Unable to Connect Wi-Fi | Printer Not Found | HP Smart Tank 670 720 750 6000 7000 7300 | HP Support

[@mariarangel1747]

This was super helpful! I have been so frustrated trying to get this printer to work, and finally found this video. I didn't realize that changing router (which we recently did) is what was affecting the performance of the printer.

[@HPSupport]

Hi Maria, thanks for contacting HP Global Social Media Support! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu-HP Social Media Tech Support

[@cdnsoundguy]

This has been the most useless printer I have ever owned. It constantly looses wifi connection and it has the most complex procedures for resetting. DO NOT PURCHASE !!! You will spend more time messing around with the useless interface then actual printing !

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a wireless connection issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3G6kJfM Binu-HP Social Media Tech Support

[@karenstewart5721]

Yup hate it. We once got it to print and now it never does

[@amberbarrick8554]

Agreed. Absolutely useless. And extremely frustrating.

[@theinvestinglane]

ive had the same experience. so frustrating

[@streetbobapasmodbsd2695]

Same here, the global customer service is useless, took hours/days to connect. Then went to local customer service they said software issue, and reseted they said there is a software issue, the printer worked in their office, but once brought home, exact same thing happen again. Totally frustrating and useless piece of device.

[@pzaruk]

This is the worst printer ever, when the problem started after about 2/3 months called hp agent was rushed wouldn’t listen to me and rude. Determined to never purchase another hp product or use their service I called where I bought it from their only help was to spend a couple hundred dollars on their online help. Went looking for someone who was in the business who would help. Found someone after several several hours he suggested I call hp again. As a last result I did call them, got an answer and was asked a couple normal questions and put through quickly to a busy signal! Continued trying to recall constantly busy. To say I’m so done with this product is an understatement! Never got through, found this sight and was so grateful when it actually worked to print. Printed a couple pages and then it started all over! Done so done!

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! My apologies for the inconvenience, I am here to help! What seems to be the issue? Could you elaborate more on the issue? May I know the product you are using? Let me know! Regards, HP Support

[@joanleinwoll7648]

Thank you so much. I've been working on this issue for hours, watching videos, reading, but this did the trick. Great!

[@NawrasAlNaimi]

Highly NOT recommend , whenever I remember I will print a documents with HP stupid tank 516 I feel to cry

[@HPSupport]

+Nawras Alnaimi Please refer this document to setup your printer: bit.ly/2XZ9hxD

[@tintswaloshilowa6891]

I hate it so much, waste of money

[@DrTravisHedrick]

Still doesn't connect. Your app says "Do not select printer with DIRECT in the name" but that is the only printer name that appears. May need to return your product since there is no solution available on your website or on youtube!

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in connecting your printer. I will do my best to assist you. - May I know the model and serial number of your printer? - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc.?) - If connected to computer, may I know the operating system installed on it? Please let us know. Binu - Social Media Tech Support

[@colleenpacocha8810]

That worked. Thanks!

[@HPSupport]

Hi Colleen, thanks for contacting! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

[@sagar.thakker]

Thank you so much. The trick worked and i am again able to use my printer. Best solution

[@HPSupport]

+SAGAR THAKKER Glad to know that the video has helped you fix the issue!!

[@janjan2301]

This vid is very helpful

[@albertalmanza4408]

I am having the same issue not being able to connect to my wifi on the smart tank 551 does this method work on that as well. I just purchased it a week ago and was working fine until today.

[@HPSupport]

+Albert Almanza Please refer this document to setup your printer: bit.ly/2XZ9hxD

[@dr.winstonsmith]

@@HPSupport The link is a 404

[@MickDalum]

I have the Smart Tank 7605 with no buttons and only the smart panel. How do I do the factory reset on that one?

[@HPSupport]

Hi Mick, thanks for contacting! I understand that you are experiencing an issue in factory resetting your printer. I will do my best to assist you. What seems to be the issue? Are you facing any technical issues with your HP printer? Please let us know. Binu - Social Media Tech Support

[@MickDalum]

@@HPSupport My 7605 is stuck in the setup-process. Display say "HP software is setting up.." (in danish) and appear as "offline" in the HP Smart APP. I need to do a reset or something else to get it moving as it is quite unresponsive. And since I have the touchpad version I have no buttons to press. What to do?

