How to Use the My Phonak App

In this video, Dr. Studley explains how to use the My Phonak App. Thanks for watching! Enjoy.
If you're having trouble connecting your hearing aids to your device using bluetooth, watch this video: • How to Bluetooth Conne...
If you have any questions, call [phone]

[@robrobertson6755]

The background "music" makes this video almost unintelligible for those of us with tinnitus & without !!! Can you please remove the background sound for us oldies? And speak a little slower. Otherwise a good effort, thank you.😮

[@uglybobhere]

Thanks 👍

[@Banjomute]

Considering your audience, it would be better to not include the background music.

[@bluespur69]

Dump the music

[@robertrichardson9806]

The sound quality of you video is poor, especially or those hard of hearing.

[@dasrotrad]

It is interesting that an instructional video for hard of hearing would have background music playing during the audio. The background music makes it harder for the hearing impaired to understand the words. One would think an hearing specialist would understand this.

[@marcgambell2767]

Changes could not be made, changes could not be made, changes could not be made.........

[@Dee.yankeeintexas]

this app is awful .. considering how high tech the aids are .. I just think that they really need to go back and fix this ..

[@yasinv3743]

For tinnutus sufferer which adjustments or mode you suggest it ?

[@KCc2059]

I have done everything possible the app does not recognize the hearing aids (battery ones), I have tried several times but nothing, what can I do??

[@marcgambell2767]

Several times a day I have to adjust the settings Its always changes could not be apllied

[@Violet-vp1vf]

Any videos on how these would connect for a Dr. Video Visit on an Android? I was hoping I wouldn't have to use my earbuds w/mic.

[@cruzcartagena9603]

Great instructional video. On my Iphone11 In settings I do not have the option to disconnect the (LE) hearing aides individually while in bluetooth mode. Only option is to forget the device. PHONAK selection give me both disconnect/forget this device option. Is this normal? If I select forget this device to disconnect the aids individually will I have to pair them again. Is it really required to have the APP or is it just for enhancements/adjustments? Thank you.

[@reidarkrogster1462]

Thx mann wery good vidio, hard to learn ny old family, but it works!

[@christerpstra6032]

Blurry, lens cap removed?

[@shirleylewin]

4:35

[@hellokittycu]

My phone cannot locate the hearing aids. The searching circle just keeps spinning. I uninstalled the app and reinstall it. Same thing it us just spinning. Is there a fix for this?

[@Violet-vp1vf]

They have to be out of the charger to be in hearing mode to be found. Mabey that's it?

[@ElCid_86]

Thanks so much for the tip on both devices! I only had one connected in the iOS app.

[@audiologyandhearingcenter466]

Glad it was helpful!

[@abuelitosdecarlos4867]

PROCURAR PONERLO EN ESPAÑOL. GRACIAS.

[@abuelitosdecarlos4867]

En Español de España Gracias

[@billy2423]

Where is part 1 of this video?

[@markymark7619]

The app won’t work for us with CROS system, no one tells you this in buying process, and Phonak has no further fix for this!

[@yasinv3743]

For tinnutus sufferer which adjustments or mode you suggest it ? Pls suggest, no hearing loss only ringing ear

[@abuelitosdecarlos4867]

Ya estoy cansado de decir lo mismo. Procurar ponerlo en español de España. Gracias.....

[@robyjessee4672]

Show also how to adjust surround sound

[@dollyyourpathstowellness4744]

perfect........just what I needed. my aud. dr. was at a loss and no books were included with my new p70. I've got a mini 12 iPhone and this answered soooooo many questions. your a blessing at a time in need.

[@audiologyandhearingcenter466]

Thank you! We are glad it was helpful!

[@jimkerrigan5645]

This was easy, even for a person whose microwave is still blinking at 12:00

[@janicejohnson4971]

Thanks for this I thought all had L and R had to be connected Bluetooth 🎉

[@nycbklynrmp]

i dont have clarity or volue slider

[@taranagnew436]

can you rename devices you connect to via the app?

[@taranagnew436]

is there a device widget or lockscreen device setting?

[@bonniediamond968]

EXCELLENT

[@Jr_WRLD]

Thank you this helped me