How to use your phone to ride Paris Metro (with 2024 iphone update)

[@Matthew.Pequegnat]

My wife is EXTREMELY grateful for this tutorial Alain! 😀

[@paristoptips]

My pleasure, Matthew 🙏

[@Matthew.Pequegnat]

@@paristoptips Not working for my Iphone, getting transaction failed each time, so I'll just get a navigo card tomorrow at CDG.🤷‍♂

[@paristoptips]

Maybe you should report this problem to someone... but I honestly don't know who😁

[@blksmth6895]

Going to Paris in 2 days so I needed this tutorial. Thanks for a lot.

[@paristoptips]

Glad it was helpful! But be careful. With regards to pricing, until next Sunday, we have Olympics prices, much higher. From Monday, you'll be able to get standard prices back.

[@marik1968]

Merci Alain! Great video which will help planning my first visit to Paris next May 😊

[@paristoptips]

With great pleasure! 🙏

[@jemaluang1]

Great video , very professionally done ! I have a question When buying through app or apple wallet. Do you get a receipt or some sort qr quote or email? How to prove your purchase Merci beaucoup .🙏🏼

[@paristoptips]

Yes, you receive an email.

[@rheaarya]

Great video, thank you. Can we use t+ ticket to go to Versailles?

[@paristoptips]

@@rheaarya No, for the moment. But from the 2nd of January you will be able to do that with the new tickets

[@richardgriffin4025]

Thank you Alain. We have an upcoming trip to Paris and your video helps a lot.

[@paristoptips]

Glad it was helpful! Have fun, when in Paris!

[@peterh8129]

Thank you very much. Excellent & very informative video which will be most useful when we visit in July. Merci again. 👏👏

[@paristoptips]

Glad if it can help...

[@JessicaWard-q9p]

Thank you for this easy explanation of a difficult process!!

[@paristoptips]

@@JessicaWard-q9p With pleasure!

[@enriquesanchez2001]

Bonjour, Alain! Your videos are so professionally produced and explained! I will continue to rely on all of your information! ♥ Thank you!

[@paristoptips]

Thanks so much, Enrique!🙏

[@hhhimel]

Hey Alain! Thanks for this great tutorial video. I have one question though. Does all the station have ticket gates usable by phone? And can I use my phone in CDG airport metro station as well?

[@paristoptips]

Thanks... Yes, all stations, all buses and all tramways. And you can use it in CDG !

[@AfifiZaini-q9x]

Cheers Alain for this guide

[@paristoptips]

You're welcome! Hope it helps you...

[@TayannePires]

Thank you a lot Alain, it will be very helpful to me as I'm going to Paris in 2 days! As I have to go from CDG to Cité Universitaire and then to Orly Airport, I intend to buy a 1 day pass. So I will take a RER B and after that, the metro. But, I'm worried about using the day-pass in Metro Line 14. Do you know if it's ok? Is the day-pass valid to Metro Line 14?

[@paristoptips]

Yes, your day pass would also include metro 14 to Orly.

[@TrulyJ]

Apple Pay for most of stuff, very convenient:)

[@paristoptips]

Absolutely!

[@brunocastro1969]

Thank you so much for the perfect tutorial Alain! I'd like to know if the navigo in the smartphone needs internet conexion to work at the gates and if it really works inside underground subway! May be a idiot question but i've heard about navigo physical card is more secure. How was your experience?!

[@paristoptips]

Once everything is on the phone, you just need NFC enabled

[@elmadi7391]

Thank you much for your update, so helpful 🙏🇫🇷….. May I ask if I can have “two tickets in my iPhone : one for me and my wife?

[@paristoptips]

No, it's not possible. Only one ticket can be validated at once.

[@elmadi7391]

@@paristoptips Thank you for letting me know, I appreciate it

[@paristoptips]

My pleasure 🙏

[@Jaikrat]

Thanks Alain... Though I did notice that you didn't open the app while tapping. Hope it takes Metro app for payments instead of GooglePay or ApplePay app!! Can you please confirm.

[@paristoptips]

You don't need Google Pay, that's for sure. For tickets on an iphone, you'd need the Apple wallet, whereas for weekly passes you'd pay through the idf mobilité app.

