Fixing a Paper Jam | HP DeskJet 3634 Printer | HP

[@karinahernandez3470]

This video helped fix my printer even though I couldn’t visibly see something jammed! Thank you!

[@HPSupport]

+Karina Hernandez I am glad to know that the video has helped you fix the issue.

[@CosminBorcan]

I have to give credit where credit is due. It helped me fix my issue and actually troubleshoot it. Top quality video, you have for this my appreciation

[@HPSupport]

Hi Cosmin, thanks for contacting HP Global Social Media Support! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Akhil_HP Social Media Tech Support

[@FlexThoseMuscles]

Wow, what a quality video. Fixed my jammed printer in 2 minutes. I will continue to use my printer and its instant ink service!!

[@HPSupport]

+Jean Hsu Glad to know that the video has helped you fix the issue.

[@aymannegm238]

Wow! Found a hiding pen at the bottom of the printer :) After I removed it, the printer worked like a charm. Thanks a lot for this video!

[@HPSupport]

+Ayman Negm Glad to know that the video has helped you fix the issue.

[@1grumppa]

Thank you....there was the a very small corner of a piece of paper....very helpful video...now I can get my Jambalalya on!!!

[@HPSupport]

+Riley III I am glad to know that the video has helped you fix the issue.

[@lashanda827]

Omg thanks so much I found the issue there was a piece of my medication that fell into there! It's back working!!!

[@HPSupport]

+TexasShanda Glad to know that the video has helped you fix the issue.

[@jesdylisia6253]

I have fix my printer from the help of this video... Thank you very much 😘

[@HPSupport]

+Elysia Nik I am glad to know that the video has helped you fix the issue.

[@yanijo1774]

Thank you so much! I just found a pencil in there, and got an immediate confession from my six year old as well! 🤦🏾‍♀️

[@HPSupport]

+Yani Jo I am glad to know that the video has helped you fix the issue.

[@bushra5186]

@@HPSupport I have gotten a pen and pencil stuck where the paper goes but the imput tray t has pushes it further in and now it’s jammed further in. What could I do to fix that

[@LOLhappinessTherealS]

mine was a hair tie 😅

[@Vivi_020]

Thank you so much, it helped me a lot. In my case, a pen had fallen into the bottom area!

[@HPSupport]

+Vívian Sutherland I am glad to know that the video has helped you fix the issue.

[@aigelmendoza5952]

Thank you very much for this video it really helps me trouble shoot my printer

[@HPSupport]

+Aigel Mendoza Glad to know that the video has helped you fix the issue.

[@ailikock6447]

I did everything and it didn’t help I didn’t found paper stuck or anything help please

[@HPSupport]

+aili kock Please perform the steps mentioned under this document to fix this issue: bit.ly/2FVv9ip

[@raphaelcarvalho7179]

I have a 2676 and it showed E4. I did just like this video shows and the problem disappeared. Thanks a lot.

[@HPSupport]

+Raphael Carvalho I am glad to know that the video has helped you fix the issue.

[@JorgeJuanMangranéRoig]

Thank you very, very, very much

[@harahelmagloire4408]

Très bonne explication je suis ravie. Merci bien explique

[@HPSupport]

Bonjour Harahel, merci d’avoir contacté le support HP Global Social Media ! Nous sommes ravis d’apprendre que la vidéo vous a été si utile! Si vous avez besoin d’aide à l’avenir, vous pouvez toujours nous contacter. Merci d’être un client précieux de HP. Passez une merveilleuse journée! À votre santé! Binu_HP Support technique pour les médias sociaux

[@andrewsmith4575]

Wow, French-speaking people get much longer replies than English-speaking people 🙂

[@anmolgupta3212]

Very good.. it worked thanks a lot

[@HPSupport]

+Anmol Gupta Glad to know that the video has helped you fix the issue.

[@keshav19971]

Really helpful.. thank you soo much😊

[@HPSupport]

+Keshav Meena I am glad to know that the video has helped you fix the issue.

[@priyankapurohit1]

Thanks for uploading.. it helped me in first step itself.. thanks a lot..

[@HPSupport]

+Priyanka Pareek I am glad to know that the video has helped you fix the issue.

[@cristianopacheco6013]

Thank you very much! For some reason, I had a rubber band on the compartment underneath the printer.

[@HPSupport]

+cristiano pacheco I am glad to know that the video has helped you fix the issue.

[@rheaworkz8286]

Thank you so much...such a great help!!!

[@HPSupport]

+Rhea Bucog I am glad to know that the video has helped you fix the issue.

[@reginaldoverton3117]

Thank you so much for this tutorial

[@HPSupport]

+Reginald Overton I am glad to know that the video has helped you fix the issue.