[@HPSupport]

Thanks for the reply. Please refer this document to setup your printer: bit.ly/3uFxl6m Binu - Social Media Tech Support

[@MickDalum]

@@HPSupport Yeah, that was the first one I tried but trying to reset the wifi had no effect at all and HP smart did not offer anything helpfull either. Actually, making a printer with NO manual possibility og doing a factory reset just HAS to be a major design flaw from HP. In the end, I solved it myself. By skipping the HP smart wireless setup and going for the USB based connection instead finally broke the 5 day loop, the 7605 had been in and is now working as expected. But I think you guys really should install a reset-button of sorts. That would have saved me 5 days of utter frustration.

[@HPSupport]

We are delighted to hear that it is working! We will forward your feedback to the concerned team If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

[@Calibrating_Consciousness]

Thank you. It worked.

[@HPSupport]

Hi Light, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

[@abhishekkumar386]

I spent almost 6 hours repating the above steps, but still the printer is not found, frustration is on top. Utter waste printner setup process.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a wireless connection issue on your printer. I will do my best to assist you. If HP Smart is unable to find your HP Smart Tank printer, perform a printer factory reset to place the printer into Wi-Fi setup mode. Once the printer is in Wi-Fi setup mode, use HP Smart to find and connect to the printer over your Wi-Fi network as mentioned here: hp.care/6051Y9j4T Please let us know how it goes! Regards, HP Support

[@tintswaloshilowa6891]

I have the smart tank 750, I hate I so much. The wifi is not working, took it to hp and it came back broken with the wifi not fixed 👎👎👎

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! May I know if you have made any changes to your wireless network? Let me know! Regards, HP Support

[@Vlda2393]

Is a smart app the only way to set up the SmartTamk 7001 printer? Phone that I'm using is a company issue, so I'm not allowed to install any apps on my own.

[@HPSupport]

Hi there, thanks for contacting! I understand that you need to know about setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: bit.ly/3aaKyiS Binu - Social Media Tech Support

[@katiemyer1346]

mine won’t connect and it’s literally plugged into my laptop. how?

[@HPSupport]

Hi Katie, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP product? May I know the product you are using? Let me know! Akhil_HP Social Media Tech Support

[@dcarcopo1]

@@HPSupport do you read the words or is this generic AI responses. she already told you this issue.

[@Blackflower-zl8xk]

I really Hate this Printer. Whenever I need to print something I just take a deep breath and hope that I will work. I won't stay connected to Wifi.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a wireless connection issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6055YbuqR Regards, HP Support

[@Malissa7]

Me too! I've taken one back for 1 issue and now it's this!!!

[@karenrolida1812]

Hi! For smart tank 750… How do you properly copy legal size paper and print it in a legal size paper also?

[@HPSupport]

Hi Karen, thanks for contacting HP Global Social Media Support! I understand that you need to know about copying legal size paper on your printer. I will do my best to assist you. Please follow age 25 of its user guide to extend the tray and load Legal paper, see the To load legal paper section with a detailed information: h10032.www1.hp.com/ctg/Manual/c07763001.pdf Binu_HP Social Media Tech Support

[@karenrolida1812]

@@HPSupport hi! I know how to extend yhe paper tray. Im asking about how to print a documents that is is legal size. My printer’s option is only upto A4. If i scan a legal docs to the scanner feeder, the print out is cut.

[@HPSupport]

In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support

[@JesuSantiagu]

Thanks for the video tutorial than the document which did not help me for long

[@HPSupport]

+Jesu Raja Santiagu Glad to know that the video has helped you fix the issue!!