[@michaelb1303]

Does the weekly pass last 7 days or is it based on the calendar? Another KZbin channel described the pass starting on Sunday or Monday no matter when it is downloaded and activated. So if I buy my pass on Wednesday when does it expire? Thanks

[@paristoptips]

If you purchase your pass from Friday to Thursday the following week, it will be valid from Monday to Sunday of this week. The past is always valid only from Monday to Sunday no matter when you buy it.

[@michaelb1303]

Thank you for your response. If you are going to do another related video, should should clearly inform your viewers that the weekly pass is validated for a specific week and not for 7 consecutive days after purchase and activation. Many might think they can activate a weekly pass on a Wednesday and it will expire seven days later (one week) after the following Tuesday when it actually expires after Sunday.

[@annmanley5388]

Thank you! Is it true that the weekly pass (Mon-Sun) needs to be purchased the week prior to use by Thursday? We will be arriving on a Tuesday for 10 days and plan on walking mostly but the first week need transportation from CDG and to/from Versailles so I think getting a weekly pass for all zones should be the best option? Merci!

[@paristoptips]

No. You can buy the weekly pass for a given week from the Friday morning of the previous week up to the Thursday evening of the week you want to use it. Which means if you purchase on a Friday, it can't be used this Friday, but only the next Monday.

[@annmanley5388]

Thanks so much!

[@JohnChong19]

Hi there. I will be arriving this Friday and plan to buy the weekly pass. Could I use it starting this Saturday if I purchase it now?

[@diyabalghanimi4415]

When riding the bus do I need to scan the mobile at the bus machine at the front, when using weekly navigation ? Or simply show the driver the IDF appl?

[@paristoptips]

@@diyabalghanimi4415 You have to scan it

[@diyabalghanimi4415]

@@paristoptipsThank you

[@MsGRACELIST]

I’m from NYC. bought tickets on Bonjour RATP app and have iPhone. Will this work?

[@paristoptips]

Yes, it will! 👍

[@bertmclees2886]

Y a-t-il un niveau minimum d'iOS et/ou d'iPhone requis pour l'application ? J'ai un iPhone X et iOS 17.7. Merci.

[@paristoptips]

Should be OK. To load transit tickets onto your iPhone, you need an iPhone XS or XR and above or an iPhone SE 2nd generation and above and have installed the latest version of iOS, starting with iOS 17.5.

[@N1kolajen]

Thanks for the video. Does the iPhone app replace the need for the physical navigo card? Or do you still need to buy one an link to the app?

[@paristoptips]

@@N1kolajen yes, you don't need the card

[@N1kolajen]

@@paristoptips thanks for the reply :-) it gives me the Choice of Apple Watch and iPhone.. you cant use tickets on both the Watch and the phone?

[@paristoptips]

@@N1kolajen No, I don't think so.

[@SI-iz9fs]

thank you for this video. By using the app, if I choose weekly pass, can I take Roissy Bus ??

[@paristoptips]

Yes you can !

[@SI-iz9fs]

@@paristoptips thank you so much for your reply 😄😄

[@Vitruvio2334]

Buenas tardes, cuando hablas de comprar un pase semanal, es lo mismo que comprar la Navigo Découverte. Es decir, pase semanal es igual que Navigo Découverte. Muchas gracias.

[@paristoptips]

Navigo Découverte es el nombre de la tarjeta física, que cuesta 5€ y a la que hay que añadir una fotografía identificativa. Navigo semanal es el pasado semanal que luego puedes añadir a la tarjeta Navigo Découverte.

[@Vitruvio2334]

Buenas noches, mil gracias por tu tiempo y dedicación. Sinceramente, que contestes a todos los comentarios, tan bien explicados y tan rápidos, se agradece mucho. Éste jueves salimos hacia la ciudad de la luz. Gracias a tus comentarios y buenos consejos, intentaremos disfrutarlo lo mejor posible. Muchas gracias por todo Alain!!

[@paristoptips]

¡Les deseo un buen viaje a París, aunque esté lloviendo bastante en este momento!

[@sunalier9398]

Thank you for this updated information for iPhone. Is there a way to purchase RER tickets on a phone?

