Fixing a Paper Jam | HP Deskjet 2540 All-in-One Printer | HP

[@lol-ku4pb]

This video saved my life I was crying

[@HPSupport]

+queen 123 I am glad to know that the video has helped you fix the issue.

[@jenalynwatfah2318]

Omg.. Thank you for your video. My HP deskjet 2542 printer has been driving me crazy for a week due to ink and printing issue. I've resolved the ink issue after replacing it. It was the printing that took me a while to fix it. I've checked loads of videos until I came across yours. The best one ever. I didn't even know that there is a bin at the back. I found a piece of fabric there 😂. My printer is now working 🎉Thank you again. ❤

[@omainewallace1262]

Absolutely spot on review. I had an issue with paper jam and after following the steps I found a tiny piece of plastic that was broken from the paper guide. Thanks a mil. now I can print important documents. Great Job guys @HP printer support

[@HPSupport]

+Omaine Wallace I am glad to know that the video has helped you fix the issue.

[@maialbalushi2076]

Thank you ! I followed your method and found a pen inside! Thanks again!

[@HPSupport]

+Mai N.B I am glad to know that the video has helped you fix the issue.

[@janethill]

Awesome video. Thanks so much. The kids had a crayon in the cleanout door. I would have never located this area without your help!

[@HPSupport]

JanetKel1981 You're welcome!

[@deeksith7790]

+HP Printer Supports

[@Aameskipie]

Hi, my hp deskjet ink advantage 2545 has the paper rolled or wrapped in the bar that rolls the paper inside the printer. How do I get the paper off when not a portion is extended out to reach?

[@chumllie9388]

Thanks alot. It really helped me. I was about to go to the reparing shop and you saved my day. God bless you!

[@HPSupport]

+Good People. I am glad to know that the video has helped you fix the issue.

[@thomassankara2857]

Thank you for making this video. I have been trashing my HP printers becasue of same problems. Oh how I wished I watched this video before trashing my printers. Thanks. It worked for me.

[@HPSupport]

I am very glad to hear it was helpful to you!

[@jackiemyers2773]

Thank goodness for this video. The instruction video for my 4100 was horrible. I was able to fix my jam with this video.

[@HPSupport]

+jackie myers Glad to know that the video has helped you fix the issue.

[@physix7611]

Hey thanks for helping out with this printer we got problems with it,And we did not know the bottom door was open when the paper jam!

[@HPSupport]

Rage Gaming Glad you found it helpful!

[@user-qq2lx7bj9f]

Same here Rage! found a paper clip in the bottom door that was causing the issue

[@HPSupport]

Joseph Taylor That's great that it helped you find that pesky paper clip!

[@physix7611]

***** lol

[@msjazzhorn]

Yes!!!! Thanks for uplaoding!!! I needed this. Printer worked right away after I cleaned it.

[@HPSupport]

+Msjazzhorn That's great to hear. I'm glad it helped so much!

[@summergirl60]

Thank you so, so much. I also had to use the clean out door and what did I find, a pen had fallen in there. Now the printer works fine. Your video saved me money!

[@HPSupport]

+Clarice Taibi You're very welcome.

[@iamoffbeatuk]

Amazing, was just getting ready to buy a new one and thought I'd search for this as a latch ditch attempt. Turns out there was a plastic clothes clip lodged in the cleanout door. Just saved me £30 - thanks :D

[@HPSupport]

+Offbeat - Electro Swing Meets Hip Hop I am glad to know that the video has helped you fix the issue.

[@mkrzeminski89]

In my case it was a matter of cleaning the rollers :) The printer's been playing up lately and I was really getting frustrated but then I came across this video and it's as good as new. Thanks a lot!

[@HPSupport]

+'marɛk kʃɛ'miɲski You're welcome! Glad to be of assistance.

[@cutiesoobin3761]

THANK YOU SO MUCH FOR THIS VIDEO 😭😭😭This video literally saved my lifeeee. I automatically being anxiety when my printer got jammed. 😭😭

[@HPSupport]

+cutie soobin Glad to know that the video has helped you fix the issue.

[@the5thnote660]

Thankyu so much for this video I found something spoon or a folk inside the printer and it was not working my father would surely schold me but you saved me

[@HPSupport]

+Technical A.A I am glad to know that the video has helped you fix the issue.

[@amisejacques5439]

the clean out door worked for me thank you

[@HPSupport]

+Amise Jacques That's great! And the clean out door quite often hides the debris that is causing the issue.