[@vigraha]

Why on earth HP designed this complex setup process. Most useless printer. It literally takes hours every time I want to print something.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a wireless connection issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: splr.io/6050cCGrg Regards, HP Support

[@mohammadshadab2139]

Not working on 675 now what to do. I bought it's 10 days old printer

[@HPSupport]

+Shadab ft Please refer this document to setup your printer: bit.ly/2XZ9hxD

[@sherrybrooks3555]

Tank doesn’t move to center when I open both lids

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as the carriage does not move to the center. I will do my best to assist you. The carriage only moves if the printer is in a printhead error state. If the carriage does not move to the centre of the printer when you open the printhead access door, the printheads do not need to be replaced. Replace printheads only when instructed to by error messages on the printer software, control panel, or HP Smart app. Regards, HP Support

[@ingotaraske6996]

My printer shows a blue wireless connection button, but can’t be found. I have to press the wifi button until it disconnects, and press it again to connect. Only then devices can find it in the network. Very annoying because this procedure is required for every printing.

[@HPSupport]

Hi Ingo, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a wireless connection issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3G6kJfM Binu_HP Social Media Tech Support

[@ingotaraske4320]

@@HPSupport Hi, Thanks for the link. I printed the wifi/test results page. The signal is strong (-16 db) and there's not channel interference with other WIFI networks. Disconnect count (last 24 hours) = 5, Disconnected count total = 1082. Signal Strength = very good, Signal Quality = Good. I'm using an Asus AIMesh network. The printer is placed just next to the Main Wireless Router (Asus RT-AC88U).

[@HPSupport]

In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support

[@abakahcoffie]

How do i do same for smart tank 516

[@HPSupport]

Hi Erskine, thanks for contacting HP! I understand that you are experiencing an issue in connecting your printer. I will do my best to assist you. Please refer this document to setup your printer: bit.ly/3uFxl6m Let us know how it goes. Binu - HP Social Media Tech Support

[@abakahcoffie]

@@HPSupport thanks for the response. I found a way to get it done. I used my phone to get it done

[@HPSupport]

We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - HP Social Media Tech Support

[@ahmedsultan7308]

i had purchased the 795 model with ethernet connected RJ45 , still this printer give me too much issue, it goes to sleep, offline and , not connected., every few time , turn off and one so i can use this annyoning printer.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing multiple issues on your printer. I will do my best to assist you. - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?) - If connected to computer, may I know the operating system installed on it? - Are you receiving any error message? Please let us know! Regards, HP Support

[@baruncreation8489]

My HP printer 750 not scaning what is the prombem

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! May i know what device are you using to scan from your printer? Let me know! Regards, HP Support

[@baruncreation8489]

@@HPSupport HP smart software for printing and scanning I'm using Now it is printing but scanning is not working what's is the problem

[@baruncreation8489]

Couldn't connect to scanner while I'm scanning

[@HPSupport]

Thanks for getting back to me, Could you try uninstalling and reinstalling the HP smart app and in the meantime, I'd request you to perform a reset on the printer. Kindly do the following: 1) Turn on the printer, if it is not already on. 2) Wait until the printer is idle and silent. 3) With the printer turned on, unplug the power cord from the printer & wall. 4) Press the power button for 30 seconds. 5) Wait for 60 seconds. 6) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector. 5) Turn on the printer, if it does not automatically turn on. Note: To make sure the power source functions correctly, make sure the printer is plugged into an electrical outlet and not a power strip or surge suppressor. Let me know. Regards, HP Support

[@bubblysnowlakeqi1072]

Can you please me whether we can connect hp laser jet printer mp 1136 to mobile?

[@HPSupport]

+Life Full of Activity This printer does not support mobile printing.

[@bellepepperjn11]

This was very easy to follow and it worked for me. Thank you.

[@HPSupport]

Hi Melanie, thanks for contacting HP Global Social Media Support! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

[@minecraftprofamily2125]

​@@HPSupportWhen I close the ink access door only the info and copy button blinks

[@gonzalez89fer]

Why the scanner bar light blinks all the time?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a blinking light issue on your printer. I will do my best to assist you. May I know the printer you are using? Please let us know! Binu-HP Social Media Tech Support

[@gonzalez89fer]

@@HPSupport Hi, it's HP smart tank 6001.... the scanner bar blinks all the time. Its normal?