[@paristoptips]

Not for the moment.

[@sunalier9398]

@@paristoptips Thank you for letting me know!

[@AndreaOlguinRocco]

Excelente video explicativo, pero me queda una duda. Llego a París un día sábado y estaré hasta el miércoles siguiente ¿Puedo comprar un pase semanal en mi teléfono ( vivo en España) el jueves o viernes y utilizar desde el sábado hasta el día que estaré? O es simplemente siempre la validez es de lunes a domingo? Gracias!!!

[@paristoptips]

Unfortunately, it's only valid from Monday to Sunday...

[@AndreaOlguinRocco]

@paristoptips Muchas gracias por la respuesta!

[@oliveumali4411]

Thanks for this very useful video! It used to be that one can purchase the weekly pass latest on a Thursday for use for the current week. We are arriving on a Friday but still find it best value to get the weekly pass. Now that we can buy it “remotely” through the app, I should be able to buy it in the current week even though I’m only using it from Friday of that week, right? I hope my question makes sense!

[@paristoptips]

Yes, absolutely. That's a good point: even if you arrive on a Friday, you can use the current week pass, as you purchased it before!👍

[@user-ui2tt9ek5b]

Thank you for the informative video! When you have weekly pass, day pass and t tickets on your account, which ticket type has the priority to be used?

[@paristoptips]

The pass always has priority over the ticket.

[@crispassos9734]

Hi Alain. To use it in buses, is it the same thing? Put the cell phone near a purple area?

[@paristoptips]

Yes, exactly

[@crispassos9734]

@paristoptips Thank you so much!

[@paristoptips]

My pleasure

[@Johnrigsby]

Tempting but if my phone loses.power I've got an issue, and apparently even if I get through I could face a controller without battery life to get thru the confrontation.

[@paristoptips]

True. Now, I always travel with a power bank on me and a short USB cable.

[@jenniferlanouette164]

Excellent advice!

[@steverocicr2369]

We're going to Paris next week, arriving Monday, 9/9. To be clear, adding the Navigo Decouvert pass to my Android phone will be the same without having to pay extra for the photo or for the physical card. And if control stops to check we can just show them the pass on the phone, or it will scan?

[@paristoptips]

Exactly! You got it right. Control will just scan the phone via NFC.

[@swetharamesh6381]

Can i buy weekly pass after Sep 9 2024 as it is currently not available ? And does the app work well in all stations without any issue as i guess you told earlier that certain stations have problems.

[@paristoptips]

Yes, you will be able to purchase it after the end of the Paralympic Games. The only problem I've ever had with using my phone was in a bus...

[@matinakapa]

Thank you for the tutorial! I have a question. As an android smartphone user, I have bought my tickets through the app and they are displayed under the section "my purchases". However, they are not displayed on my Google wallet. So the only thing I have to do to Paris is to have my NFC on and just scan my phone backwards on the special counter? No app open while doing this? Thank you!

[@paristoptips]

That's exactly it. They're not in the Google Wallet because they are stored within the IDF Mobilités app. Just have your phone switched on and pass it over the purple zone, and there you go.

[@matinakapa]

@@paristoptips thank you for the fast reply! It was really helpful.

[@paristoptips]

My pleasure 🙏

[@tog_ed]

So can I purchase a navigo weekly pass from the app on my iPhone and then use my iPhone as card? Because the Apple Wallet does not refer this type of navigo pass

[@paristoptips]

As said in the video, the Apple Wallet only contains t= tickets and day passes. For a weekly pass you must also have the IDF Mobilites app.

[@tog_ed]

Thanks a lot, your videos are really helpful🙏

[@paristoptips]

You're welcome 🙏

[@adam_meek]

no navigo weekly pass til mid september have you made the vid explaining this please?

[@paristoptips]

Yes: kzbin.info/www/bejne/eKWuYoSVppVolas

[@izziel.5518]

Bonjour Alain! Thank you so much for this excellent video! I have purchased a ticket on my iPhone, but I do not know how to display the validation once I am in the turnstile! Please advise if possible as travel is tomorrow a.m. Merci beaucoup 🤗

[@paristoptips]

You just have to switch your phone on, and pass it over the purple zone. That's all!

