. So, I will have a problem if they are turned on the same time? Same thing when they are going to message me directly with the keywords I put will manychat have any problem sending the links?

[@chatimize]

@@GiaLeiJoieAgao Yes, if they are similar, you have a problem. Can you explain why you use the same keyword for multiple funnels?

[@GiaLeiJoieAgao]

@@chatimize we'll have that fix so we will not going to have a problem with keywords. I just have another question. After you send the guide or the link thru DMs is there a way that if the audience will reply "thank you" is there a way an automation can reply to that? If yes, please attach here the link. If no, thank you!

[@chatimize]

Yes, that's possible! Just create a new automation. The trigger of that automation should be "User sends a message", and then set it to "message contains thank you". Hope this helps!

[@johnhiggins7779]

nice video. Is there a way to have an automation apply to every IG post that gets made without having to assign the automation to each post individually?

[@chatimize]

Yes! You can just set the Trigger to "All Posts".

[@MultimarketingSolutions]

Hi Joren, I simply don't understand what 'conditions and actions' are in the manychat program.. can du help me understand ?

[@chatimize]

Yes! Here is a Manychat beginner course where I explain it step-by-step: chatimize.com/instagram-automation-starter-pack/

[@gonzalo51]

Cool video dude 😊

[@chatimize]

Thank you, Gonzalo!

[@MrMohitroy]

Thanks for this amazing walk through. I just commented on a creators video who uses manychat. His first automated message was ‘You need to follow this account.’ With an ‘I follow’ button. I clicked on ‘I follow’ button, but I wasn’t following the account. I instantly received a message that ‘You’re not following the account’ How can you set this up?

[@chatimize]

You get this data automatically in Manychat. Just add a condition to your automation and look for the "Follows Business" field.

[@KateStrongHealer]

Great video. Can I ask if its ok to take people off instagram to my website to sign up on a form that then goes into my funnel where say an ebook is delivered to them? That way their contact details go into my crm. Or is it better (but fiddly) to capture their name and email in instagram and send it to a google sheet? Where I will then have to manually enter it into my crm.

[@chatimize]

Hey Kate! I don't recommend sending anyone to a landing page. Landing pages only convert at 5%, while Chat Funnels (like the one in this video) convert at 50% or higher. I recommend asking their information in the DMs and then sending it to your CRM via an integration. If you want to learn more on how to do this, I also have an advanced Lead Generation Funnel = chatimize.com/lead-generation-funnel/. This funnel also comes with a free integration to your CRM (I will personally build it for you).

[@CulturalDifferencesSalon]

a true life saver! thanks for helping me build my many chat funnel

[@chatimize]

Thank you! I'm glad I could help you 💪

[@ashcanva3097]

Thanks man

[@chatimize]

I'm glad you like it!

[@MissTris10]

I only have “user comments on story” or “user sends dm” as the options for a trigger. That’s it. Any idea why? I really only want to use the “user comments on post or reel” trigger

[@chatimize]

No, not sure why this happens. Could you send a video of what you're seeing to [e-mail]? Then, I can have a better look at it.

[@FabulousBots]

Hey Joren! I don't want to complicate my client's task. So I think it's more simple to leave the conversation “open”. That way, she won't have to touch the settings. If we do it this way, I'll leave the initial settings in "Live Chat behavior" as they are? Do I need to to setup a "notify" action or not necessary? What do you think?

[@chatimize]

Yes, then you can leave the initial live chat settings as they are. You can also setup a notify action as well, if you want your client to be notified of new messages.

[@FabulousBots]

@@chatimize ​ @chatimize Ok thank you. I have 2 flows with trigger "User comments on your post": I've tested on my client FB page, as myself who comment, it worked the first time. For the second word (flow), it didn't, maybe because my client replied in direct. If so, I will have to tell her not to answer and let the bot do. Or it might be because of the 24H window. Let's wait until tomorrrow.

[@chatimize]

@@FabulousBots If I understand you correctly, are you trying to comment twice on the same post with two different trigger words?

[@FabulousBots]

@@chatimize Oh, with YOURS words, I understand: yes, my test was with 2 different trigger words on the same post...

[@FabulousBots]

@@chatimize I understand with your words that yes, I have tried to comment on the same post with two different trigger words...

[@GALTSEV]

👋🏻👋🏻👋🏻 Please tell me, I set up a reply to a comment, but the bot sends a link to the account only once, if a person comments on the same post a second time, the bot no longer sends a message. How to make the bot always send a reply to a comment?

[@chatimize]

This is the way Instagram comment automation works. It only replies to the first comment of a user, per post.

[@IAMCORRINN]

for auto replying in Instagram posts the quickreply is blocked. Error message: Quick Replies can be added only after Text block without Buttons for the Instagram channel

[@chatimize]

Then you might be using both buttons and quick replies in one message, which is not allowed. Either use quick replies or use buttons, but not both.

[@kevinclarke3485]

Great so far, but I don't see where to enter your coupon for the 30-day Pro trial. I keep getting stuck with the standard 15-day trial... perhaps because I already have a free MC a/c? Please help.