[@bigvinn2008]

ty this video was very helpful I wish all manufacture made this kind of video for their stuff

[@HPSupport]

bigvinn2008 You're welcome!

[@Rogerc5962]

Thank you for the video I fixed my printer with the same model. Every time I used the paper was Jammed what did I cleaned the rollers now is working properly. Thank you very much I save money almost I buy a new one

[@HPSupport]

+!Rogelio cordero I am glad to know that the video has helped you fix the issue.

[@ariesmammen6135]

Thanks so much for the thorough video. My printer is working perfectly now!

[@HPSupport]

+Aries Euric That's great! Glad it was so helpful. :)

[@violette919]

TYSMMMM IT WAS A PENCIL STUCK DOWN THERE SOMEHOW I DIDN'T KNOW HOW IT ENDED UP THERE BUT TYY 💕💕💕💕💕💕

[@HPSupport]

+Kenma's Apple Pie Glad to know that the video has helped you fix the issue.

[@saaaaaaaaasuke]

THANK YOU! the cleanout door was my solution :D

[@HPSupport]

+saaaaaaaaasuke That's wonderful to hear, I'm glad things worked out!

[@s.pascall7654]

thank you this was so helpful! I had a nail file in my printer lol!

[@HPSupport]

Shawnie Pascall Glad to be of help!

[@mragentus985]

Love your products HP🥰 Quality 100% 🤗🤩😍😍🥰

[@HPSupport]

+Agentus XD Glad you like them so much!!

[@danjones4492]

Thank you so much. I didn't think to check under the printer !!!! I was worried the printer was broken.

[@ByAndres_YT473]

Thank you so much 😊 🙏🏼🙏🏼🙏🏼🙏🏼 I repaired my own printer without having to call a technician. I feel so good 🙂

[@ByAndres_YT473]

I had chips inside, although they were very well hidden jajaja 😂😂😂

[@HPSupport]

+Diana Mirabela I am glad to know that the video has helped you fix the issue.

[@seanwheat6114]

Thanks, it helped!!

[@HPSupport]

+Sean Wheat I am glad to know that the video has helped you fix the issue.

[@seetarampersad7101]

This video helped me solve my jam.thank you .

[@HPSupport]

+Seeta Rampersad Glad to know that the video has helped you fix the issue!!

[@izzat3113]

Thank you. This video helps a lot. My wife already frustrated and nearly give up to continue her masters. Lol! No wonder the paper was jammed. There's thermometer found underneath the printer.

[@HPSupport]

+Izzat Norkhalim I am glad to know that the video has helped you fix the issue.

[@iammisscandace]

This video was helpful. I managed to fixed my paper jam. Thanks!!

[@HPSupport]

+Candace Cathey Glad to know that the video has helped you fix the issue!!

[@fortunatos4508]

When I opened the tray a pen was inside... Thank you. Almost went to Wal-Mart for a new one.

[@f_f.137]

This Video helps a lot 👍 And is saved the live of my printer

[@HPSupport]

+Fareea Farooq It's great that the video saved your printer's life!

[@rci1965]

Thank you so much for this helpful video!

[@HPSupport]

+Rci965 You're Welcome!!!

[@Georgia2072]

thanks great video printer fixed happy days.

[@HPSupport]

Georgia 2072 Thanks glad you liked it!

[@jenniferasiedu3931]

thank you. this was really helpful

[@HPSupport]

+jennifer asiedu I'm happy that it was helpful.

[@naseemhamid7945]

thanks alot it was veryyyyy much helpful for me thanks alottt

[@anumali6114]

This video was so helpful I found something in my printer as it was sitting in the loft for a while I was worried first it stopped working put I found a wrapper inside the back

[@HPSupport]

Hi Anum, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

[@mohamedibrahim1991]

THANK U ALOT MY DARLING U SOLVED MY PROBLEM

[@HPSupport]

+Mohamed Ibrahim Glad we could help!

[@Tcduncan23]

Thanks the under tray thing saved me, i didn't know about that and I was about to take a hammer to it

[@HPSupport]

+Troy I am glad to know that the video has helped you fix the issue.

[@theoryproductionss]

The video didn’t help except the part of the paper compartment under the printer Thanks so much :) I had half a paper stuck in xD

[@HPSupport]

+Unexpected Theory I am glad to know that the video has helped you fix the issue.