[@HPSupport]

Thanks for the reply. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/44uZqi5 Binu-HP Social Media Tech Support

[@divinegracecuerdavandam8444]

My HP SMART tank 7000 series, having a difficult in printing document from my excel, it says printer is unavailable

[@HPSupport]

+Divine Grace Cuerda Van Dam Are you able to print other documents? May I know the exact error message you are receiving? - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc.? - If connected to computer may I know the operating system installed on it?

[@divinegracecuerdavandam8444]

@@HPSupport hi, thank you for your reply we already sorted it out. We sent them back to the store and they helped us to fix the problem. Thank you so much!❤❤

[@tonychato8518]

This helps. Can make it now

[@davidwillis4269]

Nearly every time i have to use the printer ( eco tank 7300 ) , I have to uninstall it and reload it , even then my computer still has trouble finding it. ( not 5eet away ) Yet i have another printer downstairs , computer finds it just fine

[@HPSupport]

Hi David, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in using your printer. I will do my best to assist you. Please download and run HP print and scan doctor from here to fix the issue: bit.ly/3sb1zNP Binu_HP Social Media Tech Support

[@HPSupport]

In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support

[@TINESH03]

Sir I have problems

[@TINESH03]

After 40 seconds the wifi button not blinding

[@TINESH03]

Before this all the steps are working

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: bit.ly/3uFxl6m Binu_HP Social Media Tech Support

[@Caffeine_11]

Why this is not working in ho smart tant 500 550

[@Caffeine_11]

Why my wifi is not connecting please help

[@SeaManAnVe]

@HP SUPPORT - Checked my WIFI connection , checked my laptop, checked ink, checked papers, everything...... tried every method but still this HP750 SMART TANK printer's WIFI not working.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a wireless connection issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6050WYMqm Regards, HP Support

[@SeaManAnVe]

@ still not working !

[@HPSupport]

This looks like hardware issue, and you might have to get the printer serviced. So, I would recommend you to contact regional support for repair options. Please feel free to reach us on call/chat. Access this link to select your preferred country and language option to reach us. Global support link: - hp.care/6051WWu1D Regards, HP Support

[@SeaManAnVe]

@@HPSupport sorry to say i did a mistake buying this s***t printer ! WORST ever product from HP. Just after warranty period printer start having problems.

[@DanaMendozadm]

Our HP Smart Tank 750 series is unable to copy documents. We open the lid but the buttons won't light up. What can we do about this? Thank you!

[@HPSupport]

+Dana Mendoza Please refer this document to copy from your printer: bit.ly/3JHPCHv

[@sadafdesai1740]

While doing Factory reset , after we press and hold both „i“ and „❌“ and wait for 40 secs , my WiFi button doesn’t blink. I only see ! Button . Please help

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a wireless connection issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/48mhs84 Regards, HP Support

[@bridgetwallace8101]

I’m not able to even turn off the printer on the on/off button.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as it is not turning off. I will do my best to assist you. Please try resetting your printer as mentioned here to fix the issue: hp.care/3SA4rmK Regards, HP Support

[@ComicKelsey]

Printer was working fine until I switched to T-Mobile. No matter what I try, factory reset included, the printer will not connect to it. Tried to just connect it with a cable, but it requires an adaptor or something because it's not the same cable that connects to the back of the wi-fi. I'm about ready to set fire to this thing. Great on saving ink, when it actually works.

[@ComicKelsey]

Update: It connected for about 2 minutes. Got halfway through printing a page and disconnected.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as there is no connection after router change. I will do my best to assist you. This document explains how to reconnect a previously installed wireless printer to the network if you changed your Internet Service Provider (ISP) or purchased a new router. When you change network settings such as the network name and password, you must also reconfigure the printer for those new settings: hp.care/6050Wxidn Please let us know how it goes. Regards, HP Support

[@bidhanthapa9210]

My printer HP DeskJet Ink Advantage 4100 while connecting it to my laptop it's showing used or Counterfeit Cartridges detected.....please help me what to do?

[@HPSupport]

+Bidhan Magar Please refer to the instructions under this document to fix this issue: bit.ly/2XRiGtO

[@roytech3662]

HP Deskjet plus ink advantage 6000 all in one how to Connect to WPA2 Enterprise ?