[@chatimize]

Go to Settings > Billing. There, you can add the Coupon

[@farjadahmad]

nice video.. but the way you showed is to reply or send guide for all your posts. i have seen creators send different guides or ebooks for each post seperatly. so how to set customize different replies for each seperate post? do we need to just use "new automation" each time?

[@chatimize]

Yes! Then you need to create a new automation each time.

[@nosheenpasha9286]

Hello Joren, i want to ask if a user don't provide us email and leave the conversation so we want to send him a follow up message after 10 minutes which contain a message with 2 buttons one is Whatsapp link and other is a calandly link ,what are the steps for this and if user didn't respond to our follow up message then we want to send the same message after 30 minutes . please guide me its urgent

[@chatimize]

You can do this by setting the "If contact has not responded" feature of the User Input. If you are unfamiliar with this, I explain it in my Manychat Beginner Course: chatimize.com/instagram-automation-starter-pack/

[@IAMCORRINN]

what if you link your mailchimp landing page on the automation, when you send your lead a freebie, do you still have to add the action in the automation for MailChimp adding the email to your list ? thanks

[@chatimize]

I wouldn't recommend sending them to a landing page. A landing page has a conversion of 5%, while a Chat Funnel has a conversion of 50%. So ask for their name + email in the Chat Funnel and then deliver the freebie in the Chat Funnel. That will give you better results.

[@violinwithcatherine]

Thank you!

[@chatimize]

You're welcome!

[@rcrj384]

Hello Joren, thank you for this Video !! I juste have a question, when I want to capture the first name, and then reply with the name of customer, it doesn't work and it writes {First_Name}, how to fix this please ? (I have the free plan and by the way, there is no error message for invalid mail too) Thank you in advance !!!

[@chatimize]

I am not sure whether you can use the User Input with the Free plan… just to make sure: are you on the free trial or on the free plan?

[@rcrj384]

@@chatimize Sorry, I’m on the free trial pro plan, but it still puts me {first_name} when I want to respond with the prospect’s first name

[@tvsheenv]

Thanks Joren for this video! Somehow my automations for my replies to my reels still isn't working. I was hoping you could help!

[@chatimize]

Yes I can definitely help! Can you send a video of your setup and where it goes wrong to [e-mail]? Then, I can have a look at it.

[@MarjoleinVlietinck]

Hey! Is the default reply useful when you don't have a team and it's just you? Thanks in advance.

[@chatimize]

Yes, it is! I generally recommend using the Manychat App to answer your DMs, because you can also pause automations, send flows and more.

[@nikkaalonso7543]

What plan are you on?

[@chatimize]

I am on the Manychat Pro plan!

[@angelatobias366]

you save my life.... Thank you!!!

[@chatimize]

I'm glad I did! 😅

[@toringmort4231]

im not getting conversations in live chat can you help?

[@chatimize]

Yes, I can! Can you tell me the steps that you did?

[@nosheenpasha9286]

Hello sir can we add videos in flow??? If yes what's the size of video??? And how many minutes or seconds long is the video???

[@chatimize]

Yes, you can add videos! The videos can be a maximum of 20MB.

[@nosheenpasha9286]

@@chatimize thanks

[@luanaalbuquerque7189]

Sou do Brasil e não entendo o inglês.mas estou assistindo legendado e só conteúdo de ouro 🎉 parabéns

[@chatimize]

Muito obrigado!

[@sherylmasters994]

Hi Joren I was looking at the setting and fields and I have none is that because I am using the free plan now? I see I can add fields if I want to but you referenced preset fields

[@chatimize]

You should always have the preset fields. If you want, you can send a quick video with your questions to [e-mail] and then I can have a look at it.

[@醫者藥局牙科領藥免費]

wow, it's bother me for so long, Thank you very much Joren.

[@chatimize]

I'm glad you like it!

[@ReneeDiDoErrett]

Great video! Does Manychat capture texts too?

[@chatimize]

Yes it does! You can set the Reply Type in the User Input to Text and then save it to any custom field in Manychat.

[@mohammedaamir5072]

How can I make ig poll votes pop up in my manychat inbox?

[@chatimize]

Unfortunately, that's not possible. But you can ask inside your Instagram stories to DM you as well for a freebie after someone voted on your poll.

[@altamashkhan8124]

Much Needed !!!

[@chatimize]

I'm glad oyu like it!

[@kelvinakinrujomu]

I have a quick question, does the 24 hour limit also apply to the Live chat you mentioned? Or does it just apply to Broadcast messages And I can message the contacts anytime I like

[@chatimize]

Nope, it only applies to automated messages. With the Live Chat, you have a 7-day window to reply to questions from users. Important = you should use this 7-day window to answer questions that were already asked, and not promote anything.

[@Fernando-f6l]

Excelente explicación, tardé leyendo subtítulos, pero valió la pena, porque explicas los conceptos, y el cupón. Gracias.

[@chatimize]

Thank you!

