Clean the Printhead | HP Smart Tank 670, 720, 750, 790, 6000, 7000, 7300, 7600 Printers | HP Support

[@Bobalicious]

Thank you for having a video on KZbin to help me find the utilities you've hidden so well.

[@ElizabethCraven-v1i]

Thank you!!!!!!! After cleaning the print heads, I was able to print a Printer Status Report. Evidently, I have printed a total of 20,655 pages on my HP Smart Tank 7602. Perhaps 20,000 is the limit... or perhaps the print heads dried up during the ten days of non-use due to Hurricane Helene. Cleaning the print heads seems to be a solution. We will see how long it lasts.

[@rvalperez]

I followed the steps here and the link you provided in the reply of the comments. Did the printhead cleaning, but my cyan still does not print in the diagnostics. Please help.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! My apologies for the inconvenience, I am here to help! May I know the product you are using? A serial/product number would be helpful! Let me know! Regards, HP Support

[@rvalperez]

@HPSupport hi. Product Number: 6UU47A Serial Number: CN36F5708N I have been trying to do the Clean Printhead, but the cyan does not print out.

[@prashantrana69]

Is detachable Print head is better or integrated as detachable has more chances for being faulty..??

[@debbiejones9363]

My one is leaking pink ink underneath making a mess and I don't know how to stop it. I've only had the printer for a year. HELP please!!!

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as it is leaking ink. I will do my best to assist you. To prevent ink from leaking, hold the printhead by its sides and keep it upright at all times. If the issue persist, due to limited support on this platform to fix this issue, please feel free to reach us on call/chat. Access this link to select your preferred country and language option to reach us. Global support link: - hp.care/47LM7ew Regards, HP Support

[@A.KYT2125]

thank you so much it really helps me 🤩🤩🤩

[@Dora-sl5mi]

Ich habe all die Schritte durchgeführt. Mein Magenta ist voll und trotzdem nicht zu sehen, es kommt keine Frabe raus, was kann ich tun?

[@HPSupport]

Hallo, danke, dass Sie sich an den HP Global Social Media Support gewandt haben! Ich verstehe, dass Sie ein Problem mit der Druckqualität Ihres Druckers haben. Ich werde mein Bestes tun, um Ihnen zu helfen. Bitte beachten Sie die Anweisungen in diesem Dokument, um das Problem zu beheben: hp.care/6052lDUYg Grüße HP Unterstützung

[@carolann7990]

Can I do this whith a full ink chamber?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! Yes. Please try the steps mentioned under the video and let us know how it goes! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Regards, HP Support

[@2M2M2M2M]

I keep getting a printhead error after recently shipping my printer across the country. I have the smart tank 720. My printer sometimes prints and sometimes it just prints a blank paper and shoes me the error code. It then proceeds not to work until it randomly does. During the shipping some of the ink leaked and i try cleaning it but it still isnt working

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! Please use the link below on the troubleshooting steps regarding print head error on your printer, Link - hp.care/3NT51t9 Let me know! Akhil_HP Social Media Tech Support

[@rajmalviya5144]

How to do colour calibration in 670 model. My printer is not printing accurate Colours

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a print quality issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue; hp.care/6053mX4Yb Regards, HP Support

[@RoyalPomegranate]

We are having some problems with our newly bought Hp Smart Tank 750 printer, we will be delighted if we can get some advice on how to fix the issue. When we try to use the Hp Smart app to connect to our printer, the printer registers as "Printer not found." we thought that our printer was not in wifi setup mode, but we have performed a factory reset as well as the procedure on the Hp support website to enter wifi setup mode, but still our printer is not connecting to wifi, if you advice us on some possible fixes for such a problem we would be delight, we are also really pleased with the quality of the printer and it's low ink usage. Thank you!

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are receiving 'No Printer found' error. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/44yw4jU Binu_HP Social Media Tech Support

[@minduton]

I had similar problem. The easiest way was, to connect printer via USB and then to switch to wifi in the driver.