[@mcyphoto]

Had no idea about the door on the bottom and was getting so frustrated. Watched this video, was surprised to hear about that clean-out door, opened it and sure enough, a pen had fallen in the printer and was lodged in the bottom where it could not be seen from any other angle. Thank you! We were about ready to buy a new printer...

[@HPSupport]

+Maureen Yoder Photography You’re welcome, I am so glad that the video was helpful.

[@FelixFrost]

really helped me.. Turned out I had some post-it notes (and I mean like a bunch of them) in my printer...they fell out and it prints like new baby!!

[@HPSupport]

+Felix Frost Glad to hear it. Thank you for the feedback!

[@alexvlad7569]

I actually had some debris inside and, for "some" I mean a pair of scissors... have no idea how it happened o.O, thank you a lot for the troubleshoot video :)

[@leesingha3119]

Thank you so much, it is really work!!!

[@HPSupport]

+Lee Singha I'm glad to hear it helped.

[@i9abah]

Omg thank u it's helpful thnks thanks thanks thanks until i die♥️♥️

[@HPSupport]

+Sabah Salem Thank you very much. I am happy to hear it helped you.

[@curiousindies9585]

This video saved my life

[@HPSupport]

+Jayaditya Gupta I am glad to know that the video has helped you fix the issue.

[@nenalinda1112]

thank you so much .. i got to fix my problem and now it works

[@HPSupport]

Glad to hear it! Thank you for the feedback.

[@chetnasrivastava9802]

Very helpful video. Thank you.

[@HPSupport]

+chetna srivastava I am glad to know that the video has helped you fix the issue.

[@TheAlamadis]

Thanks you so much for the instruction. I fix my printer 👍

[@HPSupport]

+TheAlamadis I am glad to know that the video has helped you fix the issue.

[@shubhampathania3656]

thank you it really helps me..

[@HPSupport]

Glad to hear it!

[@netteskitchen4648]

problem solved thank you so much!

[@HPSupport]

+STYROCRAFT IDEAS You're welcome. Glad to hear it resolved the problem!

[@dipsmita_chattopadhyay]

Thank u so much...it is very useful video... and I fix my printer

[@HPSupport]

+Dipsmita Chattopadhyay I am glad to know that the video has helped you fix the issue.

[@williamking5231]

Easy to follow instructions with great results!

[@HPSupport]

+William King I am glad to know that the video was very useful to you.

[@alwaysfunky100]

showed me everywhere to check great job

[@HPSupport]

+Travis Jones I am glad to know that the video has helped you fix the issue.

[@probablyyes8339]

Thankkksssss a lot !!!!!!!!💗💗💗

[@HPSupport]

+Probably Yes I am glad to know that the video has helped you fix the issue.

[@17marcilla]

Thank you so much, I was this close to buying a new printer. I didnt know that I had a pen stuck in there. No wonder why it jams every paper

[@HPSupport]

+17marcilla I am glad to know that the video was very useful to you.

[@realreview5106]

Thanks. Exactly the same issue as some objects (memory card reader) stuck inside. When removed that the printer worked fine.

[@HPSupport]

+Dealer An Glad it helped!

[@nenalinda5806]

ur welcome thank you again

[@anchoredgaming4821]

This video helps me

[@HPSupport]

Hi Anchored, thanks for contacting HP! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - HP Social Media Tech Support

[@malissaboodram5062]

Thank you for this video.It helped me out alot.

[@HPSupport]

+Malissa Boodram I am glad to know that the video was very useful to you.

[@adindamaulina4986]

Thanks to your video, we found out that there was a screwdriver underneath our printer. Yep, a screwdriver.

[@HPSupport]

+Adinda Maulina Yesterday I had a customer who had found a nail. I wonder how long it will take to put together a tool kit? 😄

[@ashleeen8872]

This helped so much!

[@HPSupport]

+April Raindrop You're Welcome!

[@sarahcrewmullen2639]

thankyou so much. 💙💙

[@HPSupport]

You are very welcome. 😊

[@sarahcrewmullen2639]

my son lego peice was stopping it from working in a happy lady now.

[@j5santos]

helped me a lot thank you...I thought my printer finally died.... not today thanks to you...

[@HPSupport]

+Jill S I am glad to know that the video was very useful to you.

[@senadhirathnayake8987]

thank you.this helped me a lot

[@HPSupport]

+Senadhi Rathnayake You're welcome. I'm glad the video helped so much!