[@geraldineschoonraad9833]

Hello, love your channel!! Can you make a video how to send the emails collected in Manychat to Convertkit. Thanks for awesome content as always🔥

[@chatimize]

Thank you, Geraldine! I don't have a video on that right now, but here are the steps. 1. Go to Settings > Integrations 2. Scroll to Convert Kit and connect to your ConvertKit account 3. Go to the automation where you want to add people to Convertkit 4. Add an Action -> Convertkit.

[@geraldineschoonraad9833]

Awesome thanks!!! Much appreciated👍😃

[@chenlevi2619]

Does the customer who left an email approve mailing? And it is not open to lawsuits

[@chatimize]

If you want to be fully compliant with privacy regulations, I recommend asking a question if they agree with your privacy policy

[@Eunah.the_va]

I have a question: I accidentally created my client's manychat account in my personal profile i.e as an account under my profile. How can I delete it so they can create their own account using their email? Anyone with the answer to please help!

[@chatimize]

Go to Settings > Instagram and click on "Remove Instagram Account from Manychat".

[@riyaa.0608]

So the unlimited plan how much is it?

[@chatimize]

Pro plan starts at $15/month, and increases with the number of contacts you have. If you use my link (chatimize.com/mc/) and discount code (joren_wouters_mc_edu), you get one month of the Pro plan for free.

[@JoseMoreno-pk9fv]

getting this message what could be ? : Message flow doesn’t exist To use a message flow from Manychat, you need to first create and save a message flow on Manychat.

[@chatimize]

Hey Jose! Where did you get this error message?

[@winifredakabogu-pq8iu]

My comment reply is being cropped.. How do I rectify that?

[@Iamshubh05]

Same problem and also manychat can't send the DM who comment on my video

[@chatimize]

There is currently a Meta Problem going on, that you can see here: status.manychat.com/. I think you can avoid this problem by using a quick reply instead of a button.

[@chatimize]

For this there is another problem with Meta that you can also find here: status.manychat.com

[@ashleighwalton1478]

I followed all the steps and my automation still doesnt work, any ideas? Do you need to have the pro version for this?

[@chatimize]

If you want to use the User Input element, you need to have the Pro version. To get one month of the Pro plan for free, you can use my discount code that is in the description :)

[@Lesbeans]

Are you able to connect manychat to hootsuite?

[@chatimize]

Probably! What do you want to use the connection for?

[@Antonio-id9ld]

Does this works with Instagram ads?

[@chatimize]

Yes! Here is a quick tutorial: kzbin.info/www/bejne/rXXcqoCoebd0orcsi=GgsxK-NSW5jldPjz

[@develgupta]

Hey I have reached my free account limit of 1000. The automations don’t work anymore. Is there anything I can do to make it work again or should I buy pro plan. If yes which plan should I choose?

[@chatimize]

You should buy the Pro plan. You should buy the Marketing Automation plan that starts at $15/month.

[@jhlnstbn]

how to add date picker on fb chatbot?

[@chatimize]

Add a User Input block and choose Date as the Reply Type.

[@kentodea3030]

Hey I reached my 1000contact limit for many chat in like 2 days and now it no longer sends dms as reply’s to my comments, if I remove all the contacts will it fix this? Or do I have to pay for a pro account, please let me know

[@chatimize]

You need to pay for Pro. Removing the contacts doesn't have any effect on a free plan. But, when you are on the Pro plan you can remove contacts to lower your Manychat bill. You can also do that with an automatic rule, here is a tutorial on that = kzbin.info/www/bejne/gJWoZKmDg56hicUsi=c30AvoMDUkHutvqi. The video is a bit old, but same principles still apply. If you don't see "Rules" in your Automation section, please go to Settings > Display and enable it. Hope this helps!

[@HellenPavlova]

great, thanks!

[@chatimize]

You're welcome!

[@HarcusCGFootballEd]

Ski story replies, dont skip story replies...? Which one is it??

[@chatimize]

If your story replies are mostly simple (like emojis), I would skip it. If people are asking questions often after seeing a story, you can choose to not skip it.

[@AiModel-u3r]

And if someone ask u a personal question

[@chatimize]

Hey! What you mean by this?

[@AiModel-u3r]

@@chatimize it's not for a business but for a public person

[@chatimize]

You can also use it for a public person, as long as they have a Business or Creator account on Instagram.

[@pushingpandas6479]

why you focus in your intro on instagram? Is manychat not useful for facebook anymore?

[@chatimize]

Yes, it still is! But Instagram is a more popular channel these days.

[@pushingpandas6479]

@@chatimize cool thanks

[@aliaabu-aisha8517]

Is it free?

[@chatimize]

It’s free up to 1000 contacts with basic features. Pro plan is only $15/month. Check the description for my discount code.

[@sahidashek03]

👍

[@chatimize]

💪

[@Shantanu12889]

Hey can u tell me that can i use same whatsapp number which is approved for business api and having the business account into manychat integration with whatsapp

[@chatimize]

Do you already have the phone number or are you using a new one?