[@PamKarls-oz4sf]

I have the HPSmart Tank 7300 printer. I have followed the instructions to clean the printheads. I have done this 3 times and it is almost getting worse rather than better. I still have horizontal lines when printing in color. What else can I try in order to fix this issue. Thank you.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a print quality issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6054Y7OA4 Regards, HP Support

[@PamKarls-oz4sf]

@@HPSupport Thank you. I had done everything except replace the print heads. I've only had the printer for 2 years - 14,000 pages. Is it common for the print heads to need replacing? I just don't want to spend another $80 and then my printer still doesn't work.

[@PamKarls-oz4sf]

Also, where can I buy them

[@HPSupport]

Thanks for the reply. You can purchase new printheads from an HP Authorized Repair Centre or Service Partner. Find service for your HP printer from the HP support web site. Go to hp.care/6056YC3lG Click Service centre locations in the Support section near the bottom of the page. Follow the instructions on the page to find the nearest repair centre or service partner. Regards, HP Support

[@joannechan4366]

Hello, we have a HP 670 that is not printing with the magenta ink. Followed the cleaning steps and done cleaning twice but still not working. Please assist. Thank you!

[@HPSupport]

Hi Joanne, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a print quality issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2GEXUFf Binu-HP Social Media Tech Support

[@minduton]

You have to buy the spare printer head. It took about 30 USD. I have had similar problem. After the changing the head, everything was OK (except my pocket, because I was missed 30 USD, of course).

[@AfzalKhan-eq4ux]

I buy 3 of this new models 725. 795 big issue in it I can't solve it I even buy new heads there is no way to solve

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with print head on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6058lgHWQ Regards, HP Support

[@readmystats9058]

I have a HP Smart 7001 printer. It is exactly a year old. The blue stop printing. HP refuses to help me. I don't know what to do, or how to fix it. This so sad that they make a product like this and don't back it up. This is for Office use. Now i dead in the water and have to buy a new printer.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as it is not printing. I will do my best to assist you. - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?) - If connected to computer, may I know the operating system installed on it? - Are you receiving any error message? Please let us know! Regards, HP Support

[@leonardorincon5004]

Que precio tienen

[@HPSupport]

+Leonardo Rincon Actualmente no podemos responder en español, pero tenemos videos traducidos que pueden ayudar. Mire kzbin.info/www/bejne/lYCzYYyXbJx2ga8 para ver detalles o visite support.hp.com para ver más opciones de soporte.

[@---rk5lz]

It didnt work. I have hp 7305 Black ink doesnt work properly.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in printing with black on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/40LvE6O Binu_HP Social Media Tech Support

[@tkjokangaroo23]

How To Clean The HP All - In - One 3700 Series (3775) Printer's Print Heads Through Android Mobile Phones (Mi Note 4 & Mi Note 5) ???. Kindly Give Us The Video Link, If You Have Already Made The Videos On This Topic.

[@HPSupport]

+T KJOKangaroo In the Print & Scan or Printers & Scanners window, select your printer, and then click Options & Supplies. Click Utility, and then click Open Printer Utility. HP Utility opens. Click Clean Printheads , and then click Clean.

[@AdamLerma]

Not printing in color

[@HPSupport]

Hi Adam, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as it is not printing in color. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3tJ36jp Binu-HP Social Media Tech Support

[@tailorabbu1805]

Very nice sir very nice goody bless you 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

[@rizabaccay2136]

How to unclog Smart Tank 750

[@HPSupport]

Hi Riza, thanks for contacting HP Global Social Media Support! I understand that you need to know about unclogging HP Smart Tank 750 printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3BwtRIH Binu_HP Social Media Tech Support

[@shaikbrothers6143]

West xerox machine don't purchase it i have purchased before 1year after warantty its not repairs

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Could you elaborate more on the issue? May I know the product you are using? A serial/product number would be helpful! Let me know! Regards, HP Support