[@izziel.5518]

@@paristoptips Merci Alain!

[@paristoptips]

My pleasure 🙏

[@Tovftovf]

Hi, Thanks for the information! Have a question: is it possible to load 10 t+ ticket as well as Paris - Versailles point to point ticket on one phone? If so how can I make sure the right ticket be validated? Say, I leave from Port Royal Rer station to Versailles and scan the iPhone at the gate.

[@paristoptips]

You can't load point to point tickets on your phone, so you will not face this issue.

[@Galaxyboy209]

Hi thank you for the info.can i ask do i need internet to use the phone at metro station..i am planning to buy a day pass for xone 1 and 2

[@paristoptips]

No you don't. Just NFC enabled

[@kebsbek]

Thank you for this tutorial! Sorry but just to clarify, if I am an iphone user and wants to buy a weekly pass, it's better that I download and use the Ile-de-France Mobilites app instead of the RATP so I can validate my profile prior to buying the pass?

[@paristoptips]

Absolutely 👍

[@ysmuse]

Thanks, Alain. It's a very informative video. I've subscribed to your channel and found a lot of useful information. I am in Canada now and will be in Paris on Monday, July 1. For some reason, I couldn't purchase the weekly pass in the IDF Mobile App on my iPhone 14 Pro either with Apple Pay or a credit card. Always shows payment failed/rejected. Is that possible because I am still in Canada, not physically in Paris now?

[@paristoptips]

Thanks for subscribing. Honestly, I don't know why it wouldn't work. Have you tried with a VPN? Are you sure your phone is compatible?

[@itsmegorgeouslala]

Thank you for this video! It was really helpful. Can I just confirm that if we are only buying the t+ 10 tickets we don't need to create an account? We are hoping to buy some before it doubles during the Olympics! 😊

[@paristoptips]

Yes, that's true, no need for an account with your picture.

[@Joanna-dl7me]

Can you just use your credit card to pay for the metro? Like scan your card to go in and scan it again on the way out?

[@paristoptips]

No, unfortunately not possible!

[@janebaker966]

Ive got 20 ticket on my phone and the idf app and I'm sure nfc is on,about two years but everytime I try on the purple pad nothing happens so I'm doing somethng wrong. Luckily I can buy tickets for my navigo on my phone or top up on the machines so im ok. Its just frustrating having those 20 tickets on my phone but unavailable. It's me,finding things complex as usual. If I ever figure it out itll seem so easy afterwards

[@janebaker966]

I mean my navigo easy card. I'd rather use that really. I dont want to get my phone out all the time.

[@paristoptips]

You should go to a service booth and ask them what's wrong...

[@2063Sanjay]

Do you also need a Navigo physical card when you purchase tickets via app? I am so confused.

[@paristoptips]

No, you don't.

[@publicride]

Am i need SIM or ESIM for valedate my ticket?

[@paristoptips]

Whatever...

[@publicride]

thanks

[@hubertling5827]

Bonjour. We are 3 people traveling in a group. Can we use one phone? Of course, purchase 3 tickets, one ticket for each of us. Or, does each of us need to have a phone?

[@paristoptips]

No, you can't use just one phone. You would need 3 independant phones or cards

[@ginnienuckles3992]

So i have an Iphon11 I downloaded the app,, when i get to the metro I dont have to open the app ? Do i just have to have my phone unlocked ? Not sure what i need to do to the phone so the scanner can tell i have purchased tickets. You talk about enabling NFC but Iphones have NFC enabled by default. Thank you so much for your videos !

[@paristoptips]

Yes, you don't need to open the app. Just pass your phone over the purple zone...

[@ginnienuckles3992]

@@paristoptips ok wow thats terrific,, thank you so much for all the information ! I enjoy your videos

[@CamElliven]

Hello! Thanks for the video, it's really helpfull ♥I'd like to know... how do you pay a train from Paris to Versailles? Is this app usefull? Merci ♥♥

[@paristoptips]

Unfortunately, for the moment, you can't purchase one ticket to Versailles with this app. You will be able from January 2nd 2025, though!