[@vandenhoogen]

BRAND NEW SMART TANK 7005 and It will not connect to wifi, Im connected to its wifi find the printer and select the proper wifi, but when trying to setup wifi I just getting "it takes longer than expected to connect" try again or cancel. Ive tried on 2 different phones and from the computer, same error. THIS was very frustrating.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: splr.io/6058YXVz2 Regards, HP Support

[@vandenhoogen]

@@HPSupport thanks for Youre reply but I have no issues with what step to take in a guide it just the printer that will not connect to our wifi. Unifi and new hp (old hp printer no problem) is not friends, setup a temporary tplink hotspot and the printer works for now. I dont know why it refuse to connect to our unifi wifi.

[@HPSupport]

Please refer to the instructions mentioned under this document to fix the issue: splr.io/6054YXXNO Regards, HP Support

[@VaishnavMen0n]

Doesn't work for Smart Tank 750. After the loading icon disappears in 40s, the wifi button doesnt blink (It doesnt blink either when all the buttons blink for a second before this step). Please support with this.

[@HPSupport]

Hi Vaishnav, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a wireless connection issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3G6kJfM Binu_HP Social Media Tech Support

[@leofofodk]

mine too

[@chawenhalo0089]

This is a bad joke. In 25 yrs I've never had great difficulty connecting a printer. Paper instructions on the 7005 are vague and incorrect. The HP Smart App is anything but. I new the laptops were bad, but OMG the printers are even worse. For info I'm installing this piece if junk for an elderly person.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: bit.ly/3rrVNeY Binu_HP Social Media Tech Support

[@roytech3662]

HP DeskJet 6000 how to Connect to WPA2 Enterprise ?

[@HPSupport]

Hi there, thanks for contacting! I understand that you need help in setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: bit.ly/3uFxl6m Binu - Social Media Tech Support

[@lonesomebalenciaga]

Did not work. I have a one month old printer and it's cooked. I've spent more hours trying to get the piece of shit to work than I have spent actually using it. Hope y'all go out of business or something with these useless products and equally useless customer service.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a wireless connection issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: splr.io/6054YXx8u Regards, HP Support

[@nishantkiran9165]

Why can't you keep it simple

[@HPSupport]

Hi Nishant, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a wireless connection issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3G6kJfM Binu-HP Social Media Tech Support

[@chrome-j]

After changing the router the wifi doesn't connect. It asks for WPA/WEP password but after entering correct password it doesn't work.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as there is no connection after router change. I will do my best to assist you. This document explains how to reconnect a previously installed wireless printer to the network if you changed your Internet Service Provider (ISP) or purchased a new router. When you change network settings such as the network name and password, you must also reconfigure the printer for those new settings: bit.ly/3NZ5urc Please let us know how it goes. Regards, HP Support

[@taljehuda1124]

everything works until the loading icon disappears, but then the wifi button does not start to blink. this is so frustrating.

[@HPSupport]

Hi Tal, thanks for contacting! I understand that you are experiencing an issue in connecting your printer. I will do my best to assist you. Please refer this document to setup your printer: bit.ly/3uFxl6m Binu - Social Media Tech Support

[@kevlar-y4n]

hey man did you fix it

[@VaishnavMen0n]

@@HPSupport I face the same issue with my smart tank 750

[@jamieh4357]

6500A. Been through the Network setup wizard about 80 times, no errors with passkey entry etc. Continually fails, one time it said it failed but then actually was working and operated dor the last 12m or so (despite paper issues, print issues in the meantime). Changed broadband provider recently and it's back to being useless again. Infuriating machine.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as there is no connection after router change. I will do my best to assist you. This document explains how to reconnect a previously installed wireless printer to the network if you changed your Internet Service Provider (ISP) or purchased a new router. When you change network settings such as the network name and password, you must also reconfigure the printer for those new settings: hp.care/6058ov9zK Please let us know how it goes. Regards, HP Support

[@EnglishisEZ]

it's almost 2025 and my HP printer BARELY WORKS. these products are complete trash.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? May I know the printer you are using? Let me know! Regards, HP Support

[@antukinzmalones9858]

cant display wifi button after press the information and cancel..