[@franfinem8898]

A million thanks for this upload. Turned out a quarter was caught in the back of my printer . 🙈

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

[@franfinem8898]

@@HPSupport I most definitely will! Keep up the good work! Blessings 🙏🏾

[@HPSupport]

Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

[@seanposten]

the paper gets jammed while feeding and there are no obstructions. The paper seems to be getting caught on the little rubber flap near the exit tray, along the cartridge path. What is that thing?

[@Okcbruh]

+Sean Posten Just started having the same issue with my printer. Haven't been able to find any solution or suggestion other than to contact HP support.

[@nsayer2946]

I have tried all the suggestions & looked for anything jammed in all the places the video says to look but I can't see anything & yet the orange attention light on the control panel still blinks when I try to print something. Has anyone any other suggestions please?

[@HPSupport]

+Neil Sayer thanks for reaching out! I understand that you are experiencing a blinking light issue on your printer. I'll do my best to assist you. The following document describe the most common combinations of blinking (flashing) lights displayed on the control panel, followed by solutions for each combination. Find the blinking lights pattern you are experiencing, and then follow the steps to resolve the issue: bit.ly/2K77K2k Let us know how it goes.

[@shawaltulnajwa7837]

Thank you! It helps me 😂

[@HPSupport]

+Shawaltul Najwa That's great. Happy to help!

[@banzaidrums]

Thank you!!! There was a pen!))))

[@HPSupport]

+Alexander Averianov Glad to hear you were able to fix the issue.

[@lisaerrington7871]

Ah thank you, with over 100 pages to print things got pretty intense there lol

[@HPSupport]

+lisa errington I am glad to know that the video was useful to you.

[@diniaulia3065]

An erasar was stuck on my printer, so I open the lid underneth the printer, it helps me. Thanks

[@HPSupport]

+Dini Aulia I am glad to know that the video has helped you fix the issue.

[@markjericpayumo7563]

Thanks for help😊

[@HPSupport]

+Mark Jeric Payumo I am glad to know that the video has helped you fix the issue.

[@PrabhjotKaur-jp9pi]

Thanks a lot

[@HPSupport]

+Prabhjot Kaur I am glad to know that the video has helped you fix the issue.

[@elemtetik]

Thank you 😍

[@HPSupport]

+Elem Tetik I am glad to know that the video has helped you fix the issue.

[@빈두-l3y]

Thankyou so much ❤️ For your help

[@HPSupport]

+Nishi I am glad to know that the video has helped you fix the issue.

[@abdullahtawfeeqi6711]

it worked thank you

[@HPSupport]

I am happy to hear it, and thank you for the feedback!

[@solagesture.9982]

thanks for sharing!

[@HPSupport]

+S. Gesture. You're Welcome.

[@HPSupport]

+S. Gesture You're Welcome!!!

[@CountryVixen9009]

This is awesome, I never would have found the problem if it hadn't been for this video. Thanks for the help!

[@nhuk26]

Fixed! Thanks!

[@HPSupport]

+Naeema You're welcome!

[@saifshah7496]

thanks a lot sir .it helped me lot

[@HPSupport]

+Safullah Shah I am glad to know that the video has helped you fix the issue.

[@abhaydilip1549]

it helped 😃

[@HPSupport]

+Abhay Dilip Glad to hear the video was helpful :)

[@w.k7866]

Thank you

[@AzhelaBay]

Thank you so much!

[@HPSupport]

+Azhela Bay I am glad to know that the video has helped you fix the issue.

[@yogitarakesh3892]

Thanks for help i find in side stick

[@HPSupport]

+Yogita Rakesh I am glad to know that the video has helped you fix the issue.

[@stuntztar8997]

thanks

[@HPSupport]

+STUNT ZTAR Welcome!!

[@julievillegaspar4159]

Thnks to this video

[@HPSupport]

Hi Julieville, thanks for contacting! We are delighted to hear that the video was useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

[@guyanesequeen9086]

Thank u just found a pen in mine

[@HPSupport]

+guyanese queen Glad to know that the video has helped you fix the issue!!

[@sandras8879]

Brand new HP Desk Jet 3630. It was the most frustrating experience connecting this wirelessly to my IMac 10.10. Trying to print, but NO luck. It says paper jam but how do you clear the paper JAM? Where is the paper jammed? I don't see any paper tray or container. Need urgent help and there is nop telephone su[port. Need to print my flight ticket for a flight tomorrow.

[@norshafiqah1308]

Thanks alot!!!! >3

[@HPSupport]

+Nur Syafiqah I am glad to know that the video has helped you fix the issue.