[@CamElliven]

@@paristoptips oh I'm going in february! Hope there will be a new update video!🥰 thank youu

[@paristoptips]

@@CamElliven There will definitely be one!😁

[@tzabron]

Great explanation, but for me it says 32 euro for the 10 pass, not the 17 euro like in the video. Why would that be?

[@paristoptips]

@@tzabron Yes, 32€ during the Olympic and Paralympic Games. Back to 17,35€ on the 9th of September.

[@luisvitaliti4178]

Hi, thanks for the video. Is iPhone still available? I’ll arrive this weekend to Paris and i want to buy a weekly pass. But I tried to buy it from the app and I can’t pay with Apple Pay or by card. Both options give me an error

[@paristoptips]

@@luisvitaliti4178 it is. Have you tried with a VPN?

[@luisvitaliti4178]

@@paristoptips Yes I tried with a vpn in France but still the same :( I don’t know if the payment system is down right now or what.

[@luisvitaliti4178]

My brother has Samsung and he could pay an hour ago. He lives in Argentina too

[@paristoptips]

@@luisvitaliti4178 Then, I don't know. Other iphone users have told me it works

[@luisvitaliti4178]

@@paristoptips Thank you anyway! Do you know if it’s posible to buy a weekly pass from the Bonjour RATP app?

[@dauxanh2]

I searched Setting on my iPhone there is no NFC, so no need to download the App because it won’t work, right ?

[@paristoptips]

Right. NFC is mandatory...

[@ejpark3958]

@@paristoptips NFC is for Iphones ? or androids only?

[@paristoptips]

What version of iphone do you have?

[@danilpanov7561]

So with the navigo weekly pass we can can use metro,rer,etc?And to enter the metro we should just put iphone on the scanner?And iphone doesnt have NFC so what to show when I have control?

[@paristoptips]

If no NFC, then it simply doesn't work...

[@danilpanov7561]

@@paristoptips Actually iphone has automaclly on NFC

[@danilpanov7561]

@@paristoptips Btw does it work on Xiaomi too?

[@paristoptips]

Nearly all android phones with NFC

[@danilpanov7561]

@@paristoptips Okey thank you very much☺️

[@ashjon4032]

Is there any way to view purchased phone tickets on your phone. the app states they are purchased and had email confirmation. but i cannot find them.

[@paristoptips]

Yes. Go on the "Purchase" tab and then on "On my phone".

[@ashjon4032]

@@paristoptips Thank you for your swift reply, i bought a 2 day pass. will i need this "on my phone" tab open when i try to start to use my pass ?

[@paristoptips]

@@ashjon4032 No just the phone on...

[@ashjon4032]

@@paristoptips Ok thanks.

[@HelloOnepiece]

Hi! I would like to ask (because my mom's phone is not nfc comptatible), is it possible to buy t+ tickets now online (before the olympics), then buy a navigo card in paris, pair it with my phone and give it to my mom so she can use the pre bought tickets too? Or we need to get her a separate nfc phone?

[@paristoptips]

Honestly, I can't answer this, sorry!

[@JeannieDenuo-et7yx]

My teens will have their iPhones with the IDF Mobility app and their tickets loaded, but will not have data enabled. Is the ticket information stored on the app and accessible even with phone in airplane mode?

[@paristoptips]

Normally, you just have to have NFC activated. You don't even need to have the app open.

[@simonecimolato1047]

But just a question, if I want to buy a multiple day pass (for example for 3 days) the pass will be valid from the day I do the purchase?

[@paristoptips]

Apart during the Olympic and Paralympic Games, there is no such thing as a 3-day pass. It's either 1-day or it's 1 week. Or the Paris Visite but it's overpriced.

[@parinhariya1857]

Hi can paris 2024 pass stored on phone be used to travel in bus or will we require physical card to use in bus?

[@paristoptips]

It can be used on all transport means...

[@podrazzer]

Hi Alain, thank you for this turorial! Is it possible to buy and use as example 3 single tickets with my account/iphone for me and my family? What if i buy the 10x ticket booklet, can i use 3 tickets from the 10 for me and my family?

[@paristoptips]

Unfortunately, no. One phone, one user only

[@rebeccaruth8930]

Wow all this time I’ve been stuck in those horrendous queues are gare du nord for the RER tickets and I could of used me phone the whole time?!? 😮

[@paristoptips]

Yes!