[@HPSupport]

Hi there, thanks for contacting! I understand that you are experiencing an issue in setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: bit.ly/3uFxl6m Binu - Social Media Tech Support

[@jhnyjoejoe69]

The printer wifi drivers are somehow being deleted, this is why these printers never connect anymore. There might be a way to update the drivers via PC.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a wireless connection issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6056YcZxs Regards, HP Support

[@glennmalones375]

not working..because the wifi icon cant display after the reset...the wifi is not blinking..

[@HPSupport]

Hi Glenn, thanks for contacting! I understand that you are experiencing an issue in setting up your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3BPDWQt Binu - Social Media Tech Support

[@lkjones196jones8]

@@HPSupport I have the same issue-- I have done everything n the video and on the support pages and still the wifi is not recognized by my Smart Tank 7000--the wifi icon does not light up again and the app does not find the printer

[@kevlar-y4n]

@@lkjones196jones8 hey man did you fix it

[@manjunathkp5346]

It's a 5months printer and it automatically stopped showing wifi signlals ihave followed ur steps still not getting Please give solution

[@HPSupport]

Hi Manjunath, thanks for contacting! I understand that you are experiencing an issue in setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: bit.ly/3uFxl6m Binu - Social Media Tech Support

[@judywong3085]

my smarttank is being well connected with the wifi, and works well. it sudden disconnected with the wifi, try hard but cannot resume its service😢

[@larsholdgaard4284]

It does NOT work. I am on my wired lan and the HP smart app can not find the printer since it is NOT on the wifi. What kind of lame setup is this?

[@HPSupport]

Hi Lars, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/44yw4jU Binu-HP Social Media Tech Support

[@vintageappliguy]

Once I found this video my problem was solved

[@HPSupport]

Hi Patrick, thanks for contacting HP Global Social Media Support! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

[@wandersince9352]

just bought smart tank 675, followed all the steps, but once i close the LID the power button wont stop blinking along with the ink buttons... its not working.

[@HPSupport]

+Wandersince93 Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3496FTg

[@rohanrafi9909]

I did this, and then it got disconnected, never buying another HP printer, I am 25 and tech savvy, imagine an old person trying to figure this out

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! My apologies for the inconvenience, I am here to help! Could you elaborate more on the issue? Do you have any error codes/message? Did you make any changes to your wireless network? May I know the product you are using? A serial/product number would be helpful! Let me know! Regards, HP Support

[@lindah.4633]

HP printer somehow always comes up with some sort of problem

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? May I know the printer you are using? Let me know! Regards, HP Support

[@dialoguebazi5388]

Still the Wi-Fi not blinking

[@HPSupport]

+Gouri Jb Please refer this document to setup your printer: bit.ly/2XZ9hxD

[@jhnyjoejoe69]

This doesn't help the printer is still useless.

[@HPSupport]

Hi John, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: bit.ly/44yw4jU Binu-HP Social Media Tech Support

[@vasilisashishkina4898]

this is the most frustrating printer ever. Every time i need to print smth im facing connection issues and no kidding spending at least an hour each time to make it work

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a wireless connection issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6058mFUw8 Regards, HP Support

[@undiessparrow]

Thanks. I did it

[@redezhil1983]

My wifi button doesn't blink at all.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Could you elaborate more on the issue? May I know the product you are using? Let me know! Akhil_HP Social Media Tech Support

[@redezhil1983]

@@HPSupport printer doesn't connect to wifi. When I tried this factory reset hack, all buttons would blink except the wifi button.

[@HPSupport]

Thanks for getting back to me, May i know what printer are you using? A product/serial number would be of great help! Please let me know. Regards, Akhil_HP Social Media Tech Support

[@murrat]

This process doesn't work on my 6000. I just moved my printer to a new WiFi network and I'm now out of warranty. Printer is like new with full tanks of ink. The SSID will not broadcast. I think HP knows about this problem and wants me to buy a new one after calling for support. Nope. Never again HP. Your name is now Mud.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as there is no connection after router change. I will do my best to assist you. This document explains how to reconnect a previously installed wireless printer to the network if you changed your Internet Service Provider (ISP) or purchased a new router. When you change network settings such as the network name and password, you must also reconfigure the printer for those new settings: hp.care/6055l7dKf Please let us know how it goes. Regards, HP Support

[@murrat]

@@HPSupport No. That process is useless. The WiFi Button is lit and there is no SSID being broadcasted to connect the the web page hosted on the printer. Seems the wireless network is disabled some how, but button is lit.