[@someshshahi]

Hey So I found a pencil in the back cleaner area of my printer and after removing it the paper jam issue got fixed! Thanks a lot. But when I printed the test paper, it did not print anything. Also when I printed a worksheet of mine, it printed the horizontal lines and the colored footnote but it did not print the questions of the worksheet. Could you please help me with this!

[@HPSupport]

Try going through this document, if you haven't already: HP Deskjet 1510, 2540 Printers - Color or Black Ink Not Printing - ( ow.ly/HdV7303M74P ).

[@PromodZeus]

ive tried most of what you suggest asides the obvious , the printer is new only got it today however it keeps jamming second page i have to manually press the button on the printer to push the next page forward to continue printing document? its fine when its only a one page document which is strange also should mention its a Hp deskjet 3630

[@HPSupport]

+RBtwentysix Based on the description of your issue, I suspect that you are using Windows 8 on your computer and the printer is connected wirelessly. If yes, please follow the steps in the "Only Part of a Wireless Print Job or Page Prints (Windows 8)" document ( ow.ly/ZLxJe ). If I am incorrect, please let me know which operating system you are using, how the printer is connected, and does it do it for all print jobs?

[@PromodZeus]

+HP Printer Support thanks for getting back to me and yes it jams for most print jobs asides the test prints coming directly from the printer itself , im using Windows 10 and i tried both wired and wirelessly and its the same , could it be a windows 10 comparability problem?

[@HPSupport]

+RBtwentysix I am presuming that you have already completed all the steps in the "An 'E4' Error Displays (Paper Jam)" document ( ow.ly/ZQC6R ). I know your print jobs are trying to print, but please follow the steps in the "HP Printers - Print Jobs Stuck in Print Queue (Windows)" document ( ow.ly/ZQB9U ). If you are still experiencing the issue after completing the steps in that document, then please follow the steps in the "After Windows 10 Upgrade, Printer Problems Occur" document ( ow.ly/ZQBQP ). Please let me know the results.

[@PromodZeus]

+HP Printer Support thanks for your reply , ill try your suggestions and get back to you

[@raventhebird3831]

the paper is stuck inside the printer...... if i turn the printer on, the rollers keep rolling while the paper is stuck inside...i cant let my mom see this.......i dont know what to do....:(

[@HPSupport]

+Mazikeene Yvianne Please perform the steps mentioned under this document to fix this issue: bit.ly/2wEqUFB

[@curiousindies9585]

Is it out now

[@sitinuraisyah6999]

Thank you sooo muchhhh

[@HPSupport]

+sitinur aisyah I am glad to know that the video has helped you fix the issue.

[@aliice4926]

THANK YOU HP I LOVE YOU

[@HPSupport]

+Aliice You are very welcome! 😄 😄 😄

[@popillopii]

i can connect to the printer and all the drivers are working well. however, it just cannot print any files. i mean i can see all the things are in process. i change to my mac it works but on win7 the problem still remains. could you give me some help, thx

[@HPSupport]

小飞 I recommend following the steps in this document on HP Single-Function and Multifunction Printers - 'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Windows 7. This can be found by Google searching "c04249111".

[@ProudQLD]

I have a slightly different issue. Below the cartridge carriage, a small rubber flap is out and that jams the paper. I have no clue what it is but its come out from the white row of panels just below the cartridge carriage. I use the same printer. Any idea?

[@HPSupport]

+Jerry ACR-X I understand a small rubber flap is out and that jams the paper.follow this troubleshooting steps: hp.care/2uCRMVU If the issue persists please contact HP Phone Support: www.hp.com/contacthp/

[@ecargr9941]

Thanks! I just had a pen stucked in my printer

[@HPSupport]

Glad to hear it was something simple. It is often things like that, which had fallen into the printer for some reason. Thank you for the feedback!

[@fortunatos4508]

Me too

[@simonecharles8812]

Hi i have a hp 2675 i try these an still the paper jam can i get some help please

[@HPSupport]

+Simone Charles Please perform the steps mentioned under this document to fix this issue: bit.ly/2r876JQ

[@simonecharles8812]

@@HPSupport thanks i got thru

[@simonecharles8812]

Had a part at the bottom of printer to open a qtip was in it

[@talibsanoon986]

Hi hp ever since i put a new cartridge in the printer it has been making loud noises and it is not working anymore. We tried all the solutiond and it failed. Please help.