[@soumaomar]

Thank you so much this helped me a lot

[@HPSupport]

+Zainab ZouZou Glad to know that the video has helped you fix the issue.

[@recetas-decocina]

*no consigo solucionar el problema E! 4 . Alguno de vosotros ha conseguido solucionarlo? Se la llevé al técnico y no hay papel atascado. Ha sido imposible conectar la impresora. Tengo una deskjet 3639* Alguien me puede ayudar que lo haya podido solucionar . Gracias

[@HPSupport]

Hola Recetas, ¡gracias por ponerse en contacto con el soporte global de redes sociales de HP! Entiendo que está experimentando un problema de atasco de papel en su impresora. Haré todo lo posible para ayudarte. Consulte las instrucciones mencionadas en este documento para solucionar el problema: bit.ly/3ICmWCf Binu_HP Soporte técnico de redes sociales

[@sabergun]

This just saved my bacon, thanks. Guess what it was? A small leather watch strap had fallen into the bottom area! wtf, haha.

[@HPSupport]

+mikeyjk I am glad to know that the video has helped you fix the issue.

[@khadraziad8721]

Thank you for your help

[@HPSupport]

+Khadra Ziad Always welcome!!

[@anonymouslyshady7661]

Thank you! I was trying to fix it for hours nothing worked but it turns out I just lost a scrunchie in the paper tray 😅

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

[@MsFmay]

Thanks...there really was something stuck inside my printer...but when I tried printing the bond paper came out as clean as it came in...

[@HPSupport]

+RAn DoM I am glad to know that the video was useful to you.

[@asps8651]

Can I service my printer by myself? If yes, how?

[@HPSupport]

+ASPS May I know the complete model number of your printer and could you please elaborate the issue you are experiencing on it?

[@ziasluminu9110]

Thanks alot🎊

[@HPSupport]

+ZIA'S LuMinU Glad to know that the video has helped you fix the issue.

[@myupter]

Thank You. My problem is now solved ... and there was nothing visible ... but it worked although.

[@HPSupport]

+myupter I am glad to know that the video has helped you fix the issue.

[@sweety2533]

Thnxxx...helped alot

[@HPSupport]

+sweety2533 I am glad to know that the video has helped you fix the issue.

[@lolforlaughs3604]

fixed my issue.....................thank you very muchhhhhhhhhhhhhhh

[@HPSupport]

+Lol For laughs We are glad to know that your issue is fixed now.

[@ruuchisaini2338]

very useful

[@HPSupport]

+Ruuchi Saini Glad to know that the video was very useful to you!!

[@angelicacyriladivoso]

The scanner and black colored ink are now working. My problem now is the colored ink print , the printer is still in printing in black and white .

[@HPSupport]

+angelica cyril adivoso Please download and run HP print and scan doctor from here to fix the issue: bit.ly/3olFych

[@ricardomonreal7771]

Lol I found a big piece of papel in there thanks!

[@HPSupport]

+Ricardo Monreal I am glad to know that the video has helped you fix the issue.

[@mahalakshmiindar5344]

Thank you sir, Manjula Shanmukasundaram, Vijayalakshmi

[@HPSupport]

Hi Manjula, thanks for contacting! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

[@alinatoda7274]

For error 3 what I have to do?

[@HPSupport]

+Amna Altamimi Wi-Fi Direct is a connection option available with most HP wireless printers released in 2014 and later. Use Wi-Fi Direct if connecting through a local Wi-Fi network is not an option or for guest printing.Read the section in this document for your device type for steps to connect and print using Wi-Fi Direct: hp.care/2pp7a6C

[@rickgrimes9656]

helped

[@HPSupport]

+Rick Grimes I am glad to know that the video has helped you fix the issue.

[@thepsalms2806]

My printer took about 10 pages at once and they're no where to be seen. How do I remove them?? It is jammed with 10 pages

[@HPSupport]

+ThePsalms Please follow the guidelines in this document to fix this issue: hp.care/2ptoSoU

[@elainen763]

Doesn't do a thing when the paper is wrapped around the rollers.

[@HPSupport]

+Elaine N Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper. The steps in following document apply to both real and false paper jams: hp.care/2ptoSoU

[@jaymemarieladvincula410]

HP Printer Support I can’t open the link. ☹️

[@QuickExpertReviews]

Thanks guys. Fixed.

[@meanwhileinthecarport4549]

i hate this printer so bad.

[@HPSupport]

+Doodle dots Please perform the steps mentioned under this document to fix this issue: bit.ly/2wvwPMN

[@meanwhileinthecarport4549]

@@HPSupport , it keeps telling me I have a paper jam, there is NO paper jam.