[@HPSupport]

Thanks for the reply. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6056l7ihQ Regards, HP Support

[@Adrenalyze]

The HP printer feels like a personalized perpetual assault (rape) on the user’s sanity and time. While the concept is promising, the web server’s default configuration is abysmal, the web interface is insidious, and the HP Smart App appears to be a haphazard amalgamation of patched-together code. In hindsight, opting for a Brother printer might have been a wiser choice. Although the Brother device is somewhat bulky and lacks aesthetic appeal, it compensates with better features and pricing, sans any DRM restrictions.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? May I know the printer you are using? Let me know! Regards, HP Support

[@julyvlogs3470]

Why not Teach how to use Cable to print if no wifi???? Thats so Simple and Easy to tell to people who Use Useless HP printer you should tell about still works even no wifi needed just cable conncetion😂

[@A.G.2936]

it did not to a thing

[@zamtranger]

Traducí no ves que soy de boca

[@HPSupport]

+Masked Man Claus Actualmente no podemos responder en español, pero tenemos videos traducidos que pueden ayudar. Mire kzbin.info/www/bejne/lYCzYYyXbJx2ga8 para ver detalles o visite support.hp.com para ver más opciones de soporte.

[@veberfranc]

Dober recept in okus hmmmm

[@michaeltolsdorf865]

This printer is going back to the store. I am going to demand a full refund. I will never purchase any HP product again! Worthless junk!

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a wireless connection issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: splr.io/6050YR8KM Regards, HP Support

[@borisakrapovic1293]

I don't get why Hp didn't put a little touch screen it's so frustrating to set up. Even my old 80dollars hp printer had a touch screen. Never buying HP anymore

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: hp.care/6052lzmSQ Regards, HP Support

[@ग्रमीणजीवन]

STUPID PRINTER . NOT ABLE TO PHOTOCOPY. THIS PRINTER ALWAYS PRINTING 'PRINTER INFORMATION REPORT"

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with copy on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: splr.io/6054Y3LVK Regards, HP Support

[@bretsarah0803]

I hate this printer!!!! Icons are not functioning

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! My apologies for the inconvenience, I am here to help! What seems to be the issue? Could you elaborate more on the issue? May I know the product you are using? A serial/product number would be helpful! Let me know! Regards, HP Support

[@playerbbl7770]

A Stupid device causing much trouble to users when in urgent need

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! My apologies for the inconvenience, I am here to help! What seems to be the issue? Could you elaborate more on the issue? May I know the product you are using? A serial/product number would be helpful! Let me know! Regards, HP Support

[@statik5600]

This printer is a piece of garbage, the only thing i can do on it is make copies because it never connects to the internet

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! May I know the product you are using? A serial/product number would be helpful! Let me know! Regards, HP Support

[@binyamimlevi9563]

Hp is the worst printer of all times in history 🤮🤮🤮😘

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? May I know the printer you are using? Let me know! Regards, HP Support

[@dawitdebeli1436]

Don't buy any hp printer It's useless

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? May I know the printer you are using? Let me know! Regards, HP Support

[@dawitdebeli1436]

I bought hp printer 6001 Keeps saying unable to connect over wifi

[@HPSupport]

Thanks for getting back to us Please use the link below regarding the wireless issue on your printer, Link - hp.care/3weTSN9 Let me know. Regards, HP Support

[@Judasss07]

When i close the ink access door Im waiting 40-50s but wifi button will not begin to blink

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a wireless connection issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/44yw4jU Binu-HP Social Media Tech Support

[@yaqelonsupport]

Thank you so much. The trick worked and i am again able to use my printer. Best solution