UPDATED MyPhonak App Tutorial

[@v8pilot]

Eliminating the background noise would help intelligibility of the video...

[@robrobertson6755]

Spoilt video by background "music". This is meant for hearing impared. Get a grip!!! 😢

[@RalphSUpward]

A good description but severely marred by the unnecessary background ‘music’ which made it very difficult to follow at time. Those with perfect hearing can be such a trial.

[@Jake-xe4cv]

How do you change the default? I created a setting setup and named it but it keeps flicking over to the 'Automatic' setting which is really annoying. Either that or how do you delete the default equalizer settings?

[@pennymaclean7457]

Need to tell us how to connect a second device. So far if I have the hearing aids connected to my phone, it won’t switch to my iPad without having to repair them. This is even if the hearing aids are both showing as blue tooth devices in my Bluetooth directory. Not impressed with the aids so far. Have paid loads of money for something that is so difficult to use.

[@menuminina8816]

I bought my both hearing airds but the biggest problem I have it in my left ear and if i am in a reunion whatever the person to my left tells me I cannot heat at all. I have told the seller in El Salvador but it seems that there is nothing that can be done. I have paid $3000. 00 for the pair to me is a lot of money that is not working properly. Dont know what to do.

[@mansoorbari6670]

Is there any option available to delete the saved programs?

[@jeanettekeegan471]

Helpful! Thanks.

[@bootsvillar6891]

I got the hearing connect to my phone, is there any way I can adjust the treble or bass on my phone ?

[@pennymaclean7457]

Worked out a solution. Must have the R-Phonac hearing aid paired as well as LE _L-Phonac plus LE_R-Phonac. It appears the R-Phonac is the controller. Once I had all three showing in my blue tooth devices my phone or iPad automatically connect to the device. If I am using the iPad, a phone call over rides the audio and I can take a call. Pretty neat. Now I just have to figure out the tv connection. Seems I need to buy an optical audio splitter so the sound bar and the hearing aid can be connected from the tv itself.

[@rolandberard8958]

Great - thank you! Can you have the devices connected to both the App and my iPhone at the same time? In other words, if I am connected to the App, will my iPhone continue to ring in my devices?

[@Jack-mu4iv]

Hi sir how to manually activate the auto mode setting phonak naida marbel sp? Everytime im using custom setting but it will change back to automatic program?thank u

[@ArashREI-by9kp]

Thank you, very useful. If I want to connect to my laptop as well, what should I do? (Bluetooth connection)

[@georgetaylor2819]

Maybe a series of videos on what do when encountering the "app" not responding like the instructions you so germanely explained because it takes about two months to get an appointment with the audiologists at the Veterans Administration Health Center. I LOVE that place - but there are many of US and so few of THEM. LOL

[@piopioscuatro]

Thank you so much. Finally found a video that has the same Phonak app I have installed on my Android. The other KZbin videos were showing the old phonak app.

[@audiologyandhearingcenter466]

Glad it helped!

[@normarey5335]

Is this for over the counter Phonak hearing aids? My audiologist wants 5000.00 ...I have no insurance and that's just too much

[@rarawakohere1588]

⁵Hei kona. Thanks 'Bay Audiology'

[@gewargisa]

Great video. Very informative and helpful ! Just one question - is it possible to pair another set of hearing aids with the app ?

[@michaelsoutherland3023]

Thank you, was somehow able to get Bluetooth Streaming to work while watching this video.

[@walterbobruk2310]

THANK YOU... wish thies was out back in JUNE 2022!

[@nikkirix4659]

Thanks for this, I will be following this when Phonak updates their app. .. but at this moment.. I can't use my Paradise Hearing aid until the cros p is able to connect. They said they promise.. still waiting..

[@audiologyandhearingcenter466]

Unfortunately, the Paradise CROS does not connect to the app at this point in time.