HP Envy 5020: How to do Printhead Cleaning Cycles and Improve Print Quality

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In this short video, Matt shows you an essential maintenance procedure for the HP Envy 5020. We take a look at how to do cleaning cycles, and produce a "Print Quality Diagnostic" test page too.
This is essential knowledge for resolving almost any print quality issue with your printer, from missing colours to striped prints, we recommend doing these steps first. Cleaning in this way does use up black, cyan, magenta and yellow ink within your installed 304 or 304XL ink cartridges, so be sure to use this function of your HP Envy 5020 All-in-One sparingly.
Although we have used a HP Envy 5020 in this video, the process remains identical for many HP Envy 5000 All-in-One Series inkjet printers, including...
HP Envy 5010 All-in-One
HP Envy 5030 All-in-One
HP Envy 5032 All-in-One
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My iPhone 6s was connected to my phone but it’s won’t print or let me put the make in which is the HP Envy 5020 can you help please