[@sergioautoelettriche...]

Funziona anche con android diversi da samsung? Per esempio Redmi note 9 pro? Con android 11.... Grazie

[@paristoptips]

All phones using Android 8 and above

[@inblueendo3850]

How do i actually use the weekly pass. I've bought it.

[@paristoptips]

Just pass your card (or phone switched on) over the purple zone. That's all...

[@inblueendo3850]

@@paristoptips thank you!

[@balintgajdics8955]

Dear Alain, I downloaded the Paris 2024 Transport app, and through that I bought a 5 day pass for my stay at Paris next week. I got the confirmation email too about the purchase. But on the app I cant find any evidence about my 5 day pass (Paris 2024 Transport public). I just simply activate my NFC on the app or how can i validate my trips on the public transport? Thank you in advance

[@paristoptips]

@@balintgajdics8955 You validate as soon as you pass your phone over the purple zone at turnstiles.

[@AnnaLMarin]

Do you need to scan your phone or watch when exiting

[@paristoptips]

When exiting the metro, or a bus, no. But in the RER, yes...

[@granite4132]

Please explain why it won't allow me to buy t+ tickets when I have an Orly airport ticket already purchased via Metro 14

[@paristoptips]

@@granite4132 Sorry I don't understand your question. Purchasing cardboard tickets or tickets on your phone?

[@granite4132]

I bought an Orly ticket via line 14 but when I want to buy a book of 10 tickets the option doesn't come up on the app,is it won't let me have 2 separate tickets if that makes sense

[@granite4132]

@@paristoptips tickets on phone

[@paristoptips]

@@granite4132 On my Android phone, I have the option to purchase a book of 10 t+tickets, but not to purchase an Orly ticket via Line 14. I think it's because when you take line 14 in Paris, the system wouldn't know if it has to use a t+ ticket or a special Orly ticket, as it's the same metro but with different price.

[@granite4132]

@@paristoptips thank you for the clarification,much appreciated

[@sergioautoelettriche...]

Ma se non dovesse funzionare ho qualche modo per recuperare l'acquisto dei biglietti giornalieri da 8,65 euro?

[@paristoptips]

No, I don't think so...

[@dipakpdsharma]

How can we buy 10+ tickets for all 1-5 zones?

[@paristoptips]

@@dipakpdsharma You can't ! Outside of Paris, tickets are destination based. You can just buy the same 10 tickets from one place to another place.

[@blackminnie]

I am not sure I see the difference between pulling out a ticket and pulling out your smartphone to tap. All I can see is that people feel techy if they use their phone but it is no different at all to using a plain simple ticket which is small and light especially when purchasing a monthly or yearly pass.

[@paristoptips]

The big difference is that you can purchase tickets wherever you are, whenever you want and don't have to queue anymore to purchase them. It's also more ecological.

[@Person-mh6xq]

Disagree. Most people always carry their phones with them. This way, you don’t have to worry about losing your paper ticket or remembering to bring it. Tapping with your phone is the way to go. It’s not about “feeling techie.”

[@marysale8674]

I thought there was a €2 fee if you purchase the physical card, but this fee does not exist if the smartphone is used.

[@paristoptips]

Absolutely: no fee for the smartphone app.

[@namegoeshere197]

30 for a weekly ticket? I see 70 euro

[@paristoptips]

70 € during the Olympics, 30€ at other times.

[@xr6lad]

Sorry but overly complicated for those not tech savvy such as the elderly. It’s like a guide for flying a plane. I’d rather just buy a card I scan. Than join this, buy that, turn this on. Although do appreciate your efforts at explanation.

[@paristoptips]

I do agree, it is overly complicated if you do it only once. As I do it every month, it has become the best solution for me.🙂

[@Pensées_depuis_mon_balcon]

How insulting. Who do you think invented the technology? This is incredibly simple. Load an app, purchase a ticket, tap and go.

[@GeraldineAnselmo]

Alain, thank you so much for this video. Will help us a lot flying out tomorrow to France.

[@paristoptips]

My pleasure 🙏 Hope you have a great stay in Paris.